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Experience Level
Senior
About the job
The Senior CRM Communications Strategist at Wise will design and implement strategies that enhance customer communications and support the company’s growth. This position requires close collaboration with teams throughout Wise to plan and deliver CRM initiatives, reaching customers through several channels. The strategist will play a key role in deepening customer engagement and aligning communications with business goals.
What you will do
Shape and refine Wise’s customer communication strategies
Work with cross-functional teams to develop and launch CRM projects
Lead initiatives aimed at increasing customer engagement and supporting business priorities
Use CRM and communications knowledge to influence experiences across multiple customer touchpoints
Role overview The Senior CRM Communications Strategist at Wise will design and implement strategies that enhance customer communications and support the company’s growth. This position requires close collaboration with teams throughout Wise to plan and deliver CRM initiatives, reaching customers through several channels. The strategist will play a key role i…
Wise is seeking a Senior Content Designer in London to help shape content that connects with users around the world. This position focuses on developing clear, engaging language that supports Wise’s products and services. Role overview As a Senior Content Designer, the main responsibility is to create content that puts users first. The role involves designing messages and flows that guide customers, making complex topics easy to understand. Collaboration with product, design, and engineering teams is a regular part of the job, ensuring that content fits seamlessly into the overall customer journey. What you will do Develop and refine user-focused content for Wise’s platforms Work closely with cross-functional teams to improve the customer experience Craft messages that are clear, concise, and tailored to a global audience Requirements Experience designing content for digital products or services Strong collaboration skills and comfort working with multiple teams Ability to create content that simplifies complex information
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Provide expert legal advice on both day-to-day operations and strategic initiatives encompassing financial regulation, consumer protection, payments, banking, marketing, and partnerships.Collaborate closely with various business teams at Wise, including Compliance, Product, Wise Platform, and Banking and Expansion, to foster strong relationships.Establish yourself as a trusted legal advisor on matters such as financial and consumer regulations, sanctions, anti-money laundering (AML), anti-bribery, banking arrangements, new product developments, and partnership agreements.Interpret complex legal and regulatory requirements and translate them into clear, scalable operational processes and product specifications.Lead comprehensive legal analyses of new and evolving regulatory requirements while driving their implementation with relevant stakeholders.Engage with regulators across multiple jurisdictions by drafting and coordinating regulatory communications, and liaising directly with regulatory authorities.Structure, draft, and negotiate intricate commercial agreements with both financial institutions and enterprise clients.Mentor and enhance the skills of the Legal Team based in various locations including London, New York, Austin, Tallinn, Singapore, Brussels, and São Paulo, ensuring the successful delivery of business-critical initiatives.This position is based in our London office, operating under a hybrid model that requires an average of three days in the office each week.
Join Wise as a Senior Employee Relations Advisor, where you will play a pivotal role in shaping employee engagement and fostering a positive workplace culture. Your expertise in employee relations will help navigate complex issues, ensuring compliance and promoting best practices.In this leadership position, you will collaborate with HR teams and management to strategize solutions that enhance employee satisfaction and retention. Your insights will drive initiatives that create an inclusive environment for all staff.
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Join Wise as a Regional CRM Manager, where you will play a pivotal role in shaping customer relationships across the UK and Europe. This is an exciting opportunity for an experienced professional looking to make a significant impact in a fast-paced and innovative environment.In this role, you will lead strategic initiatives to enhance customer engagement and drive retention. You will collaborate closely with cross-functional teams to implement data-driven CRM strategies, optimize customer journeys, and leverage insights to improve overall customer satisfaction.
Physicsx is looking for a Content & Communications Strategist based in London. This role centers on developing and refining messaging that supports the company’s brand and communications goals. Role overview The strategist will create content designed to connect with different audiences and strengthen the physicsx brand across multiple channels. Expect to work on messaging that helps define how the company is perceived both internally and externally. What you will do Shape and implement communications strategies for the brand Write and edit content that engages target audiences Support consistent messaging across various platforms Location This position is based in London, United Kingdom.
Join Wise as a Senior Product Manager where you'll lead the charge in enhancing our WISE Platform's embedded experiences. You'll work cross-functionally with engineering, design, and marketing teams to develop innovative product strategies that resonate with our users.
