Future Opportunities in Retail - Mejuri London

Established in 2015, Mejuri has transformed the perception of fine jewelry in today's modern world, shifting it from a mere gift to a personal expression of style. Founded by third-generation jeweler Noura Sakkijha, Mejuri operates on the belief that fine jewelry should be an everyday choice without guilt, celebrating individuality and daily life.With a stro…

Since its establishment in 2015, Mejuri has transformed the concept of fine jewelry in today's world—moving it beyond traditional gifting to a personal choice that embodies self-expression.Founded by the visionary third-generation jeweller Noura Sakkijha, Mejuri was built on the belief that fine jewelry should be an everyday indulgence rather than something reserved for special occasions. It’s about honoring your uniqueness—your style, your life, and your everyday experiences.With a robust presence spanning over 58 stores globally, Mejuri connects with customers wherever they are—be it online, through our app, or in-store. We are dedicated to responsible sourcing, sustainable practices, and philanthropic initiatives that align with our values and long-term vision.The Role:The Operations Lead is an essential member of our store leadership team, possessing a sharp attention to detail and a commitment to delivering a flawless customer experience. With expertise in data-driven decision-making, the Operations Lead champions retail inventory management, proactively addressing challenges and removing obstacles. This role establishes the benchmark for operational excellence, enhancing profitability through effective back-of-house (BOH) organization and precise execution of all inventory-related duties. With a focus on inventory accuracy and innovative sell-through strategies, the Operations Lead ensures the store operates at peak performance.At Mejuri, our retail leaders are dynamic, adaptable, creative, and results-oriented. Join us in redefining luxury—one customer, one team member, and one extraordinary experience at a time.Customer Engagement:STACK: Exemplify and validate the quality of the in-store customer experience by effectively communicating, training, and enforcing Mejuri’s Steps of Selling among the team.STACK Leadership: Drive your performance and that of your team to maximize results and achieve Key Performance Indicators (KPIs).Services: Ensure a positive customer experience while promoting service offerings, including piercing and engraving.KPIs: Focus on metrics within the Stack Leadership Segment: Conversion Rate (CVR) and Revenue.Operational Responsibilities:Inventory: Collaborate with the Operations team to maintain exceptional inventory standards, ensuring accuracy and timely execution of inventory tasks.

Mejuri has reimagined fine jewelry as a form of self-expression, making it accessible for everyday moments. Founded in 2015 by Noura Sakkijha, a third-generation jeweler, the brand believes fine jewelry should be guilt-free and not reserved for special occasions. With over 58 stores worldwide, Mejuri combines a strong online presence, a user-friendly app, and a growing retail footprint. The company is committed to responsible sourcing, sustainable practices, and philanthropy aligned with its values. Role overview The Assistant Store Manager at Mejuri in London supports the management team in daily store operations and ensures an outstanding retail experience. Reporting to the Store Manager, this role oversees store performance, drives sales, and maintains a high standard of customer service. The Assistant Store Manager acts as the main point of contact for all matters related to STACK and partners with the Store Manager on operations, inventory, and merchandising. Supporting the team in meeting KPIs such as customer retention, conversion rates, and NPS is a key focus. What you will do Lead by example to deliver a quality in-store customer experience, using effective communication and training while following Mejuri’s Steps of Selling. Drive team performance and engagement to maximize results and achieve key performance indicators (KPIs). Promote customer satisfaction by ensuring positive experiences and highlighting service offerings, including piercing and engraving. Monitor and support achievement of KPIs: revenue, conversion rate (CVR), orders per hour (OPH), sales per hour (SPH), and Net Promoter Score (NPS). What Mejuri looks for Retail leaders at Mejuri are engaging, adaptable, innovative, and motivated. The Assistant Store Manager helps foster a vibrant, energetic workplace where both the team and business can thrive.

