Luxury Pre-owned Store Manager

Company OverviewJoin Carousell Group, the premier recommerce platform in Greater Southeast Asia, where our mission is to inspire individuals to embrace selling and prioritize secondhand options. Founded in August 2012 in Singapore, we operate across eight markets, including Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, catering to tens…

About the RoleAs the Retail Store Manager for LuxLexicon in Malaysia, you will play a pivotal role in our commercial success within the luxury resale market. This is a unique opportunity to become the ultimate authority in secondary luxury goods, influencing everything from acquisition to pricing and client engagement. Your extensive knowledge in authentication, valuation, and client acquisition will be essential in fostering a prosperous business.This role requires a proactive approach, combining sharp commercial instincts with an in-depth understanding of the luxury resale sector. It focuses less on conventional retail operations and more on strategic market leadership, where your insights and judgments directly impact business outcomes. You will be key in establishing our Kuala Lumpur location as the premier destination for discerning collectors and clients in Malaysia.What You Will DoDevelop and implement the pricing strategy for all secondary luxury inventory, considering condition, rarity, demand, and local market trends.Continuously optimize pricing to enhance profit margins and inventory turnover.Make critical decisions regarding item acquisition, effectively managing stock levels and avoiding capital tie-up.Provide leadership through insightful analyses of market trends, emerging premiums, and categories experiencing decline.Lead purchasing decisions for resale inventory, including client buy-backs, consignment, and strategic sourcing.Assess potential inventory for authenticity, resale viability, and financial risk.Build and maintain a strong network of sellers and collectors to ensure a steady flow of desirable inventory.Balance strong client relationships with sound commercial practices in purchasing decisions.Authenticate high-value and complex luxury items, serving as a trusted expert for VIP clients.Establish and communicate clear authentication standards and decision-making frameworks for the team.Manage and resolve any authentication disputes confidently and credibly.Develop and maintain a personal client book of high-net-worth individuals in Malaysia.Drive store traffic through exclusive appointments, client referrals, and targeted outreach initiatives.Foster strategic relationships with high-net-worth collectors, personal shoppers, stylists, and wealth managers.Organize and lead exclusive client events, previews, and curated buying sessions to enhance engagement.Utilize your deep market knowledge and credibility to directly drive revenue growth.Act as the internal expert on the Malaysian luxury resale market, providing guidance on category expansion and brand focus.Support future market expansion initiatives as required.

At LVMH Fragrance Brands, we unite the expertise of two prestigious houses: Parfums Givenchy and Kenzo Parfums, crafting luxurious and captivating fragrance and beauty products.As part of the LVMH Fragrance Brands family, you will:Be inspired by our rich couture heritage,Engage in a transformative environment where your entrepreneurial spirit thrives,Experience empowerment in your role,Express your creativity while upholding the highest standards of operational excellence.Our unique ethos is embodied daily by our global team, who act with Determination, Agility, Realism, and Empathy—summed up in the acronym DARE. Join us and dare to be a true entrepreneur in the world of beauty!Responsibilities:Sales and Customer ServiceAchieve monthly sales targets for the boutique.Plan and distribute targets among team members while monitoring their performance.Enhance sales through effective link and cross-selling techniques.Deliver exemplary service to all clients.Ensure the team is familiar with the PRIDE principles and applies them in client interactions.Lead the recruitment of new team members.Manage customer feedback and escalate issues as necessary.Act as the primary contact for counter-related inquiries and concerns.Support the execution of on-counter events and ensure operational excellence.People ManagementMotivate and manage team members on a daily basis.Conduct regular coaching sessions and performance appraisals to foster development.Maintain clear and timely communication with the Retail Supervisor and office support team.Merchandising and HousekeepingUphold hygiene standards by regularly cleaning counters, testers, and displays.Ensure the boutique consistently reflects current merchandising guidelines.Verify that all team members complete counter checklist duties before opening.Ensure the availability of testers and promotional materials at all times.Personal GroomingAdhere to the institutional uniform guidelines.Represent the highest standards of LFB image consistently.Use only LFB products during work hours.TeamworkComplete tasks assigned by the Retail team collaboratively.Work closely with Retail and support teams.

