Learning Experience Specialist

As a Learning Experience Specialist at getwingapp, you will play a pivotal role in enhancing the learning journey of our users. Your expertise in instructional design and user experience will help us create engaging and effective educational content. Collaborate with cross-functional teams to identify learning needs and develop innovative solutions that empo…

Join us at GetWingApp as a Learning and Development Trainer Specialist, where you will empower individuals and teams through innovative training programs. You will play a key role in fostering a culture of continuous learning and growth within our organization.Your responsibilities will include designing, implementing, and evaluating training programs that enhance employee skills and drive performance. You will collaborate with various departments to identify training needs and develop tailored learning solutions that align with our business goals.If you are passionate about facilitating learning experiences and have a knack for engaging participants, we would love to hear from you!

Work Arrangement Hybrid setup: three days per week onsite in Makati City. Role Overview The Patient Experience Supervisor ensures that a culture of care is delivered consistently across all clinics. This role leads patient engagement efforts, manages feedback systems, and supports programs aimed at improving service quality. Daily responsibilities include overseeing experience programs, coordinating service recovery, and supporting loyalty initiatives. Key Responsibilities Lead patient engagement initiatives and manage feedback channels. Oversee daily operations of patient experience programs. Coordinate service recovery and loyalty activities. Work with Service Quality Assurance and Clinic Operations teams to spot gaps and improve the patient journey. Train staff on service standards and monitor compliance. Track feedback and follow up on corrective actions. Recognize clinics and individuals for outstanding service. Location Makati City, Metro Manila, Philippines

Handle customer inquiries through various channels including phone (both inbound and outbound), email, and chat to ensure effective problem resolution. Provide exceptional service to our high-value customers, fostering strong relationships by offering customized solutions. Assist customers across multiple platforms including Telegram, Social Media, In-App messaging, Email, and Chat. Deliver personalized customer service by addressing individual customer needs. Engage in continuous training and development initiatives to enhance your skills. Meet or surpass daily/monthly performance targets and other objectives set by your supervisor. Comply with company policies and procedures at all times.

Become a part of Angkas and contribute to delivering outstanding customer service experience to our esteemed clientele!We are looking for a driven and customer-oriented Customer Experience Associate to enhance our team at Angkas.In this role, you will:Address customer inquiries and resolve issues through multiple communication channels including phone (inbound and outbound), email, and chat.Provide exceptional service to our valued customers, fostering strong relationships through tailored support.Engage with customers on various platforms such as Telegram, Social Media, In-App, Email, and Chat.Participate in continuous training and development initiatives.Meet or exceed daily and monthly performance targets as set by your supervisor.Follow company policies and procedures diligently.

Canva is seeking a Program Manager based in Makati to focus on improving the customer experience. This position centers on leading projects that shape how users interact with Canva, aiming to deliver outstanding service and support at every step of the journey. Role overview This role involves guiding initiatives that influence the entire user journey. The Program Manager will work closely with teams from different departments, ensuring that customer needs are met and exceeded. What you will do Lead programs designed to enhance customer experience and satisfaction Collaborate with cross-functional groups to align on goals and execution Use data and insights to inform strategies and measure impact Requirements Experience managing programs or projects focused on customer experience Strong ability to work with diverse teams Comfort with using data to drive decisions

Join our team at Angkas as a Customer Experience Associate and play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing exceptional service that reflects the company's dedication to quality and innovation.As part of a dynamic team, you will be empowered to identify opportunities for improvement and contribute to our mission of transforming transportation in the Philippines.

As a Training & Onboarding Specialist at getwingapp, you will play a crucial role in shaping the experiences of new hires. You will design and implement effective training programs that not only equip employees with the necessary skills but also foster a culture of continuous learning. Your expertise in onboarding processes will ensure that new team members transition smoothly into their roles, contributing to overall organizational success.

Design and oversee innovative driver recruitment initiatives, leveraging social media advertising and traditional flyers to attract potential candidates.Track and analyze the performance of the driver acquisition funnel, identifying key metrics such as new leads and areas of drop-off to optimize the process.Coordinate and organize engaging driver recruitment events and pop-up activations to enhance visibility and attract new drivers.Collaborate with local partners and fleet owners to source drivers in bulk, fostering strong relationships to support recruitment efforts.Deliver comprehensive reports on acquisition metrics and growth trends to Operations Leads, aiding strategic decision-making.

Join our dynamic team at SGS as a Finance Specialist focusing on Tax and Treasury. In this role, you will play a crucial part in ensuring compliance with tax regulations and optimizing treasury operations. You will collaborate with various departments to analyze financial data, manage risk, and support strategic decision-making.

Join SAVii: Be a Catalyst for Change & Enhance Lives! About SAViiAt SAVii, we are dedicated to transforming the employee wellness sector. Since our inception in 2017 as SAVii PH, we have been redefining employee benefits through innovative 360° salary-linked wellness services, particularly in emerging markets like the Philippines and India. Our platform empowers HR leaders to promote their teams’ financial well-being, both personally and professionally. As industry pioneers in the Philippines, we are expanding and on the lookout for passionate individuals to join our mission! Are you prepared to be part of a movement that’s making a difference? Our Culture: Fostering Your SuccessAt SAVii, our people are our priority. We value individuality and the collective strength of a team that appreciates each member's unique perspective. As a remote-first organization, we trust you to work from wherever it’s most productive and enjoyable for you. Emphasizing flexibility and work-life balance, we encourage you to focus on what matters most—be it your career advancement or personal health. We cultivate a collaborative culture that emphasizes respect, continuous learning, and where every voice is valued. We understand that our success stems from embracing diversity, welcoming varied backgrounds, talents, and experiences. Together, we are not just reaching objectives—we are changing lives and creating a significant impact every day. We work swiftly, execute even faster, and continuously challenge ourselves to adapt. SAVii team members are encouraged to take bold initiatives, learn from every experience, and push boundaries. Bring your authentic self to work; we believe that’s where the best ideas come from and how we will continue to lead in the employee wellness industry. Role OverviewAs a Digital Channel Specialist, your mission is to enhance marketing communications across our digital platforms. You will ensure the effective development and execution of campaigns and automations, timely analysis of channel performance metrics, and creation of strategies to meet our marketing objectives efficiently.Why Choose SAVii?By joining SAVii, you become part of a company where your contributions matter. Your work directly influences employees' financial wellness, and you will be part of a team that champions personal and professional growth. We offer flexible benefits...

