Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Mid to Senior
About the job
Pipedrive is hiring a Director of Customer Analytics in Lisbon, Portugal. This role leads the customer analytics team, guiding the development of analytical frameworks and overseeing data analysis to support business goals. The Director translates complex data into clear, actionable strategies that improve customer satisfaction and business performance.
Key Responsibilities
Lead and mentor the customer analytics team
Develop and refine analytical frameworks for customer insights
Oversee data analysis processes to ensure accuracy and relevance
Translate data findings into business strategies that enhance customer experience
Work closely with teams across the company to promote data-driven decision-making
Collaboration and Impact
This position works cross-functionally, helping to shape the future of customer experience at Pipedrive. The Director plays a key role in fostering a culture where decisions are grounded in data.
Role Overview Pipedrive is hiring a Director of Customer Analytics in Lisbon, Portugal. This role leads the customer analytics team, guiding the development of analytical frameworks and overseeing data analysis to support business goals. The Director translates complex data into clear, actionable strategies that improve customer satisfaction and business per…
At Veeva Systems, we are driven by our mission to revolutionize the life sciences industry through innovative cloud solutions. Our commitment to delivering exceptional value has positioned us as one of the fastest-growing SaaS companies, with over $2 billion in revenue last fiscal year and vast potential for future growth.Grounded in our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—we are proud to be recognized as a public benefit corporation (PBC), dedicated to balancing the interests of our customers, employees, society, and investors.As a fully remote company, we empower our employees to work in their preferred environments, whether from home or in the office, promoting a culture of flexibility and productivity.Join us in our mission to transform the life sciences sector, making a meaningful impact on our customers, employees, and communities.Position OverviewThe Analytics Engineer role is pivotal within Veeva OpenData Commercial, as we provide essential reference data across the healthcare ecosystem to enhance commercial sales execution, compliance, and analytical capabilities.In this role, you will develop maintenance jobs to transform, clean, and validate data from diverse sources, leveraging Python for data processing. Your contributions will significantly influence customer satisfaction by ensuring the accuracy, availability, and quality of data.Additionally, you will engage in classic analytical tasks, including generating ad-hoc reports and visual reporting, further enhancing our data-driven decision-making capabilities.
Join NielsenIQ as a Price & Promotions Analytics Consultant, where you will leverage your analytical skills to drive insights and support strategic decision-making for our clients. In this dynamic role, you will analyze pricing strategies and promotional effectiveness, providing actionable recommendations that enhance business performance.
Join Upwork Inc. (Nasdaq: UPWK), a leading platform connecting businesses with a diverse range of global, AI-driven talent across various contingent work types, including freelance and payrolled employment. Our offerings encompass the Upwork Marketplace, providing seamless access to top-tier professionals worldwide, as well as Lifted, a dedicated solution for enterprises to efficiently source, contract, manage, and compensate talent. From Fortune 100 companies to innovative startups, organizations trust Upwork Inc. to discover expert talent, harness AI-enhanced work solutions, and facilitate transformative business operations. With access to professionals skilled in over 10,000 areas—including AI & machine learning, software development, sales & marketing, customer support, and finance—Upwork empowers businesses of all sizes to scale, innovate, and adapt to the future of work.Since our inception, we have successfully processed over $30 billion in transactions, fulfilling our mission to create opportunities in every work era. Discover more about the Upwork Marketplace at Upwork.com and connect with us on LinkedIn, Facebook, Instagram, TikTok, and X. Learn more about Lifted at Go-Lifted and follow us on LinkedIn.
At Upwork Inc. (Nasdaq: UPWK), we are on a mission to connect businesses with exceptional global talent powered by AI across various contingent work types, including freelance, fractional, and payrolled solutions. Our diverse portfolio includes the Upwork Marketplace, which provides businesses with on-demand access to a vast pool of skilled professionals worldwide, and Lifted, a tailor-made solution enabling enterprise organizations to source, manage, contract, and pay talent across all areas of contingent work. From Fortune 100 companies to small startups, Upwork Inc. is the trusted partner for businesses seeking expert talent, AI-enhanced work solutions, and transformative growth strategies. With access to over 10,000 skills in AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, we empower organizations of all sizes to innovate and adapt to the evolving workforce landscape.Since our inception, Upwork Inc. has facilitated over $30 billion in transactions and services, fulfilling our commitment to creating opportunities in every work era. Discover more about our offerings at Upwork.com and connect with us on LinkedIn, Facebook, Instagram, TikTok, and X. For insights into Lifted, visit Go-Lifted and follow us on LinkedIn.Join our Marketing Analytics team as we strive to enhance our growth strategies and amplify our organic discovery. As a Senior Marketing Analyst specializing in SEO and Large Language Models (LLM), you will spearhead initiatives to navigate the evolving digital landscape. You will develop measurement frameworks that empower us to excel in both traditional search and the new realm of AI-driven discovery. This role offers an exciting challenge, from assessing long-tail keyword performance to analyzing the influence of conversational AI products on our marketplace visibility. Collaborate with SEO managers, product teams, and data scientists to provide insights that will define our organic growth strategy in an AI-driven search environment.
