Cloud Support Engineer at Thought Machine | London

At Thought Machine, we have a daring mission: to free banks from the shackles of outdated technology permanently. We are revolutionizing the banking landscape with our core and payment technologies that are designed to operate seamlessly in the cloud. To accomplish this ambitious goal, we need talented individuals to come together and innovate cutting-edge t…

At Thought Machine, we are on a transformative journey to eliminate outdated technology from the banking sector. Our innovative core and payments technology operates natively in the cloud, establishing the groundwork for modern banking. We are tackling substantial challenges, requiring a collaborative team of exceptional individuals to build world-class technology.Our rapid growth has seen our workforce expand to over 550 talented professionals across our offices in London, New York, Singapore, Sydney, and our newly launched Engineering Hub in Lisbon. With more than £500 million raised in funding from esteemed investors such as Molten Ventures, Eurazeo, Intesa Sanpaolo, and JPMorgan Chase, we are positioned for continued success.We pride ourselves on fostering a vibrant workplace culture that encourages creativity and innovation. Thought Machine has received accolades for our exceptional work environment, including recognition from Sifted magazine for having one of the highest Glassdoor ratings among UK fintech companies. Our employee share package is among the most generous in the industry. Additionally, we have been named one of the world's most innovative fintechs by Global Finance Magazine and recognized by the Financial Times as one of Europe's fastest-growing companies for two consecutive years.As an Engineering Manager at Thought Machine, you will spearhead complex technical projects aligned with our product roadmap. You will lead a team of skilled engineers, guiding them in identifying challenges and crafting innovative solutions. Your role will involve managing project deliverables, contributing to product strategy, and nurturing your team's development. We welcome candidates with strong product ownership who enjoy balancing engineering management with hands-on technical involvement.Key ResponsibilitiesCollaborate closely with Product Management and Client Services to define and execute our product roadmap.Engage actively in technical discussions and design reviews.Assess and measure your team’s impact.Contribute to shaping product strategy.Participate in engineering-wide initiatives as part of the management team, focusing on areas such as recruitment and process optimization.Mentor and support the career development of engineers within your team.Lead by example through code reviews and engaging in technical work.

At Thought Machine, we are on a daring mission to eliminate legacy technology from the world's banking systems. Our innovative core and payments technology, designed to operate seamlessly in the cloud, forms the backbone of modern banking. This ambitious endeavor requires talented individuals working collaboratively to develop exceptional technology.Our rapid growth in recent years has expanded our team to over 550 professionals across our offices in London, New York, Singapore, Sydney, and our newly established Engineering Hub in Lisbon. With over £500 million raised in funding from esteemed investors such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures, we are poised for continued success.We pride ourselves on cultivating a workplace culture that fosters creativity and productivity while ensuring that our team enjoys the journey. Regularly recognized for our outstanding workplace environment, we have received high Glassdoor ratings for UK fintech companies and offer one of the most generous employee share packages in the industry. Additionally, we have been named one of the world's most innovative fintechs by Global Finance Magazine and recognized by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, as well as a UK Best Employer for 2026.As a Senior Site Reliability Engineer, you will be entrusted with the critical responsibility of maintaining and enhancing the production infrastructure that supports our customers' advanced Core Banking and Payments platforms. This role offers a unique opportunity to make a significant impact on the global financial landscape while collaborating with some of the brightest minds in the industry to tackle complex engineering challenges.You will be a vital part of the Site Reliability Engineering team based at Thought Machine HQ in London, addressing the complexities of automating fleet management operations, mentoring fellow team members, fostering best practices within engineering, and developing operational processes that streamline interactions between Thought Machine and our SaaS clients.The SRE team plays a crucial role in navigating the technical challenges associated with Thought Machine’s growth ambitions, requiring collaboration with senior stakeholders and our customers on initiatives that are pivotal to the company’s success.

