Product Manager At Outpost London jobs in London – Browse 10,571 openings on RoboApply Jobs

Product Manager At Outpost London jobs in London

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Outpost logo
Full-time|On-site|London

Product Manager at OutpostTransform Global Commerce with OutpostGlobal expansion often presents challenges such as decreased conversion rates, increased costs, and complex compliance issues. At Outpost, we provide the solution.We understand that navigating international selling can be a daunting task due to the intricacies of tax, payments, and operational h…

Feb 19, 2026
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Outpost logo
Full-time|On-site|London

Social Media Manager About OutpostImagine if expanding your business globally was as straightforward as local commerce. Outpost is revolutionizing international trade with an AI-powered global trade engine that simplifies every rule you need to sell across borders. Share your products with us, and we’ll guide you on how to market them worldwide.Operating as the Merchant of Record across over 58 tax jurisdictions, we handle the complexities of international sales, from liability transfer to tax compliance. Our goal is to empower businesses to sell anything, anywhere, without compromise. The RoleWe are seeking a dynamic Social Media Manager who will shape the voice and visual identity of a pioneering company in the fintech sector. Reporting directly to the CEO, you’ll be the sole creative force responsible for how Outpost presents itself to the world.Initially, this role requires a hands-on approach: capturing the essence of our office culture, translating intricate fintech concepts into captivating content, and engaging with a community of founders and finance leaders. As you grow, so will your influence in developing our brand and community presence.While we are focused on 'boring' infrastructure such as tax, payments, and compliance, our mission is anything but dull. Your challenge will be to make global trade exciting and approachable, transforming technical details into compelling content that resonates with audiences.You are a creative professional with a keen understanding of business dynamics. You’ve experienced exceptional brand-building at rapidly growing companies and are eager to create that success from the ground up. You appreciate the artistry of a post just as much as the metrics that drive it. What You'll GetWhile the work is demanding, it offers the unique opportunity to architect Outpost’s public image. You’ll collaborate directly with the CEO, be at the heart of our culture, and define how a global infrastructure company communicates in the years to come. If you're ready to cultivate a brand that sparks conversations, this is your chance. What You'll DoContent Creation (Day One)Lead the entire content lifecycle: from ideation and scripting to filming, editing, and distribution.Transform complex topics like VAT, Merchant of Record, and liability into engaging hooks and visual narratives.Oversee our social media presence on LinkedIn, X/Twitter, and emerging platforms.Document the behind-the-scenes journey of a fast-growing startup to enhance our talent brand.

Mar 11, 2026
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Outpost logo
Full-time|On-site|London

Strategy & Operations Generalist About OutpostAt Outpost, we revolutionize global expansion. Our solutions eliminate the complexities of selling internationally, ensuring higher conversion rates and streamlined compliance.Navigating the world of international sales can be daunting due to the intricate web of taxes, payments, and operational challenges. Many brands hesitate to venture into global markets or do so at a slow, costly pace.Outpost serves as your scalable back office for international commerce.Choose from our modular services—tax, payments, treasury, or operations—and expand into new markets seamlessly without the traditional overhead. We can act as your Merchant of Record, taking on tax and compliance responsibilities, or provide you with the tools to manage it independently.Sell anything, anywhere, without compromise. The RoleIn this dynamic role, you will engage in large-scale problem-solving, addressing some of the toughest challenges faced by the company with agility, precision, and imaginative solutions. Your contributions will help us design systems that enhance efficiency and foster global growth.We are in search of a Strategy & Operations generalist to influence our expansion and operational strategies. You will collaborate on high-impact initiatives across various domains, including product development, finance, go-to-market strategies, pricing, onboarding, and partnerships. Your insights will be pivotal in overcoming challenges, scaling processes, and achieving superior outcomes for our merchants.This is a generalist position that prioritizes versatility over specialization. One week you might be developing a financial model for a new market, the next, you might be defining a product feature with the engineering team, and soon after, negotiating a merchant agreement. If you prefer a narrow focus, this role may not be the right fit.You will have direct access to the CEO and the founding team, gaining invaluable experience typically reserved for roles requiring decades of experience. Key ResponsibilitiesProduct ManagementServe as the key informant for the company, providing market and merchant insights to guide the product roadmap.Identify and prioritize features based on merchant challenges and commercial potential.Collaborate with engineering to implement enhancements quickly.Monitor product performance and assess competitive positioning.Operations & Go-To-Market StrategyDevelop and refine scalable processes within onboarding, compliance, and merchant operations.Initiate new market launches with comprehensive legal, tax, payments, and operational frameworks.

