Investor Relations Manager

Role overview SquareOne is hiring an Investor Relations Manager in Limassol, Cyprus. This role acts as the main connection point between the company and its investors. The Investor Relations Manager builds and maintains relationships with both current and prospective investors, keeping them updated on SquareOne’s strategy and results.

Manage and execute critical functions related to investor operations, ensuring efficient fund management. Your primary duties will involve processing investor transactions, maintaining precise records, and working alongside internal teams to improve service delivery.Accurately process investor subscriptions, redemptions, and transfers while supporting the quality control review of daily outputs in line with company and departmental policies regarding investor registration, reporting, and cash management.Ensure investor records are current and compliant with all regulatory requirements. Act as a primary contact for daily client inquiries and deliverables within your team, aiming to fulfill deliverables within service level agreements and escalate any issues as necessary.Collaborate with various internal teams, including client services and fund accounting, to efficiently address investor inquiries and resolve issues swiftly. Maintain high-quality standards in responding to queries from Clients, Investors, Fund Managers, or internal MUFG Departments, while also providing guidance to team members.Partner with your Line Manager on testing, change requests, and the integration of new technologies to elevate service offerings.Embrace and promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, and Openness and Honesty.

As a valued member of our team, reporting directly to the Associate Director of Client Operations, your responsibilities will include:Delivering comprehensive fund accounting services for hedge fund and Private Equity clients, encompassing NAV preparation, corporate actions review, security pricing verification, and cash and security position reconciliations.Administering a full spectrum of fund administration services, collaborating with investment managers, brokers, custodians, and auditors to ensure compliance and operational efficiency.Providing exceptional customer service to hedge fund managers and investors, ensuring their needs are met with professionalism and accuracy.Engaging in various system improvement and automation projects to enhance operational effectiveness and service delivery.

Join our team as a Senior Product Engineer where you will have the opportunity to design and implement AI-driven platform capabilities and innovative products. This role transcends traditional full-stack positions, as you will be the end-to-end owner of projects, guiding them from problem identification to production deployment. You will play a key role in integrating AI agents into enterprise-level systems, thereby shaping the future of AI-native engineering within our company.Your Responsibilities:Lead the entire software development lifecycle for new platform features and capabilities — from ideation to implementation, deployment, and ongoing enhancement.Create and implement comprehensive solutions spanning frontend, backend, data, and integration layers, ensuring clarity and scalability in architecture.Engage with both internal teams and customers to gain a deep understanding of business challenges and translate these insights into effective, production-ready solutions.Collaborate closely with the AI Research team to integrate and refine AI agents within our platform capabilities.Embed product functionalities into AI-powered workflows, promoting consistent and reusable patterns across teams.Influence architectural decisions that enhance scalability, observability, security, and the long-term evolution of our platform.Promote engineering excellence through automation, AI-assisted development, and robust developer experience practices.Work autonomously in a dynamic, product-focused environment, prioritizing results over mere activity.AI & Innovation Focus:Demonstrated passion for AI and AI-augmented engineering workflows, and an understanding of how agents transform product capabilities.Hands-on experience with AI development tools (e.g., Claude, Copilot) with a focus on security and quality.Experience with LLM/AI integration is a plus but not mandatory.Preferred Qualifications:Extensive experience in product development and service-oriented architecture.Familiarity with observability practices (logs/metrics/traces), production-readiness, and incident management.Experience in building platform resources: shared libraries, templates, developer tools, automation, and standardized workflows.Background in enterprise or regulated environments emphasizing security, quality, and disciplined release processes.Proficiency with design systems and accessibility standards.