At Thought Machine, we are on a transformative mission to eliminate outdated legacy technology from the banking sector. Our innovative core and payments technology, designed to operate seamlessly in the cloud, lays the groundwork for modern banking. This ambitious endeavor requires exceptional talent collaborating to create remarkable technology.In recent years, we've experienced rapid growth, expanding our team to over 550 professionals across our offices in London, New York, Singapore, Sydney, and our newly established Engineering Hub in Lisbon. With over £500 million raised in funding from esteemed investors such as Molten Ventures, Eurazeo, and JPMorgan Chase, we are poised for continued success.Our workplace culture is designed to foster creativity and productivity, allowing our team to produce top-notch work while enjoying the journey. Recognized for our outstanding employee satisfaction, we have consistently received high ratings on Glassdoor and have been acknowledged by Sifted magazine as a leading fintech employer in the UK, with one of the most generous employee share packages in the industry. As featured in Global Finance Magazine, we are among the world's most innovative fintechs and have been named one of Europe’s fastest-growing companies by the Financial Times for two consecutive years.As a Back End Engineer at Thought Machine, you will play a pivotal role in leading the development of our Vault product. We are committed to excellence, adopting best practices in continuous deployment and monorepo style development.While you will thrive in a fast-paced development environment, we expect you to produce high-quality, production-ready code.

At Thought Machine, we're on a mission to revolutionize banking by eradicating legacy technology from the world's banks. Our innovative core and payments technology operates natively in the cloud, laying the groundwork for modern banking solutions. Achieving this ambitious goal requires exceptional talent collaborating to create cutting-edge technology.In recent years, we've experienced explosive growth, expanding our team to over 550 professionals across various locations, including London, New York, Singapore, Sydney, and our newly launched Engineering Hub in Lisbon. With over £500 million in funding, our esteemed investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.Our company culture fosters excellence and encourages our team to produce top-tier work while having fun. We have been recognized for our outstanding workplace culture, earning one of the highest Glassdoor ratings among UK fintech companies and offering the industry's most generous employee share package. Global Finance Magazine named us one of the world's most innovative fintechs, and the Financial Times recognized us as one of Europe's fastest-growing companies for two years running, alongside being hailed a UK Best Employer for 2026.As a Senior Back End Engineer, you will play a vital role in leading the development of Thought Machine’s Vault product. We are committed to achieving excellence in this role, adhering to best practices in continuous deployment within a monorepo style development framework.Although our development pace is rapid, you will be expected to produce high-quality, production-ready code.Key ResponsibilitiesDesign, implement, and develop scalable, high-performance microservices using industry best practices.Create automated unit tests, integration tests, and more.Collaborate with other engineering teams to ensure features are added in a coherent and structured manner.Manage and debug deployments from testing environments through to production.Translate customer requirements into actionable, trackable tickets.Essential QualificationsA minimum of 6 years of experience as a Software Engineer.Proficiency in either Python or Golang.Experience in developing automated tests and integrations.

At Thought Machine, we are on a mission to revolutionize the banking industry by eliminating outdated legacy technology. Our innovative core and payments technology operates natively in the cloud, setting the foundation for modern banking. Achieving our ambitious goals requires exceptional talent collaborating to create groundbreaking technology.Having expanded rapidly, our team now includes over 550 professionals across offices in major cities like London, New York, Singapore, Sydney, and our newly established Engineering Hub in Lisbon. With more than £500 million raised in funding from esteemed investors such as Molten Ventures, Eurazeo, and JPMorgan Chase, we are well-positioned for continued growth.Our workplace culture is designed to foster creativity and productivity, and we take pride in being recognized for our outstanding employee experience. Sifted magazine has acknowledged us for having one of the highest Glassdoor ratings among UK fintech companies, and we offer one of the industry's most generous employee share packages. Additionally, we have been honored by Global Finance Magazine as one of the world’s most innovative fintechs and recognized by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years.In the role of Senior Software Engineer specializing in Infrastructure, you will be pivotal in deploying and maintaining our cutting-edge software solutions. Your responsibilities will include developing tools for integrations with third-party infrastructure components, automating deployment processes, and facilitating infrastructure changes within our data and streaming platforms to support our products. You will also contribute to enhancing the user experience for our engineers and bank Site Reliability Engineers (SREs).DutiesCollaborate with the engineering team to create reliable and scalable applications.Design and implement tools that enhance the scalability and availability of our services, focusing on automation.Develop observability and orchestration tools that empower our clients to manage and monitor their deployments effectively.Contribute to disaster recovery and redundancy strategies, enhancing our overall resilience.Drive improvements in code quality by creating innovative tools and processes.

