Game & UA Analytics — Client Services

YOUR ROLEWe are seeking an enthusiastic Game & User Acquisition (UA) Analytics Specialist to join our team as we unveil an innovative client-focused analytics service. This initiative aims to provide game studios with complimentary diagnostics and actionable strategies. Key deliverables include 1–2 revenue-oriented A/B tests, live operations support, user ac…

The Insights team at Riot Games plays a pivotal role in enabling informed decision-making through data. Our multidisciplinary group comprises scientists, consultants, and strategists from various fields, united by a shared passion for gaming and a commitment to representing the diverse experiences, behaviors, and needs of gamers globally. We are dedicated to supporting Riot's mission of putting players first.As part of Riot's Publishing team, we are establishing a new function focused on email and campaign analytics aimed at enhancing player engagement and retention. We are looking for a Growth Marketing Analytics Lead to build and scale our measurement, optimization, and forecasting capabilities for email, push notifications, and multi-channel campaigns. This role is essential in bringing analytical rigor to our marketing initiatives, informing data-driven strategies that drive player growth. As the inaugural leader in this function, you will be instrumental in setting up processes for capturing, analyzing, and leveraging insights to expand Riot's global outreach. You will collaborate closely with Growth Marketing Leads, global publishing teams, and game product managers, reporting to a senior Publishing/Esports Insights lead. This hybrid position allows for a mix of onsite work in Santa Monica, CA, and remote flexibility.

The Trade Desk is seeking a Director of Client Services focused on the automotive sector in Los Angeles. This leadership position involves managing a team that supports automotive clients, with an emphasis on building strong partnerships and delivering clear results. Role overview This role centers on guiding a client services team that works specifically with automotive brands. The Director will play a key part in shaping how the team collaborates with clients and ensures their needs are met. What you will do Lead, mentor, and develop a team dedicated to serving automotive clients. Work directly with automotive brands to help them meet their objectives using programmatic advertising solutions. Ensure clients receive high-quality service and strategic support to drive satisfaction. Identify and support growth opportunities, deepening client engagement where possible. Requirements This position requires experience in client services, leadership skills, and familiarity with the automotive industry and programmatic advertising. Strong relationship-building abilities and a track record of supporting business growth are important for success in this role.

Position Overview As the Group Director of Growth Analytics, you will lead the Client Solutions and Analytics team for a distinguished portfolio of clients. Your focus will be on developing, scaling, and refining an integrated approach to campaign execution and evaluation across various channels. You will also mentor your team to ensure all client deliverables are met with excellence. Key Responsibilities Create tailored measurement strategies for clients. Oversee daily workflow and deliverables related to Business Intelligence and Accountability for clients. Present research findings and analytics to clients, emphasizing actionable insights and strategic recommendations, supported by your team. Keep clients informed about new measurement methodologies, including digital optimization and cross-channel attribution, and manage vendor relationships as needed. Lead and train the Business Intelligence and Accountability team in media mathematics and analytics fundamentals. Ensure best practices are applied in analytics approaches. Align Ad Operations processes with client expectations. Collaborate proactively with internal teams to foster a data-driven approach to Strategy, Communications Design, and Partnerships. Work alongside Client Advice and Management to identify how to better serve client needs and contribute to business development efforts. Required Skills and Experience Extensive experience with automation, business intelligence platforms, digital activation, programmatic advertising, and Data Management Platforms (DMPs), with a clear point of view on each. Strong background in digital marketing technologies, such as DCM, Sizmek, Google Analytics, and IAS. Proficient in Tableau and SharePoint or other data visualization and dashboard tools. Able to thrive in a team environment, managing multiple projects and meeting tight deadlines under pressure. Demonstrated ability to cultivate and maintain professional relationships with clients, colleagues, and vendors. Desired Skills and Experience 15+ years in an integrated planning role within media, publisher/vendor, or communications sectors (digital, content); ideally 8+ years of management experience. Experience with industry tools such as Syndicated Consumer (e.g., Simmons, MRI) is a plus.

