Senior Operations Analyst

About Jeeny:Jeeny is a pioneering ride-hailing platform dedicated to transforming everyday commuting and transportation. Our innovative app seamlessly connects users with their preferred transportation options, ensuring mobility that is accessible, convenient, and cost-effective for everyone.As a joint venture of MEIG (Middle East Internet Group), Rocket Int…

Role Overview Delivery Hero is hiring a Senior Data Analyst focused on markets in Karachi. This position centers on analyzing market trends, producing clear insights, and supporting strategic decisions. The work directly supports Delivery Hero’s growth in the food delivery sector. What You Will Do Analyze data to identify market trends and patterns Translate findings into actionable insights for business teams Support strategic decision-making with data-driven recommendations Impact Expertise in data analysis will help shape Delivery Hero’s direction in a competitive industry. The insights provided will play a key role in business growth and success.

Delivery Hero is looking for a Senior Data Analyst to join its Logistics Analytics team in Karachi. This role focuses on using data to enhance logistics operations, ensuring deliveries stay efficient and on schedule. The analyst will work alongside various teams to identify patterns, measure performance, and help guide decisions that improve day-to-day processes. Key responsibilities Examine logistics data to uncover ways to boost efficiency and reliability in delivery operations. Work with teams from different departments to set, track, and interpret key performance indicators. Use advanced analytical techniques to inform both strategic planning and operational changes. Location This position is based in Karachi.

AHOY is seeking a dedicated and skilled Senior Business Analyst to join our dynamic team in Karachi. This crucial position allows you to utilize your analytical prowess to enhance strategic initiatives, improve business processes, and promote collaboration across various departments. Your expertise will be instrumental in ensuring that our projects align with organizational objectives and contribute to operational excellence.Key Responsibilities:Lead workshops with stakeholders to gather comprehensive business requirements and pinpoint areas for process enhancement.Document and define business processes, workflows, and system requirements that align with organizational goals.Analyze intricate data sets to support decision-making and ensure solutions adequately address business needs.Create use cases, user stories, and functional specifications for technical teams to implement.Work collaboratively with cross-functional teams, including product development, UX/UI design, and project management, to ensure effective project delivery.Conduct market research and competitive analysis to inform strategic planning and product development initiatives.Mentor junior analysts and team members, fostering a culture of collaboration and knowledge sharing.Track project progress, assess outcomes, and propose enhancements as needed.

Role Overview Delivery Hero is looking for a Senior Data Analyst II to join the markets team in Karachi. This role focuses on turning complex data into clear insights that shape business decisions and strategies. The position works closely with cross-functional teams to refine analytical methods and improve operational efficiency. What You Will Do Analyze large datasets to uncover trends and patterns relevant to business goals Translate data findings into actionable recommendations for strategy and operations Collaborate with teams across departments to develop and enhance analytical frameworks Support data-driven decision-making throughout the organization Location This position is based in Karachi.

Become an integral member of AHOY as a Business Analyst and drive innovation within our dynamic team! We are on the lookout for a meticulous and strategic professional who can effectively analyze our business operations, articulate project requirements, and implement impactful solutions. In this role, you will collaborate with cross-functional teams to ensure that our initiatives meet customer needs and align with organizational objectives.Key Responsibilities: Perform in-depth analysis of business processes and workflows to pinpoint enhancement opportunities. Engage with stakeholders to collect, document, and analyze business requirements. Create and manage project documentation, including business cases, project plans, and specification documents. Lead workshops and meetings to extract valuable insights from team members and stakeholders. Monitor project progress and performance metrics to guarantee timely achievement of objectives within budget. Provide well-informed recommendations based on analytical insights to enhance operational efficiency and effectiveness. Establish and nurture relationships with key stakeholders, serving as a bridge between technical and non-technical teams.

About Flatgigs:Flatgigs stands at the forefront of connecting talented individuals with promising opportunities, dedicated to creating a seamless bridge between businesses and freelancers. Our goal is to empower both individuals and organizations by streamlining the hiring process and providing access to a diverse array of skilled professionals. By utilizing cutting-edge technology, we enhance user experiences and foster sustainable growth within the gig economy.Position Overview:We are on the lookout for a proactive and detail-oriented Growth Product Analyst to become a vital member of our dynamic team. In this capacity, you will be tasked with analyzing data to uncover growth opportunities, refine product features, and boost user engagement. The ideal candidate will possess robust analytical skills, a meticulous attention to detail, and a fervor for utilizing data to inform product decisions and strategic direction.Key Responsibilities: Analyze user behavior and product performance data to uncover growth opportunities and emerging trends. Collaborate with product and marketing teams to establish metrics and performance indicators for measuring success. Conduct experiments and A/B testing to evaluate the impact of product enhancements on user engagement and growth. Prepare insightful reports and presentations to share findings and recommendations with stakeholders. Work in close partnership with cross-functional teams to promote data-driven decision-making throughout the product development lifecycle. Stay ahead of industry trends and competitive dynamics to guide product strategy and growth initiatives.

