Quality Assurance Tester and Business Consultant

Job Title: Quality Assurance Tester and Business ConsultantLocation: Makati, Philippines (Onsite)Join our dynamic team at Cygnify as we partner with a leading fintech company to seek an adept Quality Assurance (QA) Tester and Business Consultant. This is an exciting opportunity to contribute to innovative projects in the heart of the Philippines.Key Responsi…

Are you a meticulous individual with a passion for quality assurance? Join our dynamic team at Bluelight Consulting as a Quality Assurance Manual Tester. This remote role offers you the flexibility to work from anywhere in the Philippines while contributing to the success of our projects.Your primary responsibility will be to ensure the quality and functionality of our software products by executing manual tests, identifying defects, and collaborating with developers to achieve high-quality deliverables. You will play a crucial role in enhancing user experience and maintaining our reputation for excellence.

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to receive our communications.Quality Assurance SupervisorAt Wing, we are on a transformative journey to reshape the future of work for businesses globally! Our goal is to be the ultimate destination for companies aiming to construct exceptional teams and streamline their operations. We are currently seeking a dedicated Quality Assurance Supervisor to join our team immediately!Job OverviewThe Quality Assurance Supervisor plays a crucial role in ensuring top-notch service quality, consistent performance, and utmost client satisfaction among our virtual assistant workforce. This position entails overseeing quality assurance processes, assessing VA performance, mentoring team members, and collaborating with operations and training departments to uphold superior service standards.Key Responsibilities:Quality Assurance & Performance Management• Design, implement, and maintain robust QA frameworks, scorecards, and evaluation criteria for virtual assistants.• Conduct regular audits of VA tasks, communications, productivity, and adherence to SOPs.• Analyze client feedback to identify trends, risks, and opportunities for improvement.• Ensure virtual assistants meet contractual SLAs, KPIs, and client expectations.Team Leadership & Coaching• Oversee and mentor QA analysts or quality reviewers as applicable.• Provide constructive feedback and performance insights to virtual assistants.• Collaborate with Team Leads and Operations Managers to address performance deficiencies.• Support corrective action strategies and improvement initiatives.Process Optimization & Documentation• Identify recurring quality challenges and propose process or training enhancements.• Partner with Training and Onboarding teams to enrich learning materials.• Maintain current QA documentation, SOPs, and industry best practices.• Ensure uniformity in QA evaluations across all accounts and teams.Client Engagement & Stakeholder Collaboration• Serve as the quality liaison for internal stakeholders and client-facing teams.• Assist in preparing quality reports for clients when necessary.• Address escalations related to performance or service quality promptly.Reporting & Analytics• Develop and present comprehensive QA reports, dashboards, and performance summaries.• Monitor quality metrics, trends, and improvement outcomes.• Utilize data analytics to derive insights from quality performance.

Embrace the Lendi Group's mission and values to provide every customer with an outstanding and secure property finance experience.Foster an inclusive workplace culture that reflects Lendi Group's values, encouraging teamwork and positivity among colleagues to instigate significant advancements in the lending sector.Demonstrate empathy and understanding towards our customers' needs, delivering tailored solutions that affirm our dedication to a human-centered home loan process.Take proactive responsibility for our customers' journeys by keeping them updated throughout each phase, ensuring their requirements are met and exceeded through thorough follow-ups.Assess interactions and case work in line with our Quality Assurance Framework.Conduct detailed evaluations of calls and processes to maintain our high standards of excellence.Spot emerging patterns and areas for coaching and enhancement.Provide constructive feedback and training in accordance with Quality, Risk, and Compliance standards.Quickly resolve quality breaches and issues to uphold compliance and enhance customer satisfaction.Compile regular reports for the Quality Assurance Manager, promoting transparency and accountability.Lead refresher coaching and training sessions to improve team performance.Analyze customer experience data, delivering actionable insights to foster adherence and improvements.Identify and implement continuous improvement opportunities within the quality function.Support ongoing enhancement initiatives across the Customer Service Centre, nurturing a culture of innovation and excellence.

At Angkas, we are dedicated to transforming lives by providing our bikers with opportunities that foster sustainable livelihoods, benefiting not only their families but also their communities.Responsibilities:Conduct manual testing for web and mobile applications to verify features and uphold product quality standards.Assist in drafting, updating, and managing test cases and documentation aligned with product specifications.Execute regression testing and perform basic exploratory testing during feature launches and bug resolutions.Accurately document, reproduce, and communicate defects using the designated issue tracking system.Support API testing by validating endpoints and request/response data through tools like Postman.Work closely with QA engineers and developers to confirm bug fixes and clarify expected functionalities.

