Manager of Process & Automation

Join Delivery Hero SE as a Manager of Process & Automation, where you will play a crucial role in driving operational excellence and automation initiatives within our organization. You will lead the development and implementation of innovative processes that enhance efficiency, reduce costs, and improve service delivery.In this position, you will collaborate…

Funding Societies | Modalku stands as the foremost digital finance platform for SMEs in Southeast Asia. With operations in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proud to be backed by esteemed investors such as Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC bank. Our mission is to empower small and medium-sized enterprises (SMEs) by providing them with business financing sourced from both individual and institutional investors, alongside innovative payment solutions for SMEs and consumers alike.At Funding Societies | Modalku, we are guided by our core values embodied in GETFS:Grow Relentlessly: We strive to be our best, most authentic selves.Enable Teamwork, Disable Politics: Together, we can foster success.Test Measure Act: We embrace curiosity, innovation, and experimentation.Focus on Impact: We prioritize actions that yield tangible results.Serve with Obsession: We are dedicated to building long-term, win-win relationships through a customer-centric approach.In this hybrid strategic and operational role, you will manage daily repayment reconciliations while driving long-term enhancements. Your key responsibilities will include leading the integration of new payment channels and automating backend processes.Familiarity with payment channel vendors is essential, and you should be enthusiastic about automation initiatives while taking a proactive approach to channel integration within our operations.What You Will Do:Payment Strategy & Expansion:Lead the identification and integration of new payment channels for consumer hire purchases (e.g., JomPAY, recurring card payments, e-wallets).Manage vendor relationships with external payment gateways and financial institutions to negotiate favorable rates and ensure service reliability.Process Automation:Work collaboratively with stakeholders to design and implement a roadmap for automated repayment reconciliation.Transform manual workflows into API-driven or batch processing models to accommodate high-volume consumer transactions.Daily Operations:Oversee the swift and accurate clearing and settlement of incoming repayments.Promptly address unallocated payments and reconciliation discrepancies.Manage the operational repayment workflow to ensure real-time updates to customer accounts.Reporting & Compliance:Track transaction success rates and identify areas of friction in the payment journey.Ensure adherence to regulatory standards and internal audit requirements for all payment processes.

ABOUT US:At PolicyStreet, we are at the forefront of the InsurTech revolution, delivering cutting-edge digital insurance solutions tailored for businesses and consumers across Southeast Asia and Australia. Our extensive network of over 40 insurance providers allows us to offer a diverse array of products, including embedded insurance, bespoke employee benefits, financial advisory services, and innovative digital solutions. We strive to simplify the insurance experience for everyone, serving over 5 million customers with more than US$ 10 billion in sum insured.ROLE OVERVIEW:We are seeking a dynamic AI & Automation Engineer to spearhead intelligent automation initiatives throughout our business and operational processes. By harnessing the power of AI, data analytics, and modern automation tools, this role aims to minimize manual tasks, enhance decision-making capabilities, and boost operational efficiency.Your collaboration with operations, product, and technology teams will be vital in identifying automation prospects, constructing AI-driven workflows, and transitioning successful pilot projects into scalable, production-ready solutions.WHAT YOU’LL DO:AI-Driven Automation & Process Optimisation:Identify, design, and develop scalable AI-driven automation and machine learning (ML) models to streamline and enhance operational processes and workflows.Construct and maintain automation workflows utilizing RPA, APIs, open-source scripts, and low-code platforms to improve operational efficiency and performance.Implement AI/ML techniques for automation use cases such as OCR, classification, prediction, anomaly detection, and decision support to reduce manual intervention and increase accuracy.Collaborate across teams to redesign and integrate AI/ML solutions into existing workflows and systems.Engage in data pre-processing and model evaluation to ensure robust and effective solutions.

Job Title: Process Control System EngineerDepartment: Process Control System (PCS) SectionIndustry: Oil & Gas / PetrochemicalJob Location: Saudi ArabiaInterview Location: Singapore (Shortlisted candidates will be required to attend the interview in Singapore for a face-to-face interview.)Job PurposeAs a Process Control System Engineer, you will play a pivotal role in ensuring the safe, reliable, and efficient operation of our plant. Your primary responsibilities will include maintaining, troubleshooting, and optimizing process control systems, providing essential technical support for automation systems, and ensuring compliance with engineering standards.Key ResponsibilitiesContinuously monitor, maintain, and enhance process control systems to boost plant efficiency and reliability.Deliver expert technical support for Distributed Control Systems (DCS), PLC, and SCADA systems.Diagnose and resolve control system issues that could impact plant operations.Perform system performance analyses and optimizations to enhance operational effectiveness.Engage in failure analysis and root cause investigations for process control system challenges.Ensure all systems adhere to industry standards, safety regulations, and company policies.Collaborate with operations, maintenance, and engineering teams to enhance system reliability.Assist in the implementation of automation upgrades and system enhancements.

