Customer Success Lead (French Speaking)

Job Title: Customer Success Lead (French Speaking)Salary: £50,000 - £55,000 + bonus + optionsLocation: Fulham, London (hybrid, 3 days in office)Join our dynamic team at Adzuna, a leading job search engine dedicated to transforming the job market. Since our inception in 2011, we've been committed to helping over 10 million monthly visitors across 19 markets f…

Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!

Join Contentsquare, a pioneering experience intelligence platform that empowers organizations to decode the online journeys of their customers with ease. Our innovative, adaptable platform equips businesses with profound insights into every aspect of the digital experience.As a global frontrunner in experience analytics, we operate in 15 offices across the globe, and we are committed to sustainable growth. We seek passionate team members ready to make a significant impact and support our expansion.At Contentsquare, we strive to cultivate a diverse and inclusive workplace where every individual can learn and thrive. Our community is characterized by courage, empathy, and intentionality. We invite you to help simplify the complex for our clients, their customers, and one another.Caution: Beware of scammers impersonating Contentsquare. Authentic communications from our Talent Acquisition team will only originate from the contentsquare.com domain or @contentsquare-ext.com email addresses. For more details, please visit our careers blog.Role Overview:The Strategic Enterprise Success Manager is an integral member of our GTM Strategy organization within the Enterprise Customer Success EMEA team. In this role, you will manage a portfolio of 15-25 high-touch enterprise accounts in France and Switzerland, overseeing the complete customer lifecycle from onboarding to strategic adoption, executive engagement, and fostering conditions for renewal and growth. You will serve as a trusted advisor, leveraging your in-depth product knowledge and data-informed account management to drive tangible business results. You will collaborate closely with our post-sales teams including onboarding, sales, professional services, customer experience, and partnerships.Your Responsibilities:Establish trusted relationships with both operational and executive-level stakeholders, positioning yourself as a strategic advisor on critical digital business issues.Develop data-driven success plans aligned with clients' primary business objectives, ensuring robust retention strategies through effective mapping of strategic contacts within key accounts.Promote the adoption of all Contentsquare products, including Product Analytics from our acquisition of Heap, by assisting teams in utilizing event-based and retrospective behavioral data to enhance user activation, feature adoption, and retention across both web and mobile platforms.Advocate for Contentsquare's AI-driven capabilities, guiding clients from traditional workflows to AI-enhanced methodologies and best practices.

Join Amplitude as a Senior Technical Customer Success Manager, where you will play a pivotal role in ensuring our French-speaking customers achieve their desired outcomes with our product. You will leverage your technical expertise to guide customers through integrations and maximize their use of our solutions.Key responsibilities include building strong relationships with clients, conducting training sessions, and collaborating with cross-functional teams to address customer needs. Your fluency in French will be essential in providing tailored support and enhancing customer satisfaction.

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data and contextual signals are relied upon by thousands of revenue teams to eliminate guesswork in prospecting.OUR WORK MODELHybrid: This role offers flexibility, allowing you to work from our London or Paris office three days a week, with the option to work remotely on other days.YOUR ROLEAs a French-speaking Solutions Specialist within the Customer Success team, you will serve as a strategic partner to Account Managers. You will lead the discovery, design, and implementation of tailored Cognism solutions when complex or high-growth use cases arise, ensuring alignment with the Customer Decision Cycle and Joint Business Plan.Your responsibilities will include owning the solution strategy for your engagements, ensuring that customers' strategic objectives, operating constraints, and go-to-market ambitions are translated into practical and scalable workflows within Cognism.

Join our passionate Customer Love Team as a Customer Love Team Member, where your primary focus will be ensuring exceptional service and support to our clients in the Benelux region. You will utilize your fluency in Dutch and French to engage with customers, addressing their inquiries, and providing solutions that enhance their experience with us. We are looking for a dedicated individual who thrives in a dynamic environment and is eager to help our customers feel valued and understood.

Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.

