Associate Director, Middle Office (Trade Operations)

The MUFG Business Process Outsourcing (BPO) Team specializes in providing comprehensive middle office and trade support services tailored for investment managers. By outsourcing their operational functions to our dedicated BPO team, clients can benefit from specialized expertise, enhanced scalability, and the opportunity to concentrate on their core investme…

As an Office Assistant at Trade Nation, you will play a crucial role in supporting the HR Manager by delivering essential administrative and operational assistance. Your responsibilities will include managing office facilities, coordinating with vendors, overseeing inventory of supplies, and ensuring adherence to company licenses and regulatory standards.In this dynamic position, you will also handle general administrative tasks such as managing correspondence, processing expenses, and assisting in the procurement of office supplies and equipment. Furthermore, you will contribute to organizing company events, meetings, and various ad hoc tasks as required.The ideal candidate is someone who is exceptionally organized, detail-oriented, and proactive. You should possess strong multitasking and communication abilities, alongside a minimum of 2 years of experience in office administration or facilities support.

Join QCP, Asia's premier digital asset partner, dedicated to empowering our clients with seamless integration of digital assets into their financial portfolios.We provide an extensive suite of solutions, ranging from spot on/off ramping and fixed income strategies to vanilla options and custom exotic products.Our mission is to be the most trusted partner in the digital asset markets, delivering innovative solutions that establish digital assets as essential components of every investment portfolio, balance sheet, and treasury.Since our inception in 2017, we have recognized the transformative potential of digital assets in reshaping financial markets and the broader landscape. We are at the forefront of change, successfully navigating through three market cycles while bridging the gap between institutional and cryptocurrency ecosystems.We prioritize building trustworthy partnerships, with a strong commitment to client success and care in everything we do.

Join our dynamic team as a Post Trade Operations Specialist where you will take on an essential role in executing and monitoring both crypto and fiat settlements. You will be responsible for running daily reconciliations and effectively resolving any exceptions that may arise.This position is part of a global team that operates 24/7, and we are particularly interested in candidates who can work during US shift hours.Your Responsibilities:Accurately capture and validate trade details throughout the entire trade lifecycle.Conduct initial checks and trade confirmations while maintaining precise book management.Oversee the crypto wallet address inventory and ensure tagging governance with daily exception reviews.Reconcile daily positions, cash, and PnL, while investigating and resolving discrepancies with internal teams and counterparties.Manage settlements for both crypto and fiat, coordinating fund movements with custodians and exchanges.Monitor and reconcile balances across custodians, exchanges, bank accounts, DeFi venues, and internal ledgers.Support lifecycle events, including token unlocks, margin calls, and structured product settlements.Collaborate with operational teams to streamline processes, mitigate risks, and ensure seamless global handovers.Contribute to the maintenance and continuous improvement of operational workflows and procedures.Facilitate timezone-based shift coverage and ensure smooth transitions between teams in Singapore, UAE/EU, and the US.

