Project Manager - Third-Party Registers & Incident Reporting

G MASS is actively contributing to a pioneering UK regulatory initiative aimed at enhancing PRA/FCA third-party registers and incident reporting, a crucial outcome of the ongoing consultation phase. This program incorporates essential elements of DORA and contextualizes them within the UK regulatory framework, necessitating robust expertise in Operational Re…

About Marshmallow Marshmallow’s mission is to make migration simpler for everyone. The company tackles complex challenges with a team that values fresh thinking and practical solutions. Team members are encouraged to question assumptions and actively improve processes. Growth and learning are central at Marshmallow. Employees receive support and resources to develop their skills, with the goal of making meaningful contributions and driving positive change. For more about the culture and values, see the Culture Handbook. How the Claims Team Works The Claims Team at Marshmallow operates differently from most. Speed and efficiency shape the way work gets done, with technology streamlining decision-making. Team members have the autonomy to act quickly and use data to make informed choices for customers, without getting stuck in outdated processes or slow approvals. This team values expertise and welcomes those who want to challenge old ways of working. If bureaucracy has been a frustration elsewhere, Marshmallow offers a place to work with more independence and a focus on continual learning. About the Third Party Claims Handler Role The Third Party Claims Handler joins the Settlement Team, taking responsibility for a portfolio of third-party damage and credit hire claims. The role centers on managing these claims efficiently, aiming for fair and financially responsible outcomes.

Pension Insurance Corporation (PIC) is seeking a skilled part-time Third-Party Risk and Supplier Relationship Manager to join our dedicated TP&O team in London. This pivotal role involves actively managing relationships with third-party suppliers to ensure that risks are thoroughly assessed, mitigated, and managed in accordance with applicable laws, regulations, and internal policies. Our team leverages data-driven decision-making to lead strategic initiatives that yield measurable value to PIC. You will serve as a designated relationship owner, collaborating with various teams and functions across PIC to create a comprehensive third-party and supplier lifecycle — from due diligence and selection to onboarding, ongoing management, and renewal or exit.Key Responsibilities:Act as the designated Relationship Owner for both new and existing third-party and supplier relationships, ensuring robust processes throughout the entire relationship lifecycle.Lead compliance and governance activities for third-party and supplier engagements, ensuring strict adherence to laws, regulations, and internal policies.Work collaboratively across PIC teams to design and implement risk-mitigation strategies addressing financial, geopolitical, and supply chain risks.Oversee the third-party risk management (TPRM) program, managing the identification, assessment, mitigation, and continuous monitoring of third-party risks.Maintain a regular cadence of written and verbal communication regarding TPRM activities, risk exposure, and incidents for inclusion in senior management and Executive Committee reports.Cultivate and maintain strong relationships with key suppliers, acting as the primary contact and providing updates on SLA/KPI performance while driving continuous improvement.Identify and manage supply chain-related risks by developing contingency and mitigation plans.

At Vanta, we are dedicated to empowering businesses to cultivate and demonstrate trust. Our belief is that security should be consistently monitored and validated, and we enable companies to enhance their security practices effortlessly. Vanta boasts a talented and supportive team; while some members come with prior security experience, many have thrived in their roles without it.We are in search of a Specialty Account Executive to bolster and expedite deals related to Third Party Risk Management (TPRM) and emerging products across the EMEA region.As a Specialty Account Executive, your primary role is to facilitate the closure of deals by providing in-depth product expertise, leading insightful discovery sessions, delivering exceptional product demonstrations, and taking initiative to advance opportunities. You will collaborate closely with Core Account Executives as a valuable deal ally, stepping in when specialized knowledge, technical assurance, or additional execution strength is required.If you possess extensive experience in product analysis, enjoy navigating complex deal scenarios, and thrive in collaborative team environments, this position is tailored for you.Key Responsibilities as a Specialty Account Executive at Vanta:Collaborate with Core Account Executives to facilitate TPRM and emerging product deals, guiding them from initial discovery to closure.Conduct and lead comprehensive discovery discussions to identify risk, compliance, and third-party management use cases.Provide high-quality, comprehensive product demonstrations for TPRM and related offerings, confidently addressing basic technical inquiries independently.Serve as a deal accelerator: engage proactively to maintain momentum (customer calls, follow-ups, Loom videos, executive alignment, on-site travel, etc.).Contribute to deal strategy by identifying obstacles, risks, and pathways to closure.Offer real-time insights to Product and Enablement teams based on customer interactions and deal insights.Assist in refining Vanta’s specialty selling approach as TPRM and emerging products evolve in the market.Play a pivotal role in expanding Vanta’s next generation of products beyond core compliance offerings.Become an integral part of a highly collaborative, deal-oriented specialty sales team.Influence the development of specialty selling practices at Vanta as the function matures.

