Customer Service Representative - Appointment Setter | PHP 21K Signing Bonus

ISTA Solutions is hiring a Customer Service Representative - Appointment Setter for its Makati City office. This role centers on helping customers and managing their requests through phone, email, and chat. New hires receive a PHP 21,000 signing bonus. Key responsibilities Support customers by responding to inquiries via phone, email, and chat. Answer questi…

Join our dynamic team at tasq-work as a Customer Service Representative in Luzon! We are eager to bring on motivated individuals who are committed to providing outstanding service to our esteemed clients. In this role, you will utilize your communication prowess, problem-solving abilities, and customer profiling skills to ensure an exceptional client experience.Key ResponsibilitiesRespond swiftly and professionally to customer inquiries via phone, email, and chatResolve customer issues and complaints with an emphasis on first-contact resolutionMaintain accurate and detailed records of customer interactionsCollaborate with team members to enhance customer service initiativesProvide information about products and services to meet customer needsIdentify and recommend opportunities to improve the customer experience proactivelyAchieve or surpass individual and team performance objectives

Role Overview Lamudi is hiring a Customer Service Representative focused on lead qualification in Makati City. This position serves as the first point of contact for customers, handling inquiries with care and efficiency. The role centers on engaging with potential leads and upholding strong service standards. Main Responsibilities Respond to customer questions and requests in a timely, helpful manner Reconnect with previously qualified developer leads to assess their current interest and project fit Support the team’s efforts to identify and qualify new opportunities What Lamudi Looks For Clear, confident communication skills Proactive approach to daily tasks Interest in growing professionally within a supportive team This role offers a chance to build customer service experience while working closely with both leads and internal teams at Lamudi.

Join Canva as a Customer Service Team Lead and play a vital role in shaping our customer service strategies. You will lead a dynamic team dedicated to enhancing customer satisfaction while driving performance excellence. This position requires strong leadership skills, a passion for customer service, and the ability to foster a collaborative team environment.

Join our dynamic team at SGS as a Telemarketing and Customer Service Associate. In this vital role, you will engage with customers through phone and email, providing exceptional service and support. You will be responsible for promoting our services, managing customer inquiries, and ensuring a positive experience for every client.

Location: Initially required to work full onsite for the first 6 months; transitioning to a hybrid model of 3 days onsite and 2 days remote thereafter, subject to managerial approval.Working Hours / Job Type:Monday to Friday, from 6 AM to 3 PM Manila time (9 AM to 6 PM AEDT), consisting of 8 core working hours plus a 1-hour break.Company Overview:Our client stands as Australia's foremost provider of medical consumables, pharmaceuticals, and equipment, catering to both public and private healthcare sectors. With over 80 years of industry leadership, they serve hospitals, retail pharmacies, day surgeries, medical centers, community patients (direct-to-home), and aged care facilities. Additionally, the company offers comprehensive 4PL solutions, empowering suppliers to delegate their supply chain management services.As part of their ongoing expansion of their Philippine-based team, they are seeking a talented Web Developer to contribute significantly to the development and maintenance of eCommerce web applications and API integrations within their technological ecosystem.In this role, you will be dedicated to constructing robust and scalable eCommerce solutions utilizing PHP alongside modern frameworks, with a particular focus on Laravel. You will be expected to possess full-stack capabilities, excelling in backend PHP development as well as frontend technologies like React and Vue.js. Your responsibilities will encompass creating seamless eCommerce experiences and developing comprehensive API integrations that link eCommerce platforms with backend systems and third-party services.Key Responsibilities:● eCommerce Application Development: Design, develop, and maintain eCommerce web applications using PHP and contemporary development methodologies, incorporating shopping cart functionality, product catalog management, checkout processes, payment gateway integrations, and order management systems.● Laravel Framework Development: Construct and uphold eCommerce applications via the Laravel framework, employing Eloquent ORM, Blade templating, middleware, authentication, and other Laravel tools to ensure robust eCommerce functionality.● API Development & Integration: Create and maintain RESTful APIs to facilitate eCommerce operations, integrating with payment gateways, shipping providers, inventory systems, ERP systems, third-party marketplaces, and external services while ensuring thorough documentation, versioning, and error management.● Frontend Development: Develop responsive and dynamic eCommerce user interfaces utilizing React or Vue.js, ensuring seamless shopping experiences, dynamic product displays, real-time cart updates, and responsive designs across all devices and browsers.● Database Development: Design and implement database solutions using SQL Server for eCommerce applications.

Role Overview lendigroup1 is hiring an Aussie Product Support Specialist based in Makati City. This position focuses on providing reliable customer service to clients who use our products. The role offers a mix of remote work and direct customer engagement, allowing for both flexibility and hands-on support.

