Engagement Manager at Stripe | London

As an Engagement Manager at Stripe, you will play a pivotal role in driving customer success and engagement. You will lead initiatives that not only deepen customer relationships but also help clients derive maximum value from our platform. Your expertise will guide strategic projects and foster collaboration across teams, ensuring seamless implementation of…

Join Stripe as a Customer Success Manager, where you will play a pivotal role in ensuring our customers achieve their goals using our innovative payment solutions. You will work closely with clients to understand their needs, provide strategic guidance, and foster long-lasting relationships. Your expertise will help us drive customer satisfaction and success.

Who We Are About Stripe Stripe is a leading financial infrastructure platform that empowers businesses globally. From multinational corporations to innovative startups, millions utilize Stripe to manage payments, enhance revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, and we face an ambitious journey ahead. This presents you with a unique chance to contribute to the global economy and undertake some of the most impactful work of your career. About the Team As a Customer Success Manager (CSM) at Stripe, you will oversee the post-sales journey for our users, ensuring they receive optimal value from their investment. This collaborative role significantly boosts user success, retention, and fosters profitable renewal outcomes, making it one of the most impactful positions in our organization. What You'll Do We are in search of a driven and inquisitive professional to manage a portfolio of enterprise clients. The CSM will conduct proactive workshops, business evaluations, payment insights, and provide thought leadership to support our users in scaling their businesses. The ideal candidate is analytical and detail-oriented, thriving on customer interactions to investigate concerns and provide actionable insights. This role requires close collaboration with sales, technical account managers, and operational teams to engage customers in discussions around products, payments, and technical matters. Responsibilities Work collaboratively with account executives and technical account managers to facilitate post-sale engagements aimed at optimizing, retaining, and expanding Stripe’s enterprise customer base. Manage a client portfolio to ensure overall account health, including performance metrics, product adoption rates, usage velocity, account renewals, growth opportunities, and customer satisfaction. Act as a trusted advisor on payments and product matters to assigned customers by delivering insights on payment performance and industry trends. Conduct business reviews to align user priorities, analyze payment performance metrics, share the Stripe product roadmap, and guide customers in maximizing their value from Stripe. Serve as the customer advocate within Stripe, conveying user feedback and insights to Product Management, Engineering, Support, Marketing, and Sales to enhance the Stripe user experience. In collaboration with the account team, support portfolio growth by identifying and presenting expansion opportunities to ensure customer success.

As an Engagement Manager at Postman, you will play a pivotal role in enhancing customer success and fostering long-term relationships with our clients. You will leverage your expertise to guide users through the Postman platform, ensuring they maximize their investment in our services. This is an opportunity to be part of a dynamic team that is committed to innovation and excellence in API development.

Join our dynamic team as a Product Manager for Capital at Stripe, where you will play a pivotal role in shaping our financial products to empower businesses globally. You will collaborate closely with engineers, designers, and other stakeholders to develop innovative solutions that enhance user experience and drive business success.

Stripe is looking for a Program Manager focused on Go-To-Market (GTM) strategy in London. This position centers on leading cross-functional projects that support product adoption and help grow Stripe’s presence in new and existing markets. Role overview This role involves working across teams, including sales, marketing, and product, to coordinate and execute GTM plans. The aim is to ensure that launches and campaigns run smoothly and reach their intended audiences. What you will do Lead initiatives that bring Stripe’s products to market Work closely with sales, marketing, and product teams to align on strategy and execution Drive efforts to increase product adoption and support market expansion Collaboration Success in this role depends on strong teamwork and communication. Expect to coordinate with multiple departments to deliver on GTM goals and maximize Stripe’s market impact.

Join Cprime as an Engagement Director!At Cprime, we are dedicated to empowering our clients to swiftly transform their ideas into actionable results. Our globally diverse team excels in reshaping businesses through expert consulting, managed services, software solutions, and custom strategies that deliver lasting value for our clients.We celebrate curiosity, passion, and a proactive approach to change. Here at Cprime, you will have the chance to expand your skills and develop innovative, creative solutions. We thrive in an environment that encourages collaboration and fun while challenging each other to embrace smarter working methods and fresh concepts. With our rapid growth, the potential for personal and professional development is immense.

