Customer Care Representative at Infinit-O | Makati

Join Our Team as a Customer Care Representative!At Infinit-O, we prioritize our employees' well-being from day one with comprehensive health maintenance organization (HMO) benefits, a saving plan, and a retirement plan to secure your future.Key Responsibilities:Provide exceptional support by addressing customer inquiries, resolving issues, and managing benef…

Why should you consider joining our team?Enjoy comprehensive benefits starting from Day 1, including Health Maintenance Organization (HMO) coverage and pro-rated leaves.Participate in our Savings Plan for your future.Secure your retirement with our Retirement Plan.Experience the convenience of a fixed night shift.Thrive in a dynamic and supportive working environment.Key Responsibilities:Monitor and document all shipments accurately.Ensure all shipment statuses are cleared during your shift.Update shipment statuses using our Customer Relationship Management (CRM) system.Verify shipment details through calls to delivery providers and update the CRM accordingly.Proactively escalate any issues or incomplete records to the client.

Join Infinit-O and enjoy HMO coverage from your first day!We also offer a Saving Plan and a Retirement Plan to secure your future.As a Senior Order Desk Specialist, you will be responsible for the following:Data Management and Order EntryReviewing Documents and completing other assigned tasksPeople Management and team collaborationEnsuring Quality and Information Security Management

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

About the Role getwingapp is looking for a Sales Development Representative (SDR) to join the team in Makati. This position plays a key part in building our sales pipeline and supporting company growth. What You Will Do Identify and reach out to potential clients Generate qualified leads for the sales team Build and maintain relationships with prospects Support ongoing sales initiatives through effective communication Location This role is based in Makati.

Join our team at Angkas as a Customer Experience Associate and play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing exceptional service that reflects the company's dedication to quality and innovation.As part of a dynamic team, you will be empowered to identify opportunities for improvement and contribute to our mission of transforming transportation in the Philippines.

Join DHL Global Forwarding as a Customer Service Advisor, where you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. Your expertise will help manage the flow of goods and information across our customers' global supply chains.

Join ISTA Solutions, a leading outsourcing and offshoring firm, as a Healthcare Customer Service Associate. We are expanding rapidly and looking for individuals who thrive in a collaborative environment. You will work alongside a dedicated team committed to employee satisfaction and a healthy work-life balance. Our culture emphasizes long-term success and continuous learning. If you are a proactive team player excited to make an impact, we want you!Key Responsibilities:Deliver exceptional customer support via various communication channels (phone, email, chat).Address and resolve customer inquiries to enhance satisfaction with our healthcare products and services.Collaborate with internal teams to solve complex issues efficiently.Maintain detailed records of customer interactions and feedback to improve service quality.

Join Bestank Manufacturing Corporation as a Promodiser at our Wilcon IT Hub in Makati! In this dynamic role, you will be responsible for promoting our quality products and ensuring exceptional customer experiences. This position offers a unique opportunity to engage with customers, understand their needs, and showcase our innovative solutions.

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser! In this role, you will be instrumental in promoting our high-quality products at Robinson True Value Rockwell. We are looking for an enthusiastic individual who can engage customers, demonstrate product features, and drive sales. Your ability to connect with customers and provide exceptional service will be key to our success.

About the Role ista-2 is hiring a Customer Service Representative to support a healthcare account in Makati, Metro Manila. This role focuses on assisting customers, answering questions, and resolving concerns to help ensure a smooth experience for every client. What You Will Do Respond to customer inquiries by phone, email, or chat Help resolve account or service issues Deliver clear and accurate information about healthcare services Work to maintain high customer satisfaction Compensation Competitive salary Signing bonus of 21,000 PHP Location This position is based in Makati, Metro Manila, Philippines.

Join FunGuy Studio as a Community Manager, where you will play a vital role in engaging with our gaming community. Your responsibilities will include moderating discussions, responding to player feedback, and fostering an inclusive environment. If you are passionate about gaming and have a knack for communication, we want to hear from you!

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser. In this role, you will be the face of our brand, showcasing our innovative products to customers and ensuring they have an exceptional shopping experience.As a Promodiser, you will engage with customers, provide product knowledge, and support sales initiatives. Your efforts will directly contribute to the growth of our brand within Robinson True Value Century Mall in Makati.

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser at Robinson True Value, Century Mall in Makati! In this role, you will be the face of our brand, engaging with customers and showcasing our high-quality products. Your enthusiasm and product knowledge will help drive sales and enhance customer satisfaction.

