Reconciliation Specialist at Duffel | London

Transforming Travel into an Effortless ExperienceAt Duffel, we believe travel should be seamless and enjoyable. Whether it's reconnecting with loved ones, embarking on thrilling adventures, or navigating pivotal business journeys, travel is vital to our lives. However, the traditional processes have often led to frustration and inefficiency. With over 4 bill…

Join us as a Fraud Analyst in London, where we are revolutionizing the travel industry.Are you passionate about data analysis and fraud prevention? At Duffel, we are committed to simplifying travel by enhancing payment systems and ensuring secure transactions for over 4 billion airline passengers.As a part of our dynamic London team, you will play a crucial role in identifying fraudulent activities, formulating detection rules, and collaborating with our engineering and data science teams.If you thrive on solving complex challenges and making a significant impact, this is your opportunity to contribute to the future of travel!

Duffel is building infrastructure and tools to simplify travel for individuals and companies alike. The team’s mission is to make travel systems easier to use and more reliable. Supported by investors including Y Combinator, Benchmark, Blossom, Index Ventures, and Kima Ventures, Duffel focuses on improving the travel experience for airline passengers around the world. Role overview The Partnerships Operations Executive, based in London, plays a key part in Duffel’s global supply strategy, especially across airlines and new travel sectors. As Duffel expands its supplier network, this role ensures operational coordination and commercial accuracy. Daily work centers on keeping partnerships organized, transparent, and functioning smoothly. What you will do Performance reporting: Prepare and manage regular supplier performance reports for airlines, hotels, and other travel partners. Commercial oversight: Track commission structures, incentives, and contract terms to keep internal records up to date. Operational support: Coordinate tasks that help maintain efficient operational workflows. Requirements Experience: 2-4 years in travel partnerships, commercial operations, or airline account management. Industry knowledge: Familiarity with airline distribution systems (GDS and NDC) is a strong advantage. Data skills: Comfortable working with performance data, commercial reports, and commission models. Attention to detail: Careful and proactive in both strategic and routine tasks. Communication: Confident working with external partners and internal teams in a startup environment. Location This role is based in London, United Kingdom.

Join Us in Shaping the Future of TravelTravel is an integral part of our lives, whether it's to reconnect with loved ones, embark on thrilling adventures, or navigate crucial business journeys. Unfortunately, the process of reaching our destinations can often be frustrating. Over 4 billion airline passengers currently depend on technology that has not evolved to meet the needs of today's connected travelers.At Duffel, we are on a mission to transform the travel industry. We are re-engineering the infrastructure that supports travel, making it simpler and more efficient. Our tools aim to eliminate the hassles of travel, enabling a seamless experience for all. As a graduate of Y Combinator S18 and supported by esteemed investors like Benchmark, Blossom, Index Ventures, and Kima Ventures, we are poised for significant growth.We are expanding our London team and seeking exceptional talent to join us on this exciting journey.The Role of AI at DuffelThe travel sector poses unique challenges for AI, as a single journey can encompass multiple airlines, hotels, payments, policies, and time zones. When issues arise, travelers require immediate solutions. We are developing a chat-based AI assistant to help users manage their trips booked through Duffel, allowing them to change flights, comprehend fare rules, recover from disruptions, and access receipts without lengthy calls or waits.As a Senior AI Engineer, you will be instrumental in building the foundational platform that supports these interactions, creating systems for orchestration, retrieval, memory, and evaluation that empower our agents to make reliable decisions based on real bookings, money, and policies.

Join our dynamic team at Duffel as a Fraud Analyst in London, where you will play a crucial role in identifying and preventing fraudulent activities. Your keen analytical skills will be essential in assessing risks and implementing effective strategies to safeguard our operations. If you are passionate about leveraging technology and data analysis to combat fraud, we want to hear from you!

Join our dynamic team at duffel as a Customer Success Manager in London, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative travel technology platform. You will be responsible for developing strong relationships with our customers, understanding their goals, and proactively managing their success journey.Your efforts will not only enhance customer satisfaction but will also contribute to the overall growth of our business. If you are passionate about enhancing customer experiences and driving success, we would love to hear from you!

