Guest Experience Host at Lift 109

Join our vibrant team at Battersea Power Station's Chimney Lift as we unveil an exciting new interactive experience! As a Guest Experience Host, you will play a pivotal role in captivating and engaging visitors with dynamic storytelling and providing them with breathtaking views of London's skyline.In this role, you will be responsible for:Delivering warm an…

Join us at the iconic Battersea Power Station’s Chimney Lift as we unveil an exhilarating interactive experience featuring breathtaking views of London’s skyline! As a Guest Operations Host, you will be an integral member of our Operations team, ensuring that everything runs efficiently and safely. Your primary responsibilities will include validating tickets, managing guest entry, facilitating crowd flow, upholding retail standards, and overseeing boarding procedures—all while prioritizing safety and exceptional guest service.We are seeking individuals who are:Friendly, approachable, and confident in engaging with guestsSafety-focused, with an emphasis on streamlined operationsComfortable standing for extended periods during shiftsTeam-oriented with a proactive, positive mindsetThis dynamic position requires you to deliver outstanding service while keeping safety and guest satisfaction at the forefront of your efforts.Key Responsibilities:Entry, Ticketing & Flow:Oversee guest entry, ticket validation, and ensure efficient flow.Prepare guests for their experience through clear, confident communication.Monitor queues and crowd movement to maintain seamless operations.Retail Standards & Sales:Operate cash registers, process transactions, and confidently upsell products.Ensure the retail area is clean, organized, and well-stocked.Maintain visual merchandising standards and report any issues to the Floor Manager.Boarding & Accessibility:Assist with safe lift boarding, including support for guests with mobility impairments.Monitor stair access and guest movement between levels.Stay vigilant, adhering to safety protocols and responding calmly to incidents.Daily Operations:Follow all opening, closing, and operational checklists.Report any faults or technical issues promptly.Support the broader team, including assisting with bar service as needed.

Role Overview The Guest Experience Manager at Accor Hotels shapes how guests feel about their stay. This role focuses on raising service standards and making sure guests leave satisfied. Based in London, the position calls for hands-on leadership in guest relations and service improvement. What You Will Do Oversee guest relations, responding to feedback and resolving concerns promptly Lead efforts to improve service quality across the hotel Develop and implement new strategies to enhance the guest experience Work closely with teams to maintain and exceed Accor Hotels' service standards

Rondo, part of AccorHotels in London, seeks a Host to welcome guests and help shape a memorable dining experience. This front-of-house role places you at the center of guest interactions, greeting diners and setting the tone from the moment they arrive. Key responsibilities Welcome guests as they enter and help them feel comfortable Manage reservations and keep the guest list organized Work closely with the team to ensure smooth service Who will thrive here This role fits someone friendly, attentive, and eager to learn. It offers a starting point for those interested in building a hospitality career in a busy restaurant environment.

Role overview As a Sales Host at Frasers Group in London, the focus is on welcoming every customer and ensuring each visitor feels valued from the moment they arrive. Sales Hosts are central to shaping a positive shopping experience by sharing product knowledge and providing attentive, friendly service. What you will do Greet customers as the first point of contact on the shop floor Offer helpful and friendly service during every interaction Showcase products and assist customers with their selections Help create a smooth and enjoyable shopping experience Requirements Clear communication skills Interest in retail and customer service Confidence interacting with a wide range of people

Role overview WSH Group is hiring a Facility Host in London. The role focuses on creating a welcoming environment for clients and visitors. Hospitality and attentive service are at the core, ensuring each guest feels supported from arrival to departure. Key responsibilities Warmly greet visitors and clients as they arrive Answer questions and offer helpful information Keep shared areas tidy and presentable What helps in this role Success in this position comes from a genuine interest in customer service and comfort interacting with many different people each day. A positive outlook and careful attention to detail help every guest feel valued and welcome.

Join our vibrant team at Open House London as a Part-Time Host! We are seeking a dynamic and personable individual with a solid background in busy, high-volume environments. Your warm and welcoming demeanor will ensure that every guest feels valued and appreciated.In your role as a Host, you will efficiently manage reservations using Open Table, while primarily focusing on greeting and seating our guests. Your ability to handle reservations promptly will significantly contribute to maximizing our covers during each shift.Benefits for Hosts:We prioritize your well-being by offering two consecutive days off each week, along with opportunities for career progression and professional development. You will have the chance to pursue WSET certifications and participate in our internal Beverage Academy. Comprehensive training will be provided at our Central Office to ensure you are well-equipped to excel in your role.We value work-life balance, ensuring that you do not exceed your contracted hours or work on your days off. After your shift, you are encouraged to socialize with your team over drinks, and we proudly offer a 50% discount on your entire meal to help you enjoy our venues even more.Open House London is an independent restaurant group that provides a premium yet casual dining and social experience. Our venues, located in the heart of Central London, combine British produce with expertly crafted drinks, creating a modern and inviting atmosphere.

