Technical Account Manager - Marketplace

About VerveAt Verve, we are dedicated to crafting a more efficient and privacy-focused advertising ecosystem. By seamlessly integrating premium data, supply, and demand across various screens and environments, we empower advertisers and publishers to engage in transactions with enhanced transparency, performance, and scalability.Our ecosystem encompasses lea…

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

As a Technical Account Manager at Trainline, you will play a crucial role in fostering strong relationships with our key clients. You will be responsible for ensuring that they derive maximum value from our platform by providing exceptional technical support and guidance. Your expertise will enable clients to optimize their use of our services, ensuring their satisfaction and success.Your role will involve collaborating closely with various internal teams to deliver tailored solutions that meet client needs, addressing technical queries, and facilitating the onboarding process. You will be pivotal in identifying opportunities for upselling and cross-selling additional services.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

Join our dynamic team at Abercrombie & Fitch Co. as an Assistant Marketplace Accounts Representative for the EMEA region. In this pivotal role, you will support our marketplace accounts, ensuring optimal performance and developing strong relationships with partners. You will be involved in various operational tasks that are essential for the success of our brand in the marketplace environment.

Who is Nexxen?Nexxen is at the forefront of flexible advertising, harmonized through data. We empower advertisers, agencies, publishers, and broadcasters globally to leverage data and advanced TV in meaningful ways. Our comprehensive technology suite includes a demand-side platform (DSP) and a supply-side platform (SSP), with the Nexxen Data Platform as its foundation.Why join Nexxen?Join a global team that is reshaping the advertising landscape with our innovative and flexible solutions. At Nexxen, employees are encouraged to embody the Nexxen Way—our commitment to being Customer Centric, fostering a Curious Mindset, and promoting Collaboration without Ego.Your Safety is Our PriorityWe prioritize the safety and well-being of our current and prospective employees. Be aware of an increase in online scams and fraudulent job postings. Nexxen will never ask for payment as a condition of employment or promote dubious financial schemes. If you receive any suspicious messages or job postings claiming to be from Nexxen, please contact us at infosec@nexxen.com for verification.About the RoleNexxen is seeking a dynamic Marketplace Deals Manager to join our EMEA Demand team. In this pivotal role, you will spearhead the growth of our advanced CTV and programmatic solutions by devising and executing strategies that align premium supply with high-value demand. You will act as a crucial link between our Supply and Demand organizations, working closely with Business Development, Sales, Operations, Product, and Product Marketing teams to achieve impactful results for our clients and partners.Key ResponsibilitiesGain an in-depth understanding of Nexxen’s exchange dynamics—who is buying what, how, when, and at what value.Collaborate with cross-functional teams to optimize our supply and demand strategies.

Join our team at Vuori as a passionate and results-oriented Marketplace Manager who will drive our expansion across Europe by spearheading our strategy, operations, and optimization on the Zalando Marketplace. As Europe plays a pivotal role in our international growth, this position is essential for developing our approach within this vital channel.The Marketplace Manager will be accountable for the strategic and operational oversight of Zalando in Europe, managing performance from start to finish. This includes collaboration on product assortment, crafting market-specific strategies, identifying customer trends, and optimizing performance to foster growth, including attracting new customers.This role reports directly to the General Manager for Europe and collaborates closely with functional leaders at our headquarters as well as key teammates within Zalando. The ideal candidate will possess marketplace experience (specifically with Zalando), have a strategic mindset while also being operationally savvy, and be willing to engage directly in execution.Key Responsibilities:Oversee and manage all Zalando marketplace operations, ensuring top performance in product listings, stock availability, pricing, and promotions.Drive growth in GMV, revenue, margin, and customer engagement.Continuously monitor performance to enhance Vuori’s positioning with a brand-forward perspective, analyzing key performance indicators and providing regular reports to senior leadership.Develop and execute marketplace growth strategies aligned with our European commercial objectives.Define product assortment, category expansions, and customer acquisition initiatives.Act as the primary contact for all internal and external inquiries related to marketplace activities.Manage marketing budgets for the marketplace, ensuring optimized spending that yields measurable ROI and actionable insights, while improving visibility and conversion rates.Uphold taxonomy, categorization, and merchandising standards.Support the long-term development and scaling of local marketplace operations.Explore new marketplace opportunities, channels, and monetization strategies.