Role overview Wise seeks a Senior Software Engineer I to join the Enterprise division, concentrating on banking solutions. This London-based position involves building and refining software that powers financial transactions for enterprise clients. What you will do Collaborate with a cross-functional team to design, develop, and implement software tailored for banks and enterprise partners. Apply technical expertise to strengthen the Wise platform, supporting enterprise-scale financial transactions. Contribute to delivering dependable, high-quality services for clients in the banking sector. Location This role is located in London.
Role overview Wise is seeking a Senior Product Analyst to join the Wise Business team in London. This position centers on improving products for business customers by transforming data into practical insights. Collaboration with teams across Wise will be a regular part of the role, using analysis to influence product direction and support the development of new features. What you will do Examine product performance and usage trends to identify areas for enhancement Track market trends and study customer behavior to support product decisions Partner with engineers, designers, and product managers to implement changes for business users Present complex data in a way that offers clear recommendations to internal stakeholders Requirements Background in product analytics, preferably with business-oriented products Skilled at working with large datasets and extracting meaningful insights Strong collaboration skills and the ability to communicate findings to both technical and non-technical teams
Role overview The Lead Data Scientist for Fraud Prevention at Wise plays a key role in safeguarding the platform against fraudulent activity. Based in London, this position involves guiding a team of data scientists while working directly with large, complex data sets to spot patterns and potential risks. What you will do Lead a team focused on detecting and preventing fraud across Wise’s platform Analyze complex data to uncover suspicious trends and behaviors Build and improve predictive models that identify fraudulent activity Introduce and implement new approaches to enhance Wise’s fraud prevention systems
As a Senior Revenue Operations Manager for Wise Platform, you will play a pivotal role in optimizing our revenue processes and driving strategic initiatives. You will collaborate closely with cross-functional teams to ensure alignment between sales, marketing, and customer success efforts, ultimately enhancing our revenue growth.Your expertise in revenue operations will empower you to analyze performance metrics, develop actionable insights, and implement best practices that improve operational efficiency. You will lead the charge in identifying revenue opportunities and leveraging data to support decision-making.
Wise is hiring a CRM Analytics Manager in London. This position centers on using analytical expertise to support and improve customer relationship management strategies. Role overview The CRM Analytics Manager will analyze customer data, spot trends, and deliver recommendations that help shape marketing activities. The role calls for someone who can translate data into practical steps for the team, ensuring that customer engagement and retention efforts are informed by clear insights. What you will do Examine customer data to uncover patterns and trends Develop actionable recommendations to improve CRM and marketing initiatives Work closely with colleagues to ensure insights drive decision-making Requirements Experience in analytics, with a focus on CRM or marketing data Strong ability to interpret data and communicate findings Comfort working in a collaborative, team-focused environment
Wise is seeking a Lead Data Analyst with a focus on CRM Analytics to join the team in London. This position centers on using analytical skills to support and improve customer relationship management initiatives. Role overview The Lead Data Analyst will work with complex datasets to uncover trends and patterns that inform Wise’s CRM strategies. The role involves turning raw data into clear, actionable insights that shape how the company connects with its customers. Key responsibilities Analyze large and varied datasets related to customer interactions and engagement. Develop insights that support Wise’s CRM goals and improve customer experience. Collaborate with teams across the company to refine and optimize customer engagement strategies. Collaboration This role works closely with cross-functional teams, ensuring that data-driven recommendations are integrated into Wise’s broader customer engagement efforts.
Join our dynamic team at loveholidays as a Senior CRM Executive, where you will play a pivotal role in enhancing our customer relationship management strategies. You will be responsible for developing and executing innovative CRM campaigns that drive customer engagement and retention. Your expertise will be critical in analyzing customer data to deliver personalized experiences, ensuring that our clients enjoy the best possible service.
Role Overview Wise is looking for a Senior Product Compliance Manager to guide compliance efforts for the WISE Platform in London. This position shapes compliance strategy and ensures products align with regulatory and industry requirements. What You Will Do Lead the development and execution of product compliance strategy for the WISE Platform. Work closely with teams across the business to spot compliance risks and address them with practical solutions. Help ensure Wise products meet all necessary regulatory and industry standards. Collaboration This role works with colleagues from multiple disciplines to support the platform’s overall success and maintain a strong compliance posture.