Role Overview Capco is hiring a Business Analyst / Project Manager for the Financial Crime, Risk, Regulation & Finance Transformation (FRRF) practice in London. This position centers on trade and transaction reporting transformation for financial institutions. What You Will Do Support financial organizations as they build and strengthen reporting programs. Work with regulatory frameworks such as EMIR Refit, MiFIR, SFTR, and CFTC. Help improve transparency, operational controls, and compliance readiness throughout the business. Location London, United Kingdom

About incident.ioincident.io is a cutting-edge AI incident response platform designed to empower teams to significantly decrease incident response times and enhance reliability. By integrating on-call management, incident response, AI Site Reliability Engineering (SRE), and status pages into a single platform, we provide teams with all the tools they need to respond swiftly, minimize downtime, and keep customers informed.Since our inception in 2021, we have successfully assisted over 1,500 companies, including notable names like Netflix, Airbnb, and Block, managing more than 500,000 incidents. Each month, thousands of responders from Engineering, Product, and Support leverage incident.io to swiftly restore services, stay cohesive under pressure, and concentrate on what truly matters.We are a rapidly growing team driven by ambition and a deep commitment to our customers, product excellence, and creating exceptional experiences. With $100 million in funding from Index Ventures, Insight Partners, and Point Nine, alongside esteemed founders and executives from leading tech companies, we're positioned for continued growth.The TeamOur Customer Success team is pivotal to incident.io. We excel at understanding customer challenges and delivering incident management solutions that resonate and create significant impacts.We believe in a customer-centric product strategy, collaborating closely with our Product team to identify and address the unique needs and challenges of each customer. Our mission extends beyond mere satisfaction; we aim to enchant our customers at every step of their journey, cultivating long-term relationships founded on trust, shared success, and mutual growth.The Commercial Customer Success Manager will focus on a diverse portfolio of growth-oriented companies, primarily within the sub-1,000 employee segment. These clients sit outside of our strategic enterprise customer base.

Join Our Team as an Incident Manager in the EMEA Region!At Cockroach Labs, we are redefining the technology landscape. Our CockroachDB enables organizations to build and scale applications effortlessly, which is why we are trusted by some of the most innovative companies worldwide. We pride ourselves on tackling challenges head-on and delivering impactful solutions.Together, we can achieve success!The RoleAs our Incident Manager, you will spearhead the coordination and resolution of incidents that impact our internal systems, CockroachDB Cloud, customer-hosted environments, as well as security and compliance events across the EMEA region. You will be instrumental in guiding structured response efforts, maintaining clear communication with stakeholders, and collaborating with cross-functional teams to identify root causes and implement preventive measures.Please note: This role is based in the London area, and you are expected to work in our Liverpool Street office on Mondays, Tuesdays, and Thursdays.Your ResponsibilitiesOversee the complete lifecycle of incidents, from detection to resolution, ensuring compliance with established incident management processes.Lead and coordinate cross-functional teams to ensure timely and effective resolution of incidents.Facilitate clear communication with stakeholders throughout the incident management process.Analyze incidents to determine root causes and implement strategies to prevent recurrence.

Join a Transformational OrganizationAt Palantir, we are at the forefront of developing cutting-edge software that empowers organizations to make data-driven decisions. Our platforms are instrumental in addressing critical challenges—from accelerating the discovery of life-saving medications to predicting disruptions in supply chains and reuniting missing children with their families.About the RoleAs an Incident Management Engineer (IME), you will play a pivotal role in maintaining the stability and performance of Palantir's innovative products. You will be the first line of defense when incidents arise, tasked with triaging, diagnosing, and coordinating swift resolutions to ensure minimal disruption.Working within a centralized team dedicated to managing high-impact outages, you will utilize your exceptional communication and collaboration skills in fast-paced, high-stakes environments. Your ability to quickly analyze technical details and seek assistance when necessary will be vital to your success in this role.Your commitment to resolving issues to the highest standards will ensure that our partners can continue to rely on Palantir's solutions for their most critical needs.