Why Join PlayStation?At PlayStation, we pride ourselves on being not just the ultimate destination for gaming but also the premier workplace. As a global leader in entertainment, we are behind the PlayStation family of products and services, which includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed software titles from PlayStation Studios.We are committed to fostering an inclusive environment where all employees feel empowered and diversity is celebrated. We invite individuals who are passionate about innovation, technology, and gaming to explore our openings and join our expanding global team.PlayStation is a subsidiary of Sony Group Corporation, enhancing our reach and innovation in the entertainment industry.Position Overview: Senior Technical Accounting ManagerLocation: London, UK (Hybrid)The Senior Technical Accounting Manager is a pivotal role where you will lead technical accounting initiatives to ensure compliance with applicable accounting standards and regulations. Reporting to the Director of Technical Accounting, Finance Governance, and Compliance, you will play a key role in our financial governance.Your responsibilities will include:Aligning, documenting, and maintaining accounting policies.Assessing accounting treatments and drafting comprehensive memorandums.Adopting new accounting standards, including ESG considerations.Coordinating with the "deals desk" to evaluate significant contracts and their accounting implications.Providing technical accounting insights for M&A activities, including contract reviews.Building cross-functional relationships to gather relevant details for accounting assessments.Collaborating with local and group external auditors during memorandum reviews.Reviewing and evaluating the assumptions used in estimations.Serving as the primary accounting contact for legal matters.Assisting FP&A and planning teams in forecasting and budgeting impacts due to accounting treatments.Executing SOX controls related to technical accounting activities.Addressing ad-hoc technical accounting inquiries.

HUMAN is looking for a Technical Account Manager to join the team in London, UK. This position centers on supporting customers throughout their journey, focusing on real-time client protection and ensuring customers gain meaningful value from HUMAN’s solutions. The role covers the full customer lifecycle, from onboarding to ongoing relationship management. Technical Account Managers at HUMAN serve as trusted partners to clients, combining technical knowledge with strong organizational skills. The position requires balancing multiple priorities, acting as the main point of contact for assigned accounts, and advocating for customer needs within the company. Building strong connections with clients helps shape HUMAN’s product direction, ensuring customer feedback influences both immediate and long-term improvements. Key Responsibilities Focus on customer satisfaction, retention, and building referenceable relationships across all assigned accounts. Serve as the primary contact for customers, developing and maintaining strong partnerships to support long-term success. Work with support teams to deliver high-quality service and act as the escalation point for customer issues. Collaborate with Sales, Tech Support, R&D, Finance, Product, and executive leadership to ensure a smooth customer experience. Gather and share customer feedback, advocating for product and service enhancements. Lead educational sessions and create materials to help customers understand and use HUMAN’s products effectively. Quickly learn about HUMAN’s Enterprise Security solutions, including Bot Defender, Code Defender, Credential Intelligence, and Account Defender, to support the Customer Success team. Organize and lead Executive Business Reviews with key customers and HUMAN stakeholders, including both leadership and technical teams. Requirements 5-7 years of client-facing experience in a similar role, with a proven record of managing and nurturing customer relationships.

Join carwow as an Account Manager and take your career to the next level! In this pivotal role, you will be responsible for cultivating strong relationships with our clients, ensuring their needs are met and exceeded. You will act as the primary point of contact, guiding clients through our offerings and ensuring their success with our platform.

Join Datadog as a Technical Account Manager II where you will play a crucial role in ensuring our clients achieve success with our platform. Your expertise will empower clients to utilize our tools effectively, enabling them to monitor and optimize their applications and infrastructure.In this position, you will collaborate closely with clients to understand their technical requirements and provide tailored solutions. You will also work with cross-functional teams to address client needs, ensuring their satisfaction and enhancing their experience with our products.