We are seeking a meticulous and customer-focused Sales and Customer Support Associate to become a vital part of our client's team. This role is dedicated to addressing customer inquiries, resolving issues, and delivering exceptional service, while also promoting sales through in-depth product knowledge and relationship building. The ideal candidate will possess excellent communication skills, a proactive problem-solving approach, and the ability to effectively juggle customer support and sales responsibilities.Key Responsibilities:Professionally respond to customer inquiries via phone, email, and chat with efficiency and courtesy.Provide accurate information regarding products, services, pricing, and policies.Promptly resolve customer issues and complaints to ensure satisfaction.Process orders, manage customer accounts, and handle billing or service requests.Identify customer needs and suggest appropriate products or services to drive sales.Maintain detailed records of customer interactions using CRM systems.Work collaboratively with the sales team to meet targets and enhance customer retention.Stay informed about product offerings, promotions, and company policies.Qualifications:Demonstrated experience in customer support, sales, or a related field.Exceptional verbal and written communication skills.Strong problem-solving and organizational skills.Ability to thrive in a fast-paced environment and manage multiple tasks effectively.Familiarity with CRM or ticketing systems is advantageous.A customer-centric approach with a proactive and positive attitude.Technical and Work Environment Requirements:Internet Connection:Primary connection must have a minimum speed of 15 Mbps.Backup connection should have a minimum speed of 10 Mbps and must support work during power outages.Primary Device:A desktop or laptop with at least:Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.A minimum of 8 GB RAM.Backup Device:Must perform at or above an Intel Core i3 processor.Must be operational during power interruptions.Peripherals and Workspace:A working webcam.A noise-canceling USB headset.A quiet and dedicated home office space.A smartphone for communication and verification.

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

Angkas is looking for a Service Excellence Associate based in Makati City, Metro Manila. This position centers on helping customers across multiple channels and ensuring each interaction meets high standards of service. What you will do Respond to customer inquiries through phone (inbound and outbound), email, chat, Telegram, social media, and in-app messaging. Resolve issues efficiently while providing thoughtful, personalized solutions. Build strong relationships with customers by understanding and addressing their needs. Take part in ongoing training and development sessions to improve service skills. Meet or exceed daily and monthly performance targets as set by your supervisor. Follow all company policies and procedures. Requirements Typing speed of at least 35 words per minute (to be assessed during screening). Ability to complete a mock call assessment as part of the application process. What to expect from Angkas Same-day hiring and offer process. Complimentary pre-employment medical check-up.

Join GetWingApp as an Outbound Sales Representative, where you'll play a critical role in driving our sales growth. As a key member of our team, you'll be responsible for reaching out to potential clients, generating leads, and setting appointments. Your persuasive communication skills and ability to handle objections will be essential in expanding our customer base and achieving sales targets.

Role overview The Service Excellence Team Lead at Angkas, based in Makati City, plays a key part in shaping the customer service experience. This position guides a team to uphold high service standards and ensures customers receive attentive, consistent support. Main responsibilities Monitor team performance to identify strengths and areas needing improvement. Address team conflicts and employee concerns quickly and effectively. Recruit, train, coach, and develop Subject Matter Experts (SMEs) and Customer Experience Associates. Conduct regular performance evaluations and provide ongoing feedback to team members. Handle escalated customer issues and complaints with professionalism and care. Collaborate with others to design and implement strategies for service excellence. Introduce process improvements to boost efficiency and customer satisfaction. Carry out quality assurance audits and deliver constructive feedback to the team. Identify training needs based on quality assurance results. Report on and analyze team or departmental data. Additional expectations Follow company policies and procedures at all times. Meet or exceed targets and objectives set by your supervisor. Participate in ongoing training and development activities. Take on other responsibilities and projects as assigned.

Overview of CSE Settlement Function:Document Management: Efficiently gather, assess, and authenticate all pertinent documents from clients, brokers, and lenders to ensure all criteria and outstanding conditions are met within specified timelines.Loan Finalization Support: Collaborate in the preparation, coordination, and execution of lender documentation and contracts crucial for closing home loan applications.Discharge & Issue Resolution: Oversee the discharge process, addressing and resolving application issues prior to settlement to prevent delays.Pipeline Oversight: Diligently monitor and manage settlements in your pipeline, ensuring proactive follow-ups and transparent communication with stakeholders.System Documentation: Maintain precise and comprehensive case notes in Salesforce to guarantee complete visibility and continuity across the team.Compliance & Best Practices: Stay updated on changes to the settlement process, industry guidelines, and internal policies to ensure adherence to best practices.Client Communication: Address client inquiries and concerns regarding settlement and closing, providing clear, supportive, and timely assistance.Complex Issue Handling: Skillfully navigate and assist in resolving complex issues, including those related to property titles and liens.Stakeholder Relationship Management: Cultivate strong collaborative relationships with internal teams and external partners to ensure seamless client experiences.Judgment & Escalation: Exercise sound judgment in managing client files, escalating issues promptly when risks or complications arise.

RISE is dedicated to transforming the digital landscape of the Philippines by enhancing internet connectivity and delivering exceptional support to our business and wholesale partners. Our initiatives, including GetaFIX and Open Access Network, set the standard for reliable and swift installation services. We foster a culture of transparency and accountability, encouraging our team members to surpass expectations and collaborate in advancing the nation’s digital framework.As the Customer Experience (CX) Manager, you will be a crucial strategic partner in bridging customer insights with organizational transformation. You will lead the comprehensive design and implementation of both relational and transactional Net Promoter Score (NPS) programs. This role involves close collaboration with various department heads to translate qualitative feedback into impactful Service Improvement Plans (SIPs), aimed at minimizing customer friction and enhancing overall business performance.

