Lead Helpdesk Engineer

This role operates under the Company’s hybrid work arrangement, requiring employees to be present in the Krakow Office on Fabryczna Street at least three days a week.About the RoleThe Lead Helpdesk Engineer will collaborate closely with a skilled team of IT and security professionals. This position offers the chance to expand your knowledge with cutting-edge…

Join our dynamic team at Tanium as a Senior Helpdesk Engineer and play a pivotal role in enhancing our customer support experience. You will be responsible for providing top-tier technical assistance and ensuring that our clients receive the highest quality of service. This is an exciting opportunity for you to leverage your expertise in IT support and help shape our service offerings.

As the Clinical Risk Lead, you will play a pivotal role in overseeing risk management for a portfolio of clinical projects, ensuring adherence to ICH GCP E6 standards. Your responsibilities will include coordinating the creation of project-specific risk assessments, risk management plans, and Integrated Strategic Monitoring Plans (ISMPs) during the study startup phase. You will also be instrumental in maintaining compliance with these plans throughout the project lifecycle. Additionally, you will manage the risk library and provide guidance to promote consistency in risk assessment and management across the organization. In collaboration with other functional leads, you will assist in developing the clinical monitoring strategy and applying Risk-Based Quality Management (RBQM) principles to various functional plans. Training will also be part of your role, as you will educate the study team on risk assessment and the clinical monitoring strategy.

About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with experiences that are truly worth sharing. Our mission is to be the most trusted source for travel and experiences globally. By harnessing our diverse brands, advanced technology, and unique capabilities, we link our extensive audience with partners through engaging content, insightful travel guidance, and a dynamic marketplace for various travel-related services including experiences, accommodations, and dining. About the Role Are you poised to spearhead the transformation of application support within a vibrant travel technology firm? We are on the lookout for a seasoned Principal Application Support Engineer to define technical strategies, advocate for operational excellence, and implement comprehensive solutions for our intricate customer-facing systems. This position is open to candidates within a reasonable commuting distance (typically 2-3 hours) from our Kraków office. We value flexibility in work arrangements while also cherishing the importance of in-person collaborations. Expect a remote-first working environment supplemented by periodic face-to-face meetings at your nearest office for team bonding, planning, and critical discussions. Responsibilities Troubleshoot and rectify high-impact, complex application issues, acting as the primary technical liaison for external partners and ensuring comprehensive solutions. Lead incident responses for critical system issues, perform root cause analyses, and propose process enhancements to mitigate future occurrences. Guide the team in the adoption and optimization of AI-driven diagnostics, trend analysis, and automated support processes. Mentor support engineers at all levels, providing training and fostering technical development through effective coaching, feedback, and knowledge sharing. Create, evaluate, and oversee technical documentation and support tools, establishing team-wide standards for quality and continuous improvement. Manage complex escalations, working collaboratively with engineering, product teams, and third-party vendors to achieve resolution. Influence product strategy by identifying recurring issues and collaborating on enhancements to user interface and system design.

Join Our Visionary Team at Hitachi Digital Services At Hitachi Digital Services, we are pioneers in the digital solutions and transformation industry, driven by a bold vision of what our world can achieve. Our approach is people-centric, aiming to empower positive change every day. Through innovative technology and deep expertise, we are committed to shaping sustainable urban environments, preserving natural resources, and enhancing lives. Join us in making the future brighter and more efficient through the power of acceleration. We recognize that talent comes in diverse forms. Your unique experiences, character, and passion for making a difference are just as important as your qualifications. Your Role: Lead comprehensive transformation initiatives: create strategic roadmaps, design future-oriented processes, and implement cutting-edge systems and technologies. Oversee multifaceted, cross-disciplinary projects such as MES deployments, sustainability platforms, asset master data projects, and IoT/ML implementations across various sectors and regions. Execute Lean and Operational Excellence strategies, focusing on process mapping, performance system design, and the integration of continuous improvement methodologies. Engage stakeholders at all levels: facilitate workshops, unify cross-functional teams, and ensure alignment with strategic goals. Manage the entire program lifecycle: from diagnosis and feasibility studies to deployment and ongoing operations, ensuring that KPIs and financial impacts are met. What You Bring: Strategic Planning & Business Development: Skilled in opportunity assessment, benefit realization, and budget coordination. Operational Excellence: Proficient in Lean Six Sigma, Theory of Constraints, and advanced process optimization techniques. Transformation Execution: Demonstrated success in delivering AMS/ERP/MES/IoT/analytics solutions with measurable results. Technology Fluency: Understanding of IIoT, AI/ML, SAP PM, and next-generation MES platforms. Leadership & Communication: Expertise in stakeholder management, team leadership, and facilitating change. Personal Attributes: Adaptable, self-motivated, results-driven, and committed to excellence. Industry Knowledge: Energy & Utilities: Leading optimization initiatives for major asset-intensive organizations; focusing on sustainability and IoT solutions. Manufacturing & Industrial Expertise. Cross-Functional Knowledge: Deep understanding of supply chain dynamics, asset governance, performance management, and digital transformation processes.

