SharePoint Support Specialist

Role Overview AFRY is looking for a SharePoint Support Specialist to join the team in Makati City. This role focuses on supporting SharePoint environments and helping teams use SharePoint tools effectively to improve productivity. What You Will Do Provide support for SharePoint environments Assist teams with SharePoint tools and features Troubleshoot issues …

Join our dynamic team at AFRY as a SharePoint Specialist, where you will be pivotal in implementing and managing SharePoint solutions to enhance organizational efficiency. You will collaborate with various departments to customize SharePoint functionalities, ensuring seamless integration with business processes.Your expertise will help streamline communication and project management within the organization, making a significant impact on our daily operations. If you are passionate about technology and have a strategic mindset towards optimizing workplace solutions, we want to hear from you!

Role Overview lendigroup1 is hiring an Aussie Product Support Specialist based in Makati City. This position focuses on providing reliable customer service to clients who use our products. The role offers a mix of remote work and direct customer engagement, allowing for both flexibility and hands-on support.

Role Overview apply-superstaffjobs is looking for an Accounting Support Specialist who thrives on accuracy and organization. This remote position is based in Makati City, Metro Manila, Philippines. The role centers on high-volume data entry and the careful maintenance of financial records. Daily work involves QuickBooks, Excel, and ServiceSync, as well as regular communication with internal staff, national clients, and franchise partners. What You Will Do Enter, verify, and update financial data in QuickBooks, Excel, and ServiceSync with a high level of accuracy. Process invoices for national clients, ensuring all details are correct. Record and reconcile payment data, making sure funds are allocated properly. Track and organize month-end data for several franchise locations. Log vendor invoices, checking information against source documents before entry. Maintain organized records and spreadsheets to support the accounting team. Prepare monthly vendor statements for management review. Assist with entering customer collection data as needed. Spot and report any data discrepancies for prompt resolution. Support franchise partners with data entry tasks when required. Additional Information As System4 continues to grow, the scope of this role may expand to meet new business needs.

Join our dynamic team as a Client & Prospect Support Specialist, where you will play a pivotal role in ensuring seamless coordination and operational support for our Service Operating Committees (SOC), client reporting, and the Client Portal. As a key point of contact, you will be responsible for the preparation, documentation, and governance processes that contribute to a consistently superior service experience.Your primary responsibilities include:Facilitating the organization of Service Operating Committee meetings.Coordinating, developing, and maintaining professional slide decks for SOC presentations aimed at both clients and internal stakeholders.Ensuring all slide presentations conform to official templates, standards, and formatting guidelines.Monitoring and enforcing deadlines for all SOC deliverables.Preparing and reviewing client reports in accordance with set deadlines.Supporting the ongoing enhancement of SOC processes and documentation.Publishing SOC documents, including reports, presentations, and meeting minutes, in the designated structure.Providing first-level support for the client portal, including access creation and troubleshooting.

About the Role Lendi Group is hiring an Aussie Product Support Specialist based in Makati City. This role centers on supporting Australian clients and making sure they have a smooth experience with our products. What You Will Do Assist Australian customers with product questions and troubleshooting. Guide users through features and resolve issues as they arise. Work to improve client satisfaction by providing clear, helpful support. Who We’re Looking For Strong customer service skills and a genuine interest in helping others. A problem-solver who can communicate clearly and patiently.

Join our dynamic team at Avaloq as an L2 Application Support Specialist, where your analytical expertise will be pivotal in ensuring the robustness of our wealth management and digital platforms. Based in Makati City, Philippines, you will act as a vital link between our end-users and development teams, diagnosing intricate application issues and implementing effective solutions to ensure optimal performance for our clients' financial operations.Deliver second-level technical support for wealth management and digital platform applications, managing escalated tickets from L1 support teams.Utilize your skills in Oracle SQL to diagnose data issues through query writing and debugging.Execute Unix command-line operations for thorough log analysis, process monitoring, and job execution.Employ systematic problem-solving methodologies and diagnostic tools to troubleshoot application issues.Monitor application batches, scheduled jobs, and file-processing workflows using tools like Zena and Control-M.Maintain meticulous documentation of incidents, resolutions, and workarounds in the ticketing system, while also creating comprehensive knowledge base articles.Collaborate with development teams to identify root causes of recurring issues and implement lasting solutions.Provide technical assistance to end-users and L1 support staff, effectively communicating complex technical concepts.Keep abreast of application architecture, workflows, and system integrations within wealth and digital platforms.Conduct system testing and validation as per change management protocols.Participate in an on-call rotation to provide urgent support during critical incidents.Perform root cause analysis (RCA) on critical incidents, preparing detailed reports with recommendations for process enhancements.Coordinate with third-party vendors and external partners to resolve platform-related issues swiftly.

