Senior Research Manager - B2C

About UsAt The Economist Group (TEG), our mission is to drive progress and foster innovation, independence, and rigor across our diverse business sectors. We empower individuals and organizations to navigate the complex challenges facing our world through analytical insights and evidence-based research.Operating in 170 countries, our renowned brands—The Econ…

About the RoleAs a Senior Account Manager at Workman LLP, you will oversee the daily management and strategic growth of destination marketing and placemaking accounts within a varied property portfolio. You will act as the primary point of contact for clients, ensuring the effective development and execution of integrated marketing and placemaking initiatives that meet client objectives and commercial aspirations.In this pivotal role, you will enhance asset performance across retail, leisure, office, and mixed-use commercial properties. Your strategic campaigns and thoughtfully designed placemaking activities will drive increased foot traffic, customer engagement, and overall visitor satisfaction.This position requires both strategic insight and operational proficiency, as you will lead integrated marketing strategies while ensuring timely, within-scope, and budget-compliant campaign delivery. You will also identify growth opportunities to expand accounts and enhance service offerings.Internally, you will provide mentorship and leadership to Account Managers and Marketing Assistants, collaborating with specialists across creative, digital, public relations, web, and events. Your ability to instill confidence in clients and colleagues alike will be crucial to your success.Key ResponsibilitiesDesign and present integrated marketing and placemaking strategies that align with client goals.Oversee campaign execution across various channels, ensuring adherence to timelines, budgets, and project scopes.Manage financial aspects of accounts, including forecasting, budgeting, supplier coordination, and cost management.Lead client status meetings, quarterly assessments, and annual performance reviews.Analyze campaign effectiveness and produce reports linking activities to key performance indicators (KPIs).Explore opportunities to broaden account scope and stimulate organic growth across the portfolio.ExpectationsA Bachelor's degree in Marketing, Communications, Business, or a related field, with a minimum of five years' experience in account management.Demonstrated expertise in building and maintaining strong client relationships, acting as a trusted advisor to property teams and stakeholders.Ability to interpret performance data, transforming insights into actionable strategies aligned with asset KPIs and long-term objectives.Strong leadership and collaboration skills, capable of directing cross-functional teams and ensuring high-quality delivery across multiple projects.

About the RoleJoin Woozle Research as an Associate Director in our dynamic London or Glasgow office. This pivotal leadership role is designed for seasoned professionals eager to influence high-caliber primary research utilized by leading hedge funds, private equity firms, and consultancies worldwide.Your key responsibilities include leading a team of Analysts and Associates, ensuring our deliverables consistently surpass client expectations, and nurturing lasting partnerships with investors and decision-makers.If you are passionate about guiding teams, enhancing client relationships, and delivering impactful market insights, we want to hear from you!

The RoleWe are seeking a highly skilled Senior User Researcher to join our User-Centred Design (UCD) practice. In this pivotal role, you will collaborate with multidisciplinary teams to deliver intricate digital transformation projects across both public and private sectors. Your expertise will be essential in understanding genuine user needs, behaviors, and contexts, ensuring that these insights influence decisions throughout the design and delivery processes.This position involves engaging across the complete lifecycle of digital services, from initial problem exploration and discovery through to design, delivery, and ongoing service enhancement.As a Senior User Researcher, you will work closely with designers, project managers, product managers, engineers, and stakeholders to ensure that services and products are based on solid evidence and a deep comprehension of users.Key ResponsibilitiesResearch Strategy and PlanningDesign and implement research activities to help teams discern user needs, behaviors, and pain points.Select suitable research methods based on the identified problem and the delivery phase.Contribute to the formulation of research strategies for complex products or services.Guarantee that research activities support evidence-based decision-making within delivery teams.Conducting and Synthesizing ResearchCarry out qualitative and quantitative research using a variety of methods.Analyze and synthesize research findings to extract valuable insights.Translate research outcomes into actionable recommendations that influence product and service decisions.Assist teams in understanding the implications of research insights for design and delivery.Working Across the Delivery LifecycleParticipate in early problem exploration and discovery initiatives.Support design and delivery teams in testing concepts and validating design choices.Ensure that research insights continue to inform enhancements after services go live.Assist teams in developing a sustained understanding of user needs as services evolve.Collaboration and ConsultingCollaborate closely with designers, service designers, engineers, project managers, and product managers within multidisciplinary teams.Facilitate research activities with stakeholders and aid teams in interpreting research findings.Communicate insights effectively to both technical and non-technical audiences.Support teams in making decisions grounded in evidence and user insights.Contributing to Design PracticeChampion user-centered and evidence-based methodologies within delivery teams.Promote ethical research practices and inclusive research approaches.Mentor less experienced researchers when applicable.Contribute to the enhancement of research practices and knowledge sharing within the UCD team.

