Senior IT Operations Engineer

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists and professionals utilizing our services, we have successfully processed over 1 billion appointments to date.Headquartered in London, UK, Fresha operates 1…

Join our dynamic team at physicsx as a Senior Software Engineer focused on Platform Operations. In this role, you will be instrumental in enhancing our platform's performance and reliability, ensuring exceptional user experiences. You will collaborate with cross-functional teams to design, develop, and implement robust software solutions that meet the evolving needs of our users.

Ebury empowers ambitious businesses to unlock global growth, and we extend this philosophy to our employees. We cultivate an environment that promotes innovation, collaboration, and problem-solving, ensuring that everyone feels valued, supported, and empowered to thrive.If you are a collaborative individual eager to reshape how businesses operate on a global scale, we invite you to connect with us. Discover how Ebury can accelerate your career and help you influence the future.Position: Senior Platform Engineer (Domain Operations)Location: London Office - Hybrid: 4 days in the office, 1 day working from home.Our platform engineering team is in search of a seasoned Senior Platform Engineer. In this role, you will work alongside various development teams to expedite value delivery for our clients and achieve key business outcomes.

Bolt is seeking a Senior Operations Specialist to help drive performance in the UK rides marketplace. This London-based, hands-on role centers on using data to improve results and solve operational challenges. Role overview This position suits someone with strong commercial instincts and a knack for working with data. The Senior Operations Specialist will not only analyze complex datasets but also turn findings into practical strategies. The work involves both identifying issues and taking ownership of solutions, rather than stopping at reporting insights. What you will do Build and examine datasets to understand marketplace performance Break down complex problems and pinpoint key issues Develop and implement strategies based on data-driven insights Oversee projects from analysis through to execution Contract details This is a full-time, fixed-term contract for 12 months. There may be potential for extension depending on business needs.

Role Overview The Global Head of Operations & Maintenance Engineering at WiseEnergy, part of NextEnergy Group, leads the development and continuous improvement of global O&M engineering practices. Based in London, Madrid, or Sevilla, this senior position shapes the O&M strategy across multiple regions, asset types, and client portfolios. Key Responsibilities Set and maintain global engineering standards for O&M activities. Develop and refine the O&M strategy to ensure consistent, high-quality service delivery through third-party partners. Maximize asset value by ensuring O&M spending drives performance, reliability, and long-term sustainability. Act as the strategic lead for O&M partnerships: build strong relationships, define expectations, and manage provider performance. Oversee asset performance, availability, and compliance, focusing on risk mitigation and robust governance. Use operational data and insights to inform future asset design, construction, and investment decisions. Serve as WiseEnergy’s senior technical authority for operational assets. Work closely with WiseEnergy’s senior leadership and the broader NextEnergy Group to strengthen engineering capabilities and deliver quality service to clients and fund managers. Location London, England, United Kingdom Madrid, Madrid, Spain Sevilla, Seville, Spain

Zego is working to change how motor insurance serves responsible drivers. Traditional policies can be complicated, expensive, and often miss the mark on individual driving behavior. Since 2016, Zego has focused on making insurance more affordable and accessible for careful drivers. Our customers include van operators, gig workers, and everyday car users, each at the heart of our mission. With tens of millions of policies sold and over $200 million raised, our journey is just getting started. Role Overview The Senior ITOps Engineer will help shape and strengthen Zego’s ITOps function. Service quality, security, and operational efficiency are top priorities. This role sits within a growing, technology-focused team and has a direct impact on how IT services support the business. Deliver and improve IT services for a scaling company. Build strong relationships with Engineering, Security, and other teams, acting as a trusted escalation point for IT and security issues. Champion ITOps tools and automation, using metrics, ticket reviews, and process retrospectives to drive improvements. Key Responsibilities Raise service standards across ITOps and encourage adoption of security and compliance best practices. Define and document technical solutions, including risk analysis and scalability, to align with business goals. Review and improve existing processes and systems, focusing on automation to reduce manual workload. Promote continuous learning and knowledge sharing within ITOps and across Zego. Use AI tools and automation to streamline repetitive tasks, speed up responses, and improve IT service quality. Qualifications The ideal candidate brings a mindset of automation and ongoing improvement, using AI to drive operational excellence. Experience should include supporting business decisions with data and managing identity, device, and SaaS tools at scale. Proven experience managing identity and access at scale, including SSO, SAML, SCIM provisioning, and lifecycle management with Okta. Hands-on expertise with MDM platforms (preferably Kandji/Iru) for device enrollment, policy management, and compliance on macOS and iOS. Strong background in administering Google Workspace and enterprise applications, with a focus on functionality and security. Location: London, England, United Kingdom