At Angkas, our mission is to combat poverty in the Philippines by empowering our bikers to establish sustainable livelihoods that positively influence their families and communities.The Senior Quality Assurance Engineer will be instrumental in laying the groundwork for achieving this mission by ensuring our software applications operate at peak performance under various conditions.Key Responsibilities:● Uphold quality throughout the entire software development lifecycle, from requirements gathering to delivery.● Lead and conduct comprehensive end-to-end testing.● Strategize and implement the optimal balance of manual testing and test automation for our mobile applications.● Enhance the test automation process at Angkas by refining tools/scripts, expanding test coverage, and optimizing code structure.● Diagnose and analyze bugs within the application to assist developers in identifying root causes.● Automate repetitive manual tasks to boost productivity for yourself and your team.● Craft clear, comprehensive, and detailed test plans for the development team's work.● Ensure timely testing and delivery of your assigned tasks consistently.● Engage in product discussions and refine acceptance criteria.● Acquire substantial product knowledge and comprehend the technical architecture of our offerings.● Eliminate dependencies by producing clear documentation.● Collaborate with fellow engineers, designers, and QAs to clarify implementation details based on established architectural and design patterns.● Embrace Angkas values and integrate them into daily interactions naturally.

Join our dynamic team at Angkas as a Senior Quality Assurance Engineer, where you will play a pivotal role in ensuring the highest quality standards throughout the software development lifecycle.Key Responsibilities:Oversee and guarantee quality assurance from the initial requirements gathering phase to the final software delivery.Lead and perform comprehensive end-to-end testing.Design and execute an optimal blend of manual testing and test automation for our mobile applications.Enhance the test automation process by improving tools, scripts, and code structures.Diagnose and analyze software bugs to assist developers in identifying root causes.Automate repetitive manual tasks to boost productivity within your squad.Create clear, detailed, and concise test plans for your team's development efforts.Consistently manage and deliver your testing tasks on time.Engage in product discussions and refine acceptance criteria collaboratively.Develop a solid understanding of the product and its technical architecture.Eliminate dependency by producing succinct documentation.Conduct code reviews that align with engineering standards and are recognized as beneficial by the team.Collaborate with engineers, designers, and QAs to clarify implementation details based on established architectural and design patterns.

[Active Pooling]The Mid-Senior Mobile Quality Assurance Engineer will be instrumental in establishing the essential frameworks to guarantee optimal performance of software applications across diverse conditions.Key Responsibilities:Conduct thorough testing of iOS and Android mobile applications across functional, UI/UX, smoke, and regression scenarios.Perform comprehensive regression testing for each release to secure application stability.Identify, document, and track defects with precise steps and logs.Assist in end-to-end testing of new features, enhancements, and application improvements.Collaborate with Product, Engineering, and Design teams to validate requirements and troubleshoot issues.Maintain mobile test cases, regression suites, and release checklists.Carry out device compatibility testing across various OS versions and device types.Support automation initiatives for enhanced and reliable regression coverage.

Join our dynamic team at Pilmico Foods Corporation as a Business Process Officer. In this role, you will be instrumental in analyzing, designing, and optimizing business processes to enhance efficiency and effectiveness. You will collaborate with cross-functional teams to identify opportunities for improvement and implement innovative solutions that align with our company’s strategic goals.

Join our dynamic team at SDI Media as a Freelance Thai Quality Control Editor! We are seeking skilled individuals fluent in Thai and English to collaborate on exciting media localization projects. This is a fantastic opportunity to be part of our growing pool of talent for various upcoming assignments.

Join our dynamic team at SDI Media as a Freelance Bahasa Indonesian Quality Control Editor! We are seeking talented individuals passionate about language and detail-oriented editing. As a part of our freelance pool, you will have the opportunity to work on exciting localization projects in both Bahasa Indonesian and English.

tasq-work seeks an SAP PP Consultant based in Makati City, Metro Manila. This position centers on the SAP Production Planning (PP) module, with a focus on both implementation and ongoing support. Role overview The SAP PP Consultant will work to deliver practical solutions that enhance efficiency and productivity in production planning processes. Tasks involve configuring and maintaining SAP PP to meet business needs. What you will do Implement and support the SAP Production Planning module Identify opportunities to improve operational efficiency using SAP PP Deliver solutions that address production planning challenges Location This role is based in Makati City, Metro Manila, Philippines.

As a Business Development Officer at Colliers International, you will play a pivotal role in driving the growth of our Real Estate Management Services sector. Your primary focus will be on developing and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships.Your initiative, strong communication skills, and ability to thrive in a fast-paced environment will be essential as you collaborate with various teams to deliver exceptional service to our clients and contribute to the overall success of the organization.