Role Overview Careem is seeking a Product Operations Lead based in Karachi or Lahore, Pakistan. This position guides the daily operations of product teams, focusing on delivering solutions that fit customer needs and maintain high standards across platforms.

Join Delivery Hero as a Performance Analyst and play a crucial role in driving our business strategies through data-driven insights. You will be responsible for analyzing performance metrics, identifying trends, and providing actionable recommendations to enhance our service delivery. Collaborate with cross-functional teams to ensure optimized performance and support the growth of our operations.

As a Crane and Forklift Operator, you will play a critical role in ensuring the safe and efficient movement of materials and equipment around the rig site. Your primary responsibility will be to operate cranes and forklifts, adhering to stringent safety regulations and operational procedures to maintain a secure working environment.Key Responsibilities Safely operate cranes and forklifts to transport equipment, materials, and supplies throughout the rig site. Perform pre-operation inspections on cranes, forklifts, and associated lifting accessories. Adhere to established lifting plans, load charts, and rigging signals to ensure proper procedures are followed. Effectively secure, lift, and position loads while maintaining clear communication with riggers, signalmen, and supervisors. Comply with all site safety rules, permits, and standard operating procedures (SOPs). Promptly report equipment defects, unsafe conditions, or incidents. Maintain accurate operation logs and inspection records.Qualifications & Requirements A valid Crane Operator and/or Forklift Operator certification/license is required. Demonstrated experience in operating cranes and forklifts within industrial or rig environments. Comprehensive knowledge of safe lifting practices and load limits. Ability to effectively follow hand signals and communicate via radio. Must be physically fit and able to work in challenging site and rig conditions.Experience A minimum of 5 years of relevant operating experience is preferred.

Delivery Hero is seeking a Data Analyst focused on Marketing for its Karachi office. This position centers on using data insights to inform marketing decisions and refine ongoing strategies. Role overview The Data Analyst will work closely with marketing teams to interpret complex datasets. The goal is to improve customer engagement and support more effective marketing campaigns. What you will do Analyze marketing data to uncover trends and actionable insights Support the optimization of marketing strategies based on data findings Help measure the impact of marketing activities on customer engagement Requirements Strong analytical skills Experience working with large or complex datasets Interest in marketing analytics and data-driven decision making

Eram Talent is on the lookout for a skilled Planning & Performance Management Analyst (Finance) to integrate into our vibrant team in the Oil and Energy sector. This pivotal role is dedicated to refining financial planning methodologies and spearheading performance management initiatives. The ideal candidate will work closely with cross-functional teams to produce insights that empower strategic decision-making and bolster our financial objectives.If selected, the work location will be in Saudi Arabia.Key Responsibilities Facilitate the development and execution of financial planning processes in alignment with corporate strategic goals. Aggregate financial performance data across departments and generate comprehensive analysis reports. Perform variance analysis to pinpoint trends and discrepancies in financial performance, delivering actionable recommendations. Assist in the formulation of budgets, forecasts, and financial models to support business planning. Collaborate with diverse stakeholders to ensure precise tracking of performance metrics and KPIs. Contribute to the preparation of presentations for senior management, showcasing performance trends and insights. Engage with departments to streamline reporting procedures and enhance the efficiency of performance management efforts.

Join our dynamic team at Louis Dreyfus Company as a Research Analyst, where you will play a critical role in providing analytical insights to support key business decisions. You will engage with diverse data sets and collaborate with cross-functional teams to deliver impactful reports and recommendations.

As an Operations and Compliance Officer at jeeny, you will play a pivotal role in ensuring that our operations align with regulatory standards and organizational goals. Your responsibilities will include monitoring compliance processes, conducting audits, and collaborating with various departments to promote a culture of compliance throughout the organization.We are looking for a proactive and detail-oriented individual who is passionate about operational excellence and regulatory compliance.