Work Setup: Hybrid (3 days onsite and 2 days remote) | MakatiWe are looking for a dynamic and dedicated IT Infrastructure and Operations Specialist to join our technology team. In this pivotal role, you will oversee the implementation, maintenance, and support of our vital IT infrastructure. Your technical expertise will guarantee the stability, performance, and security of our server, network, and cloud environments, forming a robust foundation for the organization. If you're a proactive problem-solver who excels in a fast-paced environment and is enthusiastic about ensuring critical systems operate seamlessly, we want to hear from you!

SGS is seeking a Technical Sales Specialist to join the sales team in Makati. This entry-level role centers on supporting clients and contributing to sales growth by applying technical knowledge. Role overview The Technical Sales Specialist works closely with clients to understand their requirements and recommend appropriate SGS solutions. The position involves providing technical support throughout the sales cycle and helping to achieve sales objectives. Key responsibilities Engage with clients to identify their needs and suggest suitable products or services Deliver technical support during the sales process Build and sustain strong relationships to promote customer satisfaction Promote SGS offerings to help reach sales targets Requirements Effective communication and interpersonal skills Keen interest in technical products and solutions Ability to collaborate with clients and colleagues

Embrace the Lendi Group's mission and values to provide every customer with an outstanding and secure property finance experience.Foster an inclusive workplace culture that reflects Lendi Group's values, encouraging teamwork and positivity among colleagues to instigate significant advancements in the lending sector.Demonstrate empathy and understanding towards our customers' needs, delivering tailored solutions that affirm our dedication to a human-centered home loan process.Take proactive responsibility for our customers' journeys by keeping them updated throughout each phase, ensuring their requirements are met and exceeded through thorough follow-ups.Assess interactions and case work in line with our Quality Assurance Framework.Conduct detailed evaluations of calls and processes to maintain our high standards of excellence.Spot emerging patterns and areas for coaching and enhancement.Provide constructive feedback and training in accordance with Quality, Risk, and Compliance standards.Quickly resolve quality breaches and issues to uphold compliance and enhance customer satisfaction.Compile regular reports for the Quality Assurance Manager, promoting transparency and accountability.Lead refresher coaching and training sessions to improve team performance.Analyze customer experience data, delivering actionable insights to foster adherence and improvements.Identify and implement continuous improvement opportunities within the quality function.Support ongoing enhancement initiatives across the Customer Service Centre, nurturing a culture of innovation and excellence.

Join our dynamic team at SGS as a Technical Sales Specialist specializing in veterinary services. In this pivotal role, you will utilize your veterinary expertise to drive sales and provide exceptional customer support. Your passion for animal health and skills in communication will be key as you engage with clients and promote our innovative products and solutions.

Join ISTA Solutions, a leading outsourcing and offshoring company, as a Case Management Specialist in our growing team! We are looking for a dedicated professional who values employee satisfaction and work-life balance. At ISTA Solutions, we foster a culture centered on long-term success and lifelong learning. If you are a team player ready to make a meaningful contribution, we want to hear from you!Key Responsibilities:Perform comprehensive assessments of patients' medical conditions and care needs to create tailored healthcare plans.Administer prescribed medications, treatments, and procedures while monitoring vital signs and assisting with various medical interventions.Accurately document patient records, including care provided, condition changes, and any incidents.Coordinate effectively with US insurance providers to ensure seamless patient care.

SGS is hiring a Technical Sales Specialist for its Makati office. This position calls for a background in Mechanical Engineering, Chemical Engineering, or Chemistry. Role overview The Technical Sales Specialist works directly with clients to understand their technical requirements and recommend solutions that fit their operations. The role combines sales activities with technical support, ensuring customers receive guidance that aligns with their business goals. What you will do Engage with clients to discuss their needs and challenges Present solutions based on expertise in mechanical, chemical, or chemistry fields Support customers throughout the sales process and after implementation Requirements Degree or strong experience in Mechanical Engineering, Chemical Engineering, or Chemistry Strong communication and problem-solving skills Full-time availability in Makati

Join Infinit-O and enjoy HMO coverage from your first day!We also offer a Saving Plan and a Retirement Plan to secure your future.As a Senior Order Desk Specialist, you will be responsible for the following:Data Management and Order EntryReviewing Documents and completing other assigned tasksPeople Management and team collaborationEnsuring Quality and Information Security Management

As a User Insights Analyst focusing on the Voice of Customers, you will play a pivotal role in understanding and enhancing user experiences at Canva. Your primary responsibility will be to gather, analyze, and interpret user feedback to inform product decisions. You will collaborate closely with cross-functional teams to translate insights into actionable strategies that drive user satisfaction and product success.

Wing is on an innovative mission to transform the future of work for businesses worldwide. We are seeking a dynamic Talent Acquisition Specialist to join our dedicated team. In this pivotal role, you will manage the full recruitment cycle, identifying, interviewing, and evaluating candidates from various industries to connect top talent with our client companies. Collaborating closely with the talent acquisition team, your contributions will be essential in helping organizations build exceptional teams and streamline their operations.