Client Services Engineer

The Client Services Engineer plays a crucial role in delivering exceptional technical support to users of computer systems. This position entails addressing inquiries and resolving various computer-related issues for clients, whether in person, over the phone, or remotely. Additionally, the engineer will provide guidance on the effective use of computer hard…

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. From streamlined work management to innovative, scalable solutions, we have consistently prioritized flow. Our mission is to create tools that enable teams to automate tedious tasks, derive valuable insights, and work more intelligently. More than just tools, we foster an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges are met with purpose and passion, that’s where the real magic happens, and it’s what drives us every day.We are currently seeking a seasoned Director of Client Services to join our Professional Services Sales team.In this role, you will be tasked with achieving professional services bookings targets by promoting Smartsheet’s diverse range of Professional Services offerings. Your efforts will significantly enhance customer adoption of the Smartsheet platform across various intelligent work management solutions. You will serve as a sales overlay for two Enterprise Sales teams covering approximately 10-15 territories across the EMEA region. This position involves managing the complete sales process for services-only opportunities and working closely with Account Executives on combined software licensing and services sales opportunities.This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region.Your Responsibilities Will Include:Gaining a deep understanding of Smartsheet's evolving suite of professional services and how they align with various solutions and customer maturity levels.Developing services-specific territory plans that outline priority accounts, key opportunities, and stakeholder relationship maps, integrating them into Account Executives' overall strategies.Accurately forecasting monthly and quarterly professional services bookings for your assigned territories.Maintaining pipeline integrity in Salesforce and Clari, ensuring all necessary fields and notes are current.Generating new business and expanding existing service pipelines through customized outbound initiatives.Overseeing a seamless technical scoping process, collaborating with Solutions Engineers, Solutions Architects, and Solutions Consultants.Leading the presentation of solutions proposals, effectively communicating compelling value at all levels of the customer organization, from individual contributors to executives.Negotiating pricing and terms for custom Statements of Work (SOWs) and packaged services.

Join PubMatic, where we are revolutionizing the digital advertising landscape by empowering brands and agencies to thrive in an open, addressable ecosystem.We are in search of a dedicated Client Services Partner to become a key member of our Advertiser Solutions team in London. In this pivotal role, you will actively engage in executing programmatic deals, collaborating at the crossroads of data, technology, and trading expertise. Your partnership with agencies and brands will be essential in optimizing campaigns, driving growth, and translating performance insights into tangible results across the PubMatic platform.

Join our dynamic team at Guidepoint as an Associate in Client Service, where you will play a pivotal role in delivering exceptional support to our clients. You will be responsible for managing client inquiries, facilitating communication, and ensuring a seamless experience for our customers. If you are passionate about providing outstanding service and thrive in a fast-paced environment, this opportunity is for you!

About AND Digital AND Digital is a technology company focused on transforming digital delivery and closing the digital skills gap. Since 2014, we have helped organizations create outstanding digital products and build strong digital teams. Our regional teams, known as 'Clubs,' work closely with clients to provide dedicated support and foster lasting partnerships. With over 1,300 people across Clubs in the UK and Europe, AND Digital continues to grow organically. We have plans to expand globally and remain committed to building legacies for our clients through collaboration and expertise. Role Overview: Client Service Director The Client Service Director leads the relationship between AND Digital’s Clubs and client organizations. This role manages ongoing engagements, drives account growth, and builds long-term partnerships. The position calls for an experienced account manager who combines strong relationship skills with commercial insight to grow client revenue. Main Responsibilities Client Relationship Management: Manage a varied client portfolio, developing trusted relationships with key stakeholders to strengthen AND Digital’s impact. Account Growth: Create and execute strategic account plans that deliver value for clients and support AND Digital’s growth. Identify and pursue new business opportunities. Client Assurance: Oversee daily client communications, onboarding, and team rotations to ensure smooth operations and clear information flow. People Leadership: Communicate AND Digital’s mission and goals, connecting our services to client needs. Commercial Management: Maintain commercially successful accounts with minimal supervision. Use commercial expertise to prevent revenue loss, contribute to Statements of Work (SOWs), and understand contract terms and risks. Team Building: Assemble and manage a team tailored to each client’s needs and staff skills. Participate in internal and client scheduling meetings to keep plans current. Issue Resolution: Serve as a trusted escalation point for clients and delivery teams, resolving issues proactively to support successful outcomes. What Sets AND Digital Apart Our culture is shaped by three core values: wonder, share, and delight. Collaboration and continuous learning are at the heart of our workplace. AND Digital offers an environment where people grow and make a real difference for clients and colleagues alike.

