Software Support Specialist - Kuala Lumpur, Malaysia

What does this role entail?At insiderone, we pride ourselves on being a customer-centric organization dedicated to providing exceptional software support. As a Software Support Specialist, you will play a crucial role in ensuring our clients receive the highest level of service. Our team, known for its diverse backgrounds and expertise, continually strives t…

Speechify’s mission is to remove barriers to learning by transforming written content into audio. More than 50 million people use Speechify to listen to everything from PDFs and books to Google Docs and websites. Our suite includes apps for iOS, Android, Mac, Chrome, and web. Google named us Chrome Extension of the Year, and Apple recognized us with the 2025 Design Award for Inclusivity. Our team brings together nearly 200 professionals, including engineers, AI researchers, and alumni from companies like Amazon, Microsoft, and Google, as well as top PhD programs such as Stanford. We operate fully remotely, with no central office, and value collaboration and flexibility. Role overview The Platform Software Engineer will join the Platform team in Kuala Lumpur, Malaysia. This group builds and maintains backend systems that power payment processing, analytics, subscriptions, new product launches, text-to-speech features, and external APIs. The role calls for a strategic thinker who enjoys product development and consistently delivers strong user experiences. What you will do Design, develop, and maintain backend services supporting Speechify’s core products Work on systems for payments, analytics, subscriptions, product launches, text-to-speech, and APIs Collaborate with engineers and researchers across the company Contribute to a flat organizational structure by demonstrating technical leadership and delivering results What we look for Strong work ethic and drive for results Clear, effective communication skills Passion for building products that improve user experience Ability to thrive in a collaborative, distributed environment Interview process The process includes several technical evaluations, usually completed within one week.

Join Byron Recruitment as we welcome applications from dedicated and qualified educators eager to become part of one of Malaysia's premier International School Groups. Starting in July 2026, our campuses, which deliver Cambridge, Ontario, and IB curricula, offer an array of exciting teaching opportunities for both Primary and Secondary levels, including a College Matriculation Program.We are currently seeking a Computer Studies Teacher for Secondary Grades 9/10 at our Kuala Lumpur campus. Familiarity with the Ontario curriculum will be beneficial.We encourage international educators whose first language is English and who hold a Postgraduate Degree in Education, a Bachelor's Degree in Education, or a Diploma in Teaching/Education from recognized institutions in countries such as the UK, Canada, the US, Ireland, Australia, New Zealand, or South Africa to apply.Possession of OCT, QTS, and/or IB qualifications along with relevant experience will be considered advantageous.If you are seeking a fulfilling teaching experience in South East Asia and wish to join a rapidly growing, student-focused international school group, we would love to hear from you. Opportunities exist for teachers across all age groups and subjects, with intake sessions scheduled twice a year—in early July and January.If this position doesn't align with your aspirations, explore more opportunities at www.byronrecruitment.com/open-roles/

Join Rapsodo as a proactive and meticulous Customer Support Specialist, dedicated to assisting our clients in Japan and other international markets from our Kuala Lumpur office. In this role, you will serve as the initial point of contact for athletes, coaches, and everyday users, taking full ownership of their issues from start to finish, ensuring a consistent and high-quality Rapsodo experience across various regions.This position is not merely transactional, nor is it set within a rigid structure. As we rapidly expand our international presence, you will have the unique opportunity to actively participate in developing and refining our systems, processes, and customer experience from the ground up.We seek a highly self-motivated individual who is adaptable and finds energy in building and innovating. Comfort in navigating ambiguity, taking initiative, and providing structure in a fast-paced environment is essential.You will be required to communicate effectively in both English and Japanese, troubleshoot various issues, and take complete responsibility for resolving customer concerns.

We are seeking a dynamic CRM Marketing Specialist to join our innovative team at Roland Berger in Kuala Lumpur. In this role, you will utilize your expertise in customer relationship management to drive marketing strategies that enhance customer engagement and retention. You will work closely with cross-functional teams to analyze customer data, develop targeted campaigns, and implement CRM initiatives that support our business objectives.

