About the job
Location: Wembley
Salary: £27,000 to £35,000 per annum plus bonus
Employment Type: Permanent
OVERVIEW
Are you ready to take on a challenge and eager to grow? Sainsbury’s, the second largest supermarket chain in the UK, operates an impressive 1,415 stores and continues to expand with renowned brands like Argos and Habitat. We are dedicated to nurturing talent, delivering exceptional service, and achieving ambitious goals. Join us to be a part of an award-winning team that values development and success.
As a Food Services Manager, you will oversee the Food Counters, Bakery, and Customer Café. Your primary focus will be to motivate and manage your team to consistently deliver top-notch service and exceed customer expectations!
KEY RESPONSIBILITIES
- Lead, coach, and empower a diverse team.
- Ensure staff are multi-skilled and equipped to handle various tasks throughout the store.
- Foster a deep understanding of products and services among all team members.
- Anticipate customer needs and establish 'best in class' service standards.
- Maintain adequate staffing levels to meet customer demands across the store.
- Manage stock availability and minimize waste.
- Drive customer service excellence to boost sales and satisfaction.
- Identify and nurture potential in team members, supporting their professional growth.
IDEAL CANDIDATE
- A natural leader, ready to influence and inspire both your team and the broader business.
- Passionate about providing outstanding customer service.
- Proactive and committed to continuous learning.
- Flexible and open-minded, adaptable to various challenges.
- Proven experience managing a diverse team in a hospitality, leisure, or retail setting.
- A strong focus on customer responsiveness and service excellence.
COMMUTABLE LOCATIONS: Neasden, Tokyngton, Sudbury, West Hendon, Harlesden