Travel Support Engineer (Backend)*Fullstack experience is a plus. London (Hybrid - 2 days onsite) Permanent | Visa sponsorship available | Immediate start Experience: Mid–SeniorTransform travel support with your expertiseAt Duffel, our passion for travel drives us to enhance the experience for every traveler. We understand the challenges faced when systems falter, and we are committed to developing innovative, efficient, and user-friendly support tools.In this position, you won't merely be coding; you'll play a key role in developing our first LLM-powered assistant within our support product. Your efforts will automate repetitive processes, allowing our Travel Operations team to tackle more complex issues, while creating enjoyable tools for travelers and colleagues alike. Each line of code you produce will make a significant difference.Key Responsibilities:• Develop full-stack features using React, TypeScript, Next.js, and Elixir that users engage with daily• Collaborate with designers to craft self-service tools that enhance traveler satisfaction• Integrate internal and external systems to deliver a seamless support experience• Streamline repetitive tasks, empowering your colleagues to focus on uniquely human challenges• Explore AI and automation technologies, contributing to the evolution of real-world applicationsIdeal Candidate:• Prioritizes the user experience over mere functionality• Enjoys simplifying complex challenges into clear, effective solutions• Exhibits curiosity about AI and automation, eager to integrate it into tangible products• Communicates technical concepts in a straightforward manner for broad understanding• Is passionate about delivering an exceptional user experiencePreferred Qualifications: Experience in SaaS/B2B, cloud platforms (GCP, Vertex AI), or familiarity with operational or support tooling.Why Join Us?At Duffel, you'll be part of a team that values meaningful work while fostering a fun environment: Competitive salary and potential equity Work From Anywhere – Choose your work location, locally or globally Duffel Travel Allowance – Experience the product you contribute to Generous parental leave Sabbatical programme – 3 months paid leave to recharge Visa sponsorship available Enjoy a vibrant Shoreditch office with regular team gatherings.

Are you passionate about transforming the travel experience? Join Duffel as a Travel Support Consultant and help us revolutionize the way people travel.In this role, you will work UK business hours, with a degree of flexibility in your shift patterns. Your mission will be to assist travelers with their booking queries, ensuring exceptional service whether it’s through voluntary changes requested by passengers or involuntary changes from airlines.Travel opens up a world of possibilities, from visiting loved ones to embarking on new adventures or attending important business meetings. At Duffel, we recognize the challenges travelers face and are committed to making travel seamless and enjoyable.Having been part of the Y Combinator S18 cohort and supported by notable investors like Benchmark and Index Ventures, Duffel is at the forefront of transforming travel infrastructure. Join us on our mission to simplify travel systems and create tools that will make future travel effortless.About the Travel Operations TeamOur Travel Ops team is dedicated to managing all booking-related inquiries, ensuring that every traveler receives the highest level of customer service. This position goes beyond traditional customer support, allowing you to make a real impact on the travel experience.

Join Our Dynamic Team as a Treasury Reconciliations AnalystAt Navro, a fast-growing B2B payments startup, we are seeking a meticulous and proactive Treasury Reconciliations Analyst to join our Treasury Reconciliations Team. This role presents a unique opportunity to shape and optimize key treasury processes that guarantee the security of our clients' funds and the seamless execution of our operations.In this position, you will face minimal bureaucratic hurdles, allowing you to make significant and immediate contributions to our treasury functions from the outset. We value your expertise and ambition, and as such, you will play a crucial role in safeguarding our clients' assets, overseeing daily treasury operations, and instilling effective controls.About UsNavro is revolutionizing the payment landscape for global platforms and e-commerce businesses. As the first payments curation platform worldwide, we streamline cross-border transactions by integrating top-tier infrastructure into a cohesive ecosystem, empowering businesses to expand and function effortlessly across borders. We understand the challenges of outdated cross-border workforce payments, and we are committed to ensuring our clients can pay their contractors, freelancers, and employees accurately and on time. Our success is measured by the trust our clients place in us, and we take our responsibility seriously—delivering on our promises means that workers globally receive their due wages without delay.

