Collections Manager

About Funding Circle Funding Circle supports small businesses across the UK by making access to funding faster and more efficient. The company combines the energy of a fintech startup with the stability of a public company, giving employees both autonomy and scale. Teams work closely together, supporting and challenging each other to deliver strong results a…

As a Customer Success Manager at Sidetrade, you will take ownership of a portfolio of enterprise clients, championing their success and driving the adoption of our solutions to achieve renewals, expansions, and client advocacy.About Sidetrade:Sidetrade is a pioneering AI company listed on Euronext Growth, dedicated to transforming how enterprises extract value from their customer relationships through our innovative Order-to-Cash Intelligence platform and Data Lake. Our diverse team, representing 38 nationalities, fuels our creativity and maintains a customer-first approach. Recognized as a Gartner® Magic Quadrant™ Leader since 2022, we prioritize passion and growth over perfection. If you’re driven to learn and bring positive energy, we want to hear from you. Join us and thrive!Interested in our culture? Listen to the Sidetrade Inside Out podcast.

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection firm established in 2017, operating across Europe.Our mission is to gather critical data in situations where automation is not feasible. We meticulously count features, capture images, record videos, document audio, and scan environments to provide the detailed insights required for informed decision-making. Our dedicated field data collection teams are strategically located throughout Europe and North America, always ready to tackle new challenges.Project GoalsOur current project aims to validate the geolocation of businesses within London malls and surrounding commercial areas.ResponsibilitiesAs a data collector, you will be assigned specific addresses to visit daily. You will be utilizing seven devices to ensure a smooth and effective data collection process. We seek an energetic individual who enjoys traveling.Project DurationThe project is ongoing, and we are eager to welcome a new member to our rapidly expanding team. Currently, there is no set end date for the project.Work ScheduleWork hours are Monday to Friday, totaling 40 hours per week.

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017 in Europe. Our mission is to gather vital data where automation falls short, ensuring precision and detail in every project.We specialize in counting features, capturing images, recording videos, documenting speech, and meticulously scanning areas to provide you with the insights needed for informed decision-making. With field data collection teams positioned across Europe and North America, we are constantly ready to embrace new challenges.Project AimThis project focuses on conducting a comprehensive field survey of London stations to enhance our mapping services.Key ResponsibilitiesData collectors will be assigned specific stations to visit daily. The operators will utilize a working device to scan key attributes at the stations. We seek dynamic individuals who enjoy exploring new locations.Project DurationThis ongoing project requires new team members through December 2023, with the potential for extension.ScheduleWork is scheduled Monday to Friday, 8 hours a day, totaling 40 hours a week.

Join Our Mission to Empower UK Small Businesses! At Funding Circle, we believe that small businesses are the backbone of the economy, and we are dedicated to helping them flourish. Our innovative platform leverages cutting-edge data to secure funding for these businesses in a matter of minutes rather than weeks.We embody the dynamic spirit of a fintech start-up while enjoying the stability that comes with being a public company. This unique environment allows our team members, known as Circlers, to take ownership of their roles and make impactful contributions.As a high-performing team, we uplift one another through collaboration, challenge each other to excel, and support each other, because we know that together we can achieve more and build a brighter future.Your Contribution Matters: Last year, our platform facilitated a remarkable £7.2bn contribution to the UK economy Join us and be part of something significant![Explore our Impact Report] | [Check our Trustpilot ratings] London (Hybrid) | 3 days in the office | Competitive Salary + BenefitsYou will make a tangible difference for our customers and your colleagues from day one. We believe that hands-on experience is the key to growth, which is why we empower you to take charge and witness real-time results.Deliver comprehensive support to SME owners: Evaluate their financial situations, identify challenges, and propose tailored solutions while fostering strong relationships and understanding their needs. Commit to excellence in service delivery.Effectively communicate with our small business customers, safeguarding our investors' interests by managing accounts with a keen focus on cash collection and minimizing aged debt, always striving to prevent loan defaults.Manage your productivity and workload efficiently to meet expected service levels.Maintain a flexible work approach, ready to take on additional tasks as needed to adapt to the evolving requirements of our Borrowers, Investors, and Business.Adhere to all relevant regulatory and FCA guidelines applicable to Borrowers, Colleagues, and Investors.