Join HealthHero as an accomplished Digital Marketing Manager (B2C) and take charge of our demand generation initiatives within a dynamic, high-growth start-up environment. This pivotal role emphasizes a hands-on, performance-oriented approach, leveraging both paid and organic media channels — including PPC, paid social media, and affiliate marketing — to enhance customer acquisition, boost conversion rates, and maximize return on investment (ROI).Reporting directly to the Commercial Director – Consumer, you will be instrumental in driving growth by collaborating with internal teams and external partners to design, optimize, and expand B2C digital campaigns.Key Responsibilities:Lead the development and execution of the B2C demand generation strategy across paid and organic digital channels.Strategically plan, launch, optimize, and scale PPC campaigns across platforms such as Google Search, Display, and YouTube.Oversee paid social campaigns on platforms like Meta, TikTok, and LinkedIn.Build and enhance a high-performing affiliate marketing program, managing relationships with partners and networks.Continually monitor campaign performance and make data-driven optimizations to improve CPA, ROAS, conversion rates, and customer lifetime value (LTV).Effectively manage the digital marketing budget in a rapidly evolving environment.Conduct A/B testing on creatives, landing pages, audiences, and messaging to refine strategies.Collaborate closely with brand, product, data, and commercial teams to ensure alignment of acquisition activities with broader business objectives.Implement initiatives to increase customer lifetime value in partnership with product and other departments.Manage relationships with agencies, freelancers, and relevant platforms.Stay abreast of emerging digital trends, tools, and best practices in B2C growth marketing.Your Profile:Essential Skills & Experience:A minimum of 4 years of demonstrable experience in B2C demand generation within a start-up or scale-up context.Extensive hands-on experience in managing paid media, including:PPC/SearchPaid socialAffiliate marketingA proven ability to scale acquisition channels while maintaining operational efficiency.Data-driven, with a strong comfort level in analyzing performance metrics to inform decisions.Experience in budget management and performance forecasting.Adept at thriving in fast-paced, ambiguous environments with shifting priorities.Excellent communication and stakeholder management capabilities.Desirable Qualifications:Experience scaling high-volume products across various business models, including subscription services.Familiarity with healthcare or regulated sectors.Experience managing paid media agencies.Proficiency in analytics tools (e.g., Google Analytics, attribution platforms).Knowledge of SEO best practices.About HealthHero:At HealthHero, our mission is to simplify healthcare access and enhance patient experiences. We are committed to leveraging technology to provide innovative solutions that empower individuals to manage their health effectively.

Join our innovative team at Netcompany1 as a Senior User Researcher, where your expertise will shape user experiences and drive product design. You will engage with users to uncover valuable insights, guiding our development processes and enhancing the usability of our digital solutions.The ideal candidate is passionate about user-centered design and has a proven track record in conducting comprehensive user research. You will collaborate closely with cross-functional teams to ensure that user feedback is effectively integrated into our products.

Role Overview Utility Warehouse Limited is looking for a Senior UX Researcher based in London. This position leads user research projects and works closely with product managers and designers to shape our user experience. The Senior UX Researcher turns research findings into clear design recommendations, helping the team create solutions that address real user needs and improve customer satisfaction.

