MDM Process Integration Lead

SGS is seeking a highly capable MDM Process Integration Lead to join our dynamic team in Makati City. In this pivotal role, you will spearhead the integration of Master Data Management (MDM) processes, ensuring alignment with corporate strategies and operational excellence. Your expertise in data governance, process optimization, and stakeholder engagement w…

As the Business Analyst – Cross Workstream Integration Lead specializing in Record to Report and Financial Reporting, you will be pivotal within the Corporate IT sector at SGS. Your role centers around enhancing process excellence and ensuring seamless integration across the R2R workstream. You will collaborate closely with Business Analysts, Subject Matter Experts, Software Engineers, Global Process Owners, and various business stakeholders to guarantee comprehensive process alignment.Your key responsibilities will include analyzing and optimizing R2R and Financial Reporting processes, defining system integration requirements, and validating that solutions effectively meet business needs. You will facilitate design workshops, document functional specifications, steer configuration activities, and monitor cross-workstream impacts to maintain consistent process execution. Collaborating with technical teams will also be essential to validate integrations, support testing cycles, and drive continuous improvement across ERP landscapes, particularly with Oracle EBS and/or Oracle Fusion Cloud.

Lamudi is seeking a Mortgage Advisor - Loans Processing to join the team in Makati City. This position suits an experienced mortgage or financial professional looking to move from traditional banking to a technology-driven company. Role overview This role centers on guiding clients through the home loan process. The Mortgage Advisor acts as a consultant, using deep knowledge of banking operations and consumer financing to help clients find the right financial solutions for their needs. The work goes beyond processing paperwork, requiring careful analysis and a consultative approach. Key responsibilities Advise clients on mortgage options and financing solutions tailored to their situations Apply strong numerical skills to assess and recommend suitable loan products Navigate complex financial scenarios to ensure clients receive optimal outcomes Support clients throughout their journey to homeownership What we look for Background in mortgage advising, financial consulting, or banking operations Strong numerical aptitude Genuine interest in helping clients achieve homeownership Comfort working in a client-facing, visible role This position plays a key part in both client satisfaction and the overall success of Lamudi's operations.

Join our dynamic Client Solution and Integration Architecture team within the Product & Technology Organization at Avaloq. Our mission is to design and oversee the End-to-End Architecture of banking solutions globally, leveraging our Avaloq-based outsourcing services portfolio. Our team is composed of seasoned Business, IT, and Enterprise Architects focused on customer-centric activities, including consulting, solution definition, and comprehensive documentation.Your Key Responsibilities:Act as a Solution Manager to define optimal architectural solutions for banks, ensuring alignment with enterprise business strategy while balancing architectural excellence and client needs.Take ownership of drafting Solution Definition documents for ongoing transformation projects for Avaloq clients, utilizing Enterprise Architecture tools to document client architectures, and assist in cost estimations and proposals.Gather, analyze, and maintain client requirements, translating them into effective information system or service solutions, while driving solution selection based on criteria such as cost efficiency, competitiveness, and adherence to strategic objectives.Provide consulting support to Avaloq clients regarding Solution Architecture topics.Contribute a high-level perspective during functional and system analysis, feasibility studies, and project definitions.Collaborate with project managers in planning solution aspects of large-scale transformation initiatives, including cost estimations.Support Avaloq management in strategic decisions and promote the latest architectural principles across the organization.

Angkas works to empower bikers in the Philippines, helping them support their families and communities. The Biker Payment Processing Associate plays a key role in this mission by handling payment transactions and supporting onboarding activities. What you will do Collect and process payments from bikers during onboarding, handling cash, bank, and digital transactions. Record all transactions accurately in the tracking system, ensuring daily collections are complete and correct. Assist with payment requirements during onboarding, including offsite events. Follow company policies and procedures at all times. Work to meet or exceed targets and objectives set by your supervisor. Take on other assigned tasks and projects as needed. Location This position is based in Makati City, Metro Manila, Philippines.

Join Canva as a Customer Service Team Lead and play a vital role in shaping our customer service strategies. You will lead a dynamic team dedicated to enhancing customer satisfaction while driving performance excellence. This position requires strong leadership skills, a passion for customer service, and the ability to foster a collaborative team environment.

