Senior Operations Account Manager at Emma | Lisbon

Are you ready to revolutionize the sleep industry? Join us at Emma – The Sleep Company, where we have established ourselves as the world's leading direct-to-consumer sleep brand since our inception in 2015. With a presence in over 35 countries and more than 25 stores throughout Europe, we are proud to be recommended by top consumer associations across EMEA, …

Are you ready to revolutionize the sleep industry?We are Emma – The Sleep Company. Established in 2015, we have emerged as the leading D2C sleep brand globally, with a presence in over 35 countries and more than 25 stores across Europe. Endorsed by top consumer associations in EMEA, APAC, and the Americas, we specialize in crafting premier sleep products that enable our customers to start each day refreshed and revitalized.At Emma, we pride ourselves on fostering a vibrant community of intelligent and motivated individuals, bound together by a strong ethos of collaboration, teamwork, and knowledge sharing. We are ambitious, take ownership of our roles, and are driven to make a significant impact. Through hands-on experience, mentorship, and ongoing learning, we facilitate our growth and development. Our diverse workforce, with Emmies hailing from over 60 nationalities and operating from multiple regions, enhances our workplace culture. Are you prepared to help us shape the future of sleep? Join us!About the Role:We are seeking a Junior Key Account Manager who is fluent in French to support the growth and performance of our retail partners in France. In this position, you will play a vital role in managing key retail accounts, assisting with commercial activities, maintaining relationships, and coordinating with various teams to drive sustainable growth.You will be integrated into the EU Wholesale team, reporting to our Senior Team Lead Wholesale France, and collaborating closely with the Marketing, Operations, and Product teams. Together, you will aid in the execution of account plans, optimize campaigns, and contribute to achieving robust commercial outcomes.

Are you ready to revolutionize the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we have emerged as the largest D2C sleep brand globally, operating in over 35 countries and boasting more than 25 stores throughout Europe. Our products are endorsed by prominent consumer associations across EMEA, APAC, and the Americas, as we continually strive to provide unparalleled sleep comfort solutions that help our customers wake up to their best selves every day. At Emma, we foster a vibrant community of intelligent and motivated individuals, driven by a culture of collaboration, teamwork, and knowledge sharing. We embrace bold ideas, take ownership of our roles, and are empowered to create significant impact. With opportunities for hands-on experience, mentorship, and ongoing learning, we pave our own paths for growth. Our diverse team, which includes Emmies from over 60 nationalities, enriches our workplace culture and drives our innovation.Ready to shape the future of sleep with us? Join us in making it happen!

emma-sleep is seeking a Retail Projects Intern in Lisbon. This internship centers on supporting the retail management team as they plan and implement projects to strengthen emma-sleep’s presence in stores. Main responsibilities Assist with daily retail operations and coordinate project tasks Help develop and carry out initiatives that boost retail visibility Take part in projects aimed at expanding the emma-sleep brand within the retail sector What this internship offers Direct experience in retail project management Insight into retail operations and brand growth A chance to contribute to emma-sleep’s retail strategy

Are you ready to lead, innovate, and transform the sleep industry?Join Emma – The Sleep Company, the world’s largest D2C sleep brand founded in 2015. With a presence in over 35 countries and more than 25 locations across Europe, we are recognized by top consumer associations in EMEA, APAC, and the Americas for developing premium sleep comfort products. Our mission is to empower customers to wake up rejuvenated every day.At Emma, you’ll be part of a dynamic community of talented individuals driven by collaboration, teamwork, and knowledge sharing. We encourage big thinking, ownership, and the ability to create impactful results. Through hands-on experience, mentorship, and continuous learning, you can steer your own professional growth. With colleagues from over 60 nationalities and offices spanning multiple regions, our diverse perspectives add depth to our workplace culture. Are you ready to shape the future of sleep with us? Let’s make it happen!

Are you ready to innovate and transform the sleep industry?Welcome to Emma – The Sleep Company, the world's largest direct-to-consumer sleep brand established in 2015. We are proudly present in over 35 countries with more than 25 stores throughout Europe. Endorsed by top consumer associations across EMEA, APAC, and the Americas, we specialize in creating premium sleep comfort products, enabling our customers to rise and shine to their fullest potential every day. At Emma, we foster a community of intelligent, motivated individuals who thrive in a collaborative environment. Our culture emphasizes teamwork and knowledge sharing. We encourage taking ownership of your projects and empower our team to make significant contributions. Through practical experience, mentorship, and ongoing learning opportunities, we facilitate personal and professional growth. With a diverse team from over 60 nationalities and offices in various regions, our collective insights enhance our workplace culture. Are you ready to help us redefine the future of sleep? Join us!

