Launch Manager at Truemed

Role ObjectiveAs a Launch Manager at Truemed, you will be instrumental in enabling high-growth and complex merchants to fully leverage our platform. Collaborating closely with enterprise-level brands, you will facilitate the integration of HSA/FSA eligibility into their commerce infrastructure, enhance the customer journey, and align our technology with thei…

The RoleAs a Data Analyst at Truemed, you will play a pivotal role in bridging the gap between data and strategic decision-making. Your expertise will transform raw data into insightful reports and analyses that fuel our operations. You will be responsible for building dynamic dashboards, clarifying KPIs, and providing the ad hoc analyses that our Go-To-Market and Operations teams depend on for informed decision-making.Your ability to convert data into actionable insights is crucial. This requires a solid technical foundation to write SQL queries and navigate our data ecosystem, coupled with the communication skills necessary to empower our teams and drive impactful actions. You will report directly to Jordan, our Analytics Manager, and collaborate closely with Emily, the VP of Finance.What You’ll DoCreate and maintain interactive dashboards that offer leadership a real-time snapshot of essential business metrics: revenue, merchant performance, transaction volume, and customer insights.Provide ad hoc analyses for Go-To-Market and Operations teams, translating complex business inquiries into clear insights and actionable recommendations.Collaborate with Jordan and cross-functional teams to prioritize and execute analytical projects effectively.Develop and sustain datasets and models that enable business teams to access insights independently.Leverage AI tools to enhance efficiency, automate routine analyses, and focus on high-impact work.What We’re Looking For2-4 years of experience in a data analytics role.Proficient in SQL with the ability to independently query, validate, and explore data without requiring engineering support.Strong familiarity with at least one BI tool (such as Omni, Looker, Metabase, Tableau, etc.). You should have experience creating dashboards from the ground up that drive decisions.Excellent communicator who can effectively engage with both technical and non-technical stakeholders.Proactively investigate data to reveal hidden insights and opportunities for substantial business enhancements.Basic understanding of dbt and modern data stack concepts to collaborate effectively with data and engineering teams.LogisticsLocation: Preference for Los Angeles or Austin.About TruemedAt Truemed, we are dedicated to reversing chronic illness to levels seen in the 1970s, making Americans healthier and enhancing their quality of life.

Role Overview truemed is hiring an Affiliate Marketing Manager to build and manage affiliate marketing programs. This role is based in Los Angeles, CA or Austin, TX. What You Will Do Develop, launch, and refine affiliate marketing strategies that support company goals Identify and recruit new affiliate partners Monitor and analyze affiliate performance metrics Maintain and strengthen relationships with existing affiliates Work to expand truemed’s brand presence across digital channels What We Look For Experience in digital marketing, especially affiliate program management Strong analytical skills for interpreting performance data Ability to build and manage partnerships Comfort working with multiple digital platforms If you enjoy building affiliate programs and working with digital partners, truemed would like to connect.

Role ObjectiveThe Senior Customer Success Manager plays a pivotal role in ensuring the seamless onboarding and long-term success of our esteemed health brand partners, including Peloton, ARMRA, and Sleep Number, on the Truemed platform. This position primarily focuses on enabling merchants to efficiently accept HSA and FSA payments from customers, necessitating a smooth implementation process. Beyond initial activation, the role emphasizes maximizing partner revenue and engagement by optimizing the use of Truemed’s features over time.Collaboration with Truemed’s growth marketing team is vital, as this role will spearhead co-marketing initiatives aimed at enhancing customer awareness and adoption of HSA and FSA payment options. Additionally, the manager will devise data-driven campaigns designed to increase transaction volume and enhance merchant ROI, continuously analyzing performance to identify optimization opportunities. This cross-functional approach guarantees that each merchant's success is effectively launched and sustained through strategic marketing, ongoing analytics, and collaborative efforts.Key ResponsibilitiesOnboard New Merchants: Lead the comprehensive onboarding process for high-impact merchant partners, ensuring that technical integration and marketing activation are executed seamlessly. Collaborate with the growth marketing team to design and implement campaigns that promote awareness and adoption of Truemed’s offerings from day one.Foster Merchant Relationships: Post-onboarding, the focus shifts to providing exceptional service to our key customers. This includes educating merchants on best practices, gathering feedback for product and marketing improvements, and building trust-based relationships that drive long-term loyalty. Ongoing collaboration with growth marketing ensures sustained campaign support and performance optimization.Drive Revenue Growth: Play a crucial role in proactively identifying and executing strategies to enhance revenue growth. This involves analyzing market trends, identifying new opportunities, and ensuring that each partner fully capitalizes on the potential of the Truemed platform.

