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Join our dynamic team at Minor International as an Assistant Food & Beverage Manager! In this pivotal role, you will oversee the daily operations of our food and beverage services, ensuring exceptional guest experiences and seamless service delivery. You will work closely with the Food & Beverage Manager to maintain high standards of quality and efficiency while fostering a positive work environment for our team.
Join our dynamic team at Minor International as an Assistant Food & Beverage Manager! In this pivotal role, you will oversee the daily operations of our food and beverage services, ensuring exceptional guest experiences and seamless service delivery. You will work closely with the Food & Beverage Manager to maintain high standards of quality and efficiency w…
Join our dynamic team as a Food and Beverage Attendant and play a vital role in delivering exceptional dining experiences. You will be responsible for providing outstanding customer service, taking orders, serving food and drinks, and ensuring a clean and welcoming environment for our guests.
Join our dynamic team as a Food & Beverage Attendant, where you will play a crucial role in delivering exceptional dining experiences to our guests. Your responsibilities will include serving food and beverages, ensuring cleanliness and organization of dining areas, and providing outstanding customer service. This is an exciting opportunity to grow and develop your skills in a vibrant hospitality environment.
The White Label Firm, Inc. is excited to announce openings for Sales and Marketing Agents to join our dynamic team! If you have experience in the food and beverage industry and possess exceptional interpersonal skills, we want to hear from you. Our ideal candidates thrive in collaborative environments and are passionate about engaging with people.We pride ourselves on offering competitive bonuses, commissions, and comprehensive benefits starting after 90 days of employment. There are also opportunities for full-time management roles based on performance metrics and key performance indicators (KPIs).If you’re ready to take the next step in your career, apply now for immediate consideration!
Full-time|On-site|Maitland, Florida, United States
At AssistRx, we have innovatively combined technology with top-tier talent to deliver effective solutions for life sciences companies, enhancing patient uptake, visibility, and health outcomes. Our dedicated team brings extensive therapy and healthcare system expertise to empower patients in achieving optimal results from their care.As a rapidly expanding organization, we regard our team as our greatest asset. Join us in our mission to make a meaningful impact in the healthcare space.Job Overview:The Program Manager plays a pivotal role in servicing Pharmaceutical Clients by developing and executing program strategies and operations, refining systems and processes, and overseeing staff management. This position demands exceptional leadership, coordination, scheduling, recruitment, communication, staff development, project management, and process redesign skills, with a strong emphasis on achieving excellence. Reporting directly to the Director of Pharmacy, the Program Manager will:Enhance call center operations by evaluating system performance, troubleshooting issues, and ensuring action plans are prepared and executed.Establish, monitor, analyze, and report on KPIs linked to effective patient access processes and initiatives as stipulated by Client contracts and Statements of Work.Oversee recruitment, training, and development of departmental staff through clear communication of job expectations, planning, and performance reviews, while upholding policies and procedures.Collaborate with the training department to develop impactful and measurable educational curriculums, and oversee the delivery of on-the-spot training as required.Foster a professional atmosphere among team members that promotes respect and transparency.Drive organizational objectives by taking ownership of innovative requests and exploring avenues to increase job value.Manage escalated inquiries, complaints, and concerns as necessary.Work alongside call center management to implement programs that enhance conversion, compliance, and adherence.Prepare agenda items and content for client meetings and quarterly reviews.Fulfill other responsibilities as required based on departmental and program needs.
Full-time|Remote|Remote — Maitland, Florida, United States
Join our dynamic team at assist-rx as a Data Steward! In this crucial role, you will oversee data management processes, ensuring the integrity, consistency, and security of our data assets.Your contributions will help streamline operations and enhance decision-making across the organization. We are looking for someone who is detail-oriented and passionate about data quality.
Full-time|Remote|Remote — Maitland, Florida, United States
Join assist-rx as a Senior Patching Engineer, a pivotal role responsible for spearheading enterprise-level patch and vulnerability remediation projects. The successful candidate will design, implement, and refine patch management strategies across diverse environments, including servers, endpoints, cloud platforms, and critical infrastructure. We are looking for an individual who blends extensive technical proficiency with robust risk management and exceptional collaboration abilities.---KEY RESPONSIBILITIES:Patch Management Strategy:Architect, implement, and sustain comprehensive enterprise patch management frameworks.Create policies, standards, and procedures that align with security and compliance mandates.Formulate patch prioritization models based on risk, criticality, and business significance.Vulnerability Remediation:Lead remediation initiatives driven by insights from vulnerability scanning tools.Coordinate urgent patching efforts for zero-day vulnerabilities and high-severity CVEs.Deliver risk-based recommendations to stakeholders and leadership.Infrastructure & Systems Management:Oversee patching activities across Windows, Linux, virtualized settings, and network systems.Administer enterprise patching solutions such as SCCM/MECM, WSUS, Red Hat Satellite, and Ansible.Manage patching within virtualized and cloud ecosystems (AWS, Azure, GCP).Ensure minimal service disruption through systematic testing and deployment cycles.Automation & Optimization:Create and maintain automation scripts (PowerShell, Bash, Python) to enhance patch deployment efficiency.Continuously refine patch compliance metrics and reporting dashboards.Establish rollback and contingency plans.Compliance & Reporting:Guarantee compliance with regulatory and industry standards (e.g., ISO 27001, NIST, HIPAA).Compile patch compliance reports for audits and executive review.Monitor SLAs and KPIs for patch remediation timelines.Collaboration & Leadership:Serve as a technical lead and mentor for junior engineers.Collaborate closely with Security, Infrastructure, DevOps, and Application teams.Engage in change management and CAB meetings.Support incident response initiatives concerning unpatched vulnerabilities.---PREFERRED CERTIFICATIONS:Microsoft Certified: Azure Administrator or equivalentRed Hat Certified Engineer (RHCE)CompTIA Security+ / CySA+CISSP---KEY COMPETENCIES:Strong analytical and problem-solving capabilitiesAbility to make risk-based decisionsExceptional documentation and reporting skillsEffective communication and stakeholder managementAbility to perform under pressure during critical security incidentsAttention to detail with strategic planning
Full-time|On-site|Maitland, Florida, United States
Join Assist Rx as the Vice President of Patient Solutions, where you will lead initiatives aimed at enhancing patient care and optimizing healthcare delivery. This executive role requires a strategic thinker with a deep understanding of patient engagement and solutions in the healthcare sector.