Accor Hotels in Makati City seeks a Lead Spa Therapist to blend hands-on spa therapy with team leadership. This position plays a key role in shaping each guest’s experience, from the initial welcome through to the final moments of their visit. Main responsibilities Deliver a variety of spa treatments and therapies to guests Guide, support, and motivate a team of spa therapists Uphold high standards for service quality and spa cleanliness Develop and fine-tune treatment protocols Foster a calm and welcoming atmosphere for clients Requirements Proven experience providing spa treatments Ability to lead and inspire a team Strong focus on guest satisfaction Attention to detail and a professional approach

Role overview The Service Excellence Team Lead at Angkas, based in Makati City, plays a key part in shaping the customer service experience. This position guides a team to uphold high service standards and ensures customers receive attentive, consistent support. Main responsibilities Monitor team performance to identify strengths and areas needing improvement. Address team conflicts and employee concerns quickly and effectively. Recruit, train, coach, and develop Subject Matter Experts (SMEs) and Customer Experience Associates. Conduct regular performance evaluations and provide ongoing feedback to team members. Handle escalated customer issues and complaints with professionalism and care. Collaborate with others to design and implement strategies for service excellence. Introduce process improvements to boost efficiency and customer satisfaction. Carry out quality assurance audits and deliver constructive feedback to the team. Identify training needs based on quality assurance results. Report on and analyze team or departmental data. Additional expectations Follow company policies and procedures at all times. Meet or exceed targets and objectives set by your supervisor. Participate in ongoing training and development activities. Take on other responsibilities and projects as assigned.

Role Overview Lamudi is hiring a Customer Service Representative focused on lead qualification in Makati City. This position serves as the first point of contact for customers, handling inquiries with care and efficiency. The role centers on engaging with potential leads and upholding strong service standards. Main Responsibilities Respond to customer questions and requests in a timely, helpful manner Reconnect with previously qualified developer leads to assess their current interest and project fit Support the team’s efforts to identify and qualify new opportunities What Lamudi Looks For Clear, confident communication skills Proactive approach to daily tasks Interest in growing professionally within a supportive team This role offers a chance to build customer service experience while working closely with both leads and internal teams at Lamudi.

Angkas seeks a Lead Software Engineer to drive the technical direction of its mobile platform from Makati City. This position shapes the architecture and delivery of high-performance mobile software that helps make transportation more accessible across the Philippines. The role blends technical leadership, hands-on engineering, and collaboration with teams across the company. What you will do Design and evolve scalable, cross-platform mobile solutions using Flutter, maintaining a single codebase for both iOS and Android. Collaborate with Product, Design, and Backend teams to turn business goals into actionable technical plans, ensuring engineering aligns with product vision. Oversee integration of complex features, setting benchmarks for app responsiveness, resource usage, and long-term stability. Guide engineering teams during Agile ceremonies, refining sprint planning and processes to improve delivery and reliability. Enforce code quality through rigorous reviews, comprehensive unit and integration testing, and CI/CD practices. Evaluate and introduce new technologies and patterns to keep the Angkas tech stack effective and current. Promote high UI/UX standards, ensuring interfaces meet design requirements and brand guidelines. Mentor and lead distributed engineering teams, supporting collaboration and clear communication across time zones. Location This role is based in Makati City, Metro Manila, Philippines.

About Us Previously, being a successful restaurateur meant having a love for food and people. However, in the digital age, embracing technology is equally essential. At Otter, we are passionate about helping restaurateurs thrive in the online food delivery space. Our trusted software supports restaurants worldwide, from large chains like Chick-fil-A and KFC to smaller establishments, enhancing their delivery operations by increasing sales, minimizing order issues, and alleviating delivery challenges. Role Overview: As the Customer Support Team Lead at Otter, you will motivate and guide a dedicated team of support agents to deliver outstanding customer experiences. You will influence the team’s operational efficiency by focusing on personnel development, optimizing workflows, and promoting a culture centered on customer satisfaction. Collaborating closely with other Team Leads and the US&C People Ops Manager, you will ensure our support services maintain the highest standards. The ideal candidate is a natural leader who derives satisfaction from implementing structured management strategies. Your Responsibilities: Lead and manage a team of support specialists in your region. Monitor and assess team performance, providing constructive feedback to ensure peak productivity. Inspire and coach team members to meet productivity and project objectives. Oversee and prioritize all support channels and queues, ensuring adherence to service level agreements. Manage shift schedules to guarantee optimal team coverage. Provide assistance to team members during their shifts as needed. Set a benchmark for quality support by actively responding to customer inquiries across all channels. Collaborate with the broader US&C SOS team on special projects to enhance overall support team success. Work with stakeholders to fulfill project and KPI requirements.