At Truemed, we're dedicated to empowering individuals to take charge of their health by unlocking pre-tax HSA/FSA funds for preventive care. Our innovative payments infrastructure seamlessly connects health and wellness merchants to billions of dollars in tax-advantaged consumer spending, enabling effortless HSA/FSA transactions at checkout across Shopify storefronts, direct integrations, and emerging platforms.As a Product Manager on the Merchant Payments & Integration team, you will be pivotal in guiding merchants from their initial API call to their first sale, while overseeing ongoing payment operations, revenue reconciliation, and driving the growth of our platform ecosystem. You will collaborate closely with a technical engineering team to enhance the developer experience, improve payment infrastructure, and create merchant-facing tools that empower our partners to operate with confidence.We seek an individual with a technical background who can effectively communicate with engineers and the development teams of our merchants, while also possessing strong customer empathy. You should excel at translating complex integration challenges into clear specifications and transforming a merchant's operational challenges into well-defined product initiatives. While experience in payments is advantageous, the ability to quickly grasp domain-specific language and foster trust with technical stakeholders is essential.

The RoleAt Truemed, we empower individuals to take charge of their health by unlocking pre-tax HSA/FSA funds for preventive care. Our payment infrastructure seamlessly connects health and wellness merchants to billions of dollars in tax-advantaged consumer spending, facilitating smooth HSA/FSA transactions during checkout across various platforms including Shopify storefronts and direct integrations.As a Product Designer at Truemed, you will play a pivotal role in crafting exceptional user experiences across four primary product surfaces: the consumer checkout and qualification process, the merchant platform and dashboards, the Truemed marketplace, and tools for Clinical Providers. Collaborating closely with our design engineer, you will oversee the entire design process, from user research and problem definition to rapid prototyping and implementation of product enhancements that drive conversion rates, merchant NPS, and consumer trust.We seek a designer with a deep passion for health and wellness. You leverage AI as a fundamental tool in your workflow, initiating your design process with a large language model (LLM) to clarify user intent, draft interaction flows, and identify edge cases before transitioning into prototyping tools such as Cursor or Claude Code, ultimately refining your designs in Figma. Your efficiency stems from utilizing the best tools available, not from shortcuts. While you have strong opinions on interaction design and visual aesthetics, you remain flexible when data or user feedback suggests otherwise.This position is not merely about receiving specifications and enhancing their aesthetics. You will engage in thorough research to understand user needs, shape product development, and advocate for the importance of intricate details. If you aspire to take ownership of the design function in a company whose products significantly impact how individuals manage their health expenditures, this is the opportunity for you.What You Will DoLead the design process end-to-end for projects across all product surfaces, ensuring a thorough and iterative approach from problem identification to launch.Utilize an LLM to clarify user dilemmas, draft interaction flows, and quickly align with product managers and engineers before delving into visual design.Employ AI tools for prototyping, iterating on flows and lightweight interfaces while guiding the structure, behavior, and quality of the user experience.Collaborate with product managers to set strategies, define goals, design experiments, and establish success metrics for initiatives, using outcomes to inform future directions.Conduct self-serve research to validate assumptions and refine the design process based on user feedback.

Role overview The Customer Experience Lead at truemed plays a key role in shaping every stage of client interaction. This position is based in either Los Angeles, CA or Austin, TX. The main focus is to raise client satisfaction and nurture lasting relationships with customers. What you will do Manage and guide a team dedicated to providing excellent service for truemed clients Evaluate customer feedback to spot trends and highlight opportunities for improvement Create actionable recommendations based on analysis of customer data Put new strategies in place to enhance the customer journey and deepen engagement Promote a culture centered on service and strong, ongoing client partnerships

As the Director of Launch at Metropolis, you will play a crucial role in driving the successful rollout of our innovative products. You will lead cross-functional teams to ensure seamless execution and market penetration. Your strategic vision and leadership will be pivotal in enhancing our brand presence and achieving business growth.