Mejuri is looking for a Part-Time Floor Lead to join the London retail team. This role supports daily operations, guides team members, and helps deliver a welcoming experience for every customer. Floor Leads play a key part in shaping the store environment and setting the standard for service and teamwork. Role overview The Floor Lead works closely with store leadership to keep the London location running smoothly. This position sets the pace for customer service, encourages team growth, and ensures that Mejuri’s values are reflected on the sales floor. Creating an engaging atmosphere for both staff and customers is central to this role. What you will do Lead by example: Set and maintain expectations for customer experience by communicating, training, and upholding Mejuri’s Steps of Selling. Drive results: Focus on both individual and team performance, working to meet Key Performance Indicators (KPIs). Promote services: Encourage a positive customer experience while highlighting in-store services such as piercing and engraving. Track KPIs: Monitor and work toward metrics like OPH, NPS (85% and above), SPH, and conversion within the STACK Leader Segment. Operational excellence Inventory support: Assist with inventory execution and monthly cycle counts, ensuring the team stays informed and prepared.

Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, moving it away from being merely a gift for special occasions to an essential expression of personal style and self-celebration.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri is built on the belief that fine jewelry should be accessible every day without guilt. It is an invitation to celebrate your individuality—your style, your life, your everyday moments.With a robust online presence, an engaging app, and over 58 retail stores globally, Mejuri meets customers wherever they are. Our commitment to ethical sourcing, sustainability, and philanthropy reflects our core values and long-term vision.The Role:As a Retail Stylist at Mejuri, you are not just a salesperson; you play a crucial role in delivering a personalized shopping experience that redefines luxury. Acting as a trusted advisor, you will connect customers with exquisite jewelry that creates meaningful moments, embodying Mejuri’s dedication to excellence.Our Stylists foster a warm, inviting atmosphere where customers feel valued and empowered to make confident choices. With your expert product knowledge, a keen eye for style, and a passion for storytelling, you’ll assist clients in finding pieces that resonate with them while achieving key performance indicators such as sales, conversion, and customer satisfaction.Stylists at Mejuri are dynamic, creative, and driven. Join us in our mission to redefine luxury—one customer, one team member, and one extraordinary experience at a time.Customer Focus:Leadership: Set an example and ensure high-quality customer experiences by communicating, training, and maintaining team standards according to Mejuri’s Steps of Selling.Services: Promote and ensure a positive customer experience for our services, including piercing, engraving, and more.KPIs: Monitor OPH, SPH, and achieve a NPS of 85% or higher.Operations:Order Fulfillment: Support in-store sales, phone sales, or BOPIS as needed to ensure efficiency in operations.

Role Overview Mejuri is hiring a Lead Piercer for our Kings Road store in London. This part-time position focuses on delivering expert piercing services and guiding clients through their experience in the studio. What You Will Do Perform professional piercing services with attention to safety and technique. Educate customers on Mejuri’s jewelry and aftercare practices. Support a welcoming, high-quality experience for every client. Maintain high standards of hygiene and professionalism at all times. What We’re Looking For Skilled in piercing techniques and customer service. Comfortable educating clients about products and aftercare. Committed to upholding Mejuri’s standards for quality and style. This is a part-time role based in-store at Kings Road, London.

Mejuri is looking for a Floor Lead (Retail) to join the Selfridges Concession team on Oxford Street. This full-time role is central to the store’s daily success and sets the tone for both customer experience and team culture. Role overview The Floor Lead serves as a visible leader on the sales floor. This position focuses on delivering excellent customer service, supporting team development, and ensuring smooth daily operations. The role involves motivating staff, fostering a positive atmosphere, and upholding Mejuri’s values in every interaction. Customer responsibilities Model outstanding service and ensure every in-store experience follows Mejuri’s Steps of Selling. Drive personal and team performance to achieve Key Performance Indicators (KPIs). Promote and support in-store services, including piercing and engraving. Maintain a strong focus on KPIs such as OPH, NPS (85% or higher), SPH, conversion rates, and sales success. Operational responsibilities Take part in monthly inventory and cycle counts, ensuring the team is prepared and all procedures are followed.