Join Third Bridge as an Associate in our Client Services team, where your proficiency in French will play a pivotal role in delivering exceptional service to our clients. As a key member of our team, you will leverage your communication skills to understand client needs and provide tailored solutions that enhance their experience. This is an exciting opportunity to work in a dynamic environment that values initiative and a collaborative spirit.

Join ThirdBridge as a Client Services Associate, where you will leverage your Nordic language skills to deliver exceptional service to our clients. This role is ideal for individuals who are passionate about client relations and eager to work in a dynamic environment. Starting in July 2026, you will be part of a team that thrives on collaboration and innovation.

Join DV Trading as a Client Platforms Engineer in London, where you'll be at the forefront of developing and optimizing cutting-edge trading platforms. This role is perfect for an innovative engineer eager to leverage their technical skills in a dynamic environment. You will collaborate with a talented team to enhance user experiences and streamline trading functionalities.

Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.

About Brillio: Brillio stands as a leading digital technology service provider, rapidly evolving as the preferred partner for numerous Fortune 1000 companies aiming to leverage disruption into a competitive edge through innovative digital solutions. Our team, known as 'Brillians', is celebrated for its exceptional talent, seamlessly blending advanced digital expertise with design thinking, all while prioritizing client satisfaction.As an employer of choice, Brillio consistently attracts top-tier talent, thanks to our commitment to modern technologies and unique digital initiatives. Our dedication to fostering a remarkable experience for our Brillians and nurturing their full potential has earned us the Great Place to Work® certification year after year.The Senior Client Partner role is pivotal within the Brillio Customer Success team in the UK, focusing on driving sales and business development strategies for Banking and Financial Services clients. This position is crucial in enhancing customer experience and promoting revenue growth.The ideal candidate will establish and nurture relationships at the CXO level, cultivating long-term strategic partnerships within their client portfolio. Supported by a team of practice managers, the Senior Client Partner will ensure excellence in customer experience and delivery.Acting as a 'trusted advisor', the Senior Client Partner will possess a blend of strategic business acumen and technology expertise. With Brillio’s strong footprint in the Digital Transformation domain and our entrepreneurial spirit, this role offers an exciting opportunity for growth and contribution within a rapidly expanding company.

Gerson Lehrman Group (GLG) is on the lookout for dynamic Spanish-speaking Associates who are eager to advance their careers while providing exceptional client service in a high-performance, meritocratic, and collaborative environment. As an Associate, you will play a pivotal role in powering GLG's Insight Network – the world's premier source of firsthand expertise. This fast-paced position entails direct communication with leading professionals from top financial services firms, consultancies, and corporations, facilitating access to the insights they require to gain a competitive edge. The ideal candidates will possess a natural curiosity, strong analytical skills, and a drive to achieve results for our clients. With these attributes, you will undergo an extensive onboarding experience and training programs designed to cultivate your capabilities in project management, client relationship-building, and expert engagement. Within months, you will oversee project lifecycles, regularly interact with esteemed clients and experts, while benefiting from ongoing support and mentorship from your team to refine your project management and communication skills.

Join Thirdbridge as an Associate in Client Services, focusing on Korean-speaking clients. In this dynamic role, you will facilitate communication between our clients and our expert network, ensuring a seamless experience. Your fluency in Korean will be key to building strong relationships and understanding client needs.This position is ideal for enthusiastic individuals looking to develop their career in a fast-paced environment.

Join our dynamic team at Third Bridge as a Client Service Associate focusing on French-speaking clients. In this role, you will be the first point of contact for our clients, providing exceptional support and guidance tailored to their needs. Your ability to communicate effectively in French will be crucial as you assist clients in navigating our services and ensuring their satisfaction.As part of our commitment to excellence, we are looking for individuals who are not only fluent in French but also possess a passion for delivering outstanding customer service. You will have the opportunity to work in a fast-paced environment where your contributions directly impact client relationships and company success.

Join Luminance, the leader in Legal-Grade™ AI technology for enterprises. With backing from esteemed venture capitalists and recognition in prestigious lists like Forbes AI 50 and Inc. 5000, Luminance is revolutionizing the legal industry on a global scale.The Client Solutions Engineer position presents an exciting chance to collaborate across Sales, Product, and Customer Success teams, enhancing our clients’ technical capabilities and maximizing the value they derive from Luminance. This role is essential in delivering an exceptional technical experience for enterprise customers, facilitating quicker and smoother integration with our platform. The ideal candidate will combine customer-centric skills with a solution-oriented approach, guiding customers in understanding how to best leverage our offerings to achieve their goals. Additionally, the role requires the creation of scalable resources such as reusable toolkits, SDKs, and thorough documentation to support developers effectively.A successful Client Solutions Engineer will gain a comprehensive understanding of our AI platform and its integration into diverse customer systems. The role involves close collaboration with both prospective and current clients to offer expert guidance and ensure a seamless integration experience. Working alongside Account Executives, Product Specialists, and Customer Success Managers, the Client Solutions Engineer will be pivotal in transforming prospects into loyal, satisfied customers.

