Technical Sales Engineer

Role Overview stowgroup is looking for a Technical Sales Engineer to join the sales team in Lokeren. This position combines technical knowledge with a consultative approach to support clients and help them improve their operations. What You Will Do Work closely with customers to understand their technical needs and business challenges Recommend tailored solu…

Join our innovative After Sales & Service team as a Field Service Engineer, where your passion for technology and commitment to customer success will play a pivotal role: Your Key Responsibilities:Conduct testing, repairs, and maintenance of our shuttle systems directly at customer sites, including those in cold storage environments.Provide first and second-level technical support through helpdesk services and remote assistance.Deliver comprehensive training sessions for end-users and integrators, both on-site and in-house.Assist with the commissioning of Atlas2D systems.Identify and report on potential commercial service opportunities, including spare parts and service packages. Expect short international travel opportunities from Monday to Friday.

Join our dynamic team at JYSK as a Sales Associate, where your passion for customer service will shine! In this role, you will engage with customers, provide product knowledge, and ensure a delightful shopping experience. Your enthusiasm and commitment to excellence will contribute significantly to our store's success.

Join stowgroup as a Robotics Commissioning Engineer, where you will be at the forefront of automation technology. In this role, you will be responsible for the commissioning and optimization of innovative robotic systems, ensuring they meet operational standards and client specifications.Your expertise will contribute to enhancing our production processes and maintaining our commitment to quality and efficiency.

As a Service Expert at Movu, you will take ownership of the PLC software and hardware components within our advanced conveyor systems. Your role involves managing and enhancing our PLC knowledge base, which serves as a critical resource for our field service engineers and remote support teams, acting as a vital second-line support. Your extensive PLC expertise combined with a product-focused approach will be essential to our success.Key Responsibilities:Knowledge Management: Oversee the technical data for PLC systems, ensuring it is accessible for service technicians and helpdesk personnel.Maintain and update PLC software versions and standards.Document diagnostics, fault resolution, and recovery protocols.Establish guidelines for software updates and upgrades.Ensure accurate as-built software documentation is maintained.Technical Support & Escalation:Provide remote support as a second-line resource for field service teams.Serve as the primary contact for PLC-related technical escalations from service teams and helpdesk.Analyze field PLC/software issues, prioritizing them for the Quality Monitoring Board (Movu Q).Represent Service Operations in the Quality Board meetings.Participate in a rotating 24/7 support system for teams and clients.Troubleshooting & System Support:Diagnose and support existing PLC-controlled systems.Investigate software malfunctions and system performance issues.Validate PLC software updates, parameter modifications, and bug fixes.Assist with on-site interventions as necessary (note: no new development projects).Training & Continuous Improvement:Contribute to the design and delivery of PLC training programs for service teams.Act as the go-to resource for up-to-date PLC product information.Develop and enhance structures, tools, and guidelines to aid service engineers in troubleshooting and maintaining PLC systems.Monitor the effectiveness and reliability of PLC software, driving improvements in future iterations.Manage technical changes related to PLC systems and coordinate necessary field actions.Gather and analyze customer feedback on PLC functionality, translating insights to the software development teams.

As a Robotics Service Product Specialist, you will be responsible for managing and maintaining the knowledge base for our product range, enabling our technical field team to excel in their service and maintenance duties.Your responsibilities will include:Overseeing the technical data for our products, ensuring it is easily accessible to technicians and the helpdesk, including maintenance and service procedures, spare parts lists, and more.Providing remote support to the field team, serving as the point of contact for technical escalations from the Service team and the first-line helpdesk.Analyzing field issues and determining the appropriate prioritization for our Quality Monitoring Board.Participating in the Quality Board to represent Service operations.Contributing to a rolling system of 24/7 support for our teams and customers.Assisting in the development of training materials for the technical team.Being the go-to person for the latest product information.Creating the structure and tools necessary for effective service engineer operations.Monitoring product serviceability and driving improvements for future design releases.Maintaining close communication with the product owner to translate product strategies into actionable field directives and provide necessary field feedback to the product manager.Managing technical changes and coordinating field actions for implementation.Identifying customer needs for specific features and translating these into prioritized requests for product management.

Join our dynamic team at JYSK as a Warehouse Associate/Sales Representative! In this multifaceted role, you will be responsible for managing inventory, assisting customers, and ensuring a seamless sales experience. We look for proactive individuals who thrive in a fast-paced environment and are eager to provide exceptional service.

Join our dynamic team at JYSK as a Sales Associate where you will play a pivotal role in delivering exceptional customer service while driving sales. We are looking for enthusiastic individuals who are eager to learn and grow within our company. In this position, you will assist customers, manage inventory, and ensure that our store maintains a welcoming environment.This is an excellent opportunity for individuals seeking to advance their careers in retail, with clear pathways for professional development and advancement.

