Customer Success Manager (Flagship) - French Speaker - London

Join Us in Transforming Digital InvestigationsAt Magnet Forensics, we pride ourselves on being at the forefront of digital investigative software development. Our innovative solutions empower organizations to acquire, analyze, and share critical evidence from various digital devices, including computers, smartphones, tablets, and IoT devices. We are dedicate…

Join Algolia as a Senior Customer Success Manager and leverage your expertise in fostering customer relationships to drive success. As an Arabic speaker, you will play a crucial role in supporting our diverse clientele in achieving their goals. Your responsibilities will include providing strategic guidance, ensuring satisfaction, and acting as a liaison between clients and our technical teams.

Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!

Join Deliveroo as a Care Operations Manager, where you will play a pivotal role in elevating our customer service standards. We are seeking a dynamic individual fluent in French, who is passionate about enhancing the customer experience while leading a dedicated team.Your responsibilities will include overseeing operational strategies, driving performance improvements, and ensuring a seamless customer journey. Collaborate with cross-functional teams to implement best practices and innovative solutions that meet the needs of our diverse clientele.

Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.

Job Title: Customer Success Lead (French Speaking)Salary: £50,000 - £55,000 + bonus + optionsLocation: Fulham, London (hybrid, 3 days in office)Join our dynamic team at Adzuna, a leading job search engine dedicated to transforming the job market. Since our inception in 2011, we've been committed to helping over 10 million monthly visitors across 19 markets find fulfilling job opportunities. Our reputation for excellence in salary transparency and gender pay equity has made us a trusted partner for governments and Fortune 500 companies alike.As a Customer Success Lead, you will play a pivotal role in nurturing our largest and most strategic French clients, elevating their experience with our cutting-edge recruitment advertising and employer branding solutions. In this vital position, you will be responsible for delivering exceptional account management, driving revenue growth, and ensuring our clients achieve their recruitment goals.Working within a collaborative team of 7 and reporting to the Head of Sales in the UK, you will manage a Customer Success Manager within our French team. Your insights and passion will help the sales team thrive, as you strive for excellence, inspire those around you, and take ownership of our collective success.What’s in it for you? At Adzuna, you’ll be part of a thriving scale-up that champions meaningful change in the global job market. This is a unique opportunity to work alongside a talented team and experienced leadership while making a tangible impact.

Join Gerson Lehrman Group (GLG) as a French-speaking Associate and immerse yourself in a dynamic environment where excellence in client service thrives. We are dedicated to fostering a performance-driven, merit-based, and collaborative culture.As an Associate, you will be integral to GLG's Insight Network, the largest and most diverse source of firsthand expertise globally. This role involves swift communication and collaboration with leading professionals from top financial services firms, consultancies, and corporations, helping them connect with the insights they need to excel.We seek individuals with a natural curiosity, robust critical thinking skills, and a competitive drive to succeed on behalf of our clients. You will undergo comprehensive onboarding and training programs designed to enhance your skills in project delivery, client relationship management, and expert engagement. Within months, you will take ownership of project lifecycles, engaging frequently with prominent clients and experts, all while receiving ongoing coaching and mentorship to refine your project management and communication capabilities.Your key responsibilities will include:Daily client engagement to build relationships, provide tailored support, and implement custom solutions to drive client success.End-to-end project ownership, including project scoping, expert recruitment, and delivering high-quality outcomes for clients and experts alike.Collaborating with colleagues, managers, and internal stakeholders to leverage GLG’s comprehensive product offerings, maximize revenue growth, and ensure client retention.Upholding GLG's compliance framework while embracing our company values.As an Associate, you will also have the opportunity to:Thrive in a fast-paced, demanding, and highly collaborative global environment.Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.Enhance account management and commercial skills.

Join our dynamic team at duffel as a Customer Success Manager in London, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative travel technology platform. You will be responsible for developing strong relationships with our customers, understanding their goals, and proactively managing their success journey.Your efforts will not only enhance customer satisfaction but will also contribute to the overall growth of our business. If you are passionate about enhancing customer experiences and driving success, we would love to hear from you!