Relay is revolutionizing the logistics landscape for the digital age. With a landmark logistics Series A funding of $35 million from leading deep-tech investors Plural, whose portfolio includes advancements in fusion energy and space exploration, Relay is outpacing 99.98% of venture-backed startups in terms of growth. We are on a mission to build an exceptionally talented team, the most skilled in the logistics sector.Our Mission is to eliminate friction in commerce. High delivery costs currently impose an invisible tax on e-commerce, shaping what can be marketed online and restricting participation. We envision a future where goods move freely among individuals, creating a seamless and inclusive online shopping experience.THE TEAM• A close-knit group of approximately 110 individuals, with over 50% specializing in engineering, product development, and data analysis.• More than 45 advanced degrees in disciplines such as computer science, mathematics, and operations research.• We analyze and predict thousands of data points for every parcel we manage.• A culture that thrives on first principles thinking, fast feedback cycles, and continuous experimentation.About the RoleAs we expand our network of over 600 pitstop partners across the UK, each partner requires careful onboarding, consistent performance monitoring, coordination with our Middle Mile operations, and support during challenges. Currently, much of this knowledge is held informally, relying on manual processes and ad-hoc solutions that do not scale.This position aims to transform these processes. You will oversee the systems aspect of our Pitstop operations: determining optimal procedures, designing scalable infrastructures, and collaborating with product and engineering teams to implement solutions. Your role will not merely involve problem analysis but also executing lasting fixes that can handle tenfold growth.We seek a candidate skilled in systems thinking, capable of clear communication, and proficient in driving projects to completion. Experience in a dynamic operations or strategy role is essential, as is the ability to engage effectively with engineers.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary technology and software, we empower over 200,000 businesses globally—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, expenditure, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our vibrant team of over 2,000 talented individuals in tech spans 26 offices around the world. Currently valued at US$8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of crafting the future of global payments and financial platforms. If you're eager to undertake the most ambitious work of your career, we invite you to join us.Attributes We ValueWe seek builders who exhibit founder-like energy and aspire to make a genuine impact, coupled with rapid learning and a sense of ownership. You bring considerable expertise and analytical skills, driven by our mission and operating principles. You act swiftly with sound judgment, embrace curiosity, and make decisions grounded in first principles, striking a balance between efficiency and thoroughness.You possess humility and a spirit of collaboration; transforming novel ideas into tangible products, and you are committed to following through on tasks from inception to completion. By leveraging AI, you work smarter and resolve challenges more efficiently. Here, you will address complex, high-visibility issues alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let's create what’s next together.About The RoleWe are on the lookout for an outstanding Senior People Operations Specialist to join our London office, leading the charge in people operations excellence across the EMEA region. In this impactful role, you will manage a small EMEA People Operations team while serving as a subject matter expert for the Global People Ops organization.You will take a hands-on approach—unafraid to roll up your sleeves—whether you're addressing a critical employee escalation or designing scalable processes across the region. Your expertise in European employment law, combined with your ambition to harness AI and automation, will establish you as the go-to leader for operational excellence within the organization.

Role overview Oliver seeks a Senior Digital Operations Manager based in London to lead its digital operations team. The position centers on shaping digital strategies, refining workflows, and ensuring projects are delivered efficiently. The goal is to maintain operational effectiveness throughout the digital project lifecycle. Key responsibilities Manage digital projects from initial planning stages through final delivery Collaborate with cross-functional teams to create solutions that fit client requirements Spot opportunities to enhance and streamline digital processes Assist in developing and rolling out digital strategies Collaboration This role involves close partnership with teams across the company. Working together ensures that digital operations meet client expectations and support Oliver's broader objectives.