Job Title: Process Control System SpecialistDepartment: Process Control System (PCS) SectionIndustry: Oil & Gas / PetrochemicalJob Location: Saudi Arabia Interview Location: Singapore (Shortlisted candidates will be required to attend the interview in Singapore for a face-to-face interview.)Job PurposeThe Process Control System Specialist plays a critical role in delivering advanced technical support, optimization, and reliability of process control and automation systems. This position is pivotal in enhancing plant performance through in-depth control system analysis, troubleshooting, systematic upgrades, and the deployment of sophisticated control strategies.Key ResponsibilitiesDeliver expert support for process control systems including DCS, PLC, and SCADA.Continuously monitor and optimize automation and control system performance to boost plant efficiency and reliability.Perform troubleshooting and root cause analysis in the event of control system failures.Assist in implementing advanced process control (APC) strategies and automation enhancements.Engage in control system upgrades, migrations, and modernization initiatives.Ensure adherence to engineering standards, safety regulations, and operational protocols.Collaborate with operations, maintenance, and engineering teams to improve system reliability and overall plant performance.Provide technical mentoring and guidance to engineers and technical teams as necessary.

Appspace is looking for a Test Automation Lead to join the team in Kuala Lumpur, Malaysia. This role centers on guiding the automation of testing for the Appspace product suite, with a particular emphasis on signage solutions. The position calls for someone who can design, develop, and maintain automation systems that make testing more effective and efficient. What you will do Work with Test Automation Engineers to build and refine automation frameworks, test suites, and harnesses. Apply strong expertise in test automation practices and tools. Review and refactor existing automation code to reduce technical debt. Collaborate with the QA Manager and leadership to implement automation strategies that streamline quality assurance processes. Provide technical support and advice on test automation to project teams, helping ensure successful project outcomes. Manage in-house testing tools and their source code. Promote best practices and standards in test automation across teams. Report progress and key updates to management in a clear and timely way. Role overview This position requires hands-on involvement in automation design and maintenance, as well as leadership in setting standards and supporting teams. The Test Automation Lead plays a key part in shaping how Appspace delivers quality signage solutions through robust automated testing.

Join Nintex as an Automation Test Engineer, where you will be a key player in ensuring the quality and reliability of our software products. You will design, implement, and execute automated tests, working closely with development teams to enhance our testing processes and ensure high-quality deliverables.

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaType: Contract About PolicyStreet Group PolicyStreet Group is an insurtech company delivering digital insurance solutions to businesses and consumers across Asia and Australia. The group operates through several subsidiaries, focusing on insurance distribution, embedded insurance, and reinsurance. PolicyStreet partners with more than 40 well-known insurance and takaful providers, offering employee benefits, group insurance, aggregation services, and digital infrastructure to simplify the insurance process. The company is supported by investors such as Altara Ventures, Gobi Partners, Khazanah Nasional Berhad, and Cool Japan Fund. PolicyStreet serves over 10 million customers, with insured sums exceeding US$10 billion. Recognition includes a spot in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 and the title of “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News Country Awards for Excellence 2025. Role Overview PolicyStreet is expanding its automation capabilities to transform the motor insurance ecosystem. The team aims to streamline operations, reduce processing times, and improve accuracy throughout the policy lifecycle. The Contract RPA Engineer will play a key role in designing and implementing automation solutions that increase operational efficiency, reduce manual work, and enhance data accuracy within policy and customer workflows. This role works closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools. Integration with platforms such as CRM systems, Google Cloud, and messaging tools is a core part of the job. What You Will Do RPA Development & Automation Design, build, and maintain RPA bots for automating repetitive insurance tasks like quotation handling, policy issuance, and claims management. Work with stakeholders to gather business requirements and translate them into technical automation solutions. Create scalable and efficient automation workflows that follow RPA best practices. Test, debug, and validate RPA solutions to ensure reliable performance. Monitor, maintain, and optimize bots for ongoing performance improvements. Ensure all automation solutions comply with regulatory and data security requirements. Enhance existing automation scripts to improve speed, efficiency, and scalability. Provide technical support and troubleshoot issues with RPA bots in production. Implement exception handling, logging, and monitoring for all automated processes.