Leadership ResponsibilitiesLead and mentor a talented team of payment operations professionals, providing ongoing coaching, development opportunities, and performance evaluations.Oversee the complete payment operations lifecycle, including payment capture, processing, settlement, and investigations.Ensure compliance with internal controls, regulatory standards, and industry best practices for payment processing.Develop and implement streamlined processes to enhance operational efficiency, reduce errors, and maximize straight-through processing (STP).Foster strong relationships with internal and external stakeholders.Represent the local team in global initiatives, leading various workstreams.Manage the transition of payment-related activities from multiple internal teams.Promote a culture of transparency and collaboration within the team.Functional ResponsibilitiesOversee all payment processing functions, including input, approvals, and execution of payments in line with internal control policies and established procedures.Ensure prompt and accurate investigation and resolution of payment discrepancies.Serve as the primary escalation point for team issues, ensuring critical matters are communicated to senior stakeholders in a timely manner.Distribute tasks equitably across the team.Collaborate with clients, investment managers, vendors, and other stakeholders to ensure the timely and precise processing of client payments.Coordinate with internal departments such as Treasury, Banking Operations, and Client Operations to meet all deliverables.

FP Markets Group of Companies is a multi-regulated brokerage headquartered in Australia, recognized as a certified Great Place to Work®. The company provides traders with access to CFD trading across Forex, Indices, Commodities, Stocks, and Cryptocurrencies. Role Overview FP Markets is looking for a Client Relations Specialist – Portuguese Speaker to join the team in Limassol, Cyprus. This full-time position supports clients and partners in LATAM, focusing on onboarding, issue resolution, and ongoing satisfaction. The role reports to the Regional Director. What You Will Do Serve as the main contact for client inquiries through phone, email, and messaging platforms. Guide clients through account setup, KYC verification, deposits and withdrawals, and using trading platforms (MT4/MT5, cTrader, TradingView, or proprietary systems). Build and maintain strong relationships with both retail and institutional clients and partners to support retention and satisfaction. Offer guidance on trading tools, promotions, and company offerings while ensuring compliance with regulations. Proactively engage clients to support a smooth trading experience and spot opportunities for upselling or cross-selling. Collect and share client feedback to help improve products, services, and support processes. Stay updated on company policies, market trends, and regulatory changes relevant to the Forex/CFDs sector. What We Look For 1–3+ years of experience in client support, account management, or a similar role in the Forex/CFDs or online trading industry. Fluency in Portuguese and strong English communication skills, both written and spoken. Familiarity with MT4/MT5, cTrader, TradingView, and basic trading concepts. Strong customer service skills and the ability to connect with clients from diverse backgrounds across LATAM. Careful attention to detail, especially when handling sensitive client information. Comfort working in a high-performance setting. Willingness to work flexible hours, including evenings or weekends, as needed. Benefits Certified Great Place to Work® status, reflecting a positive and supportive culture. A friendly, multicultural team and approachable leadership. Opportunities to contribute to a growing business. Autonomy in your work, encouragement for new ideas, and a chance to shape company practices. Ongoing professional development.

Join Freedom24, an innovative investment platform backed by the international financial group Freedom Holding Corp. (NASDAQ: FRHC), which offers clients worldwide access to over 1 million financial instruments. As we expand our presence across Europe, we are looking for a dynamic and results-oriented Sales and Personal Support Manager to engage with both prospective and existing clients, promoting our diverse range of investment products and services.The ideal candidate will possess a solid understanding of financial markets and demonstrate exceptional communication skills, enabling them to foster strong client relationships, provide tailored support, and exceed ambitious sales targets.Key Responsibilities:Actively engage with potential and current clients to promote Freedom24’s investment offerings.Deliver personalized client support, addressing questions related to trading, account management, and platform navigation.Surpass individual sales targets through effective relationship management and a consultative sales approach.Work collaboratively with the Head of Department to develop and implement sales strategies and initiatives.Maintain precise records of client interactions and activity reports in the CRM system.Stay informed on financial market trends, regulatory updates, and product offerings.

