Client Operations Partner

At getwingapp, we understand that busy clients often feel overwhelmed by the very help they seek. They don’t go MIA because they don’t want assistance; rather, they disappear because managing that assistance seems like an additional burden.As a Client Operations Partner, your mission is to alleviate that friction. You will dive into our clients' daily operat…

Join Canva, a leading design platform, as an Operations Business Partner for Site Lead! In this pivotal role, you'll collaborate closely with cross-functional teams to drive operational excellence and enhance the efficiency of our site operations.As a strategic partner, you'll leverage your expertise to identify opportunities for improvement and implement innovative solutions. Your insights will help shape our operational strategies, ensuring we maintain our commitment to delivering exceptional user experiences.

About The RoleThe Client Launch Manager plays a pivotal role in our customer experience, overseeing the crucial transition from contract signing to the first week of a Virtual Assistant (VA) deployment. This position eliminates the outdated administrative hand-off process by implementing proactive pipeline management.From the moment a deal is won, you will guide the client through candidate evaluations, interview coordination (partnering with the Onboarding Specialist), VA placement, and onboarding, ensuring a seamless transition to the Customer Success Manager after the VA’s first week. Your primary responsibility is to ensure that signed agreements turn into active accounts.You will collaborate closely with the Onboarding Specialist, who facilitates client interviews. While the OBS manages the interview process, you will ensure that interviews occur as scheduled, clients participate, feedback is gathered on the same day, and no account remains stagnant at any stage. Additionally, you will work with the Solutions Expert team to prepare Standard Operating Procedures (SOP) and task playbooks so that the client's initial week is smooth and effective.

Join our dynamic team at Rocket Partners, located in the heart of Makati City (Robinsons Summit Center). We offer a hybrid work environment where you can thrive while contributing to innovative technology solutions. At Rocket Partners, we are dedicated to tackling intricate technology challenges for our clients, leveraging data and cloud capabilities to foster creative solutions. We are in search of a passionate Data Engineer who can design, build, and implement new solutions from the ground up. Your leadership will guide our expanding organization and client base towards scalable and sustainable success. Our core values include curiosity, initiative, follow-through, and growth. Founded in 2016, Rocket Partners has experienced remarkable growth and continues to operate profitably without external venture capital or private equity backing. As we expand, we seek individuals who share our enthusiasm for empowering our clients’ success. As a Data Engineer, you will be responsible for designing, implementing, and maintaining a robust data infrastructure that supports analytics, reporting, and operational decision-making for our clients. You will optimize data pipelines, transforming raw and semi-structured data into high-quality, business-ready datasets, aligned with Medallion architecture principles (Bronze, Silver, Gold layers).

Work arrangement: Hybrid schedule, with onsite presence in Makati three days each week. Role overview The Director of Client Relations and Wellness Services manages onsite clinics and corporate care programs for partner organizations. This role focuses on developing and implementing healthcare and wellness solutions that improve employee well-being. Ensuring compliance with healthcare regulations and maintaining strong client relationships are key priorities. What you will do Oversee daily operations of onsite clinics and wellness programs for corporate clients. Design and deliver healthcare and wellness initiatives tailored to organizational needs. Ensure all services meet relevant healthcare regulations and standards. Foster and maintain long-term relationships with client organizations.

At Umpisa Inc., we are dedicated to establishing the Philippines as a globally recognized tech hub. As a forward-thinking technology services firm, we collaborate with diverse industries, clients, and talented individuals to develop pioneering solutions through digital transformation, modern software development, and venture building.Our mission is to create world-class products and impactful solutions that enhance the lives of organizations and individuals alike. We offer challenging and fulfilling career opportunities in software development, product development, emerging technologies, and more for the right candidates.