Feb 2, 2026
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Outpost logo
Full-time|On-site|London

Legal Counsel About OutpostImagine if expanding your business globally was as straightforward as operating locally.At Outpost, we're pioneering an AI-driven global trade engine, encapsulating the extensive knowledge of regulations necessary for international sales into a robust infrastructure. Inform us about your products, and we'll guide you on how to sell them across various markets.We function as the Merchant of Record or Tax of Record within over 58 tax jurisdictions, ensuring full liability transfer, or just managing the tax layer. We conduct thorough analyses, facilitate setups, and absorb the liability on your behalf.Sell anything, anywhere, without compromise. The RoleWe are seeking a Legal Counsel eager to advance their career within a rapidly growing fintech company. In this role, you will report directly to the CEO and engage with a comprehensive legal scope encompassing commercial contracts, payment regulations, AML, corporate governance, and fundraising.Your responsibilities may focus deeply on one area while also allowing you to explore others. The evolution of this role will mirror your professional growth.Operating at the nexus of payments, tax, and global commerce means engaging with Visa/Mastercard scheme rules, EMI and PSD2 frameworks, AML programs, and commercial agreements with enterprise clientele. Expect to learn quickly and take on meaningful work from day one.This is not a supportive position. You will draft contracts, provide regulatory advice, assist in developing compliance programs, and participate in fundraising. You will influence how Outpost operates in new markets, and as the company scales, so will your responsibilities. What You'll GetWhile the work is demanding, you will gain exposure and ownership that many legal professionals do not experience until much later in their careers.Collaborating closely with the CEO, you will engage with all facets of the legal function and contribute to the infrastructure that enables Outpost's global expansion. If you aspire to transition into a legal leadership role at a transformative company, this is your launchpad. What You'll DoCommercial & ContractsDraft and negotiate commercial agreements: MSAs, merchant contracts, partnership arrangements.Develop scalable contract templates and playbooks.Assist in enterprise deals involving legal diligence during the sales process.Payments Regulation

Feb 2, 2026
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Outpost logo
Full-time|On-site|London

Backend Engineer About OutpostImagine a world where expanding your business globally is as easy as local sales. At Outpost, we are pioneering the AI-driven global trade engine, consolidating all the essential rules to facilitate international sales into a seamless infrastructure. Simply tell us what you’re selling, and we’ll guide you on how to sell it globally.Operating as the Merchant of Record or Tax of Record in over 58 tax jurisdictions, we take on full liability or just the tax layer. From analysis to setup, we absorb the complexities so you can focus on your business.Sell anything, anywhere, without compromise. The RoleWe are looking for a talented Backend Engineer eager to create complex financial infrastructures from the ground up. You will collaborate closely with our engineering leadership to implement payment flows, develop tax calculation engines, and build systems that power international commerce. Your insights will shape product and technical discussions, challenge existing assumptions, and help define our technical direction.Join us in constructing the infrastructure that empowers businesses to sell globally without the typical challenges. You will engage in payment processing, multi-currency ledgers, real-time tax calculations, merchant onboarding, and AI-powered compliance tools. Tackle challenging problems at real scale. What You’ll GetYes, the work can be intense, but you'll be building crucial financial infrastructure that manages hundreds of millions in transaction volume.Your contributions will significantly influence our technical direction, and you'll collaborate with a small team of experienced engineers, helping shape Outpost’s growth. If you're passionate about diving deep into payments, tax, and fintech infrastructure, this is the opportunity for you. What You’ll BuildPayment processing infrastructure capable of handling significant transaction volumesRobust ledger and reconciliation systemsTax calculation engines across multiple jurisdictionsReal-time transaction monitoring and risk management systemsMerchant onboarding and integration frameworksConnections with major e-commerce platformsAI/LLM powered taxation toolsAI/LLM driven fraud and risk management solutions What You’ll Do

Jan 26, 2026
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Outpost logo
Full-time|On-site|London

