Customer Growth Assistant Manager

About UsLove, Bonito is the premier womenswear brand in Southeast Asia, dedicated to empowering women through style and confidence. Founded in 2010 in Singapore, we have transformed from a modest online startup to a multi-channel powerhouse with over 20 stores across Asia and a robust online presence.As we embark on our next decade, we aim to expand into new…

About UsAt Heidi, we believe healthcare should be continuous and profoundly human. We are developing an AI Care Partner that collaborates with healthcare professionals to transform patient care.Our diverse team consists of doctors, engineers, designers, researchers, and creatives dedicated to ensuring clinicians can focus on their most important mission: their patients.In just a year and a half, Heidi has saved healthcare providers over 18 million hours and facilitated 73 million patient interactions across 116 countries. Each week, more than two million patient visits worldwide are powered by Heidi.With nearly $100 million in funding, we are expanding in the US, UK, Canada, and Europe, collaborating with esteemed health systems, including the NHS, Beth Israel Lahey Health, and Monash Health.Your RoleAs an SEO Growth Specialist, you will play a crucial role in shaping our AI healthtech journey. Your focus will be on on-page optimization to enhance user experience and engagement, driving significant global growth.Collaborating closely with the Go-to-Market (GTM) team, you will be part of our innovative organic growth initiative, providing you with a unique opportunity to build from the ground up.This position allows you to establish the optimization framework that will underpin our rapid expansion, while crafting an organic search user journey designed to scale tenfold in the coming years.Key ResponsibilitiesEnhance User Experience and Performance: Improve engaged time, scroll depth, and click-through rates by refining content hierarchy, layout, and readability.On-page Experimentation: Formulate hypotheses based on analytics and research, conduct A/B tests, and iterate based on results. Maintain an ongoing experiment backlog and deliver updates bi-weekly.User Research: Analyze session recordings, heatmaps, and surveys to identify user challenges and inform testing strategies. Validate findings through qualitative feedback.Cross-functional Collaboration: Coordinate with Website and Design teams to define and document project requirements and success criteria, ensuring stakeholder alignment.Leverage AI Automation: Utilize AI for generating test variants, deriving insights, coordinating page updates, and optimizing reporting processes while maintaining editorial integrity.Candidate Profile3+ years of experience in SEO, particularly with a focus on on-page optimization.Proficient in Google Analytics 4 (GA4) and Tag Manager, with strong familiarity with user insight and testing tools.Ability to analyze data effectively to drive informed decisions.Excellent communication skills for cross-team collaboration.

Join Accor Hotels as an Assistant Engineering Manager, where you will play a key role in overseeing engineering operations, ensuring maintenance efficiency, and enhancing guest experiences. You will collaborate with a dynamic team to implement best practices in facility management, while also contributing to sustainability initiatives.

RISE is dedicated to transforming the digital landscape of the Philippines by enhancing internet connectivity and delivering exceptional support to our business and wholesale partners. Our initiatives, including GetaFIX and Open Access Network, set the standard for reliable and swift installation services. We foster a culture of transparency and accountability, encouraging our team members to surpass expectations and collaborate in advancing the nation’s digital framework.As the Customer Experience (CX) Manager, you will be a crucial strategic partner in bridging customer insights with organizational transformation. You will lead the comprehensive design and implementation of both relational and transactional Net Promoter Score (NPS) programs. This role involves close collaboration with various department heads to translate qualitative feedback into impactful Service Improvement Plans (SIPs), aimed at minimizing customer friction and enhancing overall business performance.

tasq-work is looking for an Assistant Manager - Procurement Coupa to join the team in a hybrid role based in Makati City, Metro Manila. This position centers on leading Source-to-Pay (S2P) solution implementations and supporting procurement transformation projects for clients across various industries. Main responsibilities Oversee the full delivery of Source-to-Pay (S2P) projects, applying strong understanding of S2P processes. Manage digital procurement initiatives using platforms such as Coupa, Ariba, and Ivalua, taking ownership of projects from initiation to completion. Identify and pursue opportunities to grow the business by building professional relationships and networks. Lead projects independently, taking on roles like Functional Design Lead, Testing Lead, or Project Manager, and support change management efforts as needed. Guide team development by managing recruitment and mentoring team members to support their growth. Keep up with industry trends and emerging technologies, recommending and implementing new solutions where appropriate. Enhance internal capabilities by delivering training and developing best practice documentation for the team. Location and work setup This is a hybrid position based in Makati City, Metro Manila, Philippines.

