About the job
Join Adeeba E Services Pvt Ltd as a Customer Care Executive specializing in inbound tech sales and support. In this role, you will be the first point of contact for customers seeking assistance with our technical products and services. Your ability to communicate effectively and empathize with customers will play a crucial role in resolving their issues and enhancing their overall experience.
Responsibilities include:
- Responding to customer inquiries via phone and providing accurate information regarding our products and services.
- Identifying customer needs and offering tailored solutions to meet their requirements.
- Maintaining detailed records of customer interactions and transactions.
- Collaborating with team members to improve service delivery and customer satisfaction.