Join our team as a Technical Support Specialist and be a part of our mission to empower marketing and customer engagement teams with cutting-edge technology.About UsAt Insider One, we pride ourselves on being the leading platform that consolidates marketing and customer engagement tools all in one place, helping our clients reach their full potential and achieve remarkable success.Our journey started with a small team and a big dream: to create an innovative platform that provides access to industry-leading technologies and emerging marketing channels for professionals around the globe. Today, we are proud to have over 1,500 talented individuals from more than 50 nationalities working across 30+ offices worldwide. With AI at the core of our operations and a fully integrated Customer Data Platform (CDP), Insider One seamlessly connects data, personalization, and journey orchestration across a broad range of supported channels including WhatsApp, SMS, Email, Web, App, and Site Search.Recently, we celebrated a significant milestone by securing a remarkable $500M Series E funding round led by General Atlantic, with esteemed investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We are honored to support over 2,000 clients, ranging from dynamic startups to renowned Fortune 500 companies, including industry giants like Samsung, Nike, L’Oreal, and many others.Insider One is proud to be recognized as one of the few woman-founded and women-led B2B SaaS unicorns in the global market. We have been acknowledged for our exceptional capabilities in marketing and customer engagement, consistently outperforming our competitors. Don't just take our word for it — see for yourself.

As an Account Manager at Agoda, you will play a crucial role in driving the success of our business in Malaysia. You will be responsible for managing key accounts, developing strong relationships with clients, and delivering exceptional customer service. Your expertise will help clients maximize their potential with our platform, ensuring their satisfaction and loyalty.This position requires strong analytical skills, a customer-centric approach, and the ability to thrive in a dynamic environment. You will work closely with various teams to implement strategies that align with Agoda's mission and goals.

Join our dynamic team at AvePoint as a Salesforce Administrator where you will play a pivotal role in enhancing our Salesforce platform for enterprise and government clients. Your expertise will be instrumental in configuring, maintaining, and improving our Salesforce environment to ensure it meets the needs of our business operations effectively.

Join Sutherland as an ERP Specialist fluent in Mandarin or Cantonese in Kuala Lumpur, Malaysia. In this pivotal role, you will leverage your expertise in Enterprise Resource Planning systems to optimize our operations and enhance client satisfaction. Your fluency in Mandarin/Cantonese will enable you to communicate effectively with diverse stakeholders, ensuring seamless project execution and support.

Role Overview Policystreet is looking for an SEO Specialist based in Kuala Lumpur. This role focuses on strengthening our online visibility and increasing organic traffic to our platform. What You Will Do Develop and execute SEO strategies tailored to our business goals Research keywords to identify growth opportunities Optimize website content to improve search engine rankings Work closely with content creators and developers to apply SEO best practices Monitor industry trends to keep our approach up to date Team Collaboration This position is part of the marketing team. The SEO Specialist will coordinate with colleagues across content and development to support broader marketing objectives and ensure SEO standards are met throughout our digital presence.

About AvePoint AvePoint is the world's foremost authority in data security, governance, and resilience. We transcend traditional solutions to provide a strong data foundation, allowing organizations to collaborate confidently. Over 25,000 global customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their essential data across platforms like Microsoft, Google, Salesforce, and more. Our extensive global partner network includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, making our solutions available in over 100 cloud marketplaces. For more information, visit www.avepoint.com. Role Overview Are you passionate about customer satisfaction and possess the skills to troubleshoot in a technical environment? We are seeking a dedicated individual who can quickly master the art of delivering outstanding solutions that address our customers' most pressing challenges.

Join Swapcard as a Product Support Specialist, where you will be the frontline in assisting our customers with their inquiries and product usage. Your role will involve troubleshooting issues, providing guidance on product features, and ensuring a seamless user experience. This is an exciting opportunity to be part of a dynamic team dedicated to enhancing our platform's usability.

About Gen Digital Gen Digital is a global company focused on digital freedom and security. Through well-known brands like Norton, Avast, LifeLock, and MoneyLion, Gen delivers cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in more than 150 countries. The company’s mission centers on helping people manage and secure their digital and financial lives. Gen values intelligence, courage, and high-impact work, especially from those who see AI as a tool for better results. Employees benefit from flexible work arrangements, modern tools, and strong support for career growth. Gen offers flexible schedules, generous leave, competitive pay, comprehensive benefits, and programs supporting well-being. The culture emphasizes resourcefulness, customer focus, learning, and open discussion. Gen welcomes people from all backgrounds, recognizing that diverse perspectives strengthen the team. About MoneyLion MoneyLion is a leader in financial technology, known for its consumer finance super app and embedded finance platform. The company aims to help people make informed financial choices by offering guidance and personalized recommendations. Through the MoneyLion app, users access curated financial content, a personalized feed, and a marketplace with tools to save, borrow, spend, and invest. Offers from MoneyLion and over 1,100 enterprise partners come together in one experience. Role Overview: QA Engineer II (Kuala Lumpur) This QA Engineer II role focuses on exploratory testing, Agile practices, and modern software testing tools. The position calls for someone who pays close attention to detail and enjoys working with new testing techniques.