About UsLove, Bonito is the premier womenswear brand in Southeast Asia, dedicated to empowering women to embrace their confidence through fashion. Established in 2010 in Singapore, we have evolved from a modest online venture into a robust multi-channel enterprise with over 20 stores across Asia and a vibrant online platform.As we look to the future, we are poised for expansion into new product categories, markets, wholesale collaborations, and brand acquisitions. We are transforming into a next-generation regional consumer group that harmonizes passion with performance, and creativity with technology.Our team is composed of innovators, visionaries, and action-takers who understand that culture is more than just a statement; it is reflected in our actions every day. We are agile, inquisitive, and willing to take calculated risks on promising ideas and individuals. In this environment, you will find a community that encourages personal growth, empowers you to take the lead, and celebrates your uniqueness. Together, we are shaping the future of Asian brands, starting from Southeast Asia and reaching out to the world.Why Join Us?At Love, Bonito, you will be part of something greater than just a job — you will be contributing to a movement. We are building a nimble, courageous, and heart-driven organization where each member has the opportunity to make a significant impact. Here’s what you can anticipate:Purpose with Performance: We are committed to creating a world-class Asian brand that competes on a global stage. We uphold high standards and operate with purpose, integrity, resilience, and excellence. Join us if you are serious about outstanding customer service and making a real impact!Growth that’s Real: Known for our dynamic and fast-paced environment, you will be expected to learn quickly, step beyond your comfort zone, and collaborate with peers who challenge and support you equally. If you are seeking a comfortable, fully-structured environment, this may not be the place for you. However, if you are excited to build, innovate, and make a difference together, we encourage you to apply!Culture at Our Core: If you thrive in a no-corporate-BS atmosphere, you will feel right at home with us. We prioritize empathy, celebrate individuality, and believe that great work stems from trust rather than titles. Teamwork and effective collaboration are essential to our success — when we work together, we achieve more. If this resonates with your values, come join #TeamLB!Join us as we redefine what it means to build a lasting global consumer group.The RoleAs we embark on our next growth and profitability phase, we are in search of a Retail (Assistant) Store Manager to fortify our team, culture, and future.Main ResponsibilitiesAs our Retail Assistant Store Manager in Singapore, your key responsibilities will include:Team Management & LeadershipAchieving sales targets ...

Join Our Team as an Assistant Manager in SAP EAM!We are seeking a skilled Assistant Manager to lead our SAP EAM (Enterprise Asset Management) initiatives. In this role, you will spearhead the design, configuration, and implementation of SAP EAM modules such as PM, CS, MRS, and Mobile EAM. You will conduct workshops to gather essential business requirements focused on maintenance processes, asset management, and operational activities.Your Responsibilities Include:Leading the deployment of SAP EAM modules with a focus on best practices.Conducting workshops to capture business requirements effectively.Developing comprehensive functional specifications for system enhancements, interfaces, reports, and integrations.Configuring master data and processes, including:Equipment and functional locationsMaintenance plans and task listsWork order managementNotifications and corrective/preventive maintenanceMeasurement points, warranties, and service ordersProject Delivery:Supporting full lifecycle SAP EAM implementations from Blueprinting to Hypercare.Collaborating with SAP Basis, ABAP, and Integration teams for optimal system performance.Preparing test scripts, conducting unit/integration testing, and supporting UAT with business users.Providing training, documentation, and change management support to ensure smooth transitions.

Job Title: Assistant Accounting ManagerLocation: Makati City, PhilippinesAbout MetroMartMetroMart is the leading online grocery platform in the Philippines, partnering with the largest supermarkets and over 300 specialty stores nationwide. Our service is available in 77 cities, providing customers with convenient access to their grocery needs.Why Join MetroMart?Be part of a vibrant and fast-growing company that fosters innovation.Collaborate with industry experts and contribute to reshaping the online grocery landscape.Join a team that prioritizes creativity, initiative, and results-driven performance.Benefit from opportunities for career growth and personal development.Key Responsibilities:As the Assistant Accounting Manager, you will be responsible for:1. Accounting Operations Management:Oversee daily accounting tasks, including the general ledger, accounts receivable, accounts payable, and payroll.Prepare precise financial statements on a monthly, quarterly, and annual basis.2. Budgeting and Forecasting:Work with senior management to create and analyze budgets, including variance analysis and financial forecasting.3. Compliance:Ensure compliance with accounting standards, tax laws, and internal controls.Prepare and file taxes accurately and on time.4. Team Leadership:Lead and mentor the accounting team, assigning tasks and providing training.5. Financial Analysis:Analyze financial data to identify trends and support strategic decisions.Prepare detailed reports for senior management and stakeholders.6. External Audit Coordination:Facilitate external audits and maintain effective communication with auditors.

