Customer Service Representative - Healthcare Account with 21K Signing Bonus

About the Role ista-2 is hiring a Customer Service Representative to support a healthcare account in Makati, Metro Manila. This role focuses on assisting customers, answering questions, and resolving concerns to help ensure a smooth experience for every client. What You Will Do Respond to customer inquiries by phone, email, or chat Help resolve account or se…

ISTA Solutions, a leading outsourcing and offshoring company, is actively seeking a skilled Financial Auditor to enhance our dynamic team. In this role, you will collaborate with a highly proficient group of professionals dedicated to fostering employee satisfaction and promoting a balanced work-life dynamic. At ISTA Solutions, we are committed to creating an environment that emphasizes long-term growth and continuous learning. We invite you to join us as we strive toward our mission!Key Responsibilities:Conduct regular audits of medical and healthcare-related bills against benefits platform records.Identify and rectify discrepancies such as payments made to ineligible or terminated employees, inaccurate charges, and mismatched enrollment data.Reconcile billing data and ensure the accuracy of charges.Clearly document findings using standardized templates and processes.Safely upload audit results and reports to a secure shared file system.Work collaboratively with internal teams to enhance and streamline reconciliation workflows.Monitor and report trends or recurring issues that could affect client costs or operations.Maintain confidentiality and ensure the security of sensitive healthcare and employee data.

ISTA Solutions, a leader in outsourcing and offshoring, is on the lookout for a seasoned Team Lead to join our dynamic and swiftly growing team. At ISTA Solutions, we foster an environment where employee satisfaction and work-life balance are paramount. Our culture is built on the principles of enduring success and continuous learning. We seek a collaborative team player who is eager to contribute to our mission.Key Responsibilities:Team LeadManage daily operations of all agents, ensuring the delivery of high-quality services.Facilitate training and coaching sessions, providing insights and actionable plans for improvement.Analyze and report productivity metrics, including attendance, end-of-day reports, and adherence to company protocols.Keep clients informed about significant program activities and concerns through calls, emails, meetings, and reports.Perform additional supervisory tasks as required.Medical Bill AuditorConduct regular audits of medical and healthcare bills against benefits platform records.Identify discrepancies, including payments for ineligible or terminated employees, incorrect charges, or mismatched enrollment data.Reconcile billing data and validate the accuracy of charges.Document findings using standardized templates and processes.Upload audit results and reports to a secure shared file system.Collaborate with internal teams to enhance reconciliation workflows.Flag trends or recurring issues that could impact client costs or operations.Maintain the confidentiality and security of sensitive healthcare and employee data.

Join our dynamic team at ista-2 as a Team Lead overseeing our Healthcare Account. In this pivotal role, you will drive operational excellence, manage a talented team, and ensure superior service delivery to our clients. With a generous signing bonus of $21,000, this position offers an exciting opportunity for growth and leadership in the healthcare sector.

About the Role ista-2 is looking for an Accounts Payable Specialist to join the finance team in Makati, Metro Manila. This position handles financial transactions and processes payments to vendors, helping the company maintain accurate records and meet obligations on time. What You Will Do Process accounts payable transactions with accuracy Ensure timely payments to vendors Support the finance team in maintaining financial records What We Look For Strong attention to detail Commitment to accuracy in financial work Location Makati, Metro Manila, Philippines Signing Bonus This role includes an attractive signing bonus.

Join Our Team as a Customer Care Representative!At Infinit-O, we prioritize our employees' well-being from day one with comprehensive health maintenance organization (HMO) benefits, a saving plan, and a retirement plan to secure your future.Key Responsibilities:Provide exceptional support by addressing customer inquiries, resolving issues, and managing benefits claims.Assist clients in navigating application challenges effectively.Proactively suggest and implement quality process enhancements based on observed trends or knowledge gaps.Document customer issues and trends to improve service quality.Conduct root cause analysis to identify and resolve customer concerns promptly.Offer support to customers during our operational hours.

