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At JetBrains, we pride ourselves on maintaining a robust global infrastructure with ten offices interconnected through dedicated channels, equipped with video conferencing, telecommunication systems, and state-of-the-art server rooms. Our IT landscape encompasses 1,000 workstations across Windows, Linux, and macOS, alongside 1,000 virtual machines in a private VMware Cloud, and 300 more in public AWS and Azure Clouds. Our dedicated IT department, comprising 30 talented individuals, is committed to supporting our entire IT infrastructure daily.
We are currently seeking a passionate and skilled IT Support Specialist to join our dynamic team.
At JetBrains, we pride ourselves on maintaining a robust global infrastructure with ten offices interconnected through dedicated channels, equipped with video conferencing, telecommunication systems, and state-of-the-art server rooms. Our IT landscape encompasses 1,000 workstations across Windows, Linux, and macOS, alongside 1,000 virtual machines in a priva…
Role Overview axicorp financial services pty ltd is hiring a Client Success Specialist (Italian) in Limassol, Cyprus. This role focuses on delivering attentive service and support to clients, helping them reach their financial goals. Italian language skills are essential for communicating with and supporting our varied client base.
About Our GameTaonga: the Island Farm is an engaging exploration and adventure game set in a vibrant tropical archipelago. What starts as a casual farming experience quickly unfolds into a rich, multi-layered adventure. Players dive deeper through travel, story-driven quests, strategic battles, engaging mini-games, competitive events, and more, transforming the game into an enthralling midcore adventure with intricate mechanics.Launched as a browser game in 2016, Taonga quickly captivated players worldwide, fostering communities across multiple platforms. Our goal is to entertain, delight, and assist our players in enjoying Taonga to its fullest potential.We are in search of a seasoned Support Team Lead who will ensure our support team operates with high quality and stability in a fast-evolving gaming environment.
Important: Only candidates with valid employment documentation for Cyprus will be considered. AxiCorp Financial Services Pty Ltd (Axi) is a global brokerage with a focus on margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread Betting. Operating across six regions, Axi serves a wide range of clients, from individuals just starting out to institutional traders. The company invests in trading technology to deliver a comprehensive trading experience. The Client Success Specialist (Spanish - LATAM) position is based in Limassol, Cyprus, and forms part of the Global Client Services team. This specialist acts as a key representative of Axi, helping to distinguish the company in the market through direct client interaction and support. Main responsibilities Act as the primary contact for clients, providing personalized support and managing inquiries, concerns, and requests with professionalism and empathy. Address and resolve questions and complaints from both current and prospective clients, always following internal procedures and departmental standards. Conduct trade investigations, validations, and affirmations for MT4. Escalate cash adjustments and compliance issues when necessary. Collaborate with Retail Services, Settlements, and Compliance teams to enhance the client experience. Identify client needs and communicate constructive feedback to management. Manage escalations to senior managers and other relevant stakeholders as appropriate. Maintain compliance with quality standards, regulatory requirements, and protocols, while meeting KPIs and SLAs. Build expertise in Axi's trading products and platforms, keeping up to date with market developments to better support clients. Follow the CX Charter, Code of Conduct, and company policies, fulfilling all obligations outlined in Axi’s internal materials and training. Requirements Background in customer service or a related field, preferably within financial services. Fluent in Spanish (LATAM) and English, both written and spoken. Strong communication and interpersonal abilities. Comfortable managing multiple tasks in a changing environment. Experience with trading platforms, especially MT4. Keen attention to detail and a commitment to high-quality client service. Adaptability to shifting situations and client requirements.