Frontend Engineer About OutpostAt Outpost, we're revolutionizing global commerce with our cutting-edge AI trade engine. Imagine simplifying international sales as easily as local transactions. We provide a comprehensive infrastructure that encompasses every regulation necessary for global selling. Just tell us what you're offering, and we'll guide you on how to sell it worldwide.Operating across 58+ tax jurisdictions, we can act as the Merchant of Record or Tax of Record, allowing you to transfer full liability or just the tax layer. From set-up to analysis, we manage it all, so you can focus on selling anything, anywhere, without compromise. The RoleWe are seeking a talented Frontend Engineer to craft user-friendly interfaces that simplify complex financial transactions. Collaborating closely with our engineering leadership, you'll design user experiences that drive international commerce, including merchant dashboards, payment processes, tax compliance tools, and AI-driven analytics.Your design philosophy should reflect our belief that great design involves knowing what to omit, creating an interface that feels intuitive and efficient. You'll face challenges like presenting real-time payment data, developing tax compliance solutions, and building merchant analytics tools. Additionally, you'll explore how emerging technologies can elevate our platform. What You'll GetWhile the work can be intense, the reward is significant: you'll be crafting interfaces for critical financial infrastructure managing hundreds of millions in transactions. You will have considerable influence over product and technical choices, collaborate with a small, skilled team, and refine how merchants interact with global commerce. If you're passionate about fintech design and frontend architecture, this is your opportunity. What You'll BuildModern, responsive merchant dashboardComplex financial workflows and payment interfacesTax compliance and reporting toolsTransaction monitoring and risk management interfacesAI-powered insights and advanced reporting tools

Jan 26, 2026
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Outpost VFX logo
Full-time|On-site|London

Role overview Outpost VFX seeks a 2D Supervisor in London to guide a talented team creating visual effects for film and television. This position requires extensive experience in 2D animation and compositing, along with a keen sense for detail and artistic quality. What you will do Lead and mentor artists throughout each stage of 2D visual effects production Set the artistic direction and uphold high standards for project quality Work closely with directors and producers to ensure visual effects support the story Review and approve final work to meet creative goals and engage audiences Location This role is based in London.

Apr 23, 2026
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Outpost VFX logo
Full-time|On-site|London

Join Outpost VFX as a Senior Compositor, where you will skillfully blend live action and computer-generated elements into breathtaking visual effects shots. Your expertise will help realize the creative vision outlined by clients and guided by the Visual Effects Supervisor. You will ensure that the aesthetic quality and technical precision of every final image meets the highest standards before delivery.

Mar 2, 2026
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airapps logo
Full-time|On-site|London Metropolitain Area

Role Overview airapps is hiring an AI Product Manager based in the London Metropolitan Area. This position focuses on guiding the development of AI products that improve user experiences and support business growth. What You Will Do Lead product development for AI-driven solutions Work closely with teams across engineering, design, and business functions Identify market needs and opportunities for new AI products Define product vision and strategy in line with company objectives Drive execution from concept through launch Location This role is based in the London Metropolitan Area.

Apr 16, 2026
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ion logo
Full-time|On-site|London

Role Overview ion is hiring an Associate Product Manager based in London. This position works closely with teams across disciplines to support product development and improve user experiences. The role plays a part in shaping solutions that respond to both market trends and customer needs.

Apr 14, 2026
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Outpost logo
Full-time|On-site|London

Product Marketing Manager About OutpostAt Outpost, we believe global expansion should be seamless, not complicated. Our mission is to eliminate barriers that hinder international sales, ensuring that businesses can thrive globally without the headaches of tax complexities, payment issues, and compliance challenges.As a Merchant of Record across 58+ tax jurisdictions, we handle payments, tax, compliance, and customer experience so you can focus on what you do best: selling your products worldwide.Join us in revolutionizing cross-border commerce, making it as easy as domestic transactions. The RoleWe are looking for a dynamic Product Marketing Manager to spearhead our go-to-market strategy for our groundbreaking fintech solutions. Reporting directly to the CEO, you will be responsible for shaping Outpost's narrative, equipping our sales team with essential tools, and navigating our market entry strategies.You will translate the complexities of tax, payments, and compliance into clear, engaging messaging that resonates with potential buyers. This role is foundational; you will develop positioning, create sales materials, compile competitive intelligence, and lead product launches.This is a unique opportunity to build a marketing function from the ground up, supporting immediate sales initiatives while laying the groundwork for a potential future sales team. What You'll GainThe work is challenging, but the rewards are significant. You will directly influence Outpost's market presence at the intersection of fintech, e-commerce, and global infrastructure. Collaborate closely with the CEO to shape the brand perception and drive revenue growth through your strategic contributions. Key ResponsibilitiesPositioning & MessagingCraft Outpost's communication strategy regarding its Merchant of Record services, tax solutions, payment processes, and liability management, ensuring clarity and appeal.Develop a cohesive messaging framework for sales, marketing, and website content.Transform technical intricacies into relatable narratives that enhance buyer understanding.

