Senior Analyst Credit Risk Modelling jobs in Leeds – Browse 110 openings on RoboApply Jobs

Senior Analyst Credit Risk Modelling jobs in Leeds

Open roles matching “Senior Analyst Credit Risk Modelling” with location signals for Leeds. 110 active listings on RoboApply Jobs.

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dev2 logo
Full-time|On-site|Leeds

Join our dynamic team as a Senior Analyst specializing in Credit Risk Modelling at dev2. In this pivotal role, you will leverage your expertise in data analysis and risk assessment to develop robust credit risk models that inform our strategic decision-making processes. You will collaborate with cross-functional teams to deliver insights that drive business …

Jan 23, 2023
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SharkNinja Operating LLC logo
Senior Credit Controller

SharkNinja Operating LLC

Full-time|Hybrid|Leeds, United Kingdom

SharkNinja, known for its Shark and Ninja brands, designs and delivers a wide range of lifestyle products for homes worldwide. With headquarters in Needham, Massachusetts, and a team of over 4,100 associates, SharkNinja distributes products through major retailers both online and in stores. The Leeds office is expanding its finance function to support continued growth. Role overview The Senior Credit Controller will join a team of three credit controllers in Leeds, reporting to the Credit Manager EMEA. This hybrid position requires three days per week in the office. The role centers on managing complex customer accounts, driving efficient debt recovery, and keeping financial records accurate and up to date. Success in this position depends on strong collaboration with Sales, Operations, and Finance, as well as a proactive approach to identifying and addressing credit risks. What you will do Process and allocate incoming payments from remittances. Supervise and manage intricate customer accounts to ensure timely payments and quick resolution of billing disputes. Maintain precise records of customer interactions and transactions. Work with Sales and Operations to resolve customer queries and disputes. Report on aged debts and provide regular updates to management. Identify and escalate potential credit risks as needed. Organize and maintain shared email inboxes for the team. Support the Credit Control Manager in improving team processes. Contribute to the development and execution of test scenarios for finance systems. Manage audit requests as required. Oversee shortage and price claims, coordinating with relevant departments throughout the process.

Apr 30, 2026
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AECOM logo
Full-time|Hybrid|Leeds

Kickstart your career with us and witness your professional journey thrive.“Are you ready to be part of a pioneering team of wastewater modellers and transform the Water Industry for the better?”We invite you to become a vital member of our innovative and multidisciplinary Water Team as a Senior Wastewater Hydraulic Modeller. You will have the flexibility to work from any of our offices across the UK or Ireland while enjoying the benefits of our hybrid working model.In this pivotal role, you will drive impactful water projects both in the UK and internationally. Our commitment to delivering significant flood alleviation schemes, pollution reduction initiatives, and cutting-edge infrastructure projects will be instrumental to your ongoing professional development. One distinctive feature of our approach is the seamless integration of our modelling team with other project teams, ensuring collaboration with experts in various fields to devise comprehensive solutions.As frontrunners in Blue-Green infrastructure and nature-based solutions, we collaborate with a diverse range of clients in both the public and private sectors, including Severn Trent, Anglian Water, Northern Ireland Water, and the Environment Agency. Our portfolio encompasses Flood Risk Assessments, Drainage Strategies, Outline Business Cases, hydraulic models, and detailed designs. We are dedicated to setting industry benchmarks by shaping standards and providing guidance that exemplifies best practices, keeping AECOM at the forefront of the water industry. This role presents an extraordinary opportunity to join a diverse team passionate about innovation, collaboration, and operational excellence.Key Responsibilities:Model Development: Construct hydraulic models and verify sewer networks; lead integrated model development, assist in project scoping and planning, including flow survey verification, and creating strategic solutions for flood and pollution risks.Innovative Solutions: Introduce technical advancements, apply new technologies, solve complex client challenges, and prepare scopes and tender responses.Effective Communication: Prepare and present technical reports and documentation to articulate modelling results clearly, leveraging strong communication skills.Mentorship: Guide and support team members in their professional journeys while cultivating positive client relationships.Quality Assurance: Review hydraulic models, calculations, and technical reports to ensure high-quality project delivery and compliance with modelling standards.If you are driven by innovation and aspire to turn ambitious ideas into reality, AECOM is eager to welcome you. Join our team, where we do more than just build infrastructure; we uplift communities and shape a sustainable future.