The Portfolio Management Office (PMO) is responsible for establishing and overseeing governance and delivery frameworks, policies, and procedures for Portfolio, Project, and Change Initiatives. Acting as the operational backbone for the Investment Review Committee (IRC), the PMO provides daily decision support, reporting, and management for portfolios, programs, and projects.As a Senior Associate within the PMO, you will have the chance to collaborate with a team of high-performing professionals, tackling various challenges and celebrating achievements alongside a dynamic group of entrepreneurial thinkers from diverse backgrounds. Together, we are passionate about driving business growth.Role Overview:In this critical role, the PMO Officer - Senior Associate will aid in promoting best practices and a standardized approach to governance, delivery, and reporting of changes across our organization. You will support the PMO Lead in maintaining oversight and governance processes:Micro-Level: Oversee portfolio governance and monitoring, ensuring transparency through monthly reporting of statuses, financials, and escalations to the Business Operating Committee (BOC) and IRC, along with various ad hoc reports.Macro-Level: Coordinate project portfolio dependencies, finances, reporting, and communication to ensure cohesion and transparency.Key Responsibilities:Governance: Establish guidelines, templates, learning materials, standards, and policies for organizational change to ensure consistency and adherence to best practices.Administer and maintain the PMO project portfolio, ensuring accurate setup, data quality, and compliance with governance standards.Provide ongoing governance oversight by upholding PMO methodologies, templates, standards, and approval workflows across all portfolio activities.Generate timely, high-quality reports consolidating project performance, risks, financials, and key performance indicators.Monitor project health and delivery progress, validating status updates and assessing overall portfolio integrity.Coordinate compliance with project lifecycle processes, ensuring that Initiation, Business Cases, Stage Gates, and Closeout activities align with established frameworks.Support management of dependencies, risks, and issues through consistent tracking, analysis, documentation, and escalation as needed.Collaborate closely with Project Managers to validate schedules, budgets, resource needs, and forecasts, fostering transparency and accountability.Act as the Smartsheet Subject-Matter Expert, managing administration, configuration, dashboards, automation, reporting structures, and ongoing enhancements of PMO tools.Facilitate cross-team communication and alignment, ensuring that all impacted functions are informed and coordinated.

As a Payments Officer at Mufg Investor Services, you will play a crucial role in ensuring the smooth processing of payment transactions. You will collaborate with various departments to enhance payment operations and provide exceptional support to our clients. This is an exciting opportunity to contribute to our growing team.

Join our dynamic team as an Associate in our Transfer Agency function, where your attention to detail will play a crucial role in ensuring the seamless and precise operation of our services. In this pivotal position, you will oversee essential processes related to investor servicing, uphold meticulous records, and collaborate with various teams to provide an exceptional client experience.Your Responsibilities:Investor Transaction ProcessingCarry out key Transfer Agency functions, including the timely and accurate processing of investor subscriptions, redemptions, and transfers. Assist in quality control reviews to guarantee that all outputs comply with internal policies, procedures, and regulatory requirements.Investor RecordkeepingEnsure the maintenance of precise and compliant investor records, safeguarding data integrity across all platforms. Regularly monitor updates and modifications to confirm that all information is complete, current, and ready for audit.Client & Investor SupportAct as the main point of contact within the team for daily inquiries from clients, investors, and fund managers. Operate within defined service levels, escalate issues as necessary, and ensure swift, professional resolutions.Cross-Functional CollaborationPartner closely with internal teams—including Client Services, Fund Accounting, and other MUFG departments—to efficiently address investor inquiries and resolve operational challenges. Provide support and guidance to team members to maintain high service standards.Process Improvement & Technology AdoptionWork alongside your Line Manager on testing, change requests, and the deployment of new technologies aimed at enhancing Transfer Agency operations and service delivery.Embodying Our ValuesSupport and advocate for MUFG’s core values: Trust, Challenge & Empowerment, Passion for Clients, and Openness & Honesty.

Enhance and support the execution of MUFG’s AI governance framework, ensuring the ethical use of AI tools in alignment with the EU AI Act 2024 and other relevant regulations.Advise stakeholders on compliance with AI governance and legal obligations, covering both internally developed and third-party AI tools while distinguishing between AI governance and data protection requirements, particularly with respect to personal data.Collaborate with business units to conduct AI risk assessments, maintain an updated AI inventory, and assist in data protection assessments as necessary.Establish and nurture strong relationships with key stakeholders within the organization.Lead initiatives on AI training and awareness across the company.Assist in reporting to governance and oversight committees regarding AI assessments, risks, and the overall status of the AI governance program.Review AI-related contractual clauses in agreements with clients and third-party providers.Monitor upstream regulatory developments concerning AI.Facilitate responses to client and regulatory inquiries related to AI, including requests for proposals and due diligence questionnaires.As part of the Data Protection (Privacy) Team, experience in data protection law, conducting impact assessments, vendor assessments, and addressing personal data breaches is highly valued.