AxiCorp Financial Services Pty Ltd is seeking a Client Operations & Support Officer in Limassol, Cyprus. This position centers on supporting clients, resolving their inquiries, and helping maintain efficient internal processes. Role overview This role focuses on assisting clients with questions and requests, providing technical support, and working closely with other departments to address and resolve issues. The position is key to ensuring that clients experience smooth and effective service. What you will do Respond to client inquiries and provide timely assistance Offer technical support to help clients resolve issues Collaborate with internal teams to ensure efficient problem resolution Requirements Strong communication skills Proactive approach to problem-solving Interest in delivering high-quality client service
Join JetBrains, a premier software vendor renowned for crafting intelligent development tools, including IDEs and collaborative tools utilized by millions globally. We are also the creators of Kotlin, Google’s preferred programming language for Android development. At JetBrains, we value our employees immensely. We are seeking a proactive and detail-oriented Relocation Specialist to enhance our team in Limassol, Cyprus. Our Relocation team, while spread across various countries, maintains strong connections, fosters open communication, and regularly gathers for team events. In this pivotal role, you will take complete ownership of the relocation processes. We are looking for an individual who excels in independent work, champions process improvements, and takes responsibility for critical decisions. Close collaboration with fellow Relocation Specialists and colleagues from diverse offices is essential, making a collaborative spirit vital for contributing to our global relocation initiatives. Your responsibilities will include: Overseeing the entire relocation cycle for new hires and existing employees, along with their families, as they transition between JetBrains offices. Adhering to established workflows, tracking all relocations via our project management software and HR systems, while consistently identifying opportunities for process optimization. Providing guidance to employees regarding our relocation policies and assisting them throughout their move to Cyprus until they are fully settled. Coordinating every aspect of the relocation process to meet time and budget constraints. Arranging temporary housing for employees and their families. Welcoming relocated employees and facilitating their onboarding and settling-in experiences. Delivering detailed cost breakdowns for relocation and associated taxation information for payroll purposes. Navigating employees through the tax benefit process and coordinating with external tax consultants. Acting as a subject matter expert on immigration matters in Cyprus, staying informed about changes in entry and residency regulations, including: Supporting new employees requiring migration assistance, even if they are not relocating. Preparing residence permit application documents for employees or coordinating the process with our immigration provider, ensuring timely tracking of residence permit statuses and managing extensions or renewals. Scheduling necessary appointments such as residence registration and other related activities.
JetBrains s.r.o. seeks an Email Marketing Specialist to shape and deliver campaigns that connect with users and encourage product adoption. This position blends creative planning with hands-on execution and detailed analysis. Locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia What you will do Develop and run email marketing campaigns aimed at engaging JetBrains users Collaborate with product and marketing teams to help achieve adoption targets Use both creative and analytical skills to improve campaign outcomes
HyperHug is an international game studio known for shooter games. The main office is in Limassol, Cyprus, with team members collaborating from around the world. The studio is currently developing Oxide: Survival Island, a multiplayer survival shooter for mobile platforms. Role overview This Limassol-based role bridges the gap between player support and the development team. The position calls for someone comfortable with Unity and backend development, who enjoys untangling complex technical issues and working on live game projects. Main responsibilities Investigate player-reported problems by reviewing Unity (C#) and backend code to identify root causes. Work with internal tools, SQL databases, and monitoring systems to track data flow and troubleshoot bugs. Independently resolve issues across the codebase, escalating larger architectural matters to the core development group. Assess and validate community bug reports from SDK, then prepare technical reports with clear reproduction steps. Maintain and enhance support automation and internal workflow processes. Requirements Hands-on experience with Unity (C#) and strong knowledge of backend development, including APIs, databases, and cloud infrastructure. Ability to analyze logs and use technical tools to address data inconsistencies. Proactive troubleshooting skills with a focus on identifying root causes. English at B1 level or higher, and Russian at C1 level. Benefits Competitive salary package. Relocation support to Cyprus, including visa and housing assistance. Monthly lunch allowance through Wolt. Comprehensive health coverage, including medical insurance and SportBenefit membership. Car rental options. Opportunity to learn Greek.
Role Overview SquareOne is looking for an Acquisition Analyst & Sourcing Specialist in Limassol, Cyprus. This position focuses on finding and securing new business opportunities. The role combines analytical work with sourcing strategy to help drive company growth. What You Will Do Identify potential business opportunities through research and analysis Develop and support sourcing strategies that align with growth goals Work closely with internal teams to evaluate and pursue new prospects
JetBrains s.r.o. is hiring a Junior Email Marketing Specialist to join the marketing team. This entry-level position centers on supporting email campaigns that connect with a broad audience. The role is open to candidates in several European cities, as well as remote within Germany. Main responsibilities Collaborate with team members to design and send out email campaigns Assist in crafting clear and engaging content for email communications Review campaign performance and recommend ways to improve results Contribute to initiatives aimed at increasing customer engagement through email Available locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia
Join our dynamic team at Capital as a Client Service Specialist, where your primary role will be to deliver exceptional service to our clients. You will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. If you possess excellent communication skills and a passion for providing top-notch support, we want to hear from you!
Join us at Capital, a premier trading platform, as we ambitiously expand our reach across the globe. Our award-winning products are recognized for their innovative technology and exceptional client experience. We are committed to delivering excellence, which is why we continuously seek talented individuals to enhance our dynamic team.As a Financial Crime and Monitoring Specialist, you will be instrumental in protecting our organization from financial crime risks. This role transcends mere compliance; it's about fostering trust, safeguarding our clients, and ensuring the integrity of our operations as we grow internationally. You will work collaboratively across departments to identify and mitigate risks, leverage data-driven insights, and ensure compliance with evolving AML standards.