Mar 2, 2026
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AECOM logo
Full-time|On-site|Leeds

Begin your journey with us. Advance your career here.“Are you prepared to join a team of flood risk experts and influence the future of the Water Industry?”Our Water team is actively seeking a dedicated Senior Flood Modeller to enhance our vibrant and expanding Water Business Line. This is your opportunity to contribute to high-impact projects across the UK and beyond while being a part of one of the UK’s most ambitious engineering hubs located in the north.In this role, you will serve as a senior technical resource, mentoring junior team members and proactively developing our services for local authorities, water companies, and both private and public sector clients.Your responsibilities will include:Creating and validating hydraulic models (using tools such as Flood Modeller, TUFLOW, Mike 11, Mike 21, HEC-RAS, and ICM) to support the design of Flood Alleviation Schemes, conduct Flood Risk Assessments, and perform reservoir flood studies.Developing water quality models (physico-chemical, biological, bacterial, or chemical) utilizing industry-standard software like MIKE, Delft3D, SIMCAT, and/or ICM.Conceptualizing and scoping modelling strategies, considering associated risks and opportunities.Conducting and reviewing hydrological assessments using tools such as Flood Estimation Handbook, ReFH2, and WINFAP.Leading and contributing to tender submissions for both innovative projects and multimillion-pound framework contracts.Providing mentorship to team members to foster their professional growth.Building relationships with clients and collaborating across various technical disciplines.Staying updated with legislative and guideline developments that may impact our services.Utilizing AECOM’s project management systems to ensure high-quality deliverables in alignment with the agreed timelines and budget.Collaborating closely with clients and teams of engineers and technical specialists on diverse flood risk management projects, including fluvial, coastal, surface water, and drainage.If you are driven by innovation and eager to turn ambitious ideas into reality, AECOM is the place for you. Join our team, where we are committed to not only building infrastructure but also uplifting communities and improving lives. Follow our AECOM Water LinkedIn page to stay informed about our impactful projects and see the difference we are making in the field!Grow with us.Become an integral part of our dynamic Water business, which includes around 700 experts throughout the UK & Ireland. Collaborate with top-tier engineers and consultants on a variety of engaging projects, from small-scale initiatives to large-scale undertakings.

Mar 3, 2026
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AECOM logo
Full-time|On-site|Leeds

Join our dynamic team at AECOM as a Senior Risk Management Consultant. In this pivotal role, you will leverage your expertise to identify and manage risks across diverse projects, ensuring compliance and enhancing operational efficiency. Your strategic insights will play a crucial role in guiding our clients towards sustainable success.

Apr 30, 2026
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ubteam logo
Full-time|On-site|Leeds, England, United Kingdom

Join our team as a Credit Controller at ubteam, a respected organization located in Horsforth, Leeds. This is an exciting opportunity to be part of a company experiencing significant growth. Our firm truly values its staff and offers a rewarding work environment. As a Credit Controller, you will oversee approximately 3,000 accounts, which include small businesses to large corporations and multinational PLCs. You will lead the credit control function, ensuring timely debt collection while fostering positive client relationships.Key Responsibilities Develop and implement effective debt collection strategies to minimize overdue payments. Manage the complete credit control process, including monitoring outstanding invoices, pursuing payments, and addressing queries swiftly. Process customer card payments securely and efficiently, aiming to reduce debtor days through proactive communication and escalation when necessary. Maintain healthy relationships with clients by professionally addressing queries and concerns regarding invoices, payments, and credit terms. Assess credit risk for new and existing clients, performing thorough credit checks and setting suitable credit limits to mitigate financial risk. Provide regular reports on debtors’ aging, collections performance, and credit exposure, along with insights and recommendations for enhancing cash collection. Ensure compliance with regulatory standards, company policies, and credit control industry regulations. Reconcile company bank accounts daily and collaborate with the Finance team to resolve any issues. Support broader Finance activities as needed, providing coverage for other areas of the department when required. Qualifications Proven experience in credit control with a track record of reducing aged debt. Strong grasp of financial principles, including credit risk assessment, cash flow management, and accounting procedures. Exceptional verbal and written communication skills, capable of engaging confidently with customers and internal teams. Effective negotiation abilities to resolve payment disputes while preserving positive client relationships. Meticulous attention to detail in reviewing invoices, reconciling accounts, and identifying discrepancies to ensure accuracy. Excellent organizational skills and the capacity to prioritize tasks to meet deadlines while managing multiple responsibilities. Adaptability to changing priorities in a dynamic work environment.