Clifford Chance is looking for a Major Incident and Experience Manager to join the team in London. This position centers on managing significant incidents, aiming to reduce service disruption and support a smooth customer experience. Role overview This role involves overseeing the response to major incidents, coordinating actions across teams, and ensuring clear communication throughout each event. The Major Incident and Experience Manager also works to improve processes and guides the approach to incident management. What you will do Manage major incidents from identification through resolution Lead communication efforts during incidents to keep stakeholders informed Support initiatives to enhance customer experience and service reliability Drive continuous improvement in incident response strategies Location This position is based in London.

Join our dynamic team as a Group Reporting and Technical Manager at Monks, where your expertise in financial reporting and technical management will play a crucial role in driving our business success. In this pivotal position, you will oversee the group reporting process, ensuring accuracy and compliance with relevant regulations. You will also lead technical projects that enhance our reporting capabilities and improve operational efficiency.

Join Our Team as a Security EngineerAt incident.io, we are transforming incident response with our cutting-edge AI platform, dedicated to minimizing response times and enhancing reliability. Our comprehensive solution integrates on-call management, incident response, AI SRE, and status updates into one seamless platform, empowering teams to act swiftly, reduce outages, and keep their customers informed.Since our inception in 2021, we have successfully assisted over 1,500 organizations, including renowned names like Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, thousands of engineers, product managers, and support staff rely on incident.io to restore services efficiently, maintain alignment during high-pressure situations, and focus on what truly matters.We are a rapidly expanding, ambitious team that values our customers, the quality of our product, and the magic we create together. With $100M raised from prestigious investors like Index Ventures, Insight Partners, and Point Nine, along with contributions from top executives in the tech industry, we’re poised for significant growth.Your RoleAs our inaugural Security Engineer, you will play a vital role in our product teams, ensuring application security is integrated from the foundational stages. Collaborating closely with engineers, you will identify vulnerabilities before they progress to production, mentor your peers on secure coding practices, and foster a culture where security is a primary focus.This position offers a unique opportunity to work at the intersection of security and engineering, contributing to the design and development of secure systems that align with our commitment to customer satisfaction.

About incident.ioincident.io is the premier AI incident response platform designed to empower teams to significantly decrease incident response times and enhance service reliability. We consolidate on-call management, incident response, AI-driven Site Reliability Engineering (SRE), and status pages into a unified platform, equipping teams with all the tools necessary to respond swiftly, minimize downtime, and keep customers informed.Since our inception in 2021, we have assisted over 1,500 companies, including Netflix, Airbnb, and Block, in managing more than 500,000 incidents. Each month, tens of thousands of responders from Engineering, Product, and Support utilize incident.io to restore services swiftly, maintain alignment under pressure, and concentrate on what truly matters.We are a rapidly growing, ambitious team dedicated to our customers, product excellence, and delivering exceptional experiences. We have raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from top-tier technology firms.The TeamOur engineers understand the urgency of incident response—they've experienced those late-night wake-up calls. Their mission is to transform those disruptive moments into a streamlined and manageable experience for engineering teams everywhere. They are among our product's most enthusiastic users, driven by an unwavering commitment to customer satisfaction.Whether they are crafting a feature that delights our users or addressing a feature request that simplifies workflows, they are always prepared to go the extra mile.Our primary technology stack includes Go, TypeScript with React, and PostgreSQL, deploying on Google Cloud Platform using GKE and Cloud SQL. We manage our infrastructure with Terraform and leverage BigQuery, Pub/Sub, and Cloud Storage. Monitoring and logging are implemented using Sentry, Grafana + Prometheus, and Kibana, along with CircleCI for automated testing and deployment.