Join our dynamic HR team as an Engagement & Communications Specialist at Pilmico Foods Corporation! In this pivotal role, you will spearhead initiatives that foster employee engagement and enhance internal communications. You will collaborate closely with diverse teams to create effective communication strategies that resonate with our workforce, fostering a culture of transparency and collaboration.If you are passionate about people and possess a knack for crafting compelling messages, this position is perfect for you!

Join Our Team as a Technical Support Representative!We are looking for enthusiastic individuals to join our dynamic team at Backroom Offshoring Inc. located in the heart of Makati City. As a Technical Support Representative, you will play a crucial role in assisting our customers with our innovative software solutions in home health, hospice, and outpatient therapy agencies.Your Responsibilities Will Include:Efficiently processing customer calls and inquiries while documenting all interactions.Providing exceptional troubleshooting support and educating clients on product features.Maintaining effective ownership of calls to ensure resolution and customer satisfaction.Collaborating with various teams to enhance customer experience and product use.

About Us Previously, being a successful restaurateur meant having a love for food and people. However, in the digital age, embracing technology is equally essential. At Otter, we are passionate about helping restaurateurs thrive in the online food delivery space. Our trusted software supports restaurants worldwide, from large chains like Chick-fil-A and KFC to smaller establishments, enhancing their delivery operations by increasing sales, minimizing order issues, and alleviating delivery challenges. Role Overview: As the Customer Support Team Lead at Otter, you will motivate and guide a dedicated team of support agents to deliver outstanding customer experiences. You will influence the team’s operational efficiency by focusing on personnel development, optimizing workflows, and promoting a culture centered on customer satisfaction. Collaborating closely with other Team Leads and the US&C People Ops Manager, you will ensure our support services maintain the highest standards. The ideal candidate is a natural leader who derives satisfaction from implementing structured management strategies. Your Responsibilities: Lead and manage a team of support specialists in your region. Monitor and assess team performance, providing constructive feedback to ensure peak productivity. Inspire and coach team members to meet productivity and project objectives. Oversee and prioritize all support channels and queues, ensuring adherence to service level agreements. Manage shift schedules to guarantee optimal team coverage. Provide assistance to team members during their shifts as needed. Set a benchmark for quality support by actively responding to customer inquiries across all channels. Collaborate with the broader US&C SOS team on special projects to enhance overall support team success. Work with stakeholders to fulfill project and KPI requirements.

We are seeking a meticulous and customer-focused Sales and Customer Support Associate to become a vital part of our client's team. This role is dedicated to addressing customer inquiries, resolving issues, and delivering exceptional service, while also promoting sales through in-depth product knowledge and relationship building. The ideal candidate will possess excellent communication skills, a proactive problem-solving approach, and the ability to effectively juggle customer support and sales responsibilities.Key Responsibilities:Professionally respond to customer inquiries via phone, email, and chat with efficiency and courtesy.Provide accurate information regarding products, services, pricing, and policies.Promptly resolve customer issues and complaints to ensure satisfaction.Process orders, manage customer accounts, and handle billing or service requests.Identify customer needs and suggest appropriate products or services to drive sales.Maintain detailed records of customer interactions using CRM systems.Work collaboratively with the sales team to meet targets and enhance customer retention.Stay informed about product offerings, promotions, and company policies.Qualifications:Demonstrated experience in customer support, sales, or a related field.Exceptional verbal and written communication skills.Strong problem-solving and organizational skills.Ability to thrive in a fast-paced environment and manage multiple tasks effectively.Familiarity with CRM or ticketing systems is advantageous.A customer-centric approach with a proactive and positive attitude.Technical and Work Environment Requirements:Internet Connection:Primary connection must have a minimum speed of 15 Mbps.Backup connection should have a minimum speed of 10 Mbps and must support work during power outages.Primary Device:A desktop or laptop with at least:Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.A minimum of 8 GB RAM.Backup Device:Must perform at or above an Intel Core i3 processor.Must be operational during power interruptions.Peripherals and Workspace:A working webcam.A noise-canceling USB headset.A quiet and dedicated home office space.A smartphone for communication and verification.

Join aumovio as a Controlling Specialist, where you will play a crucial role in maintaining financial accuracy and providing valuable insights for our operations. This position offers you the opportunity to work within a dynamic team and contribute to strategic decision-making processes. If you are passionate about finance and eager to advance your career, we want to hear from you!