Position Overview:The French Speaking Account Manager plays a pivotal role in establishing new business connections while providing top-notch support to our existing clientele. This role is primarily focused on marketing our TransPerfect Legal Solutions to clients who communicate in French.Key Responsibilities:Gain a deep understanding of TransPerfect’s service offerings, including their advantages and competitive strengths.Identify and target potential customers and organizations for sales outreach.Establish new client relationships through cold outreach, online research, and participation in trade shows.Collaborate with Sales Management to identify, qualify, develop, and close sales opportunities.Educate clients on the benefits of TransPerfect’s services and promote our offerings.Provide exceptional customer support and align client expectations with the Production Management Team's capabilities.Handle pricing and contractual matters by thoroughly understanding company procedures.Engage actively with clients to learn about their industry, business needs, and company culture to uncover new opportunities and provide exceptional service.Participate in special projects or additional duties as needed.By submitting your application, you acknowledge that you have read and agreed to TransPerfect's Privacy Policy.

About UsAt Redis, we are at the forefront of transforming the way the world interacts with technology. Our groundbreaking product powers the fast applications that keep our daily lives running smoothly—whether you're checking the weather, making an online purchase, or tracking your flight status. Join us in our mission to create a faster world with simpler experiences.Why You'll Love Working HereAs a French-speaking Account Executive, you will have the opportunity to sell Redis Enterprise, the premier real-time data platform trusted by developers crafting AI-powered applications. Recognized for five consecutive years as the world’s most loved database, Redis Enterprise supports organizations demanding unparalleled speed, real-time responsiveness, and robust reliability for their most critical operations, with clients like OpenAI, Uber, Axis Bank, Zapier, Adobe, and CapitalOne.We are looking for a dynamic and high-achieving professional who thrives in a fast-paced environment and wants to make a significant impact in a rapidly growing company. You will manage a portfolio of leading brands in your territory, ready to implement enterprise-grade Redis solutions. Although challenging, this role is rewarding and fun! We value work-life balance and prioritize the well-being of our team members.If you are a proactive business hunter passionate about scaling businesses and owning your territory, we want to hear from you.Your Responsibilities:Develop and implement a strategic sales plan to drive revenue growth in your territory.Identify, qualify, and cultivate a robust sales pipeline in collaboration with internal teams.Achieve and surpass monthly, quarterly, and annual sales targets.Build and maintain strong relationships with customers and partners, providing the value they expect from you and Redis.Work autonomously and collaboratively with the team to up-sell and cross-sell.Qualifications:Minimum of 2 years of experience in selling SaaS technology.Demonstrated track record of exceeding sales targets and objectives.A consultative and value-oriented sales approach.Fluency in French is essential.

About TelnyxTelnyx is a pioneering leader in global connectivity, actively constructing the future of interconnection. Our focus ranges from building a private, global, multi-cloud IP network to providing hyperlocal edge technology through user-friendly APIs, facilitating a new era of seamless connection among people, devices, and applications.Our mission is to revolutionize outdated systems, automate manual processes, and tackle real-world challenges with innovative connectivity solutions. As a testament to our achievements, we are proud to be a financially sound and profitable company. This stability allows us to invest in cutting-edge technologies and create a culture of continuous learning and growth within our team.We envision a future where borderless connectivity drives limitless innovation. By joining us, you will play a crucial role in shaping this interconnected future. We are currently looking for enthusiastic individuals eager to contribute to an industry-defining company while advancing their own professional skills and career.The RoleAs a key member of our team, reporting to the Regional Director of Sales, you will spearhead Telnyx’s growth across Europe. This is an exciting opportunity to join a dynamic and rapidly expanding organization, where you will help strengthen our market presence in the region. Collaborating with our marketing and Business Development Representative teams, your main focus will be to identify high-value customers for Telnyx and cultivate long-lasting, strategic business relationships that drive revenue growth and enhance client satisfaction.This role is ideal for a seasoned sales professional who thrives in a fast-paced startup environment. Independence and effectiveness in a remote work setting are essential.