Are you ready to revolutionize the sleep industry?Welcome to Emma – The Sleep Company, where innovation meets comfort. Established in 2015, we have rapidly grown to become the world's leading D2C sleep brand, with our products reaching over 35 countries and featuring more than 25 locations across Europe. Our offerings are endorsed by top consumer organizations in EMEA, APAC, and the Americas, ensuring that we deliver exceptional sleep products that help our customers start each day refreshed. At Emma, we pride ourselves on fostering a vibrant community of intelligent, passionate individuals who share a commitment to collaboration and learning. We embrace big ideas, take initiative, and are encouraged to create a significant impact. With hands-on experience, mentorship, and a focus on continuous development, we are dedicated to our personal and professional growth. Our diverse team, representing over 60 nationalities, contributes to an enriching workplace culture. Are you eager to help shape the future of sleep with us? Join us in making a difference!

Are you ready to lead, innovate, and transform the sleep industry?At Emma – The Sleep Company, established in 2015, we have rapidly evolved into the world’s largest direct-to-consumer sleep brand, operating in over 35 countries with more than 25 stores across Europe. Our products are highly recommended by leading consumer associations across EMEA, APAC, and the Americas, enabling our customers to experience unparalleled sleep comfort and wake up refreshed every day. At Emma, we foster a community of intelligent and motivated individuals, bonded by a strong culture of collaboration, teamwork, and knowledge sharing. We think boldly, take ownership of our projects, and are empowered to create significant impacts. With a commitment to hands-on experience, mentorship, and continuous learning, we drive our personal and professional growth. Our diverse team, comprising Emmies from over 60 nationalities, enriches our workplace culture with varied perspectives. Join us in shaping the future of sleep!

Are you ready to revolutionize and redefine the sleep industry?Join Emma – The Sleep Company, the world’s leading D2C sleep brand established in 2015. We proudly serve customers in over 35 countries and operate more than 25 stores across Europe. Our products, acclaimed by top consumer associations in EMEA, APAC, and the Americas, are designed to ensure that our customers experience optimal sleep comfort, empowering them to achieve their best every day. At Emma, we foster a vibrant community of intelligent and motivated individuals, all committed to a culture of collaboration, teamwork, and knowledge sharing. We think ambitiously, take responsibility, and are empowered to make a significant impact. With opportunities for hands-on experience, mentorship, and ongoing learning, we actively promote personal and professional development. Our diverse team, comprising Emmies from over 60 different nationalities, enriches our workplace culture. Are you ready to help shape the future of sleep with us? Let’s make it happen!

Are you ready to lead, innovate, and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we have rapidly ascended to become the largest direct-to-consumer sleep brand globally, operating in over 35 countries and boasting more than 25 stores across Europe. Renowned by top consumer associations in EMEA, APAC, and the Americas, we pride ourselves on creating superior sleep comfort products that help our customers rise refreshed and ready to conquer their day. At Emma, our community is comprised of intelligent, motivated individuals, bound together by a culture steeped in collaboration, teamwork, and the sharing of knowledge. We think expansively, take ownership of our responsibilities, and are empowered to make a significant impact. Through practical experience, mentorship, and ongoing development, we are committed to our personal and professional growth. With team members from over 60 nationalities and offices in multiple regions, our diverse viewpoints enrich our workplace culture. Are you prepared to redefine the future of sleep with us? Let's make it happen!About The Role: We are seeking a seasoned Senior Accounting Outsourcing Manager to join our dynamic Finance department. You will take full ownership of sourcing, onboarding, and managing outsourced accounting operations across all our regions - EMEA, Americas, and APAC.In this pivotal role, you will be responsible for overseeing external accounting partners, ensuring exceptional service delivery, regulatory compliance, and strong performance in alignment with agreed KPIs and SLAs. You will also lead continuous improvement initiatives to enhance partner performance and our overall partnership.

Are you ready to transform and redefine the sleep industry?Join us at Emma – The Sleep Company, established in 2015 and now the world's leading D2C sleep brand. We proudly serve customers in over 35 countries and boast more than 25 stores across Europe. Our innovative sleep comfort products are highly recommended by top consumer associations in EMEA, APAC, and the Americas, enabling our customers to rise and shine at their best each day. At Emma, we foster a vibrant community of ambitious and motivated individuals, driven by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take initiative, and are empowered to make a significant impact. Through hands-on experience, mentorship, and continuous learning, we facilitate our personal and professional growth. With team members from over 60 nationalities, our diverse perspectives enrich our workplace culture.Are you ready to help us shape the future of sleep? Let’s make it happen!