About the RoleWe are on the lookout for a dynamic and detail-oriented Assistant Manager with expertise in SAP Project Systems (PS). This pivotal role involves supporting the design, implementation, and ongoing enhancement of project management processes. You will partner closely with stakeholders and project teams to deliver optimal SAP PS solutions that resonate with our organizational objectives. Your contributions will be vital in driving project success and operational excellence.Key ResponsibilitiesAssist in the strategic planning and execution of SAP Project Systems implementation initiatives, ensuring they align with business requirements and objectives.Configure SAP PS functionalities such as Work Breakdown Structures (WBS), Network Activities, Milestone Billing, and Cost Planning to meet diverse project demands.Collaborate with cross-functional teams to ensure seamless integration with other SAP modules, including FI, CO, MM, and SD.Engage in client workshops to collect and analyze requirements, conduct FIT-GAP analysis, and aid in the development of functional specifications.Contribute to the creation and delivery of WRICEF (Workflow, Reports, Interfaces, Conversions, Enhancements, and Forms) objects alongside technical teams.Support testing activities (SIT, UAT), data migration tasks, and post-go-live assistance to facilitate smooth project transitions.Provide insights into leveraging SAP PS best practices and innovations to enhance project management capabilities.Mentor junior team members and foster skill development within the team.

This hybrid Assistant Manager - Procurement Ariba role centers on managing Source-to-Pay (S2P) implementation projects and supporting procurement transformation efforts. The position is based in Makati City, Metro Manila, Philippines, and combines project leadership with hands-on involvement in digital procurement initiatives. Key Responsibilities S2P Project Delivery: Oversee end-to-end Source-to-Pay projects, applying expertise in S2P functional processes. Procurement Transformation: Lead digitalization and transformation projects using platforms such as Ariba, Coupa, Ivalua, Zycus, GEP, and Jaggaer. Manage projects from planning to delivery across various sectors and regions. Business Development: Identify and develop new opportunities by building and maintaining professional relationships and networks. Project Leadership: Take on roles such as Functional Design Lead, Testing Lead, Project Manager, and Change Management Support across multiple engagements. Team Growth: Oversee recruitment activities and mentor team members to foster their development. Industry Knowledge: Stay informed about procurement trends, new technologies, and best practices to offer relevant solutions. Capability Building: Share internal knowledge, create best practice materials, and lead training sessions to strengthen team skills. Location and Work Setup This is a hybrid position based in Makati City, Metro Manila, Philippines. Some on-site work is required.

Role overview tasq-work seeks an SAP PP Assistant Manager for a hybrid role in Makati City, Metro Manila. The position focuses on leading the implementation and support of the SAP Production Planning (PP) module, helping ensure business operations remain efficient and uninterrupted. Key responsibilities Lead and oversee SAP PP solution implementations Support daily SAP PP operations and resolve technical issues as they arise Work closely with various teams to enhance processes and improve system performance Work arrangement This hybrid position blends in-office work at the Makati location with remote days, reflecting tasq-work’s flexible approach to work arrangements.