At Riot Games, our Insights team is dedicated to enabling Rioters to make informed, player-centric decisions. We are a diverse group of scientists, strategists, and consultants committed to advocating for players globally through comprehensive analysis, insightful framing, and impactful storytelling. The PubSports division plays a crucial role in bridging Publishing, Esports, and Player Platform, creating a vibrant ecosystem that connects players with League of Legends both in-game and out. Publishing manages Riot’s brand and spearheads marketing, creative, community, and influencer initiatives.Esports develops competitive experiences that enhance and expand the player community.Player Platform facilitates how players access and engage with our games. We are currently forming a specialized PubSports Insights team dedicated to League of Legends, focusing on a deep understanding of player engagement within this ecosystem. As a Principal Insights Analyst, you will serve as a leader in both strategy and craft, guiding analytical direction, establishing scalable frameworks, and elevating the standards for clarity and impact within the discipline. You will collaborate closely with senior leaders across functions to ensure we are addressing the right questions, aligning on measurable outcomes, and translating insights into actionable strategies. Your contributions will influence audience strategies, regional investment decisions, product opportunities, and the long-term health of our ecosystem, ultimately enhancing the PubSports experience for League players worldwide.

As an Associate in Client Services at Third Bridge, you will play a pivotal role in delivering exceptional service to our clients. Your responsibilities will include coordinating client interactions, managing inquiries, and ensuring the highest standards of client satisfaction. This is an excellent opportunity for individuals looking to begin their careers in a dynamic environment.

Riot Games is seeking a Sourcing & Analytics Manager to join the procurement team in Los Angeles. This position combines direct sourcing responsibilities with a strong emphasis on analytics and business intelligence. The manager will play a central role in shaping sourcing strategies through hands-on project work and data-driven insights. Key responsibilities Lead end-to-end sourcing projects focused on services Build and improve analytical frameworks that support decision-making Act as a primary connection between data teams and procurement leadership Translate data into clear, actionable recommendations for sourcing strategy Location This position is based in Los Angeles, USA.

Role overview The Director of Client Services for Stadiums & Arenas at AXS leads a team responsible for shaping the customer experience across several venues. The focus is on delivering reliable, high-quality service to clients and stakeholders throughout the live entertainment sector. What you will do Guide and support a client services team to ensure smooth daily operations and build strong relationships with clients. Create and execute strategies aimed at improving client satisfaction and driving business growth. Collaborate with internal departments and external partners to address client needs and uphold high service standards. Requirements Proven experience in client services, preferably in entertainment or venue management. Demonstrated leadership and team management skills. Clear and effective communication skills. Ability to work well with both internal teams and external partners. Interest in the entertainment industry. Location This position is based in Los Angeles, CA.

At SAGO, we are a global leader in market research and data solutions, dedicated to bridging the gap between human insights and business challenges. As the world evolves, SAGO is elevating its offerings, continuously redefining our solutions to surpass our clients' expectations, delivering insights that are smarter, faster, and simpler to access.We are a dynamic team of innovators, strategists, and problem solvers, motivated and inspired thinkers who celebrate our achievements. We pride ourselves on being vibrant leaders who empower our colleagues and drive innovation in the Market Research industry. Our curiosity fuels our pursuit of new ways to adapt and evolve. We are bold thinkers and authentic team members who show up as our true selves every day, embracing new ideas and perspectives because we believe they are valuable.We are currently looking for a Client Service Representative to join our team, helping to create an engaging, dynamic, and inclusive atmosphere. This role focuses on maintaining a workplace that is Fast, Fun, Friendly, and Professional, emphasizing exceptional verbal and written communication skills. While some flexibility in scheduling is appreciated, weekend availability is typically not required. The position requires in-person work and prioritizes delivering outstanding hospitality experiences to our clients and participants.Key Responsibilities:Provide on-site support to clients, ensuring a high-quality hospitality experience.Welcome participants and clients, establishing a friendly yet professional relationship.Verify project materials for accuracy and completeness.Assist with audio and video recording tasks.Undertake various administrative, reception, and hospitality duties as needed.

About Pearpop:At Pearpop, we are revolutionizing the way brands leverage creators to connect with and engage new audiences. As a comprehensive creative partner, we integrate creative strategy, creator curation, and media amplification to produce culturally resonant content that delivers measurable results. Our approach is grounded in data, ensuring that every campaign is not only impactful but also seamlessly executed, whether as a standalone creator solution or an extension of your team.Working at PearpopJoin our dynamic and passionate team of creative thinkers at Pearpop, a rapidly growing startup that thrives on high performance. We offer competitive salaries, equity options, comprehensive health and dental insurance, a 401(k) plan, and unlimited paid time off. This hybrid position is based in our Los Angeles headquarters, where you can enjoy a fully stocked kitchen with snacks, beverages, and cold brew coffee.Key ResponsibilitiesForge and maintain meaningful relationships with key accountsDrive revenue growth through long-term partnerships and account expansionDirect strategies and tactics for KPI alignment with financial goals including revenue and ROIOversee the entire account management process, including sales, communications, and negotiationsCollaborate with Account Managers, Creator Partner Managers, and Revenue OperationsUtilize marketing materials and research to support clients in achieving their goalsWork with various internal teams to deliver innovative solutions for clientsProvide comprehensive reporting and forecasts using industry analysis and client growth plansSupport clients throughout the campaign lifecycle from pre-launch to post-campaign analysisBecome an expert in Pearpop’s execution process to effectively launch campaigns