Teza Technologies is actively seeking a highly skilled Senior Quantitative Researcher to become an integral part of our Options stream. This position calls for exceptional analytical capabilities, a steadfast dedication to excellence, and a fervor for identifying hidden patterns within data sets. If you are motivated by intellectual challenges and excel in tackling intricate problems, this role provides an extraordinary opportunity to advance your career.Our team cherishes determination, precision, and the capacity for both critical and creative thinking. Although the work is rigorous, the rewards are substantial, impacting your contributions and facilitating your growth in our collaborative, high-performance environment. We value autonomy and offer the freedom to develop cutting-edge algorithms in finance while emphasizing the vital aspect of effective communication.LocationLondon, UK (Hybrid mode with a requirement of 3 days in-office)Key ResponsibilitiesSpearhead the research and development of systematic options trading strategies across both US and global markets.Utilize advanced options pricing models, volatility surface modeling, and risk-neutral frameworks to generate alpha.Perform rigorous backtesting, stress testing, and statistical validation of strategies.Collaborate with technologists to translate research into production-ready trading systems with robust execution.Refine portfolio construction and risk management frameworks for options books.Contribute to the advancement of Teza’s options research platform, infusing innovation into live strategies.Mentor junior researchers and drive the continuous enhancement of research practices, infrastructure, and tools.Basic RequirementsDegree in Physics, Mathematics, Computer Science, Engineering, or another technical discipline.Strong mathematical skills in statistics, linear algebra, optimization, etc.A minimum of 4 years of quantitative research or trading experience in systematic trading.Extensive expertise in options, including volatility surface and derivatives pricing methods.Proficient programming skills in Python, with experience managing large, complex datasets.Solid understanding of risk management principles in derivatives trading.Ability to collaborate effectively across research and technology teams.

This Senior Research & Operations Technician role is based at Orchard Therapeutics' research facility in Hammersmith, London, and reports to the Executive Director of Translational Research. The position supports the Translational Research & Development teams, focusing on laboratory operations and technical oversight within the field of gene-modified hematopoietic stem cell (HSC) therapies. Role overview The technician manages core activities related to Lentiviral vector and Cell & Gene therapy analytical methods. Responsibilities include operational laboratory management and ensuring the smooth functioning of research infrastructure. The role requires a strong background in molecular biology and analytical techniques, with a preference for experience in Lentiviral vector production and the cell and gene therapy sector. Key responsibilities Lead and optimize daily operations and infrastructure of the research laboratories to support R&D objectives. Manage and mentor the Translational Research Core Technical team, including assignment distribution, training, and staff development. Uphold quality and safety standards in the research environment. Collaborate with Translational Research Leadership, Facility Management, and Global Technical Operations to develop and implement laboratory policies and procedures. Monitor compliance and contribute to continuous improvements in research quality, data integrity, and laboratory practices. Requirements Solid foundation in molecular biology and analytical methods. Experience in Lentiviral vector production and cell & gene therapy is strongly preferred. Demonstrated ability to lead and mentor technical staff. This position plays a central role in supporting Orchard Therapeutics' mission to advance gene therapy for rare genetic disorders through strong laboratory management and technical leadership.

Senior UX Researcher | Experiences About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with unforgettable experiences, aspiring to be the world’s most reliable source for travel and exploration. We utilize our extensive brands, advanced technology, and unique capabilities to engage our global audience with partners through rich content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel categories. Our portfolio encompasses renowned travel brands and businesses, including Tripadvisor, Viator, and TheFork. As a Senior UX Researcher at Tripadvisor, you will serve as the key insights partner for our B2C Product Details Page (PDP) across Viator and Tripadvisor—where millions of travelers make decisions on their next journey. Reporting directly to the Director of Product Design & Research, you will elevate the standard of our research practices. You will expertly combine qualitative insights with Voice of Customer (VoC) feedback and behavioral analytics, transforming them into actionable recommendations that shape our product roadmap in a complex and diverse global market. The ideal candidate will possess over 6 years of hands-on qualitative and quantitative research experience in a professional setting, have a passion for research and travel, thrive in a fast-paced environment, and be eager to collaborate with a variety of skilled cross-functional teams. If you are enthusiastic about UX research and want to see your contributions lead to tangible real-world outcomes, we invite you to join our team. Job Location: Hybrid This role requires 1-2 days per month in our London or Oxford office.