About UsAt Love, Bonito, we are proud to be Southeast Asia’s premier womenswear brand, dedicated to empowering women through confidence in style. Since our inception in 2010 in Singapore, we have transformed from a small online startup into a robust multi-channel enterprise with over 20 stores throughout Asia and a thriving digital presence.As we look towards the future, our goal is to expand into new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group that seamlessly blends heart with performance and creativity with technology.Our team consists of builders, dreamers, and doers who understand that culture extends beyond mere words on a wall; it reflects how we engage every day. We embrace agility, curiosity, and the courage to support bold ideas and talented individuals. Join us to be part of a community that inspires growth, encourages leadership, and celebrates authenticity. Together, we are shaping the future of Asian brands — from Southeast Asia to the world.Why Join Us?At Love, Bonito, you will contribute to more than just a job; you will be part of a movement. We are crafting an organization that is agile, courageous, and heartfelt — where every individual has the opportunity to drive impact. Here’s what you can anticipate:Purpose with Performance: We are committed to building a world-class Asian brand that competes on a global scale. We hold ourselves to high standards and operate with integrity, determination, and excellence. Join us if you are passionate about delivering exceptional customer service and making a tangible impact!Growth that’s Real: Our environment is dynamic and fast-paced. You’ll be expected to learn rapidly, push beyond your comfort zone, and collaborate with peers who challenge and support you equally. If you seek a comfortable, fully structured environment, we may not be the right fit. However, if you’re excited to create, shape, and make a significant impact, we welcome you!Culture at Our Core: If you desire a no-corporate-BS atmosphere, you’ll thrive here. We lead with empathy, celebrate individuality, and believe that excellent work arises from trust, not hierarchy. Teamwork and effective collaboration are at the heart of our success — together, we can go further. If this resonates with your values, we encourage you to join #TeamLB!Help us redefine what it means to build a lasting global consumer group.About the RoleIn this role, you will be pivotal in developing, managing, and executing Love, Bonito’s global marketing campaigns, encompassing both brand-led and tactical initiatives. With a comprehensive understanding of our brand, customers, and business objectives, you will spearhead the creation of a compelling campaign storytelling strategy, anchored in our product assortment and significant brand moments, ensuring alignment with our overall business goals.

tasq-work is looking for an SAP Master Data Governance (MDG) Assistant Manager to join the team in Makati City, Metro Manila. This hybrid role centers on maintaining high standards for master data quality and governance throughout the organization. Key Responsibilities Oversee and monitor master data governance processes that align with business objectives. Collaborate with stakeholders to apply data management best practices. Lead projects and initiatives that enhance data quality and governance on an ongoing basis. Work Arrangement The position is based in Makati City and follows a hybrid work setup, combining on-site and remote work.

Dynamic General Virtual Assistant (Hybrid)At Wing, we are on an innovative journey to transform the future of work for businesses around the globe! Our goal is to become the premier destination for organizations seeking to create top-tier teams and streamline their operations seamlessly.We are excited to welcome a General Virtual Assistant who can start immediately! Initial training will take place onsite, followed by a period of Nesting and Certification at our Makati Office. Once paired with a client, you will enjoy a flexible hybrid work environment.Key Responsibilities:1. Efficiently store and organize documents and files.2. Perform data entry tasks: prepare lead lists, transcribe audio recordings, compile payroll information, and organize research notes.3. Conduct product research, procure goods, and secure samples.4. Maintain and update information for marketing and sales initiatives via a CRM system.5. Generate and dispatch invoices, monitor payments, and track company expenses.6. Gather data on industry trends and best practices, and prepare insightful reports for comparative analysis.7. Oversee project monitoring, internal communications, and data organization.8. Coordinate team schedules, mitigate scheduling conflicts, and ensure clients are prepared and punctual for meetings.9. Prepare travel itineraries, including booking hotels and rental cars.10. Manage incoming calls, relay information, and schedule appointments.11. Handle email communication, follow up on correspondence, organize inboxes per client preference, and alert clients to important messages.12. Execute various ad hoc tasks as necessary.Qualifications:• A minimum of 6 months to 1 year of experience in a Virtual Assistant role.• Exceptional communication skills via phone, email, and instant messaging.• Strong organizational and time management abilities.• Tech-savvy and proficient with current technologies, including desktop sharing, cloud services, and VoIP.• Familiarity with word processing and spreadsheet software (e.g., MS Office).• Proficient in managing online calendars and scheduling tools (e.g., Google Calendar).• A proactive mindset and eagerness to learn and be trained.Technical Requirements:• USB headset with noise-canceling capability.• Functional webcam.• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.• Primary internet speed of at least 25 Mbps (cable connection).• Backup internet speed of at least 10 Mbps.Benefits:• Comprehensive training and professional development opportunities.• Flexible hybrid work schedule.• Engaging work environment with a focus on innovation.

