Content Manager at UpSlide | London

UpSlide is a pioneering AI-driven solution enhancing productivity and brand compliance specifically tailored for the financial services sector. We empower teams at prestigious firms such as PwC, KPMG, and Santander, enabling them to concentrate on high-value tasks by optimizing Microsoft 365 tools. As a Certified B Corp, we are dedicated to utilizing busines…

UpSlide stands as the premier productivity solution provider for the financial services sector. Our innovative software significantly enhances the functionality of PowerPoint, Word, Excel, and Power BI, allowing professionals at prestigious firms such as Citi, KPMG, and BNP Paribas to focus on high-value tasks instead of mundane formatting or tedious copy-pasting. We are in an exciting growth phase, boasting a team of over 160 talented individuals across our offices in New York, London, Paris (HQ), Singapore, and Berlin.Core Values At UpSlide, our values steer our work ethos and are integral to our hiring process. We seek candidates who embody:Excellence: We believe that every detail matters, and we are dedicated to delivering high-quality outcomes.Trust: We are passionate and committed, empowering our team to act with autonomy.Joy at Work: We embrace positivity and share our enthusiasm with both colleagues and clients.The Team ‍‍Join the UK Professional Services team, currently comprising 4 Consultants: Tasha, Abbie, Anna, and Raj, under the leadership of Ella. We are expanding our team to enhance our collaborative efforts!Our team operates as a tight-knit group, offering advice and support on various projects. We hold quarterly retrospectives to celebrate our achievements, enjoy work anniversary lunches, and often gather for team breakfasts at Dishoom.You'll also be part of a larger UK team of around 40 that includes professionals from Sales, Customer Success, and Marketing. We organize monthly social events ranging from yoga sessions to karaoke nights. Every Thursday at 4 p.m., we indulge in “goûter” (afternoon snacks) with treats provided by different team members each week.Team Objectives We are on the lookout for a proactive and detail-oriented Implementation Consultant to join our dynamic team. This position is perfect for individuals with strong communication skills, a knack for problem-solving, and an innate curiosity. As a Consultant, you will gain expertise in both UpSlide and the financial services sector while enhancing workflows for our clients. You will swiftly be onboarded to independently manage your own client projects and provide assistance to Senior Consultants on more complex tasks. A significant aspect of your role will be to ensure clients utilize the tool effectively, contributing to our impressive 98% renewal rate!

Join Contentful as a Strategic Alliances Manager, where you will play a pivotal role in forging and nurturing key partnerships that drive our business forward. Your expertise will contribute to developing strategic initiatives that enhance our market presence and value proposition.

Join Contentful as a Senior Product Manager and play a crucial role in shaping the future of our product offerings. You will lead cross-functional teams, drive product vision, and ensure that our solutions meet the evolving needs of our customers. Your expertise will guide the product lifecycle from conception to launch, with a focus on delivering exceptional user experiences.

Join Contentful as a Senior Product Manager, where you will lead innovative product strategies, drive growth, and enhance user experiences across our platforms. You will collaborate with cross-functional teams, leveraging data-driven insights to inform product decisions and contribute to the overall vision of our organization.

UpSlide is a pioneering AI-driven productivity and brand compliance solution tailored for the financial services sector. Our mission is to empower teams at esteemed firms like PwC, KPMG, and Santander, allowing them to concentrate on high-value tasks by enhancing Microsoft 365 capabilities. As a Certified B Corp, we are dedicated to leveraging business as a force for good, harmonizing profit with purpose for our over 160 global employees.Our Core Values Our core values shape our work culture and are integral to our hiring process. We seek candidates who embody:Excellence: We believe that every detail matters, and we place the utmost emphasis on the quality of our outputs.Trust: We are passionate, dedicated, and empowered to act independently.Workplace Happiness: We maintain a positive outlook and share our enthusiasm with colleagues and clients alike.About the Team ‍‍You will be an integral member of our Content team, which includes a Content Manager and our Head of Brand, Simone. This team operates within our diverse Global Marketing division, led by Giorgia, our Head of Marketing.Based in our London office—one of five globally, alongside Paris, New York, Singapore, and Berlin—you will collaborate closely with marketing colleagues in France, New York, and London, as well as our Product, Sales, and Client Solutions Consultant teams worldwide.Team Goals We are in search of a strategic Senior Content Manager to shape our narrative and position UpSlide as the authoritative voice in financial services productivity and AI software. This high-impact role emphasizes thought leadership and long-form storytelling. Your contributions will not merely be about writing but about crafting engaging content that resonates with our audience.