About MarshmallowAt Marshmallow, we are dedicated to simplifying the migration process.Addressing a systemic challenge of this scale demands a team of inquisitive minds who tirelessly seek solutions. We encourage individuals to question the why, challenge assumptions, and proactively take steps to create better methods.Our careers at Marshmallow revolve around ongoing development, with a strong emphasis on learning. You will be encouraged to elevate your skills and will receive the necessary tools and guidance to achieve this. This commitment enables you to produce meaningful work and influence positive change.If you resonate with our mission at Marshmallow, we invite you to delve into our Culture Handbook to discover more about our values.Advance our mission, and take your career to new heights.Customer Operations at MarshmallowCustomer Operations serves as the vital link between our organization and the individuals we assist. From clarifying complex terminology and intricate regulations to ensuring our customers feel valued and understood, every interaction is an opportunity to support them during a challenging transition. You will utilize the latest tools and processes while having the freedom to explore innovative ideas.The environment is dynamic, the challenges diverse, and you will gain more experience in a year than many do in three. We seek individuals who remain curious in unpredictable situations, ask insightful questions before rushing to solutions, and offer fresh perspectives to improve our processes. In return, you will receive early trust, be supported by a close-knit team, and have the opportunity for rapid advancement in the initial phases of your career.Your Responsibilities:The Senior Collections Executive is pivotal to Marshmallow’s financial well-being, focusing on the fair, responsible, and compliant recovery of outstanding debts. You will assist customers throughout their repayment journey, proposing customized solutions that adhere to FCA regulations and the Consumer Duty.In this role, you will communicate with customers facing financial arrears, guiding them toward sustainable repayment options while ensuring a positive experience, even in difficult times. By balancing negotiation skills, empathy, and regulatory compliance, you will assist customers in fulfilling their obligations while safeguarding the company from financial risk.

Company OverviewFounded in 2017, the Terry Soot Management Group (TSMG) is a leading provider of field data collection services across Europe and North America. Our mission is to gather essential data in areas where automation is not feasible. Our expert teams meticulously count features, capture high-quality images and videos, record audio, and thoroughly scan locations to provide you with the detailed insights necessary for making informed decisions.Project ObjectiveWe are seeking to survey businesses throughout London to verify their locations, operating hours, and contact details. The gathered information will be accurately documented in a designated Google form.ResponsibilitiesField data collectors will be assigned specific addresses to visit each day. Data collection will be conducted using a corporate smartphone. We are looking for individuals who are proactive, communicative, and eager to engage with the task at hand.Project DurationThis project is ongoing, and we are looking to expand our team. The current phase is expected to continue until mid-December 2023, with potential for further opportunities.Work Schedule The work schedule will be Monday to Friday, 40 hours per week, with an 8-hour workday.

Join Our Team as a Field Data Collection Specialist / Surveyor:Are you ready to embark on an exciting journey with Terry Soot Management Group (TSMG)? Established in 2017, TSMG is a leader in field data collection, operating across Europe and North America. Our mission is to gather critical data in environments where automation falls short. Our dedicated teams capture features, photographs, videos, and audio recordings, ensuring you have the detailed insights needed for informed decision-making.Project Overview:We are launching a project aimed at enhancing online mapping applications through the collection of visual and geo data.Your Role:We are seeking a team of enthusiastic surveyors in select European countries. You will be equipped with a specialized backpack featuring a top-mounted camera. Your primary responsibility will be to traverse designated areas, capturing the surrounding environment via the camera.Work Schedule:Monday to Friday, working 6 to 8 hours per day.

About NALANALA is on a mission to revolutionize global payments for the next billion users. We are committed to providing faster, smarter, and fairer transfer solutions for everyone. Since our inception in 2022, we have achieved remarkable growth, expanding our operations by 120 times and increasing our team from 9 to over 150 talented individuals. We have successfully raised over $50 million in funding from leading investors and have been recognized in the Forbes Fintech 50 for two consecutive years, 2025 and 2026.Our key offerings include:NALA: A consumer app designed to facilitate cost-effective, rapid, and reliable cross-border payments, enabling users to send money from the UK, US, and EU to Africa and Asia.Rafiki: Our B2B payments platform that powers global payment solutions.Our team consists of professionals from notable companies like Wise, Stripe, Monzo, Revolut, and CashApp, bringing a wealth of experience in scaling world-class products. We prioritize urgency, deep thinking, and relentless customer focus.At NALA, we offer more than just a job; we provide ownership, impact, and the opportunity to transform the landscape of global payments.Join us in our quest to create Payments for the Next Billion!