Join fusionconsulting as a Data Governance Specialist where you will play a pivotal role in enhancing our data analytics capabilities. You will be responsible for establishing data governance frameworks that ensure data quality, compliance, and security while leveraging state-of-the-art analytics tools.Your expertise will help us drive strategic decisions and foster a data-driven culture within the organization. Collaborate with cross-functional teams to implement best practices in data management and analytics.
About the Role We are looking for an accomplished Senior Data/Business Analyst to significantly enhance our Marketing Analytics and Reporting capabilities. This position offers a balanced combination of hands-on reporting and analysis (50%) alongside dashboard development and reporting automation (50%), emphasizing accountability, precision, and scalability. As an individual contributor, you will take ownership of reporting outputs, influence measurement standards, and assist in transitioning the organization from fragmented and manual analytics to more consistent, automated, and reliable insights. The ideal candidate thrives in an evolving analytics landscape and is eager to refine data capture, analysis, and utilization processes. Responsibilities: Design, develop, and continuously improve Tableau dashboards to evaluate campaign performance, channel effectiveness, and funnel outcomes. Lead the creation of recurring performance reports and executive-ready scorecards, integrating automated dashboards with in-depth analysis. Act as a subject matter expert in marketing performance reporting, proactively spotting trends, issues, and opportunities for optimization. Facilitate the shift from manual reporting to scalable, standardized, and self-service dashboards. Analyze and synthesize data from various Martech and CRM platforms, including GA4, Salesforce, HubSpot, Cvent, LinkedIn, YouTube, X, Brightcove, and others. Ensure data accuracy across systems, actively identifying discrepancies, tracking gaps, and resolving data quality issues. Collaborate with CRM and marketing operations teams to shape the structure of data pipelines, schemas, and reporting views. Support and uphold UTM standards and campaign tracking governance to guarantee consistent attribution and measurement. Assist in maintaining structured campaign hierarchies (e.g., parent/child campaigns) to support reliable reporting. Contribute to the definition and documentation of metrics, KPIs, and reporting standards used across marketing and sales. Partner with marketing, sales, and various stakeholders to transform business objectives into effective reporting and insights. Communicate insights, assumptions, and limitations clearly to both technical and non-technical audiences. Required Qualifications: 2-6 years of experience in data analysis, business analytics, or marketing analytics. Proficient with Tableau and other data visualization tools. Strong analytical skills with a focus on data-driven decision-making. Excellent communication and presentation abilities. Experience in marketing analytics tools and platforms.
Role overview Dashlane is hiring a Director of Engineering in Lisbon, Portugal. This leader will guide engineering teams as part of the company’s broader leadership group. The Director will help shape the technical direction for Dashlane’s security products and play a key role in building a collaborative, high-performing culture. What you will do Lead and mentor engineering teams working on security solutions Set and influence the strategic direction for engineering initiatives Work closely with other leaders to ensure Dashlane’s products meet and exceed customer expectations Promote a culture of excellence and teamwork within the engineering organization What we are looking for Proven experience in software development Demonstrated success managing and growing engineering teams Ability to drive technical strategy and foster collaboration This position is based in Lisbon, Portugal.
Role Overview ValGenesis is hiring a Director of Human Resources (EMEA) for a 12-month fixed-term contract based in Lisbon. This role covers maternity leave for the current HR Director for EMEA. The Director will oversee all HR operations across the EMEA region, ensuring alignment with business strategy, regulatory compliance, and readiness for growth. About ValGenesis ValGenesis provides digital validation platforms for life sciences companies. Our products support 30 of the top 50 global pharmaceutical and biotech organizations in their digital transformation journeys. Headquartered in Santa Clara, ValGenesis employs 570 professionals worldwide. Learn more about us at valgenesis.com/about. EMEA Presence The EMEA division is expanding, with a European headquarters in Lisbon and remote team members in Ireland, the UK, Germany, Switzerland, the Netherlands, and Spain. What You Will Do Manage HR operations throughout the EMEA region Ensure HR practices align with company strategy and comply with local regulations Support and coach the European Leadership team Contribute to the ongoing improvement of HR operations and employee experience Who We’re Looking For Experience operating at both strategic and tactical HR levels Ability to collaborate closely with leadership and provide effective HR support Readiness to work in a scaling, multinational environment Work Arrangement This is a hybrid position based in Lisbon. The schedule requires three days per week in the office.