About AdalFi:AdalFi is at the forefront of transforming digital lending in Pakistan. Our innovative fintech solutions empower banks by creating sophisticated credit infrastructure, allowing them to make instantaneous, automated lending decisions leveraging cutting-edge data science, machine learning, and artificial intelligence.Role Overview:As a Technical Business Analyst, you will play a crucial role in analyzing product data, assessing market trends, and gathering user feedback to refine and enhance our technological offerings. You will collaborate closely with product managers, engineers, and various business teams to ensure our products are perfectly aligned with customer needs and organizational goals.Key Responsibilities:Product Analysis: Collaborate with the Product team to evaluate product performance, identify market trends, and gather customer insights to inform product strategy and development.Collaboration: Work alongside product managers, engineers, and design teams to define product features, prioritize tasks, and ensure timely and successful product delivery.Documentation of User Stories: Create detailed user stories that clearly articulate requirements and acceptance criteria for the development team.User Research: Conduct research through surveys and testing to gain insights into user needs and enhance product usability.Product Lifecycle Support: Assist in managing the product through all phases, from ideation to launch and subsequent improvements.Technical Insights: Stay abreast of technological advancements and provide insights to help inform product decisions.Skills:Exceptional analytical abilities with the capacity to interpret complex datasets.Strong problem-solving skills and meticulous attention to detail.Excellent communication skills, capable of presenting insights to both technical and non-technical stakeholders.Familiarity with tools such as SQL, Excel, and data visualization platforms is advantageous.Knowledge of product design and user experience best practices is a significant plus.

The Operational Risk Lead will be pivotal in enhancing the organization’s risk management framework by proactively identifying, assessing, and mitigating operational risks across various business functions. Reporting directly to the Chief Risk Officer (CRO), this role encompasses oversight of the complete operational risk lifecycle, including risk identification, control design, management of loss events, risk reporting, and adherence to regulatory standards. The successful candidate will be tasked with fostering a robust risk culture, ensuring compliance with regulatory expectations, and facilitating safe and sustainable business growth. Collaborating closely with senior management and key stakeholders, the Operational Risk Lead will contribute significantly to the organization’s resilience, operational integrity, and long-term value creation.1. Operational Risk Framework & Strategy● Define and uphold the comprehensive operational risk management framework in alignment with regulatory expectations and the organizational risk appetite.● Translate the CRO’s risk strategy into tangible operational risk policies, standards, and methodologies.● Ensure that operational risk considerations are integrated into business strategy, new initiatives, and change management programs.2. Risk Identification, Assessment & Lifecycle Management● Spearhead Risk and Control Self-Assessments (RCSAs) across all business units and support functions.● Oversee the identification, assessment, monitoring, and mitigation of operational risks, covering processes, personnel, systems, and external events.● Maintain and continuously refine the operational risk taxonomy and risk registers.3. Process & Control Effectiveness Optimization● Assess the design and effectiveness of key controls and propose enhancements to minimize risk exposure.● Collaborate with business units to bolster process resilience, close control gaps, and enhance preventive and detective controls.● Support automation and standardization initiatives to improve risk and control efficiency.4. Data, Analytics, & Risk Reporting● Develop and manage Key Risk Indicators (KRIs), dashboards, and management reports for senior leadership, Risk Committees, and the Board.● Analyze loss events, near misses, and emerging risk trends to provide actionable insights.● Ensure timely, accurate, and meaningful risk reporting in compliance with internal and regulatory requirements.5. Regulatory Compliance & Operational Resilience● Ensure adherence to applicable regulatory requirements, supervisory expectations, and internal policies related to operational risk.● Assist in regulatory examinations, audits, and risk reviews, including issue remediation and tracking.● Oversee operational resilience initiatives, encompassing business continuity planning and crisis management.

Grade Level: L2Location: KarachiLast date to apply: 15th April, 2026Role Overview:We seek an innovative and tech-savvy Sales Operations Specialist who excels in data storytelling. This role focuses on leveraging AI to automate routine tasks, visualize complex data, and craft strategic insights that drive our sales efforts.Key Responsibilities:1. Data Storytelling & Strategic VisualizationInsight Synthesis: Convert raw sales data into compelling visual narratives and executive presentations that emphasize regional achievements and challenges.Advanced Dashboarding: Create and manage interactive, AI-enhanced dashboards that deliver real-time insights into KPIs, distribution facilitators, and franchise performance.Predictive Analytics: Apply AI-driven models to predict trends in cash versus credit, proactively identifying risks that could threaten profitability.BVS Intelligence: Perform comprehensive BVS productivity and repair aging analyses to enhance device availability and optimize retailer engagement.2. AI & Process AutomationWorkflow Optimization: Identify and resolve manual inefficiencies in the sales process, implementing AI solutions for seamless reporting and notification systems.AI-Assisted Troubleshooting: Serve as the lead liaison for front-end sales teams, utilizing AI tools to efficiently address technical inquiries related to EFICs, DBSS, and Jazz Point.Intelligent Inventory Management: Collaborate with headquarters to optimize SIM stock and EFIC orders through predictive demand analysis.Risk Mitigation: Leverage AI-enabled risk analytics to oversee late clearance IDs and automatically flag concerning retailer whitelisting trends.3. Franchise Lifecycle & Operations ManagementStrategic Onboarding: Assess franchise business cases based on data-driven portal analyses, managing documentation from initiation to final settlement.Network Expansion: Utilize geospatial data and AI planning tools to effectively deploy new BVS/Dermalog units for maximum ROI.Compliance & Governance: Ensure adherence to SOPs in all channel partner activities and whitelisting requests via automated audit trails.4. Cross-Functional CollaborationStakeholder Influence: Deliver quarterly business reviews to leadership, translating operational metrics into actionable strategies.Inter-Departmental Liaison: Facilitate communication between Sales, Planning, and HQ to ensure the successful execution of geo-fencing initiatives and credit guarantee collections.