Are you prepared to lead, innovate, and transform the sleep industry? Welcome to Emma – The Sleep Company, where we have redefined sleep since our inception in 2015. Today, we proudly stand as the world's largest direct-to-consumer sleep brand, operating in over 35 countries and featuring more than 25 stores across Europe. Endorsed by prominent consumer associations across EMEA, APAC, and the Americas, we are dedicated to developing premier sleep comfort products that enable our customers to embrace their best selves each day. At Emma, we foster a vibrant community of intelligent and motivated individuals, bound by a robust culture of collaboration, teamwork, and knowledge exchange. We think ambitiously, take initiative, and are empowered to enact significant change. Through hands-on experience, mentorship, and ongoing learning, we facilitate our own personal and professional development. With Emmies hailing from over 60 nationalities and offices situated across numerous regions, our diverse viewpoints enrich our corporate culture. Are you ready to help shape the future of sleep with us? Let’s turn that vision into reality!

Are you ready to innovate and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we have rapidly evolved into the world's leading direct-to-consumer sleep brand, operating in over 35 countries and with more than 25 retail locations across Europe. Endorsed by top consumer associations in EMEA, APAC, and the Americas, we are committed to creating premium sleep comfort products that help our customers achieve their best rest every night.At Emma, we foster a vibrant community of passionate and driven individuals, bonded by a culture of collaboration, teamwork, and knowledge sharing. We embrace bold ideas, take charge of our roles, and are motivated to make a significant impact. Through practical experience, mentorship, and ongoing learning, we actively contribute to our personal and professional growth. With team members from over 60 nationalities and offices spread across different regions, our diverse backgrounds enhance our workplace culture.Join us in shaping the future of sleep!

Are you ready to lead, innovate, and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we've rapidly grown to become the largest direct-to-consumer sleep brand globally, with a presence in over 35 countries and more than 25 retail locations across Europe. Our products, praised by top consumer organizations across EMEA, APAC, and the Americas, are designed to provide unparalleled sleep comfort, empowering our customers to wake up rejuvenated every day. At Emma, we foster a community of intelligent and motivated individuals, bound together by a robust culture of collaboration, teamwork, and knowledge sharing. We embrace ambitious thinking, take ownership, and are encouraged to make a significant impact. Through hands-on experiences, mentorship, and continuous learning, we propel our personal and collective growth. With team members hailing from over 60 nationalities and offices in multiple regions, our diverse perspectives enhance our workplace culture. Are you ready to help us redefine the future of sleep? Let's make it happen!We are seeking a people-centric leader to head our IT Operations team. You will lead a diverse group of approximately 10 IT professionals, ranging from Interns to Senior staff across various countries, guiding their career development while actively influencing Emma's global IT strategy.

Role Overview Emma Sleep is looking for a Senior Global Category Manager based in Lisbon. This position focuses on optimizing product categories across international markets. The role involves leading strategic projects to strengthen market position and support sales growth. What You Will Do Lead the development and execution of category strategies that support business goals Work closely with teams from different departments to align on category plans Drive initiatives that improve category performance and market presence worldwide

About Emma – The Sleep Company Emma – The Sleep Company, founded in 2015, has grown into the world’s largest direct-to-consumer sleep brand. The company operates in over 35 markets and manages more than 15 retail locations across Europe. Millions of customers trust Emma’s sleep products, which are frequently recommended by leading consumer associations worldwide. Emma’s team brings together people from over 70 nationalities, all working toward the shared goal of improving sleep comfort. The culture emphasizes ownership, teamwork, and learning from one another. Role Overview: Assistant Store Manager (Almada Fórum, Setúbal) Emma is opening a new store at Almada Fórum in Setúbal and is looking for an Assistant Store Manager to help launch and grow this location. This role works closely with the Store Manager to drive performance and foster a customer-focused team environment. What You Will Do Support the launch and daily operations of the Almada Fórum store Work alongside the Store Manager to achieve sales and performance targets Lead by example on the shop floor, guiding and motivating team members Ensure high standards of visual merchandising and store presentation Use data and feedback to inform decisions and improve the customer experience Take on leadership responsibilities as needed to maintain smooth operations What Emma Offers A chance to help build a new store from the ground up Collaboration with an international team that values growth and knowledge sharing The opportunity to make a real impact in a growing retail network Location This position is based at Almada Fórum, Setúbal, in the Lisbon area.