We are seeking a meticulous and customer-focused Sales and Customer Support Associate to become a vital part of our client's team. This role is dedicated to addressing customer inquiries, resolving issues, and delivering exceptional service, while also promoting sales through in-depth product knowledge and relationship building. The ideal candidate will possess excellent communication skills, a proactive problem-solving approach, and the ability to effectively juggle customer support and sales responsibilities.Key Responsibilities:Professionally respond to customer inquiries via phone, email, and chat with efficiency and courtesy.Provide accurate information regarding products, services, pricing, and policies.Promptly resolve customer issues and complaints to ensure satisfaction.Process orders, manage customer accounts, and handle billing or service requests.Identify customer needs and suggest appropriate products or services to drive sales.Maintain detailed records of customer interactions using CRM systems.Work collaboratively with the sales team to meet targets and enhance customer retention.Stay informed about product offerings, promotions, and company policies.Qualifications:Demonstrated experience in customer support, sales, or a related field.Exceptional verbal and written communication skills.Strong problem-solving and organizational skills.Ability to thrive in a fast-paced environment and manage multiple tasks effectively.Familiarity with CRM or ticketing systems is advantageous.A customer-centric approach with a proactive and positive attitude.Technical and Work Environment Requirements:Internet Connection:Primary connection must have a minimum speed of 15 Mbps.Backup connection should have a minimum speed of 10 Mbps and must support work during power outages.Primary Device:A desktop or laptop with at least:Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.A minimum of 8 GB RAM.Backup Device:Must perform at or above an Intel Core i3 processor.Must be operational during power interruptions.Peripherals and Workspace:A working webcam.A noise-canceling USB headset.A quiet and dedicated home office space.A smartphone for communication and verification.

About Us Previously, being a successful restaurateur meant having a love for food and people. However, in the digital age, embracing technology is equally essential. At Otter, we are passionate about helping restaurateurs thrive in the online food delivery space. Our trusted software supports restaurants worldwide, from large chains like Chick-fil-A and KFC to smaller establishments, enhancing their delivery operations by increasing sales, minimizing order issues, and alleviating delivery challenges. Role Overview: As the Customer Support Team Lead at Otter, you will motivate and guide a dedicated team of support agents to deliver outstanding customer experiences. You will influence the team’s operational efficiency by focusing on personnel development, optimizing workflows, and promoting a culture centered on customer satisfaction. Collaborating closely with other Team Leads and the US&C People Ops Manager, you will ensure our support services maintain the highest standards. The ideal candidate is a natural leader who derives satisfaction from implementing structured management strategies. Your Responsibilities: Lead and manage a team of support specialists in your region. Monitor and assess team performance, providing constructive feedback to ensure peak productivity. Inspire and coach team members to meet productivity and project objectives. Oversee and prioritize all support channels and queues, ensuring adherence to service level agreements. Manage shift schedules to guarantee optimal team coverage. Provide assistance to team members during their shifts as needed. Set a benchmark for quality support by actively responding to customer inquiries across all channels. Collaborate with the broader US&C SOS team on special projects to enhance overall support team success. Work with stakeholders to fulfill project and KPI requirements.

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

As an Order Management Specialist at Continental AG, you will play a pivotal role in ensuring seamless order processing and customer satisfaction. Your responsibilities will include overseeing order fulfillment, coordinating with various departments, and maintaining accurate order records. You will be the primary point of contact for customers regarding their orders, ensuring timely communication and resolution of any issues.

Join our dynamic team at tasq-work as a Customer Service Representative in Luzon! We are eager to bring on motivated individuals who are committed to providing outstanding service to our esteemed clients. In this role, you will utilize your communication prowess, problem-solving abilities, and customer profiling skills to ensure an exceptional client experience.Key ResponsibilitiesRespond swiftly and professionally to customer inquiries via phone, email, and chatResolve customer issues and complaints with an emphasis on first-contact resolutionMaintain accurate and detailed records of customer interactionsCollaborate with team members to enhance customer service initiativesProvide information about products and services to meet customer needsIdentify and recommend opportunities to improve the customer experience proactivelyAchieve or surpass individual and team performance objectives

Join Canva as a Customer Service Team Lead and play a vital role in shaping our customer service strategies. You will lead a dynamic team dedicated to enhancing customer satisfaction while driving performance excellence. This position requires strong leadership skills, a passion for customer service, and the ability to foster a collaborative team environment.