Feb 2, 2026
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Big Potato logo
Full-time|On-site|London, England, United Kingdom

Join our dynamic team as a Product Manager, where you will take charge of product discovery and delivery for our diverse range of digital offerings. This role is hands-on, allowing you to work closely with a small, agile team. You will establish and lead our Continuous Discovery practice, conducting regular customer interviews, designing and analyzing experiments, and translating insights into a prioritized product backlog. Reporting directly to the Head of Digital, you will collaborate daily with developers, designers, and external development partners.Continuous Discovery ResponsibilitiesLead the discovery cadence for digital products, including customer interviews, testing assumptions, and mapping opportunities.Develop and maintain Opportunity Solution Trees (OSTs) for each product to highlight the most valuable problems to tackle.Design and execute lightweight experiments (such as prototype tests, A/B tests, and concierge tests) to validate solutions prior to development.Transform qualitative and quantitative signals into clear, evidence-based product decisions.Promote a culture of continuous discovery across the team.Product Strategy & PrioritizationConvert the digital north stars into quarterly outcome targets and a prioritized product backlog.Collaborate with the Head of Digital to ensure a coherent product roadmap aligned with the KPI framework.Balance discovery initiatives with delivery, ensuring the team consistently has a clear, validated queue of projects to develop.Delivery & Stakeholder ManagementOwn the sprint backlog by creating clear and concise tickets for the development team.Communicate product progress, risks, and decisions to the Head of Digital and other stakeholders within the organization.Manage interdependencies between various digital products.AI-Enhanced Working MethodsLeverage AI tools to expedite research synthesis, ticket creation, and reporting.Develop reusable prompt patterns and workflows for recurring Product Management tasks.Minimize manual administrative tasks within the product function.Success MetricsEstablish a continuous discovery cadence within 90 days, incorporating regular interviews, live OSTs, and a validated experiment backlog.Ensure the team has a clear, outcome-oriented roadmap that is understood and trusted by the wider business.Base product decisions on customer evidence rather than assumptions.Decrease dependency on the Head of Digital for daily product prioritization.Ensure digital products are measurably progressing toward their north star outcomes.Foster strong working relationships with development partners and the internal team.We are dedicated to building a team that reflects diverse backgrounds and perspectives, and we strongly encourage applications from underrepresented groups.

Mar 31, 2026
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9fin logo
Full-time|On-site|London

About 9fin9fin is an innovative AI platform that revolutionizes global debt markets, which represent the largest asset class exceeding $145 trillion.The debt market is extensive, critical, and global; however, it is often hindered by fragmented data, cumbersome PDFs, and outdated manual processes. 9fin addresses these challenges by offering a unified platform that consolidates proprietary credit data, in-depth analysis, and valuable workflows across international markets.Currently, 9fin supports over 300 prestigious institutions globally, including leading banks, asset managers, private equity firms, law firms, and advisory services. Our business is experiencing rapid growth, particularly in the US, with exceptional retention rates driven by extensive workflow integration.We stand at a pivotal moment in our journey. With validated product-market fit and robust global demand, 9fin is on a fast track to becoming the definitive platform for debt markets worldwide.The OpportunityBecome part of 9fin’s dynamic Data, Design, Product & Engineering team, freshly funded with $50M in Series B financing. We are assembling a world-class product team poised to lead the industry.With ten established product squads and plans for expansion, we seek a Senior Product Manager to guide one of our core teams based in London as we continue to cultivate an exceptional product organization.This role offers an exciting opportunity to influence the direction of a product and a company that is leveraging technology to transform the trillion-dollar debt capital market.