Join ISTA Solutions, a leading outsourcing and offshoring firm, as a Healthcare Customer Service Associate. We are expanding rapidly and looking for individuals who thrive in a collaborative environment. You will work alongside a dedicated team committed to employee satisfaction and a healthy work-life balance. Our culture emphasizes long-term success and continuous learning. If you are a proactive team player excited to make an impact, we want you!Key Responsibilities:Deliver exceptional customer support via various communication channels (phone, email, chat).Address and resolve customer inquiries to enhance satisfaction with our healthcare products and services.Collaborate with internal teams to solve complex issues efficiently.Maintain detailed records of customer interactions and feedback to improve service quality.

Role Overview Canva is looking for a Senior Knowledge Management Expert to strengthen customer service operations in Makati. This role focuses on building and refining knowledge management strategies that help customer service representatives find accurate information quickly and easily. What You Will Do Work closely with cross-functional teams to identify information needs and gaps. Develop and implement processes that keep knowledge resources current and accessible. Support customer service staff by making sure they have the tools and information required to assist users effectively. Location This position is based in Makati.

Join Canva as a Program Manager in our Strategy and Enablement team focusing on Customer Service. In this pivotal role, you will lead initiatives that enhance our customer service delivery, ensuring an exceptional experience for our users. You will collaborate with cross-functional teams to develop strategies that drive efficiency and effectiveness in our customer support operations.

Join Deep Blue Company as an Accountant specializing in Accounts Payable and General Ledger. In this role, you will play a pivotal part in managing our financial transactions, ensuring accuracy and compliance with financial regulations. You will be responsible for processing invoices, maintaining financial records, and assisting with month-end closing activities.

Become a part of Angkas and contribute to delivering outstanding customer service experience to our esteemed clientele!We are looking for a driven and customer-oriented Customer Experience Associate to enhance our team at Angkas.In this role, you will:Address customer inquiries and resolve issues through multiple communication channels including phone (inbound and outbound), email, and chat.Provide exceptional service to our valued customers, fostering strong relationships through tailored support.Engage with customers on various platforms such as Telegram, Social Media, In-App, Email, and Chat.Participate in continuous training and development initiatives.Meet or exceed daily and monthly performance targets as set by your supervisor.Follow company policies and procedures diligently.

Join our dynamic sales team at SGS as a CRM and Inside Sales Representative. In this pivotal role, you will be responsible for managing customer relationships and driving sales growth. You will leverage CRM tools to nurture leads, understand customer needs, and provide tailored solutions. Your expertise in inside sales will help us exceed our targets while ensuring exceptional customer satisfaction. If you are passionate about sales and eager to grow your career in a vibrant environment, we would love to hear from you!

SGS is looking for a CRM/Inside Sales Representative based in Makati. This role focuses on building relationships with customers, understanding what they need, and recommending the right solutions. The position supports both customer satisfaction and sales targets as an active part of the sales team. What you will do Connect with customers to identify their needs Recommend solutions that match customer requirements Help drive sales by maintaining proactive communication Work to ensure a positive experience for every customer Requirements Interest in sales and customer service Willingness to build a career within a team Comfortable working in a busy office setting

Role Overview The General Ledger & Accounts Receivable Accountant plays a key part in maintaining accurate financial records and managing AR transactions for apply-superstaffjobs. This remote position is based in Makati, National Capital Region, Philippines, and requires working in Eastern Standard Time (EST) hours. The role combines detailed ledger work with hands-on accounts receivable responsibilities, supporting month-end processes and addressing discrepancies as they arise. Main Responsibilities Maintain and reconcile general ledger accounts to ensure accuracy. Handle all aspects of Accounts Receivable: create invoices, post payments, and review aging reports. Track outstanding receivables and follow up with clients or customers as needed. Prepare journal entries and complete account reconciliations on schedule. Support month-end and year-end closing activities. Check that all financial data is accurate and complete before submission. Investigate and resolve accounting discrepancies promptly. Generate basic reports related to financials and accounts receivable. Take on additional accounting tasks as assigned. Work Location and Schedule This role is remote, with the primary location listed as Makati, National Capital Region, Philippines. The position follows EST hours to align with business needs.