Join Contentsquare, a pioneering experience intelligence platform that empowers organizations to decode the online journeys of their customers with ease. Our innovative, adaptable platform equips businesses with profound insights into every aspect of the digital experience.As a global frontrunner in experience analytics, we operate in 15 offices across the globe, and we are committed to sustainable growth. We seek passionate team members ready to make a significant impact and support our expansion.At Contentsquare, we strive to cultivate a diverse and inclusive workplace where every individual can learn and thrive. Our community is characterized by courage, empathy, and intentionality. We invite you to help simplify the complex for our clients, their customers, and one another.Caution: Beware of scammers impersonating Contentsquare. Authentic communications from our Talent Acquisition team will only originate from the contentsquare.com domain or @contentsquare-ext.com email addresses. For more details, please visit our careers blog.Role Overview:The Strategic Enterprise Success Manager is an integral member of our GTM Strategy organization within the Enterprise Customer Success EMEA team. In this role, you will manage a portfolio of 15-25 high-touch enterprise accounts in France and Switzerland, overseeing the complete customer lifecycle from onboarding to strategic adoption, executive engagement, and fostering conditions for renewal and growth. You will serve as a trusted advisor, leveraging your in-depth product knowledge and data-informed account management to drive tangible business results. You will collaborate closely with our post-sales teams including onboarding, sales, professional services, customer experience, and partnerships.Your Responsibilities:Establish trusted relationships with both operational and executive-level stakeholders, positioning yourself as a strategic advisor on critical digital business issues.Develop data-driven success plans aligned with clients' primary business objectives, ensuring robust retention strategies through effective mapping of strategic contacts within key accounts.Promote the adoption of all Contentsquare products, including Product Analytics from our acquisition of Heap, by assisting teams in utilizing event-based and retrospective behavioral data to enhance user activation, feature adoption, and retention across both web and mobile platforms.Advocate for Contentsquare's AI-driven capabilities, guiding clients from traditional workflows to AI-enhanced methodologies and best practices.

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data and contextual signals are relied upon by thousands of revenue teams to eliminate guesswork in prospecting.OUR WORK MODELHybrid: This role offers flexibility, allowing you to work from our London or Paris office three days a week, with the option to work remotely on other days.YOUR ROLEAs a French-speaking Solutions Specialist within the Customer Success team, you will serve as a strategic partner to Account Managers. You will lead the discovery, design, and implementation of tailored Cognism solutions when complex or high-growth use cases arise, ensuring alignment with the Customer Decision Cycle and Joint Business Plan.Your responsibilities will include owning the solution strategy for your engagements, ensuring that customers' strategic objectives, operating constraints, and go-to-market ambitions are translated into practical and scalable workflows within Cognism.

About the Role Taboola is hiring an SMB Publisher Account Manager in London. This role supports a global portfolio of small and medium-sized publishers, focusing on their growth and success with Taboola’s platform. The team values strong commercial instincts and relationship-building skills. What You Will Do Manage a large portfolio, about 800 global publisher accounts. Spot and act on opportunities to grow publisher revenue. Use data and clear communication to explain the value of optimizations. Prioritize tasks and manage time effectively to serve a wide range of clients. Engage in the full sales cycle, from prospecting through closing. Who We’re Looking For Fluency in French or German is required. Experience in sales, account management, or a related field is helpful. Strong communication and relationship skills. Comfort working with data to inform decisions and conversations. Ability to prioritize and manage a high volume of accounts. Location This position is based in London, United Kingdom.

Join our dynamic team at Third Bridge as a Client Service Associate focusing on French-speaking clients. In this role, you will be the first point of contact for our clients, providing exceptional support and guidance tailored to their needs. Your ability to communicate effectively in French will be crucial as you assist clients in navigating our services and ensuring their satisfaction.As part of our commitment to excellence, we are looking for individuals who are not only fluent in French but also possess a passion for delivering outstanding customer service. You will have the opportunity to work in a fast-paced environment where your contributions directly impact client relationships and company success.

At Kpler, we are committed to guiding our clients through the complexities of global markets. By streamlining trade information and delivering insightful data, we empower businesses in the commodities, energy, and maritime sectors to make informed choices.Since our inception in 2014, our mission has been to provide unparalleled intelligence through intuitive platforms. Our diverse team of over 700 professionals from more than 35 nations work diligently to convert complex data into strategic insights, ensuring our clients maintain a competitive edge in a fast-evolving market. Join us to harness cutting-edge innovation for transformative results and experience exceptional support on your path to success.As a Customer Success Manager at Kpler, you will play a pivotal role in helping customers realize their objectives. This will require a deep understanding of user needs and comprehensive knowledge of Kpler's offerings. Every day presents new challenges and opportunities for a Kplerian CSM!

Our Mission & Values:At Drata, we empower organizations to build and maintain the trust of their users, customers, partners, and prospects. We serve as the proof layer demonstrating that exceptional companies are worthy of the trust they seek to cultivate.Our core principles guide our actions daily. Built on Trust emphasizes the importance of consistency. We Act with Integrity by adhering to ethical standards. Our Customer-Obsessed focus positions those we serve at the heart of our endeavors. With a Competitive Fire, we strive to exceed expectations. Embracing Diversity enriches our perspectives, leading to innovative solutions. Prioritizing Automation First enables us to optimize resources and drive efficiency.Our Culture & Work Style At Drata, we are not merely developing software; we are cultivating a mindset. Our approach is characterized by:Be a Driver (Owner‑Operator Mentality): Take ownership of your work, continuously improve, and deliver exceptional results.Move at Drata Speed (Precision & Velocity): Make swift decisions, learn quickly, and create immediate impact.Stay Mission-Driven (Customer‑Obsessed): Challenge the status quo, deliver value, and maintain an insatiable hunger for improvement.If you thrive in an environment that empowers you, energizes you, and allows you to collaborate with intelligent, mission-focused individuals, you will find a home here.Why Join The Drata Team?Experiencing the Driver’s Mindset in action is the best way to understand it. We are an award-winning, mission-driven team of 600+ individuals globally, united by a culture that values trust, speed, and continuous growth.See the Speed: Watch our CEO, Adam Markowitz, discuss our remarkable growth journey from $0 to $100M ARR in just four years.Hear the Voice of the Team: Visit our "Life at Drata" page to read employee testimonials about our collaborative environment and growth opportunities.Experience the Impact: Discover why we consistently feature on Fortune's Best Workplaces lists.Connect with Us on Social Media: LinkedIn - follow us for updates...