Join stowgroup as a Software and Systems Integration Engineer, where you will play a crucial role in designing and implementing innovative software solutions that seamlessly integrate with our systems. This position is ideal for individuals passionate about technology and eager to contribute to cutting-edge projects.

As a Process Engineer at Movu, you will play a pivotal role in driving process enhancements across our various assembly lines. Serving as the focal point of communication, you will work in close collaboration with product engineers, supervisors, and production teams. Your expertise will help translate the process roadmap established by the Production Manager into an efficient and streamlined assembly operation.Your objective will be to optimize workflows, enhance production layouts, introduce innovative process improvements, and facilitate the seamless integration of new products and methodologies into our production systems.With a proactive and hands-on approach, you will thrive on the shop floor, ensuring operational efficiency and addressing challenges before they escalate.Key Responsibilities:Process Optimization & Implementation: Develop and refine assembly processes to minimize technical issues and continually boost production output.Cross-Functional Collaboration: Facilitate the smooth transition of new products into production, ensuring they are manufacturable and efficient. Create effective assembly techniques for new product launches, and develop comprehensive process documentation and training materials to assist production teams in adapting to new methodologies. Collaborate with R&D and engineering teams to ensure new designs are compatible with production capabilities and quality standards.Lean Manufacturing & Continuous Improvement: Propel efficiency by implementing Lean principles and nurturing a culture of ongoing process enhancements.Safety & Compliance: Ensure that all activities adhere to QSHE (Quality, Safety, Health, Environment) standards, policies, and local regulations.Product & Process Documentation: Maintain accurate records of production workflows, repairs, and on-site challenges, providing valuable insights to the R&D team.Material & Workflow Management: Adjust material lists and create effective routing strategies for smooth production transitions.

As a Robotics Project Engineer at stowgroup, you will be at the forefront of innovative solutions in the robotics and racking systems sector. You will play a pivotal role in determining technical solutions, producing essential technical drawings, calculations, and documentation, while providing expert technical advice to ensure the feasibility of operations and support the design of advanced equipment. All tasks will be executed in alignment with our QSHE standards, ensuring high-quality outcomes within stipulated timelines.Key ResponsibilitiesAct as the technical Single Point of Contact (SPOC) for assigned racking and robotics projects.Thoroughly study and analyze technical documentation from both internal and external sources.Develop optimal solutions within existing constraints.Create comprehensive technical documentation and calculations to validate the technical solutions for stakeholders, defining necessary engineering resources.Guide and supervise appointed engineering team members to produce required technical documents.Collaborate with engineering colleagues to enhance the quality and precision of technical documentation.Participate in technical meetings, conduct site inspections, and engage in on-site work as required.Support internal stakeholders with technical challenges during execution to ensure effective implementation of solutions.Serve as the company's ambassador to all stakeholders.Source external vendors for materials and installations as per project budgets.Oversee the on-site realization of project components.

The Senior Robotics Controls Hardware Engineer plays a pivotal role in the Engineering Department at Movu Robotics, overseeing multiple domains including electrical and functional aspects of projects. This position requires collaboration with customers to successfully deliver comprehensive projects.Your ResponsibilitiesPost sales-to-project transition, you will develop detailed concepts for projects.Draft functional descriptions and user manuals that define installation operations.Collaborate with a draughtsman to create and review electrical diagrams.Work alongside the draughtsman to develop clear layouts for electrical component placements and compile the Bill of Materials (BOM).Ensure timely ordering and delivery of components by providing the purchasing department with price comparisons and technical input.Conduct I/O tests on-site to verify correct connections with electricians.Participate in technical meetings, site inspections, and necessary on-site work.Provide technical support to internal stakeholders before and during project execution to guarantee effective implementation.Act as a company ambassador to all stakeholders.Source external vendors for materials and installations while adhering to project budgets.Oversee both the pre-phase and realization phase of on-site project execution.Manage project costs, budgets, and calculations during the realization phase, reporting any discrepancies.Ensure compliance with local laws and regulations throughout project execution.Supervise software testing alongside the commissioning engineer and propose solutions to any emerging issues.Develop test procedures in collaboration with the commissioning engineer.Deliver practical training at customer sites.Provide standby assistance to customers post-delivery to facilitate their operations.Collaborate with the site manager to address aftercare concerns.

stowgroup is seeking an R&D Cybersecurity Engineer based in Lokeren. This position focuses on safeguarding research and development activities by designing and applying cybersecurity solutions that protect core technologies and ongoing projects. Key responsibilities Develop and implement cybersecurity measures tailored to R&D initiatives Collaborate with specialists to enhance the security of systems and products Support efforts to ensure research and development work meets strict security standards Collaboration Regular cooperation with colleagues across R&D and security teams is central to this role. Sharing expertise and supporting secure innovation are part of daily work.