Are you enthusiastic about luxury items, providing exceptional customer service, and the art of narrative? Do you excel at forging connections with discerning clientele while guiding them to discover timeless luxury pieces? If this resonates with you, we invite you to become a part of our team at LuxLexicon, the ultimate destination for pre-owned luxury.As a Luxury Client Advisor, you will represent our store, showcasing the elegance and professionalism that defines our brand. Your mission is to cultivate enduring relationships with clients, deliver personalized service, and share your insights on luxury fashion, accessories, and trends.Key Responsibilities:Deliver outstanding client service to create unforgettable shopping experiences.Establish and nurture a loyal clientele through proactive engagement and relationship building.Stay informed about the latest luxury trends and educate clients on product offerings.Ensure the store's presentation meets luxury standards, providing an inviting atmosphere.Collaborate with team members to meet store objectives and uphold the brand’s ethos.

Join our dynamic team at moomoo as a Retail Store Manager in the Financial Services sector. In this pivotal role, you will spearhead efforts to enhance user experiences and drive sales performance. As a Store Manager, you will oversee the essential interactions between our customers and the company, ensuring that we deliver outstanding service that promotes customer satisfaction and loyalty. Collaborating closely with the sales team, you will assess customer needs and craft effective strategies to improve user experiences. In this rapidly evolving FinTech landscape, your adaptability and creativity will be key to navigating ever-changing market demands and customer expectations. You will be responsible for achieving sales targets and fostering business growth, all while ensuring that every customer interaction is a positive one. This role requires exceptional communication skills, teamwork, and a thorough understanding of the latest trends and best practices in the FinTech industry. If you are driven by challenges and eager to make a significant impact in the FinTech field, we invite you to apply and become part of our team.

Join our innovative team at PRISM+ Malaysia as a Retail Store Manager in our newly launched division. We are a rapidly growing electronics company seeking a dynamic leader to drive growth in our retail sector. In this pivotal role, you will oversee and maximize sales across four outlets in the Klang Valley, leveraging your insights to enhance our retail business strategies.If you are results-oriented and passionate about fulfilling customer needs, we invite you to be a vital part of our team, working alongside like-minded individuals committed to achieving shared goals. You will be a key member of PRISM+ Malaysia, reporting directly to the Country Director.

We are looking for a dynamic and dedicated Assistant Store Manager to join our team at hmgroup in Kuala Lumpur. In this role, you will support the Store Manager in overseeing daily operations, leading a team of sales associates, and ensuring an exceptional shopping experience for our customers. Your leadership skills will be essential in driving sales and maintaining store standards.

Join ajax as a Pre-Sales Engineer in the vibrant city of Kuala Lumpur. In this dynamic role, you will leverage your technical expertise to support our sales team, engaging with clients to understand their needs and demonstrate how our solutions can address their challenges. You will play a key role in crafting compelling presentations and proposals, as well as collaborating closely with our product development teams to ensure alignment with client expectations.

Transform your love for exquisite timepieces into a fulfilling freelance career! Dive into the captivating realm of luxury watchmaking and leave your mark on some of the most esteemed horology brands globally. Join CXG, the premier authority in customer experience, collaborating with iconic brands such as IWC, Piaget, Boucheron, Tiffany & Co., and others.About the Position:As a Watch Brand Evaluator, you will engage with the luxury watch retail scene to subtly evaluate customer interactions and offer constructive feedback that assists brands in enhancing their service. Your role will involve visiting boutiques, making product inquiries, and interacting with after-sales services to help refine the luxury watch shopping experience. Flexible Schedule – Each store visit lasts approximately 20 minutes, allowing you to arrange your time based on your availability. Frequent Assignments – Undertake multiple missions each month with renowned luxury watch and jewelry brands. Our Esteemed Partners in Luxury: Jewelry & Watches: Tiffany & Co., Piaget, IWC, Boucheron Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace Beauty & Skincare: Guerlain, Givenchy Automotive: Bentley Your Responsibilities: Select Your Missions – Pick assignments that resonate with your interests and schedule. Visit Luxury Watch Boutiques – Engage subtly with staff, assessing their knowledge, attentiveness, and product display. Evaluate the Entire Experience – From the store atmosphere to post-sale service, provide a thorough assessment of the customer journey. Submit Your Insights – Deliver structured feedback through our CXG Live platform. Why Choose CXG?With a network of over 80,000 evaluators across 70 countries, CXG has been instrumental in helping leading luxury brands optimize their customer experience for nearly two decades. Our mobile-friendly platform, CXG Live, empowers you to manage missions, access resources, and submit evaluations conveniently, anytime, anywhere.Ready to make a difference with your passion? Join our global community of watch enthusiasts and luxury aficionados. Apply now and contribute to the evolution of timepiece retail.