Job Title: Process Engineer – Asset Integrity ManagementDepartment: Engineering SupportJob Location: Saudi ArabiaInterview Location: Singapore (Shortlisted candidates will be required to attend the interview in Singapore for a face-to-face meeting.)Division: Asset Performance ManagementBusiness Line: Projects & EngineeringReporting To: Supervisor / Manager – Asset Integrity ManagementJob PurposeThe Process Engineer is charged with ensuring the integrity, reliability, and optimal performance of process systems through rigorous inspections, comprehensive risk assessments, and strategies focused on reliability. This role is pivotal in supporting the safe and efficient operation of process facilities by implementing advanced monitoring tools, conducting thorough performance evaluations, and ensuring adherence to industry standards.Key ResponsibilitiesProcess Operations & ComplianceImplement and adhere to established policies, procedures, and operational guidelines.Ensure all activities are executed in a controlled and compliant manner.Oversee daily operational tasks in alignment with company standards and procedures.System Inspection & EvaluationAssist in the inspection of process systems to evaluate integrity and functionality.Recommend and integrate monitoring technologies to detect potential issues or deviations.Conduct performance evaluations of process systems and suggest enhancements.Collaborate with maintenance teams to address reliability challenges and implement preventive strategies.Risk Assessment & MitigationPerform risk assessments to pinpoint vulnerabilities and potential failure modes in process systems.Collaborate with cross-functional teams to develop and apply risk mitigation strategies.Ensure compliance with industry regulations and process safety standards.Corrosion & Integrity ManagementFormulate and execute corrosion management plans for processing equipment.Coordinate with corrosion specialists to assess and address corrosion-related risks.Evaluate lifecycle performance of processing equipment and recommend enhancements.

About the Role PolicyStreet is looking for an Automation Quality Assurance Tester in Kuala Lumpur. This position focuses on maintaining the quality and reliability of our software products by using automated testing frameworks. What You'll Do Develop and run automated tests to validate software functionality Identify issues and report defects to the development team Work closely with engineers to ensure high standards for digital products Location Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join Xsolla as a Lead QA Automation Engineer in Kuala Lumpur, where you'll spearhead the development and maintenance of backend automation systems. You'll influence and mentor teams while crafting effective testing strategies for diverse systems, ensuring excellence in automation practices. Your engineering mindset and leadership communication will drive the creation of top-notch quality infrastructures, all while exploring innovative solutions like AI-powered tools to enhance efficiency.

As a Lead Automation Tester / QA at fuku, you will spearhead our QA automation strategy in a well-established test environment. This remote role requires you to be located in Klang Valley for weekly team meetings, ensuring collaboration and team cohesion.Why Join Us?- Take ownership of the automation testing strategy and optimize best practices in a growing tech environment.- Enhance your leadership skills by mentoring two junior QA engineers who are transitioning to automation testing.- Be a part of an innovative AI-driven tech product company that has recently secured USD 15 million in funding to expand its reach across Asia.Key Responsibilities- Design, implement, and maintain scalable automation testing frameworks using a Typescript-based ecosystem.- Utilize various automated testing techniques, including visual regression testing, API contract testing, REST API testing, and black box testing.- Guide and mentor junior QA engineers to foster an automation-oriented QA culture within the team.

Join our dynamic team at Fuku as a Software Tester specializing in both manual and automation testing. This is a fantastic opportunity for individuals looking to contribute to our transition towards enhanced automation within the fintech industry. You will play a pivotal role in shaping our automation strategy by experimenting with cutting-edge tools and identifying key test cases for future automation initiatives.Compensation & Work Arrangement:- Basic salary of RM 6,000- Bonus potential of 2-4 months, paid twice a year- Hybrid work model: 4 days a week in our central Kuala Lumpur office.Why You Should Apply:- Be a part of a stable, globally recognized financial services company with a strong presence in Malaysia for 5 years, offering a locally regulated suite of products.Key Responsibilities:- Conduct comprehensive manual testing to validate system behavior and ensure high-quality releases across complex workflows.- Translate business requirements into effective testing strategies and scenarios.- Execute functional, UAT, and regression tests.- Serve as a liaison between testing, product, and engineering teams to pinpoint defects' root causes.- Identify and develop automated test cases, utilizing tools like Selenium, Cypress, or Playwright.- Collaborate with DevOps engineers to integrate automated tests into CI/CD pipelines.

Join Roland Berger as a Process Compliance and Controlling Specialist in our Kuala Lumpur office. In this pivotal role, you will be responsible for ensuring adherence to processes and controls across our operations. Your expertise will contribute to optimizing workflows and enhancing organizational compliance.As a member of our team, you will collaborate with various departments to develop and implement process improvements, conduct audits, and provide training on compliance standards. Your analytical skills will be crucial in identifying areas for enhancement and ensuring that our processes align with industry best practices.