Feb 12, 2025
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AECOM logo
Full-time|Hybrid|Leeds

Begin your journey with us. Expand your horizons.“Are you eager to collaborate with a team of innovative wastewater modellers shaping the future of the Water Industry?”Join our vibrant and multidisciplinary Water Team as a Wastewater Modeller, with the flexibility to work from one of our offices across the UK or Ireland while enjoying our hybrid working model.In this pivotal role, you will contribute significantly to transformative water projects both nationally and internationally. We facilitate the implementation of major flood alleviation schemes, pollution mitigation, and infrastructure projects, all of which will be crucial for your ongoing professional development. Our unique methodology integrates our modelling team with broader project teams, allowing our modellers to collaborate closely with specialists in various disciplines to create holistic solutions.As a frontrunner in Blue-Green infrastructure and nature-based solutions, we partner with public and private sector clients, including Severn Trent, Anglian Water, Northern Ireland Water, the Environment Agency, LLFAs, and other infrastructure developers. We undertake Flood Risk Assessments, Drainage Strategies, Outline Business Cases, hydraulic models, and detailed designs. We establish industry standards by providing expert advice and developing guidelines that set benchmarks for best practices, ensuring AECOM remains at the forefront of the water sector. This position presents a remarkable opportunity to be part of a skilled, diverse team dedicated to innovation, collaboration, and efficiency.Your responsibilities will include:Creating, calibrating, and validating wastewater network models utilizing industry-standard software (e.g., InfoWorks ICM).Executing technical and administrative tasks of varying complexity associated with hydrology and groundwater studies that inform wastewater modelling efforts.Supporting projects that may encompass a broader range of hydrology and related technical areas, adhering to defined project scopes with regular professional oversight.Evaluating modelling outputs and environmental data, producing technical reports and supporting documentation.Tracking and analyzing data to determine the effects of upstream operations on wastewater systems and ensuring adherence to relevant permits and regulatory standards.Collaborating with engineers, planners, and environmental specialists to deliver cohesive solutions.Participating in the continuous enhancement of modelling procedures and technical standards.If you are driven by innovation and have the ambition to turn bold ideas into reality, AECOM is eager to welcome you. Join our team, where we not only build infrastructure but also uplift communities and enrich lives. Follow our AECOM Water page on LinkedIn to stay informed about our latest developments.

Mar 3, 2026
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AECOM logo
Full-time|Hybrid|Leeds