Join our dynamic team as a Host at Llama Inn, where you will be the welcoming face of our establishment. Your primary responsibilities will include greeting guests, managing reservations, and ensuring an exceptional dining experience. We are looking for an enthusiastic individual who thrives in a fast-paced environment and is passionate about delivering outstanding customer service.

Join degree6 as a Business Development Manager specializing in Lift Modernisation, Maintenance, and Repairs. In this vital role, you will spearhead our sales efforts, driving growth and enhancing customer satisfaction through innovative solutions.Your responsibilities will include identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to deliver exceptional service. You will play a key role in shaping our strategic direction and expanding our market presence.

WSH Group is seeking a Client Host for its London location. This entry-level position is well suited to those interested in building a career in client service or hospitality. The team values collaboration and a strong focus on service. Key responsibilities Greet clients upon arrival and create a welcoming atmosphere Respond to client questions and direct inquiries to the right person or team Coordinate with colleagues to help maintain smooth daily operations What we look for Enthusiasm and a proactive approach to tasks Interest in learning and developing new skills Clear communication and a willingness to work as part of a team This role provides practical experience in a client-focused environment and a chance to develop foundational skills in hospitality and service.

Join degree6 as a Business Development Manager specializing in Lift Modernisation, Maintenance, and Repairs. In this pivotal role, you will drive our business growth strategy, developing key relationships and identifying new market opportunities within the industry.Your expertise will guide our efforts in modernising lift systems, ensuring that they not only meet safety standards but also enhance usability and efficiency. Collaborate with cross-functional teams to deliver exceptional solutions to our clients, ensuring customer satisfaction and loyalty.If you are a results-driven professional with a proven track record in business development within the building services sector, we want to hear from you!

Role overview The Senior Welcome Host at WSH Group plays a key part in shaping each guest's first impression. Based in London, this role centers on creating a warm, supportive environment from the moment visitors arrive. The position calls for someone who enjoys making others feel comfortable and valued. What you will do Respond to guest inquiries promptly and handle their needs with care Offer clear information about available services to visitors Maintain and support high hospitality standards within the team Assist in coordinating and supporting a range of events Requirements Strong customer service background Ability to foster a positive, welcoming atmosphere Comfortable working collaboratively with others Keen attention to detail and a proactive mindset

Join the vibrant team at BFI Riverfront, located on London's iconic Southbank. As a Host/Hostess, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. You will manage reservations, greet patrons, and facilitate a seamless dining experience, all while showcasing exceptional customer service skills.

Role overview WSH Group is seeking a Guest Relations Manager based in London. This position acts as the primary contact for guests, shaping their experience from arrival onward. The role centers on creating a welcoming atmosphere and supporting the company’s commitment to memorable service. What you will do Manage the daily operations of guest relations Collect and handle guest feedback to inform improvements Identify areas for service process enhancements and implement changes Train and mentor team members in customer service standards Encourage a strong service culture within the team Requirements Excellent interpersonal and communication abilities Background in team leadership or mentoring Dedication to delivering high-quality customer service

Join Accor Hotels as a Guest Relations Coordinator, where you will play a pivotal role in ensuring our guests receive exceptional service and support. In this dynamic position, you will be the first point of contact for our guests, fostering a welcoming atmosphere and addressing their needs with professionalism and courtesy.Your responsibilities will include managing guest inquiries, coordinating requests, and facilitating a seamless experience throughout their stay. We are seeking an enthusiastic individual with a passion for hospitality and a commitment to exceeding guest expectations.

