About the job
Are you passionate about providing exceptional customer support? Adeeba Group is seeking dedicated Tech Support and Customer Support Specialists to join our dynamic team in Kolkata. In this role, you will assist customers by troubleshooting technical issues, guiding them through processes, and ensuring a high level of satisfaction.
As a Tech Support/Customer Support Specialist, you will:
- Communicate effectively with customers via phone, email, and chat.
- Diagnose and resolve technical issues promptly.
- Provide detailed product information and support.
- Maintain customer records and documentation.