At SiteMinder, we recognize that the diverse contributions of our employees are fundamental to our success. We are committed to fostering a workplace where a multitude of voices, identities, and backgrounds are respected and valued. Our inclusive culture empowers employees to bring their authentic selves to work, enabling us to innovate continuously for our customers. Together, we are driving change!About SiteMinder...As pioneers in technology for the hospitality sector, we understand that hoteliers seek simplicity in their operations. Since our inception in 2006, we have consistently enhanced our world-class hotel commerce platform, allowing accommodation providers to attract and book more guests online efficiently.From boutique hotels to large chains, our solutions enable travelers to book an array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more.Today, we proudly serve as the leading open hotel commerce platform, supporting over 50,000 hotels across 150+ countries and facilitating over 130 million reservations annually through our innovative technology.About the Role...As a French-Speaking Sales Executive, you will engage with hotel owners across various territories in Europe and the UK, enhancing their understanding of how our solutions can elevate their business. You will gain insights into the challenges faced by accommodation providers and present valuable solutions that positively impact their operations and overall revenue. By joining SiteMinder, a leader in dynamic hotel revenue management, you will be at the cutting edge of innovation in our industry.We ensure you are well-prepared; our comprehensive month-long sales training and onboarding program will equip you with in-depth knowledge of our products, industry insights, and effective sales strategies. You will receive ongoing support from a dedicated sales coach and your team leader, who are committed to helping you achieve your professional aspirations.Key Responsibilities:Client Acquisition: Identify and create new opportunities while upselling to existing customers.Sales Performance: Meet and exceed sales KPIs by completing sales efficiently and identifying upgrade opportunities within the current client base.Presentation and Negotiation: Effectively present our solutions and negotiate terms with potential clients to close deals successfully.

Join our dynamic team at 3hpartners as a Business Analyst, where you will leverage your analytical skills to drive impactful solutions. As a French speaker, you will engage with diverse stakeholders and contribute to project deliverables that enhance business performance.

About UsAt Sierra, we are on a mission to transform the way businesses deliver exceptional customer experiences through cutting-edge AI technology. With our headquarters in San Francisco and expanding offices in Atlanta, New York, London, France, Singapore, and Japan, we prioritize a collaborative and inclusive workplace.Our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family guide our culture and everyday actions, ensuring we remain committed to excellence and integrity in all our endeavors.Founded by visionaries Bret Taylor and Clay Bavor, we are led by industry pioneers with extensive backgrounds in tech and innovation, driving Sierra forward with ambitious goals and groundbreaking products.Your RoleTechnical Expertise: Serve as the go-to expert for our revolutionary Agent product, crafting tailored demos and providing innovative solutions to meet our customers' unique challenges.Collaborative Engagement: Partner with Sales, Product, and Engineering teams to enhance our go-to-market strategy while continuously improving our offerings through customer-centric product development.Customer Leadership: Engage with potential clients as a technical authority, understanding their requirements and anticipating their needs to drive adoption of our industry-leading AI solutions.What You Bring5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills; must be fluent in both French and English.Proven track record in creating impactful product demonstrations and engaging presentations, coupled with experience in customer interactions within the GTM space.Strong relationship-building skills, with the ability to connect with executives and technical leaders to foster collaboration and trust.

Join our dynamic compliance team at ThirdBridge as a French Speaking Compliance Associate. In this pivotal role, you will be responsible for supporting our compliance initiatives while ensuring adherence to regulatory standards. Your proficiency in French will be instrumental in facilitating communication and documentation for our French-speaking clients. We are looking for an individual who is detail-oriented, proactive, and passionate about compliance.

Join Contentsquare as a Customer Success Operations Lead, where you will play a pivotal role in enhancing the customer experience and driving operational excellence. You will collaborate with cross-functional teams to define and execute strategies that ensure our customers achieve their desired outcomes while maximizing the value of our platform.Your responsibilities will include analyzing customer data, developing reports, and implementing processes that improve customer engagement. You will also lead initiatives that promote customer satisfaction and retention, making a significant impact on our overall success.

Role overview Pylon Labs is looking for a Customer Success Manager (EMEA Lead) to join the team in London. This position focuses on building strong client relationships and guiding the customer experience across the EMEA region. The role combines direct client work with leadership responsibilities for the regional customer success team. What you will do Set direction and priorities for customer success in EMEA, leading the regional team. Engage directly with clients to understand their objectives and help them achieve value from Pylon Labs products and services. Create and update strategic account plans that reflect each client’s needs. Organize and lead regular check-ins with key accounts to track satisfaction and resolve issues. Identify upsell and cross-sell opportunities based on client feedback and usage trends. Build lasting partnerships that encourage retention and business growth. Location This role is based in London, UK, and supports clients throughout the EMEA region.