Role overview zooplusse seeks a Lead Shop Operations professional to guide the operational strategy for its Ecommerce platform in Krakow. The main focus is to ensure a seamless online shopping experience while refining key processes throughout the store. What you will do Shape and execute operational plans for the online shop Collaborate with teams across the company to improve efficiency and streamline workflows Lead projects that enhance customer satisfaction Identify and implement improvements in Ecommerce operations Impact This role offers the chance to lead important projects and influence how customers interact with zooplusse’s Ecommerce shop.

We are seeking an experienced Engineering Manager to join our dynamic team at ActiveCampaign. In this role, you will lead a talented group of engineers, fostering a culture of innovation while driving the development of cutting-edge solutions.Your responsibilities will include mentoring team members, overseeing project timelines, and collaborating cross-functionally to ensure alignment with business goals. You will play a crucial role in shaping our engineering practices and enhancing team performance.

Hello! We are Liven, creating a global ecosystem of self-regulation products that empower individuals to disengage from emotional autopilot and cultivate healthier relationships with themselves.Within our ecosystem, you will find:Self-discovery companion — an application embraced by over 2.5 million users, offering a space for personal exploration through AI coaching, mood tracking, auditory practices, and bite-sized learning.Online Coaching — sessions with certified experts to navigate complex situations.Supplements — for physical recovery and bodily support.We are on a continuous expedition with ambitious plans to expand our ecosystem.Liven is a company for the curious. We are driven by curiosity — an intrinsic desire to ask questions, dig deeper, and not shy away from the unknown.Our passion lies in creating products and solutions that genuinely help. Our curiosity and experimental culture exist to discover better ways to support individuals on their self-discovery journey.Currently, we are seeking a Data Engineer / Analytics Engineer at Liven.In this role, you will be responsible for establishing a robust data foundation for the company, designing storage architecture, and delivering high-quality, ready-to-use data to analytics teams.Challenges you will face include:— Seamlessly providing analytics teams across various business domains (marketing, product, operations) with necessary data through stable integrations (using Airbyte and custom solutions);— Organizing long-term DWH architecture (developing data layers, modeling, ensuring data integrity);— Developing and optimizing our ELT processes and data transformations within BigQuery using Dataform, as well as implementing robust process orchestration (with plans to transition to Airflow/Astronomer);What is important to us:— Excellent SQL knowledge and a deep understanding of modern data warehouse concepts;— Practical experience with cloud data ecosystems (ideally GCP, BigQuery) and data transformation tools (Dataform/dbt);— Strong analytical skills and a proactive approach to problem-solving.

NFQ serves as a pivotal technology partner for HomeToGo, where a passionate team of software engineers and data science experts spearheads the innovation that fuels a marketplace showcasing the world’s largest selection of vacation rentals. As we expand HomeToGo’s tech team in Lithuania, we are on the lookout for top-tier talent to join our dynamic organization.HomeToGo, the premier marketplace for vacation rentals, boasts millions of listings from trusted partners like Booking.com, Vrbo, and TripAdvisor. Whether you’re searching for vacation homes, cabins, beach houses, apartments, condos, houseboats, castles, or farm stays, HomeToGo seamlessly integrates pricing, destination, dates, and amenities to help travelers find their ideal accommodation for any journey around the globe.Established in 2014, HomeToGo operates localized applications and websites in 25 countries across Europe, North America, South America, Australia, and Asia-Pacific. The company's portfolio also includes recognizable brands such as Agriturismo.it, AMIVAC, Casamundo, CaseVacanza.it, e-domizil, EscapadaRural, Tripping.com, and Wimdu.We are seeking a Senior Software Engineer (PHP) to join our Distribution Team, responsible for developing systems that connect HomeToGo with a multitude of partners—from individual agents to major industry players like Google, TUI, and Amadeus. In this role, you'll design and maintain diverse channels that fuel our growth, integrating our B2B tools and public channels into a cohesive, high-performance ecosystem that distributes millions of vacation rentals worldwide. You will collaborate with a team of PHP and React (TypeScript) Software Engineers focused on delivering self-service software projects with a strong emphasis on data quality. Our engineers engage throughout the entire software lifecycle and work with a wide array of technologies. Moreover, you will be part of a supportive team of intelligent, dedicated, and driven individuals who make the workplace enjoyable.