Why Join Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services. Our approach is not just incremental; we are transforming the entire process from end to end. By leveraging cutting-edge AI technology, a robust enterprise platform, and profound industry expertise, we are redefining the future of knowledge work for years to come.This is an exceptional opportunity to contribute to the growth of a generational company at a pivotal moment. With over 1000 customers spanning more than 60 countries, a strong product-market fit, and top-tier investor backing, we are rapidly scaling and creating a new market category. Our work is ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We operate with speed, intensity, and a strong sense of ownership over the challenges we face—from initial concepts to long-term solutions. We maintain close relationships with our customers—from leadership to engineering—and collaborate to address real issues with urgency and care. If you excel in uncertain environments, strive for excellence, and want to help shape the future of work alongside others who elevate the standard, we invite you to build with us.At Harvey, we are writing the future of professional services today—and we are just getting started.Role OverviewAs Harvey continues to expand its customer offerings for strategic clients, we are seeking a Technical Account Manager to join our Customer Success team. This position will act as a high-touch, technically skilled support resource for our most strategic customers, addressing complex, urgent, and sensitive issues swiftly and expertly.The Technical Account Manager will enhance Harvey’s post-sale support by closely collaborating with Customer Success Managers and internal teams to provide exceptional technical assistance, proactive incident management, and effective customer communication. This role is perfect for someone who thrives in high-pressure situations, enjoys in-depth problem-solving, and is dedicated to delivering a world-class customer experience.

Relay is growing quickly in the logistics sector, backed by a $35 million Series A, currently the largest in European logistics. With a team of about 110, including many engineers, product specialists, and data analysts, Relay aims to reshape how goods move in e-commerce. The company’s mission: remove barriers so delivery costs never limit what can be sold online or who can participate in online shopping. About the Team Approximately 110 team members, with strong representation in engineering, product, and data Over 45 advanced degrees in computer science, mathematics, and operations research Detailed management of thousands of data points for every parcel A culture built on first-principles thinking, feedback, and ongoing experimentation Role Overview: Sortation Marketplace Operations Manager This senior position sits within the Sortation Squad and reports to the Director of Sort, Mobeen Warraich. The role focuses on the marketplace layer that supports Relay’s sorting network. The main responsibility: ensure every sort site has the right number of Warehouse Operatives, on time and ready to work. What You Will Do Design and implement marketplace systems to support site managers and shift leads Forecast staffing needs for each sort site Source and secure labor to meet operational demands Establish recovery plans for unexpected changes or disruptions Work closely with the engineering team (led by Dragos Popa) and a dedicated data analyst This is a strategic role, not a floor-based position. As Relay’s sorting operations grow, the scope and influence of this role will increase. Location London - On-site

Motorway connects private car sellers with over 7,500 dealers across the UK, providing an online marketplace for used vehicles. Since launching in 2017, the company has raised £143 million in Series C funding and continues to expand, aiming to create the most trusted platform for buying and selling cars in the country. Role overview This Project Manager position sits within the Marketplace Trust function and runs for a fixed term of nine months. Based in London, the role focuses on leading projects that strengthen trust and integrity across the Motorway platform. The Project Manager will work closely with data, legal, and product teams to identify risks, develop solutions, and maintain user confidence. This position offers the chance to make a direct impact on platform reliability during a period of significant growth for Motorway. What you will do Oversee end-to-end delivery of Marketplace Trust projects, from defining scope and setting timelines to establishing success metrics and allocating resources. Develop a strong understanding of the main threats to user trust and translate those insights into clear, actionable project plans. Collaborate with the data team to analyze trends related to trust, supporting senior leadership in decision-making. Report project progress, risks, and dependencies directly to senior leaders, ensuring high visibility for your work. Work with the Head of Legal & Risk to highlight team achievements and expand the influence of Marketplace Trust initiatives across the company. Engage with both internal and external stakeholders to ensure trust is reflected in daily operations, decisions, and accountability processes. Assist in creating and rolling out internal training programs focused on marketplace trust topics. Location This role is based in London. Onsite or hybrid working arrangements may be available, depending on company policy. Contract details This is a 9-month fixed term contract.

Join our dynamic team at Released as a Technical Account Manager for the EMEA region. In this pivotal role, you will be the primary point of contact for our esteemed clients, ensuring their technical needs are met and exceeded. You will facilitate communication between clients and our internal teams, driving customer satisfaction and technical success.Your ability to understand complex technical challenges and deliver tailored solutions will be key to helping our clients thrive. If you are passionate about technology and client success, we want to hear from you!