Join the dynamic team at Bestank Manufacturing Corporation as a Promodiser! In this role, you will be responsible for showcasing and promoting our innovative products at Ace Hardware Makati. Your engaging presence and product knowledge will help enhance customer experiences and drive sales.

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser in Makati! We are seeking a passionate individual who will effectively promote our quality products in retail environments. As a Promodiser, you will engage customers, provide product knowledge, and ensure optimal product placement to drive sales. If you thrive in a fast-paced environment and have a knack for communication, we want to hear from you!

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser! In this role, you will be the face of our brand, engaging with customers and promoting our innovative products. Your responsibilities will include setting up displays, providing product information, and ensuring an exceptional customer experience. If you have a passion for sales and customer service, we want to hear from you!

Work Arrangement Hybrid setup: three days per week onsite in Makati City. Role Overview The Patient Experience Supervisor ensures that a culture of care is delivered consistently across all clinics. This role leads patient engagement efforts, manages feedback systems, and supports programs aimed at improving service quality. Daily responsibilities include overseeing experience programs, coordinating service recovery, and supporting loyalty initiatives. Key Responsibilities Lead patient engagement initiatives and manage feedback channels. Oversee daily operations of patient experience programs. Coordinate service recovery and loyalty activities. Work with Service Quality Assurance and Clinic Operations teams to spot gaps and improve the patient journey. Train staff on service standards and monitor compliance. Track feedback and follow up on corrective actions. Recognize clinics and individuals for outstanding service. Location Makati City, Metro Manila, Philippines

The RoleAs a Workforce Analyst, you will play a pivotal role in orchestrating the comprehensive scheduling and onboarding of Virtual Assistants (VAs) once they have been successfully matched with clients. Collaborating across departments such as Sales, Customer Success Management (CSM), Talent Acquisition (TA), Training, and Operations, you will ensure a seamless and well-informed onboarding experience for each VA.Your responsibilities will ensure that by the time a VA commences their role, the Operations team is fully briefed on the client’s needs and the VA’s responsibilities, allowing for a smooth start on Day 1 with minimal disruptions.Key ResponsibilitiesScheduling & Coordination● Oversee the onboarding timeline for VAs from the moment of confirmation through to their readiness for Day 1.● Engage in both internal and external meetings (such as client introductions, internal launch meetings, training transitions, and operational alignment) to gather essential information.● Serve as the primary liaison to ensure synchrony among Sales, CSM, TA, Training, and Operations.Cross-Functional Handoffs● Collaborate with Sales and CSM to facilitate the transfer of client context (business overview, objectives, scope, tools, working hours, success metrics).● Work with TA to confirm the readiness status of VAs, ensuring all documentation is completed and that start dates and work hours are aligned.● Liaise with Training to confirm that VAs complete necessary training and that performance metrics (Scorecards, Attendance, Nesting Results) are communicated to Operations.● Coordinate with Operations to guarantee that the team is equipped with client background and onboarding information prior to the VA’s start date.Documentation & Readiness Tracking● Maintain an onboarding tracker that outlines clear milestones, responsible parties, timelines, and status updates.● Ensure that critical onboarding inputs are complete (client profiles, scope notes, access requirements, schedules, SOP links, and escalation contacts).● Identify gaps in the process, follow up with responsible parties, and drive tasks to completion.Stakeholder Communication● Send timely calendar invites, reminders, and agendas; confirm attendance and readiness prior to meetings.● Provide regular status updates to the Workforce Manager and relevant stakeholders.● Proactively flag risks (such as missing client information, scheduling conflicts, start date dangers, incomplete training, or unbriefed operations).Process Improvement● Suggest enhancements to the onboarding workflow, templates, checklists, and scheduling processes.● Monitor for bottlenecks (e.g., delayed handoffs) and propose effective solutions.

Lendi Group is hiring a Sales Associate in Makati. This position centers on building strong connections with customers and supporting their goals through thoughtful sales guidance. Role overview Sales Associates play a key part in driving sales efforts by interacting directly with customers. The focus is on understanding each customer's needs and recommending solutions that fit their circumstances. What you will do Engage with customers to learn about their requirements Offer tailored solutions based on individual needs Support the team in meeting sales targets Who succeeds in this role Strong interest in customer service and sales Ability to communicate clearly and listen actively Motivation to help customers achieve their goals