Role overview Riot Games seeks a Staff Software Engineer to help develop the Riot Client Publishing Platform in Los Angeles. This platform serves as the main entry point for millions of players accessing games like League of Legends and VALORANT. The role centers on building and refining the software that allows players to discover, install, and interact with Riot’s titles. What you will do Enhance the Riot Client, with a focus on game distribution, content publishing, and social features. Lead projects that benefit both player-facing experiences and internal development teams. Foster a collaborative approach within the desktop software engineering group. Partner with colleagues to deliver features that improve how players access and enjoy Riot’s games. Impact This position has a direct effect on the experience of millions of players worldwide. The software built in this role also supports other game teams at Riot, helping them deliver new content and features more efficiently. Location This role is based in Los Angeles, USA.

Join pearpop as a Manager of Client and Creator Services, where you will play a key role in cultivating relationships, enhancing client satisfaction, and driving strategic initiatives. You will lead a dynamic team focused on delivering exceptional service and support to our clients and creators.

Location: Los Angeles, CACompany: AXS AXS connects fans with live entertainment by selling tickets for concerts, festivals, sports, and theater at well-known venues. Since 2011, the company has focused on improving how fans discover events, choose seats, and experience live shows. AXS continues to advance technology and streamline the ticketing process across the industry. Role overview The Director of Client Services - Stadiums & Arenas manages the daily operations of the Client Services Team dedicated to stadium and arena clients. This position leads senior staff, upholds company policies, and ensures compliance with best practices for both configurations and financial processes. The director supports onboarding of new clients, oversees hiring and training, and takes part in major departmental projects. Reporting to the General Manager of Stadiums & Arenas, this leader helps plan and execute department strategies. What you will do Address escalated product and service issues, build strong client relationships, and maintain high service standards across the team. Oversee the Client Services portion of onboarding for new stadium and arena clients, including contract review, event and fee rule setup, and initial system configuration. Lead special projects, division initiatives, custom configurations, and the rollout of new products or processes that impact clients. Recruit, hire, and onboard Client Services staff at all levels. Provide training, assign responsibilities, coach, counsel, and manage performance, including evaluations and compensation discussions. Enforce company policies and procedures. Communicate best practices and financial standards to clients, and ensure staff implement and validate these standards. Establish and reinforce productivity metrics and performance standards throughout the team.

Are you a dedicated professional looking for an exciting career that provides flexibility and opportunities for advancement? Join us at A. O. Garcia Agency! With the ability to work from home and a flexible schedule, you can effectively balance your personal and professional commitments while growing your career.In this critical role, you will play an essential part in ensuring the financial security of families.Key Responsibilities:• Conduct virtual consultations with clients.• Analyze client needs and provide tailored solutions.• Build lasting relationships with clients through regular follow-ups.• Handle administrative tasks such as note-taking and appointment scheduling as needed.Benefits Include:• No cold calling• Access to a qualified lead program• Opportunities for advancement based on performance• Weekly pay• Comprehensive mentorship and training• Access to industry-leading tools and technology• Work from home with web conference-based presentationsWe are seeking candidates who are:Passionate, Competitive, Motivated, Reliable, Diligent, Adaptable, Flexible, and Eager to Learn.If you are a highly motivated team player, we encourage you to apply!*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Are you an avid video game enthusiast with a passion for gaming news? Join our dynamic team at MXDWN Games, where we are on the lookout for dedicated gamers and talented writers who can capture the latest trends and updates in the gaming community. We aim to provide our readers with the most exciting and relevant gaming news from around the globe.Your articles, ranging from 400 to 500 words, will reach a vast audience of gaming aficionados daily.We require strong English writing skills, familiarity with WordPress, and a commitment to producing content consistently. Please note that this is an unpaid internship opportunity.If you possess the creativity and passion necessary to contribute to an innovative project in the gaming sector, we want to hear from you! Reach out to us at r.casella10@gmail.com and share your story.To apply, please send your resume and a writing sample to Rolando Casella at r.casella10@gmail.com.