At Freedom24, we pride ourselves on being a reputable online brokerage firm with extensive knowledge of the US, European, and Asian stock markets. Based in Cyprus, we offer a diverse array of services tailored to meet the needs of our clients in the financial sector.Our team is composed of highly skilled professionals who thrive on innovation and collaboration. We believe in the power of teamwork and are dedicated to achieving outstanding results. In our fast-paced environment, each team member plays a crucial role in driving change and delivering excellence.If you're looking for a stimulating work environment where you can make a significant impact, we encourage you to apply for this role.
FP Markets Group of Companies is a multi-regulated brokerage headquartered in Australia, recognized as a certified Great Place to Work®. The company provides traders with access to CFD trading across Forex, Indices, Commodities, Stocks, and Cryptocurrencies. Role Overview FP Markets is looking for a Client Relations Specialist – Portuguese Speaker to join the team in Limassol, Cyprus. This full-time position supports clients and partners in LATAM, focusing on onboarding, issue resolution, and ongoing satisfaction. The role reports to the Regional Director. What You Will Do Serve as the main contact for client inquiries through phone, email, and messaging platforms. Guide clients through account setup, KYC verification, deposits and withdrawals, and using trading platforms (MT4/MT5, cTrader, TradingView, or proprietary systems). Build and maintain strong relationships with both retail and institutional clients and partners to support retention and satisfaction. Offer guidance on trading tools, promotions, and company offerings while ensuring compliance with regulations. Proactively engage clients to support a smooth trading experience and spot opportunities for upselling or cross-selling. Collect and share client feedback to help improve products, services, and support processes. Stay updated on company policies, market trends, and regulatory changes relevant to the Forex/CFDs sector. What We Look For 1–3+ years of experience in client support, account management, or a similar role in the Forex/CFDs or online trading industry. Fluency in Portuguese and strong English communication skills, both written and spoken. Familiarity with MT4/MT5, cTrader, TradingView, and basic trading concepts. Strong customer service skills and the ability to connect with clients from diverse backgrounds across LATAM. Careful attention to detail, especially when handling sensitive client information. Comfort working in a high-performance setting. Willingness to work flexible hours, including evenings or weekends, as needed. Benefits Certified Great Place to Work® status, reflecting a positive and supportive culture. A friendly, multicultural team and approachable leadership. Opportunities to contribute to a growing business. Autonomy in your work, encouragement for new ideas, and a chance to shape company practices. Ongoing professional development.
Zeal Group is a prestigious global FinTech leader, boasting a team of over 700 professionals across London, Europe, Asia, MENA, and South America. Our innovative subsidiary, Traze, specializes in providing sophisticated multi-asset trading solutions across various markets including Gold, Oil, FX, Indices, and Cryptocurrencies, tailored for today’s dynamic and fast-paced trading environments.As a Senior Trading Anti-Fraud Specialist, you will play a critical role in identifying and investigating trading fraud incidents across multiple regions. Your expertise will be pivotal in resolving issues related to trading fraud or abuse, ensuring effective identification and prevention strategies, and enhancing processes to mitigate risks associated with fraudulent trading activities.Key Responsibilities:Handle all Trading-Fraud cases, alerts, and requests efficiently.Identify and analyze potential fraud or abuse risks within existing or new trading products, proposing solutions for risk mitigation.Evaluate promotional activities for any potential fraud or abuse risks, suggesting viable solutions.Monitor both trading and non-trading activities to detect, investigate, and report suspicious actions.Classify clients effectively to generate profitable A-book results.Manage and control losses resulting from abusive trading activities.Develop new processes aimed at enhancing overall performance and efficiency in managing trading abuse or fraud.Contribute to the design of innovative automation solutions to streamline daily processes.Qualifications:Proven experience in a similar role (Fraud Analyst/Senior Dealer/Trading Support), ideally within a CFD brokerage.Strong knowledge of Forex and CFDs, including terminology, trading conditions, and calculations.Familiarity with potential fraud or abuse scenarios.Proficient in Excel/Google Sheets functions and documentation.Basic data analysis skills are advantageous.Skills:Strong analytical mindset with an eye for detail.Fluent in English, both verbal and written.Exceptional communication and interpersonal skills.Organizational and administrative prowess.Effective problem-solving abilities.Attitude:Proactive team player with strong initiative.Responsible, adaptable, and versatile.Possesses a pleasant personality combined with a dynamic professional demeanor.Motivated to learn and grow.Education:Bachelor's degree or higher in Mathematics, Statistics, Finance, or a related field.A minimum of 4 years of relevant experience in retail FX brokerage.Basic knowledge of SQL or Python is a plus.