At SIXT, we are revolutionizing the operations of leading product organizations through the power of AI. In this pivotal role, you will be the foremost expert for all AI-related projects within the RENT Booking organization, guiding the integration of AI into product management workflows, engineering practices, and design methodologies. You will spearhead the transformation of a traditional product organization into a powerhouse enhanced by AI, embedding tools, frameworks, and best practices that boost productivity, expedite decision-making, and unleash unprecedented levels of impact. This is a hands-on leadership role where your technical expertise, product vision, and AI proficiency will empower teams, influence stakeholders, and drive the evolution of AI-powered product operations at SIXT.YOUR ROLE AT SIXTAct as the principal AI authority, providing guidance to Product Managers, Engineers, and Designers on AI adoption, tools, and best practices.Design and execute an AI-enhanced product workflow system, incorporating tools such as Claude Code, Claude Cowork, and autonomous AI agents into daily operations.Lead the organizational AI transformation by defining a roadmap for AI maturity, establishing standards for prompt engineering, and promoting AI literacy across teams.Collaborate with stakeholders from Product, Engineering, Design, and Data to identify impactful AI opportunities and prioritize initiatives with measurable business outcomes.Promote AI throughout the organization via workshops, playbooks, coaching sessions, and practical guidance, fostering adoption and cultural shifts.Establish success metrics for AI integration and outcomes, ensuring thorough tracking and ongoing optimization of AI-enabled processes.
Join us at Turner Townsend as a Project Director specializing in Data Centres. In this pivotal role, you will lead complex projects, ensuring they are delivered on time and within budget while meeting our clients’ high standards. Your expertise will be crucial in managing stakeholder relationships and overseeing project teams to drive successful outcomes.
Join Sixt, a leading provider in mobility solutions, as a Customer Experience Trainer. In this pivotal role, you will develop and implement training programs aimed at enhancing customer service skills and ensuring that our team delivers exceptional service experiences. Your expertise will be crucial in fostering a customer-centric culture, equipping team members with the knowledge and skills necessary to meet and exceed customer expectations.As a Customer Experience Trainer, you will create engaging training materials, conduct workshops, and provide ongoing support to staff. You will assess training needs and help integrate best practices within our operations. This position is perfect for those passionate about customer service and eager to contribute to the growth of a dynamic team.
ABOUT US At Indie Campers, we are redefining the campervan experience, making road trips accessible to everyone. Our innovative digital platform is designed with the customer in mind, creating a seamless booking experience for unforgettable adventures at unbeatable prices. With over a million nights booked through our platform, we have proudly served more than 300,000 travelers from 169 countries. Our offerings are diverse and continuously evolving, including short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles. Driven by technology, we face exciting challenges that demand top talent and a commitment to excellence. As we expand our team, we invite those who share our vision to join us on this remarkable journey. THE ROLE As the Corporate Finance Director at Indie Campers, you will spearhead the department that underpins our business strategy and model. You will coordinate across various areas, including Fleet Financing, Bank & Investor Relations, M&A, Tax & Incentives, and Insurance. This role is based in our Lisbon headquarters, reporting directly to the CFO, and collaborating closely with key stakeholders across Operations, Revenue, Product & Engineering, People, and the CEO Office. WHAT WILL YOU WORK ON? Develop and manage the funding strategy for operational and investment plans. Oversee credit approvals, deal negotiations, contract terms, payment operations, and financial modeling for campervan financing. Identify and execute strategic M&A opportunities, leading the overall process. Formulate insurance strategies, ensuring alignment with pricing and coverage needs. Manage cash flow, credit lines, and investment rounds to ensure financial stability, especially within a seasonal business model. Coordinate treasury activities to align with corporate finance functions. Oversee grants, tax incentives, and transfer pricing strategies. WHO ARE WE LOOKING FOR? Bachelor's or Master's degree in Finance, Economics, Business Administration, or a related field. 8+ years of experience in Corporate Finance, M&A, Investment Banking, or Private Equity. 3+ years in a leadership role within finance.
Pipedrive creates cloud-based tools designed to help sales and marketing teams organize their daily work. Since 2010, more than 100,000 companies across 179 countries have used Pipedrive. The company has grown from five founders to over 850 employees, representing more than 50 nationalities, with offices throughout Europe and the United States. In 2020, Pipedrive became Estonia’s fifth unicorn after a majority investment from Vista Equity Partners. The Senior Customer Success Manager position is based in Lisbon, Portugal. This role centers on building and maintaining relationships with executive stakeholders at assigned accounts. The focus is on guiding customers through onboarding, encouraging user adoption, and supporting ongoing engagement. The aim is to help customers reach their goals, retain their business, and uncover new revenue opportunities for Pipedrive. What you will do Act as a trusted advisor to executive-level customers Guide new accounts through onboarding and ensure a smooth start Encourage user adoption and continued engagement with Pipedrive’s platform Learn about each customer’s business needs and suggest practical next steps Showcase product value to increase satisfaction and retention Find and pursue upsell opportunities within existing accounts Protect and grow annual recurring revenue Requirements History of achieving high customer satisfaction scores Experience retaining clients and expanding revenue through successful sales
Atlean World is a leading HR SaaS Consultant dedicated to fostering multicultural workplaces as the new norm. We excel in multilingual markets, ensuring a seamless and enjoyable recruitment journey for candidates.Your Next Job, Without Boundaries! We are excited to offer an incredible work opportunity in Lisbon, Portugal for the position of Italian Customer Advisor.Why consider the Customer Advisor Specialist role for your personal and professional growth?Experience vibrant living in Lisbon while embracing diverse cultures.Represent a prestigious global brand.Access to rapid career advancement opportunities.Your Daily Responsibilities:Engage in specialized training for the product/service you will support.Utilize your troubleshooting skills to assist customers.Become a product expert.Provide support through email, chat, and phone calls.Infuse your positive energy into every interaction.Focus on a specific brand.What do you need to thrive in this role?Language Skills: Fluent in Italian and proficient in English.Tech Enthusiasm: Curiosity about the latest technologies.Customer Service Experience: Previous experience is a plus.Strong Communication Skills: Ability to communicate effectively.Empathy: Understanding customer needs.What benefits await you?Enjoy life in joyful Lisbon.Experience rapid growth with a 12-month renewable contract.Receive Portuguese perks: meal vouchers and 2 extra salaries.Benefit from private health insurance after 6 months.Relocation Package Includes:Flight expenses covered.Airport pick-up and settling assistance.Accommodation in shared apartments provided.Complimentary Portuguese language lessons.Free participation in sports activities.Join us for football tournaments, beach barbecues, surf lessons, and cultural events! Make this your Next Job Without Boundaries! Atlean World will be your recruitment partner throughout your journey:Upon applying, one of our expert recruiters will contact you for a friendly conversation, diving into the details of the role to help you understand all aspects.Have questions? Our recruiters are here to provide answers and ensure you have a clear understanding of the opportunity.