About Us:At Quantexa, we empower organizations to transform data into actionable insights, fostering informed decision-making. Our innovative Decision Intelligence Platform leverages cutting-edge data and AI advancements to reveal hidden risks and new opportunities within data, enabling more trustworthy operational business decisions. Since our inception in 2016, we have experienced phenomenal growth, doubling our size annually and expanding to over 800 dedicated professionals across North America, the UK, Europe, the Middle East, Asia Pacific, and Japan.Your Opportunity:We are in search of a dynamic and detail-oriented Senior Partner Operations Consultant to enhance our global Alliances Operations team. This role is ideal for a proactive individual eager to make a significant impact, contribute innovative ideas, and develop their skills in a vibrant, supportive atmosphere. If you are passionate about building strong relationships and optimizing processes within a collaborative team, we would love to hear from you.Key Responsibilities:Partner Lifecycle Management:Act as the primary liaison for our delivery partners, fostering strong relationships and proactively addressing any inquiries.Manage the entire partner lifecycle, from onboarding and training to offboarding, ensuring a seamless and positive experience.Operational Excellence:Work alongside the Alliances Operations Lead to identify, implement, and document new processes that establish and disseminate best practices globally.Uphold data standards to guarantee the accuracy and reliability of all partner-related data.Resource & Commercial Alignment:Monitor the sales pipeline to forecast partner resource requirements, ensuring alignment between sales and delivery teams.Oversee the allocation of partner resources to fulfill project demands and skill requirements.Collaborate with commercial and legal teams to assist in the negotiation and finalization of partner contracts and rate cards.Analysis & Reporting:Analyze partner data to generate clear, insightful reports that assist leadership in making informed decisions.Manage partner-related budgets, contract renewals, and invoice approvals.Cross-Functional Collaboration:Engage closely with internal Alliances, Operations, and other stakeholders to ensure alignment and cooperation.

WPP Media is the AI-driven media arm of WPP, serving many of the world’s top brands. The team integrates media, data, and strategic partnerships through the WPP Open platform. With Open Intelligence, clients gain actionable insights into their media investments and can tailor campaigns at scale. More information is available at wppmedia.com. Role overview The Senior Vice President of Client Operations plays a central leadership role within the Global Client Solutions (GCS) Operations team at WPP Media. Reporting to the Global Operations Director, this position shapes operational strategy and drives excellence across major global client accounts. The role blends direct project involvement, team leadership, and strategic planning to enhance efficiency and build strong client partnerships. Main responsibilities Lead and support Operations Leads: Mentor and guide Operations Leads embedded in global client teams, ensuring performance aligns with GCS operational goals. Drive operational improvement: Identify, analyze, and address key operational challenges and opportunities across all global client accounts. Develop and implement solutions with measurable impact. Foster the operations community: Promote a collaborative culture among operations professionals, supporting knowledge sharing and teamwork. Location This position is based in London, United Kingdom.

Role overview Checkout.com is seeking a Senior Associate to join the Revenue and Billing Operations team in London. This role centers on refining revenue processes and ensuring billing operations remain accurate and timely. The Senior Associate partners with teams across the business, using analytical skills to enhance workflows and help meet financial targets. What you will do Improve revenue processes with a focus on accuracy and efficiency Manage billing operations to maintain correctness and meet deadlines Work closely with colleagues from different departments to support financial outcomes Use analytical approaches to address and resolve operational issues Requirements Keen attention to detail Track record of effective problem-solving Experience working well with others Drive to achieve high-quality work

Houst is seeking a Senior Operations Manager (Channels) based in London. This position centers on shaping and executing operational strategies across a range of channels. The goal is to enhance performance and maintain reliable daily services. Role overview This manager leads efforts to improve productivity and efficiency throughout the organization. The role involves overseeing day-to-day operations, identifying areas for improvement, and ensuring services continue without interruption. Key responsibilities Guide operational strategy across multiple channels Drive initiatives that raise productivity and efficiency Monitor and support daily service delivery Location This role is based in London, England, United Kingdom.