Join ISTA Solutions, a leading outsourcing and offshoring company, as we seek a skilled Healthcare Case Management Specialist to enhance our dynamic team. Here, you will collaborate with dedicated professionals who focus on employee satisfaction and a healthy work-life balance. At ISTA Solutions, we are committed to fostering a culture of long-term success and continuous learning. We invite a proactive team player to contribute to our mission!Key Responsibilities:Handle Initial or Pre-Authorization requests via Phone or Email.Address provider inquiries promptly.Engage with insurance providers to determine authorization outcomes.Verify member benefits effectively.Analyze Members' clinical records thoroughly.Oversee healthcare case management processes.

Handle customer inquiries through various channels including phone (both inbound and outbound), email, and chat to ensure effective problem resolution. Provide exceptional service to our high-value customers, fostering strong relationships by offering customized solutions. Assist customers across multiple platforms including Telegram, Social Media, In-App messaging, Email, and Chat. Deliver personalized customer service by addressing individual customer needs. Engage in continuous training and development initiatives to enhance your skills. Meet or surpass daily/monthly performance targets and other objectives set by your supervisor. Comply with company policies and procedures at all times.

Full-Time Healthcare Virtual AssistantJoin Wing in our innovative journey to reshape the future of work for businesses globally! As a leading platform, we strive to be the ultimate resource for organizations aiming to create top-tier teams and automate their operational processes.We are actively seeking a dedicated Healthcare Virtual Assistant to join our team immediately.Industry: Dermatology / HealthcareLocation: IllinoisWorking Hours: 10AM - 7PM Central Standard TimeRole Overview:We are looking for a Healthcare Virtual Assistant to enhance patient communication, minimize lab result delays, optimize medical assistant tasks, facilitate timely appointment scheduling, and assist with EMR documentation.Key Responsibilities:- Engage in patient communication, manage calls, assess urgent matters, and coordinate appointment scheduling.- Follow up on lab results, convey physician notes, and organize necessary follow-up appointments.- Perform data entry and maintain documentation within NextTech EMR; potential support for virtual scribing and patient intake data.Qualifications:- Must be a Registered Nurse with experience in Dermatology.- Ability to accurately interpret medical notes, lab results, and provider directives.- Must possess dual monitors and a reliable backup internet connection.Software Skills:- Proficient in NextTech EMR.- Experienced with the WEAVE phone system.- Familiarity with clinic VPN and clinic-issued computers.Technical Specifications:- USB headset with noise cancellation.- Functional webcam.- Computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.- Main internet service speed of at least 25 Mbps cable connection.- Backup internet service speed of at least 10 Mbps.Employee Benefits:- Health Insurance (HMO).- Performance incentives.- Job security and stability.- Paid training.- Inclusive workplace culture.- Opportunities for skill enhancement.- A highly supportive team environment.- Potential for career advancement.- A fun work atmosphere.- Holiday and overtime pay.Salary: Php43,000 - Php46,000

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

Join SGS as an Administrative and Customer Excellence Support Associate, where you will play a pivotal role in enhancing customer satisfaction and supporting internal operations. In this dynamic position, you will assist with administrative tasks while ensuring the highest standards of customer service are maintained. Your contributions will be essential in fostering a positive experience for both clients and colleagues.

Metromart is looking for a Senior Accountant, CPA to join its Makati office. This position centers on maintaining accurate financial records, ensuring compliance with relevant standards, and providing guidance to junior team members. Key responsibilities Prepare, review, and present monthly, quarterly, and annual financial statements, maintaining accuracy and compliance. Oversee general ledger activities, including journal entries and account reconciliations, to ensure financial integrity. Ensure accounting practices align with GAAP/IFRS standards and internal policies. Manage month-end and year-end close processes, delivering timely financial reports. Analyze financial data and provide insights to support management decisions. Contribute to budget planning, forecasting, and variance analysis to support financial goals. Perform bank reconciliations, matching internal records with bank statements. Prepare and submit tax computations on a monthly, quarterly, and annual basis to meet regulatory requirements. Collaborate with external auditors during audits to ensure transparency and compliance. Coordinate with the Bureau of Internal Revenue (BIR) to address assessments and resolve discrepancies. Monitor internal controls and recommend process improvements for operational efficiency. Supervise and mentor junior accounting staff, supporting their growth and development. Location This role is based in Makati.