At Thought Machine, we are on a daring mission to eliminate outdated technology from banks around the world. Our innovative core and payments technologies, designed to operate seamlessly in the cloud, are shaping the future of banking.Since our inception, we have rapidly expanded to a talented team of over 550 professionals across various locations including London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. With over £500m in funding from esteemed investors such as Molten Ventures, Eurazeo, and JPMorgan Chase, we are well-positioned for continued growth.We pride ourselves on fostering a vibrant workplace culture that encourages creativity and excellence. Recognized by Sifted magazine for our exceptional Glassdoor ratings and generous employee share packages, we are also honored to be named one of the world's most innovative fintechs by Global Finance Magazine and acknowledged by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years.As a Full Stack Engineer at Thought Machine, you will play a vital role in our engineering team, which is committed to adopting best practices and leveraging modern technologies. You will tackle complex engineering challenges and create robust, scalable, and secure code that ensures an exceptional user experience.You will take full responsibility for transforming requirements into engineering designs, task breakdowns, and implementations, building both backend services and frontend experiences. Your work will cater to a diverse range of clients, from large financial institutions to regional banks, allowing for customized user experiences tailored to various personas.This is a full-time, permanent position based in our London office, requiring a minimum of three days onsite each week while offering the flexibility to work four days a week.

At Thought Machine, we are on a daring mission to revolutionize the banking sector by eliminating outdated legacy technologies. We have pioneered the foundations of modern banking with our innovative core and payments technology, which operates seamlessly in the cloud. Our ambitious goals demand a team of exceptional individuals collaborating to build cutting-edge technology.In recent years, we have experienced rapid growth, expanding our team to over 550 talented professionals across our offices in London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. With over £500 million raised in funding from prominent investors such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, and JPMorgan Chase Strategic Investments, we are poised for continued success.Our workplace culture is designed to empower our team to deliver the highest quality work while enjoying the journey. We are consistently recognized for our outstanding workplace environment, boasting one of the highest Glassdoor ratings among UK fintech companies and offering the industry's most competitive employee share packages. As a testament to our innovation, we have been named one of the world's most innovative fintechs by Global Finance Magazine and recognized by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, as well as a UK Best Employer for 2026.As a Site Reliability Engineer at Thought Machine, you will play a crucial role in safeguarding the mission-critical systems of some of the world’s leading financial institutions. Join our elite, globally distributed team and take charge of maintaining the robust production infrastructure that enables our customers to leverage advanced Core Banking and Payments platforms. This is your chance to leave a significant mark on the global financial landscape while working alongside brilliant minds to tackle complex engineering challenges.As part of the Site Reliability Engineering team based at our London headquarters, you will be integral in addressing the technical challenges of driving Thought Machine's growth. Expect to collaborate with senior stakeholders and customers on critical programs and initiatives essential to our company's success.

At Thought Machine, we are on a bold mission to eradicate legacy technology from the world’s banks. We've engineered the backbone of modern banking through cutting-edge core and payments technologies that operate natively in the cloud. This ambitious endeavor requires an exceptional team dedicated to creating unparalleled technology.Our rapid growth over the past few years has expanded our team to over 550 talented individuals across our offices in London, New York, Singapore, Sydney, and our newly launched Engineering Hub in Lisbon. With more than £500 million raised in funding, our esteemed investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures, among others.We foster a vibrant culture that empowers our team to deliver top-notch work while enjoying the journey. Thought Machine is consistently recognized for its outstanding workplace culture, achieving one of the highest Glassdoor ratings for UK fintech companies and offering one of the most generous employee share packages in the industry. Acknowledged as one of the world's most innovative fintechs by Global Finance Magazine and highlighted by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, we have also been awarded the title of UK Best Employer for 2026.As an Engineering Programme Manager at Thought Machine, you will oversee the successful delivery of intricate technical programs within the engineering division. You will take the lead in planning and shaping each program while supporting the engineering departments that play a crucial role in achieving program success.Key ResponsibilitiesOversee technical programs: including planning, milestone setting, success criteria establishment, and coordination of complex, multi-team, multi-month engineering initiatives.Effectively communicate schedules, priorities, and updates across all levels of the organization.Assist engineering departments in identifying alignment gaps and reducing overhead.Possess a solid understanding of our products and the technical skills necessary to delve into details and propel programs forward.Maintain an outcome-focused approach, ensuring all efforts align with the intended program goals.Facilitate collaboration among large, cross-functional teams.Bring energy and engagement to drive continuous improvement within the engineering organization in a fast-paced, dynamic environment.