Join Capco as a Data Architect in Kuala Lumpur, Malaysia! At Capco, we pride ourselves on fostering an inclusive workplace where individuality is celebrated and diversity is embraced. We believe that a diverse team drives success and are committed to recruiting talent from various backgrounds. If you have unique requirements that could enhance your work experience, please feel free to inform us during your application process or reach out directly to your recruiter. About Capco Capco is a leading global technology and business consultancy, dedicated to the financial services sector. Our passion lies in empowering our clients to thrive in a rapidly evolving industry. By working with some of the world’s largest banks on transformative projects, you will play a vital role in reshaping the financial services landscape. Role Overview As a Data Architect, you will partner with senior stakeholders to unravel complex challenges and devise innovative solutions. You will integrate into a talented and supportive team, united by the goal of revolutionizing data architecture within the financial sector. We offer competitive compensation and the chance to make a significant impact, bolstered by Capco’s esteemed brand and industry-leading expertise. If you possess an entrepreneurial mindset and a passion for data privacy, we want to hear from you. Let’s explore how your skills can help us redefine the possibilities in data architecture. Key Responsibilities Provide subject matter expertise in data technologies (TD, HD, BDA, R, Python) and management. Understand and fulfill data modeling requirements, including both physical and logical modeling. Drive enhancements in data quality at scale to effectively address business challenges. Facilitate data flow integration across various products to enhance capabilities and broaden usage across the organization. Comprehend and deliver client requirements from start to finish for reference data and data lake-related use cases. Adhere to risk management processes to minimize exposure for the firm.

About Halo IndustriesHalo Industries is at the forefront of innovation, having developed revolutionary technology that transforms the semiconductor material slicing process. Our cutting-edge, laser-based solutions significantly reduce waste, enhance cost efficiency, and stimulate innovations across booming sectors including automotive, telecommunications, and power electronics. Established in 2014 at Stanford University, we achieved substantial funding in 2024, enabling our swift expansion and the initiation of volume manufacturing, alongside fostering strategic partnerships with key industry players.Position OverviewWe are seeking a dedicated Facilities Manager to oversee the functionality, safety, and maintenance of our facilities. This pivotal role is vital in ensuring that our workplace environment not only upholds operational efficiency but also adheres to regulatory standards and prioritizes employee safety. The Facilities Manager will be responsible for managing budgets, coordinating with vendors, and leading maintenance teams to create an optimal work environment.Key ResponsibilitiesOversee daily facility operations, ensuring seamless building maintenance, utilities management, and infrastructure upkeep.Facilitate the startup of new building projects.Ensure HVAC, electrical, plumbing, fire protection, and building management systems are functioning correctly.Design and implement preventive maintenance strategies.Monitor facility performance and resolve operational challenges swiftly.Maintenance SupervisionLead facility technicians and maintenance personnel.Coordinate repair and upgrade projects alongside facility enhancements.Maintain comprehensive records of maintenance tasks and schedules.Ensure prompt responses to facility incidents and equipment malfunctions.Vendor and Contractor RelationsManage relationships with external service providers and contractors.Negotiate service contracts for janitorial, landscaping, security, and maintenance services.Ensure contractor adherence to safety and operational standards.Safety and Compliance ManagementGuarantee facility compliance with OSHA, environmental regulations, and local laws.Oversee emergency preparedness initiatives and safety protocols.Manage building inspections, permits, and compliance documentation.Support workplace health and safety initiatives.Budget ManagementDevelop and oversee facility operating budgets effectively.Track expenditures and identify cost-saving measures.Manage capital improvement projects and facility enhancements.Space and Infrastructure PlanningOversee workspace organization, layout modifications, and facility expansions.Assist operational teams with facility infrastructure needs.Coordinate office relocations and space optimization efforts.

Join our dynamic team at seek as a Senior Software Engineer, where you will have the opportunity to influence and drive innovative software solutions. You will collaborate with cross-functional teams to design, develop, and implement cutting-edge applications that meet the needs of our users.

