IT Operations Support Specialist

At Umpisa Inc., we are dedicated to establishing the Philippines as a globally recognized tech hub. As a forward-thinking technology services firm, we collaborate with diverse industries, clients, and talented individuals to develop pioneering solutions through digital transformation, modern software development, and venture building.Our mission is to create…

Work Setup: Hybrid (3 days onsite and 2 days remote) | MakatiWe are looking for a dynamic and dedicated IT Infrastructure and Operations Specialist to join our technology team. In this pivotal role, you will oversee the implementation, maintenance, and support of our vital IT infrastructure. Your technical expertise will guarantee the stability, performance, and security of our server, network, and cloud environments, forming a robust foundation for the organization. If you're a proactive problem-solver who excels in a fast-paced environment and is enthusiastic about ensuring critical systems operate seamlessly, we want to hear from you!

At getwingapp, we understand that busy clients often feel overwhelmed by the very help they seek. They don’t go MIA because they don’t want assistance; rather, they disappear because managing that assistance seems like an additional burden.As a Client Operations Partner, your mission is to alleviate that friction. You will dive into our clients' daily operations, pinpoint tasks they shouldn’t be handling, and swiftly take those off their plates. Through live shadowing, comprehensive digital audits, and close collaboration with our in-house VA Bench, you will transform chaotic routines into streamlined, delegated systems—often within just 48 hours of onboarding.This is a dynamic, client-oriented role perfect for individuals who thrive in fast-paced environments, excel in leading discussions, and possess the ability to convert ambiguity into actionable outcomes.

Graduate Customer Support Specialist | Makati, The PhilippinesWork Schedule: Monday to Friday, either 3 PM to 12 AM or 8 PM to 5 AM (PH time).Work Arrangement: Hybrid model with four days in-office and Friday designated as a work-from-home day (optional office presence on Fridays).At GetGround, we are a venture capital-backed, innovative technology firm dedicated to enhancing transparency and accessibility in asset ownership, starting with real estate. Our mission is to combat wealth inequality by providing greater access to valuable assets, such as property, thereby fostering a fairer and more productive world. With a focus on the UK property investment market, we are rapidly expanding our portfolio of financial products.Led by our CEO and Founder, Moubin, who has extensive experience from McKinsey and private equity firm APAX, GetGround is at the forefront of transforming the landscape of asset ownership. Listen to a podcast featuring Moubin and our lead investors QED to learn more about our groundbreaking approach.Our culture is built on four core values: no nonsense, pursuit of excellence, an obsession with feedback, and a healthy ego. We have cultivated a high-performing team of over 85 talented individuals (many from prestigious companies like Google, Meta, Deliveroo, and various startups) who are committed to creating a world-class investment experience for our users.Key Statistics:‍‍ 85+ team members from top industry players Over £1.5 billion in assets added to our platform annually 30,000+ users across 70 countries, capturing approximately 10% market share Global presence with hubs in the UK, Dubai, Hong Kong, Singapore, and the PhilippinesRole Overview:As a member of the Customer Support team at GetGround, you will play a vital role in delivering exceptional service to our clients, no matter the scale of their inquiries. You will have the authority to resolve issues, provide valuable feedback to the team, and contribute to process improvements, ensuring we consistently offer top-notch support. Connect with our Director of Operations, Mirella, to learn about her journey and insights at GetGround.

Join Our Team as a Technical Support Representative!We are looking for enthusiastic individuals to join our dynamic team at Backroom Offshoring Inc. located in the heart of Makati City. As a Technical Support Representative, you will play a crucial role in assisting our customers with our innovative software solutions in home health, hospice, and outpatient therapy agencies.Your Responsibilities Will Include:Efficiently processing customer calls and inquiries while documenting all interactions.Providing exceptional troubleshooting support and educating clients on product features.Maintaining effective ownership of calls to ensure resolution and customer satisfaction.Collaborating with various teams to enhance customer experience and product use.

Join Canva, a leading design platform, as an Operations Business Partner for Site Lead! In this pivotal role, you'll collaborate closely with cross-functional teams to drive operational excellence and enhance the efficiency of our site operations.As a strategic partner, you'll leverage your expertise to identify opportunities for improvement and implement innovative solutions. Your insights will help shape our operational strategies, ensuring we maintain our commitment to delivering exceptional user experiences.