Managing expenditures can often be a complex and tedious task, creating challenges not only for finance teams but for employees as well. At Pleo, we are transforming how organizations handle their spending. We provide intuitive spend solutions that empower finance teams and employees alike, enabling them to manage their finances effortlessly and efficiently, all while inspiring businesses to 'go beyond'.The name 'Pleo' translates to 'more than you’d expect', and this principle has guided our success over the past decade.As we continue our growth journey, we recognize that every decision we make significantly affects our over 40,000 customers, our business, and our shared success. We are seeking individuals who take pride in identifying customer needs, transforming complex challenges into straightforward solutions, and respectfully challenging the status quo—all while aiming high. With our ambitious drive, we acknowledge that we are still learning, and that’s part of the excitement! Our team comprises over 850 passionate individuals from more than 100 different nationalities, united in our mission to redefine business spending.We are currently on the lookout for a Senior Customer Support Associate to join our customer support team at Pleo on a fixed-term contract for 12 months.In this role, you will play a crucial part in ensuring that Pleo customers receive exceptional service as we expand our operations. If you are a seasoned customer support professional eager to assist with a dynamic product in the Fintech sector, this is the perfect opportunity for you!
At Pipedrive, we are firm believers that exceptional talent is essential for creating outstanding products. Our team embodies our core values, and we prioritize these principles in our hiring process. Since our inception in 2010, we have dedicated ourselves to empowering sales and marketing teams with intuitive, powerful tools designed to streamline daily tasks. Today, our cloud-based software is relied upon by over 100,000 companies across 179 countries. Our journey has transformed us from a small team of five to an international workforce of over 850 professionals from more than 50 nationalities, with offices strategically located across Europe and the US. In 2020, we welcomed a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data, and tech-driven businesses, positioning Pipedrive as Estonia's fifth unicorn.We are seeking a dynamic Director of R&D Operations to redefine the collaboration between our Product, Engineering, and Design (PED) teams to drive impactful results. This pivotal role will connect our strategic vision with the execution of daily R&D operations, ensuring alignment with long-term business objectives. You will work closely with senior leadership, including the Chief Product and Technology Officer (CPTO), to guarantee that our R&D investments, processes, and teams are synchronized, efficient, and prepared for growth.
Join NielsenIQ as a Senior Global Retention Analyst and play a pivotal role in enhancing customer loyalty across our global markets. This position is ideal for analytical minds who thrive in a dynamic environment and are eager to drive meaningful insights that influence retention strategies.The successful candidate will leverage data analytics and marketing expertise to develop strategies that enhance customer engagement and retention. You will collaborate with cross-functional teams to implement solutions that significantly impact our customer base.
Are you enthusiastic about customer support and technology? Join one of the leading BPO companies in Lisbon! Our client is a globally recognized leader and one of the largest employers in Portugal, consistently hailed as an exceptional workplace. They have been acknowledged multiple times by the Great Place to Work Institute and Exame Magazine as one of the best companies to work for in Portugal.Your primary responsibility as a Customer Support Agent will be to deliver outstanding service to customers while collaborating with prestigious global brands.Your Responsibilities:Manage inbound calls and address customer inquiries effectively;Provide timely and empathetic support to resolve customer service issues;Ensure accurate data input regarding customer inquiries and feedback in the customer service database;Troubleshoot using open-ended questions, support documents, and system training;Offer solutions to common problems or frequently asked questions.