At Apex Technology Inc., we recognize that the demand for spacecraft is the most significant challenge facing the aerospace industry today. The increasing number of launch vehicles and the declining costs to orbit have led to a surge in companies eager to send payloads into space.This unprecedented growth in payload providers, coupled with reduced launch expenses, has created a substantial requirement for commercial spacecraft platforms, commonly referred to as satellite buses. These buses are crucial for carrying our clients' payloads and are deployed on launch vehicles.Apex is proud to manufacture these satellite buses at scale, leveraging a robust combination of advanced software, vertical integration, and purpose-built hardware designed specifically for manufacturing processes. Our spacecraft play a pivotal role in shaping the future, facilitating everything from Earth observation to advanced communication technologies.We invite you to join us in our mission to expand humanity's reach beyond our planet and explore the cosmos.

At truemed, we empower individuals to take charge of their health by unlocking pre-tax HSA/FSA funds for preventive care. Our vision is to create a premier destination for health-driven commerce—a vibrant marketplace where millions of consumers can discover, purchase, and engage with brands and products that enhance their well-being. As we expand, we seek a dedicated individual to spearhead our consumer growth engine, focusing on acquisition, activation, retention, and developing a sustainable flywheel that keeps users returning.The Marketplace team at truemed manages the entire consumer growth loop—from the moment a user visits truemed.com to their initial purchase and every interaction thereafter. As our Growth Product Manager, you will be the driving force behind truemed's growth initiatives, akin to the roles our top merchant partners (Eight Sleep, Momentous, Peloton) heavily invest in to amplify their consumer engagement. You will oversee the shopping experience, lifecycle marketing strategies, personalized health journey features, and the experimentation framework that enhances lifetime value (LTV) and transactions per user. You will collaborate closely with the marketing team as a co-owner of growth metrics—this role represents a unique blend of product management and marketing collaboration.We are in search of a growth-oriented Product Manager who has successfully developed and scaled consumer growth loops in the past. You have a firm grasp of acquisition funnels, activation mechanics, and the strategies required to transform a one-time buyer into a loyal customer. You understand how to leverage email and lifecycle touchpoints as integral product surfaces rather than mere marketing instruments. You thrive in a fast-paced environment, running experiments in tandem with marketing colleagues, ensuring truemed is a platform that users continually return to.Key ResponsibilitiesLead truemed's growth strategy from inception to execution: develop and implement user acquisition, activation, and retention strategies across the truemed.com marketplace, focusing on browsing, discovery, personalized recommendations, and the logged-in health journey.Develop and refine lifecycle marketing infrastructure—take ownership of the product aspects of email, push notifications, and re-engagement flows in close collaboration with the marketing team (segmentation, triggers, Klaviyo integration, transactional messaging).Execute a rapid experimentation roadmap: formulate hypotheses, conduct A/B testing, analyze outcomes, and continually enhance activation rates, conversion funnels, and engagement loops.Investigate and innovate for emerging discovery channels—such as LLM-driven search, AI-powered answer engines, and agentic shopping—ensuring truemed's content and experiences are primed for visibility within AI-enhanced ecosystems.Prototype new features and iterate based on user feedback to drive growth.

Role Overview LA28 is seeking a Senior Director of Operations for Ceremonies and Games Launch in Los Angeles. This leader will guide the planning and execution of high-profile events, ensuring every detail aligns with organizational goals and delivers memorable experiences. Key Responsibilities Oversee all operational activities related to ceremonies and games launch events Work closely with teams across the organization to coordinate plans and resources Maintain project timelines and ensure milestones are met Promote a culture of teamwork and creative problem-solving Provide clear direction and leadership throughout the event lifecycle What We Look For Strategic vision and a record of operational excellence Experience leading cross-functional teams in complex projects Strong organizational and communication skills Ability to drive results while fostering collaboration and innovation This position is based in Los Angeles, California, United States.

We are seeking a dedicated and experienced Manager of Case Management to lead our team in Los Angeles. In this pivotal role, you will oversee case management processes, ensuring that all operations align with our commitment to providing exceptional care and support to our clients.Your responsibilities will include developing and implementing case management strategies, collaborating with interdisciplinary teams, and ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills and a deep understanding of case management practices.

Role Overview LA 2028 is hiring a Senior Manager of Cost Management in Los Angeles, California. This position focuses on driving cost efficiency and supporting strong financial performance as the organization prepares for the Olympic Games. What You Will Do Lead projects and initiatives to improve cost management across the organization Work with teams from different departments to manage budgets and allocate resources effectively Support financial planning efforts tied to the Olympic Games Location This role is based in Los Angeles, California, United States.