Join Pass the Keys, the UK's premier short-let and Airbnb management franchise, dedicated to empowering property owners to achieve increased bookings, enhanced income, and effortless hosting. With over 50 franchise partners nationwide, we leverage cutting-edge technology, outstanding service, and local expertise to provide unparalleled short-let management.We are in search of a results-oriented Host Sales Consultant to drive the expansion of our franchise partners throughout the UK. This pivotal role integrates sales execution, training, and account management, guiding franchisees to transform local demand into signed hosts while fostering scalable sales capabilities.As an integral extension of our partners' teams, you will qualify incoming leads, advance sales pipelines, and coach franchisees to establish robust, repeatable sales processes.This high-impact position is focused on host acquisition, sales enablement, and optimizing partner performance.Role PurposeThe Host Sales Consultant represents Pass the Keys franchise partners to:Convert incoming inquiries from prospective hosts into signed agreementsTrain partners on effective local sales processesOffer continuous pipeline management and performance coachingAssist early-stage partners in their launch and growth phasesThis role is crucial to scaling our management-franchise model, enabling partners to accelerate growth while upholding consistent, high-quality sales standards across the network. Your contributions will directly influence host growth, partner success, and the long-term value of our franchise operations.Key Responsibilities1. Inbound Host SalesRespond to inquiries from homeowners interested in short lettingQualify leads and assess property suitabilityAddress initial objections (risk, effort, regulations, income expectations)Schedule property consultations or viewingsAdvance opportunities to successful sign-up2. Pipeline ManagementMaintain accurate pipelines in our CRM (HubSpot)Monitor conversion stages and subsequent actionsEnsure consistent follow-up and deal advancementReport on conversion metrics and identify blockers3. Franchise Launch SupportAssist new partners during their initial growth phaseProvide structured sales and system onboardingEmbed best-practice consultation frameworksEnhance confidence in objection handling and deal closing4. Sales Training & EnablementProvide practical sales coaching to franchiseesConduct monthly pipeline reviews and performance sessionsSupport call frameworks, scripts, and objection handling strategiesEncourage consistent utilization of CRM and reporting tools5. Ongoing Partner Account ManagementAct as a commercial partner to franchisees utilizing our services...

Soho House & Co. seeks a Health Club Host for White City House in London. The role centers on building a welcoming environment in the fitness area, ensuring everyone feels comfortable and supported during their visit. What you will do Greet members and guests, creating a friendly first impression Keep the gym floor clean and secure throughout your shift Assist with equipment questions and offer guidance as needed Help foster a motivating atmosphere for all club users Balance hospitality with the smooth running of daily operations This position blends attentive service with practical support, focusing on high standards and member comfort in every interaction.

Join our client, a prestigious law firm located near Moorgate Station, as they unveil their new workplace, and become an integral part of the team as a Welcome Host. In this vital role, you will be the first impression for everyone entering the building, including colleagues, clients, and guests.Your warm greeting and proactive approach will foster a welcoming atmosphere, reflecting your genuine passion for building meaningful relationships. You will be on your feet, ready to assist wherever needed while maintaining a calm and approachable demeanor.As a Welcome Host, you will significantly contribute to crafting a welcoming experience, fostering a culture that is inclusive, invigorating, and inspiring. If you flourish in fast-paced settings, enjoy engaging with people, and aspire to be part of a transformative journey, we encourage you to apply.Hours: 40 hours per week, with shifts from 7am to 10pm, Monday through Friday.Salary: £33,280

Role Overview The Savoy Hotel, part of Accor Hotels, is looking for a Bar Host to welcome guests and create a warm, inviting atmosphere. This position is based in London and plays a key part in the guest experience at our renowned bar. What You Will Do Greet guests as they arrive and make them feel comfortable Manage reservations and coordinate seating Support smooth day-to-day bar operations Deliver attentive, thoughtful customer service Who Succeeds in This Role Enjoys working with people and creating a welcoming environment Stays organized and calm when things get busy Has a genuine interest in hospitality and guest care If you value hospitality and want to be part of a respected hotel team, consider joining The Savoy as a Bar Host.

We are seeking a dedicated and dynamic Guest Relations Manager who will serve as the primary liaison for our VIP and regular guests during their stay. Your responsibilities will include:Ensuring all hotel departments are informed about each guest's specific requirements at all times;Acting as a key contact for long-stay guests to guarantee they enjoy an extraordinary experience;Creatively managing and resolving guest concerns to exceed expectations;Exhibiting comprehensive knowledge of all hotel facilities and services, actively identifying up-selling opportunities;Creating unforgettable moments for guests through personalized recognition options, amenities, and special events;Adhering to policies and procedures while utilizing front-of-house equipment and property management systems;Supporting the Reception team and other departments as required;Serving as the Duty Manager, ensuring compliance with hotel security, fire regulations, and health and safety legislation.