nfq is hiring a Senior PHP Software Engineer in Krakow. This position centers on building, maintaining, and improving software solutions using PHP. The work involves hands-on development with a focus on quality and reliability. Role overview This role calls for experience with PHP to support the full software lifecycle. The Senior PHP Software Engineer will contribute to both new development and ongoing enhancements of existing systems. Collaboration Work closely with colleagues from different teams to ensure products align with client needs. Communication and teamwork are important aspects of this position. What you will do Develop and maintain PHP-based software Enhance existing solutions for better performance and stability Collaborate with cross-functional teams on project delivery

Join ARQ as a Senior Platform EngineerARQ stands at the forefront of the fintech revolution, transforming how individuals manage their finances on a global scale. We are dedicated to creating seamless and innovative solutions that empower users to interact with money without borders. As one of the fastest-growing companies in our sector, we offer a thrilling opportunity for talented individuals to significantly impact our culture, product, and expansion.If you are passionate about tackling substantial challenges and aspire to be part of a world-class team, ARQ is the ideal place for you!Your RoleWe seek an exceptional, hands-on Senior Platform Engineer who approaches infrastructure development with a software engineering mindset. Our engineering ethos emphasizes fully type-safe, declarative, and testable infrastructure as code. We invite engineers who share our values to apply.The perfect candidate will exhibit a fervent passion for programming, possess extensive knowledge, and demonstrate the ability to delve into any technical area necessary to empower our product engineering team to deliver unparalleled financial management solutions.You will design and implement high-quality automated systems to manage a multitude of backend services and databases across various Kubernetes clusters, processing thousands of data jobs and CI/CD builds weekly. If this excites you, we want to hear from you!Key ResponsibilitiesDesign and implement a secure, highly available infrastructure that supports a modern, rapidly growing financial services firm.Facilitate the rapid deployment of new infrastructure for our product engineering team through the thoughtful creation of shared Infrastructure as Code libraries, CLI tools, and coding patterns.Identify and resolve infrastructure issues and opportunities in collaboration with the broader engineering team.Strategize and execute infrastructure change rollout techniques, continuously integrating best practices and security enhancements.Oversee multi-region infrastructure and deployments to ensure compliance with security and availability standards.Develop, maintain, and optimize high-volume CI infrastructure and reusable pipeline templates for a microservices architecture.Implement GitOps workflows for declarative application deployments.

About TripadvisorAt Tripadvisor, we believe in connecting travelers with experiences that are truly worth sharing. As a leading global platform, we are committed to becoming the most trusted source for travel guidance, enabling people to find the best accommodations, restaurants, and activities through our comprehensive range of brands including Tripadvisor, Viator, and TheFork.Our Experiences Engineering team, distributed across Europe, is pivotal in managing our platform and mobile applications, along with their supporting infrastructure. We create the systems that empower operators to enhance their businesses and facilitate third-party access to our diverse inventory. Our tools are designed to support our customer service teams in delivering exceptional service to travelers and operators around the globe.We are currently seeking a Software Engineer I to join our dynamic and expanding team. This position is available to candidates situated within a reasonable commuting distance (generally within 1.5 hours) of our Kraków office. We embrace a flexible work model that prioritizes remote work while also valuing essential in-person collaboration moments, including periodic gatherings at your nearest office for team engagement and planning.At Tripadvisor Experiences, we foster a friendly and enjoyable work environment focused on achieving results. Our engineers collaborate closely with product managers and designers throughout the entire software development lifecycle—from conceptual design to coding, testing, deployment, and beyond. Most of our engineers push code to production every few days, participating in a daily release cycle.Our engineers thrive on versatility, tackling a variety of technical challenges. This role has a backend focus, with opportunities to engage in frontend projects occasionally. While a willingness to learn is crucial, prior expertise in frontend development is not required; we provide training on that aspect during your onboarding process.The technologies we utilize include Java, React, TypeScript, GraphQL, Kubernetes, SQL, and NoSQL databases, all running on AWS infrastructure.