Faculty, established in 2014, develops AI solutions with a clear focus on serving people. The team has worked with more than 350 clients worldwide, consistently placing human needs at the core of their projects. Examples of Faculty’s work can be found here. Instead of chasing every new trend, Faculty prioritizes responsible and meaningful progress in AI. Clients come from a wide range of sectors, including government, finance, retail, energy, life sciences, and defense. This careful approach has shaped Faculty’s reputation and growth. The company is expanding and seeks people who are curious and motivated to use technology for real-world impact. At Faculty, employees help build AI applications that make a difference in society. Public Services Team The Public Services Business Unit applies AI to improve public life. Projects include supporting government decision-making, streamlining NHS operations, and reducing administrative burdens. The team leads major initiatives that influence public sector outcomes. Some projects involve government clients, so eligibility for UK Security Clearance (SC) may be required. There may also be occasions when on-site work is necessary. Role overview The Senior User Researcher plays a key role in building Faculty’s user research function. This position leads research for high-profile public sector AI projects, managing the entire research cycle from discovery through to delivery. Ensuring solutions meet GDS Service Standards and address real user needs is essential. Main responsibilities include developing ethical research methods and mentoring teams to strengthen the company’s research culture. This role helps define how human-centered AI is created for government applications.

As the Head of Insights & Decision Science for our B2C segment, you will lead a dynamic team dedicated to transforming data into actionable insights. Your role will encompass steering advanced analytical initiatives, enhancing customer understanding, and informing strategic decisions that drive business growth.We are seeking a visionary leader with a strong analytical background, excellent communication skills, and the ability to innovate in a fast-paced environment. You will collaborate with cross-functional teams and leverage data-driven strategies to optimize our offerings and enhance the customer experience.

Lyst is a cutting-edge global fashion shopping platform, initiated in London in 2010, serving over 160 million shoppers annually. We provide a vast selection of premium and luxury fashion items in one convenient location, showcasing collections from 27,000 leading brands and retailers worldwide. In 2025, Lyst formed a strategic alliance with Zozo, the operators of Zozotown, Japan's foremost fashion e-commerce platform. This collaboration signifies an exciting new chapter for Lyst as we enhance our vision and jointly leverage AI and technology to redefine the future of fashion shopping.At Lyst, our customer-centric approach drives us to enhance the search and discovery experience, ensuring it is inspiring, fulfilling, and personalized. We recognize the excitement of fashion yet understand that shopping for it can often be frustrating. Through the integration of technology, data, and creativity, we aim to elevate the shopping experience, offering greater joy, expanded choices, and minimized disappointments. Our mission is to empower fashion shoppers to make informed decisions while assisting fashion partners in reaching their ideal audiences as the premier destination for all fashion enthusiasts.The RoleWe are on the lookout for a Senior User Researcher to enhance the role of customer insights in shaping product strategies at Lyst.This position is hands-on, involving the execution of high-quality usability and opportunity research in close collaboration with product teams. The role also encompasses ownership of research enablement—establishing frameworks, tools, and methodologies that allow teams to operate more efficiently and alleviate bottlenecks.Key ResponsibilitiesDeliver Applied Research for Product TeamsPlan and conduct usability tests, interviews, and opportunity assessmentsUtilize platforms like UserTesting.com for rapid evaluative research that supports delivery teamsDesign and oversee surveys from start to finish, with proficiency in tools like SurveyMonkeyCollaborate with designers and product managers to define learning objectives early in the processTranslate findings into clear, actionable insights for product developmentEstablish Scalable Research FoundationsCreate and manage concise playbooks and templates for routine testingDevelop shared standards for quality, ethics, and consistency, coaching teams on their applicationPromote the adoption of consistent research practices to minimize reliance on centralized supportBuild Knowledge Systems and Insight RepositoriesMaintain effective knowledge workflows using tools like Notion or NotebookLLMDevise practical methods for capturing and reusing insights across teamsEmpower Teams Over TimeAssist teams in implementing safe and lightweight customer testing approachesMitigate bottlenecks by supporting others in mastering fundamental practicesSynthesize insights to ensure they accumulate rather than disperseCollaborate with Product Design by advising on prototype fidelity and testing preparedness, ideally with practical knowledge of research processes.