Role overview The Principal Customer Success Manager at PagerDuty, Inc. in Lisbon plays a central role in helping customers realize value from the PagerDuty platform. This position leads strategic work with clients, aiming to build satisfaction and encourage strong product adoption. What you will do Guide customers from onboarding through ongoing support, making sure their experience is smooth at every stage. Work directly with clients to understand their goals and business needs. Deliver solutions tailored to each customer, supporting them in reaching their objectives with PagerDuty. Lead key initiatives that drive successful implementations and long-term customer success.
Role Overview Pipedrive is hiring a Director of Customer Analytics in Lisbon, Portugal. This role leads the customer analytics team, guiding the development of analytical frameworks and overseeing data analysis to support business goals. The Director translates complex data into clear, actionable strategies that improve customer satisfaction and business per…
At Veeva Systems, we are driven by our mission to revolutionize the life sciences industry through innovative cloud solutions. Our commitment to delivering exceptional value has positioned us as one of the fastest-growing SaaS companies, with over $2 billion in revenue last fiscal year and vast potential for future growth.Grounded in our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—we are proud to be recognized as a public benefit corporation (PBC), dedicated to balancing the interests of our customers, employees, society, and investors.As a fully remote company, we empower our employees to work in their preferred environments, whether from home or in the office, promoting a culture of flexibility and productivity.Join us in our mission to transform the life sciences sector, making a meaningful impact on our customers, employees, and communities.Position OverviewThe Analytics Engineer role is pivotal within Veeva OpenData Commercial, as we provide essential reference data across the healthcare ecosystem to enhance commercial sales execution, compliance, and analytical capabilities.In this role, you will develop maintenance jobs to transform, clean, and validate data from diverse sources, leveraging Python for data processing. Your contributions will significantly influence customer satisfaction by ensuring the accuracy, availability, and quality of data.Additionally, you will engage in classic analytical tasks, including generating ad-hoc reports and visual reporting, further enhancing our data-driven decision-making capabilities.
Join NielsenIQ as a Price & Promotions Analytics Consultant, where you will leverage your analytical skills to drive insights and support strategic decision-making for our clients. In this dynamic role, you will analyze pricing strategies and promotional effectiveness, providing actionable recommendations that enhance business performance.
Join Upwork Inc. (Nasdaq: UPWK), a leading platform connecting businesses with a diverse range of global, AI-driven talent across various contingent work types, including freelance and payrolled employment. Our offerings encompass the Upwork Marketplace, providing seamless access to top-tier professionals worldwide, as well as Lifted, a dedicated solution for enterprises to efficiently source, contract, manage, and compensate talent. From Fortune 100 companies to innovative startups, organizations trust Upwork Inc. to discover expert talent, harness AI-enhanced work solutions, and facilitate transformative business operations. With access to professionals skilled in over 10,000 areas—including AI & machine learning, software development, sales & marketing, customer support, and finance—Upwork empowers businesses of all sizes to scale, innovate, and adapt to the future of work.Since our inception, we have successfully processed over $30 billion in transactions, fulfilling our mission to create opportunities in every work era. Discover more about the Upwork Marketplace at Upwork.com and connect with us on LinkedIn, Facebook, Instagram, TikTok, and X. Learn more about Lifted at Go-Lifted and follow us on LinkedIn.
At Upwork Inc. (Nasdaq: UPWK), we are on a mission to connect businesses with exceptional global talent powered by AI across various contingent work types, including freelance, fractional, and payrolled solutions. Our diverse portfolio includes the Upwork Marketplace, which provides businesses with on-demand access to a vast pool of skilled professionals worldwide, and Lifted, a tailor-made solution enabling enterprise organizations to source, manage, contract, and pay talent across all areas of contingent work. From Fortune 100 companies to small startups, Upwork Inc. is the trusted partner for businesses seeking expert talent, AI-enhanced work solutions, and transformative growth strategies. With access to over 10,000 skills in AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, we empower organizations of all sizes to innovate and adapt to the evolving workforce landscape.Since our inception, Upwork Inc. has facilitated over $30 billion in transactions and services, fulfilling our commitment to creating opportunities in every work era. Discover more about our offerings at Upwork.com and connect with us on LinkedIn, Facebook, Instagram, TikTok, and X. For insights into Lifted, visit Go-Lifted and follow us on LinkedIn.Join our Marketing Analytics team as we strive to enhance our growth strategies and amplify our organic discovery. As a Senior Marketing Analyst specializing in SEO and Large Language Models (LLM), you will spearhead initiatives to navigate the evolving digital landscape. You will develop measurement frameworks that empower us to excel in both traditional search and the new realm of AI-driven discovery. This role offers an exciting challenge, from assessing long-tail keyword performance to analyzing the influence of conversational AI products on our marketplace visibility. Collaborate with SEO managers, product teams, and data scientists to provide insights that will define our organic growth strategy in an AI-driven search environment.
Join fusionconsulting as a Data Governance Specialist where you will play a pivotal role in enhancing our data analytics capabilities. You will be responsible for establishing data governance frameworks that ensure data quality, compliance, and security while leveraging state-of-the-art analytics tools.Your expertise will help us drive strategic decisions and foster a data-driven culture within the organization. Collaborate with cross-functional teams to implement best practices in data management and analytics.