Lead Quality Assurance / Automation TesterCompany OverviewJoin one of the leading brokerages in the industry, specializing in Stocks, CFD, Forex, Global Futures, and Commodities. Our innovative platform is designed for both professional traders using web applications and retail investors utilizing mobile solutions. With a workforce of over 5,000 dedicated employees and a diverse clientele exceeding 1 million worldwide, we proudly manage assets totaling over USD 35 billion and shareholders' funds surpassing USD 1.5 billion. With more than 40 years of experience and operations across 10+ countries, we are at the forefront of financial technology.Project DetailsAs the Lead QA/Automation Tester, you will work in close collaboration with the Head of Engineering based in Kuala Lumpur. You will be responsible for architecting and implementing a comprehensive QA automation framework and process flow from the ground up. Your strategic decisions will significantly impact how the QA team innovates, scales, and delivers quality products.Key Responsibilities- Develop and implement QA automation practices, including tools, frameworks, architecture, and processes.- Analyze business objectives and create actionable plans to elevate testing standards.- Mentor and coach junior QA team members in test design, automation scripting, and troubleshooting techniques.- Champion innovation in testing processes by integrating new tools and methodologies to enhance test effectiveness and reduce cycle times.Must-Have Qualifications- Demonstrated experience in a lead QA automation role.- Proficiency in automation tools such as Selenium, Cypress, Playwright, etc.- Solid experience in testing APIs, micro-services, and front-end applications.- Familiarity with cloud testing environments (AWS, Azure, GCP, etc.).- Proven track record of establishing a QA automation framework from scratch.Nice to Have / Bonus- Experience in developing automated scripts for fintech products.- Prior background as a software engineer.Team & Culture- Work alongside a Head of Engineering with over 10 years of fintech experience.- Enjoy autonomy in your role while contributing innovative ideas and expertise.- Collaborate with manual testers in Kuala Lumpur and Singapore, with potential future leadership opportunities for team expansion.Location- Kuala Lumpur (hybrid working arrangement).Level / Grade- Minimum 5+ years of experience in QA, including at least 2 years in a leadership position.Encouraged to Apply- Candidates from established companies that foster a startup-like culture are especially welcome.

Why You Should Consider Joining Us- We invite experienced professionals with both manual and automation testing expertise to engage in our transition towards enhanced automation. While prior automation experience is not a prerequisite, your contributions will be invaluable.- As a senior member of our team, you will have the opportunity to mentor and support junior testers, setting the stage for your advancement into a leadership position within the next 1-2 years.- Play a pivotal role in defining our automation strategy, testing new tools, and identifying test cases that are candidates for automation.- Become part of a stable, global financial services organization (not a bank) that has been operational in Malaysia for over 5 years, providing a locally regulated product suite.Your Responsibilities- Lead as the most senior Tester/QA in our team, overseeing manual test coverage, validating system functionalities, identifying edge cases, and ensuring the quality of releases across intricate business workflows and system integrations.- Convert business requirements into effective testing strategies and scenarios, executing functional, UAT, and regression tests.- Mentor junior testers while acting as the main point of contact between the testing, product, and engineering teams to diagnose the root causes of defects.- Recognize test cases appropriate for automation and create foundational automated test scripts using tools such as Selenium, Cypress, or Playwright.- Collaborate with DevOps and engineering teams to integrate automated tests into CI/CD pipelines, providing support for both strategy and scripting.- Note: This role does not involve direct management of junior testers, making it an ideal stepping stone for senior testers eager for career growth.What You Bring- A proactive approach to working hands-on in a predominantly manual setting while facilitating the shift toward automation.- An ability to work independently and drive digital transformation without relying on extensive teams or rigid SOPs.- Experience in fintech, tech companies, product firms, or digital transformation teams within enterprise/MNC settings. Experience in other heavily regulated industries is welcomed.- A minimum of 1 year of experience with automation tools (Selenium, Cypress, Playwright), including basic scripting capabilities. Familiarity with API testing is a plus.- We encourage applications from former software engineers who have transitioned into testing/QA roles.About Us- Although the Malaysian team and product suite have been established for less than 5 years, we are part of a globally recognized fintech and financial services company that operates in 15 countries.- Our operations are regulated by Bank Negara Malaysia, ensuring a secure and compliant financial environment.- We build our products in-house, allowing us to pursue long-term initiatives with robust internal technical capabilities.- We offer comprehensive end-to-end solutions across front, middle, and back office functions, catering to both retail and institutional clients through our own brand and white-label B2B offerings.- Enjoy a hybrid work setting, conveniently located in central Kuala Lumpur.