Role Overview tasq-work is hiring a Procurement Ariba Consultant for a hybrid position in Makati City, Metro Manila. The role centers on procurement transformation and digitalization projects, with a particular focus on Source-to-Pay (S2P) solutions. Work will span project delivery for clients across different industries. Key Responsibilities Source-to-Pay Implementation: Lead and deliver end-to-end S2P implementation projects, using in-depth knowledge of S2P processes. Procurement Transformation: Manage digital procurement projects with platforms like Ariba, Coupa, Ivalua, Zycus, GEP, and Jaggaer. Oversee project lifecycles and independently handle workstreams. Business Development: Build and maintain external networks to identify and develop new business opportunities. Project Management: Take on roles such as Functional Design Lead, Testing Lead, Project Manager, or Change Management Support, often managing several projects at once. Team Leadership: Lead recruitment activities and mentor team members to support their growth. Industry Awareness: Stay informed on procurement trends, new technologies, and best practices to deliver relevant solutions. Capability Building: Contribute to internal development through knowledge-sharing sessions, best practice documentation, and training facilitation. Work Arrangement This role follows a hybrid work setup based in Makati City, Metro Manila, Philippines.

Join Lomography as a Wholesale Manager/Business Developer and play a pivotal role in our growth journey in the Philippines. You will be tasked with uncovering and nurturing new wholesale opportunities, overseeing current accounts, and enhancing our market footprint. This exciting position requires strategic foresight, adept relationship management, negotiation skills, and the execution of sales strategies aimed at meeting revenue goals.About LomographyAt Lomography, we transcend the traditional boundaries of a company; we are a global movement passionate about experimental and creative analogue photography. Our journey began as an art initiative among a group of adventurous students in 1992 and has blossomed into an international brand driven by curiosity and creativity. We develop, market, and distribute innovative products worldwide, connecting with millions of photography enthusiasts through our diverse platforms, including photo stores, design boutiques, museums, online channels, and engaging events.Job OverviewAs a Business Developer, you will actively seek and secure new business avenues for Lomography in the Philippines and potentially across other Asia Pacific markets. A successful candidate will be a persuasive negotiator with a keen sense for closing deals, developing fresh sales channels, and establishing strong relationships. You should possess a flair for identifying market trends and crafting effective strategies while sharing a profound love for analogue photography and creativity!This position offers an opportunity to engage with a vibrant community of photography lovers, artists, and creators. As a member of our youthful, dynamic, and international team, you’ll find exceptional professional and personal growth opportunities while navigating the exciting and rapidly changing business landscape of Asia!Key Responsibilities:Market Research and Analysis: Undertake market research to identify emerging business prospects and analyze trends to inform strategic initiatives.New Business Development: Actively scout and identify potential wholesale accounts, building a robust pipeline of leads and establishing rapport with key decision-makers.Account Management: Foster and maintain strong relationships with existing wholesale partners, ensuring satisfaction and continuous collaboration.

Work Setup: Hybrid (3 days per week onsite) | MakatiWork Schedule: Monday to Friday, 8 AM - 5 PMQualifications & ExperienceRequired Qualifications:Bachelor's degree in Data Analytics, Computer Science, Information Systems, Business, or a related field.A minimum of 7 years of experience in Business Intelligence, data engineering, or analytics, including at least 3 years in a leadership capacity.Proven Expertise in:Managing a modern data stack (including ETL tools, cloud data warehouses such as Snowflake/BigQuery, and BI visualization tools like Power BI/Tableau).Data modeling techniques (dimensional modeling, star/snowflake schemas) and proficiency in SQL.Leading comprehensive BI project delivery.A solid understanding of data governance, data quality, and data security principles.Preferred Qualifications:Certifications in relevant technologies (e.g., Microsoft Certified: Power BI Data Analyst, Tableau Certified Associate, cloud data engineering certifications).Experience with advanced analytics, data science concepts, or machine learning.Proficiency in programming languages such as Python or R for data manipulation.Key Responsibilities:1. BI Strategy & Leadership:Develop and implement a comprehensive BI strategy and roadmap aligned with business goals.Lead, mentor, and develop a team of BI developers, data analysts, and data engineers.2. Data Architecture & Engineering:Oversee the design, development, and maintenance of the enterprise data warehouse and data marts.Ensure the reliability, performance, and scalability of the BI infrastructure (ETL/ELT processes, data models).3. Analytics & Development:Lead the creation of enterprise-level reports, dashboards, and self-service analytics tools.Collaborate with business leaders (in Sales, Marketing, Finance, Operations) to identify KPIs and analytical requirements.4. Operations & Project Management:Manage the BI project lifecycle from requirements gathering to deployment and support.Ensure the BI environment meets SLAs for data refresh, availability, and performance.