Embark on a journey of growth and innovation.“Ready to be at the forefront of shaping the Water Industry with a team of expert wastewater modellers?”Join our vibrant and multi-faceted Water Team at AECOM as a Principal Wastewater Modeller. Enjoy the flexibility of our hybrid working model while being based in one of our offices across the UK or Ireland.In this pivotal role, you will contribute to significant water projects, both locally and internationally, enhancing flood alleviation strategies, reducing pollution, and optimizing infrastructure. This diverse range of projects will be essential for your continuous professional development. Our unique approach integrates our modelling team with broader project teams, fostering collaboration with experts in various disciplines to create comprehensive solutions.As a leader in Blue-Green infrastructure and nature-based solutions, we collaborate with both public and private sector clients, including Severn Trent, Anglian Water, Northern Ireland Water, and the Environment Agency. We deliver Flood Risk Assessments, Drainage Strategies, hydraulic models, and detailed designs, all while shaping industry standards through our guidance on best practices, ensuring AECOM remains at the cutting edge of the water sector. This role provides an exceptional opportunity to support a passionate and diverse team dedicated to innovation and efficiency.Your responsibilities will include:Leading the creation, calibration, and validation of wastewater network models (e.g., InfoWorks ICM or similar platforms).Providing technical oversight and quality assurance across various projects while guiding project teams.Conducting and supervising technical and administrative tasks related to hydrology and groundwater investigations to inform wastewater modelling studies.Delivering projects that may intersect with hydrology and related technical fields, adhering to defined project terms with appropriate professional review.Analyzing complex datasets and modelling outputs, and producing clear, high-quality technical reports and client deliverables.Monitoring and interpreting data to assess the impacts of upstream activities on wastewater systems and the broader environment, ensuring compliance with relevant permits and regulations.Acting as the technical lead on major frameworks and modelling programs, supporting strategic planning, storm overflow reduction, and network resilience initiatives.Mentoring junior team members and contributing to bids and business development efforts.

Mar 3, 2026
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AECOM logo
Full-time|Hybrid|Leeds

Start your journey with us and elevate your career.“Are you prepared to become part of a dedicated team of flood risk specialists and help redefine the Water Industry?”Our Water team is seeking an enthusiastic Flood Modeller to enhance our innovative and expanding Water Business Line. This is a unique opportunity to contribute to prestigious projects across the UK and beyond, all while being situated in one of the UK’s most ambitious and interconnected engineering hubs.In this role, you will be instrumental in developing resilient solutions for communities, infrastructure, and the environment. Each day presents new challenges, offering you ample opportunities to grow, innovate, and collaborate with a team that thrives on diversity in work.Your responsibilities will include:Executing a variety of technical and administrative tasks of limited to moderate complexity related to groundwater studies and hydrological assessments.Participating in projects that encompass a wide range of hydrology and related fields, while receiving regular guidance from senior professionals.Analyzing hydrological and environmental data to create models and prepare clear, concise technical reports.Monitoring and interpreting data to evaluate the impacts of upstream activities, ensuring adherence to relevant permits and regulatory standards.If you are passionate about innovation and turning ambitious ideas into reality, AECOM invites you to apply. Join us in building infrastructure that not only serves but also uplifts communities and improves lives. Follow our AECOM Water page on LinkedIn to stay informed about our impactful projects and witness the difference we are making in the industry!Grow with us.Become part of our vibrant Water business, which includes around 700 experts across the UK & Ireland. Work alongside top-tier engineers and consultants on a variety of exciting projects, ranging from small initiatives to large-scale endeavors, from concept to completion.At AECOM, you will flourish in an inclusive and progressive environment where your contributions are appreciated. Our extensive benefits package is designed to support your future and well-being, tailored to suit your lifestyle. Enjoy career development opportunities, access to technical practice networks, AECOM University, volunteering days, and a flexible hybrid working model for a balanced work-life arrangement. We acknowledge that every individual’s circumstances are unique, and we are happy to discuss part-time or flexible working options that fit your needs.

Mar 3, 2026
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netcompany1 logo
Full-time|On-site|Leeds

Role overview netcompany1 is looking for a Senior Performance Analyst based in Leeds. The role centers on examining complex data sets to spot trends and suggest ways to improve how the organization operates. Collaboration is key, as this analyst works with teams across various functions to turn findings into practical steps that support business objectives. What you will do Study large and diverse data sets to identify patterns in performance Create clear, actionable insights that inform strategic choices Partner with teams from different areas to boost operational efficiency Who thrives here This position fits someone who enjoys using data to solve problems and values working with others. Curiosity, a careful eye for detail, and the skill to turn analysis into practical improvements are important for success in this role.