As a Software Engineer, you will play a pivotal role in the design, development, and maintenance of high-performance, scalable front-end applications utilizing React and its ecosystem. This position requires close collaboration with designers, back-end developers, QA specialists, and Site Reliability Engineers (SREs) to create user-focused features that meet our business goals.About UsTrade Nation is a leading global CFD and spread betting brokerage firm. We empower traders to make informed decisions through transparent pricing, comprehensive market insights, and a commitment to fair trading practices.Since our inception in 2014, we have established ourselves as a competitive, low-cost brokerage with headquarters in London and additional offices throughout Europe, South Africa, Asia-Pacific, and key offshore locations including the Caribbean and Indian Ocean. Our platform supports 14 languages, ensuring accessibility for traders globally.Our foundation is built on trust and transparency, and we prioritize our people. Our mission is straightforward: to enhance our customers' trading experience by minimizing costs, eliminating unnecessary complexity, and leveraging technology to prioritize the needs of traders.Our Core ValuesWe Support One AnotherWe’re always there for each other during critical times.We Encourage InnovationWe foster creativity, curiosity, and boldness.We Succeed TogetherWe elevate our work collectively.We Build ConnectionsThrough team-building activities and social events.We Foster a Learning CultureWe focus on teaching and being open to learning.We Take InitiativeWe encourage ownership and support each other in doing so.Key ResponsibilitiesDeveloping new content based on product design specifications.Diagnosing and resolving bugs in existing applications.Conducting testing and delivering updates efficiently.Documenting and communicating work progress effectively.Staying informed on the latest relevant technologies.Essential QualificationsProficiency in JavaScript.Experience with React.js.Familiarity with developing for Prismic or other Enterprise CMS platforms.Preferred QualificationsExperience with TypeScript, AWS, and GitLab.Ability to convert design tools (Figma, Sketch) into code accurately.Proven capability to implement customized UX enhancements.Solid understanding of SEO-friendly front-end development practices.Experience in testing for cross-browser compatibility and responsive design.Familiarity with experimentation platforms (e.g., A/B testing) and web analytics.

As a Site Reliability Engineer at Trade Nation, you will play a critical role in ensuring the reliability, availability, and performance of our web services and applications. This position serves as a vital link between development and operations, concentrating on building scalable systems, automating processes, and ensuring high service uptime. You will collaborate closely with developers, QA engineers, and product teams to integrate reliability into every phase of the software lifecycle.About UsTrade Nation is a renowned global CFD and spread betting broker that empowers traders with clear market insights, transparent pricing, and a fairer approach to trading. Established in 2014, we have evolved into a leading low-cost broker, headquartered in London, with a presence across Europe, South Africa, Asia-Pacific, and prominent offshore regions, including the Caribbean and Indian Ocean. Our platform supports 14 languages, making it accessible to traders worldwide.With a foundation built on transparency and trust, we focus on assisting customers in trading more effectively by minimizing costs, eliminating unnecessary complexity, and harnessing technology to prioritize traders' needs.Our CultureSupportive Team: We have each other’s backs, especially when it matters most.Encouraging Creativity: We challenge one another to be more innovative, curious, and bold.Collective Growth: We elevate our work together, striving for excellence.Strong Connections: We foster teamwork and social bonds through events.Open to Learning: We embrace teaching and learning without judgment.Ownership: We take responsibility and support one another in doing the same.

As a Site Reliability Engineer (SRE) at Trade Nation, you will be pivotal in ensuring the reliability, availability, and performance of our web services and applications. This role serves as a vital link between development and operations, emphasizing the creation of scalable systems, the automation of processes, and the maintenance of high service uptime. You will collaborate closely with developers, QA engineers, and product teams to integrate reliability into every phase of the software development lifecycle.About UsTrade Nation is a globally recognized CFD and spread betting broker dedicated to empowering traders with clear market insights, transparent pricing, and a fair trading approach. Since our inception in 2014, we have evolved into a market-leading, low-cost broker, headquartered in London, with offices across Europe, South Africa, Asia-Pacific, and prominent offshore regions including the Caribbean and Indian Ocean. Our platform supports 14 languages, ensuring accessibility for traders worldwide.Built on principles of transparency and trust, our mission is straightforward: to help our customers trade more effectively. We achieve this by minimizing costs, eliminating unnecessary complexity, and leveraging technology that prioritizes the trader.Our ValuesSupportive Culture: We have each other’s backs when it matters most.Encouragement to Innovate: We challenge one another to be more creative, curious, and bold.Collective Success: We elevate our work together to new heights.Strong Connections: We foster relationships through team-building and social events.Open Learning Environment: We promote teaching and being receptive to learning.Ownership: We take responsibility and support each other in doing the same.Key ResponsibilitiesSystem Design & Maintenance: Design, implement, and maintain scalable, secure, and reliable systems.Monitoring & Troubleshooting: Implement and oversee monitoring, alerting, and logging systems; proactively identify and resolve performance issues.Automation: Develop and sustain automation tools to streamline operations and minimize manual intervention.Collaboration: Partner with development squads to ensure new features are designed with reliability in focus; participate in Agile ceremonies.Incident Management: Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence; participate in on-call rotations for critical systems.Continuous Improvement: Drive initiatives to enhance system performance, reliability, and scalability through best practices.