Join Our Dynamic Team as a Customer Support Engineer At Contentful, our Customer Support Engineers are crucial in guiding customers through the journey of creating stunning websites, applications, and digital experiences using innovative technologies. You will work closely with developers from various organizations, assisting them in overcoming challenges from scaling their projects to initiating new integrations. Through our ticket-based support system, you will diagnose and delve into Contentful-related issues, providing solutions and escalating critical matters to our Engineering team when necessary. By doing so, you empower our large clientele, who depend on Contentful for their public websites, mobile applications, and other essential business functions, ensuring their success.

Join Our Team! Contentful is seeking a Senior Data Engineer to play a pivotal role in designing, developing, and scaling advanced data solutions that drive analytics, operational reporting, and strategic decision-making within our organization. You will collaborate closely with our data, analytics, and business teams to create robust data pipelines, models, and integrations that ensure clean, reliable, and actionable data. You will be an integral part of a small, geographically diverse engineering team that operates with a product mindset—delivering iterative value while partnering closely with business and analytics stakeholders, and taking ownership of both the development and operational aspects of a critical data platform. Your Responsibilities Design, build, and maintain scalable data pipelines and transformations that integrate multiple systems and sources. Create high-quality data models that cater to analytics, reporting, and operational use cases. Collaborate with analytics, product, and business teams to identify data needs and translate them into effective technical solutions. Establish and enforce strong data quality, validation, and monitoring protocols to ensure the reliability and trustworthiness of our data. Optimize data storage, processing, and performance within cloud data warehousing environments. Contribute to the ongoing improvement of our modern data platform, including tooling, standards, and best practices. Support the operations of the data platform by troubleshooting issues, enhancing reliability, and ensuring SLAs are consistently met. Engage with cross-functional partners on governance, documentation, definitions, and data stewardship. Implement CI/CD practices and Infrastructure-as-Code (IaC) for automated deployment, testing, and environment management. Participate in code reviews, design discussions, and operational on-call rotations as required. Mentor team members and promote data engineering best practices across the organization. Your Skills and Experience Essential Qualifications 5+ years of experience in a Data Engineering or similar technical role. Expertise in SQL and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery). Experience in building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks. Proficiency in Python or another scripting language. Strong understanding of data modeling, data structures, and modern data architecture principles.

About the Opportunity Join Contentful as a Full Stack Software Engineer and drive innovation through Automations, Workflows, and Collaboration Tools. Become an integral part of the pioneering team at Contentful, a platform that empowers thousands of customers to manage and scale their content effectively. We are looking for enthusiastic Full Stack Software Engineers who are eager to create high-performance applications using cutting-edge technologies. If you are excited about transforming the realm of Automations, Workflows, and team collaboration within the Contentful ecosystem and possess experience with TypeScript, React, and Node.js, we invite you to join our team. What to Expect? Collaborate and Innovate: Work in close partnership with product managers, designers, and fellow engineers to develop top-tier automation, workflow, and collaboration features for our clients. Full Stack Development: Design, develop, and maintain scalable features across both frontend and backend using TypeScript, React, and Node.js. Collaboration Tools Integration: Implement and integrate collaboration technologies to boost team productivity and enhance user experiences across the platform. Holistic Thinking: Approach projects with a comprehensive view, considering all components and systems to enhance the user experience. Rapid Problem-Solving: Swiftly address bugs and issues to improve customer satisfaction. Data-Driven Development: Leverage analytics to inform product decisions and refine features. Continuous Improvement: Engage in code reviews and contribute to enhancing our development processes. Stay Current: Remain updated on the latest industry trends, particularly in automations, workflows, and collaboration tools.

Role overview GetWingApp is looking for a Content Editor to join the team in London. This position plays a key part in shaping the brand’s voice by editing and managing a range of content. The Content Editor collaborates with the marketing team to develop, refine, and optimize materials that resonate with the target audience. What you will do Edit and review content, maintaining high standards for grammar and style. Oversee the creation and ongoing improvement of written materials, focusing on clarity and audience engagement. Work alongside marketing colleagues to keep content aligned with business goals. Analyze how content performs and use those insights to guide future improvements. Location This role is based in London.