Role Overview Domino's Pizza, Inc. in Maitland is hiring an Assistant Manager. This position works closely with the store manager to keep daily operations running smoothly. The Assistant Manager helps set the tone for customer service, supports sales goals, and maintains a high standard for food quality and store appearance. What You Will Do Support the store manager with daily operations and team supervision Motivate and guide team members to deliver strong customer service Help drive sales and work toward store targets Manage inventory and supplies Maintain Domino's standards for cleanliness and food quality
Full-time|Remote|Remote — Maitland, Florida, United States
Join AssistRx, where we leverage human insight and cutting-edge AI technology to enhance patient access and improve healthcare outcomes. As a Salesforce Engineering Manager, you will play a pivotal role in shaping our technological landscape—where innovation, reliability, and purpose converge to create a significant impact in specialty pharmaceuticals and patient care.The Salesforce Engineering Manager will guide a talented team of Salesforce developers and administrators, pushing the boundaries of AssistRx’s Salesforce ecosystem across the Sales, Service, and Experience Clouds. This role will involve making crucial architectural decisions, ensuring technical excellence, and collaborating with cross-functional teams to deliver scalable, high-performing, and maintainable Salesforce solutions that underpin AssistRx’s patient access, client engagement, and business operations platforms.Key Responsibilities:Salesforce Engineering LeadershipDirect a team of Salesforce developers and admins in the creation, optimization, and enhancement of solutions across Sales, Service, and Experience Clouds.Provide guidance and mentorship on Apex, Lightning Web Components (LWC), Flows, and integration patterns (REST/SOAP APIs).Conduct code reviews, enforce best practices for reusability and maintainability, and manage technical debt effectively.Establish architectural standards, data model design, and compliance with Salesforce security policies and governor limits.Manage and enhance deployment processes using Gearset or CI/CD pipelines.Project Delivery & CollaborationLead Agile/Scrum delivery processes, including sprint planning, backlog grooming, and velocity tracking.Work closely with Product, QA, DevOps, and Data teams to ensure timely and high-quality releases.Collaborate with internal stakeholders and external vendors (e.g., CitiusTech, ODG) to align on business and technical priorities.Oversee configuration, automation, and approval workflows including Territory Management, Process Builder, and Flow.Ensure thorough documentation, testing, and release management for all Salesforce enhancements.People Management & Strategic InfluenceMentor and develop Salesforce engineers and technical leads, fostering a culture of growth and accountability.Act as a liaison between technical teams and business stakeholders, translating complex requirements into actionable solutions.Drive continuous improvement in engineering standards, automation practices, and documentation processes.Contribute to long-term architectural planning focused on scalability, performance, and user experience.
Full-time|On-site|Maitland, Florida, United States
assist-rx seeks a Benefits & Leave Management Administrator based in Maitland, Florida. This role centers on supporting the company’s employee benefits and leave programs, helping ensure smooth administration and compliance. Key responsibilities Administer employee benefits and leave programs according to company policies. Collaborate with HR and management to meet compliance requirements. Address employee questions about benefits and leave processes. Keep accurate, current records for all benefits and leave activities. Role focus This position supports employees throughout the organization, handling day-to-day program administration and recordkeeping. Attention to detail and clear communication with both staff and management are important in this work.
Full-time|On-site|Maitland, Florida, United States
As an Account Care Educator in Specialty Pharmacy, you will serve as a vital link between healthcare providers and insurance plans, ensuring seamless communication regarding patient insurance and pharmaceutical coverage. Your expertise will be crucial in assisting providers with coding, billing inquiries, and complex reimbursement challenges.Act as a single point of contact for all inquiries from prescribers, patients, and field agents within your designated territory.Identify relevant programs to facilitate patient assistance and guide next steps effectively.Provide comprehensive updates on all patient support activities.Collaborate with program-specific Assist resources to achieve positive outcomes for patients.Handle incoming calls for your assigned territory or overflow calls, delivering prompt and efficient resolution.Ensure that patient protection measures are adhered to.Perform additional tasks as assigned by management.
Full-time|On-site|Maitland, Florida, United States
As a Team Lead in Patient Solutions at assist-rx, you will play a pivotal role in fostering collaboration among team members, program managers, and various departments to drive operational excellence and efficiency. You will be responsible for monitoring operational activities, analyzing processes, and providing valuable insights for continuous improvement. Conduct ongoing evaluations of existing processes to assess their effectiveness. Analyze service trends and work collaboratively to prioritize initiatives aimed at enhancing productivity and efficiency within Patient Solutions. Leverage historical operational data to identify trends and opportunities, making strategic recommendations for program enhancements and process improvements. Generate comprehensive program reports that benchmark performance against established KPIs and SLAs. Oversee team workloads to guarantee timely task completion. Review and prepare staffing model recommendations for leadership consideration, presenting best and worst-case scenarios. Analyze shift change requests, including swaps, adjustments, PTO, and VTO, providing insights for leadership review. Ensure consistent processes, optimize workforce efficiency, and achieve performance metrics. Collaborate on designing, implementing, and maintaining reward and recognition programs. Assist in developing departmental policies and procedures. Perform additional duties as required based on departmental needs.