About incident.ioincident.io is the premier AI-driven incident response platform designed to empower teams in significantly minimizing response times and enhancing reliability. Our solution integrates on-call management, incident response, AI Site Reliability Engineering (SRE), and status page functionalities into one cohesive platform, enabling teams to react swiftly, mitigate downtime, and keep customers informed.Since our inception in 2021, we have supported over 1,500 organizations, including Netflix, Airbnb, and Block, managing more than 500,000 incidents. Thousands of responders across Engineering, Product, and Support leverage incident.io each month to restore services promptly, align under pressure, and concentrate on development that truly matters.We are a rapidly growing, ambitious team that values our customers, product excellence, and innovation. We have successfully raised $100 million from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, alongside tech industry founders and executives.The TeamOur Platform Engineers are the backbone of our operations, ensuring seamless functionality across our systems. They manage the infrastructure, deployment methodologies, and CI/CD pipelines that empower our product engineers to work efficiently and effectively. If our product engineers are chefs, the platform team is the kitchen, architecting, maintaining, and scaling the tools that facilitate our success.Currently, our team comprises two talented engineers. As we expand, this role will be pivotal in developing and sustaining infrastructure aimed at supporting future scalability with a keen emphasis on reliability, scalability, and enhancing developer experience.Our technology stack includes Terraform for infrastructure as code, modern CI/CD practices for deployment systems, and integrations with Google Cloud Platform.What you’ll be doing:... (and more responsibilities to be defined)

Join the Team at incident.ioAt incident.io, we are revolutionizing incident response through our cutting-edge AI platform designed to empower teams to significantly enhance their response times and operational reliability. Our integrated solution combines on-call management, incident response, AI-driven Site Reliability Engineering (SRE), and status pages, equipping teams with the necessary tools to react swiftly, minimize downtime, and keep customers informed.Since our inception in 2021, we have partnered with over 1,500 organizations, including renowned names like Netflix, Airbnb, and Block, managing upwards of 500,000 incidents. Every month, our platform serves tens of thousands of responders from Engineering, Product, and Support, helping them restore services promptly, maintain alignment under pressure, and focus on what truly matters.As a rapidly expanding and ambitious team, we prioritize our customers, product excellence, and the magic of our solutions. Our growth has been supported by an impressive $100M investment from Index Ventures, Insight Partners, and Point Nine, alongside contributions from industry-leading founders and executives.Your RoleAs a Senior Solutions Engineer, you will serve as the vital link between our state-of-the-art product and the distinct needs of our clients. With your technical expertise and profound understanding of the incident.io platform, you will collaborate closely with our Account Executives to unveil the full capabilities of our solutions.This dynamic role involves simplifying complex technical ideas into clear business advantages, guiding prospects through comprehensive product assessments, and creating bespoke solutions. Whether you are spearheading proof of concepts, tackling intricate integration challenges, or providing essential market insights to refine our product roadmap, your contributions will be critical in advancing intricate deals and guaranteeing customer satisfaction from the outset.

Role Overview Legal & General is seeking an Investment Reporting Actuary/Manager to join the Financial Reporting team in London. This position plays a central part in preparing clear, accurate investment reports and supporting the communication of financial data across the business. What You Will Do Prepare and review investment reports to ensure accuracy and clarity. Apply actuarial knowledge to interpret financial data and highlight key insights. Support the communication of investment results to internal stakeholders. Contribute analytical input that informs the strategic direction of the investment portfolio. What We’re Looking For Actuarial experience in investment or financial reporting. Strong analytical and problem-solving skills. Ability to communicate technical information clearly.