Join us in revolutionizing travel!Travel is more than just a journey; it connects us with loved ones, opens up new adventures, and creates unforgettable experiences. Yet, the frustrations of travel can often overshadow the excitement. Over 4 billion airline passengers depend on outdated technology that fails to meet the expectations of today's connected traveler.At Duffel, we are on a transformative mission to modernize the travel infrastructure. We aim to simplify complex systems and develop innovative tools that ensure a seamless travel experience for everyone.As part of the Y Combinator S18 cohort, we are proudly backed by notable investors including Benchmark, Blossom, Index Ventures, and Kima Ventures, who have played a pivotal role in the growth of some of the world’s leading companies.Position OverviewIf you are passionate about customer success and excel at solving intricate technical challenges, this is the perfect opportunity for you. Duffel is seeking a Customer Success Engineer (CSE) to deliver expert technical support to our key clients. In this role, you'll assist customers by answering their inquiries and recommending effective ways to leverage our APIs to create outstanding travel experiences. Furthermore, you will work closely with various teams across Duffel, including Product, Engineering, Finance, and Travel Operations, to guarantee an exceptional customer journey with our products and services.

Transforming Travel, One Experience at a TimeThe ideal candidate will thrive in a UK business hours environment while demonstrating flexibility in shift patterns.Travel is a vital component of our lives, whether it’s reuniting with loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, countless travelers encounter frustrations in reaching their destinations. In fact, over 4 billion airline passengers today depend on outdated technology that fails to meet the demands of the modern, connected traveler.At Duffel, we're on a mission to revolutionize the travel industry. Our goal is to simplify travel systems and develop innovative tools that make the process seamless and enjoyable for everyone.As a proud member of Y Combinator's S18 cohort, we are supported by leading investors including Benchmark, Blossom, Index Ventures, and Kima Ventures—an incredible network that has contributed to the growth of some of the world’s most successful companies.We Value Diverse PerspectivesWe recognize that individuals approach job postings in unique ways. Some may feel they need to meet every requirement to apply, while others may see a 60% match as sufficient. If you believe you possess the necessary skills, even if you don’t meet every single criterion, we encourage you to reach out. We would love to connect, learn about your background, and explore potential fit.About Our Travel Operations TeamThe Travel Ops team is dedicated to addressing a wide range of booking inquiries, whether they involve voluntary changes requested by travelers or involuntary modifications initiated by airlines. Our focus is on providing exceptional customer service to ensure every traveler has a positive experience.This position transcends typical customer support roles.We are seeking individuals with experience in roles such as Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, or Travel Counsellor.

Join our dynamic Global Operations team at Legal & General as a Reconciliations Manager. In this pivotal role, you will oversee and manage reconciliation processes, ensuring accuracy and compliance across all operations. You will collaborate with various departments to streamline processes and improve efficiency.

Join our team at Legal & General as a Reconciliation and Cash Management Specialist on a 12-month fixed-term contract. In this role, you will play a crucial part in ensuring the accuracy of financial records and cash flows. Your expertise will help maintain a robust cash management system and facilitate effective reconciliation processes.We are looking for a detail-oriented individual with a strong analytical mindset who can thrive in a fast-paced environment. This role offers the opportunity to work with a diverse team of professionals and contribute to key financial operations within our organization.

Join Duffel as a Backend Software Engineer and play a pivotal role in shaping the future of travel technology. We are seeking passionate individuals who thrive on solving complex challenges and are excited about creating scalable and efficient backend systems.