For over 20 years, Smartsheet has empowered people and teams to accomplish anything they set their minds to. From streamlined work management to innovative, scalable solutions, our focus has always been on enhancing workflow. We are dedicated to developing tools that enable teams to automate tedious tasks, gain valuable insights, and scale efficiently. More than just tools, we are creating an environment where big ideas can flourish, actions can be taken, and meaningful work can be unlocked. When challenges meet purpose, and passion transforms into progress, that's where the true magic happens, and it’s what motivates us to show up every day.As a rapidly growing software platform, Smartsheet generates a substantial volume of sales opportunities. With our expanding EMEA Enterprise customer base, we are in search of a French-Speaking Enterprise Sales Representative to drive the growth of these crucial accounts. This is an exciting opportunity to contribute to a strategically important vertical for Smartsheet while advancing your career.This position is based in London, UK (hybrid eligible) and reports to the Manager of Enterprise Sales Representatives.

Are you prepared to enhance global connections?At Kong, we value diverse talent and encourage all interested candidates to apply, even if you don't meet every single qualification. We recognize that exceptional candidates often excel in specific areas while having varying strengths in others.About the Role:As a member of our Account Development team, you will collaborate closely with our Sales and Marketing partners to cultivate passionate customer engagement with Kong. Account Development Representatives (ADRs) play a vital role in identifying and qualifying new business opportunities for our sales organization. We believe our Account Development program offers the best pathway to a flourishing career in sales, and we see our ADRs as the future leaders in sales within Kong.We are committed to investing in the training and development of our team, which includes a comprehensive two-week sales bootcamp, personalized weekly mentorship sessions, and global virtual group training. By joining our team, you're making an investment in your professional growth that will propel your sales career forward.In this role, you will gain insights into our products, our community, our target customers, their needs, and what differentiates us in the marketplace. You will learn how to efficiently generate a sales pipeline, conduct effective discovery calls, and qualify leads. As a crucial resource for our sales teams, the ADRs help us scale our operations while fostering a culture of meritocracy.Joining Kong as an ADR is often the first step towards an exciting career in sales. We cherish a culture that embraces diversity, nurtures growth and empowerment, and equips our ADRs with the tools and confidence needed to advance their careers.Our leadership team possesses a deep understanding of each ADR's personal development journey, providing mentorship and support to ensure they are prepared for future roles. At Kong, we truly believe that if you aspire to gain an MBA in sales, this is the ideal environment for you. Our leadership is dedicated to working closely with our teams to help refine their business and sales skills, guiding them towards productivity, success, and advancement.Your First 90 Days:By the end of your first month, you will:

Job Title: Product Manager (Data)Location: London or Bristol (Hybrid)Salary: £60,400 - £70,800Team: Data ProductsReporting To: Director of ProductThis role requires existing right to work in the UK.At this time, we are unable to offer visa sponsorship for this role. We are committed to building a diverse, global team and evaluate our sponsorship policy on a role-by-role basis. We encourage you to monitor our careers site for future opportunities where visa sponsorship may be available.Kaluza is at the forefront of the Energy Intelligence sector, transforming the complexities of energy into streamlined coordination. We empower energy companies to tackle today's challenges while propelling the transition to a clean, electrified future. By harnessing Data, AI, and real-time decision-making, we convert energy complexity into growth opportunities for our partners.Utilizing predictive algorithms alongside human-centered design, Kaluza ensures that clean energy is both reliable and affordable.With teams spanning Europe, North America, Asia, and Australia, and a joint venture with Mitsubishi Corporation in Japan, we collaborate with leading companies such as OVO, AGL, and ENGIE, in addition to innovators like Volvo and Volkswagen.Key Responsibilities:As the Product Manager for Data Product Implementation, your main role will be to adeptly oversee the rollout of data products for a significant Kaluza client. You will collaborate closely with engineers and specialists within the Kaluza Data Product team, as well as other Kaluza domain implementation leads and pertinent client subject-matter experts to ensure that our data model and products are tailored to meet our client's specific requirements.Responsibilities include:Client Engagement: Clearly articulate Kaluza data products and data models to key clients.Requirements & Roadmap: Document and translate client requirements for data products, aligning them with the global product roadmap priorities.Development Support: Assist development by refining and prioritizing backlog items, collaborating with software engineers to deliver solutions that add value for clients.Product Adoption: Foster product adoption through the creation of technical documentation, release communications, and conducting training sessions.

Join Couchbase Inc. as a Sales Development Representative specializing in the French-speaking market. In this dynamic role, you will be instrumental in driving growth by identifying potential customers and nurturing relationships. You will work closely with the sales team to develop strategies to engage prospects effectively.