Join Multiverse as a Senior Operational Quality Specialist, where you will play a pivotal role in ensuring the highest standards of operational excellence. You will be responsible for evaluating and enhancing our quality processes, leading initiatives that drive continuous improvement, and supporting our commitment to delivering remarkable results. If you are passionate about operational efficiency and quality assurance, we want to hear from you!

Join our dynamic team at netcompany1 as a Senior Consultant specializing in Marketing Operations. In this pivotal role, you will harness your expertise to optimize marketing strategies and drive operational excellence. Collaborating closely with clients, you will analyze their needs and design tailored solutions that enhance performance and efficiency.We are looking for a proactive individual with a proven track record in marketing operations. Your insights will help shape our clients' marketing initiatives, ensuring they achieve their business objectives while you grow and develop within a supportive and innovative environment.

Role: Senior Operations ManagerReports to: Deputy Head of SpaceLocation: Magazine London and Silverworks IslandContract Type: Full Time, Permanent (42.5 hours per week)About Us:At Broadwick, we are an innovative international company based in London, dedicated to the creation, development, ownership, and operation of a remarkable variety of venues, spaces, events, and experiences. Our mission is to transform how individuals engage with music, art, culture, and recreation through the reimagining of traditional spaces.With a rich history rooted in music, we successfully managed a portfolio of 20 global festivals until 2019. Since then, we have shifted our focus towards expanding our outstanding venues, which include Printworks London, Depot Mayfield Manchester, Drumsheds, Exhibition White City, and Magazine London.Our collective ambition is to challenge the status quo and enrich the cultural landscape by merging visionary thinking, innovative ideas, and commercial expertise to craft unforgettable spaces and experiences for discerning audiences in captivating locations.About Our Venues:Magazine London is among the largest purpose-built dry hire and hybrid venues in the capital. Designed with functionality in mind, it serves as a blank canvas with stunning views of the city skyline, featuring top-notch technical infrastructure, staging, and facilities. The venue can host up to 5,000 guests internally and offers additional external areas, making it an exceptional locale for performances, dinners, conferences, exhibitions, filming, fashion shows, and ticketed cultural events.Our team primarily operates from Magazine London, while also managing the commercial aspects and external hires for Silverworks Island. This waterside festival site in Newham is renowned for its summer music events, alongside providing spaces for cultural activations, filming, and unit bases.In this role, you will lead the planning and delivery of live events at Magazine London and support the management of external hires, filming bookings, and unit bases at Silverworks Island.What We Seek:We are in search of a highly skilled and dynamic Senior Operations Manager to join our team at Magazine London and Silverworks Island. This multifaceted role requires a confident, personable individual who is hands-on and possesses experience in a similar venue or as a Head of Event Operations in a smaller setting.Your responsibilities will encompass managing a diverse range of hires, including corporate events, high-capacity B2C activations, filming, and broader venue operations. Flexibility and adaptability are crucial, as working hours will vary weekly, particularly during live music events.

At CHAOS Industries, we are revolutionizing modern defense with cutting-edge systems specifically designed for the complexities of contemporary challenges. Our innovative products, crafted by distinguished U.S. military veterans and Silicon Valley pioneers, leverage Coherent Distributed Networks (CDN™) to empower warfighters, commercial air operators, and border protection teams, enabling them to act swiftly, adapt seamlessly, and stay ahead of emerging threats. In an era where technological threats escalate at unprecedented speeds, CHAOS Industries provides sophisticated sensing and detection solutions that offer the critical advantage of time.Founded in 2022, CHAOS Industries has successfully secured $1 billion in funding from esteemed investors, including 8VC, Accel, and NEA. Our headquarters is located in Los Angeles, with additional offices in Washington, D.C., San Francisco, and London. To learn more, please visit www.chaosinc.com.