Join flohealth as a Senior UX Researcher and play a key role in shaping the user experience for our innovative health solutions. You will lead research initiatives, utilizing a variety of qualitative and quantitative methods to gather insights that drive product design and enhance user satisfaction.Your expertise will influence the development of our products, ensuring they meet the needs and expectations of our diverse user base. Collaborate closely with cross-functional teams including product managers, designers, and developers to translate research findings into actionable recommendations.

Role overview AlphaSights is hiring a Research Compliance Manager in London. This role focuses on upholding ethical standards across all research activities. The position centers on building and maintaining compliance frameworks that protect both client trust and the integrity of the company's work. What you will do Develop and implement compliance policies for research practices Conduct audits to assess adherence to internal and external standards Deliver training sessions to staff on compliance topics Impact Your work will help ensure AlphaSights' research meets ethical requirements and client expectations. The policies and training you provide will support a culture of accountability and transparency.

Why Join Faculty?Founded in 2014, Faculty is at the forefront of artificial intelligence, believing it to be the most transformative technology of our era. Over the years, we have partnered with more than 350 clients globally, enhancing their performance through human-centered AI solutions. Our tangible impact can be explored here.We prioritize genuine innovation over fleeting trends. Our commitment lies in developing and implementing responsible AI that significantly influences outcomes. Our diverse clientele includes sectors such as government, finance, retail, energy, life sciences, and defense, all of whom benefit from our profound expertise in technology, product development, and delivery.Our rapidly expanding business and reputation drive us to seek individuals who share our passion for intellectual exploration and aspire to create a positive technological legacy.AI is a groundbreaking technology; at Faculty, you will have the freedom to conceive its most impactful applications and bring them to fruition.About Our TeamThe Research team at Faculty is dedicated to critical red teaming and developing evaluations for misuse capabilities in sensitive domains, including CBRN, cybersecurity, and international security. We collaborate with leading frontier model developers and national safety institutes, and our contributions have been recognized in OpenAI's system card for o1.We also engage in fundamental technical research focused on mitigation strategies, with our findings presented at peer-reviewed conferences and shared with national security organizations. Additionally, we create evaluations for model developers across various safety-related areas, highlighting our comprehensive expertise in the safety domain.Role OverviewWe are in search of a Senior Research Scientist to join our high-impact R&D team. You will spearhead innovative research that enhances scientific understanding and drives our goal of developing safe AI systems. This is a vital role within a small, empowered team that conducts essential red teaming and evaluations for frontier models in sensitive fields such as cybersecurity and national security, allowing you to influence the future of safe AI deployment in real-world scenarios.

About MoneyboxAt Moneybox, we strive to empower individuals to enrich their lives. We believe that wealth is not merely about money but rather about having the resources for more—more freedom, opportunities, and peace of mind. As an award-winning wealth management platform, we assist over 1.5 million users in building their financial futures through saving, investing, purchasing homes, and planning for retirement.Job OverviewWe are developing Aurora, an innovative AI system aimed at guiding customers to achieve optimal financial outcomes. This role presents a significant technical challenge: how to effectively provide reliable guidance to customers who may have incomplete or uncertain information regarding their financial situations and goals, all while navigating a regulated environment where decisions must be auditable and traceable.Key challenges include efficiently addressing uncertainties in customer data through active information gathering, formulating questions at the right times without overwhelming users, and translating natural language policies and regulations into formal optimization logic that is both accurate and inspectable.Additionally, you will need to integrate learned and symbolic components to ensure that the overall system operates reliably, degrades gracefully, and remains comprehensible to human users, all without incurring excessive engineering costs on the specialized elements of the system.We hold strong hypotheses and established architectural plans for these challenges, yet we remain open to revising our approaches when presented with compelling arguments or new evidence. If you have insights that could improve our strategies, we welcome your input.Our models primarily operate internally. Our development process utilizes Databricks on Azure, with deployments conducted via Databricks or directly on Azure Kubernetes Service (AKS).This role represents the pinnacle of research within our ML team. You will report directly to the Director of AI and Decision Intelligence and collaborate with a principal data scientist, senior ML engineer, senior data scientist, and two ML engineers.