At Thought Machine, we are on a bold mission to eliminate legacy technology from banks worldwide. Our innovative core and payments technology is designed natively for the cloud, paving the way for modern banking solutions. Achieving this ambitious goal requires outstanding individuals working collaboratively to build exceptional technology.In just a few years, we've expanded our team to over 550 talented professionals across offices in London, New York, Singapore, Sydney, and our newly established Engineering Hub in Lisbon. With more than £500 million raised in funding, our prestigious investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.We foster a vibrant culture that empowers our team to deliver top-notch work while enjoying the journey. Recognized for our outstanding workplace culture, we have received accolades from Sifted magazine, achieving one of the highest Glassdoor ratings among UK fintech companies, and offering the industry’s most generous employee share packages. Additionally, we were named one of the world’s most innovative fintechs by Global Finance Magazine and recognized by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, as well as a UK Best Employer for 2026.As the Global Head of Production Support, you will play a pivotal role in our Cloud Support Engineering teams, which are critical to the success of the world’s leading financial institutions. This role goes beyond mere management; you will architect the global customer support experience and lead elite, distributed teams dedicated to supporting the Vault Platform—the cloud-native core banking and payments engine driving the next generation of global finance.This high-visibility position requires balancing the continuous demands of banking institutions worldwide with the rapid innovation characteristic of a world-class engineering culture.

At Thought Machine, we are on a daring mission to eliminate the burdens of legacy technology from banks worldwide. Our innovative core and payments technology, designed to operate seamlessly in the cloud, lays the groundwork for a modern banking experience. The challenge we have undertaken is significant, and it requires exceptional talent working collaboratively to create innovative solutions.Having rapidly expanded over recent years, our team has grown to over 550 members across London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. With over £500m raised in funding from esteemed investors such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures, we are well-positioned for continued growth.Our culture fosters an environment where our team can produce top-tier work in the industry while enjoying the process. Frequently highlighted for our outstanding workplace culture, we have earned accolades from Sifted magazine for having one of the highest Glassdoor ratings among UK fintech companies and for our generous employee share package. Recognized as one of the world's most innovative fintech companies by Global Finance Magazine and celebrated by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, we are also proud to be named a UK Best Employer for 2026.As the Regional Client Success Managing Director, you will be responsible for ensuring the overall success, profitability, and health of all client relationships within your region, overseeing the delivery of contracted volumes, milestones, and outcomes.In this pivotal role, you will lead the regional Client Success function, directly managing Client Success Directors (CSDs). You will hold full P&L responsibility for Client Success in the region, which includes services revenue, cost management, and margin performance.As the senior executive responsible for client outcomes, you will act as the escalation point for client issues, represent the company in client steering committees, quarterly business reviews, and executive forums, and ensure alignment across Client Success, Support, Engineering, and Commercial teams to meet client commitments.While this role does not involve direct sales targets for new scopes outside existing contracts, you will play a crucial role in partnering with Sales and Account Management leadership to facilitate sustainable account growth.

At Thought Machine, we are on a transformative mission to eradicate outdated technology from banks across the globe. We have pioneered a modern banking infrastructure with our core and payments technology, which operates seamlessly in the cloud. Our ambitious endeavor requires exceptional talent committed to crafting outstanding technology.Having rapidly expanded over the past few years, our team now boasts over 550 dedicated professionals in offices spanning London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. With over £500 million raised in funding from notable investors including Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures, we are poised for significant growth.We foster a vibrant workplace culture that encourages our team to produce industry-leading work while enjoying the journey. Frequently recognized for our exceptional workplace environment, we have garnered accolades from Sifted magazine for one of the highest Glassdoor ratings among UK fintech companies and offer one of the most generous employee share packages in the industry. Additionally, we have been named one of the world’s most innovative fintechs by Global Finance Magazine, and the Financial Times has listed us as one of Europe’s fastest-growing companies for two consecutive years, along with being recognized as a UK Best Employer for 2026.The Vault Payments team is at the forefront of redefining payment processing for financial institutions burdened by outdated systems. Our goal is to revolutionize how these institutions handle payments through the development of a top-tier universal payment engine, Vault Payments, which is our second product offering.As we embark on the next phase of Vault Payments’ evolution, you will join at a crucial juncture where the product is live with initial clients. The ideal candidate is a self-motivated individual with strong commercial instincts, capable of strategic thinking and decisive action to propel the product forward.In this role, you will take ownership of the product roadmap and delivery for the Vault Payments portfolio, collaborating closely with Go-to-Market and Engineering leadership to drive both revenue and product development. Your cross-functional interactions with partnerships, compliance, legal, and partner product teams will be essential in crafting key use cases that delight our clients.