Apr 23, 2026
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Socotec UK Ireland logo
Legionella Risk Assessor

Socotec UK Ireland

Full-time|On-site|Leeds

Join our team as a Legionella Risk Assessor, where you will play a pivotal role in ensuring water safety and compliance. Our ideal candidate will be responsible for assessing, managing, and mitigating risks related to Legionella and water hygiene. This full-time position offers an exciting opportunity to work in a dynamic environment focused on public health.

Apr 7, 2026
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AECOM logo
Full-time|On-site|Leeds

We are experiencing exciting growth at AECOM and are on the lookout for proactive and analytical professionals to join our Controls Analytics team. In this pivotal role, you will engage in all phases of project management—from identifying project requirements and defining scope to spearheading the development of robust controls analytics solutions. This is an excellent opportunity to collaborate with esteemed clients on large-scale projects, working alongside a diverse team of construction experts in a multidisciplinary setting.The Senior Project Controls Analyst will be instrumental in delivering advanced analytics and data insights that bolster project controls for significant infrastructure endeavors. Your contributions will be vital in aligning project risks, schedules, and cost forecasts with overarching business objectives. You will collaborate closely with project managers, risk analysts, and commercial teams to enhance project performance visibility, thereby facilitating informed decision-making.Key Responsibilities:Controls Analytics & Reporting:Design and oversee dashboards and reports that illuminate project health across PMO functions at both project and program levels.Create and track key project performance indicators while identifying trends, deviations, and opportunities for improvement.Deliver clear and actionable insights to stakeholders to inform effective project governance.Data Modelling & Analysis:Construct descriptive and predictive analytics models to evaluate potential project outcomes based on current data and emerging trends.Risk & Performance Management:Partner with the risk management team to integrate data-driven risk models into the controls framework.Quantify and incorporate risk impacts into forecasts and contingency plans to provide a comprehensive view of project performance, supporting QSRA and QCRA efforts.Stakeholder Engagement:Engage closely with project teams to understand their needs, explore desired outcomes, and deliver customized analytics solutions.Effectively communicate complex analytics insights and recommendations in a clear manner to both technical and non-technical stakeholders.Compliance & Governance:Ensure adherence to industry standards and regulatory guidelines in all controls analytics methodologies and practices.Stay abreast of advancements in analytics tools, techniques, project controls software, and best practices within project and program management.

Mar 13, 2026
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Turnertownsend logo
Full-time|On-site|Leeds

Join Turnertownsend, a leading firm in the infrastructure domain, in various roles across all levels of Risk Management. We are looking for dynamic professionals who are passionate about identifying, assessing, and mitigating risks to ensure the success of our projects. You will be part of a collaborative team that values innovative thinking and proactive problem-solving.

Mar 2, 2026
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Pharmacy2U logo
Full-time|£55K/yr - £65K/yr|Hybrid|Leeds, England, United Kingdom

Role Overview Position: Lead Research Analyst Location: Leeds, LS15 8GB. Hybrid work model with 1-2 days per week in the office. Contract: Permanent, full-time Working Hours: Monday to Friday, 37.5 hours per week. Core hours are 09:30 - 16:00, with flexibility outside these times. Compensation Salary: £55,000 - £65,000 per annum, based on experience Bonus: Annual discretionary bonus up to 10% Benefits: Comprehensive package supporting health, finances, and well-being About Pharmacy2U Pharmacy2U is the UK's largest online pharmacy. For 25 years, the team has helped over 1.8 million patients manage NHS prescriptions from request to delivery. Pharmacy2U is a certified Great Place to Work and a B Corp, committed to high standards of social and environmental responsibility. Colleagues are central to the mission of building a patient-centric digital healthcare provider. The company values a positive, transparent, and inclusive workplace. What You Will Do Deliver customer and market research to inform strategic decisions Generate insights that improve customer experience Strengthen Pharmacy2U’s understanding of its target market Provide rapid insights for immediate needs while building long-term research capabilities This position may involve participation in an out-of-hours rota. On-call periods are scheduled fairly and come with additional compensation. Why Join Pharmacy2U? Work with a team dedicated to high standards for patients Be part of a company recognized for colleague experience and responsibility Benefit from a package designed to support health, finances, and well-being

Apr 17, 2026
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Pharmacy2U Ltd. logo
Supply Chain Analyst

Pharmacy2U Ltd.

