Senior Operations Manager

Position Overview We are looking for a Senior Operations Manager who will provide invaluable support to the Director of Operations in overseeing daily business activities across our wholesale, retail, and eCommerce channels. This pivotal role involves ensuring the efficient execution of operations, maintaining compliance with service levels, and fostering se…

Join Whatnot as a Business Operations Manager or Senior Manager, where you will play a pivotal role in enhancing our operational efficiencies and driving strategic initiatives. You will collaborate with various teams to optimize processes, execute business strategies, and ensure seamless operations that align with our company's growth objectives.

Note: LA28 does not offer relocation assistance.LA28 is the autonomous, non-profit organizing committee responsible for the Los Angeles 2028 Olympic and Paralympic Games. Our mission is to orchestrate an unforgettable celebration that showcases the rich culture and spirit of this city and nation, ensuring a remarkable experience for athletes, supporters, partners, and the wider community.The upcoming Games symbolize the return of the Summer Olympics to the U.S. for the first time in 32 years and mark Los Angeles' third occasion hosting the Olympic Games, as well as its inaugural welcoming of the Paralympic Games. This unique opportunity allows us to honor our legacy while advancing the Olympic and Paralympic Movements, creating a new chapter in the history of the Games in Los Angeles.Executing an event of such magnitude is a collaborative effort. To achieve a Games experience unlike any other, we are assembling a diverse team of individuals with varied perspectives, skills, and backgrounds. Our core values—optimism, integrity, excellence, inclusion, co-creation, and boldness—guide us, and we are eager to learn how your experiences align with these principles.Position: Senior Manager, Fuel OperationsThe Logistics Department is tasked with the efficient management of materials and logistics support for all functions related to LA28. The Senior Manager of Fuel will play a vital role in this endeavor.

Join Whatnot as a Senior Manager of Strategy & Operations in our Logistics division, where you will play a pivotal role in shaping our operational strategies to enhance efficiency and drive growth. You will lead cross-functional teams, analyze logistics processes, and implement innovative solutions to optimize performance. Your expertise will be critical in streamlining our supply chain, ensuring timely deliveries, and enhancing customer satisfaction.

About CookUnity:In an age where convenience often overshadows quality, CookUnity was established in 2018 as a pioneering platform that bridges the gap between food enthusiasts and talented chefs. Delivering 50 million meals annually, we connect homes across the nation to exceptional cuisine crafted with care and passion.Driven by a mission to empower chefs to nourish the world, we are evolving beyond meal delivery to create an innovative marketplace that prioritizes quality and sustainability.If you share our passion for exceptional food and are eager to make a difference, this opportunity is for you.The Role:As a Senior Operations Manager at CookUnity, you will play a pivotal role in enhancing the experience for both our eaters and chefs. Your focus will be on elevating operational standards, optimizing processes, and providing comprehensive guidelines across various departments including Kitchen, Warehouse, Food Safety, Fulfillment, and Logistics. Your strategic mindset will be essential in fostering scalable, cost-efficient practices that support long-term success.Your success in this position will be evaluated based on customer satisfaction and operational profitability, with an emphasis on identifying opportunities and leading initiatives that drive growth.Operational OversightOversee real-time operations in critical areas, including Label Printing and Sealing, ensuring adherence to Standard Operating Procedures (SOPs).Proactively pinpoint and address operational challenges to avert disruptions.Ensure compliance with key performance indicators (KPIs) such as sealed meals per hour, labor efficiency, and food safety standards.Act as the primary escalation point for on-ground teams.Team CoordinationManage labor planning and scheduling, ensuring team alignment with daily priorities and expectations.Supervise and assist team members during operational hours.Facilitate effective shift transitions across teams.

Join LA28 as a Senior Manager of Fuel Operations, where you will play a pivotal role in overseeing fuel management strategies and operational efficiencies. This leadership position requires a dynamic individual who can enhance our sustainability initiatives and ensure the seamless delivery of fuel services. You will collaborate with cross-functional teams to implement innovative solutions that align with LA28's vision for a successful and sustainable event.