As a Training & Onboarding Specialist at getwingapp, you will play a crucial role in shaping the experiences of new hires. You will design and implement effective training programs that not only equip employees with the necessary skills but also foster a culture of continuous learning. Your expertise in onboarding processes will ensure that new team members transition smoothly into their roles, contributing to overall organizational success.

Join our dynamic team at Lendi Group as a Mortgage Broker Administrative Support professional. In this pivotal role, you will provide essential administrative assistance to our mortgage brokers, ensuring a seamless operational flow. Your responsibilities will include managing documentation, coordinating appointments, and supporting client communications. This is an excellent opportunity for individuals looking to advance their careers in the finance and mortgage industry.

Join SAVii: Driving Change & Transforming Lives! About SAViiFounded in 2017, SAVii is on a mission to transform the employee wellness framework across emerging markets, including the Philippines and India. As pioneers in salary-linked wellness services, we equip HR professionals with tools to enhance their teams' financial wellness and overall quality of life. If you are passionate about making a significant difference, we want you on our team! Our Culture: Empowering You to ThriveAt SAVii, our people are our greatest asset. We celebrate individual strengths and foster a collaborative environment where every opinion is valued. As a remote-first organization, we provide the flexibility you need to excel in your career while maintaining a healthy work-life balance. We are committed to continuous growth and innovation, encouraging our team members to embrace challenges and learn from every experience. With a focus on diversity and inclusion, we believe that our collective backgrounds and talents contribute to our success. Join us as we strive to make a meaningful impact every day! Position OverviewThe Marketing Operations Manager will oversee the daily operational activities of the marketing department. This role is crucial for ensuring the effective coordination of marketing campaigns, optimizing resource allocation, and implementing processes that facilitate seamless execution, tracking, and reporting throughout the department.

Join our dynamic team at tasq-work as a Customer Support Associate in the heart of Makati City. We are looking for an enthusiastic individual dedicated to delivering outstanding customer service. In this role, you will be responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through clear communication and support.Key ResponsibilitiesProvide timely and professional responses to customer inquiries across various channels, including phone, email, and chat.Assist customers in resolving their concerns and provide effective solutions.Accurately document customer interactions and transactions for record-keeping.Work collaboratively with teammates to enhance customer service processes.Aim to meet or exceed individual and team performance metrics consistently.

Join SGS as an Administrative and Customer Excellence Support (ACES) Associate, where you will play a vital role in delivering exceptional customer experiences and supporting our sales team. You will be responsible for coordinating customer inquiries, processing orders, and ensuring customer satisfaction. Your attention to detail and proactive communication will help us maintain our commitment to excellence.

Join SGS as an Administrative and Customer Excellence Support Associate, where you will play a pivotal role in enhancing customer satisfaction and supporting internal operations. In this dynamic position, you will assist with administrative tasks while ensuring the highest standards of customer service are maintained. Your contributions will be essential in fostering a positive experience for both clients and colleagues.

Design and oversee innovative driver recruitment initiatives, leveraging social media advertising and traditional flyers to attract potential candidates.Track and analyze the performance of the driver acquisition funnel, identifying key metrics such as new leads and areas of drop-off to optimize the process.Coordinate and organize engaging driver recruitment events and pop-up activations to enhance visibility and attract new drivers.Collaborate with local partners and fleet owners to source drivers in bulk, fostering strong relationships to support recruitment efforts.Deliver comprehensive reports on acquisition metrics and growth trends to Operations Leads, aiding strategic decision-making.

As a Learning Experience Specialist at getwingapp, you will play a pivotal role in enhancing the learning journey of our users. Your expertise in instructional design and user experience will help us create engaging and effective educational content. Collaborate with cross-functional teams to identify learning needs and develop innovative solutions that empower our users to achieve their goals.

Join Angkas as a Product Operations Intern and contribute to optimizing product teams for peak performance. In this dynamic role, you'll establish a strong foundation through the analysis of metrics, development of infrastructure, refinement of business processes, implementation of best practices, management of budgeting, and generation of insightful reports.Key Responsibilities: Collaborate across functions to enhance product processes, workflows, and organizational collaboration. Boost product team efficiency by gathering, organizing, and analyzing product usage data to empower product management decisions. Manage tools and tech stack, enable product capabilities, understand customer feedback, conduct product experiments, and facilitate ongoing team training. Coordinate with various departments to create effective customer feedback loops for the product team. Support the implementation of administrative, human resource, and operational processes within the product team. Develop and execute go-to-market strategies and playbooks for existing products.