Full-time|$22/hr - $25/hr|On-site|Maitland, Florida, United States
Job Description: The Specialty Pharmacy Liaison plays a crucial role in connecting AssistRx with the client’s Field Reimbursement Managers (FRMs) and contracted specialty pharmacies.What to Expect as a Specialty Pharmacy Liaison:Your primary responsibility will be to facilitate seamless communication, coordination, and collaboration, thereby enhancing patient access to essential therapies. The ideal candidate will have a robust understanding of reimbursement processes, specialty pharmacy operations, and the healthcare ecosystem. This role requires an adaptable and agile individual capable of adjusting to evolving demands and circumstances.Build and nurture strong relationships with key stakeholders, including specialty pharmacies and Field Reimbursement Managers.Act as the primary point of contact for FRMs, addressing all inquiries from the FRM Team and providing timely updates, including leading weekly meetings with FRM agents.Engage with Specialty Pharmacies by asking insightful questions to identify and resolve coverage identification delays and shipment completions for enrolled patients.Respond to inquiries from Specialty Pharmacies effectively.Communicate status updates and challenges to the Program Specialist as needed.Support the management of complex cases escalated through program leadership.Conduct weekly meetings with specialty pharmacy contacts and maintain a daily updated spreadsheet of information.Analyze reimbursement trends to provide actionable insights and recommendations to leadership teams.Assist in resolving intricate reimbursement issues in collaboration with Specialty Pharmacies and Program Specialists.Job Details Snapshot:Compensation: $22-25/hrLocation: 495 N. Keller Road, Maitland, FL 32751Onsite Requirement: This position is fully onsite initially, with potential for hybrid opportunities based on performance and program needs.About AssistRx: Recognized as one of the Top Workplaces in Orlando for three consecutive years, AssistRx believes that the foundation of our success lies in our exceptional team members. We have successfully combined cutting-edge technology with talented professionals to achieve outstanding results. We are firm believers that access to specialty therapies can transform lives and is made possible through the synergy of our people and technology. Join us on LinkedIn to learn more about how our team members are making a difference.
Full-time|$19/hr - $23/hr|On-site|Maitland, Florida, United States
The Insurance Verification Specialist plays a pivotal role in liaising with healthcare providers and insurance companies to accurately verify and manage patient insurance information specific to pharmaceutical products. This specialist will assist healthcare professionals in resolving inquiries related to coding, billing, and complex reimbursement challenges. In addition, the role involves supporting the Prior Authorizations (PA) process for a designated caseload and facilitating the appeals process to ensure patients have access to necessary medications.Ensure compliance with company policies and maintain the highest service quality while managing cases through the verification process.Conduct thorough benefit investigations by contacting payers to confirm patient insurance details and address complex reimbursement barriers.Verify patient-specific benefits and meticulously document coverage specifics, including cost-sharing and access options.Identify coverage restrictions and provide solutions to expedite patient access to medications.Document and initiate the prior authorization process as well as claims appeals.Report any reimbursement trends or coverage delays to management.Act as a liaison between field representatives, healthcare providers, and patients to ensure effective communication and support.
Full-time|On-site|Maitland, Florida, United States
Join our team as an Account Care Educator specializing in Specialty Pharmacy, where you will play a critical role in supporting healthcare providers and insurance plans. In this position, you will gather essential information regarding patient insurance coverage for specific pharmaceutical products and assist providers with coding, billing inquiries, and navigating intricate reimbursement challenges.Act as a single point of contact for inquiries from prescribers, patients, and field agents within your designated territory.Identify relevant programs and facilitate the necessary next steps.Effectively communicate the status of all patient support activities in a holistic manner.Collaborate with other program-specific Assist resources to ensure optimal outcomes for active patients.Handle inbound calls for your assigned territory or overflow from other territories, aiming for one-call resolution.Guarantee the necessary protection is insured.Perform additional duties as assigned by management.
About AssistRxAssistRx stands at the forefront of healthcare technology, dedicated to empowering life sciences organizations in launching and optimizing patient access programs. Our innovative platform bridges the gap between manufacturers, pharmacies, healthcare providers, and patients, offering compliant, configurable, and data-driven solutions that enhance therapy initiation, affordability, and continuous patient support.Operating in a dynamic, high-growth environment backed by private equity, we prioritize accuracy, accountability, and execution. Our teams navigate through intricate client contracts, evolving billing models, and high-volume financial workflows, making meticulous attention to detail and robust cross-functional collaboration essential.At AssistRx, you will collaborate with seasoned professionals across Finance, Operations, Technology, and Account Management, contributing to mission-critical programs for some of the largest pharmaceutical manufacturers globally. We embrace values of ownership, transparency, continuous improvement, and take pride in getting the details right.About the RoleThe Accounts Receivable Specialist plays a pivotal role in ensuring precise, timely, and compliant billing and cash application across the AssistRx client base. This role emphasizes end-to-end ownership of Accounts Receivable, encompassing invoicing, payment application, collections support, reconciliations, and cross-functional coordination.The ideal candidate will be highly detail-oriented, adept at navigating complex billing structures and contracts, and experienced in managing accounts receivable within a fast-paced, multi-departmental environment.Key ResponsibilitiesAccounts Receivable & Cash ApplicationPrepare and reconcile daily bank deposits, ensuring accuracy and proper documentation.Timely and accurately apply customer payments to outstanding invoices.Maintain and actively oversee the Accounts Receivable aging, identifying overdue balances and discrepancies.Support collections initiatives through customer correspondence and follow-ups as directed.Billing & InvoicingPrepare, issue, and reconcile customer invoices, including complex, multi-tier billing arrangements.Coordinate with purchase orders (POs), ensuring billing aligns with contracted amounts and remaining balances.Review contracts to guarantee billing accuracy across diverse pricing models and service levels.Maintain comprehensive and organized billing and accounts receivable documentation.Reconciliations, Reporting & SupportReconcile customer accounts and address billing discrepancies.Retrieve and review credit reports; assist with customer credit evaluations as needed.Support Account Management in various tasks as required.