Feb 16, 2026
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Omnea logo
Full-time|On-site|London

Our VisionAt Omnea, we are revolutionizing the way enterprise businesses operate, beginning with the most challenging aspect: procurement. This process can often extend over months, involving 50+ emails and the collaboration of Finance, Legal, Security, and IT teams to secure approvals.Having successfully raised $75M from Khosla Ventures, Insight Partners, and Accel, we are driven to transform this experience. Our AI-driven platform seamlessly connects all stakeholders, steps, and systems, making purchasing quick, secure, and efficient — a centralized hub for requests, automated approvals and renewals, real-time supplier risk assessment, and comprehensive spend visibility.With a $7B+ untapped market, our growth trajectory showcases the vast opportunity: we have achieved a tenfold increase in ARR to double-digit millions within 18 months, gaining the trust of global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest growing startup in Europe.Our team has previously scaled Tessian (a notable cybersecurity company, backed by Sequoia, Balderton, Accel, and acquired post-Series C). Our diverse team includes former founders and operators who have successfully grown unicorns, launched top-tier products, and executed at the highest levels. You will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.What We SeekWe are in search of a highly skilled and exceptional product manager to lead the development and delivery of our product, from defining features to final implementation.This is an exciting time to join us, as we have recently secured $50M in Series B funding from Khosla Ventures, Insight Partners, Accel, Point Nine, and others.

Dec 5, 2024
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Roku, Inc. logo
Full-time|On-site|London, United Kingdom

Teamwork makes the stream work. Join Roku and revolutionize the way the world experiences television.As the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to power every television globally. We were pioneers in bringing streaming to the TV, and we strive to be the premier platform connecting the entire TV ecosystem. We empower consumers to access their favorite content, help content publishers grow and monetize their audiences, and provide advertisers with unique tools to engage viewers.Your journey with Roku begins with making a meaningful impact from day one. As a fast-growing public company, everyone plays a crucial role in our success. You will have the chance to delight millions of TV streamers worldwide while gaining valuable experience across diverse disciplines. About The TeamThe Viewer Product Team at Roku connects millions of viewers to their favorite entertainment through a uniquely Roku experience. The International Product Team collaborates with functional experts and strategic leaders to build and execute roadmaps across all aspects of the Roku ecosystem in markets worldwide. This team works cross-functionally to identify consumer needs, analyze market opportunities, derive insights from data, and collaborate on effective go-to-market strategies for new features alongside marketing, sales, merchandising, data science, engineering, and other product teams. About The RoleWe are seeking a strategic, growth-oriented, collaborative, and experienced Product Manager to lead Roku’s viewer (OS/platform) product management in the UK. This role involves overseeing our growth and engagement strategies, managing our product roadmap, and identifying key product priorities that support Roku’s strategic objectives in the UK. You will play a pivotal role in driving Roku’s business growth in the UK and collaborating with leaders to develop a strategic plan positioning Roku as a future leader in the UK media and streaming landscape. You will be responsible for setting and achieving key market goals that align with our broader UK strategy while working with other key leaders in the market.The ideal candidate is a strong product thinker with a passion for data-driven decision-making and a proven track record in product management.

Mar 17, 2026
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UnlikelyAI logo
Full-time|On-site|London

At UnlikelyAI, we are pioneering the future of artificial intelligence, crafting solutions that are dependable, precise, and transparent. Our neurosymbolic technology synergizes the capabilities of large language models (LLMs) and generative AI with traditional symbolic methods, resulting in hallucination-resistant AI tailored for high-trust applications.The RoleWe are seeking a dynamic Technical Product Manager to spearhead our platform strategy and execution. This hands-on position demands profound technical expertise, analytical thinking, and a successful track record working with intricate enterprise clients.You will operate at the intersection of advanced AI technology and genuine enterprise requirements, adeptly transforming vague customer needs into well-defined product strategies while keeping a holistic perspective across diverse customer segments.This role transcends mere engineering specifications; it’s about utilizing your technical depth to establish realistic requirements, guide product roadmaps, and derive clarity from complexity.What You'll DoYou will take ownership of the developer platform product from inception to launch:Conduct customer discovery sessions with enterprise clients, accurately extracting functional requirements from ambiguous needs and converting them into actionable product strategies.Craft a product vision and roadmap that harmonizes individual customer requests with wider platform scalability and long-term strategic objectives.Utilize your extensive technical understanding of AI and platform development to set realistic requirements (e.g., comprehending ML accuracy limitations to prevent setting unattainable targets).Navigate complex stakeholder dynamics across engineering, sales, research, and leadership, constructively challenging decisions as necessary.Produce comprehensive product documentation (PRDs, specifications, strategy documents) that synthesizes research and stakeholder input with analytical precision.Collaborate closely with engineering teams, comprehending the line between requirements and implementation without over-specifying solutions.Steer through enterprise sales cycles and multi-stakeholder complexities while upholding the product vision against competing demands.What We're Looking ForEssential:A technical degree (computer science, engineering, or related field) with prior experience in a technical role.