Join Vanguard Matrix Inc. as a Systems Analyst, reporting directly to the Chief Technology Officer. In this role, you will collaborate closely with the Enterprise Systems Architect, the Network Support group, and third-party development consultants. Your primary responsibilities will include reviewing, analyzing, and occasionally modifying existing systems, with a focus on encoding, testing, debugging, and installing solutions to support our application systems.This position requires a minimum of 7 years of experience in technology or related fields. A solid understanding of relational databases, web and client-server concepts is essential. You will leverage your experience and judgment to effectively plan and achieve goals.Key Responsibilities:Provide technical guidance and recommendations for evaluating new IT software projects and initiatives aimed at enhancing our Microsoft-based systems.Advise on custom applications, including MS-Access data capture systems and migration to a centralized SQL repository.Identify opportunities to improve business process efficiency.Investigate and resolve application functionality issues, offering first-level support for our Financial Edge and Raiser’s Edge systems.Coordinate application development across multiple projects and assist in troubleshooting software application issues.Manage relationships with outsourced third-party application development and programming consultants.Support the network administrator with application installation and testing.Troubleshoot technical issues and implement necessary modifications to existing applications for evolving user requirements.Analyze data within the corporate database to identify and resolve data integrity issues.Assist business users in effectively utilizing applications and IT resources.Conduct minor programming for various in-house IT projects.Provide SQL administration in both live and testing environments.Draft technical procedures and documentation for applications, including operational and user guides.Participate in weekly IT network team meetings to discuss progress and issues, reporting updates to the CIO.Engage in IT project steering committees and contribute to the design phase for new software development projects.Assist in creating system design and functional specifications for all new development projects.Serve as a liaison between business units to facilitate issue resolution.

Role overview NielsenIQ is seeking a Quality Associate to join the Data Operations team in Karachi. The role centers on upholding the accuracy and integrity of data that supports decision-making throughout the organization. What you will do Review and analyze datasets to detect inconsistencies or errors Identify and document any discrepancies found in the data Implement quality control procedures to strengthen data reliability Who succeeds in this role This position suits detail-oriented individuals who care deeply about data quality. A methodical mindset and a steady commitment to accuracy help ensure success.

Are you driven by the challenge of safeguarding digital assets and combating cyber threats? At hugobank, we invite you to join our innovative cybersecurity team as a Cybersecurity Analyst. Your role will be crucial in monitoring, analyzing, and responding to security alerts, ensuring we stay ahead of evolving threats in our Digital Retail Bank (DRB) environment. You will engage in SIEM monitoring, incident management, vulnerability assessment, and compliance enforcement to uphold our security standards. If you possess expertise in threat intelligence, log analysis, and security policy implementation, this is your chance to make a significant impact in an agile and forward-thinking cybersecurity team.Key ResponsibilitiesThreat Monitoring & Detection:Analyze SIEM alerts to identify potential security incidents.Conduct log analysis from various sources, including firewalls, servers, applications, and endpoint security tools.Refine correlation rules and use cases to enhance threat detection capabilities.Leverage threat intelligence to improve anomaly detection and response efficacy.Incident Response:Perform initial triage and incident management to evaluate potential threats.Conduct thorough root cause analyses to assess the impact and scope of security events.Maintain comprehensive incident documentation for compliance and reporting purposes.Vulnerability Management:Execute vulnerability scans and risk assessments to identify security weaknesses.Support penetration testing initiatives and assist in developing remediation strategies.Create and implement risk mitigation plans to minimize attack vectors.Security Policy & Compliance:Ensure compliance with relevant regulatory security frameworks, such as PCI DSS, ISO 27001, and SBP regulations.Deliver security awareness training to internal teams.Monitor adherence to security policies and suggest improvements as needed.Research & Continuous Improvement:Stay informed about emerging threats, attack methodologies, and cybersecurity trends.Continuously enhance SIEM correlation rules and detection processes.Refine security operations to improve overall efficiency.Collaboration & Third-Party Security:Collaborate with internal security teams and third-party vendors to share threat intelligence.Work alongside IT and business units to bolster overall cyber resilience.