Bilingual Customer Success Solutions Specialist - French Speaker

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data …

Join the dynamic Support team at Lightspeed Commerce, where you will serve as the primary point of contact for our valued customers seeking assistance. Your role will involve addressing a diverse range of inquiries, from general guidance to in-depth hardware and software troubleshooting. You will collaborate with various global teams to investigate, troubleshoot, and resolve issues that our hospitality clients encounter during their service operations.

Role overview Geotab is looking for a Senior Solutions Engineer based in London, England. This role calls for strong technical knowledge and fluency in both French and English. The position focuses on designing and implementing tailored solutions for clients, working closely with the engineering team to address specific business needs. What you will do Design and implement solutions that address client requirements Work with customers to understand their technical challenges Apply bilingual French-English skills in all aspects of client engagement Contribute technical insights to improve Geotab’s product offerings Support customer satisfaction by ensuring solutions meet expectations Requirements Fluency in French and English Strong technical background Experience designing and implementing client solutions

AlphaSense is seeking a Channel and Customer Research Associate fluent in French to join the team in London. This position centers on deepening our understanding of market trends and customer preferences through research and analysis. Role overview This role involves conducting research with a focus on both channels and customers. Using French language skills, you will interact with a broad range of clients to gather valuable insights. The findings you produce will help inform strategic decisions across the company. Collaboration Work closely with colleagues from multiple departments. Sharing your research, you will contribute to shaping product direction and refining how we engage with customers. Requirements Fluency in French Strong research and analytical abilities Clear communication skills Interest in market dynamics and customer behavior

Join Our Mission to Combat Food Waste!At Winnow, we are passionately tackling the global issue of food waste, which represents a staggering $1 trillion problem and costs over 1% of the world’s GDP. We are searching for dynamic individuals who share our commitment to making a difference through technology in the food industry.Founded in London in 2013, Winnow is dedicated to helping the hospitality sector minimize food waste using innovative Internet of Things (IoT) tools. With operations in over 90 countries and partnerships with notable clients such as Accor Hotels, IKEA, IHG, and Marriott, we have successfully assisted thousands of establishments in reducing food waste by an average of over 50% by value. Our solutions not only enhance sustainability but also significantly improve profitability by up to 8%.Our latest technology, Winnow Vision, utilizes cutting-edge artificial intelligence to automatically monitor food waste, earning accolades at the World Economic Forum. As we continue to evolve and expand, we are proud to have been recognized as one of the Sunday Times Best Places to Work in 2025, a testament to our collaborative and purposeful culture.

Join Algolia as a Senior Customer Success Manager and leverage your expertise in fostering customer relationships to drive success. As an Arabic speaker, you will play a crucial role in supporting our diverse clientele in achieving their goals. Your responsibilities will include providing strategic guidance, ensuring satisfaction, and acting as a liaison between clients and our technical teams.

Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!

Join our dynamic team at Third Bridge as a Client Service Associate focusing on French-speaking clients. In this role, you will be the first point of contact for our clients, providing exceptional support and guidance tailored to their needs. Your ability to communicate effectively in French will be crucial as you assist clients in navigating our services and ensuring their satisfaction.As part of our commitment to excellence, we are looking for individuals who are not only fluent in French but also possess a passion for delivering outstanding customer service. You will have the opportunity to work in a fast-paced environment where your contributions directly impact client relationships and company success.

Job Title: Customer Success Lead (French Speaking)Salary: £50,000 - £55,000 + bonus + optionsLocation: Fulham, London (hybrid, 3 days in office)Join our dynamic team at Adzuna, a leading job search engine dedicated to transforming the job market. Since our inception in 2011, we've been committed to helping over 10 million monthly visitors across 19 markets find fulfilling job opportunities. Our reputation for excellence in salary transparency and gender pay equity has made us a trusted partner for governments and Fortune 500 companies alike.As a Customer Success Lead, you will play a pivotal role in nurturing our largest and most strategic French clients, elevating their experience with our cutting-edge recruitment advertising and employer branding solutions. In this vital position, you will be responsible for delivering exceptional account management, driving revenue growth, and ensuring our clients achieve their recruitment goals.Working within a collaborative team of 7 and reporting to the Head of Sales in the UK, you will manage a Customer Success Manager within our French team. Your insights and passion will help the sales team thrive, as you strive for excellence, inspire those around you, and take ownership of our collective success.What’s in it for you? At Adzuna, you’ll be part of a thriving scale-up that champions meaningful change in the global job market. This is a unique opportunity to work alongside a talented team and experienced leadership while making a tangible impact.