At Thought Machine, we are on a daring mission to eliminate legacy technology from banks worldwide. Our innovative core and payments technology is designed to run natively in the cloud, creating the foundation for modern banking. We understand the challenges ahead, and that's why we need talented individuals working collaboratively to develop exceptional technology.Having experienced rapid growth, our team now exceeds 550 professionals across global offices in London, New York, Singapore, Sydney, and our newly formed Engineering Hub in Lisbon. With over £500 million in funding, our esteemed investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.We take pride in fostering a vibrant culture that empowers our team to produce top-tier work while enjoying the journey. We are frequently recognized for our outstanding workplace culture and have been highlighted by Sifted magazine for having one of the highest Glassdoor ratings among UK fintech companies, alongside offering the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we have also been acknowledged by the Financial Times as one of Europe's fastest-growing companies for two consecutive years and a UK Best Employer for 2026.We are currently looking for an Account Director to serve as the primary liaison for our clients across the EMEA region. This crucial position involves propelling existing accounts forward, discovering new opportunities within client organizations, and nurturing relationships with executive teams, program management, procurement, legal, and compliance functions.

At Thought Machine, our mission is audacious – to completely and permanently eliminate legacy technology from the world's banking systems. We have pioneered modern banking solutions through our core and payments technology, all built to operate natively in the cloud. The challenge is significant, and we require exceptional individuals collaborating to create outstanding technology.In recent years, we have experienced rapid growth, expanding our team to over 550 talented professionals across our offices in London, New York, Singapore, Sydney, and our newly launched Engineering Hub in Lisbon. With more than £500 million raised in funding, our esteemed investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.We pride ourselves on cultivating a dynamic culture that empowers our team to produce top-tier work while enjoying the journey. Regular accolades highlight our exceptional workplace culture, including recognition from Sifted magazine for having one of the highest Glassdoor ratings among UK fintech companies and offering the industry's most generous employee share options. Global Finance Magazine has named us one of the world's most innovative fintechs, and the Financial Times recognized us as one of Europe's fastest-growing companies for two consecutive years, along with being named a UK Best Employer for 2026.As we continue to expand, we are looking for an exceptionally organized Recruitment Coordinator to join our People function for a fixed-term contract of six months. In this vital role, you will serve as the administrative backbone of our global recruitment team, facilitating a high-volume hiring surge and supporting our exciting expansion into Lisbon. Your focus will be entirely on recruitment coordination, ensuring a seamless, efficient, and positive experience for candidates and stakeholders during this period of growth.Key ResponsibilitiesCoordinate Interview Scheduling: Manage complex scheduling and clearly communicate logistics to recruiters, interview teams, and candidates, focusing particularly on supporting the Lisbon expansion.Administrative Support: Act as the operational anchor for our global recruitment team during this critical hiring phase.Data Integrity Maintenance: Ensure our Applicant Tracking System (ATS) Ashby and recruitment trackers are accurate and up to date.Stakeholder Engagement: Collaborate directly with recruiters, hiring managers, and interviewers to guarantee smooth hiring processes.