About HighspotHighspot is at the forefront of transforming how organizations enhance their sales productivity. Our mission is to revolutionize the sales enablement landscape, empowering millions to work more effectively. We are dedicated to creating remarkable software infused with innovation and purpose. A great workplace is not just defined by the tasks at hand, but also by the values we uphold and how they resonate in the real world. With a strong emphasis on fostering equitable work environments, we strive for a culture where every employee experiences a profound sense of belonging and feels empowered to drive change, both personally and professionally.About The RoleEmbark on an exciting career journey as a Technical Account Manager, where your efforts will directly contribute to the success stories of our most significant clients. As an essential bridge between our cutting-edge software solutions and our esteemed customers, you will provide tailored product insights that align with their business objectives. Your role will involve delving into their technical needs, cultivating strong relationships, and advocating for their achievements using our products.

About Checkout.com Checkout.com builds digital payment solutions for businesses including eBay, ASOS, Klarna, Uber Eats, and Sony. The platform processes billions of transactions each year, focusing on speed, reliability, and simplicity for online payments. With 19 offices across six continents, Checkout.com’s headquarters are in London. The company values a diverse team and a collaborative culture, always working to advance fintech and deliver strong results for clients. Role Overview: Senior Technical Account Manager The Senior Technical Account Manager joins the Enterprise Technical Account Management (TAM) team to build and strengthen relationships with strategic clients. This role combines technical know-how with a consultative approach, helping clients get the most from their payment solutions and ensuring their ongoing satisfaction. Main Responsibilities Serve as the main technical contact for key clients, building and maintaining strong partnerships. Understand each client’s business needs and goals, and proactively optimize their payment solutions to support adoption and engagement. Offer technical support by troubleshooting and resolving client issues quickly, keeping payment services running smoothly. Assist with upselling by leading product demonstrations and technical training sessions, and keeping clients updated on new features. Oversee project management for new payment solution integrations and technical migrations as clients grow with Checkout.com. Location: London

About UsAt Olsam, our mission is to nurture and expand brands that resonate with customers, fostering trust and value. We focus on acquiring and scaling category-leading brands, maximizing their potential by broadening their reach across international marketplaces and channels, optimizing operations, and spearheading product innovation.With a remarkable team spread across four continents and representing 15 nationalities, we collectively boast over 50 years of e-commerce expertise. We’re not merely building brands; we’re crafting the future of global consumer goods. We invite ambitious, driven individuals to join us—are you ready to make an impact? Let’s connect.Your Role at a GlanceWe are seeking an outstanding Head of Marketplaces to lead and expand our global marketplace business. This pivotal role encompasses full accountability for the performance, strategic direction, and long-term value creation across all marketplace channels, with a primary focus on Amazon, alongside Walmart and other regional or category-specific platforms.As a senior leader reporting directly to the Executive team, you will oversee P&L performance while establishing the capabilities, systems, and team necessary for global business scalability.Key to your success in this role will be:Achieving market-leading, profitable growth across all marketplace channels, showcasing comprehensive P&L ownership.Crafting and implementing a coherent, scalable global marketplace strategy that aligns with broader company and omnichannel goals.Developing an exemplary marketplace operating model and...

Join Datadog as a Senior Manager of Technical Account Management (TAM) for the EMEA region. In this pivotal role within our rapidly expanding Technical Post Sales (TPS) Team, you will lead and develop a team of first-line leaders and skilled TAM professionals. These technical experts deliver exceptional 'white glove' services to our largest clients, ensuring they effectively adopt and maximize the use of Datadog's extensive suite of products and features. As a TAM, you will be recognized as a trusted advisor, bridging the gap between IT Operations and business value.This hands-on management position encompasses overseeing customer-facing activities and engagements for key accounts across EMEA, while promoting our TPS offerings throughout the region.At Datadog, we cherish our office culture, which fosters collaboration and creativity. Our hybrid workplace model enables our team members to achieve a work-life balance that suits their individual needs.

About the RoleWe are seeking a seasoned Technical Account Manager to oversee and nurture our relationships with Payment Gateway merchants. The ideal candidate will possess a robust background in the payments and fintech sector, exceptional English communication skills, and the capability to collaborate effectively with merchants, product, tech, and compliance teams. Key Responsibilities:Foster and maintain client relationships at an institutional level.Develop personal connections with clients based in the UK.Address and manage daily requests and issues from clients.Assist the team in achieving growth and meeting targets.