Join our dynamic team as a Senior Pre-Sales Specialist focusing on SaaS and Learning Technology!Why You Should Consider This Role:- Become part of a rapidly growing, well-funded global EdTech/SaaS company.- Make a substantial impact by scaling our presence in the Philippines market, directly influencing revenue and success rates of deals.- Enjoy a high-visibility role, collaborating closely with Sales leadership and Global Pre-Sales teams.- Transition from a country-focused position to a broader regional APAC scope over time.- Engage with complex enterprise deals and RFPs, moving beyond traditional transactional sales support.- Access strong career growth opportunities in a company committed to product innovation and AI advancements.Your Key Responsibilities:- Lead and execute pre-sales activities tailored for the Philippines market.- Assist Sales teams by providing solutioning, product demonstrations, proposals, and RFP/RFI responses.- Act as the liaison between Sales, Product, and Implementation teams.- Analyze customer needs and align them with our product’s value proposition.- Conduct technical and functional discussions with clients, including HR, L&D, and IT stakeholders.- Support go/no-go decisions and contribute to developing winning deal strategies.Essential Qualifications:- Proven experience in Pre-Sales, Solution Consulting, or RFP/Proposal roles.- Solid background in B2B SaaS, especially within HRTech, LMS/LXP, EdTech, or Enterprise SaaS sectors.- Exceptional communication skills, with the ability to convey solutions clearly to clients.- Comfortable working alongside Sales teams and engaging with customer-facing stakeholders.- Must be based in the Philippines, with a strong understanding of the local market and language.- Self-motivated and hands-on, thriving in a fast-paced growth environment.Preferred Qualifications:- Familiarity with Learning Technology, HR Tech, or L&D platforms.- Experience with enterprise or mid-market sales cycles.- Technical or techno-functional insight into SaaS products.- Previous experience managing bidding portals, tenders, or structured RFPs.- Exposure to regional APAC markets.Company Culture:- We foster a collaborative, fast-paced, and execution-oriented environment.- Strong partnership exists among Sales, Pre-Sales, Product, and Implementation teams.- We value initiative, accountability, and clear communication.- Close collaboration with the Philippines Sales team is essential.- You will report to a Global Pre-Sales Leader.Location:- Kuala Lumpur- Hybrid work arrangement (1 day from home)

Are you passionate about luxury automobiles and have an eye for detail? If so, we invite you to become a Luxury Brand Evaluator with CXG!In this role, you will immerse yourself in the luxurious world of high-end automobiles, discreetly evaluating customer experiences and providing invaluable feedback that helps renowned brands enhance their offerings. Your insights will play a pivotal role in shaping the future of luxury experiences.Flexible Scheduling: Each in-store evaluation takes approximately 20 minutes, allowing you to complete multiple assignments at your convenience.Frequent Opportunities: Engage in various missions each month, collaborating with some of the most prestigious brands globally.Your Responsibilities:Choose your assignments based on your preferences and expertise.Conduct evaluations either by visiting luxury stores or online, engaging with sales associates or making purchases from the comfort of your home.Observe the atmosphere and ambiance carefully, experience luxury automotive showrooms, and assess after-sales services or overall customer satisfaction.Provide genuine feedback through our platform via detailed questionnaires.Locations:Petaling JayaSri HartamasAbout CXG:At CXG, we bridge premium brands with over 80,000 evaluators in 70 countries. With nearly two decades of expertise in customer experience across 12 global offices, we are dedicated to transforming the customer journey for luxury brands.Join us and take advantage of our mobile platform, CXG Live, where you can effortlessly manage missions and feedback.

About GuerlainEstablished in 1828, Guerlain is a hallmark of French beauty, where innovation meets artisanal craftsmanship, and passion transforms into art. Each creation is a tribute to nature, opulence, and enduring sophistication.As a pivotal member of our education team, the Trainer will embody this prestigious legacy, motivating Beauty Consultants to convey Guerlain’s rich heritage and expertise, ensuring clients enjoy extraordinary experiences.Key Responsibilities1. Training DeliveryFacilitate training sessions for new product launches across Fragrance, Makeup, and Skincare, ensuring all Beauty Consultants embody brand messaging and service excellence.Conduct onboarding and refresher training for new and existing team members to uphold knowledge uniformity and enhance client interactions.Create and deliver captivating, interactive training sessions that reflect Guerlain’s luxury ethos and accommodate various learning preferences.2. In-Store CoachingOffer on-the-spot coaching to Beauty Consultants, focusing on product narratives, sales techniques, and customer experience.Monitor in-store performance, pinpoint areas for improvement, and provide constructive feedback and actionable insights.Collaborate with the Retail Manager to align people development with business goals.3. Training Planning & CoordinationAssist the Education Manager in formulating the annual training strategy and execution plan for Malaysia.Monitor and evaluate training engagement, learning trajectories, and performance outcomes to ensure training effectiveness and excellence.Work cross-functionally with Retail, Marketing, and the Singapore Education team to ensure cohesive alignment and execution.4. Brand & Team DevelopmentServe as a brand ambassador, embodying Guerlain’s principles of Luxury, Heritage, and Craftsmanship.Stay informed about brand launches, retail trends, and competitor activities.Contribute innovative ideas to enhance learning experiences and boost team engagement and performance.5. Workshop & Masterclass LeadershipLead client-focused workshops, masterclasses, and brand events, including both out-of-home and in-store activations, in collaboration with Retail and Marketing teams.Provide inspiring, luxurious, and educational experiences that deepen client relationships and uphold Guerlain’s brand prestige.