Hermeus is an innovative, venture-backed defense aviation firm dedicated to restoring the art of rapid iterative prototyping to create the world's fastest aircraft. By focusing on relentless hardware iteration, we deliver high-speed systems that meet the demands of the modern battlefield. Collaborating with the Department of War, we provide the high-speed capabilities necessary for our nation and its allies to maintain a sustainable, asymmetric advantage.As the Senior Manager of Corporate and Legal Operations, you will play a pivotal role in our legal team, strategically managing day-to-day legal operations, optimizing workflows, and enhancing efficiency across the department and cross-functional processes. This position serves as the operational backbone of our legal department, responsible for establishing systems, workflows, and infrastructure that empower the legal team to scale in line with the company’s rapid growth. The role combines substantive paralegal work with legal operations responsibilities, requiring an individual adept at transitioning between direct legal support and process enhancement. You will be directly involved in corporate finance transactions, assisting with debt financing and equity raise processes from document management to closing.

K2 Space Corporation is at the forefront of innovation, developing the largest and most powerful satellites ever launched. Our mission is to unlock unprecedented performance capabilities across all orbits. With $450 million in backing from prominent investors such as Altimeter Capital, Redpoint Ventures, T. Rowe Price, Lightspeed Venture Partners, and Alpine Space Ventures, alongside an additional $500 million in confirmed contracts with commercial and U.S. government clients, we are revolutionizing satellite technology.The advent of heavy-lift launch vehicles is transforming the industry, moving us from an age of mass constraints to one of mass abundance. We believe this new era necessitates a fundamentally different class of spacecraft. Our satellites are engineered to withstand the harshest radiation environments and fully leverage today’s and tomorrow’s colossal rockets, delivering unparalleled capabilities at constellation scale across a variety of orbits.With numerous launches scheduled through 2026 and 2027, we are committed to expanding our reach throughout the solar system and aspiring to become a Kardashev Type II civilization. If you are a driven individual who thrives in a dynamic environment and are passionate about contributing to the success of a pioneering Series C space startup, we invite you to apply.

Join sweetgreen as a Senior Manager, Off-Premise & Digital Operations, where you will play a pivotal role in enhancing our digital presence and expanding our off-premise strategies. You will lead a dynamic team to optimize operations, drive customer engagement, and ensure seamless integration across all platforms. Your leadership will be key in developing innovative solutions that elevate the sweetgreen experience for our customers.

About (Re)vive(Re)vive is a B-Corp certified leader in circular commerce, dedicated to empowering the resale and recovery of fashion brands. Our innovative platform enables brands to refurbish, relist, and resell returned or excess inventory, creating new revenue streams while preventing waste.Our Marketplace division is the heartbeat of this operation, engaging across Live Streaming, third-party marketplaces, and our owned consumer channels. As we rapidly expand through various sales channels, we are developing the systems, strategies, and commercial rigor necessary to elevate Marketplace into a high-performance, margin-focused business.The RoleWe are seeking a Senior Manager, Marketplace Strategy & Commercial Operations to serve as a pivotal connector within the Marketplace team.This individual contributor role is tailored for someone adept at navigating the realms of strategy, execution, pricing, and performance management. Rather than overseeing a single sales channel, you will ensure the Marketplace functions as a cohesive, efficient system—aligned with objectives, operationally unimpeded, and perpetually enhancing performance.Collaboration will be key as you work closely with Marketplace channel leaders (Social Commerce, 3P/Bulk, Content), Finance, Product, Operations, Marketing, and Account Management to translate overarching company and divisional goals into actionable execution. You will own responsibilities including forecasting, pricing strategy, performance tracking, and special projects that enhance gross profit per unit.This position offers extensive exposure across the business and is perfect for someone eager to gain deep insights into the workings of a scaled, multi-channel marketplace.Why This Role MattersAs Marketplace expands swiftly across various channels, each with unique dynamics, this role is critical to ensuring our growth is not only significant but also strategic, maintaining discipline in pricing, forecasting, performance, and execution.As a vital member of the Marketplace team, you will play a crucial role in translating strategy into tangible results while establishing the commercial foundation that empowers the team to excel.What You’ll OwnMarketplace Performance & ForecastingLead Marketplace forecasting in collaboration with Finance and channel leaders (units, GMV, ASP, gross profit).Convert top-down targets into actionable bottom-up channel plans; rigorously evaluate assumptions and proactively identify risks.Create and manage weekly, monthly, and quarterly reports that provide clear visibility into key metrics and performance indicators.