Join our dynamic team as a Customer Care Specialist, where you'll play a pivotal role in ensuring customer satisfaction and enhancing our client experience. In this position, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing exceptional service to foster long-term relationships.
Join Freedom24, an innovative investment platform backed by the international financial group Freedom Holding Corp. (NASDAQ: FRHC), which offers clients worldwide access to over 1 million financial instruments. As we expand our presence across Europe, we are looking for a dynamic and results-oriented Sales and Personal Support Manager to engage with both prospective and existing clients, promoting our diverse range of investment products and services.The ideal candidate will possess a solid understanding of financial markets and demonstrate exceptional communication skills, enabling them to foster strong client relationships, provide tailored support, and exceed ambitious sales targets.Key Responsibilities:Actively engage with potential and current clients to promote Freedom24’s investment offerings.Deliver personalized client support, addressing questions related to trading, account management, and platform navigation.Surpass individual sales targets through effective relationship management and a consultative sales approach.Work collaboratively with the Head of Department to develop and implement sales strategies and initiatives.Maintain precise records of client interactions and activity reports in the CRM system.Stay informed on financial market trends, regulatory updates, and product offerings.
Join our dynamic team as an Associate in our Transfer Agency function, where your attention to detail will play a crucial role in ensuring the seamless and precise operation of our services. In this pivotal position, you will oversee essential processes related to investor servicing, uphold meticulous records, and collaborate with various teams to provide an exceptional client experience.Your Responsibilities:Investor Transaction ProcessingCarry out key Transfer Agency functions, including the timely and accurate processing of investor subscriptions, redemptions, and transfers. Assist in quality control reviews to guarantee that all outputs comply with internal policies, procedures, and regulatory requirements.Investor RecordkeepingEnsure the maintenance of precise and compliant investor records, safeguarding data integrity across all platforms. Regularly monitor updates and modifications to confirm that all information is complete, current, and ready for audit.Client & Investor SupportAct as the main point of contact within the team for daily inquiries from clients, investors, and fund managers. Operate within defined service levels, escalate issues as necessary, and ensure swift, professional resolutions.Cross-Functional CollaborationPartner closely with internal teams—including Client Services, Fund Accounting, and other MUFG departments—to efficiently address investor inquiries and resolve operational challenges. Provide support and guidance to team members to maintain high service standards.Process Improvement & Technology AdoptionWork alongside your Line Manager on testing, change requests, and the deployment of new technologies aimed at enhancing Transfer Agency operations and service delivery.Embodying Our ValuesSupport and advocate for MUFG’s core values: Trust, Challenge & Empowerment, Passion for Clients, and Openness & Honesty.
Freedom24 is a reputable online brokerage firm specializing in the US, European, and Asian stock markets. Headquartered in Cyprus, we offer a comprehensive array of services that span the global financial landscape.We are seeking an Operations Assistant to support our dynamic team with a diverse set of responsibilities that blend operational tasks with personal assistance. Your main objective will be to ensure flawless coordination of business processes, facilitate communication among teams and external partners, and assist in effective time management for the Director and the team.If you believe you are the right fit for us and we align with your career aspirations, we encourage you to explore this opportunity further.
Freedom24 is an established online brokerage firm registered in Cyprus, serving US, European, and Asian stock markets. The team values collaboration and individual contributions, working together to deliver financial market services. Role overview This Senior Office Secretary / Personal Assistant position in Limassol supports executive teams and senior management with a blend of business and personal administrative tasks. The role involves managing calendars, appointments, and correspondence, as well as handling confidential information and overseeing daily office operations. What you will do Provide comprehensive administrative support to executive teams, including calendar management and appointment preparation. Assist a senior executive with both personal and business-related tasks, such as meeting coordination and correspondence. Support senior management with complex administrative activities and special projects. Oversee daily office operations, ensuring smooth documentation flow and effective office coordination. Manage internal and external communications, including emails, calls, visitor interactions, and official correspondence. Maintain document management and filing systems with accuracy and confidentiality. Coordinate office management tasks, such as procurement of supplies, vendor management, and liaising with service providers. Identify opportunities to improve administrative and office processes while maintaining high service standards. Handle sensitive corporate information with strict confidentiality. Requirements Experience as an Office Secretary, Office Manager, or Personal Assistant. Background in coordinating administrative functions and calendar management. Strong organizational, time-management, and prioritization skills. Excellent written and verbal communication skills in Russian and English; other languages are a plus. Proficiency with MS Office (Word, Excel, Outlook) and office management tools. Attention to detail, accuracy, and a process-oriented mindset. Ability to multitask in a multi-office environment. Professional, proactive, and service-focused approach. Preferred: Diploma or degree in Business Administration or a related field. Benefits Work in a modern office in central Limassol with a collaborative team. Visa sponsorship available for eligible candidates.