About incident.ioincident.io is the forefront of AI incident response platforms, dedicated to empowering teams to significantly decrease incident response times while enhancing reliability. Our comprehensive platform integrates on-call duties, incident response, AI-driven Site Reliability Engineering (SRE), and status updates, equipping teams with all the necessary tools to respond promptly, minimize downtime, and keep customers informed.Since our inception in 2021, we have collaborated with over 1,500 companies, including Netflix, Airbnb, and Block, managing more than 500,000 incidents. Each month, tens of thousands of professionals across Engineering, Product, and Support utilize incident.io to restore services rapidly, maintain alignment under pressure, and concentrate on building what truly matters.We are a fast-growing and highly ambitious team that prioritizes our customers, product excellence, and innovative solutions. Having raised $100M from esteemed investors such as Index Ventures, Insight Partners, and Point Nine, together with founders and executives from leading technology companies, we are poised for remarkable growth.The TeamOur Solutions Engineering team acts as the vital link between our groundbreaking product and the unique requirements of our customers. As technical authorities with profound insights into incident.io's platform, they collaborate closely with our Account Executives to showcase the full capabilities of our solution.This agile team excels at translating intricate technical concepts into clear business value, guiding potential clients through thorough product evaluations and crafting customized solutions. Whether leading proof of concepts, addressing complex integration inquiries, or providing essential market feedback to influence our product roadmap, our Solutions Engineers are pivotal in advancing intricate deals and ensuring customer satisfaction from the very first interaction.What you’ll be doing:Collaborate with sales teams to showcase the product capabilities.Lead proof of concept initiatives tailored to customer needs.Address and resolve technical inquiries and integration challenges.Provide market feedback to refine product offerings.

Why join loveholidays?At loveholidays, we believe in pioneering together. Our mission is to make travel accessible to everyone, providing our customers with limitless options, unparalleled convenience, and unbeatable value for their next vacation. Our dedicated team is the driving force behind our reputation as customers’ personalized holiday experts—the smart way to escape.We are committed to doing things differently to democratize travel, with our Customer Experience team leading the charge in innovative solutions. Join our rapidly expanding organization where your ideas are valued and forward-thinking shapes how millions book their holidays.In this fast-paced environment, you'll have the opportunity to accelerate your career, facing daily challenges and learning from inspiring leaders and colleagues. You'll be empowered to make a significant impact by enhancing the most cherished package holiday experience for millions. As we pursue ambitious expansion goals across Europe, become part of a vibrant international community achieving remarkable milestones together.Your influence:Reporting to the Head of Customer Operations, the Senior Operations Manager – Customer Incidents will spearhead our response to significant disruptions (e.g., flight cancellations, severe weather, partner failures, geopolitical events), ensuring the integrity of the customer journey and safeguarding the loveholidays brand.You will take charge of operational responses during incidents and crises, making crucial decisions that harmonize business objectives with empathy and customer-centricity. Collaborating across departments such as Commercial, Supply, Product, Communications, Health & Safety, and Legal—along with external partners like airlines and hoteliers—you will ensure coordinated and proactive responses.You will create and update incident management playbooks, fostering a culture of readiness, accountability, and continuous improvement. By leveraging data and insights from historical events, you will drive operational enhancements, mitigate risks, and build long-term customer trust.This role demands strong operational leadership, exceptional communication abilities, and the confidence to challenge senior stakeholders when customer outcomes or brand reputation are at risk.This is a hybrid role based in Hammersmith, London (2–3 days per week). Some out-of-hours work will be necessary due to the nature of incident response.

About Man GroupMan Group stands as a premier global alternative investment management firm dedicated to delivering exceptional performance for discerning clients through our Systematic, Discretionary, and Solutions offerings. Leveraging our talented workforce and cutting-edge technology, our investment strategies are fortified by extensive research, encompassing both public and private markets across all major asset classes, with a pronounced emphasis on alternatives. We adopt a partnership model with our clients, fostering deep connections and tailoring solutions to align with their investment aspirations and those of the millions of retirees and savers we represent.Headquartered in London, we oversee $227.6 billion* in assets and maintain a presence across various global offices. Man Group plc is publicly traded on the London Stock Exchange under the ticker EMG.LN and is a proud part of the FTSE 250 Index. For more information, please visit www.man.com* As of 31 December 2025The Role:This pivotal role involves managing Man Group’s prudential regulatory obligations while supporting the Head of Financial and Regulatory Reporting. Key responsibilities include the production, review, and challenge of capital and liquidity calculations, as well as the preparation of regulatory submissions and accompanying documentation. This collaborative position requires engagement with subject matter experts from Finance, Financial Risk, Non-Financial Risk, and various investment management and support units. The Team:You will be part of the Financial and Regulatory Reporting Team, consisting of six members, responsible for all facets of internal and external financial reporting for the consolidated group listed on the London Stock Exchange, as well as ensuring compliance with prudential regulatory reporting obligations across all jurisdictions. Your Responsibilities:Assist in preparing capital and liquidity calculationsSupport regulatory submission processesCollaborate with Finance and Risk teams to ensure compliance