Role Overview NielsenIQ is hiring an Associate Director, Deal Desk in Kuala Lumpur. This role leads efforts to refine deal processes and strengthen cross-functional collaboration. The Associate Director guides a team focused on evaluating and negotiating complex deals, always keeping business goals in sight. Key Responsibilities Oversee and optimize deal desk operations to support strategic company initiatives. Lead a team responsible for reviewing and negotiating multifaceted deals. Work closely with other departments to ensure deals align with business objectives. Provide analytical insights to support sales teams during deal structuring and negotiation.

Encora is seeking a Business Analyst focused on Trade Finance Channels Development to join the team in Kuala Lumpur. This position centers on supporting the delivery and enhancement of the Trade Finance System, with a strong emphasis on operational efficiency, compliance, and cross-functional collaboration. Role overview This role involves leading the end-to-end implementation of the Trade Finance System. The Business Analyst will collect and document business requirements, review functional specifications, and manage user acceptance testing (UAT). Ongoing responsibilities include supporting system rollouts, monitoring post-production performance, and ensuring that enhancements reflect operational needs and regulatory standards. Key responsibilities Oversee the delivery of the Trade Finance System project, including requirements gathering, documentation, and UAT test script development and execution. Plan and execute UAT, validating that system functionality matches business requirements and real-world trade operations scenarios. Work closely with teams in Trade Operations, Product, Technology, and Compliance to align system requirements with workflows and regulatory obligations. Prioritize and manage system enhancements based on stakeholder feedback, supporting continuous improvement. Review trade finance documentation and transactions for accuracy and compliance with international regulations and internal policies. Help develop and refine trade finance policies, standard operating procedures, and best practices, integrating system capabilities with operational insights. Investigate and resolve operational issues related to trade finance transactions to ensure timely and accurate processing. Coordinate with Risk, Compliance, and Operations departments to support seamless transaction processing and system integration. Facilitate training sessions for internal teams and clients on system usage and trade finance processes. Use trade finance platforms to monitor, process, and report on transactions, ensuring adherence to operational procedures. Collaboration and impact This position works at the intersection of technology, operations, and compliance. The Business Analyst will play a key part in shaping system capabilities and operational processes, contributing to both day-to-day efficiency and long-term improvements in trade finance channels.

Join our dynamic team at WNS Global Services as an Associate/Senior Associate in Operations. In this role, you will be pivotal in enhancing operational efficiency and driving process improvements. You will work closely with cross-functional teams to facilitate the smooth execution of various operational tasks, ensuring that we meet and exceed our clients' expectations. This is an excellent opportunity for professionals seeking to grow their careers in a fast-paced environment.

Join Control Risks as a Business Operations Associate and play a pivotal role in enhancing our operational effectiveness and efficiency. In this dynamic position, you will collaborate with cross-functional teams to support various business initiatives, streamline processes, and contribute to our strategic goals.

We are seeking a dynamic and strategic Director of Delivery Operations to lead our delivery teams and ensure the seamless execution of projects across the region. In this pivotal role, you will oversee all aspects of the delivery lifecycle, ensuring that our services meet the highest standards of quality and efficiency. You will collaborate cross-functionally with various departments to drive continuous improvement and optimize operational processes.