Join Whatnot as a Senior Manager of Strategy & Operations in our Logistics division. In this pivotal role, you will spearhead initiatives to optimize our logistics processes, driving efficiency and scalability. You will collaborate with cross-functional teams, analyze data to drive strategic decisions, and implement best practices to enhance operational performance.

At Xometry (NASDAQ: XMTR), we empower innovation by linking visionary thinkers with the manufacturers capable of turning their ideas into reality. Our digital marketplace equips manufacturers with the essential tools needed for growth, while facilitating seamless access to global manufacturing capacity for buyers from Fortune 1000 companies.We are on the lookout for a dedicated Senior Case Manager to become an integral part of our expanding team. This role is pivotal in addressing intricate customer and partner challenges. The ideal candidate will possess exceptional organizational skills, a solutions-focused mindset, and a strong background in managing escalations within a fast-paced, technology-driven environment. As a Senior Case Manager, you will champion the resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams, ensuring that we deliver timely, empathetic, and effective support that aligns with Xometry’s pledge to excellence in service.

Embrace the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform in North America and Europe, allowing users to buy, sell, and explore the items they cherish. We are revolutionizing e-commerce by merging community engagement, shopping, and entertainment into a unique marketplace tailored just for you. Our remote co-located team thrives on innovation, guided by our core values. With offices in the US, UK, Germany, Ireland, and Poland, we are collaboratively shaping the future of online marketplaces.From fashion and beauty to electronics and collectibles like trading cards and comic books, our live auctions cater to diverse interests.But this is just the beginning! As one of the fastest growing marketplaces, we invite visionary problem solvers from all sectors to join our journey. Stay updated with the latest at Whatnot through our news and engineering blogs as we empower individuals to transform their passions into thriving businesses and foster community through commerce. Position OverviewThe Strategy & Operations team within Commerce, reporting to the VP of Commerce, is pivotal in guiding business decisions across post-purchase operations, logistics, payments, user experience, and trust & fraud management. In this influential role, you will:Design and execute commerce strategies aimed at optimizing margins and driving growth within the post-purchase frameworkLead cross-functional commerce initiatives in strategic collaboration with product and engineering teamsPinpoint operational inefficiencies and implement enhancements to boost productivity and reduce costsLeverage commerce data analytics to deliver actionable insights and strategic recommendationsNegotiate contracts and monitor vendor performance to ensure excellence and cost-effectivenessWe promote flexible work arrangements, allowing you to work from home or one of our global hubs. We value in-person collaboration for planning, problem-solving, and team bonding. Candidates must reside within commuting distance of our Los Angeles, San Francisco, or New York City hubs. About YouWondering if Whatnot is the right fit for you? We thrive on low ego, a growth-oriented mindset, and a strong desire to innovate. If you are passionate about transforming commerce and community, we want to hear from you!

Role Overview Raising Cane's Chicken Fingers is hiring an Operations Manager in Los Angeles. This role leads the team to provide excellent service and uphold the quality standards customers expect. The Operations Manager oversees daily restaurant operations, focusing on efficiency and customer satisfaction. What You Will Do Supervise and coordinate daily operations across the restaurant Work closely with other departments to support smooth business functions Implement company initiatives and operational improvements Promote a positive, supportive workplace culture Maintain high standards for service and guest experience

Join Whatnot as a Business Operations Manager/Senior Manager, where you will play a pivotal role in driving operational excellence and strategic initiatives. Your expertise will help streamline processes, enhance operational efficiency, and contribute to the growth of our dynamic marketplace.