Are you ready to lead a talented team at the forefront of digital experience? As an Engineering Manager focusing on Workflows and UI Foundations, you will guide our engineering team in creating innovative and scalable solutions. Your leadership will empower engineers to drive the development of high-quality user interfaces and streamlined workflows that enhance user experiences.Join us in shaping the future of our platform, where your expertise and vision can make a significant impact. If you are passionate about technology and team collaboration, we invite you to be part of our dynamic environment.

Role overview Contentful is hiring a Director of Product Management in London. This leader will guide a skilled team to advance product development and improve customer experiences. The role calls for setting a clear product direction and ensuring the roadmap matches both business objectives and market needs. What you will do Lead and mentor a product management team Shape and communicate the product vision and strategy Align product plans with company goals and market trends Work closely with engineering, design, and marketing to deliver solutions that address user needs

About the OpportunityJoin Contentful as a Technical Writing Manager (f/m/d) and take charge of our documentation strategy from start to finish. Your mission will be to enhance the quality, consistency, and discoverability of our technical content. In this pivotal role, you will design processes and frameworks, optimize workflows, coordinate localization initiatives for our product UI and documentation, and contribute to building an exceptional knowledge base for developers, marketers, and authors.Your proactive and inquisitive nature thrives in ambiguous situations. You dig deep into issues, impose structure where it’s lacking, and clarify complex problems. Your contributions will significantly impact how our customers leverage and scale with Contentful, playing a vital role in our enterprise-level success.What to ExpectAs the Technical Writing Manager (f/m/d), you will lead a team of Technical Writers, ensuring documentation meets high standards while advancing localization in our product:Drive High-Quality DocumentationLead and nurture a small team of Technical Writers.Create a comprehensive documentation strategy encompassing processes, tools, delivery frameworks, and customer feedback loops for ongoing enhancement.Conduct regular reviews and provide coaching to elevate writers’ skills and their impact on customers.Generate top-tier technical content, including API documentation, release notes, how-to guides, and FAQs.Review, test, and edit contributions from non-writer team members.Identify and address gaps in Contentful’s knowledge presence through cross-functional collaboration.Collaborate with product managers, engineers, designers, and customer-facing teams to develop relevant content.Enhance the Help Center to make Contentful more user-friendly for developers, marketers, and editors.Establish systematic checklists and process checkpoints for successful documentation releases.Implement mechanisms for customer feedback to inform documentation improvements.Champion LocalizationAct as the subject-matter expert for product UI and documentation localization, overseeing coordination efforts.Drive and implement a localization strategy to ensure the accessibility of Contentful’s product UI and documentation for a global audience.What You Need to Succeed

Wise is seeking a Senior Content Designer in London to help shape content that connects with users around the world. This position focuses on developing clear, engaging language that supports Wise’s products and services. Role overview As a Senior Content Designer, the main responsibility is to create content that puts users first. The role involves designing messages and flows that guide customers, making complex topics easy to understand. Collaboration with product, design, and engineering teams is a regular part of the job, ensuring that content fits seamlessly into the overall customer journey. What you will do Develop and refine user-focused content for Wise’s platforms Work closely with cross-functional teams to improve the customer experience Craft messages that are clear, concise, and tailored to a global audience Requirements Experience designing content for digital products or services Strong collaboration skills and comfort working with multiple teams Ability to create content that simplifies complex information

About the OpportunityAs a Customer Success Manager for EMEA at Contentful, you will engage directly with our customers across the EMEA region to ensure they derive maximum value from our platform. In this role, you will serve as a trusted advisor, guiding clients towards achieving their technical and business objectives while fostering retention and growth for Contentful. Your collaboration with our sales, partnerships, and professional services teams will be pivotal in amplifying customer feedback to our internal teams.This position is slated to commence in our financial Q4, and we are eager to connect with candidates who can potentially start between November and December.Your ResponsibilitiesDevelop and maintain strong relationships across a diverse portfolio of approximately 25-30 enterprise accounts, embodying the role of a trusted advisor.Guide new customers to align and meet value expectations from the outset.Understand and prioritize customer needs with Contentful, capturing and communicating KPIs and outcomes along a defined path to success.Promote product adoption, enhance customer satisfaction, and influence customer health scores positively.Conduct effective customer Business Reviews aligned with customer-defined goals.Proactively identify and mitigate risks within your portfolio.Lead renewal discussions with Contentful's most significant and strategic clients.Confidently negotiate pricing and contract terms with procurement teams in top Fortune 20 companies.Ensure timely renewals and provide accurate forecasts to leadership on a weekly basis.Design and implement customer close plans for renewals.Translate customer insights into actionable feedback for our product and go-to-market teams, tracking progress in collaboration with product managers.Be prepared to travel approximately 25% annually for customer onsite meetings.