Become a Senior CRM Specialist with CheckatradeJoin Checkatrade as we transform from a traditional lead-generation subscription model into a dynamic product-led platform that shapes the future of trades in the UK. Our CRM function is pivotal to this evolution, ensuring trades not only sign up but actively engage, upgrade, and remain loyal to our services.As a Senior CRM Specialist, you will play an integral role within our CRM team. Utilizing Braze, you'll be responsible for crafting, quality-assuring, and launching campaigns across various channels including email, SMS, push notifications, and in-app communications. Your efforts will directly enhance user engagement with our tools, showcasing the true value of Checkatrade.This position serves as an excellent launchpad for your career. You'll have the opportunity to learn from experienced team members about building automated journeys, leveraging data-driven marketing, and designing scalable lifecycle flows. With your enthusiasm and inquisitive nature, this role can propel you towards becoming a CRM Lead.This is a hands-on role where you’ll not only execute campaigns in Braze but also take ownership of their performance, manage stakeholder relationships, and explore innovative ways to enhance user engagement.Your Day-to-Day Responsibilities:Campaign Build & DeliveryCreate and launch CRM campaigns and user journeys in Braze across email, SMS, Push, and in-app platforms.Utilize established templates and governance frameworks to ensure campaign quality.Conduct thorough quality assurance on campaigns to ensure accuracy, deliverability, and brand consistency.Lifecycle & Journey ExecutionDesign and manage lifecycle journeys, focusing on onboarding, engagement, upgrades, and retention.Facilitate experimentation through A/B testing to optimize messaging, timing, and channels.Gradually take on more responsibility for journey ownership as you gain confidence and skills.Process, Quality & GovernanceManage campaign calendars and delivery timelines, ensuring clear communication with all stakeholders.Adhere to data privacy, consent, and compliance standards in all communications.Learning, Growth & ProgressionEngage in continuous learning opportunities and seek out pathways for career advancement within the company.
Wise is looking for a Senior Software Engineer I to join the Account Communications team in London. This position focuses on refining the company’s communication platforms and shaping the ways customers connect with Wise. Key responsibilities Build and improve systems that handle customer communications Contribute to projects that have a direct impact on the customer experience Work closely with engineers and cross-functional teams to deliver dependable solutions Location This role is based in London.
Role overview The Senior CRM Communications Strategist at Wise will design and implement strategies that enhance customer communications and support the company’s growth. This position requires close collaboration with teams throughout Wise to plan and deliver CRM initiatives, reaching customers through several channels. The strategist will play a key role i…
Wise is seeking a Senior Content Designer in London to help shape content that connects with users around the world. This position focuses on developing clear, engaging language that supports Wise’s products and services. Role overview As a Senior Content Designer, the main responsibility is to create content that puts users first. The role involves designing messages and flows that guide customers, making complex topics easy to understand. Collaboration with product, design, and engineering teams is a regular part of the job, ensuring that content fits seamlessly into the overall customer journey. What you will do Develop and refine user-focused content for Wise’s platforms Work closely with cross-functional teams to improve the customer experience Craft messages that are clear, concise, and tailored to a global audience Requirements Experience designing content for digital products or services Strong collaboration skills and comfort working with multiple teams Ability to create content that simplifies complex information
Wise is seeking a Senior Manager of AI Implementation based in London. This position guides projects that use artificial intelligence to enhance financial services and streamline operations. Role overview The Senior Manager shapes strategies for integrating AI solutions across Wise’s business. The focus is on increasing efficiency and enabling innovation within the company’s financial services. Key responsibilities Lead initiatives that apply AI to Wise’s operational challenges Develop and execute plans for adopting AI technologies Work to improve efficiency and support new business ideas through AI-driven solutions Location This role is based in London.
Provide expert legal advice on both day-to-day operations and strategic initiatives encompassing financial regulation, consumer protection, payments, banking, marketing, and partnerships.Collaborate closely with various business teams at Wise, including Compliance, Product, Wise Platform, and Banking and Expansion, to foster strong relationships.Establish yourself as a trusted legal advisor on matters such as financial and consumer regulations, sanctions, anti-money laundering (AML), anti-bribery, banking arrangements, new product developments, and partnership agreements.Interpret complex legal and regulatory requirements and translate them into clear, scalable operational processes and product specifications.Lead comprehensive legal analyses of new and evolving regulatory requirements while driving their implementation with relevant stakeholders.Engage with regulators across multiple jurisdictions by drafting and coordinating regulatory communications, and liaising directly with regulatory authorities.Structure, draft, and negotiate intricate commercial agreements with both financial institutions and enterprise clients.Mentor and enhance the skills of the Legal Team based in various locations including London, New York, Austin, Tallinn, Singapore, Brussels, and São Paulo, ensuring the successful delivery of business-critical initiatives.This position is based in our London office, operating under a hybrid model that requires an average of three days in the office each week.