Are you passionate about simulating logistics storage systems to optimize automated warehouses? As a Simulation Engineer, you'll tackle key questions such as:How many shuttles or AMRs are necessary to achieve the desired throughput?What is the time required to transport pallets to the loading dock?What is the system's maximum throughput with additional shuttles?What is the optimal storage strategy for each customer?How can we enhance algorithms to boost system performance?In this role, you'll be part of the Global Solution Team based at our headquarters in Lokeren, collaborating closely with Sales Engineers across various regions. You will develop a simulation environment using emulate3D and C# to derive accurate solutions.Key Responsibilities:Analyze functional customer data and extract necessary parameters.Participate in customer meetings and verify simulations in collaboration with the Sales team.Propose solutions for bottlenecks and layout optimizations.Create intralogistical flow simulation models based on provided layouts.Develop and model test scenarios aimed at maximizing throughput and meeting installation acceptance criteria.Prepare comprehensive simulation reports to support sales offers.Produce animations for presentations.Contribute to the development of the simulation platform and models.Optimize existing algorithms.Standardize simulation models.

stowgroup seeks an R&D Security Engineer to join the team in Lokeren. This role centers on developing and enhancing security protocols within research and development projects. Key responsibilities Design and improve security measures for both new and existing initiatives Collaborate with R&D colleagues to ensure security best practices are part of every project Support ongoing research efforts in security engineering Location This position is located in Lokeren.

1.1 Objective: Develop an innovative system for real-time swapping of suction cups on our existing vacuum tools for the Cognibotics robot.1.2 Key Components:Robot interfaceTool interfaceAir filtration system(Modular) tool holder1.3 Design Preferences:Real-time suction cup swapping without interruptionUser-friendly manual suction cup replacement in the tool holderCompatibility with current and future vacuum tools via adaptersVersatility for various suction cup sizes through adaptersLightweight materials (aluminum, plastics)Minimal maintenance with durable componentsCost-effective design with fewer partsAirtight seals with minimal degradation over time1.4 Development Process:Conduct market researchConceptual design (holding/releasing mechanisms, sealing systems, etc.)Select materials and finishes (springs, plastics, anodizing)Budget planningDesign documentation (3D/2D)Parts procurement and productionAssembly proceduresTesting of suction cup swapping functionality and durability at varying speeds and offsetsVacuum level testing for sealing efficiency

Role overview The Mechatronics Test Technician will join the R&D team at stowgroup in Lokeren. This role centers on testing and validation of mechatronic systems, working closely with engineers to support product development. The work directly contributes to maintaining high quality standards and ensuring products meet precise specifications. What you will do Test and validate mechatronic systems created by the R&D team Work with engineers to review and improve product performance Support efforts to ensure products meet quality and technical requirements Location This position is based in Lokeren.

As a Robotics Service Expert, you will take ownership of the PLC software and hardware components of our conveyor systems at Movu (MCS/Metafora). Your role involves managing and expanding the PLC knowledge base to provide essential support to our field service engineers and offer second-line assistance remotely. You will leverage your extensive PLC expertise with a strong product-oriented approach.Key Responsibilities:Management of PLC Product KnowledgeOversee the technical data related to PLCs in conveyor systems and ensure it is easily accessible for service technicians and the helpdesk.Maintain current PLC software versions and standards.Document diagnostics, fault resolution, and recovery procedures.Establish guidelines for updates and upgrades.Keep as-built software documentation up-to-date.Second-Line Support & Technical EscalationsProvide remote assistance to the field service team as second-line support.Serve as the primary contact for technical escalations related to PLCs from the Service team and first-line helpdesk.Analyze PLC and software issues in the field and define their priority for the Quality Monitoring Board (Movu Q).Participate in the Quality Board and represent Service Operations.Engage in a rolling 24/7 support system for teams and customers.Troubleshooting & System SupportDiagnose and support existing PLC-controlled systems.Investigate software malfunctions and system behavior.Assist in validating PLC software updates, parameter modifications, and bug fixes.Support on-site interventions when necessary (no greenfield development).Training, Standards & Continuous ImprovementFacilitate the development and delivery of PLC-related training for service teams.Act as the source for the latest PLC-related product information.Enhance structures, tools, and guidelines for service engineers in troubleshooting and maintaining PLC systems.Monitor the serviceability and stability of PLC software and drive improvements in future releases.Manage technical changes related to PLCs and coordinate necessary field actions.Gather customer and field feedback on PLC functionality and prioritize these insights for the software teams.