Join our dynamic team as a Premium Audit Team Lead where you will play a pivotal role in overseeing the audit processes of our premium services. You will lead a team of auditors, ensuring compliance with industry standards and maintaining the highest quality of service. Your expertise will guide the team in conducting thorough audits, analyzing data, and providing actionable insights for improvement.This position is perfect for an experienced professional who thrives in a collaborative environment and is passionate about driving operational excellence.

Join AbbVie as a Financial Shared Services Lead, specializing in Record to Report and Statutory functions. In this pivotal role, you will oversee financial reporting processes, ensuring compliance with statutory requirements while driving operational excellence. Collaborate with cross-functional teams to enhance financial processes and contribute to strategic decision-making.

Overview of CSE Settlement Function:Document Management: Efficiently gather, assess, and authenticate all pertinent documents from clients, brokers, and lenders to ensure all criteria and outstanding conditions are met within specified timelines.Loan Finalization Support: Collaborate in the preparation, coordination, and execution of lender documentation and contracts crucial for closing home loan applications.Discharge & Issue Resolution: Oversee the discharge process, addressing and resolving application issues prior to settlement to prevent delays.Pipeline Oversight: Diligently monitor and manage settlements in your pipeline, ensuring proactive follow-ups and transparent communication with stakeholders.System Documentation: Maintain precise and comprehensive case notes in Salesforce to guarantee complete visibility and continuity across the team.Compliance & Best Practices: Stay updated on changes to the settlement process, industry guidelines, and internal policies to ensure adherence to best practices.Client Communication: Address client inquiries and concerns regarding settlement and closing, providing clear, supportive, and timely assistance.Complex Issue Handling: Skillfully navigate and assist in resolving complex issues, including those related to property titles and liens.Stakeholder Relationship Management: Cultivate strong collaborative relationships with internal teams and external partners to ensure seamless client experiences.Judgment & Escalation: Exercise sound judgment in managing client files, escalating issues promptly when risks or complications arise.

Join SGS as we embark on a transformative journey towards a global ERP system. The R2R Business Analyst will be instrumental in enhancing our Record-to-Report (R2R) and financial processes during this transition. While we shift to a unified Oracle Fusion Cloud platform, our Oracle E-Business Suite 12.2 remains critical for finance operations across various regions.In this pivotal role, you will focus on the support, maintenance, and enhancement of R2R processes within Oracle EBS 12.2. You will engage with key modules including GL, Fixed Assets, Cash Management, and Subledger Accounting to ensure data accuracy, process reliability, and continuous improvement. Proven hands-on experience with EBS 12.2 and a deep understanding of financial workflows are essential.Collaboration is key; you will work closely with finance stakeholders and technical teams to gather requirements, troubleshoot issues, and provide high-quality functional support. Our global, project-driven environment demands excellent analytical skills, effective communication, and the ability to navigate cross-functional and regional challenges.Key Responsibilities:Serve as the functional expert for Oracle E-Business Suite (EBS) 12.2 R2R modules (GL, Fixed Assets, Cash Management, Subledger Accounting).Facilitate daily operations, address issues, and drive enhancements within the EBS R2R framework.Collaborate with business stakeholders to gather requirements and convert them into functional designs.Lead workshops, process walkthroughs, and root-cause analyses for incidents and change requests.Document functional specifications, process flows, configuration changes, and test scenarios.Coordinate and execute system testing, including integration testing and user acceptance testing (UAT).Work in tandem with finance teams, Group Control, and local entities to assure accurate financial processes and reporting.Engage with internal IT and external partners to maintain stable and scalable EBS solutions.Assist in data analysis, reconciliations, month-end activities, and adherence to internal controls.Contribute to transition planning as modules or regions gradually migrate from EBS to the new ERP platform.