At CNM LLP, we are a dynamic technical advisory firm specializing in high-value accounting services located in Southern California, with branches in Los Angeles, Orange County, San Diego, and New York. Proudly recognized as a Great Place to Work®, CNM is dedicated to assisting businesses from startups to Fortune 500 companies in identifying and effectively addressing critical issues proactively.Established in 2003, CNM thrives on a culture of professional excellence and trusted relationships. Our commitment to consistency in processes and performance has earned us national recognition for our dedication to excellence. Employees appreciate our open and honest work environment, a focus on work-life balance, and a unique culture that is hard to find in the professional services sector.

Join our dynamic team as a full-time Trade Compliance Consultant at our Kuala Lumpur or Penang office. This role is essential to enhancing our service offerings to meet the increasing demands in the region, particularly focusing on Singapore and Malaysia. The ideal candidate will engage in trade compliance and management projects, spearheading initiatives for the growth and development of our practice. Responsibilities will also encompass the formulation of internal best practices and procedures while managing routine administrative responsibilities.Key Objectives:Conduct comprehensive research and analysis on trade compliance requirements.Provide expert guidance on regulatory matters related to import/export protocols.Determine HS Classification and import necessities for ASEAN nations.Assist in the execution of the firm’s core projects.Primary Responsibilities:Examine customs and trade-related data to equip the firm in delivering strategic advice to clients regarding risk assessment, duty mitigation, auditing, and supply chain security.Accurately assign tariff classifications, customs valuations, FTA qualifications, and ECCN classifications.Offer written counsel to clients on Customs and Trade Compliance issues.Coordinate various engagements and projects effectively.Manage administrative tasks, project management duties, and client relations, which include active client engagement and meetings.Undertake additional duties as assigned.

Role Overview The Associate Director of Media Planning at WPP Media shapes and delivers media strategies that support brand goals. This role leads media planning efforts in close partnership with cross-functional teams, ensuring plans reflect both client objectives and current market trends. Key Responsibilities Develop and oversee media strategies that align with client needs and business goals Lead media planning projects, coordinating with teams across disciplines Optimize media budgets using data and performance metrics Apply data-driven insights to improve campaign outcomes Location Kuala Lumpur, Malaysia

Join our dynamic team at Siepe as an Operations Associate. In this pivotal role, you will support the operational functions of our organization, ensuring seamless processes and efficient workflows. You will collaborate with various teams to implement solutions that enhance our operations and contribute to our overall success.

About Proxymity Proxymity connects global listed companies with their shareholders in real time through intermediaries. Our platform improves communication efficiency, accuracy, and transparency for investor communications, helping companies stay compliant with current regulations. We focus on transforming Proxy Voting and Asset Servicing, simplifying complex challenges for customers and adding value across the investor ecosystem. As a scale-up, we are expanding globally with support from leading figures in the financial industry and have ambitious growth plans. Role Overview: Operations Associate, Shareholder Disclosure Based in Kuala Lumpur, this role sits at the core of our Operations team. The Operations Associate supports operational execution and client service using the Proxymity platform and related systems. As the company grows, this position offers the chance to take on new responsibilities and contribute to key business activities. Main Responsibilities Carry out Disclosure processes and control activities according to established procedures and policies. Handle Disclosure-related queries, meeting agreed KPIs. Monitor current and future workloads to ensure smooth operations. Complete daily tasks with attention to client satisfaction. Question existing processes and suggest improvements where possible. Recommend ways to improve processes, platforms, and control environments. Take part in projects focused on process improvement and operational testing. Review and follow Standard Operating Procedures, keeping them up to date. Pursue opportunities for self-development. Work towards team goals and objectives. Help train new team members. Promote inclusion and belonging by setting a positive example. Handle escalations appropriately.