Full-time|Hybrid|Leeds, England, United Kingdom

Role Overview Position: Supply Chain Analyst Location: Leeds (LS15 8GB) , Hybrid schedule with two days per week in the office. Contract: Permanent, full-time Working hours: Monday to Friday, 08:30 to 17:00 (37.5 hours per week) Salary: Competitive, based on experience. Includes up to 10% discretionary annual bonus and a comprehensive benefits package. About Pharmacy2U Pharmacy2U is the UK’s leading online pharmacy. For over 25 years, the team has helped more than 1.8 million patients manage NHS prescriptions from request through to delivery. Pharmacy2U is a certified B Corp, committed to high standards of social and environmental responsibility. The company values transparency and strives to create a supportive workplace, aiming to become a global leader in patient-focused digital healthcare. What You Will Do Maintain appropriate stock levels to ensure patients receive their medications on time Manage supplier quotas and collaborate with suppliers to forecast demand accurately Monitor inbound service performance and patient service levels Identify and implement improvements to supply reliability and product availability Why Join Pharmacy2U? Employees receive strong support across health, finances, career growth, and work-life balance. The benefits package is designed to help colleagues thrive both professionally and personally.

Apr 15, 2026
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interactive investor logo
Full-time|£28.3K/yr - £28.3K/yr|On-site|Leeds, England, United Kingdom

Salary: £28,300 Assessment Centre Dates: June Start Date: Monday, 7th September 2026 interactive investor is the UK's leading flat-fee investment platform, supporting 500,000 customers in managing nearly £75 billion in assets. The platform offers access to more than 20,000 investment options and provides insights from award-winning financial journalists. Role overview This apprenticeship as a Trainee QA Test Analyst provides practical experience in quality assurance within a supportive team in Leeds. The program is structured for those starting out in software testing, offering the chance to work closely with the QA Testing Team and receive guidance from the Team Lead. The role centers on learning established testing practices, shadowing experienced testers, and gradually taking on responsibilities in evaluating system functionality and creating test documentation. Main responsibilities Assist in delivering thorough testing for various functional areas and projects. Collaborate with teams across the business to conduct testing for both internal and external users. Maintain and execute manual test cases, including exploratory testing, following project methodologies. Identify manual test cases that could be automated and keep test data accurate in the test environment. Track defects, analyze issues, and prioritize them based on company standards. Carry out Risk Based Testing according to agreed plans and strategies. Support the preparation of test estimates, Test Approach documents, and Test Reports.

Apr 24, 2026
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SharkNinja Operating LLC logo
Business Intelligence Analyst

SharkNinja Operating LLC

Full-time|On-site|Leeds, United Kingdom

About Us SharkNinja is a leading global product design and technology organization, renowned for its diverse portfolio of highly-rated lifestyle solutions that enhance the lives of individuals in homes worldwide. With two trusted global brands, Shark and Ninja, we have a remarkable history of delivering groundbreaking innovations to the market. Our commitment to consumer needs has enabled us to expand across various product categories, significantly boosting our growth and market share. Headquartered in Needham, Massachusetts, we employ over 4,100 associates, and our products are available through major retailers, both online and offline, as well as through distributors globally. About the RoleAs we enhance our data and AI capabilities, we are on the lookout for a Data Automation & AI Analyst to become a vital part of our Global Automation and Visualization team. This position, based in the UK, plays a crucial role in our mission to integrate intelligent automation and AI-driven reporting throughout the organization.Reporting to the Analytics Director, the Data Automation & AI Analyst will focus on constructing and sustaining scalable data pipelines, automating reporting processes, and crafting AI-assisted solutions that provide quick and reliable insights across essential commercial functions.This role is perfect for a technically adept, innovative individual who is enthusiastic about automation, AI tools, and data engineering — and who desires to be at the forefront of utilizing technology to facilitate smarter, faster decision-making.What You'll DoData Engineering & Pipeline DevelopmentDesign, build, and maintain SQL-based data pipelines within Snowflake to consolidate and transform data from various sources including POS, retail, and internal systems.Guarantee data accuracy, consistency, and integrity across reporting datasets.Employ Python for automating regular data processes, minimizing manual effort while enhancing the reliability and speed of data delivery.Identify and rectify data quality issues, collaborating with upstream data proprietors to implement enduring solutions.Explore and apply AI-assisted methodologies for data transformation, anomaly detection, and more.