Join SAVii: Driving Change & Transforming Lives! About SAViiFounded in 2017, SAVii is on a mission to transform the employee wellness framework across emerging markets, including the Philippines and India. As pioneers in salary-linked wellness services, we equip HR professionals with tools to enhance their teams' financial wellness and overall quality of life. If you are passionate about making a significant difference, we want you on our team! Our Culture: Empowering You to ThriveAt SAVii, our people are our greatest asset. We celebrate individual strengths and foster a collaborative environment where every opinion is valued. As a remote-first organization, we provide the flexibility you need to excel in your career while maintaining a healthy work-life balance. We are committed to continuous growth and innovation, encouraging our team members to embrace challenges and learn from every experience. With a focus on diversity and inclusion, we believe that our collective backgrounds and talents contribute to our success. Join us as we strive to make a meaningful impact every day! Position OverviewThe Marketing Operations Manager will oversee the daily operational activities of the marketing department. This role is crucial for ensuring the effective coordination of marketing campaigns, optimizing resource allocation, and implementing processes that facilitate seamless execution, tracking, and reporting throughout the department.

Work Setup: Hybrid (3 days onsite and 2 days remote) | MakatiWe are looking for a dynamic and dedicated IT Infrastructure and Operations Specialist to join our technology team. In this pivotal role, you will oversee the implementation, maintenance, and support of our vital IT infrastructure. Your technical expertise will guarantee the stability, performance, and security of our server, network, and cloud environments, forming a robust foundation for the organization. If you're a proactive problem-solver who excels in a fast-paced environment and is enthusiastic about ensuring critical systems operate seamlessly, we want to hear from you!

Join Angkas as a Product Operations Intern and contribute to optimizing product teams for peak performance. In this dynamic role, you'll establish a strong foundation through the analysis of metrics, development of infrastructure, refinement of business processes, implementation of best practices, management of budgeting, and generation of insightful reports.Key Responsibilities: Collaborate across functions to enhance product processes, workflows, and organizational collaboration. Boost product team efficiency by gathering, organizing, and analyzing product usage data to empower product management decisions. Manage tools and tech stack, enable product capabilities, understand customer feedback, conduct product experiments, and facilitate ongoing team training. Coordinate with various departments to create effective customer feedback loops for the product team. Support the implementation of administrative, human resource, and operational processes within the product team. Develop and execute go-to-market strategies and playbooks for existing products.

Join GetWingApp as a Sales Operations Associate, where you will play a vital role in supporting our sales team and optimizing sales processes. In this dynamic position, you will coordinate and streamline sales operations, analyze data to identify trends, and assist in achieving our sales targets.

Join SAVii: Empowering Change & Transforming Lives! About SAViiAt SAVii, we're on a mission to redefine the employee wellness sector. Since our inception in 2017 as SAVii PH, we've transformed employee benefits by delivering comprehensive salary-linked wellness services in emerging markets like the Philippines and India. Our platform empowers HR leaders to enhance their teams' financial wellness, both personally and professionally. As pioneers in the Philippines, we are now expanding and seeking passionate individuals to join our journey! Are you ready to make a difference? Our Culture: Empowering You to ThriveAt SAVii, people are at the core of everything we do. We cherish individuality and the strength of a diverse team that values each person's distinct perspective. As a remote-first organization, we trust you to work from where you feel most productive and fulfilled. We promote flexibility and work-life harmony, allowing you to concentrate on what matters most—be it your professional growth or personal well-being. We cultivate a culture of collaboration, respect, and continuous growth, where every voice is heard and every idea is appreciated. We understand that our success stems from embracing diversity, welcoming various backgrounds, talents, and experiences that each team member contributes. Together, we are not just achieving goals—we are transforming lives and making a significant impact every day! We work swiftly, execute even faster, and challenge ourselves to continuously evolve. SAViiers are encouraged to take bold initiatives, learn from experiences, and push the boundaries of what's possible. Bring your authentic self to work, as we believe that's where the best ideas are born and how we will continue to lead in the employee wellness arena.

Angkas is seeking a Product Operations Intern to join the team in Makati City. This internship supports the product team’s daily work and plays a key role in building processes that encourage collaboration, data-based decisions, and ongoing improvement. What you will do Streamline product processes and workflows to help different teams work together more effectively. Gather, organize, and analyze data on product usage to support informed decision-making. Assist with managing the product team’s tools, technology stack, customer feedback channels, experimentation, and training activities. Coordinate with other groups to set up feedback loops for the product team. Support administrative, HR, and operational tasks as needed. Contribute to go-to-market strategies and help create playbooks for current products. Participate in field testing or competitive analysis when necessary. Requirements Ability to ride motorcycle taxis is required. Internship is based in Makati City, Metro Manila, Philippines.