At Thought Machine, our mission is ambitious: to completely eliminate legacy technology from banks worldwide. We've pioneered modern banking solutions with our cloud-native core and payment technologies. Our journey is challenging, and we believe that only the best talent can help us achieve this goal.In recent years, we have experienced remarkable growth, expanding our team to over 550 professionals across offices in London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. With over £500m raised in funding, our investors include prestigious names such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, and JPMorgan Chase Strategic Investments.We’ve cultivated a workplace culture that fosters excellence while ensuring a fun atmosphere. Our exceptional culture has earned us recognition as one of the top fintech workplaces, with a stellar Glassdoor rating. We've been highlighted by Sifted magazine and acknowledged by Global Finance Magazine as one of the world's most innovative fintechs, as well as being listed by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years.As we enter an ambitious phase of growth after a record year and a successful fundraising round, we're on the lookout for a Head of Partnerships. In this role, you will design and lead the ecosystem that will integrate our Vault Core and Vault Payments solutions into banks and fintechs globally.As the Head of Partnerships, you will be responsible for the strategic direction and commercial success of our partner ecosystem. Positioned at the crossroads of product strategy and market expansion, you will ensure our platform remains the centerpiece of the modern financial technology stack.Leading a dynamic team of five, you'll identify and engage potential partners that will enhance our customer offerings. You'll serve as the link between our internal product roadmap and the external partner landscape, enabling seamless collaboration.

At Thought Machine, we are on a daring mission to liberate the world's banks from outdated legacy technologies. Our innovative approach has led to the development of cutting-edge core and payments technology that operates seamlessly in the cloud. Achieving this ambitious goal demands exceptional talent collaborating to create outstanding technology.Our rapid growth has led us to expand our team to over 550 professionals across offices in London, New York, Singapore, Sydney, and our new Engineering Hub in Lisbon. We have successfully raised over £500 million in funding, attracting esteemed investors such as Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, among others.We pride ourselves on fostering a workplace culture that empowers our team to deliver the highest quality work in the industry while enjoying the journey. Regularly acknowledged for our exceptional workplace environment, we have been recognized by Sifted magazine as having one of the highest Glassdoor ratings among UK fintech companies, as well as offering the most generous employee share packages in the industry. Our innovative spirit has earned us accolades from Global Finance Magazine as one of the world's most innovative fintechs and recognition from the Financial Times as one of Europe’s fastest-growing companies for two consecutive years, alongside being named a UK Best Employer for 2026.Vault Core, our flagship core banking platform, is built to support a diverse range of banking products, from mortgages and savings to intricate corporate lending, utilizing our unique, Python-based Smart Contracts. Currently, over 50 clients, including several Tier 1 banks with systemic importance, rely on Vault Core for their most critical banking operations. This platform can be either self-hosted by clients or utilized as a SaaS solution managed by Thought Machine, with compatibility across major cloud providers such as AWS, GCP, and Azure.This highly technical role will see you collaborating closely with Engineering leadership to address challenges surrounding data integrity and consistency, performance at scale, and optimizing the developer experience for those launching financial products on our platform. You will be responsible for defining APIs and user journeys that enable our clients to provide exceptional experiences to their customers, while accommodating the various banking institutions we partner with and their unique products and operational methodologies.This position is ideal for a professional who excels at the intersection of technical complexity and high-level product strategy, possessing strong commercial instincts. You recognize that the success of our clients hinges on a platform that is not only functional but also boasts best-in-class design, performance, and resilience. By fostering alignment across Engineering and product teams, you will drive the development of solutions that meet our clients' needs.

At Acturis, innovation is not just a part of our culture; it is truly embedded in our DNA.Founded in the year 2000 by co-founder Theo Duchen in a humble garden shed, alongside former McKinsey partner David McDonald, we embarked on a mission to revolutionize insurance technology. What began as an audacious start-up has now evolved into a leading global SaaS provider trusted by the industry.Currently, our platform is relied upon by over 100,000 users across more than 40 countries. By closely collaborating with brokers, insurers, and MGAs, we continue to shape the market and set new standards in both personal and commercial lines.Acturis is honored to be recognized as a Great Place to Work® for 2026, maintaining a collaborative and innovative start-up culture even as we expand globally. With over 90% of our new hires coming from graduate backgrounds, we have created an environment where early-career talent can flourish. Additionally, as an EcoVadis Committed-rated organization, we are dedicated to creating long-term value through sustainable and responsible operations.Embark on your career in cloud engineering with a role that offers genuine responsibility, cutting-edge technology, and the opportunity to evolve into a future DevOps specialist.In your daily role, you will:Assist colleagues and clients via our cloud helpdesk, troubleshooting technical issues and conducting root cause analyses.Collaborate with developers to deploy code, manage release environments, and construct tools using various programming languages.Continuously monitor and enhance the health, reliability, and performance of our cloud platform.We provide mentorship from day one, a clear path for progression, and significant responsibilities early in your career, as we have cultivated an environment where graduates accelerate their growth and make a real impact.What you can look forward to:A transparent career structure with regular feedback and three annual performance reviews.Hands-on learning of DevOps practices, scripting, and cloud tooling through real-world projects.Exposure to a large-scale international private cloud supporting thousands of users.