Join Our Team at incident.ioAt incident.io, we are revolutionizing the way teams handle incidents with our cutting-edge AI incident response platform. Our mission is to empower teams to significantly minimize incident response times while enhancing overall reliability. By integrating on-call management, incident response tools, AI-driven Site Reliability Engineering (SRE), and status updates into one seamless platform, we enable teams to react swiftly, reduce downtime, and keep customers informed.Since our inception in 2021, we have proudly assisted over 1,500 organizations, including industry leaders such as Netflix, Airbnb, and Block, in managing over 500,000 incidents. Each month, thousands of engineers, product managers, and support teams leverage incident.io to restore services more efficiently, maintain alignment during challenging times, and focus on what truly matters: building exceptional products.We are an ambitious and rapidly growing team that is passionate about our customers, the quality of our products, and creating exceptional user experiences. With $100M in funding from notable investors such as Index Ventures, Insight Partners, and Point Nine, alongside contributions from seasoned founders and executives from leading tech companies, we are poised for significant growth.Your RoleWe are on the lookout for our inaugural React Native Product Engineer to spearhead the development of our mobile application for both iOS and Android. You will enjoy a broad scope of responsibilities and the freedom to influence various aspects, from architecture and tooling to user experience and the release process.This is a unique opportunity to join us at an early stage and contribute to building something impactful: a product that aids individuals during high-stakes situations, helping them regain control and manage pressure effectively.If you are passionate about craftsmanship, user experience design, and making a tangible difference, we would love to hear from you. Although your primary focus will be mobile, you will collaborate across the tech stack with product engineers, designers, and project managers, delivering solutions that impact thousands of users.

Pension Insurance Corporation (PIC) is dedicated to safeguarding retirement incomes through meticulous risk management and outstanding asset and liability management, complemented by exemplary customer service. Our mission is to ensure the timely payment of pensions to our current and future policyholders. We realize this mission by establishing strategic objectives across the company and nurturing a healthy culture rooted in our PIC Values: Resilient, Adaptable, and Loyal.Role OverviewWe are seeking a dynamic Pension Services Third Party Administration (TPA) Manager to join our Customer Operations team. This pivotal role requires strong collaboration with Risk, Legal, Transitions, Finance, and our external third-party administrators to secure their support and implement improvements to our systems, processes, and technology.You will leverage your expertise in Customer Operations to enhance our services and deliver favorable outcomes for our policyholders.Your contributions will drive business results related to capital, profitability, brand reputation, and stakeholder satisfaction, ensuring consistent positive experiences for our policyholders, shareholders, and Trustees.Our company values are integral to the performance of every role.Key Responsibilities of the Pension Services TPA Manager within Customer OperationsLead the Pension Services TPA Team, ensuring effective governance and oversight of Third Party Administration partners (TPAs), while supporting the Pension Services Technical Manager to maintain high standards of governance over Buy-In Scheme Trustee Administrators.Act as the line manager for direct reports, including setting objectives, managing performance, planning personal development, and overseeing productivity and quality outcomes.Oversee TPA partners' work pipeline to ensure adherence to KPIs and SLAs, maintaining high quality across complex pension processes, regulatory inquiries, DSARs, pension increases, overpayment controls, high-value payments, and trustee reporting, while identifying training needs and process enhancements.Collaborate closely with internal teams (Transitions, Actuarial, Payroll, and Implementations) to establish robust processes and scheme knowledge ahead of Buy-In administration transfers to TPA partners.Assist in forecasting and planning for new scheme administration transfers to TPA partners in partnership with the Pension Services Oversight Manager.Identify and orchestrate technical and scheme-specific training to ensure team readiness for Buy-In Under Admin/Buy-Out transitions to TPA partners.Coordinate general technical support, training, and complex query resolution for the Pension Services Oversight team and TPA partners.Provide ongoing technical support and resolve complex queries for our TPA partners, fostering strong collaborative relationships.