About AssistRxAssistRx is at the forefront of healthcare technology, merging innovation, process optimization, and skilled talent to enhance patient access, therapy initiation, and visibility throughout the healthcare landscape. Our integrated solutions empower manufacturers, providers, and patients by streamlining intricate workflows and fostering improved outcomes through data-centric decision-making.As a rapidly growing, private-equity-backed healthcare technology firm, we thrive in a dynamic environment where precision, responsibility, and execution are paramount. Our collaborative culture spans Product, Technology, Finance, and Operations, enabling us to tackle complex challenges while prioritizing the patient experience.At AssistRx, data integrity is essential. We depend on reliable reporting and analytics to inform leadership decisions, enhance operational efficiency, and sustain growth. Our team members are encouraged to take initiative, question the status quo, and develop impactful solutions for both business and patient outcomes.Role OverviewThe Business Intelligence Reporting Analyst plays a vital role in delivering precise, timely, and actionable reporting that spans financial and operational performance. This position bridges Finance, Operations, and Technology, equipping executive leadership with insights into revenue, cost, margin, and productivity metrics.The ideal candidate will manage the complete reporting lifecycle—from data sourcing and validation to dashboard creation and storytelling for executive audiences. This role suits someone who excels in a fast-paced, private-equity-backed environment, possesses a robust analytical mindset, and takes pride in providing trustworthy data for decision-making.ResponsibilitiesExecutive & Management ReportingProduce weekly, monthly, and quarterly reporting packages for Executive Leadership, FP&A, and Operations.Develop and enhance core KPI dashboards that track revenue, margin, volumes, labor, utilization, churn, and client performance.Ensure data accuracy and consistency by reconciling results across financial systems, operational platforms, and data warehouses.Facilitate budgeting, forecasting, and long-range planning through clean, auditable reporting inputs.Analytics & Business InsightConvert ambiguous business inquiries into structured analyses and actionable insights.Identify trends, variances, and anomalies, proactively highlighting risks and performance opportunities.Collaborate with FP&A and operational leaders to define new metrics for performance evaluation.
Full-time|Remote|Remote — Maitland, Florida, United States
About AssistRxAt AssistRx, we are dedicated to revolutionizing the patient experience through innovative technology. Our platform streamlines access to life-saving therapies, connecting patients, healthcare providers, payers, and manufacturers through secure and scalable data-driven solutions. By facilitating better decision-making, we aim to enhance outcomes across the entire healthcare ecosystem.We invite you to join our team if you are passionate about constructing cutting-edge data platforms, engaging with large-scale cloud data systems, and applying data engineering best practices within a regulated healthcare context.Role OverviewWe are actively seeking a Senior Data Engineer to become an integral part of our Cloud Data Platform (CDP | Architecture) team. This position is highly hands-on and centers on the design, construction, and expansion of our modern data platform, with a particular focus on Snowflake and dbt as essential technologies.Your contributions will be pivotal in shaping AssistRx’s enterprise data architecture, as you will be responsible for transformation logic, performance optimization, and the implementation of data modeling patterns that support analytics, reporting, and downstream products across our organization.This is not an entry-level opportunity; we are looking for a candidate who can immediately contribute in a production Snowflake + dbt environment and establish technical standards for the wider data organization.What You’ll DoCloud Data Platform & ArchitectureDesign, build, and optimize Snowflake-centric data architectures to facilitate enterprise analytics, reporting, and operational use cases.Own dbt transformation layers, including model design, testing, documentation, and deployment best practices.Implement scalable data modeling patterns (star schemas, data vault, dimensional models) aligned with business requirements.Data Engineering & PipelinesDevelop and maintain robust data pipelines integrating sources such as Salesforce, application databases, and external client data.Ensure data integrity through validation, testing, monitoring, and observability frameworks.Optimize Snowflake performance and cost through query tuning, warehouse design, and efficient data modeling.Collaboration & EnablementCollaborate closely with Analytics, BI, Product, and Engineering teams to deliver trusted, analytics-ready datasets.Contribute to establishing architectural standards, code reviews, and best practices across the CDP team.Document data flows, models, and platform decisions to support long-term scalability and knowledge sharing.Governance, Security & ComplianceEnsure data pipelines and models adhere to PHI / PII / HIPAA compliance requirements.Support secure access patterns, role-based permissions, and data governance initiatives.
Full-time|$18/hr - $20/hr|On-site|Maitland, Florida, United States
Join Our Team as a Healthcare Customer Service Representative!Your primary mission in this role is to surpass patient expectations by evaluating their needs, prioritizing requests, and directing inquiries to the appropriate resources. You'll be a crucial part of our Patient Solutions team, ensuring that patients receive the best possible support.Why Work at AssistRx?Rated as one of the Top Workplaces in Orlando for three consecutive years, AssistRx recognizes that our success hinges on our exceptional team members. Our innovative blend of technology and talent allows us to provide unparalleled results. We believe that access to specialty therapies can change lives, made possible by the synergy of our people and technology. Interested in learning more? Follow us on LinkedIn to discover how our team members are #TransformingLives.Key Responsibilities:Act as the first point of contact for patients, assessing needs and providing information about our Patient Services.Work collaboratively within a multidisciplinary team to triage patient inquiries effectively.What We Offer:Generous PTO: Enjoy 100 hours of preloaded Paid Time Off, increasing to 140 hours with tenure.Tenure Bonuses: Receive $1,000 at your 3-year anniversary and $2,500 at your 5-year anniversary.Impactful Work: Be part of a team that is revolutionizing healthcare access for essential medications.Flexible Work Culture: After 120 days of training, many associates can enjoy a hybrid work schedule.Career Growth Opportunities: We foster a promote-from-within culture, investing in your personal and professional development.Innovation: Contribute to groundbreaking solutions that tackle complex healthcare challenges.Collaborative Environment: Join a talented team dedicated to collaboration and pushing the boundaries of what's possible. Refer a friend and earn a $750 bonus if they are hired!