Join AECOM as a Project Manager / Construction Manager in Los Angeles, where you will lead significant construction projects from inception through completion. This role requires a dynamic leader who can effectively manage teams, budgets, and timelines while ensuring compliance with safety regulations and quality standards.

Role overview LA28 is seeking a Manager, Energy Program Management to guide the planning and execution of energy programs for the Olympic Games in Los Angeles. This role focuses on advancing sustainability efforts and supporting the organization's long-term energy goals. What you will do Lead the development and rollout of energy initiatives that support a sustainable Olympic Games. Work closely with teams across the organization, as well as external partners and stakeholders. Help identify and implement new solutions that improve energy efficiency and reduce environmental impact. Location This position is based in Los Angeles, California, United States.

Note: LA28 does not provide relocation assistance.LA28 is the independent, non-profit organizing committee responsible for the Los Angeles 2028 Olympic and Paralympic Games. Our mission is to deliver an unforgettable Olympic and Paralympic experience that showcases the best of our city and country, while engaging athletes, fans, partners, and the local community.The 2028 Games will be a historic event, marking the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting the Olympics, as well as its inaugural Paralympic Games. This is a unique opportunity to celebrate our legacy and innovate the Olympic and Paralympic Movements.Our approach to organizing the Games is collaborative, requiring a diverse team of individuals with a range of perspectives and skills. We value optimism, integrity, excellence, inclusion, co-creation, and boldness, and we are eager to learn how your experiences resonate with these values.Position Overview: Manager, Torch Relays Project ManagementThe Torch Relays (RLY) team is crucial to the planning and execution of LA28's Olympic and Paralympic Torch Relays. These relays serve as key national engagement and promotional initiatives, aiming to create an inclusive Games experience that builds excitement across the nation leading up to the Opening Ceremonies.

PM2CM, Inc. (Project Management to Construction Management) is dedicated to providing exceptional Program and Project Management, Construction Management, and Project Controls services customized for all phases of design and construction. Our expertise primarily lies in Project Controls, which encompasses Scheduling, Cost Controls, Document Management, Budget Monitoring, Estimating, Risk Analysis, and much more.As a Construction Manager, you will play a pivotal role in managing and coordinating the entire lifecycle of assigned projects—from pre-construction through close-out. You will ensure projects adhere to quality standards, budget constraints, and timelines while fostering collaboration among multiple stakeholders.Oversee all aspects of pre-construction, bidding, construction, and project close-out phases.Review pre-construction documents and provide constructive feedback to designers.Prepare and present project status reports to upper management.Coordinate with relevant public agencies and project staff to ensure compliance with regulations.Manage project budgets and schedules, ensuring accurate monthly monitoring and reflection of project status.Supervise daily contractor activities, review construction schedules, and facilitate responses to contractor inquiries through Requests for Clarifications (RFC).Ensure compliance with specifications through careful review of contractor substitution submittals.Negotiate Contractor Change Order Proposals to ensure fair pricing in accordance with General Conditions.Address schedule impacts promptly and in alignment with project specifications.Monitor payment processes for contractors, architects, engineers, and other relevant parties.Administer Professional Service Agreements between architects and the district.Coordinate the delivery of essential fixtures, furniture, and equipment.Oversee project close-out, ensuring compliance with Division of State Architects (DSA) certification and financial closure.

Join Whatnot as a Business Operations Manager or Senior Manager, where you will play a pivotal role in enhancing our operational efficiencies and driving strategic initiatives. You will collaborate with various teams to optimize processes, execute business strategies, and ensure seamless operations that align with our company's growth objectives.

Join LA28 as a Senior Manager of Cost Management, where you will play a pivotal role in overseeing and optimizing the cost management processes of our organization. You will lead a dedicated team, ensuring effective budgeting, forecasting, and financial reporting. Your expertise will directly impact our project's financial health and contribute to the success of the LA28 Games.

We are seeking an experienced Senior Project Manager specializing in Construction Management to join our dynamic team in Los Angeles. In this pivotal role, you will lead complex construction projects from inception to completion, ensuring they are delivered on time and within budget. You will collaborate closely with clients, architects, and contractors, driving project success through effective communication and strategic planning.Your expertise will be instrumental in overseeing project schedules, resource allocation, and compliance with safety regulations. If you're a proactive problem-solver with a passion for construction and project management, we want to hear from you!