Step into the Realm of Timeless Elegance.At Guerlain, we believe every interaction is a celebration of sophistication, artistry, and innovation. As our Beauty Ambassador, you will embody the essence of our heritage — captivating customers with your knowledge, enthusiasm, and genuine spirit.Your role will extend beyond meeting sales targets; you will curate unforgettable beauty experiences for every customer you serve.Your Responsibilities:Sales & Customer ExperienceAim to exceed personal sales objectives and KPIs — because success is truly beautiful.Enhance each transaction through authentic connections, strategic link selling, and personalized advice.Greet each client warmly and confidently — “Welcome to Guerlain.”Offer bespoke skincare consultations and showcase products utilizing Dare to Be techniques.Deliver customized beauty rituals and guidance tailored to each client’s preferences and lifestyle.Image & PresentationDress impeccably — donning Guerlain’s uniform with pride and confidence.Consistently reflect the elegance and sophistication of the Guerlain brand.Utilize only Guerlain products during your working hours to represent the brand authentically.Team CollaborationSupport your colleagues and foster a positive, collaborative environment at the counter.Proactively engage with assigned duties and collaborate closely with your Retail or Sales Manager to meet common goals.Encourage open communication and celebrate each other's achievements — together, we shine brighter.Who You Are:Passionate about beauty, luxury, and meaningful connections.A people-oriented individual — confident, sincere, and approachable.A team player who motivates others and thrives in a dynamic retail setting.Well-groomed and service-driven, always ready to embody the spirit of Guerlain.Join the Legacy of Guerlain.Help us create beauty experiences that inspire confidence, evoke emotion, and embody timeless elegance — one client at a time.Benefits:Competitive salary aligned with market standards and performance incentives.Sales commissions or bonuses for qualifying retail positions.Employee product privileges.Opportunities for career mobility across LVMH maisons and regions.Continuous professional and technical training (beauty expertise, retail excellence, management skills).Comprehensive medical insurance and mental wellbeing support.Inclusive and diverse workplace culture.

Allegis Global Solutions is hiring a Recruitment Partner for a 6-month contract focused on luxury and high-end retail. This position is based in Kuala Lumpur. Role overview This role centers on sourcing and attracting skilled professionals for well-known retail brands. The Recruitment Partner will help match top talent with the expectations and standards of clients in the luxury retail sector. Key responsibilities Identify and engage candidates for roles within luxury and high-end retail brands Support the hiring process from initial search through to placement Work closely with clients to understand their talent needs and deliver suitable candidates Contract details 6-month fixed-term contract Based in Kuala Lumpur

About UsAs the leading and largest vertically integrated omni-channel women’s fashion brand in the region, Love Bonito has made significant strides since its inception in 2010. With a dedicated team of 250 professionals, our headquarters in Singapore extends its reach through country offices in Indonesia and Malaysia, as well as an omni-channel presence across these three markets. Our retail franchise in Cambodia and international shipping to 15 markets—including Hong Kong, China, the Philippines, Australia, New Zealand, the US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia, and Brunei—demonstrate our commitment to redefining female retail on a global scale. We aspire to be the most thoughtful brand for every woman.The RoleWe are seeking a dynamic Retail Store Supervisor to oversee our Love Bonito retail store located at Johor Premium Outlet. In this pivotal role, you will ensure exceptional store operations while driving sales growth. Reporting directly to the Area Manager, you will significantly contribute to shaping the Love Bonito experience during this exciting expansion phase.Main Responsibilities Assist the Store/Area Manager in leading daily operations and ensure key performance metrics are met. Manage daily and weekly tasks including store and inventory checklists. Collaborate with the Store/Area Manager to enhance sales performance and deliver outstanding customer service. Delegate responsibilities, motivate team members, and provide constructive feedback. Coach staff on delivering the best customer experience while actively engaging on the sales floor. Implement strategies to minimize stock loss, theft, and waste. Train new staff and manage shift scheduling. Ensure a seamless shopping experience by maintaining merchandise availability across all sizes and colors. Handle receiving and processing of new stock, replenishments, returns, damages, and transfers, and assist with stock-taking. Perform cashier duties using the POS system for transactions and end-of-day closures. Stay informed about company updates, fashion trends, new product launches, and customer feedback. Promote exemplary service and customer experience at all times. Act as a customer experience champion, providing personalized advice on styles, colors, and fits.