Join our dynamic team at Minor International as an Assistant Food & Beverage Manager! In this pivotal role, you will oversee the daily operations of our food and beverage services, ensuring exceptional guest experiences and seamless service delivery. You will work closely with the Food & Beverage Manager to maintain high standards of quality and efficiency w…
Join our dynamic team as a Food and Beverage Attendant and play a vital role in delivering exceptional dining experiences. You will be responsible for providing outstanding customer service, taking orders, serving food and drinks, and ensuring a clean and welcoming environment for our guests.
Join our dynamic team as a Food & Beverage Attendant, where you will play a crucial role in delivering exceptional dining experiences to our guests. Your responsibilities will include serving food and beverages, ensuring cleanliness and organization of dining areas, and providing outstanding customer service. This is an exciting opportunity to grow and develop your skills in a vibrant hospitality environment.
The White Label Firm, Inc. is excited to announce openings for Sales and Marketing Agents to join our dynamic team! If you have experience in the food and beverage industry and possess exceptional interpersonal skills, we want to hear from you. Our ideal candidates thrive in collaborative environments and are passionate about engaging with people.We pride ourselves on offering competitive bonuses, commissions, and comprehensive benefits starting after 90 days of employment. There are also opportunities for full-time management roles based on performance metrics and key performance indicators (KPIs).If you’re ready to take the next step in your career, apply now for immediate consideration!
Full-time|On-site|Maitland, Florida, United States
At AssistRx, we have innovatively combined technology with top-tier talent to deliver effective solutions for life sciences companies, enhancing patient uptake, visibility, and health outcomes. Our dedicated team brings extensive therapy and healthcare system expertise to empower patients in achieving optimal results from their care.As a rapidly expanding organization, we regard our team as our greatest asset. Join us in our mission to make a meaningful impact in the healthcare space.Job Overview:The Program Manager plays a pivotal role in servicing Pharmaceutical Clients by developing and executing program strategies and operations, refining systems and processes, and overseeing staff management. This position demands exceptional leadership, coordination, scheduling, recruitment, communication, staff development, project management, and process redesign skills, with a strong emphasis on achieving excellence. Reporting directly to the Director of Pharmacy, the Program Manager will:Enhance call center operations by evaluating system performance, troubleshooting issues, and ensuring action plans are prepared and executed.Establish, monitor, analyze, and report on KPIs linked to effective patient access processes and initiatives as stipulated by Client contracts and Statements of Work.Oversee recruitment, training, and development of departmental staff through clear communication of job expectations, planning, and performance reviews, while upholding policies and procedures.Collaborate with the training department to develop impactful and measurable educational curriculums, and oversee the delivery of on-the-spot training as required.Foster a professional atmosphere among team members that promotes respect and transparency.Drive organizational objectives by taking ownership of innovative requests and exploring avenues to increase job value.Manage escalated inquiries, complaints, and concerns as necessary.Work alongside call center management to implement programs that enhance conversion, compliance, and adherence.Prepare agenda items and content for client meetings and quarterly reviews.Fulfill other responsibilities as required based on departmental and program needs.
Full-time|Remote|Remote — Maitland, Florida, United States
Join our dynamic team at assist-rx as a Data Steward! In this crucial role, you will oversee data management processes, ensuring the integrity, consistency, and security of our data assets.Your contributions will help streamline operations and enhance decision-making across the organization. We are looking for someone who is detail-oriented and passionate about data quality.
Full-time|Remote|Remote — Maitland, Florida, United States
Join assist-rx as a Senior Patching Engineer, a pivotal role responsible for spearheading enterprise-level patch and vulnerability remediation projects. The successful candidate will design, implement, and refine patch management strategies across diverse environments, including servers, endpoints, cloud platforms, and critical infrastructure. We are looking for an individual who blends extensive technical proficiency with robust risk management and exceptional collaboration abilities.---KEY RESPONSIBILITIES:Patch Management Strategy:Architect, implement, and sustain comprehensive enterprise patch management frameworks.Create policies, standards, and procedures that align with security and compliance mandates.Formulate patch prioritization models based on risk, criticality, and business significance.Vulnerability Remediation:Lead remediation initiatives driven by insights from vulnerability scanning tools.Coordinate urgent patching efforts for zero-day vulnerabilities and high-severity CVEs.Deliver risk-based recommendations to stakeholders and leadership.Infrastructure & Systems Management:Oversee patching activities across Windows, Linux, virtualized settings, and network systems.Administer enterprise patching solutions such as SCCM/MECM, WSUS, Red Hat Satellite, and Ansible.Manage patching within virtualized and cloud ecosystems (AWS, Azure, GCP).Ensure minimal service disruption through systematic testing and deployment cycles.Automation & Optimization:Create and maintain automation scripts (PowerShell, Bash, Python) to enhance patch deployment efficiency.Continuously refine patch compliance metrics and reporting dashboards.Establish rollback and contingency plans.Compliance & Reporting:Guarantee compliance with regulatory and industry standards (e.g., ISO 27001, NIST, HIPAA).Compile patch compliance reports for audits and executive review.Monitor SLAs and KPIs for patch remediation timelines.Collaboration & Leadership:Serve as a technical lead and mentor for junior engineers.Collaborate closely with Security, Infrastructure, DevOps, and Application teams.Engage in change management and CAB meetings.Support incident response initiatives concerning unpatched vulnerabilities.---PREFERRED CERTIFICATIONS:Microsoft Certified: Azure Administrator or equivalentRed Hat Certified Engineer (RHCE)CompTIA Security+ / CySA+CISSP---KEY COMPETENCIES:Strong analytical and problem-solving capabilitiesAbility to make risk-based decisionsExceptional documentation and reporting skillsEffective communication and stakeholder managementAbility to perform under pressure during critical security incidentsAttention to detail with strategic planning
Full-time|On-site|Maitland, Florida, United States
Join Assist Rx as the Vice President of Patient Solutions, where you will lead initiatives aimed at enhancing patient care and optimizing healthcare delivery. This executive role requires a strategic thinker with a deep understanding of patient engagement and solutions in the healthcare sector.