Join us at GetWingApp as a Learning and Development Trainer Specialist, where you will empower individuals and teams through innovative training programs. You will play a key role in fostering a culture of continuous learning and growth within our organization.Your responsibilities will include designing, implementing, and evaluating training programs that enhance employee skills and drive performance. You will collaborate with various departments to identify training needs and develop tailored learning solutions that align with our business goals.If you are passionate about facilitating learning experiences and have a knack for engaging participants, we would love to hear from you!

Join our dynamic team at SGS as a Finance Specialist focusing on Tax and Treasury. In this role, you will play a crucial part in ensuring compliance with tax regulations and optimizing treasury operations. You will collaborate with various departments to analyze financial data, manage risk, and support strategic decision-making.

Join SAVii: Be a Catalyst for Change & Enhance Lives! About SAViiAt SAVii, we are dedicated to transforming the employee wellness sector. Since our inception in 2017 as SAVii PH, we have been redefining employee benefits through innovative 360° salary-linked wellness services, particularly in emerging markets like the Philippines and India. Our platform empowers HR leaders to promote their teams’ financial well-being, both personally and professionally. As industry pioneers in the Philippines, we are expanding and on the lookout for passionate individuals to join our mission! Are you prepared to be part of a movement that’s making a difference? Our Culture: Fostering Your SuccessAt SAVii, our people are our priority. We value individuality and the collective strength of a team that appreciates each member's unique perspective. As a remote-first organization, we trust you to work from wherever it’s most productive and enjoyable for you. Emphasizing flexibility and work-life balance, we encourage you to focus on what matters most—be it your career advancement or personal health. We cultivate a collaborative culture that emphasizes respect, continuous learning, and where every voice is valued. We understand that our success stems from embracing diversity, welcoming varied backgrounds, talents, and experiences. Together, we are not just reaching objectives—we are changing lives and creating a significant impact every day. We work swiftly, execute even faster, and continuously challenge ourselves to adapt. SAVii team members are encouraged to take bold initiatives, learn from every experience, and push boundaries. Bring your authentic self to work; we believe that’s where the best ideas come from and how we will continue to lead in the employee wellness industry. Role OverviewAs a Digital Channel Specialist, your mission is to enhance marketing communications across our digital platforms. You will ensure the effective development and execution of campaigns and automations, timely analysis of channel performance metrics, and creation of strategies to meet our marketing objectives efficiently.Why Choose SAVii?By joining SAVii, you become part of a company where your contributions matter. Your work directly influences employees' financial wellness, and you will be part of a team that champions personal and professional growth. We offer flexible benefits...

Join GetWingApp as a Sales Operations Associate, where you will play a vital role in supporting our sales team and optimizing sales processes. In this dynamic position, you will coordinate and streamline sales operations, analyze data to identify trends, and assist in achieving our sales targets.

Join SAVii: Empowering Change & Transforming Lives! About SAViiAt SAVii, we're on a mission to redefine the employee wellness sector. Since our inception in 2017 as SAVii PH, we've transformed employee benefits by delivering comprehensive salary-linked wellness services in emerging markets like the Philippines and India. Our platform empowers HR leaders to enhance their teams' financial wellness, both personally and professionally. As pioneers in the Philippines, we are now expanding and seeking passionate individuals to join our journey! Are you ready to make a difference? Our Culture: Empowering You to ThriveAt SAVii, people are at the core of everything we do. We cherish individuality and the strength of a diverse team that values each person's distinct perspective. As a remote-first organization, we trust you to work from where you feel most productive and fulfilled. We promote flexibility and work-life harmony, allowing you to concentrate on what matters most—be it your professional growth or personal well-being. We cultivate a culture of collaboration, respect, and continuous growth, where every voice is heard and every idea is appreciated. We understand that our success stems from embracing diversity, welcoming various backgrounds, talents, and experiences that each team member contributes. Together, we are not just achieving goals—we are transforming lives and making a significant impact every day! We work swiftly, execute even faster, and challenge ourselves to continuously evolve. SAViiers are encouraged to take bold initiatives, learn from experiences, and push the boundaries of what's possible. Bring your authentic self to work, as we believe that's where the best ideas are born and how we will continue to lead in the employee wellness arena.