Location: Initially required to work full onsite for the first 6 months; transitioning to a hybrid model of 3 days onsite and 2 days remote thereafter, subject to managerial approval.Working Hours / Job Type:Monday to Friday, from 6 AM to 3 PM Manila time (9 AM to 6 PM AEDT), consisting of 8 core working hours plus a 1-hour break.Company Overview:Our client stands as Australia's foremost provider of medical consumables, pharmaceuticals, and equipment, catering to both public and private healthcare sectors. With over 80 years of industry leadership, they serve hospitals, retail pharmacies, day surgeries, medical centers, community patients (direct-to-home), and aged care facilities. Additionally, the company offers comprehensive 4PL solutions, empowering suppliers to delegate their supply chain management services.As part of their ongoing expansion of their Philippine-based team, they are seeking a talented Web Developer to contribute significantly to the development and maintenance of eCommerce web applications and API integrations within their technological ecosystem.In this role, you will be dedicated to constructing robust and scalable eCommerce solutions utilizing PHP alongside modern frameworks, with a particular focus on Laravel. You will be expected to possess full-stack capabilities, excelling in backend PHP development as well as frontend technologies like React and Vue.js. Your responsibilities will encompass creating seamless eCommerce experiences and developing comprehensive API integrations that link eCommerce platforms with backend systems and third-party services.Key Responsibilities:● eCommerce Application Development: Design, develop, and maintain eCommerce web applications using PHP and contemporary development methodologies, incorporating shopping cart functionality, product catalog management, checkout processes, payment gateway integrations, and order management systems.● Laravel Framework Development: Construct and uphold eCommerce applications via the Laravel framework, employing Eloquent ORM, Blade templating, middleware, authentication, and other Laravel tools to ensure robust eCommerce functionality.● API Development & Integration: Create and maintain RESTful APIs to facilitate eCommerce operations, integrating with payment gateways, shipping providers, inventory systems, ERP systems, third-party marketplaces, and external services while ensuring thorough documentation, versioning, and error management.● Frontend Development: Develop responsive and dynamic eCommerce user interfaces utilizing React or Vue.js, ensuring seamless shopping experiences, dynamic product displays, real-time cart updates, and responsive designs across all devices and browsers.● Database Development: Design and implement database solutions using SQL Server for eCommerce applications.

Join CrewBloom as a Sales Development Representative (SDR) and play a pivotal role in our dynamic sales team. In this fully remote position, your primary focus will be to initiate contact with prospective clients, utilizing strategic outreach methods to cultivate qualified leads that drive our sales success. Key Responsibilities:Engage in proactive outbound prospecting through calls, emails, and social media to develop a strong sales pipeline.Identify and connect with key decision-makers, crafting tailored strategies for effective engagement.Qualify leads and arrange meetings for the sales team to facilitate successful conversions.Maintain meticulous records of interactions, follow-ups, and outcomes within our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Enhance your understanding of our products and services to effectively communicate their value to potential clients.

Join CrewBloom as a Sales Development Representative (SDR) and leverage your HubSpot CRM expertise to play a pivotal role in our sales team. As an SDR, you will be instrumental in initiating the sales process, focusing on identifying and engaging potential clients through proactive outreach strategies. Your primary objective will be to generate qualified leads that significantly drive our sales success.Key Responsibilities:Engage in outbound prospecting via calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, devising effective strategies for engagement.Qualify leads and arrange meetings for the sales team to convert prospects into clients.Maintain comprehensive records of interactions, follow-ups, and outcomes in our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Continuously enhance your knowledge of our products and services to communicate their value confidently to prospects.

Join CrewBloom as a Sales Development Representative (SDR) focusing on Outbound Sales, where you'll play a pivotal role in our dynamic sales team. Your mission will be to engage potential clients through innovative outreach methods, generating high-quality leads that are essential for driving our sales success.Key Responsibilities:Execute outbound prospecting via calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, crafting strategies to engage them effectively.Qualify leads and coordinate meetings for the sales team to convert prospects into clients.Document all interactions, follow-ups, and outcomes in our CRM system for accurate tracking.Collaborate with the marketing department to synchronize outreach efforts with ongoing campaigns and initiatives.Continuously enhance your knowledge of our products and services to effectively communicate their value to prospects.

Join CrewBloom as a Sales Development Representative (SDR) with a focus on Outbound Sales, where you will play a pivotal role in our sales team. Your primary responsibility will be to initiate the sales process by identifying and engaging potential clients through proactive outreach efforts. Your expertise will be crucial in generating qualified leads, ultimately contributing to our sales achievements.Key Responsibilities:Execute outbound prospecting through calls, emails, and social media to cultivate a strong sales pipeline.Identify and connect with key decision-makers, crafting effective engagement strategies.Qualify leads and coordinate meetings for the sales team to convert prospects into clients.Maintain comprehensive records of interactions, follow-ups, and outcomes in our CRM system.Work collaboratively with the marketing team to ensure outreach efforts align with ongoing campaigns and initiatives.Continuously develop knowledge about our products and services to confidently communicate their value to potential clients.