At Umpisa Inc., we are committed to establishing the Philippines as a leading global tech hub.Umpisa Inc. is an innovative technology services firm that collaborates with diverse industries, clients, and talented individuals to develop groundbreaking solutions through digital transformation, modern software development, and venture building.We strive to deliver a suite of world-class products and solutions designed to enhance the quality of life for both organizations and individuals. We offer exciting, challenging, and rewarding career opportunities in software development, product development, emerging technologies, and more for the right candidates.

Hybrid Team Success SupervisorAre you passionate about empowering teams and creating outstanding client experiences? Wing Assistant is on the lookout for a dynamic Hybrid Team Success Supervisor to enhance the performance of our Virtual Assistants and ensure unparalleled service across various industries!Role Overview:In the capacity of Team Success Supervisor, you will be instrumental in leading, coaching, and developing our Virtual Assistant team. Your primary focus will be on guiding team members to maximize their potential while cultivating a collaborative, client-focused atmosphere.

In today's fast-paced world, busy clients often feel overwhelmed, not because they lack the desire for assistance, but because managing that assistance can seem like an additional burden.As a Client Solutions Specialist, your mission is to alleviate that burden. You will immerse yourself in the client's daily operations, pinpointing tasks that can be delegated effectively and executing this transition with speed and confidence. Through live observations, comprehensive digital assessments, and collaboration with our exceptional in-office VA team, you will transform chaotic workflows into streamlined, delegated processes — frequently within just 48 hours of onboarding.This role is ideal for proactive, client-oriented individuals who thrive in dynamic environments, enjoy spearheading discussions, and excel at turning uncertainty into decisive action.

Join Turner Townsend as an Estimating Lead for our Data Center division, where you will play a pivotal role in delivering high-quality project estimations. You will leverage your expertise in construction cost management to ensure our projects are completed on time and within budget.Your responsibilities will include leading the estimating team, developing comprehensive cost models, and collaborating with stakeholders to optimize project delivery. This role requires a proactive approach, strong analytical skills, and a commitment to excellence in the fast-paced data center environment.

Join Our Team as Chief Nursing Services ManagerWe are seeking a dedicated and experienced Chief Nursing Services Manager to provide leadership and oversight of nursing operations across our care clinics in Makati City. This pivotal role will ensure the delivery of efficient, safe, and compassionate care in alignment with our organizational goals.Leadership and Oversight of Nursing OperationsDirect and support Nurse Supervisors and nursing staff throughout all clinics.Translate organizational objectives into effective nursing operations and workflows.Collaborate with cluster heads and clinic managers for standardized nursing service delivery.Governance and Clinical ProtocolsEstablish and enforce nursing clinical care standards as per the clinical governance framework.Ensure compliance with national standards and internal guidelines for nursing practices.Lead integration of nursing roles in implementing clinical decision trees and care pathways.Workforce Planning and StaffingConduct regular audits of nursing manpower and coordinate with HR for optimal nurse deployment.Manage duty scheduling and succession planning for nursing leaders.Implement mechanisms for workload balancing and productivity tracking.Patient Safety and Quality AssuranceChampion initiatives for patient safety, infection control, and incident reporting.Collaborate with the Medical Ethics and Governance Committee to ensure ethical care delivery.Oversee audits of hygiene, sterilization protocols, and safe injection practices.Performance Monitoring and Patient SatisfactionMonitor clinical nursing KPIs to ensure high standards of care.Lead reviews and escalate systemic concerns regarding nursing practices.Professional Development and TrainingDesign and implement a continuing professional development program for nurses.Supervise training for new skills such as ECG tracing and telehealth facilitation.Ensure competency-based credentialing of nurses in collaboration with the Learning and Development Team.Cross-Functional CollaborationAct as the primary liaison between nursing services and the Medical Director.Engage in executive meetings for service expansions and clinic accreditation.