Join Our Dynamic Team:At Adaptive Financial Consulting, we pride ourselves on being a leading financial consulting firm that collaborates with participants across capital, commodity, and digital markets. Our commitment to leveraging technology for differentiation allows us to design and implement intricate front-office technology solutions, utilizing proven accelerators to secure a sustainable competitive advantage.We cater to a prestigious clientele, including top-tier investment banks, investment managers, fintech enterprises, and capital market service providers. With a global presence through our offices in London, New York, Barcelona, Manila, and Montreal, we have consistently delivered robust, elegant, and user-friendly trading technology solutions.We are actively seeking a Senior Engagement Manager to enhance our London team.

Join Stripe as a Product Manager focused on Local Payment Methods in the EMEA region. In this role, you will strategically drive product development and enhance payment solutions tailored to local markets, thereby improving user experiences and expanding our market presence. You will collaborate closely with cross-functional teams to define product vision, roadmap, and execution plans that align with our business objectives.As a key player in the product management team, you will leverage your analytical skills and market insights to identify opportunities for product enhancements and new features. Your ability to communicate effectively with both technical and non-technical stakeholders will be vital in ensuring the successful delivery of innovative payment solutions.

As a Founding Engagement Manager at conduct, you will play a pivotal role in shaping our customer engagement strategies. You will collaborate closely with diverse teams to enhance client relationships and drive business growth. Your expertise will guide our initiatives, ensuring we deliver exceptional value to our clients while fostering a culture of innovation and excellence.

About SanaSana is an innovative AI lab dedicated to creating superintelligence for the workplace. We believe that organizations can achieve their goals more efficiently when teams have seamless access to knowledge, can automate repetitive tasks, and can learn anything with the assistance of intelligent AI.As a proud part of Workday, we are focused on developing AI that empowers individuals and enhances productivity. If this mission resonates with you, you've come to the right place.About the RoleAt Sana, we are passionate about revolutionizing learning. By transforming how the world learns, we aspire to make a positive global impact. Join our dynamic London team as an Engagement Associate, collaborating with a diverse group of driven professionals from esteemed organizations such as Google AI, Spotify, BCG, and McKinsey.Our Impact team is renowned for its adaptability, entrepreneurial mindset, and unwavering commitment to excellence, reflecting our core belief that learning is the cornerstone of meaningful change.In this role, you will closely partner with the companies that choose Sana, collaboratively solving problems, designing innovative solutions, and implementing strategies to drive impactful change. We measure our success by the results we achieve through the adoption and rollout of Sana. You'll be challenged to learn and adapt continuously to meet the unique needs of each organization and team, and to implement creative solutions that we can all be proud of. By expanding this team, we aim to significantly transform how people learn across various industries worldwide.

Join Us at LegoraAt Legora, we are revolutionizing the legal industry. Our mission is clear: to create a collaborative solution that empowers legal professionals by working alongside them. We believe that the best way to achieve results is by partnering with lawyers throughout the entire process.Our AI-driven workspace enables legal experts to enhance their productivity, uncover new insights, and streamline complex workflows. We are proud to be trusted by prestigious law firms globally, including Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters, and we are committed to continuous innovation.Joining Legora means becoming part of a dynamic team that strives for excellence and innovation, ensuring that we empower lawyers to perform at their best with technology that understands their needs. If you are passionate about driving change in a high-impact environment and collaborating with talented individuals, this is your opportunity.

Role overview The Client Engagement Specialist at Kpler works to develop and maintain strong client relationships. Based in London, this position ensures clients receive attentive support and a positive experience throughout their partnership with Kpler. What you will do Engage directly with clients to understand their goals and requirements. Collaborate with internal teams to provide solutions and insights tailored to each client’s needs. Support ongoing client satisfaction and contribute to building long-term loyalty. Location This role is located in London, UK.

As a Data Writer and Editor at Stripe, you will be responsible for crafting and refining high-quality written content that enhances the understanding of our data products. Your expertise in data analysis and exceptional writing skills will play a pivotal role in communicating complex concepts to diverse audiences.You will collaborate with cross-functional teams to gather insights and create informative articles, user guides, and tutorials that engage our users and promote the effective use of our data solutions.