Join Deliveroo as a Care Operations Manager, where you will play a pivotal role in elevating our customer service standards. We are seeking a dynamic individual fluent in French, who is passionate about enhancing the customer experience while leading a dedicated team.Your responsibilities will include overseeing operational strategies, driving performance improvements, and ensuring a seamless customer journey. Collaborate with cross-functional teams to implement best practices and innovative solutions that meet the needs of our diverse clientele.

Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.

Join Gerson Lehrman Group (GLG) as a French-speaking Associate and immerse yourself in a dynamic environment where excellence in client service thrives. We are dedicated to fostering a performance-driven, merit-based, and collaborative culture.As an Associate, you will be integral to GLG's Insight Network, the largest and most diverse source of firsthand expertise globally. This role involves swift communication and collaboration with leading professionals from top financial services firms, consultancies, and corporations, helping them connect with the insights they need to excel.We seek individuals with a natural curiosity, robust critical thinking skills, and a competitive drive to succeed on behalf of our clients. You will undergo comprehensive onboarding and training programs designed to enhance your skills in project delivery, client relationship management, and expert engagement. Within months, you will take ownership of project lifecycles, engaging frequently with prominent clients and experts, all while receiving ongoing coaching and mentorship to refine your project management and communication capabilities.Your key responsibilities will include:Daily client engagement to build relationships, provide tailored support, and implement custom solutions to drive client success.End-to-end project ownership, including project scoping, expert recruitment, and delivering high-quality outcomes for clients and experts alike.Collaborating with colleagues, managers, and internal stakeholders to leverage GLG’s comprehensive product offerings, maximize revenue growth, and ensure client retention.Upholding GLG's compliance framework while embracing our company values.As an Associate, you will also have the opportunity to:Thrive in a fast-paced, demanding, and highly collaborative global environment.Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.Enhance account management and commercial skills.

Join Us in Transforming Digital InvestigationsAt Magnet Forensics, we pride ourselves on being at the forefront of digital investigative software development. Our innovative solutions empower organizations to acquire, analyze, and share critical evidence from various digital devices, including computers, smartphones, tablets, and IoT devices. We are dedicated to equipping our customers with the tools they need to safeguard their communities and enhance national security.With a global customer base, our technology enables investigators to modernize their digital investigations, combating crime and protecting vital assets. Our team is expanding, and we invite you to be part of our mission to make a significant impact worldwide. At Magnet Forensics, you will receive unparalleled support for your professional growth and have the chance to collaborate with a talented and dedicated team.If you believe you have the passion and skills to contribute to our vision, we encourage you to apply!Position OverviewWe are on the lookout for a strategic and experienced Flagship Customer Success Manager (CSM) to lead and nurture relationships with our top-tier, mission-critical clients. This senior-level role is ideal for candidates who can engage confidently with executive leadership while possessing a deep understanding of Magnet’s offerings and the dynamics of customer environments.As a Flagship CSM, you will be the primary strategic partner for assigned flagship accounts, guiding them throughout their entire journey with Magnet—from onboarding to deployment, adoption, value realization, renewal, and expansion. Your role will involve fostering deep, trusted relationships across customer organizations, including C-Level stakeholders, coordinating complex internal teams, and ensuring customers achieve quantifiable results aligned with their business and investigative goals.The primary mission of the Flagship Customer Success Manager is to safeguard and enhance Magnet’s most vital customer relationships by delivering exceptional experiences, expediting time-to-value, proactively managing risks, and cultivating long-term partnerships that drive retention, growth, and advocacy.

Join our dynamic team at Synthesia as a Sales Development Representative. This role is perfect for an enthusiastic individual fluent in French, eager to engage with clients and drive our innovative solutions forward. You will play a crucial role in identifying potential customers, generating leads, and nurturing relationships to contribute to our growth.