MongoDB is seeking a passionate and experienced leader to oversee a dynamic Pre-Sales Solutions Architecture team. In this pivotal role, you will guide a talented group of software architects, entrepreneurs, and developers who collaborate with customers to design innovative solutions that meet their business objectives.As part of our go-to-market strategy, our Pre-Sales Solution Architects work closely with sales teams to generate revenue and establish trust with clients. Your leadership will be essential in enhancing our pre-sales and sales practices, driving growth, and fostering a culture of success and collaboration.We welcome candidates based in Kuala Lumpur, as this position supports a hybrid work environment.

Join Delivery Hero as a Regional Analyst focused on our Shops Store Operations. In this dynamic role, you will analyze regional data to enhance operational efficiency and contribute to strategic decision-making. You will work collaboratively with various teams to identify opportunities for improvement and implement innovative solutions.

Role OverviewJoin Moomoo Malaysia as a Retail Store Associate, where you'll be at the forefront of delivering outstanding customer service in our innovative experiential stores. Your role will involve assisting customers with onboarding, offering guidance on our products and platform, supporting marketing initiatives, and collaborating with internal teams to ensure an exceptional client experience. This position is perfect for individuals eager to advance their careers in the financial services industry, particularly in retail brokerage and wealth management.Key Responsibilities Guide walk-in clients through the account opening process, platform setup, and app navigation. Address customer inquiries and escalate more complex issues as necessary. Educate clients on our investment tools and platform functionalities. Support daily operations and enforce compliance standards. Manage documentation and assist with backend onboarding processes. Ensure the confidentiality of client data. Collaborate with the sales team to drive client acquisition and achieve KPIs. Follow up with leads, schedule appointments, and provide assistance during in-store events. Offer on-site support for various marketing campaigns. Promote brand initiatives and engage with the community.

As the premier beauty omnichannel brand-builder in the Asia Pacific region, LUXASIA has been at the forefront of the luxury beauty market since 1986. We take pride in assisting over 100 prestigious beauty brands, including Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II in their market entry and growth. Our successful partnerships with renowned companies such as LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier) underscore our commitment to brand excellence. Our integrated capabilities span luxury retail, online commerce, consumer marketing & analytics, and supply chain management, driven by a passionate and diverse team of 2700 professionals across 15 markets. Why Join Us?At LUXASIA, we recognize and nurture the unique talents within each employee. We are dedicated to developing your skills and unlocking your potential. With a vast portfolio of over 100 luxury brands, your contributions will enhance the lives of millions across the region. Here, you will operate with the entrepreneurial freedom of managing your own business, supported by guidance and a culture of genuine care. Our diverse and inclusive team is committed to innovation, celebrating differences, embracing change, and achieving results together as #OneTeam. The challenges you face will be met with a rewarding journey of growth and fulfillment. Join LUXASIA for a career filled with exciting opportunities and professional development. Isn’t that beautiful?

Join PRISM+, a dynamic and rapidly expanding electronics company, as an Assistant Retail Store Manager at Sunway Velocity Mall. We are searching for an enthusiastic individual who can drive growth in our retail division while offering valuable insights and strategies to enhance our retail operations.Key Responsibilities:Oversee daily cash register sales, ensuring accurate counting, verification, and reconciliation.Provide exceptional customer service by greeting customers professionally, addressing inquiries about our products, and offering tailored recommendations.Execute opening and closing procedures efficiently in line with company policies.Manage merchandise processing and replenishment, ensuring optimal stock availability.Collaborate with the retail team to uphold visual merchandising and cleanliness standards.Foster a positive and motivating work environment, encouraging teamwork and cooperation among staff.Train and onboard new employees, contributing to their professional development.Set, monitor, and exceed retail sales targets to enhance company performance.Deliver timely sales reports and analyses, offering strategic recommendations while identifying potential risks.Work closely with management to devise and implement effective sales incentives and promotional strategies.