JOIN US IN CELEBRATING LIFE'S MOMENTS:At The Knot Worldwide, we are dedicated to celebrating life's special occasions, starting with our exceptional team. Our workforce comprises passionate innovators, diligent executors, and lifelong learners who create unforgettable experiences for millions globally. We foster a culture of genuine connection, shared goals, and a strong commitment to the communities we serve. Here, flexibility intertwines with a sense of belonging and high performance. Guided by our core values, we believe that the most impactful ideas emerge from empowered teams that collaborate intentionally to design solutions, ignite creativity, and drive significant outcomes. Our people are the driving force behind our success.ROLE OVERVIEW:As a Collections Analyst, you will be a vital part of our Accounting Operations team, focusing on managing and resolving overdue accounts while fostering positive relationships with our customers. Your primary objectives will include ensuring timely payments, mitigating financial risks, and enhancing customer retention and overall financial health.KEY RESPONSIBILITIES:Conduct outbound collection calls and respond to incoming inquiries regarding payments.Assess customer situations to manage unpaid accounts and negotiate payment plans when necessary.Oversee accounts receivable and ensure compliance with payment terms.Register and monitor delinquent accounts with insolvency registers or third parties as needed.Accurately document all collection activities in our CRM systems.Collaborate with internal teams to resolve any billing disputes or discrepancies.Generate and distribute reports to analyze payment trends and identify potential risks.Provide constructive feedback to enhance internal processes and tools.Contribute to the achievement of departmental collection targets including recovery rates and resolution times.Engage in continuous improvement initiatives for collection procedures.IDEAL CANDIDATE PROFILE:A minimum of 6 months experience in a customer-facing, finance, or collections-related role.Relevant coursework in accounting or a solid foundation in accounting principles, including the interpretation of customer account balances and payment processes.A proactive, detail-oriented approach to work.Exceptional communication and negotiation skills, both verbal and written.

Company OverviewTerry Soot Management Group (TSMG), established in 2017, specializes in field data collection across Europe. We excel in gathering data in environments where automation is not feasible. Our dedicated teams meticulously count features, capture images, record videos, document audio, and perform thorough area scans, providing you with the detailed insights necessary for informed decision-making. With teams across Europe and North America, we are always prepared to tackle new challenges.Project ObjectiveThe primary aim of this project is to conduct surveys of businesses in London to validate their locations, operating hours, and contact numbers. The collected information will be recorded in a designated Google Form.ResponsibilitiesData collectors will receive specific addresses to visit each day. You will utilize a company-issued smartphone for data gathering, emphasizing the need for active and communicative individuals.Project DurationThis is an ongoing project, and we are eager to welcome a new member to our team.Work ScheduleThe work schedule is Monday to Friday, for a total of 40 hours per week, 8 hours per day.

Company OverviewTerry Soot Management Group (TSMG) specializes in field data collection, having been established in 2017 in Europe. We bridge the gap where automation falls short by meticulously gathering data. Our services include counting features, capturing images, recording videos, documenting speech, and scanning environments. With a dedicated team across Europe and North America, we are always ready to tackle new challenges.Project GoalsThe primary objective of our projects is to collect comprehensive imagery of streets, key points of interest, and public spaces throughout the UK. Utilizing vehicles equipped with 360-degree cameras, backpacks with similar technology, smartphones, and drones, we ensure that every detail is captured. This valuable data is then leveraged to enhance one of the world's most popular online mapping platforms.The Operations Lead will oversee a team of data collectors, managing their routes, schedules, and expenses, while providing support to Project and Program Managers with planning tasks. Our projects span multiple countries, necessitating coordination with remote teams globally.The ideal candidate will possess strong coordination and management skills, excellent communication abilities, and a high degree of responsibility and organization. We value a leadership style that fosters collaboration rather than a traditional authoritative approach.