Join Contentsquare, a pioneering experience intelligence platform that empowers organizations to decode the online journeys of their customers with ease. Our innovative, adaptable platform equips businesses with profound insights into every aspect of the digital experience.As a global frontrunner in experience analytics, we operate in 15 offices across the globe, and we are committed to sustainable growth. We seek passionate team members ready to make a significant impact and support our expansion.At Contentsquare, we strive to cultivate a diverse and inclusive workplace where every individual can learn and thrive. Our community is characterized by courage, empathy, and intentionality. We invite you to help simplify the complex for our clients, their customers, and one another.Caution: Beware of scammers impersonating Contentsquare. Authentic communications from our Talent Acquisition team will only originate from the contentsquare.com domain or @contentsquare-ext.com email addresses. For more details, please visit our careers blog.Role Overview:The Strategic Enterprise Success Manager is an integral member of our GTM Strategy organization within the Enterprise Customer Success EMEA team. In this role, you will manage a portfolio of 15-25 high-touch enterprise accounts in France and Switzerland, overseeing the complete customer lifecycle from onboarding to strategic adoption, executive engagement, and fostering conditions for renewal and growth. You will serve as a trusted advisor, leveraging your in-depth product knowledge and data-informed account management to drive tangible business results. You will collaborate closely with our post-sales teams including onboarding, sales, professional services, customer experience, and partnerships.Your Responsibilities:Establish trusted relationships with both operational and executive-level stakeholders, positioning yourself as a strategic advisor on critical digital business issues.Develop data-driven success plans aligned with clients' primary business objectives, ensuring robust retention strategies through effective mapping of strategic contacts within key accounts.Promote the adoption of all Contentsquare products, including Product Analytics from our acquisition of Heap, by assisting teams in utilizing event-based and retrospective behavioral data to enhance user activation, feature adoption, and retention across both web and mobile platforms.Advocate for Contentsquare's AI-driven capabilities, guiding clients from traditional workflows to AI-enhanced methodologies and best practices.

About the Role Taboola is hiring an SMB Publisher Account Manager in London. This role supports a global portfolio of small and medium-sized publishers, focusing on their growth and success with Taboola’s platform. The team values strong commercial instincts and relationship-building skills. What You Will Do Manage a large portfolio, about 800 global publisher accounts. Spot and act on opportunities to grow publisher revenue. Use data and clear communication to explain the value of optimizations. Prioritize tasks and manage time effectively to serve a wide range of clients. Engage in the full sales cycle, from prospecting through closing. Who We’re Looking For Fluency in French or German is required. Experience in sales, account management, or a related field is helpful. Strong communication and relationship skills. Comfort working with data to inform decisions and conversations. Ability to prioritize and manage a high volume of accounts. Location This position is based in London, United Kingdom.

Join our dynamic team at Cognism as a Customer Success Training Specialist! In this role, you will play a pivotal part in empowering our customers through engaging training sessions and comprehensive onboarding experiences. Your ability to communicate effectively and your passion for customer success will ensure that our clients maximize the value of our products.

Join our dynamic team at Hiya as a Customer Success Support Specialist. In this role, you will be pivotal in enhancing customer satisfaction by providing exceptional support and guidance. You will work closely with our clients to resolve their inquiries and ensure they derive maximum value from our products and services.

Join Third Bridge as an Associate in our Client Services team, where your proficiency in French will play a pivotal role in delivering exceptional service to our clients. As a key member of our team, you will leverage your communication skills to understand client needs and provide tailored solutions that enhance their experience. This is an exciting opportunity to work in a dynamic environment that values initiative and a collaborative spirit.

OpenAI is looking for a Customer Success Manager to support Ads Solutions in London, UK. This role centers on guiding clients to achieve strong outcomes with OpenAI’s advertising platforms. What you will do Build and maintain client relationships to ensure satisfaction with advertising solutions. Provide ongoing support to clients using OpenAI’s ad platforms. Share strategic advice to help clients improve the effectiveness of their ad campaigns. Location This position is based in London, UK.