Roles & ResponsibilitiesYou will leverage your expertise in at least two of the following areas:Supply Chain Strategy (Developing Operating Models)Supply Chain Analytics (Using tools like Alteryx, Power BI, Tableau, R, Python)Supply Chain Planning (Managing Demand and Supply Planning)Optimization Techniques (Network, Inventory, Warehouse Optimization) and Logistics & DistributionAct as a key contributor to enhance supply chain optimization and oversee implementation projects for our clients.Engage with onsite teams and clients to gather requirements, outline work plans, set expectations, and finalize project deliverables.Collaborate with other service networks to obtain necessary services for successful client engagement.Play a vital role in supply chain capability development and support pre-sales activities.Demonstrate exceptional analytical skills to quickly synthesize both qualitative and quantitative data, deriving meaningful insights.Exhibit strong communication skills and have prior experience interacting independently with global stakeholders.Cultivate and nurture trusting relationships with business partners.QualificationsEducational Qualifications:Required: MBA / Post-Graduate / Master's degree in Supply Chain / Operations Management.Preferred Certifications: Global Supply Chain certifications such as APICS CSCP / APICS CPIM / MITx.Work Experience:Required: 4 to 9 years of relevant work experience.Must have prior global experience in a professional services firm, consulting, or Big 4 environment.Technical & Functional SkillsStrong functional background in areas including but not limited to inventory management, demand & supply planning, production scheduling, warehouse management, logistics optimization, and digital transformation in the supply chain.Proficient in MS Office Suite (Excel, PowerPoint) with capability in analyzing large datasets utilizing ETL tools such as Alteryx; experience in visualization and dashboard creation using tools like Power BI or Tableau.Preferred SkillsExperience with Network Optimization tools such as Coupa Supply Chain Guru (Llamasoft), AIMMS, iLog, etc. is advantageous.Experience managing projects involving strategy, architecture, and technical implementation related to IT operations, business processes, security, and data integrity.

As a Business Intelligence Analyst (Hybrid) based in Makati, this role focuses on supporting the hospital and healthcare sector through advanced data analytics. The position involves working with complex datasets and business intelligence tools to deliver insights that inform strategic decisions and improve operational outcomes. Role Overview This analyst position works closely with both clinical and administrative teams. The main goal is to turn healthcare data into actionable recommendations that help optimize hospital operations, improve patient care, and maintain high standards in healthcare delivery. Key Responsibilities Collect, analyze, and interpret healthcare data to identify trends and insights. Develop and maintain dashboards, reports, and data visualizations using BI tools such as Power BI or Tableau. Collaborate with clinical and administrative staff to understand their data needs and provide tailored analytical solutions. Monitor and evaluate key performance indicators (KPIs) to assess efficiency and patient care quality. Support data-driven initiatives to enhance hospital services and optimize resource use. Maintain data accuracy, integrity, and compliance with healthcare regulations. Present analytical findings and recommendations to stakeholders to support informed decision-making. Participate in cross-functional projects to integrate BI solutions into hospital systems and workflows. Requirements Strong analytical skills and experience working with business intelligence tools. Ability to communicate complex data findings clearly to both technical and non-technical audiences. Experience collaborating with diverse teams in a healthcare or hospital setting is an advantage.

Work Schedule: Morning ShiftWork Setup: Hybrid (3 days onsite per week) | MakatiEligibility: Open to local and expatriate candidates residing in the PhilippinesKey Responsibilities:Develop and execute unit test cases (JavaScript and related technologies)Adhere to best development practices across the platformProvide support to fellow developers integrating existing systems with ServiceNowDemonstrate strong hands-on experience with ServiceNow, including at least three full-cycle implementations of ITSM (Incident, Problem, Change), Asset Management, CMDB, and ITOMCreate comprehensive technical design documents and associated documentationPossess knowledge of web technologies (XML, HTML, etc.)Implement HRSD/CSM modules within ServiceNowCandidate Profile:Able to thrive in a dynamic and changing environmentPrior experience working on the ServiceNow platform is essentialExperience with ServiceNow integration with various solutions (SaaS, external applications) using REST API, web services, JSON, and ServiceNow scriptingProven ability to work under pressure and meet tight deadlinesExcellent communication, collaboration, analytical, and presentation skills, fostering a customer-centric and team-oriented environmentEssential Certifications:Certified System Administrator (preferred)ITIL Certifications (desired)Additional ServiceNow Certifications (advantageous)4 to 7 years of experience in the IT industryMinimum of 3 years of implementation/customization experience on ServiceNow

We are seeking a dynamic and highly organized Executive Assistant Business Development Officer to join our team at AFRY. In this pivotal role, you will support our business development efforts by providing high-level administrative assistance, managing schedules, and coordinating communication between our executives and external stakeholders. Your ability to multitask and prioritize effectively will be crucial in ensuring that our operations run smoothly and efficiently.