Are you ready to revolutionize the sleep industry?Join us at Emma – The Sleep Company, the world’s leading D2C sleep brand established in 2015. With our presence in over 35 countries and more than 25 stores across Europe, we are recognized by top consumer associations in EMEA, APAC, and the Americas. Our mission is to create unparalleled sleep comfort products that enable our customers to wake up refreshed and ready to conquer the day.At Emma, we pride ourselves on fostering a community of intelligent, driven individuals, bonded by a culture of collaboration, teamwork, and knowledge sharing. We encourage bold thinking, ownership, and are driven to make a significant impact. Through immersive experiences, mentorship, and ongoing education, we take charge of our growth. With a team representing over 60 nationalities and offices in various regions, our diverse perspectives greatly enhance our workplace environment. Are you ready to shape the future of sleep with us? Let’s make it happen!Role OverviewIn your role as a Senior Category Manager for our Performance Line within the Beds & Linen Category, you will spearhead the European assortment strategy for one of our most innovative product lines, characterized by high-performance design and cutting-edge material innovation.You will drive the commercial strategy for the Performance Line by defining strategic avenues for growth, including target customer segments, distribution channels, and geographical markets, along with product and pricing strategies, supply chain configurations, and marketing initiatives.

Join Us in Revolutionizing the Sleep Industry!Welcome to Emma – The Sleep Company. Launched in 2015, we have rapidly ascended to become the world’s leading direct-to-consumer sleep brand, operating in over 35 countries with more than 25 retail locations throughout Europe. Endorsed by prominent consumer organizations across EMEA, APAC, and the Americas, we are dedicated to crafting exceptional sleep comfort products that inspire our customers to wake up to their best selves every day. At Emma, we foster a vibrant community of intelligent, motivated individuals, all embraced by a strong culture of collaboration, teamwork, and knowledge sharing. We think innovatively, embrace ownership, and are empowered to make a significant impact. Through hands-on experiences, mentorship, and ongoing learning, we propel our personal and professional growth. With team members from over 60 nationalities and offices across various regions, our diverse perspectives enhance our workplace culture. Are you ready to shape the future of sleep with us? Let’s make it a reality!About the Role The Global Performance & Value Manager is tasked with ensuring that Emma maximizes the commercial potential of its product portfolio by integrating product performance metrics, pricing strategies, and competitive insights into actionable intelligence.This newly established role aims to bridge a critical gap identified in our category diagnostics: the need for a structured pricing framework, a robust performance intelligence function, and an organized competitive monitoring system. Currently, our pricing decisions lack oversight, performance tracking is superficial, and competitive intelligence is disjointed. This role is designed to address those challenges.You will establish the analytical foundation for Category Management by supplying the data, frameworks, and strategic insights necessary for informed portfolio decisions, ensuring that our pricing logic is consistent across markets, channels, and the entire product lifecycle.

About Emma – The Sleep Company Emma – The Sleep Company launched in 2015 and has grown into the largest direct-to-consumer (D2C) sleep brand worldwide. The company operates in more than 35 markets and has over 15 retail locations across Europe. Emma’s mission is clear: design sleep comfort products that help customers wake up refreshed and ready for the day. Millions have chosen Emma products, which are recommended by major consumer associations around the globe. Team and Culture The Emma team brings together people from more than 70 nationalities. This international group values ownership, collaboration, and continuous learning. Team members share knowledge openly and work together toward shared goals, combining diverse perspectives to make a real difference. Location This Senior E-commerce Category Manager position is based in Lisbon.

YOUR MISSIONJoin Glovo as a dynamic and driven Strategy & Account Manager in our rapidly expanding Groceries vertical. Are you ready to shape the future of instant delivery and make a significant impact?THE JOURNEYResponsible for optimizing operational performance metrics—orders, users, and revenue—while enhancing operations for our elite group of Top Partners in the Groceries sector.Build lasting partnerships with Top Partners, improving their business outcomes, promotional efforts, and partner retention rates over time.Play a crucial role in refining their delivery operations and providing strategic advice backed by industry insights, detailed data analysis, and expertise.Establish and nurture relationships with Glovo’s Top Partners across Portugal through proactive communication, identifying their needs, and fostering engagement through meetings and business reviews.Gather feedback from our partners and transform it into actionable product, marketing, and operational enhancements.Serve as an ambassador for Glovo's mission, brand values, and product offerings.