Join Wise as a Senior Employee Relations Advisor, where you will play a pivotal role in shaping employee engagement and fostering a positive workplace culture. Your expertise in employee relations will help navigate complex issues, ensuring compliance and promoting best practices.In this leadership position, you will collaborate with HR teams and management to strategize solutions that enhance employee satisfaction and retention. Your insights will drive initiatives that create an inclusive environment for all staff.
Role overview Wise is seeking a Senior Presales Consultant to support the WISE Platform in London. This position involves direct interaction with clients, focusing on how Wise’s products can strengthen their business processes. What you will do Connect with both prospective and existing clients to identify their business needs Present and demonstrate WISE Platform features, highlighting practical benefits Communicate the value Wise products add to client operations in clear terms Build trust and lasting relationships to support the sales process
Are you an enthusiastic iOS Engineer looking to make an impact? Join Wise, a global leader in financial technology, where you'll help build innovative solutions that simplify money transfers for millions of customers.In this role, you'll collaborate with cross-functional teams to design, develop, and maintain high-quality iOS applications. You will work with the latest technologies and contribute to an agile environment that values your input and creativity.
Join Wise as a Regional CRM Manager, where you will play a pivotal role in shaping customer relationships across the UK and Europe. This is an exciting opportunity for an experienced professional looking to make a significant impact in a fast-paced and innovative environment.In this role, you will lead strategic initiatives to enhance customer engagement and drive retention. You will collaborate closely with cross-functional teams to implement data-driven CRM strategies, optimize customer journeys, and leverage insights to improve overall customer satisfaction.
Physicsx is looking for a Content & Communications Strategist based in London. This role centers on developing and refining messaging that supports the company’s brand and communications goals. Role overview The strategist will create content designed to connect with different audiences and strengthen the physicsx brand across multiple channels. Expect to work on messaging that helps define how the company is perceived both internally and externally. What you will do Shape and implement communications strategies for the brand Write and edit content that engages target audiences Support consistent messaging across various platforms Location This position is based in London, United Kingdom.
Join Wise as a Senior Product Manager where you'll lead the charge in enhancing our WISE Platform's embedded experiences. You'll work cross-functionally with engineering, design, and marketing teams to develop innovative product strategies that resonate with our users.
Role overview Wise seeks a Senior Software Engineer I to join the Enterprise division, concentrating on banking solutions. This London-based position involves building and refining software that powers financial transactions for enterprise clients. What you will do Collaborate with a cross-functional team to design, develop, and implement software tailored for banks and enterprise partners. Apply technical expertise to strengthen the Wise platform, supporting enterprise-scale financial transactions. Contribute to delivering dependable, high-quality services for clients in the banking sector. Location This role is located in London.
Role overview Wise is seeking a Senior Product Analyst to join the Wise Business team in London. This position centers on improving products for business customers by transforming data into practical insights. Collaboration with teams across Wise will be a regular part of the role, using analysis to influence product direction and support the development of new features. What you will do Examine product performance and usage trends to identify areas for enhancement Track market trends and study customer behavior to support product decisions Partner with engineers, designers, and product managers to implement changes for business users Present complex data in a way that offers clear recommendations to internal stakeholders Requirements Background in product analytics, preferably with business-oriented products Skilled at working with large datasets and extracting meaningful insights Strong collaboration skills and the ability to communicate findings to both technical and non-technical teams
Role overview The Lead Data Scientist for Fraud Prevention at Wise plays a key role in safeguarding the platform against fraudulent activity. Based in London, this position involves guiding a team of data scientists while working directly with large, complex data sets to spot patterns and potential risks. What you will do Lead a team focused on detecting and preventing fraud across Wise’s platform Analyze complex data to uncover suspicious trends and behaviors Build and improve predictive models that identify fraudulent activity Introduce and implement new approaches to enhance Wise’s fraud prevention systems
As a Senior Revenue Operations Manager for Wise Platform, you will play a pivotal role in optimizing our revenue processes and driving strategic initiatives. You will collaborate closely with cross-functional teams to ensure alignment between sales, marketing, and customer success efforts, ultimately enhancing our revenue growth.Your expertise in revenue operations will empower you to analyze performance metrics, develop actionable insights, and implement best practices that improve operational efficiency. You will lead the charge in identifying revenue opportunities and leveraging data to support decision-making.
