Support Engineer

Join our dynamic team as a Support Engineer at Sixt in Lisbon. In this role, you will be instrumental in providing technical support and resolving issues related to our products and services. You will work closely with our engineering teams to enhance user experience and ensure customer satisfaction.

At Thought Machine, we are on a revolutionary mission to eliminate legacy technology from banks worldwide. We have created robust core and payment technologies that operate natively in the cloud, laying the groundwork for modern banking. Our ambitious endeavor demands exceptional talent collaborating to craft outstanding technology.Having rapidly expanded over the past few years, our team has grown to over 550 professionals across offices in London, New York, Singapore, Sydney, and our newly launched Engineering Hub in Lisbon. With over £500m raised in funding, our investors include industry leaders such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.We pride ourselves on fostering a culture that empowers our team to deliver the highest quality work while enjoying the journey. Recognized for our fantastic workplace culture, we have achieved one of the highest Glassdoor ratings among UK fintech companies and offer one of the industry's most generous employee share packages. Named one of the world's most innovative fintechs by Global Finance Magazine and listed by the Financial Times as one of Europe's fastest-growing companies for two consecutive years, we are also honored to be recognized as a UK Best Employer for 2026.This full-time, permanent role is based in our Lisbon office and requires four days a week onsite.Within our IT department, which stands for Internal Technology, we ensure our colleagues are equipped with the necessary tools for productivity. We are seeking a passionate Mac/Linux Support Engineer to be our inaugural IT hire in Lisbon.As the first IT professional in our Lisbon office, you will play a crucial role in supporting this new site while collaborating with our global support team. We primarily offer in-person support, as we believe it enhances problem-solving efficiency and fosters a great social atmosphere. Our equipment includes a fleet of Mac laptops and Linux desktops, complemented by a blend of on-premises and cloud infrastructure. We are looking for someone who champions continuous improvement, identifies potential enhancements, and proactively addresses challenges.

About the Role inetum2 is hiring an Application Support Engineer focused on Simulation Tools in Lisbon. This position centers on supporting and maintaining simulation applications to keep user experiences smooth and reliable. Main Responsibilities Deliver support for simulation tools, resolving technical issues as they arise Work with teams across the company to troubleshoot and implement solutions Contribute to ongoing improvements in application performance and reliability Location Lisbon

As a Client Connectivity Support Engineer, you will play a pivotal role in ensuring the secure and dependable exchange of data between our internal banking systems and external clients or financial partners. This position bridges the gap between technical, middleware, and client environments, demanding both exceptional technical capabilities and effective communication with clients.Key Responsibilities:Serve as the primary point of contact for clients via calls and emails during incidents.Oversee daily message and file flows, identify issues, and troubleshoot any failures or delays.Analyze logs and alerts, resolving incidents or escalating them to the appropriate teams.Collaborate with internal IT teams and external partners to ensure swift resolution of issues.Keep clients updated throughout the incident lifecycle.Maintain comprehensive documentation, procedures, and known error databases.Participate in post-incident reviews and contribute to service enhancement initiatives.

Join Altersolutions as an Application Support Engineer / Application Manager in the vibrant city of Lisbon! We are seeking a passionate individual who thrives in fast-paced environments and is eager to make a significant impact on our operations. As part of our team, you will be responsible for providing exceptional support to our applications, ensuring they run smoothly and efficiently.

Join our dynamic WM APS (Application Production Support) team, where your expertise will be essential in delivering exceptional Application Support and operational excellence in the banking sector.As an integral member, you will manage incidents, service requests, and application support activities. Your role will involve participating in shift and on-call rotations and actively contributing to service improvement initiatives. You will also engage in the bank’s Disaster Recovery (DR) drills and Live Play activities.The ideal candidate should possess a robust understanding of core banking operations, strong troubleshooting abilities, and hands-on experience in L1/L2 application support. Familiarity with modern infrastructure and automation technologies is a must.Key Responsibilities:Oversee incident management, service requests, and production support activities (L1/L2)Develop and maintain Ansible playbooks and Terraform scripts for automating provisioning, configuration, and deploymentsAssist in the containerization of legacy applicationsSupport provisioning, configuration, deployments, and Disaster Recovery (DR) processesGuide, mentor, and train fellow operations team members in Ansible, Terraform, and KubernetesContribute to service improvement initiatives and enhance operational stability

Join our dynamic team at inetum2 as an Application Support Specialist. In this role, you will be pivotal in ensuring the functionality and reliability of our applications while providing exceptional support to our clients. Your expertise will help troubleshoot issues, implement solutions, and enhance user satisfaction.

Join our dynamic team at inetum2 as an IT Application Support Specialist. In this vital role, you will be responsible for providing top-notch support for our applications, ensuring optimal performance and user satisfaction. You will serve as a critical link between our technical teams and end-users, troubleshooting issues and facilitating solutions to enhance operational efficiency.

Join inetum2 as an Application Support Engineer specializing in Linux and OpenShift. We are seeking a dedicated professional to support our applications and ensure smooth operations. Your role will involve troubleshooting, system monitoring, and collaborating with cross-functional teams to enhance application performance.