Join Stripe as an EMEA Account-Based Marketing and Executive Marketing Manager, where you will play a pivotal role in shaping our marketing strategy across the EMEA region. This position requires a dynamic and forward-thinking individual who can develop and execute targeted marketing initiatives tailored for our executive audience.Your primary responsibilities will include collaborating with sales teams to identify key accounts, creating personalized messaging, and utilizing data-driven insights to optimize campaign effectiveness. You will also engage with cross-functional teams to align marketing efforts with overall business goals.

At Ripple, we are on a mission to revolutionize the way value is transferred globally, akin to how information flows today. Our innovative crypto solutions are designed for financial institutions, businesses, governments, and developers, enhancing the global financial landscape and fostering economic equality. Join us and experience unparalleled career growth while collaborating with a supportive team environment.If you are eager to make a tangible impact and seize incredible career advancement opportunities, we invite you to join us in creating real-world value.THE ROLE:As an Engagement Manager at Ripple Treasury, you will play a pivotal role in driving complex professional services projects that engage clients. You will ensure that our Treasury solutions are implemented smoothly, on schedule, and with outstanding client satisfaction. Acting as a trusted partner for our enterprise clients, you will coordinate cross-functional teams, manage multiple project streams, and guarantee that every implementation yields measurable business benefits. Your leadership will significantly shape the client experience with Ripple Treasury from the outset, paving the way for enduring success.

About Us Join Stripe At Stripe, we are revolutionizing financial infrastructure for businesses worldwide. From established enterprises to innovative startups, millions rely on us to streamline payment processing, enhance revenue, and unlock new business possibilities. Our vision is to elevate the internet's economic footprint, and we invite you to take part in this critical mission that can redefine your career. The Team The Professional Services Sales team at Stripe is dedicated to empowering our most strategic partners. You will play a pivotal role in steering customers towards accelerated growth and seamless adoption of Stripe's services. This position requires you to lead high-stakes discussions during pre-sales, reshaping the financial landscape for prominent companies and driving significant revenue through our specialized services. Your Role As an Enterprise Services Manager, you will spearhead the sale of extensive Professional Services engagements to key strategic clients, thus fueling Stripe's growth trajectory by fostering relationships that transition prospects into satisfied Stripe advocates. Key Responsibilities Oversee the complete Professional Services sales cycle for enterprise-level clients. Collaborate closely with Account Executives to devise targeted account strategies aimed at expanding Professional Services business within key accounts. Drive Professional Services success by effectively managing and forecasting bookings. Develop tailored proposals that resonate with client objectives, leveraging both Professional Services and partnered solutions. Consult with senior leaders in client organizations to create compelling business cases for digital transformation. Conduct pre-sales workshops, concentrating on strategy, vision, discovery, and assessment. Negotiate and finalize contracts/Statements of Work while shaping Professional Services agreements. Engage with Product and Engineering teams to influence product strategies tailored for major clients. Work in tandem with GTM partners to align strategies and achieve mutual growth targets. Equip the delivery team with user insights to ensure alignment with expected business outcomes.

As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success and engagement strategies. Your expertise will help our clients maximize the value of our platform, ensuring seamless implementation and integration. You will be the liaison between our clients and internal teams, facilitating communication and project management to enhance customer experience.

Role Overview Metaview is hiring an Engagement Associate based in London. This position focuses on building and maintaining strong relationships with clients, supporting their needs, and helping shape engagement strategies that improve customer satisfaction. What You Will Do Develop and nurture connections with clients to understand and address their needs Support engagement efforts that contribute to positive customer experiences Work closely with internal teams to ensure consistent, high-quality service What We Look For Clear, effective communication skills Ability to collaborate with colleagues from various backgrounds Interest in building relationships and supporting a collaborative workplace

Role overview The Lead, UK Public Policy & Government Relations at Stripe will guide the company’s approach to the regulatory landscape in the United Kingdom. Based in London, this position plays a central part in how Stripe interacts with the evolving policy environment that affects fintech companies. Expect to work closely with government officials, policymakers, and industry groups. The role centers on representing Stripe’s interests and contributing to discussions that shape the broader fintech sector. Key responsibilities Engage directly with UK government representatives and regulatory bodies. Build and maintain relationships with policymakers and industry associations. Advocate for Stripe’s perspective on issues impacting the fintech sector. Location This position is based in London.