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

MetroMart, based in Makati City, operates an on-demand grocery delivery platform. Customers place orders online from local stores, and MetroMart delivers their groceries within 90 minutes. The company’s mission is to simplify shopping from home while helping neighborhood businesses thrive. Role overview The Payroll Specialist joins the finance team to oversee payroll operations for MetroMart employees. This position is responsible for ensuring payroll is processed accurately, on time, and in line with all applicable laws. Key tasks include maintaining payroll records, answering employee payroll questions, and assisting with process improvements. What you will do Payroll Processing Manage the full payroll cycle, including calculations for wages, deductions, and bonuses. Process payroll according to schedule, prioritizing accuracy. Data Management Keep payroll records current for all employees, including new hires, terminations, and changes in status. Review and process timekeeping data to ensure correct payments. Compliance Adhere to federal, state, and local payroll laws and tax regulations. Stay informed on changes in payroll rules and industry standards. Reporting Prepare payroll reports, tax filings, and documents required by government agencies. Examine payroll reports to identify and resolve discrepancies. Employee Support Address employee questions about pay, deductions, and benefits. Assist with payroll-related documents, including W-2s and tax forms. Collaboration Coordinate with HR on payroll aspects of onboarding and offboarding. Work with finance on budgeting and payroll forecasting. Process Improvement Identify opportunities to improve payroll procedures for better accuracy and efficiency. Support the rollout of new payroll software or system updates.

Join Wing in our mission to revolutionize the future of work for businesses globally. We aim to be the ultimate resource for organizations seeking to assemble elite teams and streamline their operations.Position OverviewAs a Talent Acquisition Specialist, you will be an integral part of our Talent Acquisition Team, responsible for the end-to-end recruitment process. Your expertise will be crucial in sourcing, interviewing, and evaluating candidates across diverse industries and positions for Wing. Collaborating closely with our team, you will ensure that we connect top-tier talent with clients who are looking to enhance their teams.

Join Continental AG as a Purchasing Specialist and play a crucial role in optimizing our procurement processes. You will be responsible for sourcing high-quality materials, negotiating with suppliers, and ensuring timely delivery of goods. If you are detail-oriented, have strong analytical skills, and are passionate about supply chain management, this position is perfect for you.

Design and oversee innovative driver recruitment initiatives, leveraging social media advertising and traditional flyers to attract potential candidates.Track and analyze the performance of the driver acquisition funnel, identifying key metrics such as new leads and areas of drop-off to optimize the process.Coordinate and organize engaging driver recruitment events and pop-up activations to enhance visibility and attract new drivers.Collaborate with local partners and fleet owners to source drivers in bulk, fostering strong relationships to support recruitment efforts.Deliver comprehensive reports on acquisition metrics and growth trends to Operations Leads, aiding strategic decision-making.

Job Summary:We are seeking a dedicated and detail-oriented Accounts Payable Specialist to join our finance team at Metromart. The ideal candidate will possess a robust educational foundation in accounting or finance, complemented by proficiency in accounting software and analytical skills. Strong communication and organizational abilities are essential for success in this role. Previous experience in accounts payable or a related field will be a valuable asset for candidates looking to grow within our organization.Key Responsibilities:Monitor and manage emails regarding billing and reconciliation inquiries.Perform reconciliation of accounts.Conduct audits of sales reconciliations as necessary.Prepare deposit slips for bank deposits.Send deposit slips to merchants in a timely manner.Organize and file vouchers for paid merchants appropriately.Update corporate card balances daily.Manage other billing files as required.Undertake additional tasks as assigned by management.Qualifications:Bachelor’s Degree in Accounting, Finance, Business, or a related discipline.Prior experience in accounting, finance, or accounts payable roles is highly desirable.Understanding of billing, collections, and cash applications processes.Proficient in accounting software (Quickbooks, SAP, Oracle, etc.).Advanced skills in Excel or Google Sheets.Solid grasp of basic accounting principles.Exceptional verbal and written communication skills.Certification in accounts receivable is preferred but not mandatory.Must be willing to work on-site in Poblacion, Makati.

Are you a passionate and innovative marketing professional looking to unleash your creativity? Join deepbluecompany as a Creative Marketing Specialist! In this dynamic role, you will develop and implement creative marketing strategies that not only capture attention but also drive engagement and results. Collaborate with cross-functional teams to design visually stunning campaigns that align with our brand's vision and objectives.

Join our dynamic team as a Senior Test Specialist at Avaloq, where you will play a pivotal role in ensuring the quality and performance of our innovative financial technology solutions. Your expertise will help in designing, implementing, and executing comprehensive test plans, while mentoring junior team members in best practices.