About UsPerk (formerly known as TravelPerk) is a pioneering platform dedicated to transforming travel and spend management. Our innovative tools are designed to eliminate tedious, manual tasks, allowing businesses to focus on what truly matters. From travel bookings to expense management and invoice processing, we automate every aspect to enhance productivity, boost morale, and foster innovation.We proudly serve over 10,000 companies globally, including industry leaders such as Wise, On Running, Breitling, and Fabletics. By addressing the staggering 7 hours of lost productivity per employee each week, which contributes to a $1.7 trillion challenge, we aim to empower real work with tangible impact.Founded in 2015, Perk has expanded into a global team of over 1,800 professionals across 12 offices, with our headquarters located in London and Boston. We blend innovation, efficiency, and simplicity to redefine how businesses operate and how employees engage with their work.At Perk, our core values emphasize ownership, delivering an extraordinary experience, and unity within our team. We cherish curiosity, purpose, and a growth mindset as we strive to unlock the full potential of our talent. Our team consists of some of the brightest minds from the travel and SaaS sectors, representing more than 70 countries. If you are passionate about making a real difference and shaping the work experience of millions, we would be thrilled to welcome you aboard.To learn more, visit www.perk.com.

Why join loveholidays?At loveholidays, we believe in pioneering together. Our mission is to make travel accessible to everyone, providing our customers with limitless options, unparalleled convenience, and unbeatable value for their next vacation. Our dedicated team is the driving force behind our reputation as customers’ personalized holiday experts—the smart way to escape.We are committed to doing things differently to democratize travel, with our Customer Experience team leading the charge in innovative solutions. Join our rapidly expanding organization where your ideas are valued and forward-thinking shapes how millions book their holidays.In this fast-paced environment, you'll have the opportunity to accelerate your career, facing daily challenges and learning from inspiring leaders and colleagues. You'll be empowered to make a significant impact by enhancing the most cherished package holiday experience for millions. As we pursue ambitious expansion goals across Europe, become part of a vibrant international community achieving remarkable milestones together.Your influence:Reporting to the Head of Customer Operations, the Senior Operations Manager – Customer Incidents will spearhead our response to significant disruptions (e.g., flight cancellations, severe weather, partner failures, geopolitical events), ensuring the integrity of the customer journey and safeguarding the loveholidays brand.You will take charge of operational responses during incidents and crises, making crucial decisions that harmonize business objectives with empathy and customer-centricity. Collaborating across departments such as Commercial, Supply, Product, Communications, Health & Safety, and Legal—along with external partners like airlines and hoteliers—you will ensure coordinated and proactive responses.You will create and update incident management playbooks, fostering a culture of readiness, accountability, and continuous improvement. By leveraging data and insights from historical events, you will drive operational enhancements, mitigate risks, and build long-term customer trust.This role demands strong operational leadership, exceptional communication abilities, and the confidence to challenge senior stakeholders when customer outcomes or brand reputation are at risk.This is a hybrid role based in Hammersmith, London (2–3 days per week). Some out-of-hours work will be necessary due to the nature of incident response.

Senior Consultant - Supply Chain and OperationsJoin BearingPoint, an independent management and technology consultancy with deep European roots and a global presence. We are on the lookout for a seasoned Senior Supply Chain Consultant to become a valuable member of our Operations Team during a significant phase of growth and investment. This is your chance to be a part of a community of dedicated and passionate consultants who prioritize innovation, collaboration, and customer success. You'll be joining our center of excellence for Supply Chain.The Role:As a Senior Supply Chain Consultant at BearingPoint UK, you will play a pivotal role in delivering transformative projects for both national and international clients. You will have the opportunity to engage in meaningful supply chain initiatives with major global companies, ranging from designing global networks for international manufacturers to developing planning tools for renowned UK retailers and automating large-scale distribution centers.Our consultants are at the forefront of tackling complex challenges and providing impactful results for our clients. Your responsibilities will encompass project strategy, design, implementation, and go-live phases. As a Senior Consultant, you will guide and lead project delivery to help clients maximize their data's value.