Join our dynamic team at inetum2 as a Field Support Specialist. In this role, you will be pivotal in providing exceptional support to our clients in the field, ensuring seamless operations and customer satisfaction. Your responsibilities will include troubleshooting technical issues, assisting with installations, and delivering training to end-users.We seek a proactive individual who thrives in a fast-paced environment and possesses strong problem-solving skills. As a Field Support Specialist, you will represent our company with professionalism and dedication.

As an Application Functional Support Specialist at inetum2, you will play a crucial role in ensuring the seamless operation of our applications. Your responsibilities will involve troubleshooting issues, providing user support, and collaborating with cross-functional teams to enhance application functionality. We are looking for someone who thrives in a dynamic environment and is passionate about delivering exceptional service to our clients.

Join inetum2 as an Application Production Support Specialist, where you will play a crucial role in ensuring the smooth operation of our applications. You will be responsible for troubleshooting issues, providing technical support, and implementing solutions to enhance application performance.

We are seeking a highly motivated Aplicational Support Specialist to join our dynamic team at inetum2. The ideal candidate will be responsible for providing technical support and troubleshooting for our software applications, ensuring optimal performance and user satisfaction. You will work closely with clients to resolve issues, provide guidance on software usage, and contribute to ongoing improvements.

Join our dynamic team at inetum2 as an Application Support Specialist. In this critical role, you will be responsible for providing exceptional support to our clients, ensuring smooth operation and performance of applications. Your expertise will help troubleshoot issues, optimize processes, and enhance user experience.

As a Technical Support Specialist at inetum2, you will be responsible for providing exceptional technical assistance and support to our clients. Your role will involve troubleshooting software and hardware issues, guiding users through step-by-step resolutions, and ensuring timely responses to all inquiries. You will work closely with our engineering team to resolve complex issues and contribute to the overall quality of our services.

Join our dynamic team at inetum2 as an Application Support Specialist. In this role, you will be the key point of contact for resolving application issues and ensuring seamless operations for our clients. You will work closely with various departments to troubleshoot and resolve application-related problems, providing top-notch support and maintaining high customer satisfaction.

Join inetum2 as an Application Support Specialist where you will play a pivotal role in ensuring the smooth operation of our software applications. You will be responsible for troubleshooting issues, providing user support, and collaborating with development teams to improve application performance. Your expertise will help enhance user satisfaction and drive operational efficiency.

Atlean World is a forward-thinking HR SaaS consultancy dedicated to fostering multicultural environments as the new norm. We pride ourselves on our expertise in multilingual markets, ensuring that the recruitment journey for candidates is seamless and enjoyable.Your Next Career Adventure Awaits! We are excited to offer a fantastic opportunity in Lisbon, Portugal for the role of a Dutch Application Support Specialist. Why this role is a great fit for your growth:Experience life in Lisbon while immersing yourself in diverse culturesBe the face of an innovative global tech brandAccelerate your career trajectory with ample development opportunities Your daily responsibilities will include:Comprehensive training on our applications,You will:Assist users with troubleshooting and navigating the appMaster the app's features to provide expert supportOffer assistance via email, chat, and phoneUtilize your positive attitude to deliver exceptional customer serviceFocus on a specific brand or application for specialized support QualificationsLanguage Proficiency: Fluent in Dutch and proficient in EnglishTech Enthusiast: Passionate about new technologiesCustomer Support Experience: Previous experience in customer support is a plusExceptional Communication SkillsStrong Empathy and UnderstandingBenefits of this position:Vibrant life in LisbonRapid career growth with a 12-month renewable contractExtra Perks: Meal vouchers and two additional salariesWellness Advocates: Private health insurance from Day 1 Relocation Assistance Provided:Comfortable Living: Accommodation in shared apartmentsDocument Assistance for a smooth transition to Portugal (for EU candidates)Language Lessons: Complimentary Portuguese classesActive Lifestyle: Free access to sports activities Embark on Your Next Job Without Boundaries!

Join ValGenesis, a pioneering provider of digital validation solutions for the life sciences sector. Our innovative suite of products empowers 30 of the top 50 global pharmaceutical and biotech enterprises to achieve seamless digital transformation, ensuring total compliance and operational excellence throughout their product lifecycle. Discover the unique culture at ValGenesis, the gold standard for paperless validation in Life Sciences: Learn MoreAs an Application Engineer - Tier 1 at ValGenesis, you will hone your technical support skills while engaging in software troubleshooting and delivering exceptional customer service. In this role, you will tackle moderately complex software challenges, mentor junior application engineers, and collaborate with internal teams for system enhancements. This position is ideal for individuals seeking to deepen their problem-solving expertise and contribute to impactful technical projects.We offer a hybrid work schedule of 4 days per week, providing flexibility while fostering in-person collaboration at our Lisbon office. We believe that face-to-face interactions stimulate creativity and strengthen our community, which is vital to our continued success.

Embark on a thrilling new journey with us! This role promises to elevate your career to unprecedented heights!We are in search of tech-savvy individuals to join a prominent global social media platform. This innovative project is dynamic and vibrant, perfect for those who are passionate about gaming and technology. Are you prepared to provide top-notch technical customer support for cutting-edge tech devices?