The ideal candidate should be prepared to work during UK business hours, with some flexibility in shift patterns.Join us in making travel effortless.Travel is vital in our lives, whether for visiting loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, many of us have faced the frustrations involved in reaching our destinations. Over 4 billion airline passengers today rely on technology that has fallen behind the expectations of the modern, connected traveler.That’s why we are on a mission to transform the travel industry's infrastructure, simplifying processes and creating tools that will make future travel seamless and enjoyable.As a proud participant of Y Combinator’s S18 cohort, we have the backing of prestigious investors like Benchmark, Blossom, Index Ventures, and Kima Ventures, who have helped shape some of the world's largest companies.A note on our job application processWe recognize that applicants engage with job postings differently. Some may feel they need to meet 100% of the qualifications listed, while others may consider 60% good enough. If you believe you possess the skills for this role but don’t meet every requirement, we encourage you to reach out. We’d love to learn more about you and explore if this could be a great match.About the Travel Operations Team at DuffelThe Travel Operations team is dedicated to handling all inquiries related to bookings, whether they involve voluntary changes requested by travelers or involuntary changes imposed by airlines. We collaborate closely with our customers to ensure their travelers receive exceptional service.

Join Us in Revolutionizing Travel!Travel is an integral part of life, whether it’s to reconnect with loved ones, embark on thrilling adventures, or attend significant business engagements. Unfortunately, many travelers face challenges due to outdated technology. Over 4 billion airline passengers depend on systems that fail to meet the expectations of the modern, connected traveler.At Duffel, we are on a mission to transform the travel industry by rebuilding its infrastructure. Our goal is to simplify complex systems and create innovative tools that make travel seamless and enjoyable.As a proud participant of Y Combinator's S18 cohort, we are backed by leading investors such as Benchmark, Blossom, Index Ventures, and Kima Ventures, who have supported the growth of some of the world’s largest companies.We are seeking a passionate Customer Success Engineer (CSE) to provide exceptional technical support to our key customers. In this role, you will address customer inquiries, guide them in utilizing our APIs effectively, and collaborate with various departments including Product, Engineering, Finance, and Travel Operations to enhance the overall customer experience.

About iwoca iwoca provides fast, flexible finance solutions for small businesses. Since launch, the company has supported over 100,000 SMEs with more than £4 billion in funding. The mission: empower one million SMEs and make a lasting difference in the communities they serve. Internship Overview This Finance Reconciliation Analyst Intern role is a 13-month, fixed-term placement based in London, starting June 2026. The position is designed for students aiming to build a foundation in finance within a fintech setting. Interns will gain practical experience while contributing to iwoca’s financial operations. What You Will Do Assist with treasury administration and communicate with both internal teams and external partners. Gather and enter data for periodic financial reports required by the Finance Team. Work alongside the Reconciliation Analyst to perform loan book reconciliations using iwoca’s proprietary tools. Monitor and respond to daily operational queries from across the business. Investigate and process domestic and international payments. Support the finance team with ad-hoc project requests as needed. Placement Details Start date: June 2026 Contract: Fixed-term, 13 months Location: London

Join Trustpilot as an Escalations Specialist, where you'll play a pivotal role in ensuring the highest level of customer satisfaction. In this dynamic position, you will address complex customer issues, ensuring prompt resolutions and maintaining Trustpilot's reputation for excellent service.

perk is seeking a Data Governance Specialist to join the team in London. This position centers on developing and maintaining frameworks that support data governance, with a particular focus on compliance and organizational data management policies. The role helps ensure data quality and integrity are upheld across the company. Key responsibilities Build and enhance data governance frameworks to support organizational needs Track and enforce compliance with internal data management policies Collaborate with teams to improve data quality and maintain data integrity Requirements Strong attention to detail and a proactive mindset Background or keen interest in data management and governance Ability to adapt and work effectively in a busy, changing environment This role is based in London.

Join Wayve as a Warehouse Specialist and play a crucial role in our logistics team, ensuring the efficient management of our warehouse operations. We are looking for a dedicated professional who thrives in a fast-paced environment and is passionate about optimizing processes. You will be responsible for inventory management, order fulfillment, and maintaining a safe and organized workspace.