Join Veeam, the foremost global leader in data resilience, where we empower businesses to control their data seamlessly and securely. Veeam specializes in data backup, recovery, portability, security, and intelligence. With our headquarters in Seattle, we proudly serve over 550,000 customers worldwide, ensuring their operations run smoothly. Be a part of our journey as we innovate, learn, and make a significant impact for some of the largest brands globally. Embrace a future of data resilience with Veeam!About the RoleThe Systems Engineer collaborates closely with the Sales Team to eliminate technical barriers in the sales process.Your responsibilities will include presenting Veeam's messaging to various decision-makers, including CXOs, chief architects, and IT managers. You will create compelling content and deliver engaging demonstrations to support Veeam's message in coordination with Channel Partners. Additionally, you will play a crucial role in channel training, equipping partners to independently position and resell our solutions. The ideal candidate will be a self-driven, technically proficient presales engineer with a proven track record of collaborating with sales and support teams to drive success.In this customer-centric role, you will work closely with the field sales and channel departments, informing and engaging partners, resellers, and end users about our offerings. This position is as much about promoting Veeam enthusiastically as it is about providing exceptional technical support.As an expert in our product suite, you will act consultatively and be regarded as a trusted advisor by sales, channel partners, and fellow systems engineers. You must possess strong influencing skills and be self-motivated to excel in this autonomous role.What You’ll DoDeliver live presentations and demonstrations to customersManage and implement Proof of Concepts (POCs) to successful technical closureEngage in lead generation activities, including events, webinars, and user groupsNegotiate and understand customer and partner technical requirementsActively participate in virtualization community initiativesAssist with channel training and enablement

Role overview ipid is hiring a Senior Software Engineer in Kuala Lumpur. This is a full-time position reporting to the Tech Lead. The focus is on building and maintaining back-end solutions using a microservices architecture. The role suits those who care about engineering best practices, enjoy solving technical problems, and want to help others grow. Main responsibilities Write high-quality, testable, and efficient code for back-end systems. Set up and maintain CI/CD pipelines to support development and deployment. Work with product managers and other teams to translate requirements into technical solutions. Review code to uphold best practices and maintain quality. Mentor junior engineers and support their professional development. Test and troubleshoot software, resolving issues promptly. Keep technical documentation accurate and up to date. Team environment The engineering team values clear communication and shared success. Collaboration, continuous improvement, and knowledge sharing are part of daily work.

Join our dynamic team at Insider One, where we empower marketing and customer engagement professionals worldwide to achieve their ultimate potential through our innovative platform.About Insider OneWe are proud to be recognized as the leading platform that consolidates everything marketing teams need into a single, powerful solution, ensuring they become truly unstoppable.Founded with a vision and a small team, Insider One has grown into a global powerhouse with over 1,500 talented professionals representing more than 50 nationalities across 30 offices. Our cutting-edge platform, driven by AI and an integrated Customer Data Platform (CDP), seamlessly connects data, personalization, and journey orchestration across numerous channels including WhatsApp, SMS, Email, Web, App, and Site Search.Having recently completed a substantial funding round of $500 million in Series E funding led by General Atlantic, we are supported by distinguished investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. We proudly serve over 2,000 clients, ranging from emerging startups to Fortune 500 giants such as Samsung, Nike, L’Oreal, and many more.Insider One stands out as one of the few woman-founded, women-led B2B SaaS unicorns globally. Our commitment to excellence is recognized by analysts, and we consistently lead in the capabilities required by marketing and customer engagement teams. Explore our achievements and see the results for yourself on our website.

Join our dynamic team at Fuku as a Java Developer where you will play a pivotal role in designing, developing, and maintaining robust Java-based applications and systems. You will collaborate with cross-functional teams to gather and analyze requirements, ensuring they align with our business objectives. Your responsibilities will include writing clean, efficient, and well-documented code that adheres to industry best practices. You will also conduct unit testing, integration testing, and debugging to guarantee application functionality and performance. Participate in code reviews to uphold code quality and share knowledge within the team. Optimize application performance and scalability by identifying and resolving bottlenecks, while staying updated with the latest Java technologies and frameworks. Work closely with DevOps teams to ensure smooth deployment and continuous integration processes. Provide technical support and troubleshoot production issues as necessary, contributing to the development of technical documentation such as design specifications and user guides.