We are seeking a dedicated and enthusiastic Cafe Assistant to become a valued member of our team at the Wellcome Collection. In this role, you will work alongside a friendly group of colleagues, serving a delightful seasonal menu that includes a variety of sandwiches, cakes, and expertly crafted coffee, all within a warm and inviting environment.What We Offer:Hourly Rate: £13.85Shifts: Flexible scheduling for any 5 days out of 7Contract Type: Full-Time, Permanent PositionRole Overview:Your responsibilities will include taking customer orders, serving food and beverages, and ensuring that every guest has an exceptional experience. You will maintain the highest standards of customer service and adhere to food safety regulations at all times.While prior experience is not necessary as comprehensive training will be provided, a positive attitude, a commitment to surpassing customer expectations, and being a collaborative team member are crucial for this role.

Collections & Recoveries AdvisorJoin our dynamic team in a hybrid role based in London, UK!Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.

The WestDill Mayfair Hotel, part of the prestigious Colbert Collection, is seeking a dedicated and experienced Housekeeping Manager to oversee our housekeeping team. This role is crucial in maintaining our high standards of cleanliness and guest satisfaction.As the Housekeeping Manager, you will be responsible for managing the daily operations of the housekeeping department, ensuring that all guest rooms and public areas are impeccably clean and well-maintained. You will lead a team of housekeeping staff, providing training and support to ensure that our team delivers exceptional service.

Join Auberge Collection as a Learning & Development Manager, where you will spearhead initiatives to cultivate talent and enhance organizational culture. Your role will involve designing and implementing comprehensive training programs that elevate employee skills and drive engagement. Collaborate with leadership to identify development needs and create impactful learning experiences.

Company OverviewFounded in 2017, Terry Soot Management Group (TSMG) is a premier data collection company operating across Europe and North America. We specialize in gathering intricate field data in scenarios where automation is not feasible. Our dedicated teams capture essential details through feature counting, photography, videography, audio recording, and area scanning, enabling clients to make more informed decisions.Position SummaryAs a Junior Project Coordinator (Operational Lead), you will oversee a team of data collectors, managing their routes, schedules, and expenses while providing support to Project and Program Managers in all planning-related tasks. Our projects utilize advanced technology, including 360-degree cameras mounted on vehicles, backpacks equipped with 360 cameras, mobile phones, and drones, to enhance one of the most popular online mapping services globally. This role requires coordination across multiple countries and remote teams worldwide.The ideal candidate possesses strong coordination and management experience, excellent communication skills, and is exceptionally organized and responsible. We emphasize a leadership style that prioritizes collaboration over hierarchical management.

As the Junior Operations Lead for the EMEA market, you will play a pivotal role in managing and optimizing daily field data collection operations. Reporting directly to the Country Manager, you will champion the maintenance of high standards in quality, safety, and efficiency, while actively contributing to performance enhancements. Your main responsibility will be to serve as a vital link between field teams, vendors, partners, and internal stakeholders, ensuring that workflows operate seamlessly and performance targets are consistently achieved.

Join our innovative team at tsmg as a Drone Pilot, where you will play a key role in advancing AI technologies. We are looking for a proficient Drone Pilot to support the development and training of AI models in critical areas such as computer vision, sensor fusion, and autonomous navigation. In this position, you will operate state-of-the-art drones to gather high-quality data from real-world settings, aiding in the enhancement of AI algorithms that drive autonomous systems.As a Drone Pilot specializing in AI and Autonomous Systems Training, your primary responsibility will be to capture essential data that is pivotal for training and validating AI models related to autonomous navigation, object detection, and decision-making processes.

Company OverviewTerry Soot Management Group (TSMG) is a leading provider of field data collection services that has been operating since 2017 in Europe. We specialize in collecting data in scenarios where automation is impractical, ensuring accuracy and detail in our findings.Our dedicated teams across Europe and North America are equipped to tackle a wide range of projects, gathering essential information through counting features, taking photographs, recording videos, capturing audio, and scanning areas, all designed to help our clients make informed decisions.Project ObjectiveThe primary objective of this project is to gather updated information regarding various points of interest (POIs) in London and its surroundings, including business locations, operating hours, and contact details. The collected data will be documented using a specific Google form.The RoleAs a Field Surveyor, you will be assigned specific addresses to visit daily. Utilizing your smartphone for data collection, we seek an individual who is proactive, communicative, and enjoys engaging with the community.Project DurationThis is an ongoing project, and we are eager to welcome a new member to our team.Work ScheduleThe working hours are Monday to Friday, totaling 40 hours per week.