At JetBrains, we pride ourselves on maintaining a robust global infrastructure with ten offices interconnected through dedicated channels, equipped with video conferencing, telecommunication systems, and state-of-the-art server rooms. Our IT landscape encompasses 1,000 workstations across Windows, Linux, and macOS, alongside 1,000 virtual machines in a priva…
Role Overview axicorp financial services pty ltd is hiring a Client Success Specialist (Italian) in Limassol, Cyprus. This role focuses on delivering attentive service and support to clients, helping them reach their financial goals. Italian language skills are essential for communicating with and supporting our varied client base.
About Our GameTaonga: the Island Farm is an engaging exploration and adventure game set in a vibrant tropical archipelago. What starts as a casual farming experience quickly unfolds into a rich, multi-layered adventure. Players dive deeper through travel, story-driven quests, strategic battles, engaging mini-games, competitive events, and more, transforming the game into an enthralling midcore adventure with intricate mechanics.Launched as a browser game in 2016, Taonga quickly captivated players worldwide, fostering communities across multiple platforms. Our goal is to entertain, delight, and assist our players in enjoying Taonga to its fullest potential.We are in search of a seasoned Support Team Lead who will ensure our support team operates with high quality and stability in a fast-evolving gaming environment.
Important: Only candidates with valid employment documentation for Cyprus will be considered. AxiCorp Financial Services Pty Ltd (Axi) is a global brokerage with a focus on margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread Betting. Operating across six regions, Axi serves a wide range of clients, from individuals just starting out to institutional traders. The company invests in trading technology to deliver a comprehensive trading experience. The Client Success Specialist (Spanish - LATAM) position is based in Limassol, Cyprus, and forms part of the Global Client Services team. This specialist acts as a key representative of Axi, helping to distinguish the company in the market through direct client interaction and support. Main responsibilities Act as the primary contact for clients, providing personalized support and managing inquiries, concerns, and requests with professionalism and empathy. Address and resolve questions and complaints from both current and prospective clients, always following internal procedures and departmental standards. Conduct trade investigations, validations, and affirmations for MT4. Escalate cash adjustments and compliance issues when necessary. Collaborate with Retail Services, Settlements, and Compliance teams to enhance the client experience. Identify client needs and communicate constructive feedback to management. Manage escalations to senior managers and other relevant stakeholders as appropriate. Maintain compliance with quality standards, regulatory requirements, and protocols, while meeting KPIs and SLAs. Build expertise in Axi's trading products and platforms, keeping up to date with market developments to better support clients. Follow the CX Charter, Code of Conduct, and company policies, fulfilling all obligations outlined in Axi’s internal materials and training. Requirements Background in customer service or a related field, preferably within financial services. Fluent in Spanish (LATAM) and English, both written and spoken. Strong communication and interpersonal abilities. Comfortable managing multiple tasks in a changing environment. Experience with trading platforms, especially MT4. Keen attention to detail and a commitment to high-quality client service. Adaptability to shifting situations and client requirements.
AxiCorp Financial Services Pty Ltd is seeking a Client Operations & Support Officer in Limassol, Cyprus. This position centers on supporting clients, resolving their inquiries, and helping maintain efficient internal processes. Role overview This role focuses on assisting clients with questions and requests, providing technical support, and working closely with other departments to address and resolve issues. The position is key to ensuring that clients experience smooth and effective service. What you will do Respond to client inquiries and provide timely assistance Offer technical support to help clients resolve issues Collaborate with internal teams to ensure efficient problem resolution Requirements Strong communication skills Proactive approach to problem-solving Interest in delivering high-quality client service
Join JetBrains, a premier software vendor renowned for crafting intelligent development tools, including IDEs and collaborative tools utilized by millions globally. We are also the creators of Kotlin, Google’s preferred programming language for Android development. At JetBrains, we value our employees immensely. We are seeking a proactive and detail-oriented Relocation Specialist to enhance our team in Limassol, Cyprus. Our Relocation team, while spread across various countries, maintains strong connections, fosters open communication, and regularly gathers for team events. In this pivotal role, you will take complete ownership of the relocation processes. We are looking for an individual who excels in independent work, champions process improvements, and takes responsibility for critical decisions. Close collaboration with fellow Relocation Specialists and colleagues from diverse offices is essential, making a collaborative spirit vital for contributing to our global relocation initiatives. Your responsibilities will include: Overseeing the entire relocation cycle for new hires and existing employees, along with their families, as they transition between JetBrains offices. Adhering to established workflows, tracking all relocations via our project management software and HR systems, while consistently identifying opportunities for process optimization. Providing guidance to employees regarding our relocation policies and assisting them throughout their move to Cyprus until they are fully settled. Coordinating every aspect of the relocation process to meet time and budget constraints. Arranging temporary housing for employees and their families. Welcoming relocated employees and facilitating their onboarding and settling-in experiences. Delivering detailed cost breakdowns for relocation and associated taxation information for payroll purposes. Navigating employees through the tax benefit process and coordinating with external tax consultants. Acting as a subject matter expert on immigration matters in Cyprus, staying informed about changes in entry and residency regulations, including: Supporting new employees requiring migration assistance, even if they are not relocating. Preparing residence permit application documents for employees or coordinating the process with our immigration provider, ensuring timely tracking of residence permit statuses and managing extensions or renewals. Scheduling necessary appointments such as residence registration and other related activities.