About WPP MediaWPP serves as the trusted growth partner for many of the world's leading brands. We leverage exceptional talent, reliable data, and strategic partnerships—driven by our innovative marketing platform, WPP Open—to assist clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media, WPP's AI-driven media unit, integrates media, data, and partnerships to deliver creative personalization at scale. With WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For further details, please visit wppmedia.com.Account Manager - Client ServicesAbout T&P – A Leading WPP Media BrandT&P is among the world’s premier full-service creative and media agencies, blending talent and technology to stimulate growth for brands. Established from the merger of The&Partnership and mSix&Partners, T&P provides a comprehensive marketing solution that encompasses content creation and distribution. Supported by WPP and WPP Media, and infused with the entrepreneurial spirit of a partner-led approach, T&P operates across four continents with 45 offices and over $1.2 billion in global billings. As a pioneer, T&P produced the first AI-generated TV advertisement for Lexus in 2018 and continues to harness AI across all outputs. With a skilled workforce of 1,900 trained on WPP’s proprietary AI platform, Creative Studio, T&P is dedicated to delivering enhanced outcomes for clients.Role Summary and ImpactThe Media Account Manager plays a pivotal role within our hub team, serving as the primary contact for European clients and often as the first point of contact for our agency teams throughout Europe.Collaboration with teams from key disciplines such as Communications and Audience Planning, Digital Specialists, Data Visualization and Analysis Experts, as well as Creative Teams is essential to deliver market-leading integrated projects, campaigns, and reports.This role involves independently leading the execution of campaigns and projects, while also working closely with the Account Director and Business Director to ensure the smooth operation of the account, supporting strategic planning and digital teams, as well as pan-European partnerships and market coordination.Efficiency and proactivity are crucial in this role, as you will be instrumental in developing and creating European campaigns and media-focused projects.

GLG is hiring an Associate, Client Service - Life Sciences for its London office. This position supports the Insight Network by connecting clients with professionals who have direct experience in financial services, consulting, and corporate roles. The work centers on the life sciences sector, helping clients access the expertise they need for their projects. Key Responsibilities Coordinate timely communications between clients and life sciences subject matter experts. Work closely with colleagues and clients to clarify project requirements and deliver targeted insights. Oversee projects from the initial brief through expert engagement and follow-up steps. Develop and sustain strong relationships with both clients and experts, maintaining high service standards throughout each engagement. What Helps You Succeed Interest in learning about the life sciences industry and understanding client challenges. Ability to think critically and solve problems as they arise. Drive to support clients in reaching their objectives. Confidence communicating with senior professionals and managing several projects at the same time. Training and Development Associates participate in a structured onboarding and training program. Early stages involve hands-on learning in project delivery, client management, and expert engagement. Ongoing coaching and mentoring are provided to help build project management and communication skills as responsibilities increase.

Join Third Bridge as an Associate in Client Services, where you will leverage your Italian language skills to provide exceptional support and insights to our clients. In this dynamic role, you will be responsible for managing client inquiries, facilitating communication, and ensuring a seamless service experience. If you are passionate about delivering top-notch client service and thrive in a fast-paced environment, we want to hear from you!

Join Third Bridge as an Associate in our Client Services team, where you will leverage your German language skills to deliver exceptional support to our global clients. As a pivotal member of our team, you will be responsible for understanding client needs, providing relevant insights, and ensuring their satisfaction with our services. This role is ideal for individuals who thrive in a dynamic environment and are eager to contribute to our mission of connecting investors with the right information.

Join Third Bridge as an Associate in Client Services, where you will play a crucial role in delivering exceptional support to our clients. As a Polish speaker, you will have the opportunity to engage with a diverse range of clients, ensuring their needs are met with efficiency and professionalism.Your responsibilities will include managing client inquiries, providing insightful information, and collaborating with internal teams to enhance service delivery. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about client satisfaction.

AQR International Lux Fund Services is hiring a Client Services Analyst in London. This role centers on supporting institutional client relationships and ensuring responsive, attentive service. Key responsibilities Analyze client needs and respond to inquiries with care and accuracy Assist with routine account management tasks Collaborate with colleagues to address client requests and resolve issues Help maintain high client satisfaction by providing reliable and timely service Requirements Strong analytical and problem-solving abilities Attention to detail Comfort working as part of a team Ability to manage multiple priorities in a busy environment