At TapBlaze, we are an innovative independent game studio renowned for creating Good Pizza, Great Pizza, a beloved character-driven simulation game that has fostered a vibrant global community. Our games thrive for years, necessitating a consistent narrative, character development, and tone across regular live updates, seasonal events, and platform releases. We are currently on the lookout for a passionate Game Writer to contribute to the engaging storytelling within the Good, Great universe.About The RoleAs a Game Writer, you will play a crucial role within our creative team. Your responsibilities will include crafting character dialogue, storylines, and in-game experiences for titles like Good Pizza, Great Pizza and Good Coffee, Great Coffee. Your writing will captivate our dedicated player community, encouraging their continued engagement. This is a hands-on role where you will be responsible for generating content for live updates, seasonal events, and future releases, all while maintaining the warmth and humor our players cherish.ResponsibilitiesStory & Content DevelopmentCraft engaging event narratives and seasonal arcs, character dialogue, story beats, and in-game narrative moments.Create story content that enhances gameplay pacing and enriches player experience.Strike a balance between humor, warmth, and emotional depth while ensuring clarity and consistency.Narrative QualityEnsure narrative logic, character consistency, and tone are upheld across all story content.Keep characters true to their established personalities and motivations.Identify and rectify narrative issues before content undergoes review or release.Cross-Team CollaborationCollaborate closely with Game Designers to weave narrative elements into mechanics and events.Partner with the art team to ensure visual storytelling aligns with character portrayal and thematic elements.Coordinate with the community team to ensure narrative tone resonates with player expectations.What We're Looking ForA creative thinker who can connect seemingly disparate ideas into a cohesive narrative.Demonstrated skills in character development and world-building.A strong understanding of character voice, motivation, and emotional continuity.

Role overview Riot Games is seeking a Software Engineer for the Riot Client Publishing Platform team. This group creates and maintains the desktop client that serves as the main gateway for millions of players accessing Riot’s games. The Riot Client enables discovery, installation, authentication, patching, and launching for popular titles including League of Legends, VALORANT, Teamfight Tactics, Wild Rift, and Legends of Runeterra. What you will do Build and enhance desktop software used by more than 100 million players globally Develop features that allow players to discover, install, and launch Riot’s games Contribute to the systems supporting authentication, installation, and patching within the client Help players explore new games, unlock content, and connect more deeply with the Riot ecosystem Work closely with the Riot Client team and report to the Engineering Manager Team focus The Riot Client team shapes the first experience players have with Riot’s desktop games. This platform acts as a central hub for all desktop titles, guiding players as they choose what to play, how to play, and whom to play with. The team values strong technical skills and encourages engineers to investigate new technologies and tackle broad technical challenges. Locations Los Angeles, USA Mercer Island, USA

Join Reddit as a Senior Client Partner for Mid-Market Services where you will play a pivotal role in driving growth and building strong client relationships. You will be responsible for strategizing and executing innovative solutions for our mid-market clients, ensuring they derive maximum value from our platform. Your expertise in digital marketing and client management will help enhance our service offerings.

Join axs as a Client Services Manager specializing in Theaters and Residencies, where you will lead customer support initiatives and ensure exceptional client satisfaction. In this dynamic role, you will work closely with theater management and residency partners to enhance service delivery, resolve inquiries, and foster long-term relationships.

destinationknot is looking for a Remote Client Services Vacation Coordinator based in Los Angeles, California. This position centers on helping clients plan their vacations, from gathering trip details to managing each step of the travel process. The work is fully remote, with flexible scheduling and support provided throughout. What you will do Guide clients through vacation planning, answering questions and providing regular updates. Research destinations, accommodations, and activities tailored to client interests. Organize and track trip details and preferences. Create and update itineraries and related documents. Maintain accurate client profiles and keep internal systems current. Coordinate schedules and follow up to keep planning on track. Assist with bookings and provide administrative support as needed. Take on additional customer service and coordination tasks as assigned. Requirements Strong organizational skills and attention to detail. Clear written and verbal communication. Comfort working independently in a remote setting and managing time effectively. Experience with online platforms and digital tools. Background in customer service or administrative work is preferred. Reliable, professional, and proactive in client follow-up. Work environment Fully remote role based in Los Angeles, California. Flexible scheduling options. Comprehensive training and ongoing support. This role offers the chance to build skills in client services and travel coordination while helping clients plan memorable vacations.