Join Our Team as a Technical Support Representative!We are looking for enthusiastic individuals to join our dynamic team at Backroom Offshoring Inc. located in the heart of Makati City. As a Technical Support Representative, you will play a crucial role in assisting our customers with our innovative software solutions in home health, hospice, and outpatient therapy agencies.Your Responsibilities Will Include:Efficiently processing customer calls and inquiries while documenting all interactions.Providing exceptional troubleshooting support and educating clients on product features.Maintaining effective ownership of calls to ensure resolution and customer satisfaction.Collaborating with various teams to enhance customer experience and product use.

About Side, Inc.Side is a leading global provider of video game development and services, delivering innovative technical and creative solutions to many of the world's largest game developers and studios. Founded in 2009, leveraging over 30 years of industry expertise from our parent company based in Japan, Side has expanded to become a prominent player with 15+ studios across more than a dozen countries in North America, Europe, South America, and Asia.We specialize in a range of services including game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and dataset creation.Join us in our mission to share captivating stories with the world! Be part of a passionate global team dedicated to providing unforgettable gaming experiences.About the OpportunityWe are currently building a talent pool of enthusiastic and bilingual Player Support Representatives fluent in English and one of the following languages:FrenchItalianGermanSpanishPortugueseIn this role, you will represent our brand, assisting players with their inquiries, resolving issues, and ensuring they have a seamless and enjoyable gaming experience.This is a talent pooling opportunity, meaning your application will be considered for future openings. If you are passionate about gaming and customer service, we look forward to hearing from you!Key Responsibilities:Respond promptly to player inquiries via email, chat, and callbacks, resolving issues with professionalism and clarity.Diagnose and troubleshoot player problems efficiently, providing accurate information and ensuring proper follow-up.Guide users through product features and functionalities.Ensure consistent support quality by adhering to established standards and policies.Collaborate with team members to deliver optimal support outcomes.Be ready to respond to increased demand based on client requirements.Participate in daily huddles/meetings to stay updated on policies and processes before starting your shift.Maintain service-level agreements (SLAs) and performance KPIs (e.g., response time, resolution time, CSAT, First Contact Resolution).Escalate complex issues to the appropriate internal teams as necessary.Document recurring technical issues and escalate them to the relevant teams.

Join CrewBloom as a Sales Development Representative (SDR) and play a pivotal role in our dynamic sales team. In this fully remote position, your primary focus will be to initiate contact with prospective clients, utilizing strategic outreach methods to cultivate qualified leads that drive our sales success. Key Responsibilities:Engage in proactive outbound prospecting through calls, emails, and social media to develop a strong sales pipeline.Identify and connect with key decision-makers, crafting tailored strategies for effective engagement.Qualify leads and arrange meetings for the sales team to facilitate successful conversions.Maintain meticulous records of interactions, follow-ups, and outcomes within our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Enhance your understanding of our products and services to effectively communicate their value to potential clients.

Join CrewBloom as a Sales Development Representative (SDR) and leverage your HubSpot CRM expertise to play a pivotal role in our sales team. As an SDR, you will be instrumental in initiating the sales process, focusing on identifying and engaging potential clients through proactive outreach strategies. Your primary objective will be to generate qualified leads that significantly drive our sales success.Key Responsibilities:Engage in outbound prospecting via calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, devising effective strategies for engagement.Qualify leads and arrange meetings for the sales team to convert prospects into clients.Maintain comprehensive records of interactions, follow-ups, and outcomes in our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Continuously enhance your knowledge of our products and services to communicate their value confidently to prospects.

Join CrewBloom as a Sales Development Representative (SDR) focusing on Outbound Sales, where you'll play a pivotal role in our dynamic sales team. Your mission will be to engage potential clients through innovative outreach methods, generating high-quality leads that are essential for driving our sales success.Key Responsibilities:Execute outbound prospecting via calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, crafting strategies to engage them effectively.Qualify leads and coordinate meetings for the sales team to convert prospects into clients.Document all interactions, follow-ups, and outcomes in our CRM system for accurate tracking.Collaborate with the marketing department to synchronize outreach efforts with ongoing campaigns and initiatives.Continuously enhance your knowledge of our products and services to effectively communicate their value to prospects.

Join CrewBloom as a Sales Development Representative (SDR) with a focus on Outbound Sales, where you will play a pivotal role in our sales team. Your primary responsibility will be to initiate the sales process by identifying and engaging potential clients through proactive outreach efforts. Your expertise will be crucial in generating qualified leads, ultimately contributing to our sales achievements.Key Responsibilities:Execute outbound prospecting through calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, crafting effective engagement strategies.Qualify leads and coordinate meetings for the sales team to convert prospects into clients.Maintain comprehensive records of interactions, follow-ups, and outcomes in our CRM system.Work collaboratively with the marketing team to ensure outreach efforts align with ongoing campaigns and initiatives.Continuously develop knowledge about our products and services to confidently communicate their value to potential clients.