Join ActiveCampaign as a Senior Data Software Engineer, where your expertise in high-quality software engineering will shape our data management landscape. In this pivotal role, you will architect advanced data systems and uphold stringent best practices to ensure our platforms are both resilient and scalable. Your responsibilities will encompass designing and developing the software necessary for seamless data movement and management across our organization.

Saily is changing how travelers access mobile data, removing the need for roaming fees and physical SIM cards. The platform delivers fast, secure connectivity in more than 200 destinations, serving millions of customers and supporting hundreds of thousands of travelers worldwide. The Senior iOS Engineer role at Saily in Krakow centers on building solutions that directly address customer needs, from initial concept through to production. The team works within an AI-native Product Engineering environment, where engineers have access to AI agents that automate routine tasks. This approach frees up time for deeper, more meaningful work and encourages everyone to suggest and implement improvements. How the team works Engineers handle the full cycle of product development, solving real customer problems. AI tools automate repetitive work, letting engineers focus on high-impact tasks. Continuous improvement is expected and supported, team members regularly propose and drive changes. Curiosity and sharing knowledge are valued parts of the culture. The main goal is to create a smooth, reliable experience for travelers using Saily. Culture and values Saily puts growth, contribution, and impact first. The company values autonomy and provides context and AI-powered tools so engineers can do their best work, rather than focusing on hierarchy or rigid processes.

Tripadvisor helps travelers find experiences, advice, and options for any journey. Through brands like Tripadvisor, Viator, and TheFork, the company supports millions in discovering places to stay, activities to try, and restaurants to visit. Its platforms connect a global audience with travel content, recommendations, and marketplaces for experiences, lodging, and dining. Role overview The Senior Engineering Manager will join the Tripadvisor Experiences team, known as Viator. Viator provides access to over 400,000 experiences worldwide, from guided city tours to outdoor excursions. The team focuses on making it easy and reliable for travelers to plan and book memorable activities. Location and contract This is a hybrid role based in Krakow. The position is offered as a permanent employment contract. B2B contracts are not available for this role.

Fraud Alert:Beware of scams that might post fake job listings. To ensure your application is properly reviewed, please apply exclusively through our official website or through verified Sensor Tower profiles on platforms such as LinkedIn, Indeed, BuiltIn, or Hackajob. Sensor Tower will never request payment or financial information during the application process. Communications from Sensor Tower will only come from email addresses ending in sensortower.com. All interviews will be conducted via phone or Zoom, and any conversation will not be shifted to other email platforms or text messaging. If you encounter any issues, feel free to reach out to us. Kindly submit your resume when applying.To Recruitment Agencies:Sensor Tower does not accept unsolicited resumes from third-party agencies. Please refrain from sending resumes to our jobs alias, Sensor Tower employees, or any other company location. We will not be liable for any fees associated with unsolicited resumes, and we do not pay any external agencies without a signed agreement.About the Role:Are you passionate about developing products that handle vast real-world data?At Sensor Tower, we manage vast amounts of data to deliver insights that benefit thousands of customers. We seek inquisitive and driven early-career engineers eager to enhance their skills while assisting us in creating swift, dependable systems that simplify data accessibility and comprehension.You will collaborate closely with seasoned engineers, contribute to significant features from day one, and gain insights into the design, construction, and optimization of large-scale systems in production.If you thrive on learning, problem-solving, and delivering software that users depend on, we are eager to connect with you. We have a proven history of rapidly advancing talented juniors, and this role provides a unique opportunity to collaborate closely with senior leadership.Our Engineering Culture:We believe that simplicity is essential for reliability. We are searching for engineers who share our core values:- Simplicity: We avoid unnecessary complexity. We prefer using existing tools and straightforward solutions over the latest trends.- Quality: We craft code that is enjoyable to read, recognizing that code is written once but read many times. We do not compromise on quality and ensure our code is polished to a high standard.

Are you passionate about creating powerful systems that enhance financial independence? Join DolarApp, a visionary startup dedicated to transforming access to dollar-based financial services throughout Latin America. As a Senior Python Engineer, you will architect, develop, and sustain scalable, secure, and high-performing backend systems that fuel our groundbreaking products. Collaborate with a skilled team to devise solutions that promote financial inclusion and revolutionize how individuals manage their finances. If you're eager to tackle intricate challenges and contribute significantly to a rapidly expanding company, we want to hear from you!What You'll Be DoingYou will be instrumental in developing the foundational infrastructure that supports our operations, including customer support bots and fincrime AI agents that will transform fintech operations.You will adopt a pragmatic approach to crafting our business logic, prioritizing clean code and maintainability, with a focus on rapid development through Test-Driven Development (TDD), Domain-Driven Design (DDD), and continuous integration and delivery.