Wise is hiring a CRM Analytics Manager in London. This position centers on using analytical expertise to support and improve customer relationship management strategies. Role overview The CRM Analytics Manager will analyze customer data, spot trends, and deliver recommendations that help shape marketing activities. The role calls for someone who can translate data into practical steps for the team, ensuring that customer engagement and retention efforts are informed by clear insights. What you will do Examine customer data to uncover patterns and trends Develop actionable recommendations to improve CRM and marketing initiatives Work closely with colleagues to ensure insights drive decision-making Requirements Experience in analytics, with a focus on CRM or marketing data Strong ability to interpret data and communicate findings Comfort working in a collaborative, team-focused environment
Wise is seeking a Lead Data Analyst with a focus on CRM Analytics to join the team in London. This position centers on using analytical skills to support and improve customer relationship management initiatives. Role overview The Lead Data Analyst will work with complex datasets to uncover trends and patterns that inform Wise’s CRM strategies. The role involves turning raw data into clear, actionable insights that shape how the company connects with its customers. Key responsibilities Analyze large and varied datasets related to customer interactions and engagement. Develop insights that support Wise’s CRM goals and improve customer experience. Collaborate with teams across the company to refine and optimize customer engagement strategies. Collaboration This role works closely with cross-functional teams, ensuring that data-driven recommendations are integrated into Wise’s broader customer engagement efforts.
Join our dynamic team at loveholidays as a Senior CRM Executive, where you will play a pivotal role in enhancing our customer relationship management strategies. You will be responsible for developing and executing innovative CRM campaigns that drive customer engagement and retention. Your expertise will be critical in analyzing customer data to deliver personalized experiences, ensuring that our clients enjoy the best possible service.
Role Overview Wise is looking for a Senior Product Compliance Manager to guide compliance efforts for the WISE Platform in London. This position shapes compliance strategy and ensures products align with regulatory and industry requirements. What You Will Do Lead the development and execution of product compliance strategy for the WISE Platform. Work closely with teams across the business to spot compliance risks and address them with practical solutions. Help ensure Wise products meet all necessary regulatory and industry standards. Collaboration This role works with colleagues from multiple disciplines to support the platform’s overall success and maintain a strong compliance posture.
Become a Senior CRM Specialist with CheckatradeJoin Checkatrade as we transform from a traditional lead-generation subscription model into a dynamic product-led platform that shapes the future of trades in the UK. Our CRM function is pivotal to this evolution, ensuring trades not only sign up but actively engage, upgrade, and remain loyal to our services.As a Senior CRM Specialist, you will play an integral role within our CRM team. Utilizing Braze, you'll be responsible for crafting, quality-assuring, and launching campaigns across various channels including email, SMS, push notifications, and in-app communications. Your efforts will directly enhance user engagement with our tools, showcasing the true value of Checkatrade.This position serves as an excellent launchpad for your career. You'll have the opportunity to learn from experienced team members about building automated journeys, leveraging data-driven marketing, and designing scalable lifecycle flows. With your enthusiasm and inquisitive nature, this role can propel you towards becoming a CRM Lead.This is a hands-on role where you’ll not only execute campaigns in Braze but also take ownership of their performance, manage stakeholder relationships, and explore innovative ways to enhance user engagement.Your Day-to-Day Responsibilities:Campaign Build & DeliveryCreate and launch CRM campaigns and user journeys in Braze across email, SMS, Push, and in-app platforms.Utilize established templates and governance frameworks to ensure campaign quality.Conduct thorough quality assurance on campaigns to ensure accuracy, deliverability, and brand consistency.Lifecycle & Journey ExecutionDesign and manage lifecycle journeys, focusing on onboarding, engagement, upgrades, and retention.Facilitate experimentation through A/B testing to optimize messaging, timing, and channels.Gradually take on more responsibility for journey ownership as you gain confidence and skills.Process, Quality & GovernanceManage campaign calendars and delivery timelines, ensuring clear communication with all stakeholders.Adhere to data privacy, consent, and compliance standards in all communications.Learning, Growth & ProgressionEngage in continuous learning opportunities and seek out pathways for career advancement within the company.
Wise is looking for a Senior Software Engineer I to join the Account Communications team in London. This position focuses on refining the company’s communication platforms and shaping the ways customers connect with Wise. Key responsibilities Build and improve systems that handle customer communications Contribute to projects that have a direct impact on the customer experience Work closely with engineers and cross-functional teams to deliver dependable solutions Location This role is based in London.