As a pivotal member of our Customer Experience Department, the Customer Experience Design Executive is responsible for spearheading the design and implementation of impactful solutions that significantly enhance our customer interactions across all platforms.The CX Design team diligently works to convert friction points into seamless experiences by streamlining process flows, developing automation tools, and crafting insightful dashboards utilizing technologies like ChatGPT, Gemini, DeepSeek, and tailored scripting solutions.This role demands both strategic foresight and hands-on execution: You will pinpoint areas of improvement, conceptualize innovative solutions, oversee their deployment, and guide your team with both technical expertise and a clear vision. Success in this position is gauged by metrics such as reduced support ticket volume, expedited resolution times, and enhanced Customer Satisfaction Scores (CSAT).Assess and identify inefficiencies in processes and customer experience issues—80% focus on Customer Experience and 20% on other business units.Utilize data, feedback, and observational insights to articulate problem statements and uncover opportunities.Design and recommend scalable, technology-driven solutions—ranging from quick fixes to comprehensive automation and dashboarding.Collect requirements, create prototypes, and execute user-friendly solutions with thorough documentation.Prioritize projects based on business impact and guide them from conceptual planning to successful delivery.Oversee task assignments and team timelines to ensure delivery is timely and meets high-quality standards.Collaborate with various internal teams to facilitate the seamless adoption of new solutions.Engage in continuous feedback collection and iterative improvements for ongoing enhancements.

Who are we?At iPiD, we revolutionize the financial sector by providing financial institutions, payment service providers, and enterprises with a unified global API for Know Your Payee (KYP) verification. Our innovative solutions significantly reduce fraud, cut costs, ensure compliance, and facilitate seamless cross-border transactions worldwide.As a rapidly expanding fintech startup, we are proud to be founded by a diverse team of industry veterans from renowned organizations such as SWIFT and Thomson Reuters. Backed by prominent investors including Monk's Hill Ventures, Jungle Ventures, and Saison Capital, we are guided by an advisory board comprising C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our global presence spans key cities such as Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai, blending international expertise with local insights.What are we looking for?We are seeking a meticulous Automation QA Engineer to enhance our quality assurance function. You will play a pivotal role in designing, developing, and maintaining automated test suites that uphold our commitment to high-quality, reliable products. Collaborating closely with engineering and product teams, you will identify automation opportunities, formulate test plans, and seamlessly integrate tests into our CI/CD pipeline. If you possess a strong sense of ownership and extensive automation experience, you may be considered for a Senior Automation QA Engineer position.This is a full-time role directly reporting to the Tech Lead, based in KL Eco City, Kuala Lumpur.

ABOUT USXsolla is a leading global commerce platform dedicated to empowering video game developers with innovative tools and services tailored to overcome the unique challenges of the gaming industry. Whether working with indie studios or AAA developers, Xsolla partners with over 1,500 companies to enhance their game's funding, distribution, marketing, and monetization. With our headquarters in Los Angeles, California, we are committed to creating opportunities for creators and continually expanding our resources to support the future of gaming.For more insights, visit us at xsolla.com.ABOUT YOUWe are seeking a detail-oriented and innovative Senior QA Automation Engineer to join our dynamic engineering team. You thrive in a fast-paced, agile environment and are deeply passionate about delivering quality throughout the software development lifecycle. Proficiency in manual testing is essential, alongside a keen interest in integrating AI-driven testing tools and methodologies that enhance productivity, test coverage, and defect identification.You possess extensive experience in both exploratory and structured testing, actively contribute to team best practices, and vigilantly monitor production behavior and user experiences. Your curiosity about emerging tools and technologies, particularly in AI, empowers you to leverage them effectively while maintaining a strong grasp of foundational testing principles.If you are eager to refine testing processes, champion quality across teams, and lead the charge in QA innovation through automation and AI, we invite you to connect with us.

Key Responsibilities:  Automation DevelopmentDesign, develop, and sustain scalable and reusable test automation frameworks utilizing Java, Selenium, Cucumber, and Appium. Craft BDD-style test cases and ensure the documentation is clear and comprehensible. Establish, manage, and execute comprehensive automated UI, API, and regression test suites.  Test Strategy & ExecutionEngage in test planning, requirements analysis, and sprint grooming. Identify automation-friendly test cases and prioritize them effectively. Guarantee extensive test coverage while maintaining reliable CI/CD pipelines.  Quality AdvocacyCollaborate closely with developers and product teams to detect bugs early in the Software Development Life Cycle (SDLC). Promote shift-left testing, code quality, and continuous testing methodologies. Analyze test failures, document defects, and verify fixes in staging or pre-production environments.