About the job
RedLion Mobility operates across more than 15 states, connecting both residential and business customers to high-speed internet, mobile, video, and voice services. The company emphasizes strong in-store experiences throughout its retail network and continues to expand its presence in the telecommunications sector.
Role overview
The Retail District Manager oversees multiple retail locations in the Alexandria and Lake Charles areas of Louisiana. This full-time position guides sales performance, develops teams, and maintains operational standards across the district. Acting as a bridge between corporate leadership and field teams, the District Manager ensures stores meet company goals and uphold brand expectations.
What you will do
- Direct sales and daily operations for several retail stores within the assigned district.
- Develop and implement strategies to increase revenue, grow market share, and improve customer satisfaction.
- Review KPIs and performance data to identify trends, address gaps, and drive consistent results.
- Recruit, train, and mentor Store Managers and sales staff to build a high-performing, customer-focused culture.
- Provide ongoing coaching, feedback, and professional development to support team growth and advancement.
- Work with internal teams to deliver effective sales tools, product knowledge, and leadership training.
- Ensure compliance with company policies, including cash handling, inventory management, and merchandising standards.
- Visit stores regularly to review operations, customer experience, and brand consistency.
- Serve as the main point of contact between field teams and corporate departments to align on business priorities.
- Champion a customer-first approach, aiming for high Net Promoter Scores (NPS) in every store.
- Lead initiatives to maintain a consistent customer experience and resolve issues quickly.
Requirements
- Experience managing multiple retail locations, preferably in wireless, cable, or consumer electronics.
- Strong leadership skills in team development, operational management, and meeting sales targets.
- Ability to balance strategic planning with hands-on leadership in the field.
Compensation and growth
This position offers a competitive base salary with commission potential. RedLion Mobility supports career advancement through training and development programs.
Location
Lake Charles, Louisiana, United States. Oversight includes stores in both Alexandria and Lake Charles areas.