Role Overview Domino's Pizza, Inc. in Maitland is hiring an Assistant Manager. This position works closely with the store manager to keep daily operations running smoothly. The Assistant Manager helps set the tone for customer service, supports sales goals, and maintains a high standard for food quality and store appearance. What You Will Do Support the store manager with daily operations and team supervision Motivate and guide team members to deliver strong customer service Help drive sales and work toward store targets Manage inventory and supplies Maintain Domino's standards for cleanliness and food quality
Full-time|Remote|Remote — Maitland, Florida, United States
Join AssistRx, where we leverage human insight and cutting-edge AI technology to enhance patient access and improve healthcare outcomes. As a Salesforce Engineering Manager, you will play a pivotal role in shaping our technological landscape—where innovation, reliability, and purpose converge to create a significant impact in specialty pharmaceuticals and patient care.The Salesforce Engineering Manager will guide a talented team of Salesforce developers and administrators, pushing the boundaries of AssistRx’s Salesforce ecosystem across the Sales, Service, and Experience Clouds. This role will involve making crucial architectural decisions, ensuring technical excellence, and collaborating with cross-functional teams to deliver scalable, high-performing, and maintainable Salesforce solutions that underpin AssistRx’s patient access, client engagement, and business operations platforms.Key Responsibilities:Salesforce Engineering LeadershipDirect a team of Salesforce developers and admins in the creation, optimization, and enhancement of solutions across Sales, Service, and Experience Clouds.Provide guidance and mentorship on Apex, Lightning Web Components (LWC), Flows, and integration patterns (REST/SOAP APIs).Conduct code reviews, enforce best practices for reusability and maintainability, and manage technical debt effectively.Establish architectural standards, data model design, and compliance with Salesforce security policies and governor limits.Manage and enhance deployment processes using Gearset or CI/CD pipelines.Project Delivery & CollaborationLead Agile/Scrum delivery processes, including sprint planning, backlog grooming, and velocity tracking.Work closely with Product, QA, DevOps, and Data teams to ensure timely and high-quality releases.Collaborate with internal stakeholders and external vendors (e.g., CitiusTech, ODG) to align on business and technical priorities.Oversee configuration, automation, and approval workflows including Territory Management, Process Builder, and Flow.Ensure thorough documentation, testing, and release management for all Salesforce enhancements.People Management & Strategic InfluenceMentor and develop Salesforce engineers and technical leads, fostering a culture of growth and accountability.Act as a liaison between technical teams and business stakeholders, translating complex requirements into actionable solutions.Drive continuous improvement in engineering standards, automation practices, and documentation processes.Contribute to long-term architectural planning focused on scalability, performance, and user experience.
Full-time|On-site|Maitland, Florida, United States
assist-rx seeks a Benefits & Leave Management Administrator based in Maitland, Florida. This role centers on supporting the company’s employee benefits and leave programs, helping ensure smooth administration and compliance. Key responsibilities Administer employee benefits and leave programs according to company policies. Collaborate with HR and management to meet compliance requirements. Address employee questions about benefits and leave processes. Keep accurate, current records for all benefits and leave activities. Role focus This position supports employees throughout the organization, handling day-to-day program administration and recordkeeping. Attention to detail and clear communication with both staff and management are important in this work.
Full-time|On-site|Maitland, Florida, United States
As an Account Care Educator in Specialty Pharmacy, you will serve as a vital link between healthcare providers and insurance plans, ensuring seamless communication regarding patient insurance and pharmaceutical coverage. Your expertise will be crucial in assisting providers with coding, billing inquiries, and complex reimbursement challenges.Act as a single point of contact for all inquiries from prescribers, patients, and field agents within your designated territory.Identify relevant programs to facilitate patient assistance and guide next steps effectively.Provide comprehensive updates on all patient support activities.Collaborate with program-specific Assist resources to achieve positive outcomes for patients.Handle incoming calls for your assigned territory or overflow calls, delivering prompt and efficient resolution.Ensure that patient protection measures are adhered to.Perform additional tasks as assigned by management.
Full-time|On-site|Maitland, Florida, United States
As a Team Lead in Patient Solutions at assist-rx, you will play a pivotal role in fostering collaboration among team members, program managers, and various departments to drive operational excellence and efficiency. You will be responsible for monitoring operational activities, analyzing processes, and providing valuable insights for continuous improvement. Conduct ongoing evaluations of existing processes to assess their effectiveness. Analyze service trends and work collaboratively to prioritize initiatives aimed at enhancing productivity and efficiency within Patient Solutions. Leverage historical operational data to identify trends and opportunities, making strategic recommendations for program enhancements and process improvements. Generate comprehensive program reports that benchmark performance against established KPIs and SLAs. Oversee team workloads to guarantee timely task completion. Review and prepare staffing model recommendations for leadership consideration, presenting best and worst-case scenarios. Analyze shift change requests, including swaps, adjustments, PTO, and VTO, providing insights for leadership review. Ensure consistent processes, optimize workforce efficiency, and achieve performance metrics. Collaborate on designing, implementing, and maintaining reward and recognition programs. Assist in developing departmental policies and procedures. Perform additional duties as required based on departmental needs.