Feb 3, 2026
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Contentful logo
Full-time|On-site|London, England, United Kingdom

Join Contentful as a Senior Product Manager and play a crucial role in shaping the future of our product offerings. You will lead cross-functional teams, drive product vision, and ensure that our solutions meet the evolving needs of our customers. Your expertise will guide the product lifecycle from conception to launch, with a focus on delivering exceptional user experiences.

Mar 16, 2026
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Deliveroo logo
Full-time|On-site|London - The River Building HQ

Embark on a transformative journey with Deliveroo, where our mission is to revolutionize the way customers shop and dine. At the heart of our operations, the Product team shapes the experiences of millions, crafting innovative solutions to intricate marketplace challenges.In this dynamic role, you will work at the intersection of data, design, and engineering, steering our strategic direction, prioritizing essential tasks, and delivering impactful outcomes that propel our business forward.We are seeking a Senior Product Manager for our London office. You will spearhead initiatives within our Network Efficiency division, transforming complex logistics obstacles into strategic advantages that enhance delivery speed and support global expansion.Key ResponsibilitiesJoining the Network Efficiency team, you will be at the core of Deliveroo's logistics framework, collaborating closely with Engineering, Analytics, Machine Learning, and Operations Research to optimize real-time predictions and dispatch strategies across all markets.Your daily responsibilities will include:Developing and implementing new logistics capabilities that enhance our offerings for customers, merchants, and riders.Leading prioritization and trade-off discussions, effectively navigating complex marketplace dynamics and escalating matters to senior leadership when necessary.Managing product objectives from conception to launch, fostering collaboration across disciplines to ensure the delivery of high-quality, impactful solutions.Facilitating cross-functional alignment with Finance, Legal, and Strategy & Operations teams globally to successfully launch new features.Translating complex uncertainties into actionable execution plans, ensuring the team maintains focus on the most valuable opportunities.Qualifications for SuccessWe seek a candidate with strong expertise in some of the following areas and a desire to grow in others:Demonstrated problem-solving skills, with an aptitude for asking insightful questions and converting ambiguity into clear, actionable roadmaps.Extensive analytical experience; you possess the ability to swiftly understand technical concepts and effectively collaborate with Machine Learning and Operations Research experts.A holistic systems-thinking approach, capable of balancing customer demands with business objectives.

Mar 5, 2026
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Ebury logo
Full-time|Hybrid|London

Location: London (Hybrid: 4 days in the office, 1 day from home each week) About Ebury Ebury helps ambitious businesses grow internationally. The company values collaboration, creativity, and practical problem-solving, aiming to make every team member feel supported and empowered. Role Overview The Senior Product Manager - Partnerships will lead the development and scaling of Ebury’s fastest-growing channel: Partnerships. This area is commercially strong but currently depends on manual processes, fragmented tools, and custom solutions. The goal is to build a product layer that supports scalable indirect operations for partners, their clients, and the internal teams who work with them. Collaboration This position sits at the intersection of product, operations, and commercial teams. Regular collaboration with Partnership Managers, Middle Office teams, and direct interaction with clients and partners is essential. What You Will Do Oversee the end-to-end product experience for the indirect channel, focusing on two main areas: Partner Platform Experience Develop tools for partners to onboard, manage, and grow their client base Provide insights into partner performance, activity, and client behaviors Reduce dependency on manual support Partner Client Experience (White-label / IB clients) Shape the experience for partner clients using Ebury products Ensure a seamless, credible, and scalable journey for different partner types Balance configurability with consistency across the platform

Apr 20, 2026
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Intercom logo
Full-time|On-site|London, England

At Intercom, we are not just an AI Customer Service company; we are on a transformative mission to redefine customer experiences for businesses worldwide.Our cutting-edge AI agent, Fin, sets the benchmark for customer service AI, enabling businesses to provide seamless, always-on support that enhances customer satisfaction. When paired with our Helpdesk, Fin evolves into the Intercom Customer Service Suite, offering AI-enhanced solutions for complex queries that require human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, establishing new standards in customer service. By adhering to our core values, we continuously innovate, work with urgency, and deliver exceptional value to our clients.We are seeking a Senior Product Manager to join our dynamic team and play a pivotal role in shaping the future of business messaging and AI-driven customer engagement. This is a unique opportunity to lead a talented team of engineers, designers, and researchers in creating products that impact millions daily.

Jan 28, 2026

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