Since its inception in 2015, Mejuri has transformed the landscape of fine jewelry, shifting the paradigm from a traditional gift to a modern expression of individuality and personal style.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri operates on the belief that fine jewelry should be accessible for everyday wear, not just special occasions. It's about celebrating your unique style and life.With a robust online presence, an intuitive app, and over 58 retail locations across the globe, Mejuri is dedicated to ethical sourcing, sustainable practices, and philanthropic endeavors that align with our values and vision for the future.The Role:The Retail Stylist at Mejuri is more than just a sales associate; this role is essential in delivering a personalized, exceptional shopping experience that reflects our commitment to redefining luxury. As a trusted advisor, you will connect stunning jewelry pieces with the meaningful moments in our customers' lives, ensuring that every interaction embodies Mejuri's core values and dedication to excellence.Our Stylists cultivate a warm and inviting atmosphere where customers feel valued and empowered to make confident choices. With your extensive product knowledge, keen sense of style, and a passion for storytelling, you will help customers discover jewelry that resonates deeply with them while achieving key performance indicators such as sales, conversion rates, and customer satisfaction.At Mejuri, Stylists are dynamic, imaginative, and motivated. Join us in redefining luxury—one customer, one team member, and one outstanding experience at a time.Customer Engagement:STACK: Lead by example to ensure the quality of the in-store customer experience by communicating and training the team on Mejuri's Steps of Selling.Services: Promote our service offerings including piercing, engraving, and more to ensure a positive customer experience.Key Performance Indicators: Focus on OPH, SPH, and maintaining an NPS of 85% or higher.Operations:Order Fulfillment: Assist with back-of-house processes to support in-store sales, phone sales, and BOPIS, ensuring efficiency at all times.

Mejuri has been changing the way people think about fine jewelry since 2015. The company’s focus is on making jewelry a part of everyday life, not just something for special occasions. With over 58 retail locations worldwide, Mejuri connects with customers both in person and online, and places emphasis on ethical sourcing and sustainable practices. This part-time Retail Stylist role in London centers on creating a warm, personalized shopping experience that reflects Mejuri’s modern approach to luxury. Stylists help customers find jewelry that fits their style and celebrates meaningful moments, always keeping the brand’s values in mind. What you will do Guide customers as they select jewelry that matches their style and story Offer expert product knowledge and styling tips Build trust by acting as a knowledgeable advisor and storyteller Maintain an inviting retail space Work toward sales, conversion, and customer satisfaction goals Requirements Adaptable and engaging approach to customer service Creativity and a strong sense of personal style Motivation to achieve performance targets Ability to help customers feel confident in their choices This is a chance to join Mejuri’s London team and contribute to a new vision for luxury retail, one customer at a time.

Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, making it not just a gift for special occasions, but a personal expression of style and identity. Founded by Noura Sakkijha, a third-generation jeweler, Mejuri believes that fine jewelry should be accessible and guilt-free, encouraging everyone to celebrate themselves every day.With a robust online presence, a dedicated app, and an expanding network of over 58 retail stores globally, Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic efforts that align with our core values and vision for the future.The Role:As a key member of our store leadership team, the Floor Lead is instrumental in driving store success by ensuring exceptional customer service, promoting team development, and overseeing daily operations. This position serves as a vital presence on the sales floor, demonstrating outstanding interpersonal skills while embodying Mejuri’s values. A natural motivator and team player, the Floor Lead fosters an inspiring and dynamic environment for both staff and customers.At Mejuri, our retail leaders are engaging, agile, creative, and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.Customer:STACK: Lead by example, ensuring the quality of the in-store customer experience through effective communication, training, and adherence to Mejuri’s Steps of Selling.STACK Leadership: Maximize performance and achievement of Key Performance Indicators (KPIs) by driving personal performance and the engagement of the team.Services: Promote a positive customer experience and advocate for service offerings such as piercing and engraving.KPIs: OPH, NPS (85%Operations:Inventory: Participate in monthly inventory and cycle counts as needed, ensuring team readiness and operational efficiency.

Future PLC seeks a Head of Digital Marketing for a 12-month fixed-term contract in London. This leadership position shapes the company’s digital marketing direction, focusing on expanding online reach and deepening engagement across multiple platforms. Key responsibilities Direct digital marketing campaigns from initial planning to final execution Oversee improvements to user experience across all digital channels Apply analytics to inform strategies and guide decisions Collaborate with teams to maintain consistent brand messaging online Requirements Proven experience in digital marketing and campaign management Strong skills in analytics and data-driven decision making Ability to lead teams and work effectively across departments Motivated to contribute within a major media organization Location This role is based in London, England, United Kingdom.

