About the job
Spotlight Sports Group brings together over 400 professionals to deliver sports betting, horse racing, and fantasy sports content and data. The group’s portfolio includes well-known brands such as Racing Post, Pickswise, myracing, and Free Super Tips. In addition to content, the company partners with major betting operators and runs ICS-digital and ICS-translate, expanding its reach in digital marketing and translation.
Role overview
The Director of People Operations takes charge of operational excellence throughout the employee lifecycle. This leader manages a focused HR Operations team, shaping people practices that support business performance, guide change, and maintain compliance with employment law. The role requires a proactive approach, adaptability, and a commitment to keeping people at the heart of decisions.
Main responsibilities
- Lead and develop the People Operations team, fostering a collaborative and supportive culture.
- Mentor team members to grow capabilities and deliver consistent, high-quality HR services.
- Oversee daily HR operations, using data to improve processes and enhance the employee experience.
- Review and refine HR processes for compliance and efficiency, including exploring AI tools to reduce manual tasks.
- Maintain accurate employee data in HR systems, ensuring strong data governance and GDPR compliance.
- Handle complex employee relations matters, ensuring fair and consistent outcomes in line with legislation and best practices.
- Work with stakeholders to resolve sensitive people issues using sound judgment.
- Develop and update people policies that support business goals and improve the employee experience.
- Monitor and implement changes in employment law, maintaining compliance and best practices across the organization.
- Uphold strong governance across all HR functions.
Location
This role is based in London, England, United Kingdom.