Full-time|$22/hr - $25/hr|On-site|Maitland, Florida, United States
Job Description: The Specialty Pharmacy Liaison plays a crucial role in connecting AssistRx with the client’s Field Reimbursement Managers (FRMs) and contracted specialty pharmacies.What to Expect as a Specialty Pharmacy Liaison:Your primary responsibility will be to facilitate seamless communication, coordination, and collaboration, thereby enhancing patient access to essential therapies. The ideal candidate will have a robust understanding of reimbursement processes, specialty pharmacy operations, and the healthcare ecosystem. This role requires an adaptable and agile individual capable of adjusting to evolving demands and circumstances.Build and nurture strong relationships with key stakeholders, including specialty pharmacies and Field Reimbursement Managers.Act as the primary point of contact for FRMs, addressing all inquiries from the FRM Team and providing timely updates, including leading weekly meetings with FRM agents.Engage with Specialty Pharmacies by asking insightful questions to identify and resolve coverage identification delays and shipment completions for enrolled patients.Respond to inquiries from Specialty Pharmacies effectively.Communicate status updates and challenges to the Program Specialist as needed.Support the management of complex cases escalated through program leadership.Conduct weekly meetings with specialty pharmacy contacts and maintain a daily updated spreadsheet of information.Analyze reimbursement trends to provide actionable insights and recommendations to leadership teams.Assist in resolving intricate reimbursement issues in collaboration with Specialty Pharmacies and Program Specialists.Job Details Snapshot:Compensation: $22-25/hrLocation: 495 N. Keller Road, Maitland, FL 32751Onsite Requirement: This position is fully onsite initially, with potential for hybrid opportunities based on performance and program needs.About AssistRx: Recognized as one of the Top Workplaces in Orlando for three consecutive years, AssistRx believes that the foundation of our success lies in our exceptional team members. We have successfully combined cutting-edge technology with talented professionals to achieve outstanding results. We are firm believers that access to specialty therapies can transform lives and is made possible through the synergy of our people and technology. Join us on LinkedIn to learn more about how our team members are making a difference.
Full-time|$19/hr - $23/hr|On-site|Maitland, Florida, United States
The Insurance Verification Specialist plays a pivotal role in liaising with healthcare providers and insurance companies to accurately verify and manage patient insurance information specific to pharmaceutical products. This specialist will assist healthcare professionals in resolving inquiries related to coding, billing, and complex reimbursement challenges. In addition, the role involves supporting the Prior Authorizations (PA) process for a designated caseload and facilitating the appeals process to ensure patients have access to necessary medications.Ensure compliance with company policies and maintain the highest service quality while managing cases through the verification process.Conduct thorough benefit investigations by contacting payers to confirm patient insurance details and address complex reimbursement barriers.Verify patient-specific benefits and meticulously document coverage specifics, including cost-sharing and access options.Identify coverage restrictions and provide solutions to expedite patient access to medications.Document and initiate the prior authorization process as well as claims appeals.Report any reimbursement trends or coverage delays to management.Act as a liaison between field representatives, healthcare providers, and patients to ensure effective communication and support.
Full-time|On-site|Maitland, Florida, United States
Join our team as an Account Care Educator specializing in Specialty Pharmacy, where you will play a critical role in supporting healthcare providers and insurance plans. In this position, you will gather essential information regarding patient insurance coverage for specific pharmaceutical products and assist providers with coding, billing inquiries, and navigating intricate reimbursement challenges.Act as a single point of contact for inquiries from prescribers, patients, and field agents within your designated territory.Identify relevant programs and facilitate the necessary next steps.Effectively communicate the status of all patient support activities in a holistic manner.Collaborate with other program-specific Assist resources to ensure optimal outcomes for active patients.Handle inbound calls for your assigned territory or overflow from other territories, aiming for one-call resolution.Guarantee the necessary protection is insured.Perform additional duties as assigned by management.
About AssistRxAssistRx stands at the forefront of healthcare technology, dedicated to empowering life sciences organizations in launching and optimizing patient access programs. Our innovative platform bridges the gap between manufacturers, pharmacies, healthcare providers, and patients, offering compliant, configurable, and data-driven solutions that enhance therapy initiation, affordability, and continuous patient support.Operating in a dynamic, high-growth environment backed by private equity, we prioritize accuracy, accountability, and execution. Our teams navigate through intricate client contracts, evolving billing models, and high-volume financial workflows, making meticulous attention to detail and robust cross-functional collaboration essential.At AssistRx, you will collaborate with seasoned professionals across Finance, Operations, Technology, and Account Management, contributing to mission-critical programs for some of the largest pharmaceutical manufacturers globally. We embrace values of ownership, transparency, continuous improvement, and take pride in getting the details right.About the RoleThe Accounts Receivable Specialist plays a pivotal role in ensuring precise, timely, and compliant billing and cash application across the AssistRx client base. This role emphasizes end-to-end ownership of Accounts Receivable, encompassing invoicing, payment application, collections support, reconciliations, and cross-functional coordination.The ideal candidate will be highly detail-oriented, adept at navigating complex billing structures and contracts, and experienced in managing accounts receivable within a fast-paced, multi-departmental environment.Key ResponsibilitiesAccounts Receivable & Cash ApplicationPrepare and reconcile daily bank deposits, ensuring accuracy and proper documentation.Timely and accurately apply customer payments to outstanding invoices.Maintain and actively oversee the Accounts Receivable aging, identifying overdue balances and discrepancies.Support collections initiatives through customer correspondence and follow-ups as directed.Billing & InvoicingPrepare, issue, and reconcile customer invoices, including complex, multi-tier billing arrangements.Coordinate with purchase orders (POs), ensuring billing aligns with contracted amounts and remaining balances.Review contracts to guarantee billing accuracy across diverse pricing models and service levels.Maintain comprehensive and organized billing and accounts receivable documentation.Reconciliations, Reporting & SupportReconcile customer accounts and address billing discrepancies.Retrieve and review credit reports; assist with customer credit evaluations as needed.Support Account Management in various tasks as required.