We are seeking a dynamic and experienced Director for our Business Data Office within the Client Data Team, specializing in Private Equity and Yardi systems. In this pivotal role, you will oversee the management and execution of system setups and data implementations or migrations for both new and existing clients on MUFG’s platform, ensuring exceptional client service while complying with MUFG's policies and procedures.Lead the comprehensive management of system and static data setups during new client onboarding and fund conversions.Conduct discovery workshops with business operations teams to assess current data ingestion practices and collaboratively outline the envisioned future state.Collaborate with senior members of the Business Data Office to develop strategic roadmaps that advance the BDO's goals of centralization, standardization, and digitization.Recruit, mentor, and develop a team of data capture specialists across our offices in Malaysia, Cyprus, and Halifax.Facilitate the establishment of a follow-the-sun support operation to enhance service delivery.Offer expert knowledge in data ingestion, advocating for best practices and recommending suitable operational activities (centralized vs. federated).Supervise and engage in large-scale projects, including system conversions, data remediation, and configurations, ensuring accurate loading of fund NAV and share registry information into relevant systems.Provide direction and leadership for expansive projects, encompassing discovery, analysis, and solution design phases.Establish and uphold standards for system setups and client, investor, and portfolio data maintenance, ensuring all procedures remain current.Serve as a subject matter expert on internal MUFG systems relevant to various lines of business, including traditional, hedge, fund of funds, private equity, and real estate mandates.Deliver guidance and leadership to team members, fostering a collaborative environment.Ensure compliance with ISAE/SOC standards during the onboarding or conversion of new funds.Identify opportunities for process improvements, automation, and efficiencies to drive cost savings.Support BDO Leadership in operationalizing daily activities, streamlining workflows, and extending BDO’s services to internal and external clients.Lead data migration and classification initiatives, leveraging cross-functional teams in coordination with technology partners.Document BDO's data ingestion and management standards, specifications, and decisions in Confluence and SharePoint.Enhance our operations by leveraging and promoting digital tools for tracking and communicating progress and milestones.

Manage inquiries from both local and international clients, utilizing English, Malay, and Chinese as the primary languages. Deliver exceptional support through various channels such as phone, email, and live chat, addressing customer inquiries and needs effectively. Guide customers through the registration, onboarding, and verification processes for their trading accounts. Provide expert consultation on the trading platform, tools, and features, resolving any technical or operational challenges. Address customer concerns and questions promptly and professionally, escalating complex issues when necessary. Ensure accurate recording, filing, and organization of customer feedback and suggestions. Contribute to the enhancement of customer service processes, knowledge bases, and training materials. Perform additional duties as assigned on an ad-hoc basis.

As a Strategic Product Manager at Trade Nation, you will play a pivotal role in steering our product initiatives. Your core responsibility will be to implement a product-centric strategy throughout the organization, ensuring that each decision is informed by our customers’ needs and resulting in significant outcomes. You will define and manage the execution of your product roadmap, working collaboratively across different departments to deliver impactful solutions that reinforce Trade Nation's position as a leader in the market.About UsTrade Nation is a leading global CFD and spread betting broker dedicated to empowering traders with clear market insights, transparent pricing, and an equitable trading environment. Since our inception in 2014, we have evolved into a prominent, cost-effective broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and notable offshore locations, including the Caribbean and Indian Ocean. Our platform supports 14 languages, making it accessible to traders around the globe.We are grounded in transparency and trust, driven by our talented team. Our mission is straightforward: to enable our customers to trade more effectively by minimizing costs, eliminating unnecessary complexity, and leveraging technology to prioritize traders’ needs.Our Core ValuesSupportive Environment We stand by each other when needed the most. Encouragement of Creativity We inspire one another to be more innovative, curious, and bold. Collective Growth Elevating our work to new heights together. Strong Team Bonds We foster connections through team-building and social events. Open Learning Culture We embrace teaching and learning from one another. Ownership and Responsibility We take initiative and support each other in doing the same.Key ResponsibilitiesOversee the complete product strategy for your vertical, translating the broader Trade Nation vision into a strategic roadmap that aligns the organization toward a clear and actionable direction.Manage the entire product lifecycle from concept to delivery, defining what we build and why, ensuring every initiative contributes to business strategy and customer value.Lead a thorough product discovery process, defining, designing, and validating product ideas.Advocate for an