Join Trinny London as a Retail Executive, where you will be at the forefront of delivering exceptional customer experiences. Your role will involve engaging with customers, showcasing our innovative beauty products, and ensuring a seamless shopping journey. We are looking for a dynamic individual who is passionate about beauty and retail.

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.

Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive

Join our dynamic team at smcp as a Retail Supervisor in Central London. In this pivotal role, you will oversee daily store operations, ensuring exceptional customer service and efficient merchandising. You will lead a passionate team, driving sales and maintaining our high standards of store presentation.

As a Flagship Retail Supervisor at smcp, you will play a pivotal role in leading our flagship store on Regent Street. Your responsibilities will include managing daily operations, inspiring the sales team, and ensuring exceptional customer service. You will be the face of our brand, embodying its values and vision while driving sales and enhancing the overall shopping experience.

As a Supervisor at KIKO Milano, you embody the KIKO spirit and play a pivotal role in enhancing our customers' shopping experience while supporting the Store Manager in achieving sales and performance targets. Your leadership will inspire and coach the team to uphold our brand values and deliver an exceptional customer service experience. You will take full responsibility for the store operations during the Store Manager's absence.KEY RESPONSIBILITIESTEAM LEADERSHIPGuide and mentor the team to achieve outstanding customer service and meet business objectives.Provide training on product knowledge, makeup application techniques, and effective selling strategies to ensure a remarkable KIKO customer experience.BUSINESS OPERATIONS AND CUSTOMER EXPERIENCERegularly assess business KPIs and develop action plans in collaboration with the Store Manager.Achieve sales targets and operational efficiency as specified by the Store Manager.Identify and prioritize store actions that significantly impact business goals, as agreed with the Store Manager.Ensure completion of all KIKO training modules and assessments.Continuously monitor KPIs including like-for-like sales growth, conversion rates, average transaction value, and stock loss.POLICY AND PROCEDURE COMPLIANCEEnsure adherence to all KIKO standards and operational procedures.Maintain compliance with store guidelines as outlined in the KIKO Store Book.Oversee the execution of promotional activities in accordance with the marketing calendar.Guarantee that all operational procedures are followed and compliance issues are addressed promptly with the Store Manager.

Join our dynamic team at smcp as a Retail Sales Assistant in London! In this role, you will be the face of our brand, providing exceptional customer service and enhancing the shopping experience for our clients. You will assist customers in finding the perfect products, maintain the presentation of the store, and support sales goals.

Role overview smcp is hiring a Retail Store Manager for its Covent Garden location in London. This position oversees daily retail operations and plays a key role in shaping the customer experience and store performance. What you will do Lead and support the store team, including scheduling and staff development Monitor sales activity and work toward store targets Manage inventory levels to meet demand and minimize loss Ensure visual merchandising aligns with brand standards Promote a welcoming atmosphere for customers Location This role is based in Covent Garden, London.

Are you currently unable to find the perfect job that matches your skills? Don't worry! You can become a part of our talent community, and we'll notify you when a suitable position opens up.Who We're Looking ForWe welcome applicants who resonate with our mission and values. If you are contemplating a career change and believe that your expertise aligns with our needs, we encourage you to submit your application below.Your information will be securely stored for six months, and we will reach out if your qualifications match our hiring criteria.Our Commitment to YouPogust Goodhead values personal growth and recognizes achievements. We are a supportive team that thrives on the belief that our strength lies in valuing each member.We uphold a meritocratic system with a transparent pay review process.We foster internal promotions and career advancement.We provide structured performance reviews for all team members.We create a learning environment that empowers employees to excel in their roles.Your input is crucial; we encourage all team members to contribute to enhancing our operations.Diversity and InclusionAs an equal opportunity employer, Pogust Goodhead believes our team should reflect the diversity of our clients. We are dedicated to providing equal growth and learning opportunities for all employees and do not tolerate discrimination in any form. We celebrate a culture that promotes opportunity for everyone, regardless of race, gender, age, sexual orientation, socio-economic background, disability, or religious beliefs.Your details will be held on file for six months from your application date. For further information on how we manage your personal data, please see our privacy policy.