About the OpportunityAs a Customer Success Manager for the EMEA region, you will engage directly with Contentful's clients to help them unlock the full potential of our platform. Your role will be pivotal in ensuring that customers receive top-notch support and value from our services, acting as a trusted advisor throughout their journey. You will focus on aligning technical and business objectives, enhancing customer satisfaction, and fostering growth for Contentful. You will collaborate closely with our sales team, partner organizations, and professional services, while also channeling customer feedback to enhance our product offerings.This position is expected to commence in Q4 of our financial year, with an ideal start date between November and December.What to ExpectDevelop and maintain strong relationships with a portfolio of approximately 25-30 enterprise accounts, embodying the trusted advisor role.Assist new clients in aligning their expectations to ensure they derive maximum value from the outset.Analyze and communicate clients' priorities, capturing and conveying key performance indicators (KPIs) to guide their success journey with Contentful.Encourage product adoption and satisfaction while influencing overall customer health metrics.Conduct regular business reviews tailored to each customer's defined goals.Identify and address potential risks proactively within your portfolio.Facilitate renewal conversations with Contentful's key strategic accounts.

Role Overview Legal & General is hiring a Customer Content Manager in London. This role focuses on developing and refining customer communication strategies. The aim: clear, engaging content that connects with a wide range of clients. What You Will Do Create content that informs and engages customers Shape messaging to reflect Legal & General’s brand and values Work to ensure communications are clear and accessible for all audiences What We’re Looking For Experience developing customer-facing content Strong writing and editing skills Ability to think strategically about customer engagement Comfort working with diverse audiences

Role Overview airapps is looking for a Content Marketing Manager in the London Metropolitan Area. This role focuses on shaping the brand’s story and guiding content strategy. The position centers on creating content that connects with the intended audience and strengthens the company’s online presence. What You Will Do Develop and produce content that informs and motivates action Work closely with teams across the company to keep messaging consistent with marketing goals and brand voice Contribute creative ideas to enhance the brand narrative Collaboration This role works with colleagues from different departments to ensure content aligns with overall marketing objectives and maintains a unified brand voice.

About Flagright:Flagright is an innovative artificial intelligence platform designed for financial crime compliance, utilized by Fortune 500 companies, major banks, fintech firms, and rapidly growing startups worldwide. Our technology facilitates real-time risk detection, automated investigations, and smart decision-making, empowering compliance teams to excel in combating financial crime.We embrace a lean, high-performance team culture that emphasizes individual accountability and provides direct access to leadership.Role Overview:As part of our dynamic Marketing team, you will enhance our brand visibility across targeted markets. Through engaging customer interactions and integrated campaigns, you will articulate Flagright's narrative, accelerate our sales pipeline, and help clients recognize our value through strategic, impactful initiatives.We are seeking a Technical Content Lead who will refine and elevate our communication strategies aimed at enterprise buyers. You will transform product details, customer experiences, and market insights into compelling content that influences decision-making rather than just driving traffic.Collaboration with internal teams will be essential as you extract genuine insights and convert them into high-quality materials that are accurate, distinctive, and useful for real-time negotiations. You will set a higher standard for all content, create a structured approach to content production, and ensure that all publications meet the rigorous standards expected by technical and enterprise audiences.Who Thrives at Flagright:Resilient individuals who have faced setbacks and persevered.Resourceful problem-solvers who utilize available tools effectively.Confident individuals who can express and defend their opinions.Quick learners driven by curiosity and hunger for knowledge.Team players who prefer a straightforward, impactful work environment.Challenges for Others:Individuals needing extensive guidance.Those who perceive high expectations as unreasonable.People prioritizing work-life balance in a fast-paced environment.Individuals who struggle with ambiguity or rejection.Those who prefer consistent routines over adaptable priorities.Key Responsibilities:Oversee the editorial strategy for technical and commercial content tailored to enterprise and selected mid-market objectives.Translate go-to-market narratives, product capabilities, launches, and buyer challenges into engaging content.

Join Contentful as a Senior Product Operations Manager where you'll play a pivotal role in enhancing our product workflows and operational efficiency. You will lead cross-functional teams, collaborating closely with Product, Engineering, and Customer Success to streamline processes and drive product excellence.Your strategic insights will be essential in optimizing our product operations, ensuring alignment with business objectives, and ultimately delivering exceptional value to our customers.