JetBrains s.r.o. seeks an Email Marketing Specialist to shape and deliver campaigns that connect with users and encourage product adoption. This position blends creative planning with hands-on execution and detailed analysis. Locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia What you will do Develop and run email marketing campaigns aimed at engaging JetBrains users Collaborate with product and marketing teams to help achieve adoption targets Use both creative and analytical skills to improve campaign outcomes
HyperHug is an international game studio known for shooter games. The main office is in Limassol, Cyprus, with team members collaborating from around the world. The studio is currently developing Oxide: Survival Island, a multiplayer survival shooter for mobile platforms. Role overview This Limassol-based role bridges the gap between player support and the development team. The position calls for someone comfortable with Unity and backend development, who enjoys untangling complex technical issues and working on live game projects. Main responsibilities Investigate player-reported problems by reviewing Unity (C#) and backend code to identify root causes. Work with internal tools, SQL databases, and monitoring systems to track data flow and troubleshoot bugs. Independently resolve issues across the codebase, escalating larger architectural matters to the core development group. Assess and validate community bug reports from SDK, then prepare technical reports with clear reproduction steps. Maintain and enhance support automation and internal workflow processes. Requirements Hands-on experience with Unity (C#) and strong knowledge of backend development, including APIs, databases, and cloud infrastructure. Ability to analyze logs and use technical tools to address data inconsistencies. Proactive troubleshooting skills with a focus on identifying root causes. English at B1 level or higher, and Russian at C1 level. Benefits Competitive salary package. Relocation support to Cyprus, including visa and housing assistance. Monthly lunch allowance through Wolt. Comprehensive health coverage, including medical insurance and SportBenefit membership. Car rental options. Opportunity to learn Greek.
Role Overview SquareOne is looking for an Acquisition Analyst & Sourcing Specialist in Limassol, Cyprus. This position focuses on finding and securing new business opportunities. The role combines analytical work with sourcing strategy to help drive company growth. What You Will Do Identify potential business opportunities through research and analysis Develop and support sourcing strategies that align with growth goals Work closely with internal teams to evaluate and pursue new prospects
JetBrains s.r.o. is hiring a Junior Email Marketing Specialist to join the marketing team. This entry-level position centers on supporting email campaigns that connect with a broad audience. The role is open to candidates in several European cities, as well as remote within Germany. Main responsibilities Collaborate with team members to design and send out email campaigns Assist in crafting clear and engaging content for email communications Review campaign performance and recommend ways to improve results Contribute to initiatives aimed at increasing customer engagement through email Available locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia
Join our dynamic team at Capital as a Client Service Specialist, where your primary role will be to deliver exceptional service to our clients. You will be the first point of contact for our customers, ensuring their inquiries are addressed promptly and effectively. If you possess excellent communication skills and a passion for providing top-notch support, we want to hear from you!
Join us at Capital, a premier trading platform, as we ambitiously expand our reach across the globe. Our award-winning products are recognized for their innovative technology and exceptional client experience. We are committed to delivering excellence, which is why we continuously seek talented individuals to enhance our dynamic team.As a Financial Crime and Monitoring Specialist, you will be instrumental in protecting our organization from financial crime risks. This role transcends mere compliance; it's about fostering trust, safeguarding our clients, and ensuring the integrity of our operations as we grow internationally. You will work collaboratively across departments to identify and mitigate risks, leverage data-driven insights, and ensure compliance with evolving AML standards.
At Freedom24, we pride ourselves on being a reputable online brokerage firm with extensive knowledge of the US, European, and Asian stock markets. Based in Cyprus, we offer a diverse array of services tailored to meet the needs of our clients in the financial sector.Our team is composed of highly skilled professionals who thrive on innovation and collaboration. We believe in the power of teamwork and are dedicated to achieving outstanding results. In our fast-paced environment, each team member plays a crucial role in driving change and delivering excellence.If you're looking for a stimulating work environment where you can make a significant impact, we encourage you to apply for this role.
FP Markets Group of Companies is a multi-regulated brokerage headquartered in Australia, recognized as a certified Great Place to Work®. The company provides traders with access to CFD trading across Forex, Indices, Commodities, Stocks, and Cryptocurrencies. Role Overview FP Markets is looking for a Client Relations Specialist – Portuguese Speaker to join the team in Limassol, Cyprus. This full-time position supports clients and partners in LATAM, focusing on onboarding, issue resolution, and ongoing satisfaction. The role reports to the Regional Director. What You Will Do Serve as the main contact for client inquiries through phone, email, and messaging platforms. Guide clients through account setup, KYC verification, deposits and withdrawals, and using trading platforms (MT4/MT5, cTrader, TradingView, or proprietary systems). Build and maintain strong relationships with both retail and institutional clients and partners to support retention and satisfaction. Offer guidance on trading tools, promotions, and company offerings while ensuring compliance with regulations. Proactively engage clients to support a smooth trading experience and spot opportunities for upselling or cross-selling. Collect and share client feedback to help improve products, services, and support processes. Stay updated on company policies, market trends, and regulatory changes relevant to the Forex/CFDs sector. What We Look For 1–3+ years of experience in client support, account management, or a similar role in the Forex/CFDs or online trading industry. Fluency in Portuguese and strong English communication skills, both written and spoken. Familiarity with MT4/MT5, cTrader, TradingView, and basic trading concepts. Strong customer service skills and the ability to connect with clients from diverse backgrounds across LATAM. Careful attention to detail, especially when handling sensitive client information. Comfort working in a high-performance setting. Willingness to work flexible hours, including evenings or weekends, as needed. Benefits Certified Great Place to Work® status, reflecting a positive and supportive culture. A friendly, multicultural team and approachable leadership. Opportunities to contribute to a growing business. Autonomy in your work, encouragement for new ideas, and a chance to shape company practices. Ongoing professional development.
Zeal Group is a prestigious global FinTech leader, boasting a team of over 700 professionals across London, Europe, Asia, MENA, and South America. Our innovative subsidiary, Traze, specializes in providing sophisticated multi-asset trading solutions across various markets including Gold, Oil, FX, Indices, and Cryptocurrencies, tailored for today’s dynamic and fast-paced trading environments.As a Senior Trading Anti-Fraud Specialist, you will play a critical role in identifying and investigating trading fraud incidents across multiple regions. Your expertise will be pivotal in resolving issues related to trading fraud or abuse, ensuring effective identification and prevention strategies, and enhancing processes to mitigate risks associated with fraudulent trading activities.Key Responsibilities:Handle all Trading-Fraud cases, alerts, and requests efficiently.Identify and analyze potential fraud or abuse risks within existing or new trading products, proposing solutions for risk mitigation.Evaluate promotional activities for any potential fraud or abuse risks, suggesting viable solutions.Monitor both trading and non-trading activities to detect, investigate, and report suspicious actions.Classify clients effectively to generate profitable A-book results.Manage and control losses resulting from abusive trading activities.Develop new processes aimed at enhancing overall performance and efficiency in managing trading abuse or fraud.Contribute to the design of innovative automation solutions to streamline daily processes.Qualifications:Proven experience in a similar role (Fraud Analyst/Senior Dealer/Trading Support), ideally within a CFD brokerage.Strong knowledge of Forex and CFDs, including terminology, trading conditions, and calculations.Familiarity with potential fraud or abuse scenarios.Proficient in Excel/Google Sheets functions and documentation.Basic data analysis skills are advantageous.Skills:Strong analytical mindset with an eye for detail.Fluent in English, both verbal and written.Exceptional communication and interpersonal skills.Organizational and administrative prowess.Effective problem-solving abilities.Attitude:Proactive team player with strong initiative.Responsible, adaptable, and versatile.Possesses a pleasant personality combined with a dynamic professional demeanor.Motivated to learn and grow.Education:Bachelor's degree or higher in Mathematics, Statistics, Finance, or a related field.A minimum of 4 years of relevant experience in retail FX brokerage.Basic knowledge of SQL or Python is a plus.
Join our dynamic team as a Customer Care Specialist, where you'll play a pivotal role in ensuring customer satisfaction and enhancing our client experience. In this position, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and providing exceptional service to foster long-term relationships.
Join Freedom24, an innovative investment platform backed by the international financial group Freedom Holding Corp. (NASDAQ: FRHC), which offers clients worldwide access to over 1 million financial instruments. As we expand our presence across Europe, we are looking for a dynamic and results-oriented Sales and Personal Support Manager to engage with both prospective and existing clients, promoting our diverse range of investment products and services.The ideal candidate will possess a solid understanding of financial markets and demonstrate exceptional communication skills, enabling them to foster strong client relationships, provide tailored support, and exceed ambitious sales targets.Key Responsibilities:Actively engage with potential and current clients to promote Freedom24’s investment offerings.Deliver personalized client support, addressing questions related to trading, account management, and platform navigation.Surpass individual sales targets through effective relationship management and a consultative sales approach.Work collaboratively with the Head of Department to develop and implement sales strategies and initiatives.Maintain precise records of client interactions and activity reports in the CRM system.Stay informed on financial market trends, regulatory updates, and product offerings.
Join our dynamic team as an Associate in our Transfer Agency function, where your attention to detail will play a crucial role in ensuring the seamless and precise operation of our services. In this pivotal position, you will oversee essential processes related to investor servicing, uphold meticulous records, and collaborate with various teams to provide an exceptional client experience.Your Responsibilities:Investor Transaction ProcessingCarry out key Transfer Agency functions, including the timely and accurate processing of investor subscriptions, redemptions, and transfers. Assist in quality control reviews to guarantee that all outputs comply with internal policies, procedures, and regulatory requirements.Investor RecordkeepingEnsure the maintenance of precise and compliant investor records, safeguarding data integrity across all platforms. Regularly monitor updates and modifications to confirm that all information is complete, current, and ready for audit.Client & Investor SupportAct as the main point of contact within the team for daily inquiries from clients, investors, and fund managers. Operate within defined service levels, escalate issues as necessary, and ensure swift, professional resolutions.Cross-Functional CollaborationPartner closely with internal teams—including Client Services, Fund Accounting, and other MUFG departments—to efficiently address investor inquiries and resolve operational challenges. Provide support and guidance to team members to maintain high service standards.Process Improvement & Technology AdoptionWork alongside your Line Manager on testing, change requests, and the deployment of new technologies aimed at enhancing Transfer Agency operations and service delivery.Embodying Our ValuesSupport and advocate for MUFG’s core values: Trust, Challenge & Empowerment, Passion for Clients, and Openness & Honesty.
Freedom24 is a reputable online brokerage firm specializing in the US, European, and Asian stock markets. Headquartered in Cyprus, we offer a comprehensive array of services that span the global financial landscape.We are seeking an Operations Assistant to support our dynamic team with a diverse set of responsibilities that blend operational tasks with personal assistance. Your main objective will be to ensure flawless coordination of business processes, facilitate communication among teams and external partners, and assist in effective time management for the Director and the team.If you believe you are the right fit for us and we align with your career aspirations, we encourage you to explore this opportunity further.
Freedom24 is an established online brokerage firm registered in Cyprus, serving US, European, and Asian stock markets. The team values collaboration and individual contributions, working together to deliver financial market services. Role overview This Senior Office Secretary / Personal Assistant position in Limassol supports executive teams and senior management with a blend of business and personal administrative tasks. The role involves managing calendars, appointments, and correspondence, as well as handling confidential information and overseeing daily office operations. What you will do Provide comprehensive administrative support to executive teams, including calendar management and appointment preparation. Assist a senior executive with both personal and business-related tasks, such as meeting coordination and correspondence. Support senior management with complex administrative activities and special projects. Oversee daily office operations, ensuring smooth documentation flow and effective office coordination. Manage internal and external communications, including emails, calls, visitor interactions, and official correspondence. Maintain document management and filing systems with accuracy and confidentiality. Coordinate office management tasks, such as procurement of supplies, vendor management, and liaising with service providers. Identify opportunities to improve administrative and office processes while maintaining high service standards. Handle sensitive corporate information with strict confidentiality. Requirements Experience as an Office Secretary, Office Manager, or Personal Assistant. Background in coordinating administrative functions and calendar management. Strong organizational, time-management, and prioritization skills. Excellent written and verbal communication skills in Russian and English; other languages are a plus. Proficiency with MS Office (Word, Excel, Outlook) and office management tools. Attention to detail, accuracy, and a process-oriented mindset. Ability to multitask in a multi-office environment. Professional, proactive, and service-focused approach. Preferred: Diploma or degree in Business Administration or a related field. Benefits Work in a modern office in central Limassol with a collaborative team. Visa sponsorship available for eligible candidates.