About the Role We are looking for an accomplished Senior Data/Business Analyst to significantly enhance our Marketing Analytics and Reporting capabilities. This position offers a balanced combination of hands-on reporting and analysis (50%) alongside dashboard development and reporting automation (50%), emphasizing accountability, precision, and scalability. As an individual contributor, you will take ownership of reporting outputs, influence measurement standards, and assist in transitioning the organization from fragmented and manual analytics to more consistent, automated, and reliable insights. The ideal candidate thrives in an evolving analytics landscape and is eager to refine data capture, analysis, and utilization processes. Responsibilities: Design, develop, and continuously improve Tableau dashboards to evaluate campaign performance, channel effectiveness, and funnel outcomes. Lead the creation of recurring performance reports and executive-ready scorecards, integrating automated dashboards with in-depth analysis. Act as a subject matter expert in marketing performance reporting, proactively spotting trends, issues, and opportunities for optimization. Facilitate the shift from manual reporting to scalable, standardized, and self-service dashboards. Analyze and synthesize data from various Martech and CRM platforms, including GA4, Salesforce, HubSpot, Cvent, LinkedIn, YouTube, X, Brightcove, and others. Ensure data accuracy across systems, actively identifying discrepancies, tracking gaps, and resolving data quality issues. Collaborate with CRM and marketing operations teams to shape the structure of data pipelines, schemas, and reporting views. Support and uphold UTM standards and campaign tracking governance to guarantee consistent attribution and measurement. Assist in maintaining structured campaign hierarchies (e.g., parent/child campaigns) to support reliable reporting. Contribute to the definition and documentation of metrics, KPIs, and reporting standards used across marketing and sales. Partner with marketing, sales, and various stakeholders to transform business objectives into effective reporting and insights. Communicate insights, assumptions, and limitations clearly to both technical and non-technical audiences. Required Qualifications: 2-6 years of experience in data analysis, business analytics, or marketing analytics. Proficient with Tableau and other data visualization tools. Strong analytical skills with a focus on data-driven decision-making. Excellent communication and presentation abilities. Experience in marketing analytics tools and platforms.
Role overview Dashlane is hiring a Director of Engineering in Lisbon, Portugal. This leader will guide engineering teams as part of the company’s broader leadership group. The Director will help shape the technical direction for Dashlane’s security products and play a key role in building a collaborative, high-performing culture. What you will do Lead and mentor engineering teams working on security solutions Set and influence the strategic direction for engineering initiatives Work closely with other leaders to ensure Dashlane’s products meet and exceed customer expectations Promote a culture of excellence and teamwork within the engineering organization What we are looking for Proven experience in software development Demonstrated success managing and growing engineering teams Ability to drive technical strategy and foster collaboration This position is based in Lisbon, Portugal.
Role Overview ValGenesis is hiring a Director of Human Resources (EMEA) for a 12-month fixed-term contract based in Lisbon. This role covers maternity leave for the current HR Director for EMEA. The Director will oversee all HR operations across the EMEA region, ensuring alignment with business strategy, regulatory compliance, and readiness for growth. About ValGenesis ValGenesis provides digital validation platforms for life sciences companies. Our products support 30 of the top 50 global pharmaceutical and biotech organizations in their digital transformation journeys. Headquartered in Santa Clara, ValGenesis employs 570 professionals worldwide. Learn more about us at valgenesis.com/about. EMEA Presence The EMEA division is expanding, with a European headquarters in Lisbon and remote team members in Ireland, the UK, Germany, Switzerland, the Netherlands, and Spain. What You Will Do Manage HR operations throughout the EMEA region Ensure HR practices align with company strategy and comply with local regulations Support and coach the European Leadership team Contribute to the ongoing improvement of HR operations and employee experience Who We’re Looking For Experience operating at both strategic and tactical HR levels Ability to collaborate closely with leadership and provide effective HR support Readiness to work in a scaling, multinational environment Work Arrangement This is a hybrid position based in Lisbon. The schedule requires three days per week in the office.
At SIXT, we are revolutionizing the operations of leading product organizations through the power of AI. In this pivotal role, you will be the foremost expert for all AI-related projects within the RENT Booking organization, guiding the integration of AI into product management workflows, engineering practices, and design methodologies. You will spearhead the transformation of a traditional product organization into a powerhouse enhanced by AI, embedding tools, frameworks, and best practices that boost productivity, expedite decision-making, and unleash unprecedented levels of impact. This is a hands-on leadership role where your technical expertise, product vision, and AI proficiency will empower teams, influence stakeholders, and drive the evolution of AI-powered product operations at SIXT.YOUR ROLE AT SIXTAct as the principal AI authority, providing guidance to Product Managers, Engineers, and Designers on AI adoption, tools, and best practices.Design and execute an AI-enhanced product workflow system, incorporating tools such as Claude Code, Claude Cowork, and autonomous AI agents into daily operations.Lead the organizational AI transformation by defining a roadmap for AI maturity, establishing standards for prompt engineering, and promoting AI literacy across teams.Collaborate with stakeholders from Product, Engineering, Design, and Data to identify impactful AI opportunities and prioritize initiatives with measurable business outcomes.Promote AI throughout the organization via workshops, playbooks, coaching sessions, and practical guidance, fostering adoption and cultural shifts.Establish success metrics for AI integration and outcomes, ensuring thorough tracking and ongoing optimization of AI-enabled processes.