Join Version1 as a Senior User Researcher and play a pivotal role in shaping user experience across our digital, data, and cloud platforms. You will conduct in-depth research, analyze user behavior, and provide actionable insights that drive product development and enhance user satisfaction.

Who are we?At Cohere, we are driven by a powerful mission: to scale intelligence for the betterment of humanity. Our focus is on training and implementing state-of-the-art models that empower developers and enterprises in creating AI systems that foster innovative experiences, including content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. We believe our contributions are pivotal in accelerating the global adoption of AI technologies.Our passion is reflected in the meticulous work we do. Each team member plays a crucial role in enhancing our models' capabilities and the value they provide to our clients. We embrace a culture of hard work and agility, always prioritizing the needs of our customers.Cohere comprises a diverse group of researchers, engineers, designers, and professionals who are all experts in their respective fields. We understand that a variety of perspectives is essential for creating exceptional products.Join us in our quest to shape the future of AI!Why join Cohere Labs?Cohere Labs functions as the dedicated research division of Cohere. Our goal is to push the frontiers of machine learning by addressing complex challenges and unlocking new avenues for exploration. We believe that the future of AI will be determined not only by technical innovations but also by fostering environments where diverse communities of researchers, engineers, and interdisciplinary experts can collaborate on bold ideas.We pursue our mission through two main strategies:Establishing open research environments that facilitate collaboration across various backgrounds in cutting-edge ML and NLP research.Enhancing access to research training, welcoming new voices and perspectives from around the globe.About the roleAs a Senior Research Scientist at Cohere Labs, you will spearhead an independent and impactful research agenda focused on advanced topics in AI. You will have the autonomy to pose ambitious questions, delve into unexplored areas, and share your findings with the broader community. We are particularly interested in research that not only advances scientific knowledge but also addresses the societal implications of machine learning.This position is ideal for someone who excels at both leading initiatives and fostering learning: driving cutting-edge research through global collaborations, mentoring emerging researchers, and broadening participation in ML research.You may be a fit if you:Hold a PhD or possess equivalent research experience...

At Canva, our mission is to empower individuals to unleash their creativity through design. We are innovating AI technology that not only feels intuitive but also creates meaningful impacts for millions, enabling everyone to design with confidence. We are seeking a Senior Research Scientist passionate about reinforcement learning, agentic systems, and mixture of experts (MoE) models to advance our capabilities in reasoning, tool utilization, latency, and reliability.About the TeamOur team delves into multimodal agentic architectures, establishing robust training and evaluation frameworks. We collaborate closely with product and platform teams to transform groundbreaking research into engaging product features. As a pioneering post-training team, we are dedicated to developing advanced multimodal agentic systems. We cover a wide array of topics, including multimodal modeling, post-training strategies, and agent design.About the RoleIn this role, you will influence research directions and engage in hands-on initiatives across the agent stack—from reward design and policy optimization to planning, memory management, tool orchestration, dataset construction, and the innovation of post-training methodologies. You will create meticulously designed experiments, iterate rapidly, and derive reliable conclusions, all while ensuring that research translates into safe, high-quality product experiences.Key ResponsibilitiesDesign and develop agent systems focused on planning, multimodal tool usage, retrieval, innovative training methods, and modeling experiments for real-world applications in design, vision, and language.Implement scalable post-training and reinforcement learning solutions across distributed systems (using PyTorch), optimizing data loaders, telemetry, and stable training of MoE architectures while ensuring reproducibility.Contribute to the reinforcement learning and agentic systems research agenda that aligns with Canva’s product vision; quickly identify and prioritize high-impact projects.Create reward models and learning loops, including RLHF/RLAIF, preference modeling, DPO/IPO-style objectives, offline/online RL, and curriculum learning.Develop simulation tasks that expose failure modes (planning errors, tool-use weaknesses, hallucinations, unsafe actions) and establish measurable targets for improvement.Lead rigorous evaluations for agents, focusing on task success, reliability, latency, safety, and regression testing. Set up offline suites and conduct online A/B testing; favor straightforward experiments that yield generalizable results.Collaborate closely with product, design, safety, and platform teams to successfully integrate research findings into reliable product features.