About ChalkChalk is revolutionizing the data platform landscape, enabling the next generation of machine learning applications. We dismantle the barriers of complexity, latency, and scalability that have historically limited ML capabilities. Our platform boasts Rust-speed performance paired with intuitive tools that developers adore. Leading organizations trust Chalk to tackle challenges such as preventing fraudulent credit card transactions, authenticating identities, and optimizing clean energy utilization. Recently, we secured a $50 million Series A, spearheaded by Felicis.About the RoleAs a Support Engineer at Chalk, you will serve as our primary technical support specialist, ensuring that customers enjoy outstanding experiences with our innovative products. You will engage directly with clients across diverse sectors including finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their utilization of Chalk's platform. This position presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant impact on customer satisfaction and product excellence.Your ResponsibilitiesDeliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues.Work in conjunction with Engineering to escalate and efficiently resolve complex issues.Cultivate comprehensive product knowledge to empower customers to derive maximum value from Chalk.Document solutions, develop knowledge-base articles, and share insights to mitigate future issues.Identify and propose enhancements to product reliability, usability, and customer satisfaction.Qualifications We're SeekingA technical background with experience in technical support or software engineering.Proficiency in Python and SQL.Robust troubleshooting, problem-solving, and analytical capabilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Prior experience in customer-facing technical roles is highly desirable.Bachelor's degree in Computer Science or a related field.

Role overview DV Trading is hiring a Senior Cloud Engineer to strengthen its cloud infrastructure in support of trading operations. The position is based in London and centers on both improvement and ongoing maintenance of cloud systems critical to the business. What you will do Develop and implement cloud solutions aimed at increasing reliability and scalability. Enhance the performance of trading platforms through targeted system improvements. Collaborate with teams across the company to design and refine cloud strategies. Use technical expertise to streamline processes and improve efficiency within the technology stack. Location This role is located in London.

Join Our Team as a Staff Machine Learning EngineerBecome an integral part of Deliveroo’s mission to revolutionize the shopping and dining experience with a focus on impact, innovation, and growth. Our talented Engineering teams tackle intricate technical challenges within a global, three-sided marketplace, developing and scaling systems that cater to millions of customers, riders, and partners daily.From advanced real-time logistics to robust infrastructure and marketplace optimization, we create and manage the technology that fuels Deliveroo’s expansive growth.We are seeking a Staff Machine Learning Engineer to join our dynamic London team (working in a hybrid model, 3 days in the office). In this pivotal role, you will design and construct intelligent decision-making systems that operate at a large scale, directly influencing the experiences of consumers, riders, and merchants.Explore our Engineering team and discover our motivations, work culture, and what you can expect as part of our community.Your ResponsibilitiesJoin the Consumer Pricing team to tackle complex pricing challenges at Deliveroo. We are advancing towards dynamic, personalized pricing strategies that take into account consumer behavior, loyalty programs, and real-time market conditions.Your daily tasks will include:Designing and developing high-performance machine learning and optimization systems that guide Deliveroo’s core decisions at scale.Leading the technical advancement of our pricing infrastructure, resolving architectural bottlenecks and integrating enhanced model inputs and decision variables.Creating algorithms to enhance real-time marketplace efficiency, including personalized elasticity models and delivery time forecasts.Collaborating closely with Product Managers and Data Scientists to convert complex business challenges into effective algorithmic solutions.Providing technical leadership across various product domains, identifying and prioritizing high-impact algorithmic enhancements.Mentoring and guiding fellow engineers, elevating technical standards and advancing our machine learning and optimization practices across the company.Qualifications for SuccessThe ideal candidate will possess strong expertise in several of the following areas, along with a desire to grow in others: