Emergency Response Team Supervisor

The Emergency Response Team Supervisor is responsible for overseeing high-risk, urgent, and sensitive incidents that require immediate attention and coordination across various functions. This pivotal role focuses on ensuring the swift resolution of escalated situations such as accidents, harassment cases, safety issues, claims, and critical customer concern…

As an IT Supervisor, you will play a pivotal role in ensuring the reliability, security, and efficiency of our technology infrastructure across the school network. Your responsibilities will include managing hardware and software needs, providing comprehensive IT support to staff, overseeing network connectivity, and collaborating with vendors to maintain smooth operations. Your efforts will be instrumental in creating a dependable technological environment that supports both staff and students.You will be an integral part of the Technology team, working closely with various stakeholders, including System Operations, Engineering, School Operations, and external vendors. This position demands strong technical skills, exceptional problem-solving abilities, and the capacity to juggle multiple tasks across different school locations.If you are passionate about education and thrive in an entrepreneurial setting, this is the opportunity for you.

Join our dynamic team at Accor Hotels as an Outlet Supervisor. In this exciting role, you will oversee the daily operations of our outlet, ensuring exceptional service and guest satisfaction. You will lead and motivate a team, manage inventory, and maintain high standards of quality and cleanliness. This position is perfect for someone who is passionate about hospitality and eager to advance their career in a vibrant and fast-paced environment.

As a key member of the marketing team, the Product Marketing Supervisor will report directly to the Marketing Manager and play a vital role in shaping the marketing strategies and initiatives for Gamefowl Feeds and Animal Health products. This position requires a blend of strategic vision, brand management, on-ground execution, digital integration, and performance analysis to enhance brand positioning, achieve commercial success, and foster a robust marketing culture within the organization.The successful candidate will collaborate closely with Sales, Production, Supply Chain, and Digital Marketing teams to ensure seamless execution from product conception through to market launch.Strategy and Program Development:Design and propose comprehensive product marketing strategies that incorporate both offline and online elements, aligned with the overall business and brand goals.Translate strategic objectives into actionable plans, including timelines and budgets.Lead the planning and execution of marketing campaigns at both national and regional levels, encompassing product launches, packaging developments, and point-of-sale materials (POSM).Continuously monitor and analyze category and brand performance, providing actionable insights and growth strategies based on market and sales data.Promotional and Ground Activation:Innovate and implement on-the-ground promotional events to enhance brand visibility and interaction within the gamefowl community.Guarantee exceptional execution in-store and with dealers, including optimal product displays, POSM placement, and adherence to merchandising standards.Organize and oversee both internal and external events such as farm visits, product demonstrations, trade shows, and exhibitions to boost brand awareness and product trials.Digital and Channel Optimization:Work in tandem with the Digital Marketing team to enhance brand visibility and performance across major digital platforms including Facebook, Instagram, TikTok, and corporate websites.Ensure that digital initiatives are integrated with on-ground activities and the overarching brand strategy.Content Development and Brand Execution:Create, edit, and finalize engaging content for brochures, sales tools, POSM, and other marketing materials.Prepare clear and actionable briefs for campaigns and execution plans for internal teams and agency partners.Maintain consistent and impactful brand messaging across all channels and touchpoints.Analysis, Insights, and Performance Tracking:Track competitive activities to uncover market opportunities, potential threats, and emerging trends in the gamefowl feed sector.Conduct evaluations post-campaign and post-promotion to assess effectiveness and refine future strategies.

Role overview The Procurement Supervisor position at OceanaGold is a fixed-term role based in Makati City. The focus is on managing procurement operations, with an emphasis on streamlining the supply chain and controlling costs. Key responsibilities Supervise daily procurement activities and ensure smooth workflows Work closely with internal teams to make sure purchasing supports company goals Build and maintain strong relationships with vendors Contribute to ongoing improvements in procurement processes and results Location This position is based in Makati City. Employment type Fixed-term contract.

Work Environment: Onsite at our Makati location.Role Category: Operations Management.Essential Qualifications:Background in BPO Telco or Telco Sales is required.No specific duration of experience is mandated.Primary Responsibilities:Leadership: Responsible for recruiting, training, scheduling, and assessing team performance.Operational Management: Oversee, enhance, and manage daily production workflows and processes.Regulatory Compliance: Ensure compliance with company policies, industry regulations, and safety protocols.Performance Metrics: Monitor key performance indicators (KPIs) and compile reports to assess operational success.Resource Management: Supervise inventory levels, supplies, and maintenance of equipment.

Join our dynamic team at deepbluecompany as a Team Manager where you will lead and inspire a group of talented individuals. You will be responsible for driving team performance, fostering a collaborative environment, and ensuring the successful execution of projects. As a pivotal figure in our organization, you will play a crucial role in shaping our team culture and achieving our business goals.

Work Setup: Hybrid (2-3 days onsite) in Makati CitySchedule: Day shiftEssential Qualifications:Bachelor's degree in Human Resources, Business Administration, or related fieldA minimum of 3 years of experience in a Talent Management and Organizational Development supervisory roleKey Responsibilities:1. Talent Management Strategy and ImplementationDesign and execute comprehensive talent management programs aimed at leadership development, succession planning, and critical talent retention within healthcare operations.Facilitate the identification and development of high-potential employees through structured programs and career pathing.Support the performance management cycle, which includes calibration sessions, feedback mechanisms, and individual development plans (IDPs).2. Organizational Development InitiativesCo-lead initiatives focused on culture transformation, change management programs, employee engagement, and organizational assessments (e.g., climate surveys, 360-degree feedback).Design and facilitate workshops aimed at team effectiveness, visioning, and alignment, as well as organization-wide interventions to enhance performance and collaboration.Provide recommendations for organizational structure enhancements as directed by the HR Head.3. Learning and Development ProgramsConduct needs analysis and competency assessments to identify capability gaps at various operational levels.Collaborate with the Training team to develop and implement learning roadmaps, leadership development tracks, and cross-functional upskilling initiatives.Maintain comprehensive training records, monitor participation and ROI, ensuring alignment of learning outcomes with business objectives.4. Talent Analytics and ReportingCreate dashboards and reports on talent health indicators such as engagement scores, attrition rates of high-potential talent, internal mobility rates, and succession readiness.Utilize analytics to inform HR planning, workforce development strategies, and organizational development interventions.5. Collaboration with Group-Level HR and OD TeamsCoordinate with Talent Management on cross-entity talent programs, succession strategies, and group-wide culture-building initiatives.Ensure local clinic-level programs are aligned with overarching group policies, frameworks, and strategic priorities.6. Project and Program ManagementOversee the end-to-end implementation of key HR projects, including leadership onboarding, employee value proposition (EVP) initiatives, and recognition programs.Track project milestones, budgets, and stakeholder engagement for assigned OD and talent initiatives.7. Change Management InitiativesDrive change management efforts to ensure the successful adoption of new initiatives and practices across the organization.

Work Arrangement Hybrid setup: three days per week onsite in Makati City. Role Overview The Patient Experience Supervisor ensures that a culture of care is delivered consistently across all clinics. This role leads patient engagement efforts, manages feedback systems, and supports programs aimed at improving service quality. Daily responsibilities include overseeing experience programs, coordinating service recovery, and supporting loyalty initiatives. Key Responsibilities Lead patient engagement initiatives and manage feedback channels. Oversee daily operations of patient experience programs. Coordinate service recovery and loyalty activities. Work with Service Quality Assurance and Clinic Operations teams to spot gaps and improve the patient journey. Train staff on service standards and monitor compliance. Track feedback and follow up on corrective actions. Recognize clinics and individuals for outstanding service. Location Makati City, Metro Manila, Philippines

Join Love, Bonito as a Retail Supervisor and immerse yourself in a vibrant environment where fashion meets empowerment. We are looking for individuals who are not just passionate about our brand but also excel in delivering an exceptional guest experience.What You Bring:A genuine enthusiasm for the Love, Bonito brand and a commitment to providing an outstanding customer experience.A strong alignment with our mission to empower women through style, complemented by a keen sense of personal fashion.Excellent interpersonal skills—you're approachable and love engaging with customers.Proven leadership abilities with experience in training and developing retail teams.A results-oriented mindset that drives sales through effective training and coaching.Previous supervisory experience in retail or customer service settings.A dependable leader who values feedback and actively supports the team.Creative problem-solving skills to enhance store operations.Your Key Responsibilities:Assist the Store Manager in overseeing daily operations and leadership tasks.Manage store deliverables including inventory and checklist compliance.Collaborate with the Store Manager to enhance sales performance and customer service.Delegate tasks and provide constructive feedback to team members while being a supportive presence on the sales floor.Train new staff and manage scheduling to ensure optimal coverage.Ensure an excellent shopping experience by maintaining stock availability in all sizes and colors.Handle cash transactions and manage POS operations efficiently.Stay informed about company updates, fashion trends, and customer feedback.Champion exemplary customer service and assist guests with styling advice.

Role Overview Lendi Group is hiring a Team Leader - Settlement in Makati City. This position leads a team focused on delivering accurate and timely settlement processes. The team leader sets the standard for operational quality and creates a space where collaboration thrives. What You Will Do Guide and support the settlement team to meet daily and monthly targets Monitor settlement activities to ensure accuracy and timeliness Promote a culture of continuous improvement and teamwork About Lendi Group Lendi Group continues to grow and values leaders who make a real difference in how teams work and deliver results. This role offers the chance to shape both team performance and customer outcomes.

Join Our Team at Love, Bonito!Love, Bonito is the foremost womenswear brand in Southeast Asia, dedicated to empowering women to express their confidence through style. Established in 2010 in Singapore, we have evolved from a small online startup to a thriving multi-channel enterprise with over 20 retail locations across Asia and a robust online presence.As we embark on the next chapter of growth, we are focusing on expanding into new categories, markets, wholesale partnerships, and brand acquisitions. Our vision is to create a next-generation consumer group that harmonizes heart with performance and creativity with technology.Our team is comprised of builders, dreamers, and doers who believe that our culture is reflected in our daily actions. We operate swiftly, embrace curiosity, and take bold risks on ideas and individuals we believe in. Here, you will be part of a community that encourages growth, empowers leadership, and celebrates individuality. Join us as we shape the future of Asian brands, starting from Southeast Asia and reaching the global stage.

Join Canva as a Customer Service Team Lead and play a vital role in shaping our customer service strategies. You will lead a dynamic team dedicated to enhancing customer satisfaction while driving performance excellence. This position requires strong leadership skills, a passion for customer service, and the ability to foster a collaborative team environment.

Role overview The Service Excellence Team Lead at Angkas, based in Makati City, plays a key part in shaping the customer service experience. This position guides a team to uphold high service standards and ensures customers receive attentive, consistent support. Main responsibilities Monitor team performance to identify strengths and areas needing improvement. Address team conflicts and employee concerns quickly and effectively. Recruit, train, coach, and develop Subject Matter Experts (SMEs) and Customer Experience Associates. Conduct regular performance evaluations and provide ongoing feedback to team members. Handle escalated customer issues and complaints with professionalism and care. Collaborate with others to design and implement strategies for service excellence. Introduce process improvements to boost efficiency and customer satisfaction. Carry out quality assurance audits and deliver constructive feedback to the team. Identify training needs based on quality assurance results. Report on and analyze team or departmental data. Additional expectations Follow company policies and procedures at all times. Meet or exceed targets and objectives set by your supervisor. Participate in ongoing training and development activities. Take on other responsibilities and projects as assigned.

Join AccorHotels as the In-Room Dining Outlet Team Leader, where you will spearhead a dedicated team to deliver exceptional dining experiences for our guests. Your leadership will ensure that our service standards exceed expectations, creating a luxurious and memorable in-room dining experience.

About Us Previously, being a successful restaurateur meant having a love for food and people. However, in the digital age, embracing technology is equally essential. At Otter, we are passionate about helping restaurateurs thrive in the online food delivery space. Our trusted software supports restaurants worldwide, from large chains like Chick-fil-A and KFC to smaller establishments, enhancing their delivery operations by increasing sales, minimizing order issues, and alleviating delivery challenges. Role Overview: As the Customer Support Team Lead at Otter, you will motivate and guide a dedicated team of support agents to deliver outstanding customer experiences. You will influence the team’s operational efficiency by focusing on personnel development, optimizing workflows, and promoting a culture centered on customer satisfaction. Collaborating closely with other Team Leads and the US&C People Ops Manager, you will ensure our support services maintain the highest standards. The ideal candidate is a natural leader who derives satisfaction from implementing structured management strategies. Your Responsibilities: Lead and manage a team of support specialists in your region. Monitor and assess team performance, providing constructive feedback to ensure peak productivity. Inspire and coach team members to meet productivity and project objectives. Oversee and prioritize all support channels and queues, ensuring adherence to service level agreements. Manage shift schedules to guarantee optimal team coverage. Provide assistance to team members during their shifts as needed. Set a benchmark for quality support by actively responding to customer inquiries across all channels. Collaborate with the broader US&C SOS team on special projects to enhance overall support team success. Work with stakeholders to fulfill project and KPI requirements.

Join our dynamic team as a Premium Audit Team Lead where you will play a pivotal role in overseeing the audit processes of our premium services. You will lead a team of auditors, ensuring compliance with industry standards and maintaining the highest quality of service. Your expertise will guide the team in conducting thorough audits, analyzing data, and providing actionable insights for improvement.This position is perfect for an experienced professional who thrives in a collaborative environment and is passionate about driving operational excellence.

Join SGS as the Head of e-Learning, where you will oversee the development and implementation of innovative online learning programs. Your leadership will shape the future of our training services, ensuring they meet the highest standards of quality and effectiveness.

Join our dynamic team at Accor Hotels as a Housekeeping Shift Leader. In this pivotal role, you will oversee the daily operations of our housekeeping staff, ensuring that our hotel maintains its high standards of cleanliness and guest satisfaction. Your leadership will empower a team dedicated to excellence, providing guests with a welcoming and pristine environment.As a shift leader, you will be responsible for training and mentoring staff, managing schedules, and coordinating with other departments to ensure seamless service delivery. Your attention to detail and commitment to quality will make a significant impact on our guests’ experience.

Role overview The Onboarding Associate Manager at Angkas plays a key role in welcoming new drivers to the platform in Makati City, Metro Manila. This position leads a team of field onboarding agents, shaping the experience for new recruits and supporting their successful start with Angkas. What you will do Lead, motivate, and guide a team of field onboarding agents to meet established targets. Set clear expectations and provide ongoing feedback and coaching to drive team productivity. Refine and improve onboarding processes to ensure efficiency and compliance. Deliver a smooth and positive onboarding experience for every new driver. Monitor and analyze key metrics, including time to activation and conversion rates, to assess onboarding success. Collaborate with the recruitment team to identify, attract, and screen qualified driver candidates. Use creative recruitment approaches to help achieve hiring goals. Interview potential drivers to evaluate their suitability for the platform. Oversee verification of driver documents such as licenses, permits, and medical certificates to ensure regulatory compliance. Develop and deliver training programs that equip new drivers with essential skills and knowledge. Ensure drivers understand how to use platform features and follow operational guidelines. Adhere to company policies and procedures while working to exceed targets. Participate in ongoing training to stay updated on industry trends. Take on additional projects and responsibilities as needed to support the team and company goals. Location This role is based in Makati City, Metro Manila, Philippines.