Join us at Turner Townsend as a Project Director specializing in Data Centres. In this pivotal role, you will lead complex projects, ensuring they are delivered on time and within budget while meeting our clients’ high standards. Your expertise will be crucial in managing stakeholder relationships and overseeing project teams to drive successful outcomes.
Join Sixt, a leading provider in mobility solutions, as a Customer Experience Trainer. In this pivotal role, you will develop and implement training programs aimed at enhancing customer service skills and ensuring that our team delivers exceptional service experiences. Your expertise will be crucial in fostering a customer-centric culture, equipping team members with the knowledge and skills necessary to meet and exceed customer expectations.As a Customer Experience Trainer, you will create engaging training materials, conduct workshops, and provide ongoing support to staff. You will assess training needs and help integrate best practices within our operations. This position is perfect for those passionate about customer service and eager to contribute to the growth of a dynamic team.
ABOUT US At Indie Campers, we are redefining the campervan experience, making road trips accessible to everyone. Our innovative digital platform is designed with the customer in mind, creating a seamless booking experience for unforgettable adventures at unbeatable prices. With over a million nights booked through our platform, we have proudly served more than 300,000 travelers from 169 countries. Our offerings are diverse and continuously evolving, including short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles. Driven by technology, we face exciting challenges that demand top talent and a commitment to excellence. As we expand our team, we invite those who share our vision to join us on this remarkable journey. THE ROLE As the Corporate Finance Director at Indie Campers, you will spearhead the department that underpins our business strategy and model. You will coordinate across various areas, including Fleet Financing, Bank & Investor Relations, M&A, Tax & Incentives, and Insurance. This role is based in our Lisbon headquarters, reporting directly to the CFO, and collaborating closely with key stakeholders across Operations, Revenue, Product & Engineering, People, and the CEO Office. WHAT WILL YOU WORK ON? Develop and manage the funding strategy for operational and investment plans. Oversee credit approvals, deal negotiations, contract terms, payment operations, and financial modeling for campervan financing. Identify and execute strategic M&A opportunities, leading the overall process. Formulate insurance strategies, ensuring alignment with pricing and coverage needs. Manage cash flow, credit lines, and investment rounds to ensure financial stability, especially within a seasonal business model. Coordinate treasury activities to align with corporate finance functions. Oversee grants, tax incentives, and transfer pricing strategies. WHO ARE WE LOOKING FOR? Bachelor's or Master's degree in Finance, Economics, Business Administration, or a related field. 8+ years of experience in Corporate Finance, M&A, Investment Banking, or Private Equity. 3+ years in a leadership role within finance.
Pipedrive creates cloud-based tools designed to help sales and marketing teams organize their daily work. Since 2010, more than 100,000 companies across 179 countries have used Pipedrive. The company has grown from five founders to over 850 employees, representing more than 50 nationalities, with offices throughout Europe and the United States. In 2020, Pipedrive became Estonia’s fifth unicorn after a majority investment from Vista Equity Partners. The Senior Customer Success Manager position is based in Lisbon, Portugal. This role centers on building and maintaining relationships with executive stakeholders at assigned accounts. The focus is on guiding customers through onboarding, encouraging user adoption, and supporting ongoing engagement. The aim is to help customers reach their goals, retain their business, and uncover new revenue opportunities for Pipedrive. What you will do Act as a trusted advisor to executive-level customers Guide new accounts through onboarding and ensure a smooth start Encourage user adoption and continued engagement with Pipedrive’s platform Learn about each customer’s business needs and suggest practical next steps Showcase product value to increase satisfaction and retention Find and pursue upsell opportunities within existing accounts Protect and grow annual recurring revenue Requirements History of achieving high customer satisfaction scores Experience retaining clients and expanding revenue through successful sales
Atlean World is a leading HR SaaS Consultant dedicated to fostering multicultural workplaces as the new norm. We excel in multilingual markets, ensuring a seamless and enjoyable recruitment journey for candidates.Your Next Job, Without Boundaries! We are excited to offer an incredible work opportunity in Lisbon, Portugal for the position of Italian Customer Advisor.Why consider the Customer Advisor Specialist role for your personal and professional growth?Experience vibrant living in Lisbon while embracing diverse cultures.Represent a prestigious global brand.Access to rapid career advancement opportunities.Your Daily Responsibilities:Engage in specialized training for the product/service you will support.Utilize your troubleshooting skills to assist customers.Become a product expert.Provide support through email, chat, and phone calls.Infuse your positive energy into every interaction.Focus on a specific brand.What do you need to thrive in this role?Language Skills: Fluent in Italian and proficient in English.Tech Enthusiasm: Curiosity about the latest technologies.Customer Service Experience: Previous experience is a plus.Strong Communication Skills: Ability to communicate effectively.Empathy: Understanding customer needs.What benefits await you?Enjoy life in joyful Lisbon.Experience rapid growth with a 12-month renewable contract.Receive Portuguese perks: meal vouchers and 2 extra salaries.Benefit from private health insurance after 6 months.Relocation Package Includes:Flight expenses covered.Airport pick-up and settling assistance.Accommodation in shared apartments provided.Complimentary Portuguese language lessons.Free participation in sports activities.Join us for football tournaments, beach barbecues, surf lessons, and cultural events! Make this your Next Job Without Boundaries! Atlean World will be your recruitment partner throughout your journey:Upon applying, one of our expert recruiters will contact you for a friendly conversation, diving into the details of the role to help you understand all aspects.Have questions? Our recruiters are here to provide answers and ensure you have a clear understanding of the opportunity.