At Qualtrics, we develop innovative software that empowers the world's leading brands to provide outstanding frontline experiences, cultivate high-performing teams, and create products that resonate with users. We are not just a platform; we are the pioneers and custodians of the Experience Management sector, serving over 18,000 clients around the globe. Building a new category demands resilience, tenacity, and a break from the norm—but most importantly, it requires cohesive, high-functioning teams committed to prioritizing our customers' needs.Joining our teams means becoming part of an agile group that is trusted to set bold objectives and swiftly work towards achieving them. We encourage strategic risks and tackle complex challenges collaboratively, ensuring the best solutions emerge through discussion and iteration. Growth opportunities abound here; whether ready or not, they will find you. From retail to government and healthcare, our mission is to restore humanity, connection, and empathy to business. Join over 6,000 colleagues worldwide who share our belief in the importance of work that matters.Senior Software EngineerThe Employee Experience (EX) TeamThe Employee Experience (EX) Team at Qualtrics comprises passionate engineers, the first fully operational in EMEA, focused on creating solutions that enable companies to understand and nurture their employees. We thrive on diagnosing and resolving intricate, ambiguous challenges for our customers, constantly innovating through AI-driven products to provide the best possible experiences. This team enjoys a high level of autonomy and ownership, empowered to influence product and technology roadmaps. Utilizing state-of-the-art tools and adopting a technology-agnostic stance allows us to work closely with clients and actual end-users. Our contributions have an impact on some of the largest employers globally, including Walmart, Nestle, JPMC, Coca-Cola, and KFC, all within a collaborative culture filled with enthusiastic individuals.Your ResponsibilitiesDesign and develop scalable, efficient, and user-friendly web-based solutions to address complex business challenges.Introduce new functionalities and enhance existing ones to maximize performance.Collaborate closely with fellow engineers, tech operations, and product managers, integrating feedback effectively.Engage in daily stand-up meetings, work alongside peers, prioritize feature development, and coordinate with...

Kaseya delivers IT infrastructure and security management solutions to Managed Service Providers and internal IT teams around the world. Founded in 2000, the company operates in more than 20 countries and manages over 15 million endpoints across various industries. Backed by Insight Venture Partners, Kaseya continues to expand its global reach. More information is available at www.Kaseya.com. Role overview The networking products team in Krakow seeks a QA Automation Engineer (Python) who will focus on both automated and manual testing. The position centers on building and maintaining scalable test automation frameworks and collaborating with engineering teams to validate new features and improve product quality. What you will do Design, develop, and maintain automated test frameworks with Python, Pytest, and Playwright. Create reliable, reusable test scripts for web and API testing. Work closely with developers to validate new features and enhance functionality. Participate in design and requirements reviews to support testability and quality standards. Perform manual testing as needed for comprehensive QA coverage. Identify, document, and track defects through resolution. Develop and maintain test plans, test cases, and related documentation. Continuously improve testing processes, tools, and strategies. Ensure all QA activities align with company and industry best practices and compliance standards.

About OpenX OpenX helps digital media companies grow their business by building advertising technologies and marketplaces that deliver strong value for publishers and advertisers. Our team brings deep experience in designing and running high-scale ad marketplaces. We look for creative professionals who are interested in market design, technical progress, operational quality, and excellent partner service to advance digital advertising. Role Overview: Software Development Engineer in Test II OpenX is hiring a Software Development Engineer in Test II for the Full-Stack team in Krakow, Poland. This role suits engineers who enjoy exploring new challenges and want to work on both frontend and backend systems as part of a collaborative team. Technologies We Use Frontend: JavaScript/TypeScript, React, Material UI API: Python Backend: Java, Go, Erlang, Elixir CI/CD: Cloudbuild, Spinnaker How We Work The team follows Scrum but adapts processes as needed. SDETs at OpenX work closely with peers across frontend and backend areas and participate in the QA Guild, which focuses on improving tools and processes across the company. Scale and Impact 100% cloud-based platform on Google Cloud Platform (GCP) Over 380 billion ad requests processed daily More than 120,000 CPU instances used each day Over 140 TB of RAM utilized daily 50+ petabytes of data processed every week More than 1,200 production deployments each month