About AssistRxAssistRx is at the forefront of healthcare technology, merging innovation, process optimization, and skilled talent to enhance patient access, therapy initiation, and visibility throughout the healthcare landscape. Our integrated solutions empower manufacturers, providers, and patients by streamlining intricate workflows and fostering improved outcomes through data-centric decision-making.As a rapidly growing, private-equity-backed healthcare technology firm, we thrive in a dynamic environment where precision, responsibility, and execution are paramount. Our collaborative culture spans Product, Technology, Finance, and Operations, enabling us to tackle complex challenges while prioritizing the patient experience.At AssistRx, data integrity is essential. We depend on reliable reporting and analytics to inform leadership decisions, enhance operational efficiency, and sustain growth. Our team members are encouraged to take initiative, question the status quo, and develop impactful solutions for both business and patient outcomes.Role OverviewThe Business Intelligence Reporting Analyst plays a vital role in delivering precise, timely, and actionable reporting that spans financial and operational performance. This position bridges Finance, Operations, and Technology, equipping executive leadership with insights into revenue, cost, margin, and productivity metrics.The ideal candidate will manage the complete reporting lifecycle—from data sourcing and validation to dashboard creation and storytelling for executive audiences. This role suits someone who excels in a fast-paced, private-equity-backed environment, possesses a robust analytical mindset, and takes pride in providing trustworthy data for decision-making.ResponsibilitiesExecutive & Management ReportingProduce weekly, monthly, and quarterly reporting packages for Executive Leadership, FP&A, and Operations.Develop and enhance core KPI dashboards that track revenue, margin, volumes, labor, utilization, churn, and client performance.Ensure data accuracy and consistency by reconciling results across financial systems, operational platforms, and data warehouses.Facilitate budgeting, forecasting, and long-range planning through clean, auditable reporting inputs.Analytics & Business InsightConvert ambiguous business inquiries into structured analyses and actionable insights.Identify trends, variances, and anomalies, proactively highlighting risks and performance opportunities.Collaborate with FP&A and operational leaders to define new metrics for performance evaluation.
Full-time|Remote|Remote — Maitland, Florida, United States
About AssistRxAt AssistRx, we are dedicated to revolutionizing the patient experience through innovative technology. Our platform streamlines access to life-saving therapies, connecting patients, healthcare providers, payers, and manufacturers through secure and scalable data-driven solutions. By facilitating better decision-making, we aim to enhance outcomes across the entire healthcare ecosystem.We invite you to join our team if you are passionate about constructing cutting-edge data platforms, engaging with large-scale cloud data systems, and applying data engineering best practices within a regulated healthcare context.Role OverviewWe are actively seeking a Senior Data Engineer to become an integral part of our Cloud Data Platform (CDP | Architecture) team. This position is highly hands-on and centers on the design, construction, and expansion of our modern data platform, with a particular focus on Snowflake and dbt as essential technologies.Your contributions will be pivotal in shaping AssistRx’s enterprise data architecture, as you will be responsible for transformation logic, performance optimization, and the implementation of data modeling patterns that support analytics, reporting, and downstream products across our organization.This is not an entry-level opportunity; we are looking for a candidate who can immediately contribute in a production Snowflake + dbt environment and establish technical standards for the wider data organization.What You’ll DoCloud Data Platform & ArchitectureDesign, build, and optimize Snowflake-centric data architectures to facilitate enterprise analytics, reporting, and operational use cases.Own dbt transformation layers, including model design, testing, documentation, and deployment best practices.Implement scalable data modeling patterns (star schemas, data vault, dimensional models) aligned with business requirements.Data Engineering & PipelinesDevelop and maintain robust data pipelines integrating sources such as Salesforce, application databases, and external client data.Ensure data integrity through validation, testing, monitoring, and observability frameworks.Optimize Snowflake performance and cost through query tuning, warehouse design, and efficient data modeling.Collaboration & EnablementCollaborate closely with Analytics, BI, Product, and Engineering teams to deliver trusted, analytics-ready datasets.Contribute to establishing architectural standards, code reviews, and best practices across the CDP team.Document data flows, models, and platform decisions to support long-term scalability and knowledge sharing.Governance, Security & ComplianceEnsure data pipelines and models adhere to PHI / PII / HIPAA compliance requirements.Support secure access patterns, role-based permissions, and data governance initiatives.
Full-time|$18/hr - $20/hr|On-site|Maitland, Florida, United States
Join Our Team as a Healthcare Customer Service Representative!Your primary mission in this role is to surpass patient expectations by evaluating their needs, prioritizing requests, and directing inquiries to the appropriate resources. You'll be a crucial part of our Patient Solutions team, ensuring that patients receive the best possible support.Why Work at AssistRx?Rated as one of the Top Workplaces in Orlando for three consecutive years, AssistRx recognizes that our success hinges on our exceptional team members. Our innovative blend of technology and talent allows us to provide unparalleled results. We believe that access to specialty therapies can change lives, made possible by the synergy of our people and technology. Interested in learning more? Follow us on LinkedIn to discover how our team members are #TransformingLives.Key Responsibilities:Act as the first point of contact for patients, assessing needs and providing information about our Patient Services.Work collaboratively within a multidisciplinary team to triage patient inquiries effectively.What We Offer:Generous PTO: Enjoy 100 hours of preloaded Paid Time Off, increasing to 140 hours with tenure.Tenure Bonuses: Receive $1,000 at your 3-year anniversary and $2,500 at your 5-year anniversary.Impactful Work: Be part of a team that is revolutionizing healthcare access for essential medications.Flexible Work Culture: After 120 days of training, many associates can enjoy a hybrid work schedule.Career Growth Opportunities: We foster a promote-from-within culture, investing in your personal and professional development.Innovation: Contribute to groundbreaking solutions that tackle complex healthcare challenges.Collaborative Environment: Join a talented team dedicated to collaboration and pushing the boundaries of what's possible. Refer a friend and earn a $750 bonus if they are hired!