Managing expenditures can often be a complex and tedious task, creating challenges not only for finance teams but for employees as well. At Pleo, we are transforming how organizations handle their spending. We provide intuitive spend solutions that empower finance teams and employees alike, enabling them to manage their finances effortlessly and efficiently, all while inspiring businesses to 'go beyond'.The name 'Pleo' translates to 'more than you’d expect', and this principle has guided our success over the past decade.As we continue our growth journey, we recognize that every decision we make significantly affects our over 40,000 customers, our business, and our shared success. We are seeking individuals who take pride in identifying customer needs, transforming complex challenges into straightforward solutions, and respectfully challenging the status quo—all while aiming high. With our ambitious drive, we acknowledge that we are still learning, and that’s part of the excitement! Our team comprises over 850 passionate individuals from more than 100 different nationalities, united in our mission to redefine business spending.We are currently on the lookout for a Senior Customer Support Associate to join our customer support team at Pleo on a fixed-term contract for 12 months.In this role, you will play a crucial part in ensuring that Pleo customers receive exceptional service as we expand our operations. If you are a seasoned customer support professional eager to assist with a dynamic product in the Fintech sector, this is the perfect opportunity for you!
At Pipedrive, we are firm believers that exceptional talent is essential for creating outstanding products. Our team embodies our core values, and we prioritize these principles in our hiring process. Since our inception in 2010, we have dedicated ourselves to empowering sales and marketing teams with intuitive, powerful tools designed to streamline daily tasks. Today, our cloud-based software is relied upon by over 100,000 companies across 179 countries. Our journey has transformed us from a small team of five to an international workforce of over 850 professionals from more than 50 nationalities, with offices strategically located across Europe and the US. In 2020, we welcomed a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data, and tech-driven businesses, positioning Pipedrive as Estonia's fifth unicorn.We are seeking a dynamic Director of R&D Operations to redefine the collaboration between our Product, Engineering, and Design (PED) teams to drive impactful results. This pivotal role will connect our strategic vision with the execution of daily R&D operations, ensuring alignment with long-term business objectives. You will work closely with senior leadership, including the Chief Product and Technology Officer (CPTO), to guarantee that our R&D investments, processes, and teams are synchronized, efficient, and prepared for growth.
Join NielsenIQ as a Senior Global Retention Analyst and play a pivotal role in enhancing customer loyalty across our global markets. This position is ideal for analytical minds who thrive in a dynamic environment and are eager to drive meaningful insights that influence retention strategies.The successful candidate will leverage data analytics and marketing expertise to develop strategies that enhance customer engagement and retention. You will collaborate with cross-functional teams to implement solutions that significantly impact our customer base.
Are you enthusiastic about customer support and technology? Join one of the leading BPO companies in Lisbon! Our client is a globally recognized leader and one of the largest employers in Portugal, consistently hailed as an exceptional workplace. They have been acknowledged multiple times by the Great Place to Work Institute and Exame Magazine as one of the best companies to work for in Portugal.Your primary responsibility as a Customer Support Agent will be to deliver outstanding service to customers while collaborating with prestigious global brands.Your Responsibilities:Manage inbound calls and address customer inquiries effectively;Provide timely and empathetic support to resolve customer service issues;Ensure accurate data input regarding customer inquiries and feedback in the customer service database;Troubleshoot using open-ended questions, support documents, and system training;Offer solutions to common problems or frequently asked questions.
Role overview The Principal Customer Success Manager at PagerDuty, Inc. in Lisbon plays a central role in helping customers realize value from the PagerDuty platform. This position leads strategic work with clients, aiming to build satisfaction and encourage strong product adoption. What you will do Guide customers from onboarding through ongoing support, making sure their experience is smooth at every stage. Work directly with clients to understand their goals and business needs. Deliver solutions tailored to each customer, supporting them in reaching their objectives with PagerDuty. Lead key initiatives that drive successful implementations and long-term customer success.