Join Mufg Investor Services as an Associate in our Investment Data and Valuations department. This role offers an exciting opportunity to work closely with investment data and perform valuations that support critical decision-making processes.

Join MUFG Investor Services as an Oracle Flexcube Business Analyst and contribute significantly to maximizing the value derived from our core banking platform. Utilizing Oracle Flexcube Universal Banking as the backbone of our operations, your role will encompass a wide range of functionalities including payments, treasury, foreign exchange, money markets, nostro reconciliation, and SWIFT connectivity.The platform has expanded its capabilities, presenting a unique opportunity to bridge the gap between Flexcube's potential and our current utilization. You will collaborate with IT and business units to identify standard features that remain dormant, evaluate custom-built components from prior phases to see if they can be replaced with native functionalities, and facilitate the resolution of configuration and change requests.You will partner closely with the Banking Family Lead in IT and engage with various teams across Application Management, Banking Operations, and Product Management. Additionally, you will serve as a primary liaison with Oracle Support, driving the engagement on open tickets, change requests, and configuration inquiries to ensure streamlined communication and prompt resolutions.This is a hands-on, results-oriented position that requires a blend of platform expertise, effective stakeholder engagement, and the ability to produce clear, evidence-based analyses and documentation.#LI-Hybrid

Join our dynamic team as a Senior MLOps Engineer, where you will play a crucial role in bridging the gap between machine learning and operations. We are looking for a passionate and skilled engineer to help optimize our ML workflows, automate deployment processes, and ensure seamless integration of ML models into production environments. Your expertise will be vital in enhancing our data pipeline and ensuring the reliability of our machine learning systems.

Join our dynamic team at Mufg Investor Services as an Accountant specializing in Fund Administration for Private Equity. In this pivotal role, you will be responsible for managing financial transactions, preparing financial statements, and ensuring compliance with regulatory requirements. Your expertise will contribute to the successful administration of private equity funds, providing essential support to our clients.We are looking for a detail-oriented individual with strong analytical skills and the ability to work collaboratively in a fast-paced environment. If you are ready to advance your career and make a significant impact in the financial services sector, we invite you to apply.

Join our dynamic team at Mufg Investor Services as a Fund Accountant, where you will play a crucial role in managing financial records and ensuring compliance with regulatory standards. This position offers the opportunity for professional growth in a collaborative environment, surrounded by experienced professionals.

Join our dynamic team at Mufg Investor Services as a Senior Fund Accountant specializing in Real Assets. In this pivotal role, you will manage and oversee the accounting functions for our extensive portfolio of real asset investments. Your expertise will be crucial in ensuring accurate financial reporting and compliance with industry regulations.

Role overview Mufg Investor Services is hiring an Executive Director of IT and Head of Engineering for Digital Channels in Limassol. This leader will guide the direction of digital technology, manage a skilled engineering team, and oversee digital initiatives that support client services.

Role overview The Junior Associate Director of IT - Application Security Engineer at Mufg Investor Services in Limassol focuses on strengthening application security and defending systems against threats. This position works closely with teams from different areas of the company to put effective security measures in place, assess potential risks, and contribute to the development of security protocols. Key responsibilities Improve the security of internal and external applications Work with colleagues across departments to implement security controls Carry out risk assessments on software and IT systems Create and update security protocols and procedures Work environment This role offers the opportunity to build a career in IT security as part of a supportive team at Mufg Investor Services. The company values collaboration and ongoing growth in the security field.

Join our dynamic team at Mufg Investor Services as an Associate in Middle Office Operations, specializing in NAV Reconciliations. In this pivotal role, you will be responsible for ensuring accurate reconciliation of net asset values, collaborating with various internal teams and external clients to maintain high standards of operational excellence.