Join our dynamic team at smcp as a Flagship Retail Sales Assistant on the iconic Regent Street! In this role, you will be the face of our brand, providing exceptional service and creating memorable shopping experiences for our customers.Your responsibilities will include engaging with customers, offering personalized styling advice, and maintaining the visual standards of our store. You will be instrumental in driving sales and promoting our latest collections.

As a Flagship Retail Supervisor at smcp, you will play a pivotal role in leading our flagship store on Regent Street. Your responsibilities will include managing daily operations, inspiring the sales team, and ensuring exceptional customer service. You will be the face of our brand, embodying its values and vision while driving sales and enhancing the overall shopping experience.

At Moss, we empower finance professionals to automate their daily tasks and make informed decisions for the future.Our unique team culture is driven by impact and growth, where every member is committed to learning and excelling. Honored by Sifted’s Rising 100 and LinkedIn's Top Startups, we are dedicated to advancing your career and ensuring the enduring success of Moss.Join our Customer Success team, where your focus will be on driving revenue growth through proactive customer engagement. Utilizing data insights, you will identify upsell opportunities and mitigate churn risks for your assigned customer portfolio. Your strategic insights and comprehensive product knowledge will be crucial in helping customers realize the full value of our offerings and achieve their objectives.Your responsibilitiesHere’s what your daily activities will entail:Enhance customer engagement - By cultivating and nurturing valuable, scalable relationships, you will develop a profound understanding of your clients’ finance goals, guiding and consulting them to maximize their engagement and activate all spend management features.Identify upselling opportunities - Utilize your in-depth understanding of both the product and your customers' needs to uncover new business opportunities and optimize existing products and features to elevate value for current accounts.Measure success and deliver insights - Employ specific KPIs to monitor and drive revenue growth through key metrics like spend engagement, SaaS uplift, and renewals.Act as a product ambassador - Collaborate closely with internal stakeholders to compile and relay client feedback, and serve in an advisory role regarding current and future product features.Pursue process excellence - Strive for continuous improvement by designing and implementing client journey touchpoints that enhance customer satisfaction and contribute to long-term retention.About you

Join Amplitude as a Senior Technical Customer Success Manager, where you will play a pivotal role in ensuring our French-speaking customers achieve their desired outcomes with our product. You will leverage your technical expertise to guide customers through integrations and maximize their use of our solutions.Key responsibilities include building strong relationships with clients, conducting training sessions, and collaborating with cross-functional teams to address customer needs. Your fluency in French will be essential in providing tailored support and enhancing customer satisfaction.

Moss helps finance professionals simplify their workflows and make informed decisions for future growth. Our team values real impact and ongoing development. Moss has earned spots on Sifted’s Rising 100 and LinkedIn's Top Startups lists. We focus on building careers while supporting Moss’s long-term success. Role Overview As a Customer Success Manager in London, join a team dedicated to driving SaaS revenue growth through proactive customer relationships. Use data to spot upsell opportunities and reduce churn. Your product knowledge and strategic thinking will help clients get maximum value from Moss. What You Will Do Build strong client relationships: Understand each customer’s financial goals and help them use Moss’s spend management tools fully. Spot upsell opportunities: Use your knowledge of Moss and client needs to identify new business and help customers get more value from current features. Track key metrics: Monitor revenue performance using KPIs like spend engagement, SaaS uplift, and renewal rates. Be a product advocate: Work with internal teams to share client feedback and offer input on product features, both current and upcoming. Improve processes: Design and refine customer journey touchpoints to increase satisfaction and retention. About You W...

AlphaSense is seeking a Channel and Customer Research Associate fluent in French to join the team in London. This position centers on deepening our understanding of market trends and customer preferences through research and analysis. Role overview This role involves conducting research with a focus on both channels and customers. Using French language skills, you will interact with a broad range of clients to gather valuable insights. The findings you produce will help inform strategic decisions across the company. Collaboration Work closely with colleagues from multiple departments. Sharing your research, you will contribute to shaping product direction and refining how we engage with customers. Requirements Fluency in French Strong research and analytical abilities Clear communication skills Interest in market dynamics and customer behavior