Mar 24, 2026
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interactive investor logo
IT Service Desk Analyst

interactive investor

Full-time|£25K/yr - £35K/yr|On-site|Leeds, England, United Kingdom

Join Our Team as an IT Service Desk Analyst!Location: Leeds, on-site (5 days a week)Salary: £25,000 - £35,000*Candidates must be available for early and late shifts (7am - 5:30pm) on a rotating basis. Early Shift: 07:00 - 15:30, Late Shift: 09:00 - 17:30*About Us:At interactive investor, we are proud to be the UK's leading flat-fee investment platform, empowering our customers to take charge of their financial futures. With nearly 30 years of experience, we have weathered the ebbs and flows of the market, growing our assets under administration to nearly £75 billion and serving over 450,000 satisfied customers.We offer a wide array of investment options, including pensions, ISAs, shares, funds, trusts, and ETFs, all for a simple, predictable monthly fee. Our award-winning team of financial journalists and vibrant community of investors provide expert insights and support, ensuring our customers are well-informed every step of the way.Role Overview:We are looking for a dedicated IT Service Desk Analyst to enhance our IT Service Desk team. This critical role involves swiftly addressing and resolving user incidents and requests through various channels, including email, phone, and our internal IT service delivery tools. The ideal candidate will possess a minimum of one year of experience in a high-volume Service Desk environment, demonstrating the ability to adhere to company protocols and manage tight deadlines effectively.You will be responsible for maintaining high customer satisfaction by keeping users informed about the status of their incidents in accordance with agreed Service Level Agreements (SLAs). Building strong relationships with colleagues and customers alike is essential as you work towards delivering exceptional IT services.The successful candidate will report directly to the IT Service Desk Team Leader and will exhibit enthusiasm, outstanding customer service skills, and a proactive work ethic.Key Responsibilities:Assume personal responsibility for achieving objectives aligned with our company values.Ensure all incidents and service requests are logged, tracked, and resolved in accordance with established standards and procedures.Collaborate with team members to provide efficient and effective IT support to all internal customers.

Apr 7, 2026
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pslogistics logo
Full-time|On-site|Leeds

Role overview The Solutions Analyst role at pslogistics centers on analyzing existing logistics systems and finding ways to make operations more efficient. This position requires close collaboration with teams throughout the business to develop and implement improvements that meet client needs. What you will do Examine current logistics processes to understand strengths and weaknesses Spot opportunities for workflow and system optimization Work alongside colleagues from various departments to gather insights and feedback Support the rollout of new solutions designed to address specific client requirements Location This role is based in Leeds.

Apr 23, 2026
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netcompany1 logo
Full-time|On-site|Leeds

Role overview Netcompany1 seeks a Performance Analyst to join the team in Leeds. This position supports data-driven decision making by evaluating key metrics and identifying trends. The analyst’s insights play a direct role in improving how the organization operates. What you will do Analyze performance data to find patterns and highlight areas that could be improved Collaborate with teams from different departments to understand business needs and operational targets Share clear, practical recommendations based on data analysis Contribute to strategies aimed at optimizing performance and achieving company goals Location This role is based in Leeds.

Apr 23, 2026

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