Role overview sweetgreen seeks a Senior Manager, Culinary Operations based in Los Angeles, CA. This leadership role guides the culinary team, setting high standards for both food quality and creativity. The position emphasizes developing new menu items while ensuring consistency across all offerings. What you will do Oversee daily culinary operations and provide direction for team members Promote the use of fresh, sustainable ingredients in every dish Foster innovation and support ongoing improvement in menu development Help advance sweetgreen’s mission to nourish local communities Requirements Proven experience managing culinary teams Strong commitment to quality, sustainability, and healthy food Ability to inspire and mentor staff members

About GHJ GHJ is a Los Angeles-based firm with a hybrid work model. The team supports employees and clients in building successful businesses and making a positive impact. Collaboration and long-term relationships are central to how GHJ works, always aiming to help clients achieve their goals. Our Mission and Values Empower employees and clients to pursue their passions Support growth and future success Emphasize collaboration and advocacy Uphold core values: Bright Minds, Brave Hearts, Bold Actions Maintain financial independence and a distinct culture Role Overview: People Operations Senior Specialist The People Operations Senior Specialist leads and manages key processes across the employee lifecycle. This includes onboarding (such as offer letters, background checks, and I-9s), offboarding, new hire orientation, immigration support, employment verifications, and handling employee change requests. The role reports to the Manager of People Operations and Total Rewards. This position focuses on improving the employee experience by identifying opportunities for process improvements, addressing challenges, and streamlining workflows. Employees are treated as valued internal customers, and the goal is to enhance efficiency, scalability, and engagement through a solutions-oriented approach. Location Los Angeles, California (Hybrid)

Join Whatnot as a Senior Manager of Strategy & Operations, Logistics where you will lead crucial logistics initiatives that directly impact our growth trajectory. In this pivotal role, you will be responsible for optimizing our logistics strategies, enhancing operational efficiency, and driving key projects that support our mission to connect buyers and sellers in innovative ways.Your expertise will guide cross-functional teams, and you'll leverage data-driven insights to make informed decisions that improve our supply chain and logistics operations. We are looking for a strategic thinker with a passion for logistics and a track record of successful project management.

Join Match Group Shared Care and Moderation Services, where we provide vital operational support for leading brands including Tinder, Match.com, Meetic, OkCupid, Plenty of Fish, BLK, and many others. Our department excels in moderation and customer service operations, strategic support through specialized teams such as policy, knowledge management, customer experience, and analytics, all while achieving essential Trust and Safety and Customer Care KPIs. We are dedicated to swiftly developing sustainable solutions that meet the needs of our expanding business. We are in search of a highly experienced Senior Director of Trust & Safety Operations to guide both the strategic direction and daily management of our operational teams. The ideal candidate will effectively translate company goals into measurable results, cultivate high-performing teams, and maintain a strong vision of excellence. This position demands extensive experience in leading complex operations, driving cross-functional initiatives, establishing sustainable frameworks, and setting as well as achieving high-quality standards.

About 8Fleet:8Fleet is on the move! As a dynamic and fast-growing technology and logistics startup based in Los Angeles, we are developing the essential operational framework for both autonomous and non-autonomous rideshare fleets. With our rapid expansion plans, we are excited to welcome a dedicated Driver Operations Manager to our team, where your contributions will directly impact our success.About the Role:As the Driver Operations Manager, you will take the lead in enhancing driver performance within the Los Angeles market. Your primary focus will be to analyze driver data meticulously, pinpoint performance gaps, and translate insights into actionable strategies implemented by our Operations Coordinators. Your role will bridge the gap between data analytics and on-the-ground operations, ensuring that insights are effectively integrated into daily coaching and operational execution.This position is ideal for a hands-on leader who thrives in both data analysis and practical problem-solving. You should be comfortable navigating dashboards and performance metrics while also being willing to engage directly with operational challenges. The perfect candidate is an analytics guru with a strong operational mindset — someone ready to roll up their sleeves to drive improvements and achieve results.You are motivated, inquisitive, and deeply committed to enhancing performance, taking pride in the execution of your responsibilities.Key Responsibilities:Driver Performance Analytics & InsightsTake ownership of driver performance metrics such as utilization rates, online hours, trip quality, acceptance rates, cancellations, reliability, and safety indicators.Develop, maintain, and enhance dashboards and reporting systems to highlight trends and detect underperformance.Conduct thorough analyses of driver behavior and performance patterns to uncover root causes and opportunities for improvement.Effectively translate data insights into clear and actionable recommendations for Operations Coordinators.Execution Through Ops CoordinatorsCollaborate closely with Operations Coordinators to ensure performance insights are communicated effectively to drivers.Provide Coordinators with clear talking points, priorities, and follow-ups grounded in data.Support and reinforce performance discussions through structured coaching frameworks and escalation processes.